Stakeholders 26 Citations

CUSTOMERS

Children

Age - 0-12 Emotional state - Active, shy, hyper, social Characteristics - Curious, creative, carefree, active Considerations - Activities for non-stop entertainment, safe equipment, cool down areas with water.

Adults

Age - 18-64 Emotional state - Happy, stressed, tired, active Characteristics - Social wellness and physical wellness, active, excited

Seniors

Age - 65+ Emotional state - Stressed, happy, excited, tired, active Characteristics - Eager to please family, excited, happy

stakeholders

Design Implications

Design a child friendly zone with storage, cool down zones, and safe equipment to prevent injuries.

STAFF

Managers

Age - 25+ Emotional state - Calm, positive, friendly, tired Characteristics - Oversees the separate facilities, respected, long working hours. Considerations - Privacy, Accessibility, communication with supporting staff. Design Implication - Creating a private space while also maintaining communication.

Supporting Staff

Age = 18+ Emotional state - Positive, tired, friendly, active Characteristics - Staff in each area, all with somewhat different responsibilities, maintaining safety. Considerations - Lockable storage, privacy spaces from clients. Design Implications - Incorporating lockable storage and privacy spaces.

Janitorial/Maintenance Staff

Age - 18+ Emotional state - Stressed, tired, friendly Characteristics - Service oriented, trustworthy, hard working Considerations - Access to security systems, mechanical servers, and janitorial supplies Design Implications - Design sufficient wayfinding techniques for easy navigation for problems that may occur.

Potential Viewpoints

Stakeholder needs include a wide range of spaces. Visitors that use the space include different ages, all present in the space for different reasons and will require different implications. Potential viewpoints from the clients generally include adequate lighting, enough wayfinding, and spaces to rest. Workers that use the space will all come from an adult demographic, who’s priorities of the space will also include enough wayfinding and adequate lighting. Other Implications might include private spaces to take a break or relax, and a place to lock and store personal belongings.