NOV. 17, 2022 | COMMUNICATION BULLETIN 2022-23 ISSUE 25 IN THIS ISSUE: Provider Touchpoint | Update: Community Navigator/Community Guide | Holiday Schedule: Vaya Office Closure | American Society of Addiction Medicine (ASAM) Training | Training: Improving Placement Outcomes for Children and Adolescents with Problematic Sexual Behaviors
Provider Touchpoint Tomorrow, Nov. 18, 2022, 11 a.m.-12 p.m. Provider Touchpoint is your source for the latest information on topics that affect Vaya Health network providers. We encourage all network providers to attend. Registration is not required. The link to each webinar is published both the week prior to and the week of the event in the Provider Communication Bulletin.
PROVIDER TOUCHPOINT – NOV. 18, 2022
Update: Community Navigator/Community Guide Vaya previously notified providers on Oct. 28, 2022 (Provider Communication Bulletin 2022-23 Issue 22), that the community navigator service was being discontinued as of Nov. 30, 2022. Vaya has recently received notification from NCDHHS indicating the service will now not sunset on this date. According to NCDHHS, NC Medicaid intends to phase out the community navigator service as of April 1, 2023, because the service duplicates Tailored Care Management. During the interim period between Tailored Care Management launch on Dec. 1, 2022, and Tailored Plan launch on April 1, 2023, the community navigator service will remain available as members transition to Tailored Care Management. Members currently receiving community guide can continue to do so as Tailored Care Management services begin. NC Medicaid will work with Vaya and the state’s other LME/MCOs to identify members currently receiving community guide and support an active warm transition process with providers to help the member move to Tailored Care Management by April 1, 2023. In the coming days, Vaya will be working to ensure continuity of service for members who were affected by the previous understanding of the service end date. If providers have any questions, contact your provider network contract manager or provider.info@vayahealth.com.
Holiday Schedule: Vaya Office Closure Vaya offices will be closed on Thursday and Friday, Nov. 24-25, 2022, in observance of the Thanksgiving Day holiday. Our 24/7 Behavioral Health Crisis Line will remain available at 1-800-8496127.
LEARNING OPPORTUNITIES American Society of Addiction Medicine (ASAM) Training As part of the NC Medicaid 1115 Demonstration Waiver, all licensed behavioral health clinicians who are contracted with an LME/MCO and/or a Standard Plan to provide assessment or evaluation services and identify a substance use diagnosis as a part of a comprehensive clinical assessment/diagnostic assessment must use ASAM criteria to guide treatment recommendations. The UNC School of Social Work-Behavioral Health Springboard is facilitating a virtual, two-day ASAM criteria training that will provide participants an in-depth look at the theoretical foundations of the criteria, including clinically driven services, biopsychosocial assessment, the six dimensions, continued stay, and transfer/discharge criteria. Registration is now open for the course, which will be offered monthly from December 2022 to June 2023. For more information or to register, visit the Behavioral Health Springboard website.
Training: Improving Placement Outcomes for Children and Adolescents with Problematic Sexual Behaviors Offered by the NC Child Treatment Program and sponsored by the NC Division of Child and Family Well-Being, this training series focuses on increasing understanding of problematic sexual behaviors (PSB) among children and adolescents, including contributary factors and the needs of this population. The series also explores best practices for the treatment and management of youth with PSB and improving clinical assessment, treatment recommendations, and placement recommendations. The following sessions will be held from 9 a.m. to 12 p.m.: Jan. 10, 2023 – Session 1: Overview of Problematic Sexual Behaviors (all participants) Jan. 17, 2023 – Session 2a: Implementation Considerations for Clinical Agency Teams (clinical agency participants) Jan. 24, 2023 – Session 2b: Implementation Considerations for Care Coordination Teams (care coordination participants) March 21, 2023 – Session 3: Troubleshooting and System of Care Collaboration (all participants) Get more information and register online.
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