J U LY 2 0 2 0
SPECIAL EDITION
2019 President’s Awardee Theodore Williams
E D ITO R S ’ MESSAGE
Clover & Dayton
Team, on Saturday July 25 we gathered as a team – socially distant but united in spirit – to celebrate some of our high performers, at the I AM VM Awards 2019 – virtual edition. It was an awesome night of celebration. Congratulations to all of the night’s winners, especially the night’s biggest winner, Group Human Resources’ Theodore Williams who won the coveted President’s Award, earning himself the cover of this special I AM VM Awards publication. We’ve compiled some photo highlights from the night’s event. We hope you enjoy.
I A M V M AWA R D E E S F O R 2 0 1 9
Congratulations to our Group Excellence Awardees! Credit
Pheona Brown-Foster
Group Corporate Affairs & Communications
Keiron Stewart
Loan Servicing
Kimberly Prendergast
Mortgage Centre & Lending Centre
Jodian Blackwood
Group Customer & Brand
Rushell-Lee Bell
Member Engagement Centre
Sophia Morris
Duke Street
Judean Clarke-Hemmings
Fairview
Beneve Griffiths-Shaw
Group Finance
Ryan Wisdom
Falmouth
Kemar Buchanan
Procurement
Tamara McDermott
Half Way Tree
Kemar Hendrick
Programme Management Office
Lavern Chin
Liguanea
Stacy-Ann K. Hamilton
Group Human Resources
Theodore Williams
Linstead
Annikia Howell-Kelly Sonya Wellington
Group Information Communication Technology
Peta-Gaye Mckenzie
Mandeville May Pen
Garfield Barrett Hareka Montique
Group Digital Transformation
Britianny Walker
Montego Bay New Kingston
Devonie Bernard
Group Internal Audit
Dane Morrison
Ocho Rios
Mellissa Harris
Group Legal, Compliance, Security, Fraud and Risk
Naderia Bennett
Portmore
Sophia Bennett Kaydian Sinclair
Safety, Security and Office Services
George Carby
Santa Cruz Savanna-La-Mar
Roxanne Bennett
VMWM
Kerice Gray
Spanish Town
Peta-Gaye ArboineMontique
VMPS
Tasha-Gay Gaynor-Francis
Andre Simpson
Florida Representative Office
Gracelin Williams
UTech Group Sales Effectiveness
Tiffany-Joy Smith
New York Representative Office
Shawnette Reid
Investments & Treasury
Sheldon Miller
VMTS
Diana Thames
Group Accounting and Support Unit
Maloney Allen
VMPM
Stephanie Whyte
Group Business Process Innovation
Nattana Henry
VMBS UK Brixton Office
Rosheen Salmon
Toni-Ann Brown
VMBS UK Tottenham Office
Shelly-Ann Scott
Business OperationsTreasury
Kian Lee-Marshall
VMBS UK Birmingham Office
Rory O’Harris
Group Business Support Services
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I N N O VAT I O N S AW A R D S
The Innovation Award for Most Ideas Submitted: Dian Campbell
Sheena Wedderburn-Reid (left), Group Chief Digital Officer, presents The Innovation Award for Most Ideas Submitted to Dian Campbell, Senior Financial Services Specialist, VMBS Duke Street Branch.
The Award for Most Innovative Department: Group Accounting and Support
Sheena Wedderburn-Reid (left), Group Chief Digital Officer, presents Most Innovative Department Award to Crystal S. Reid Accounting & Support Officer, Group Accounting and Support, Victoria Mutual Group.
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The 2019 Innovation Champion (individual): Tiffany-Joy Smith
Sheena Wedderburn-Reid (left), Group Chief Digital Officer, presents The 2019 Innovation Champion (individual) Award to, Tiffany-Joy Smith Financial Business Analyst, Group Sales Effectiveness, Victoria Mutual Group.
L E A D E R S H I P AW A R D S The 2019 Leadership Award: Erica Robinson
Michael Howard (left), CEO, VMBS Money Transfer Services Limited, presents the 2019 Leadership Award, to Erica Robinson, Branch Manager, VMBS Santa Cruz Branch.
2019 Active and Visible Sponsorship Award: Rezworth Burchenson
Laraine Harrison (left), Group Chief Human Resources Officer, presents the 2019 Active and Visible Sponsorship Award to, Rezworth Burchenson, CEO, Victoria Mutual Wealth Management.
Congratulations to Group Human Resources on winning Support Unit of the Year
Rezworth Burchenson (left) celebrates with members of Group HR: Coralee McKenzie, Theodore Williams, TracyAnn Markes, Sherieka Baker-Brown, Tiana Johson-Roberts, Nardia Gordon.
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S E RV I C E E XCELLEN CE The 2019 Service Excellence (Champion Support Unit) CORPORATE OFFICE
TREASURY AND INVESTMENT
Judith Forth-Blake (left), Group Chief Customer & Brand Officer, presents the 2019 Service Excellence (Champion Support Unit) Award to Natasha Reid, Executive Assistant, VM Group Corporate Office.
Judith Forth-Blake (left), Group Chief Customer & Brand Officer presents, the 2019 Service Excellence (Champion Support Unit) to Megretta Hall (centre), Manager, FX Trading Treasury Dept and Sheldon Miller, Trader, Treasury Dept, VM Group.
SERVICE EXCELLENCE AWARD (BRANCH)
SERVICE EXCELLENCE AWARD CHAMPION (REP OFFICE)
SERVICE EXCELLENCE AWARD (TELLER)
The 2019 Service Excellence Award (Branch) is presented to, Andrea Arscott-Allen, Branch Manager, VMBS Fairview Branch.
