Provider Touchpoint Friday, September 9, 2022
How the live broadcast works • You are seeing the broadcast on a 30-second delay. • Your microphone is muted throughout the broadcast. • You may ask questions at any time during the broadcast through the Q&A feature. • Questions can be seen by all attendees after they are published by the moderators. • Questions submitted during the webinar will be addressed at the end of the webinar. Vaya Health | Provider Touchpoint
How the live broadcast works • If multiple similar questions are received, the Q&A moderators may combine the questions into one before posting. • If you need to ask a question that is specific to your agency or the services you provide, please include your name, agency, and email address with your question. • The Q&A feature will close at 11:50 a.m. to allow us to respond to all questions before the end of the webinar.
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The moderated Q&A is available in the controls bar on your screen. Look for the bubble with the question mark.
Vaya Health | Provider Touchpoint
REMINDER PLEASE NOTE: • Some participants have reported problems accessing the webinar Q&A feature while using a non-Microsoft web browser. This is not a Vaya-related issue. Please consider using another browser or the Teams app to join today’s webinar. • If you would like to submit a question and cannot access the Q&A feature, please send your question to provider.training@vayahealth.com. We will add your question to the Q&A for you.
Vaya Health | Provider Touchpoint
Where can I find … Provider Touchpoint Recordings and Resources:
Provider Communication Bulletin Sign-Up:
Provider Communication Bulletin Archive:
Provider Central > Learning Lab > Provider Webinars
Provider Central > Learning Lab > Sign up for PCB
Provider Central > Learning Lab > Communication Bulletins
Vaya Health | Provider Touchpoint
Vaya participants David Boyd, Provider Network Operations- Behavioral Health (host) Heather Sain, Complex Care Management Leah Spare, Complex Care Management Tina Bare, Complex Care Management Christy Pruess, Complex Care Management Justine Tullos, Provider Network Operations (Q&A moderator) Tommy Duncan, Provider Network Operations (co-producer) Lindsay Locklear, Provider Network Operations (producer) Vaya Health | Provider Touchpoint
Good morning and welcome
National Day
Teddy Bear Day
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ON YOUR RADAR
LME/MCO Joint Communication Bulletin #J431 • Update to Assertive Community Treatment (ACT) - Tool for Measurement of Assertive Community Treatment (TMACT) fidelity evaluations. • Updates will: • Reduce the amount of time the fidelity evaluators spend on-site with providers (reduced from 2 full days to 1 and ½ days); • Transition to the electronic fidelity evaluation program (eTMACT) which is a secure web-based software as a service (SaaS) designed to expedite the fidelity evaluation process and enhance rater accuracy and reliability; and • Allow for a more careful review of the documentation submitted in advance of the on-site visit through a remote chart review. Vaya Health | Provider Touchpoint
LME/MCO Joint Communication Bulletin # J432 • Update to Individual Placement Support (IPS) - Supported Employment Fidelity Evaluations • Updates will: • Reduce the amount of time the fidelity evaluators spend on-site with providers (reduced from 2 full on-site days to 1 full on-site day and 1 full day conducted remotely). • Allow for a more careful review of the documentation submitted in advance of the on-site evaluation through a remote chart review. This will be completed 1 week prior to the on-site evaluation. • Virtual debriefing session will be held following the receipt of the finalized report to provide feedback on strengths and recommendations for future training and improvement. Vaya Health | Provider Touchpoint
BH I/DD TAILORED PLAN
Tailored Plan Contracting Community Care Physician Network (CCPN) Clinically Integrated Network (CIN): • One contract but will provide Vaya with many providers. CCPN potentially will provide Vaya with: • 874 PCPs (Primary Care Physician) within Vaya service area. • 1,554 PCPs in contiguous counties. • 1,911 PCPs beyond the contiguous counties.
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Tailored Plan (TP) Contracting TP mailing of contract stats as of Sep. 8, 2022: o Total number of TP contracts mailed=1,698 (100%) o Total number of TP contracts counter-executed= 1,331 (78.39%) BH = 1004 PH = 336 Hospital = 2 CIN=1 o Total number of contracts unsigned = 367 (21.61%) Vaya Health | Provider Touchpoint
LEARNING AND PARTICIPATION OPPORTUNITIES
North Carolina Association for People Supporting Employment First (NC APSE) • Offering a no-cost 40hr. Work Incentives Practitioner Virtual Training • Applications are due by Close of Business on 9/23/2022 with a limited # of seats available. There will be a selection process for attending the class and 50% of seats are reserved for IPS Teams. • Participants will receive an intensive, hands on, interactive training session that will cover SSA, the disability programs it administers, the work incentives available to workers, as well as the impact of earnings on other benefits such as housing, SNAP, TANF, and health care.
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40hr Work Incentives Practitioner Virtual Training The Work Incentive Practitioner credential will prepare participants to assist individuals who receive benefits from SSA and other federal and state agencies, based on disability, to return to work or enter the work force for the first time. Oct. 18, 20, 25, 27, 8 a.m. - 12 p.m. Nov. 1, 3, 8,10,15, & 17, 8 a.m. - 12 p.m. Submit your application at: https://docs.google.com/forms/d/e/1FAIpQLSe_rOqmo8jTtFGNPsxGQk6PSgxm eJVeuzAPooISFLkwFquYFQ/viewform Applications are due Sep. 23, 2022 Vaya Health | Provider Touchpoint
Permanent Supportive Housing Training September 20th, 21st, 27th and 28th from 9 am -1:30 pm • This online training will support CST and ACTT providers by improving their understanding and practice of the Permanent Supportive Housing model. Full attendance and active participation is required for all 4 days (September 20, 21, 27 & 28) to receive the 16-hour credit. • This training is available to CST and ACTT providers within the Vaya, Alliance, and Partners LME/MCO catchment areas. Space is limited. Register for this training at : Permanent Supportive Housing | Vaya Health Vaya Health | Provider Touchpoint
Q&A SESSION
Questions? Thoughts? Ideas?
Our next Provider Touchpoint Friday, September 23, 2022 11 a.m. – 12 p.m.