Sustainability Report 2015/2016

Page 1



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60 64 66

¤ÂÎÍÎÌÈ ¯ÄÑÅÎÑÌÀÍÂÄ Sustainable Corporate Governance Smart and Innovative Products Customer Relationship Management

70 76 78

²ÎÂÈÀË ¯ÄÑÅÎÑÌÀÍÂÄ Employee Engagement Responsibility towards Consumers Social and Community Development

84 86

¤ÍÕÈÑÎÍÌÄÍÓÀË ¯ÄÑÅÎÑÌÀÍÂÄ Efficient Energy Consumption Environmental Management

88

GRI Index

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Shareholders are the owners of VGI. Employees sell media space, design media, and provide other services.

Agencies or product owners are the customers who buy the media presented by the employees.

Order is given for the production of media to the media producers who are business partners.

VGI’s media and operation are undertaken by the employees who have environmental concerns.

The media’s contents are made available for public viewing by consumers, society, and communities.

Owners of media space are business partners.

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Chief Sales and Marketing Officer

Chief Technology Officer

Chief Financial Officer

Chief Legal and Compliance Officer


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Executive Committee

Nomination and Remuneration Committee

Corporate Governance Committee

94.20 98.00 95.00 86.89

Audit Committee

Board of Directors (Individual Evaluation)

100 90 80 70 60 50 40 30 20 10 0

Board of Directors (Group Evaluation)

100.00 98.29

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61


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62

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64


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7 50 40 30 20 10 0

34

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31

Feb-16

Mar-16

A total number of 72 ideas has been proposed and is pending consideration of a committee.

65


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66


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Economic Performance *Oǰ ǰUIFǰ$PNQBOZǰHFOFSBUFEǰSFWFOVFǰBTǰTIPXOǰJOǰUIFǰDPOTPMJEBUFEǰųOBODJBMǰTUBUFNFOUTǰJOǰUIFǰTVNǰPGǰ 5)#ǰ ǰ NJMMJPO ǰ XIJDIǰ JTǰ SFEVDFEǰ CZǰ 5)#ǰ ǰ NJMMJPOǰ PSǰ FRVJWBMFOUǰ UPǰ ǰ QFSDFOUǰ DPNQBSFEǰ UPǰ UIFǰSFWFOVFǰGSPNǰUIFǰQSFWJPVTǰZFBS

2558/59

2557/58

YoY (%)

(THB Million)

(THB Million)

2,105.73

2,962.69

-28.93

Cost of sales

769.08

1,324.55

-41.94

Gross profit

1,336.64

1,638.14

-18.40

EBITDA

1,336.36

1,225.42

9.05

940.52

837.58

12.29

Revenue from services

Net profit

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67


±ÍÁÇ¿Ê ®ÃÐÄÍÐË¿ÌÁà Employee Engagement Responsibility towards Consumers Social and Community Development

68


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Happy Body

Happy Heart

Happy Relax

Happy Brain

Happy Soul

Happy Money

Happy Family Happy Society

Goal: Happy Workplace for All Employees State of Physical Happiness and Security in Life

State of Emotional and Spiritual Happiness

State of Social and Environment Happiness

• Provident Fund • Annual Health Check-ups • Savings and Credit Cooperative • Housing Loans • Health Insurance, Life Insurance and Personal Accident Insurance • Support of other occasional monetary subsidies (e.g., Funeral Aid)

• VGI Innovation Program • New Year Party • Annual Seminar • Religious Events • Long-Term Service Reward • Complaint Channels for Employees

• 1 Day 1,000 Smiles Project of VGI Asa Club • Sports Day and Family Day • VGI Cup • Employee Satisfaction Survey • Internal Process Satisfaction Survey