Congratulations to Natasha Service and Shawnette Reid from the New York Representative Office for winning the Champion Rep Office Award.
The 2019 Service Excellence Award (Teller) is presented to Nickeisha Bartley Henry, Teller VMBS May Pen Branch.
SERVICE EXCELLENCE (CUSTOMER SERVICE REP)
SERVICE EXCELLENCE (CLIENT RELATIONS SUPPORT OFFICER)
SERVICE EXCELLENCE (CLIENT RELATIONS OFFICER)
The 2019 Service Excellence Award (Customer Service Representative), is presented to Kemar Hendrick, Customer Service Representative, VMBS Half Way Tree Branch.
The 2019 Service Excellence Award (Client Relations Support Officer) is presented to, Shamara Donaldson, Client Relations Support Officer VM Wealth Management.
The 2019 Service Excellence Award (Client Relations Support Officer), is presented to Phillip Broderick Wealth Officer, VM Wealth Management.
S A L E S AW A R D S Top Referrer of the Year
Salesperson of the Year FOR VMBS: IT’S A TIE!
The 2019 Salesperson of the Year Award for VMBS is presented to, Kimaire Webb, Credit Analyst, Duke Street (Formerly: Senior Financial Services Specialist Half Way Tree Branch 2019). ABOVE: Bernadette Barrow (left), Consultant, Victoria Mutual Group Sales Effectiveness, presents the 2019 Top Referrer of the Year Award, to Shawn Henlin-Lewis, Senior Software Quality Analyst, PMO, Victoria Mutual Group.
VM PROPERTY SERVICES
Congratulations to Marsean Mullings-Thomas, Senior Financial Services Specialist, VMBS Ocho Rios Branch, on winning the 2019 Salespersons of the Year Award for VMBS.
VM WEALTH MANAGEMENT
Top Branch Sales Award BELOW: Paul Elliott, Vice President – Sales & Service shares the lens with Half Way Tree Branch Team (left-right) Kemar Hendrick, Customer Service Representative, Allison Morgan, Branch Manager, Kimaire Webb, Credit Analyst, Rojae Johnson, Customer Service Representative and Kerry Ann McDonald, Senior Financial Services Specialist as they received the 2019 Top Branch Sale Award.
The 2019 Salesperson of the Year Award for VMPS is presented to, Elaine Roache, Realtor.
The 2019 Salesperson of the Year Award for VM Wealth Management is presented to Davor Bailey, Assistant Manager – Corporate Relationships.
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I A M V M AW A R D S
2019 Champion Strategic Business Unit Award
Devon Barrett (left), Group Chief Investment Officer, presents The 2019 Champion SBU Award to Paul Elliott, Vice President - Sales & Service who accepted on behalf of the BSO Team.
2019 Champion Branch Award
Congratulations to the 2019 Champion Branch Award winner VMBS Ocho Rios Branch!
ROOKIE OF THE YEAR The Rookie of the Year Award is presented to a fulltime Team Member who has joined the VM Team within the past year but has already made their mark.  The awardee has most clearly demonstrated an understanding of, and appreciation for, the VM Group’s Core Values, Desired Behaviours
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and Cultural Beliefs while delivering noteworthy performance. The recipient makes all these things seem effortless, with a positive attitude, admirable interpersonal skills, while giving exceptional support to his or her Team Members.
I A M V M AW A R D S
Courtney Campbell (left), Group President & Chief Executive Officer, Victoria Mutual Group, presents the 2019 President’s Circle Inductee, Elaine Roache, Realtor, Victoria Mutual Property Services, with her award.
Congratulations to 2019 President’s Circle Inductee Kathleen O’Sullivan, Realtor, Victoria Mutual Property Services.
PRESIDENT’S CIRCLE INDUCTEES Inductees into the prestigious ‘President’s Circle’ are an elite group of exceptional high performers in sales. Inductees may include: · Financial Service Specialists
· Business Bankers
· Wealth Advisors
· Realtors
Courtney Campbell (right), Group President & Chief Executive Officer, Victoria Mutual Group, presents the 2019 Rookie of the Year Award to, Samantha Matthews, Pensions Administrator, Victoria Mutual Pensions Management.
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P R E S I D E N T ’ S AW A R D
2019 President’s Award: Theodore Williams The prestigious President’s Award is presented to a member of the VM Team, who has served for longer that one year and has consistently distinguished him or herself as a true VM Ambassador. This recipient personifies the very meaning of the words excellence, commitment to service, contagious positivity and exemplary leadership. The President’s Awardee has honed these gifts to benefit not only their department, unit, or branch but to elevate the VM Group Brand as a whole through the embodiment of the VM Group’s Core Values. Not only has this person managed his or her affairs in an ethical, solutions-focused, and effective manner, but these actions have led to attaining at least one of the VM Group’s Strategic Goals. The President’s Awardee is a beacon who illuminates everyone else as he or she shines. #IAMVM This year’s recipient is known by perhaps every Team Member of VM. In 2019, he listened to feedback from his fellow Team Members and helped advance various initiatives aimed at improving engagement. In 2019 he successfully led the HREI engagement Strategic Initiative. He has been instrumental in building rapport with union delegates and Team Members at various levels across the VM Group. In 2019 he was active and visible at meetings held with Branches, Departments and SBUs and followed through to ensure that resolutions were found for issues that were raised by the different teams. He was also responsible for conceptualising the Team Member Cancer Awareness activities that were executed in October and which had a meaningful impact on many Team Members. This Team Member is also a vibrant and active member of the Kiwanis Club and has sat on various committees of the Club.
Courtney Campbell (left), Group President & Chief Executive Officer, Victoria Mutual Group, applauds 2019 President’s Awardee, Theodore Williams as he collects his award.