NOVEMBER 24, 2020 | COMMUNICATION BULLETIN ISSUE 36 IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Medication Administration Record (MAR) Requirements | North Carolina Tightens Existing Mask Requirements, Enforcement | N.C. DHHS Guidance on Holiday Visitation for Residential Settings | Permanent Supportive Housing Training Requirements and TCLI (Revised) | QPR – Suicide Prevention Web-Based Training
Q&A Webinar for Vaya Health Network Providers Friday, Dec. 4, 2020, 11 a.m. – 12 p.m. Q&A Webinars for Vaya Network Providers take place every two weeks and are an important source of the most up-to-date information for providers. Registration is not required. All Vaya network providers are encouraged to join.
Q&A WEBINAR FOR VAYA NETWORK PROVIDERS – DEC. 4, 2020
Medication Administration Record (MAR) Requirements The individualized care plan is designed to help members meet their personal health and wellness goals and prevent both behavioral health and medical crises. Having up-to-date medication information, including a complete and accurate Medical Administration Record (MAR) for each member, is critical for the development of a member’s care plan. When scheduling a member’s annual Health Risk Assessment (HRA) interview, a Vaya care manager will request the member’s MAR. Vaya providers will have five business days from receipt of the request to send the requested MAR to Vaya via secure fax or email. All Vaya network providers are required, per Section 2.14 of the standard Vaya Provider Contract, to make clinical, medical, financial and other records – including MARs – available upon request. If you have questions about Vaya’s MAR requirements or an individual member’s MAR, please contact the member’s care manager. To further assist you, a short training module is available in our Provider Central Learning Lab.
COVID-19 NEWS AND UPDATES North Carolina Tightens Existing Mask Requirements,
Enforcement Gov. Roy Cooper on Monday issued additional COVID-19 safety measures to tighten mask requirements and enforcement as cases continue to rise rapidly in North Carolina and across the country. Executive Order No. 180 goes into effect on Wednesday, Nov. 25, 2020, and runs through Friday, Dec. 11. The order also extends Phase 3 capacity limits and safety requirements. Read more.
N.C. DHHS Guidance on Holiday Visitation for Residential Settings N.C. DHHS has developed new guidance to help ensure safety during the coming holidays. This guidance applies to residents, staff, residents’ families and visitors of nursing homes, adult care homes, behavioral health and intellectual/ developmental disability facilities, intermediate care facilities and psychiatric residential treatment facilities.
Permanent Supportive Housing Training Requirements and the Transitions to Community Living Initiative (Revised) LME-MCO JCB #380 “Permanent Supportive Housing Training Requirements and the Transitions to Community Living (Revised)” and the Transition Management Services (TMS) definition include revisions to staff Permanent Supportive Housing training completion requirements and the date the requirement must be met. Please review these documents carefully and ensure that your agency promptly updates its protocols to comply with the revised requirements.
TRAINING OPPORTUNITIES Question, Persuade, Refer (QPR) – Suicide Prevention Web-Based Training Multiple dates through December 2020 Two hours of your time could help save a life. Vaya's Provider and Community Education Team will offer free, web-based “Question, Persuade, Refer” (QPR) suicide prevention trainings through December 2020. Trainings will be offered on the second Tuesday (2:30 – 4:30 p.m.) and fourth Tuesday (9 – 11 a.m.) of each month. Each training is limited to 30 participants. To register for an upcoming QPR training, email CIT Training Coordinator Melissa Ledbetter at melissa.ledbetter@vayahealth.com. VAYA HEALTH | vayahealth.com | providers.vayahealth.com