LETTER FROM THE PRESIDENT

Technology. It is key in the patient care continuum, particularly

as healthcare becomes increasingly virtual. Is your organization ready? VGM & Associates is constantly seeking and evaluating solutions for you in this realm, and that is why we are focusing our second playbook of 2020 on technology.

I recently read an article from Harvard Business Review, “Are You Leading Through the Crisis…Or Managing the Response?” This paragraph was an eye opener for me personally:

It is useful to think what distinguishes what was, is, and will be. There was a past of relative stability and predictability. There now is chaos and disruption. There will be … a different state. As this future unfolds, some organizations will be resilient. For others, this future will be catastrophic. The actions of executives and their teams now, in the midst of this crisis, will significantly determine their fate.

As leaders, now is the time to ensure our companies, employees, families, and customers are taken care of in the “what will be” stage. VGM is here to help you be as proactive as possible to lead for tomorrow, instead of only fighting the fires of today. As the post-acute healthcare industry continues to change and evolve, especially with the recent pandemic, it is important for you to look at your business models differently and embrace new technology, products, services, and workflows in order to best provide what patients and caregivers need.

In the pages to follow, VGM’s experts and industry partners will help you navigate the importance of virtual services while remaining compliant and keeping your business safe with proper cybersecurity measures. Our goal is to provide you with insight on how to maintain your business operations while integrating new technology and communication channels to positively impact the patient experience now and in the future. We hope you enjoy Technology and the Patient Care Continuum, the second installment of VGM & Associate’s 2020 playbook series. Throughout the rest of the year, we will tackle other imperative topics such as data and human capital. Thank you for being a valuable part of the VGM family, where you are certainly a part of so much more—as we’ve proven together in the last couple of months. We will continue to relentlessly work for your success.

Kindest Regards,

Clint Geffert, President VGM & Associates

Clint.Geffert@vgm.com

319.874.6990 office 281.734.3391 cell