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72


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7(*ǰ$VQ 5IFǰ$PNQBOZǰIBTǰIFMEǰGPPUCBMMǰUPVSOBNFOUTǰVOEFSǰUIFǰOBNFǰĶ7(*ǰ$VQķǰBOOVBMMZǰTJODFǰ ǰXJUIǰUIFǰPSJHJOBMǰ PCKFDUJWFTǰUPǰDSFBUFǰCPOETǰBOEǰVOJUZǰBOEǰQSPNPUFǰHPPEǰIFBMUIǰGPSǰUIFǰFNQMPZFFT ǰǰ5IFǰ$PNQBOZǰMBUFSǰJOWJUFEǰJUTǰ CVTJOFTTǰQBSUOFSTǰUPǰQBSUJDJQBUFǰJOǰUIFǰ7(*ǰ$VQǰUPVSOBNFOUǰUPǰCVJMEǰBOEǰSFJOGPSDFǰUIFǰSFMBUJPOTIJQǰXJUIǰUIFǰCVTJOFTTǰ QBSUOFST ǰ*Oǰ ǰUIFSFǰXFSFǰ ǰUFBNTǰUIBUǰQBSUJDJQBUFE ǰPGǰXIJDIǰ ǰUFBNTǰXFSFǰSFQSFTFOUBUJWFTǰGSPNǰUIFǰ$PNQBOZǰ BOEǰ ǰUFBNTǰXFSFǰUIFǰCVTJOFTTǰQBSUOFST ǰ

73


Personnel Information As of 31 March 2016, the Company had a total of 236 employees. Classified by Gender

Classified by Age

124 112 persons

persons

Less than

30

30-50

45

180 person

persons

Male

5 years

50

11

persons

Female

Classified by Year of Employment Less than

More than

45

persons

Classified by Position

5 years

10

to years

20

persons Executive level

31

persons Manager level

130

persons

74

More than

10 years

61

persons

51

134

persons Practitioner level

persons Supervisor level


²Ð¿ÇÌÇÌÅ ¦ÍÓÐÑ °¿ÒÃÑ ÍÄ ªÃ¿ÔÃÑ ¿Ì ÁÁÇÂÃÌÒÑ ÍÐ ±ÃÐÇÍÓÑ §ÌÈÓÐÇÃÑ ÄÐÍË µÍÐÉ ¿Ì ª¿ÀÍÐ ¢ÇÑÎÓÒÃÑ ÇÌ ï ï Training Hours Average Training Hours per employee per year Average Sick Leaves per year Average Personal Leaves per year Average Annual Leaves per year Average Other Types of Leaves Accidents or serious injuries from work Labor disputes

13,421 56.9 5.7 0.7 7.1 3.0 0 0

Hours Hours Days Days Days Times Times Times

"DDPSEJOHǰUPǰUIFǰFNQMPZFFTǰTBUJTGBDUJPOǰTVSWFZǰ XIJDIǰXBTǰDPOEVDUFEǰUPǰIFBSǰUIFǰFNQMPZFFTĴǰOFFET ǰBOEǰUIFǰ JOUFSOBMǰQSPDFTTǰTVSWFZǰ XIJDIǰXBTǰDPOEVDUFEǰUPǰųOEǰPVUǰBCPVUǰQSPCMFNT ǰPCTUBDMFT ǰBTǰXFMMǰBTǰTVHHFTUJPOTǰGSPNǰ UIFǰFNQMPZFFTǰGPSǰGVSUIFSǰJNQSPWFNFOUǰPGǰUIFǰGVODUJPOT ǰJUǰXBTǰGPVOEǰUIBUǰUIFǰFNQMPZFFTĴǰPWFSBMMǰTBUJTGBDUJPOǰ XBTǰBUǰNFEJVNǰMFWFMǰBOEǰUIFJSǰJOUFSOBMǰQSPDFTTǰTBUJTGBDUJPOǰXBTǰBUǰNFEJVNǰMFWFM

