Fairfields Community Charter
Sign up
to a better place to live
So what are we all signing up to? The Fairfields Community Charter is an agreement between the people who live there and the people who provide services on the estate. It has been designed jointly by all of the people involved. To make the Charter a success, the community, Meres and Mosses Housing Association, the Police and the Council need to be aware of their responsibilities and agree to work together to make and keep the area cleaner, safer, and greener. We have all worked hard over the past year to improve the estate, and by working together, we have made a big difference. We have been awarded a “Cleaner, Safer, Greener Kitemark� by Keep Britain Tidy because of the work we have done. Now it’s time to keep the good work going, and we want everyone on the estate to sign up to this Charter, including all new tenants who move onto the estate, to show we are serious about working together for our community.
Meres and Mosses Housing Association We will: ●●
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Work together with the residents and other partner agencies to create a cleaner, safer, greener environment, which makes Fairfields Estate a better place to live.
Take strong and effective action to tackle any problems of an anti social nature, including legal action, and respond professionally and sensitively to complaints made.
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Carry out repairs on time and provide information on planned works, such as new kitchens and bathrooms, for your estate.
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Take part in regular neighbourhood walkabouts with you and hold surgeries.
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Ensure that effective action is taken against tenants who do not accept responsibility for offensive actions of their children or visitors to their home.
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Store your rubbish in the wheelie bins provided and recycle wherever possible.
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Keep your garden tidy, including looking after the trees and shrubs in your garden, not forgetting where your plants may overhang footpaths and alleys.
You are agreeing to: ●●
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Show consideration for your neighbours and not cause a nuisance or disturbance to them or their visitors. Keep your pets under control. Remember to clean up after them, and do not allow your pets to foul in any communal areas, outside your home or in the neighbourhood.
Police
We will: ●●
Provide Fairfields Estate with a Neighbourhood Policing Team providing a local contact for all community policing issues.
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Work with residents to reduce drug related incidents and speeding cars on the Fairfields Estate.
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Listen to, and act upon the concerns of Fairfields residents, providing updates and regular feedback at the Fairfields In Action meetings.
Report information about criminal incidents either directly to the police or anonymously via Crime Stoppers.
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Get to know your Community Support Officers by stopping and speaking to them when they are in the area.
Report anti social behaviour to Meres and Mosses Housing Association.
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You are agreeing to: ●●
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CRIME STOPPERS
0800 555 111
And, You could also join a Neighbourhood Watch Group to help look after your estate.
LOCAL POLICE
0300 333 3000
Shropshire Council We will: ●●
Collect waste or recycling on a weekly basis.
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Clean up any spilled rubbish during the waste collection.
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Sweep the roads on a regular basis, plus additional sweeps to address local areas of need.
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Work together with residents to source funding for community projects.
You are agreeing to: ●●
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Make sure your bins and boxes are put out by the required time and are sorted correctly. Support and take part where possible in community litter picks.
MERES AND MOSSES
01939 238 840
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Provide and support a range of social and educational opportunities that will encourage young people to make positive choices and achieve their potential as members of their community.
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Join the local residents group Fairfields In Action and get involved in community activities.
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Take responsibility for your children and take reasonable steps to know where they are, who they are with and what they are doing.
SHROPSHIRE COUNCIL
0345 678 9000
We believe by signing the Charter we are showing our commitment to working together to make Fairfields a Cleaner, Safer, Greener place to live.
Jennie Barfoot Managing Director
Rick Klair Inspector
Tom McCabe Director of Development Services
Name
Signed
Date
Neighbourhood Services Officer
Declaration: I agree to work together with the agencies above to make my neighbourhood a better place to live. Name Address Email Signed Data Protection Shropshire Housing Group gathers personal data in accordance with the Data Protection Act. This information will not be forwarded to third parties.
Date lease tick the box if you do not wish to P receive further information by email from Shropshire Housing Group.
Complete this form and retain it for your records
We believe by signing the Charter we are showing our commitment to working together to make Fairfields a Cleaner, Safer, Greener place to live.
Jennie Barfoot Managing Director
Rick Klair Inspector
Tom McCabe Director of Development Services
Name
Signed
Date
Neighbourhood Services Officer
FOLD
FOLD
Declaration: I agree to work together with the agencies above to make my neighbourhood a better place to live. Name Address Email Signed Data Protection Shropshire Housing Group gathers personal data in accordance with the Data Protection Act. This information will not be forwarded to third parties.
Date lease tick the box if you do not wish to P receive further information by email from Shropshire Housing Group.
Complete this form, detach, fold, glue and return post free
For more information contact: Neighbourhood Services Officer Meres and Mosses Housing Association, Talbot House, High Street, Wem, Shropshire, SY4 5AA. Tel: 01939 238 840 Freephone: 0800 434 6289 Email: enquiries@mmha.org.uk Web: www.mmha.org.uk
Business Reply Plus Licence Number RSAH-RUEE-LYCZ
Meres and Mosses Housing Association Talbot House High Street Wem Shropshire SY45AA
DETACH ALONG PERFORATION
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Equal Opportunities Statement At Meres and Mosses Housing Association we recognise the damage that disadvantage and discrimination can cause. We are committed to equal opportunities and will take positive steps to ensure that you will not be treated less favourably than anyone else in your dealings with us because of race, religion, gender, marital status, sexual orientation, disability, class or age.
If you require this document in Audio, Braille, Large print or if English is not your first language then please contact us. Si vous avez besoin de ce document en audio, braille, gros caractères, ou si l’anglais n’est pas votre langue première veuillez nous contacter. French Jeśli wymagasz tego dokumentu w audio, Braille’a, duże wydruku, lub jeśli angielski jest nie pierwszy język prosimy kontakt. Polish Если вам требуется этот документ в аудио, Брайля, крупных печатных, или если английский является не ваш первый язык напишите нам. Russian Ai gofynni hon ddogfenna i mewn Audio Braille , ‘n Fawr argraffa ai ai Saesneg ydy ‘ch ‘n flaen dafodiaith ‘na blesio chyffyrddiad ni. Welsh Se ha bisogno di questo documento in audio, Braille, grande stampa, o se inglese è la prima lingua contattaci. Italian
For more information contact: Neighbourhood Services Officer Meres and Mosses Housing Association, Talbot House, High Street, Wem, Shropshire, SY4 5AA. Tel: 01939 238 840 Freephone: 0800 434 6289 Email: enquiries@mmha.org.uk Web: www.mmha.org.uk