LETTER FROM THE PRESIDENT

Human capital is defined as “the collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or their community.” In any business and in any industry, every employee has their own strengths and weaknesses. Each person brings something different to the table and has various perspectives and backgrounds that make companies better. Within VGM & Associates, our employees are encouraged to embrace their individual skills to best serve you, our valuable members. We are always trying to find new and innovative solutions to help you succeed, and that is why we are focusing our third playbook of 2020 on human capital.

As we continue to navigate the current COVID-19 pandemic, it is more important than ever that we think seriously about human capital, what it means within each of our businesses, and how we can empower, engage, and recharge our employees and coworkers to continue providing the best services and products to customers in the midst of a pandemic and beyond.

In the pages to follow, leaders and experts within VGM and throughout the DMEPOS industry explore this topic by providing insight into cultivating company culture and strategies for growth and productivity postpandemic, as well as how to keep employees engaged during the pandemic. We also hear from a fellow VGM member about why it matters to invest in the people within your company, as well as from VGM CEO Mike Mallaro about working together and utilizing everyone’s individual, unique skills to create a powerful bond that helps us best serve our customers.

We hope you enjoy “Protecting Your Most Important Asset: Your People,” the third installment of VGM & Associates’ 2020 playbook series. The final quarter of 2020 will address the topic of data. Thank you for being a valuable part of the VGM family—where you are certainly a part of so much bigger, as we’ve proven together throughout 2020. We will continue to relentlessly work for your success.

Kindest regards,

Clint Geffert, President VGM & Associates

Clint.Geffert@vgm.com

319.874.6990 office 281.734.3391 cell

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