100

76

78

73

100

70

73

80

80 60

60

40

40

20

20

0

0 2013

2014

2015

3FTVMUTǰPGǰ&NQMPZFFTǰ4BUJTGBDUJPOǰ4VSWFZǰ GPSǰ

2014

2015

3FTVMUTǰPGǰ*OUFSOBMǰ1SPDFTTǰ4VSWFZǰ GPSǰ

5IFǰOVNCFSǰPGǰFNQMPZFFT ǰXIPǰSFTQPOEFEǰUPǰUIFǰ ǰTVSWFZǰXBTǰMFTTǰUIBOǰUIFǰ ǰTVSWFZǰCFDBVTFǰUIFǰ$PNQBOZǰ IBTǰUFSNJOBUFEǰJO TUPSFǰNFEJBǰCVTJOFTTǰ NPEFSOǰUSBEF *OǰBEEJUJPO ǰJOǰPSEFSǰUPǰLFFQǰUIFǰFNQMPZFFTǰTBUJTGBDUJPOǰBUǰBOǰBQQSPQSJBUFǰMFWFM ǰUIFǰ$PNQBOZ ǰJOǰ ǰJTǰQMBOOJOHǰ UPǰBEKVTUǰUIFǰTBMBSZǰMFWFMTǰGPSǰUIFǰFNQMPZFFTǰUPǰCFǰNPSFǰDPNQFUJUJWFǰXJUIǰPUIFSǰDPNQBOJFTǰXJUIJOǰUIFǰTBNFǰ CVTJOFTTǰJOEVTUSZǰBOE PSǰHJWFǰTDIPMBSTIJQTǰUPǰUIFǰDIJMESFOǰPGǰFNQMPZFFTǰBOE PSǰBSSBOHFǰGPSǰJOEJWJEVBMǰEFWFMPQNFOUǰ QMBOǰGPSǰDFSUBJOǰQPTJUJPOTǰTJHOJųDBOUǰGPSǰUIFǰ$PNQBOZ 75


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JNQSPWFEǰ UIFǰ NFEJBĴTǰ JNQBDUǰ POǰ UIFǰ DPOTVNFSTǰ DPOUJOVPVTMZ ǰ F H ǰ DPOEVDUJOHǰ TBGFUZǰ JOTQFDUJPOTǰ PGǰ UIFǰ JOTUBMMFEǰ NFEJBǰ UPǰ FOTVSFǰ UIBUǰ UIFZǰ EPǰ OPUǰ DPMMBQTFǰBOEǰFOEBOHFSǰUIFǰQVCMJD

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*OǰBEEJUJPOǰUPǰUIFǰNFEJBǰTUBOEBSE ǰUIFǰ$PNQBOZǰBMTPǰWBMVFTǰUIFǰDPOUFOUTǰPGǰJUTǰNFEJBǰUIBUǰBSFǰNBEFǰQVCMJDǰBOE PSǰ CSPBEDBTUǰUPǰUIFǰBVEJFODF ǰ*OǰEPJOHǰTP ǰUIFǰ$PNQBOZǰIBTǰVOEFSUBLFOǰUIFǰGPMMPXJOH ǰ B ǰ C ǰ ǰǰ ǰǰ D ǰ ǰǰ E ǰ ǰǰ F ǰ ǰǰ

76

WFSJGZJOHǰUIBUǰUIFǰDPOUFOUTǰBSFǰBQQSPQSJBUFǰBTǰMFHBMMZǰSFRVJSFEǰBOEǰBSFǰOPUǰBHBJOTUǰHPPEǰNPSBMǰPGǰUIFǰQVCMJD BJSJOHǰDPOUFOUTǰUIBUǰBSFǰVTFGVMǰGPSǰUIFǰQVCMJDǰSFHVMBSMZ ǰTVDIǰBTǰUIFǰOFXT ǰXFBUIFSǰSFQPSUT ǰBOEǰPJMǰQSJDFT ǰWJBǰǰ UIFǰ#54ǰNVMUJNFEJBǰTPǰUIBUǰUSBWFMFSTǰDBOǰLFFQǰBCSFBTUǰPGǰUIFǰMBUFTUǰOFXTǰBOEǰJOGPSNBUJPOǰFWFOǰXIJMFǰUIFZǰǰ BSFǰUSBWFMMJOH ǰ CSPBEDBTUJOHǰ#VEEIJTUǰUFBDIJOHTǰWJBǰUIFǰ#54ǰNVMUJNFEJBǰPOǰ#VEEIJTUǰIPMZǰEBZTǰBOEǰEBZTǰPGǰPCTFSWBODFǰGPSǰǰ #VEEIJTUT ǰ QSPWJEJOHǰNFEJBǰTQBDFǰGPSǰTPDJBMǰDBNQBJHOTǰCZǰQSPWJEJOHǰQVCMJDJUZǰGPSǰTPDJBMǰQSPKFDUTǰPSǰFWFOUTǰUISPVHIǰUIFǰǰ WBSJPVTǰNFEJBǰVOEFSǰUIFǰ$PNQBOZĴTǰNBOBHFNFOU ǰBOE QSPWJEJOHǰNFEJBǰTQBDFǰGPSǰBDUJWJUJFTǰIFMEǰPOǰJNQPSUBOUǰEBZTǰPSǰPDDBTJPOT ǰTVDIǰBTǰUIFǰ#JLFǰGPSǰ.PNǰBOEǰ#JLFǰǰ GPSǰ%BEǰFWFOUT ǰ


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1VCMJDJUZǰ GPSǰ UIFǰ GVOESBJTJOHǰ DBNQBJHOǰ PGǰ 6/*$&'ǰ UPǰ IFMQǰTBWFǰUIFǰDIJMESFOǰJOǰ4PVUIǰ4VEBOǰEVSJOHǰJUTǰ OVUSJUJPOǰDSJTJT

1VCMJDJUZǰ GPSǰ UIFǰ GVOESBJTJOHǰ DBNQBJHOǰ UPǰ IFMQǰ UIFǰ WJDUJNTǰPGǰUIFǰFBSUIRVBLFǰJOǰ/FQBM

1VCMJDJUZǰGPSǰXBZTǰUPǰDPOTFSWFǰXBUFSǰGPSǰUIFǰESBVHIUǰ DSJTJT

77


±ÍÁÇ¿Ê ¿Ì ¡ÍËËÓÌÇÒ× ¢ÃÔÃÊÍÎËÃÌÒ 5PǰHJWFǰCBDLǰUPǰUIFǰDPNNVOJUZǰBOEǰTPDJFUZ ǰUIFǰ$PNQBOZǰUBLFTǰQBSUǰJOǰTPDJBMǰBOEǰDPNNVOJUZǰEFWFMPQNFOUǰCZǰ QSPNPUJOHǰ BOEǰ QSPWJEJOHǰ TVQQPSUǰ UPǰ CSJOHǰ DJWJMJ[BUJPOǰ UPǰ DPNNVOJUJFTǰ TPǰ UIBUǰ UIFZǰ BSFǰ TFMG TVGųDJFODZ ǰ *Oǰ UIFǰ QSFWJPVTǰZFBS ǰUIFǰ$PNQBOZǰUPPLǰQBSUǰJOǰUIFǰGPMMPXJOHǰQSPKFDUT ǰ /FYUǰ4UBUJPOǰıǰ)BQQJOFTTǰCZǰUIFǰ#54ǰ(SPVQ 5IJTǰJTǰBǰNBJOǰ$43ǰQSPHSBNǰPGǰUIFǰDPNQBOJFTǰXJUIJOǰUIFǰHSPVQǰPGǰ#54ǰ(SPVQǰXIJDIǰJTǰPSHBOJTFEǰUPǰQSPWJEFǰBJEǰUPǰ DIJMESFOǰBOEǰWJMMBHFSTǰJOǰSFNPUFǰBSFBTǰBMMǰPWFSǰUIFǰDPVOUSZ ǰ5IFǰ#54ǰ(SPVQǰCSJOHTǰIBQQJOFTTǰUPǰQFPQMFǰCZǰHJWJOHǰ NFBMT ǰ DPOTVNFSǰ HPPETǰ BOEǰ OFDFTTJUJFT ǰ BTǰ XFMMǰ BTǰ QSPWJEJOHǰ GSFFǰ IFBMUIǰ DIFDL VQTǰ CZǰ Bǰ NFEJDBMǰ UFBNǰ GSPNǰ 7JCIBWBEJǰ )PTQJUBM ǰ 5IFǰ LFZǰ GFBUVSFǰ PGǰ UIFǰ QSPHSBNǰ JTǰ UPǰ HJWFǰ BXBZǰ SBCCJU TIBQFEǰ QJHHZǰ CBOLTǰ UPǰ DIJMESFOǰ UPǰ QSPNPUFǰTBWJOH

´¥§ ¿Ñ ¿ ËÃËÀÃÐ ÍÄ ÒÆà ²± ¥ÐÍÓÎ Æ¿Ñ Î¿ÐÒÇÁÇοÒàÇÌ the program by sponsoring funds and human resources to organize recreational events to entertain children in the ¿ÐÃ¿Ñ ÇÌ ¿Ì ÃÂÓÁ¿ÒÇÍÌ¿Ê Õ¿×

78


§Ì ï ï ÒÆà ²± ¥ÐÍÓÎ ÀÐÍÓÅÆÒ Æ¿ÎÎÇÌÃÑÑ ÒÍ ËÍÐà ÒÆ¿Ì ÁÍËËÓÌÇÒÇÃÑ ÍÐ ÑÒ¿ÒÇÍÌÑ Station

5

Lion Mahajak 9 Border Patrol Police School, Chiang Mai Province

Station

4

Ban Na Lueng School, Loei Province

Station

7

Ban Nong Daen, Lo Kho Branch, Kamphaeng Phet Province

Station

1

Nong Bua Ban Wittaya 6 School, Chaiyaphum Province

Station

6

Station

3

Ban Phi La School, Roi Et Province

Wat Tanot School, Bangkok

Station

2

Ban Thung Kabin Border Patrol Police School, Sa Kaeo Province

Station

8

Ban Lang Ai Mi Border Patrol Police Learning Center, Nakhon Si Thammarat Province

79


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£ÌÔÇÐÍÌËÃÌÒ¿Ê ®ÃÐÄÍÐË¿ÌÁà Efficient Energy Consumption Environmental Management

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LED Light Bulbs

Cost for 3.6 square meters-sized billboard = THB 2,500

Cost for 3.6 square meters-sized billboard = THB 22,212

Power Consumption/Billboard = 216 watts Power Consumption/Billboard = 70 watts Life Time = approx. 10,000 – 12,000 hours Life Time = approx. 50,000 – 70,000 hours Average Luminous Intensity 710 candela/m2

Average Luminous Intensity 200 candela/m2

Electricity Cost in 2012/13 Electricity Cost in 2015/16 = THB 15.60 million for a total = THB 7.90 million for a total of 3,254 billboards on 23 BTS stations of 3,414 billboards on 23 BTS stations

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Electricity Units (Thousand)

2000 Number of Media Signage 1000 0

2555/2556

2556/2557

2557/2558

2558/2559

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2014/15 3,063.34 2,636 643,628 730,100 359,606

2015/16 2,298.66 1,882 617,717 580,942 253,066

YoY (%) -24.96 -28.60 -4.03 -20.43 -29.63

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Environmental Issues

Measures for Environmental Management

Management of Wastewater from the Commercial Space in the BTS Stations

•

Waste Management

• •

Waste sorting and disposal at the designated location Using green printing technology for VGI’s media

Noise and Visual Pollution

•

Measuring and controlling the noise level inside the trains and on the stations to be in line with the legal requirements Measuring and adjusting light levels of the BTS multimedia in line with the airing time so that the light is not too bright to be visually harmful

• •

•

Prohibition of all entrepreneurs from disposing wastewater into the drains of the station and/or the Bangkok Metropolitan Administration’s sewage system to prevent blockage Regular cleaning or grease traps (at least two times per week) Development of wastewater treatment system of the commercial space in the BTS stations

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ǰ ǰǰ ǰǰ ǰǰ

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