Thanks for taking the time to pick up this brochure! It’s amazing how far a thank you can go, from saying it to employees for their exemplary service to rewarding customers for choosing your product over someone else’s. We specialise in thank yous, rewards and recognition for people doing their best, so take a look at what we can bring you and your people to make you the best peopleperson around.
2
Contents Who are Virgin Incentives
5
Reward & Recognition
6
Loyalty and Long Service Awards
7
Gifting 8 Customer Acquisition and Retention
9
Virgin Experience Days
10
Virgin Experience Days Gift Card
12
Virgin Experience Days Collections Vouchers
13
Gift Cards and Vouchers
14
Virgin Gift Card
16
Leisure Vouchers
17
Get in touch
18
Who are Virgin Incentives
We’re the UK leaders in employee and customer Rewards, Recognition and Incentives. Virgin Incentives are powered by Virgin Experience Days, providing a business-to-business brand offering a wide range of exciting products to businesses, their employees and their customers. Virgin Incentives provide the perfect choice for creating inspirational and memorable incentives which uniquely inspire employees and delight customers.
We don’t think your reward scheme should be complicated, so we’re by your side every step of the way. As well as a dedicated account manager, you’ll have access to top-notch marketing support to add creativity and impact
Through Long Service Awards, Sales
We’re open, honest, straightforward
to your scheme. And you won’t get a
Incentives, Customer Acquisition
and like to do things a little differently.
whiff of a management fee, so you don’t
and Retention, and more, we
Your employees want more than money
have to worry about hidden costs.
specialise in making your employees
from their work – they want to feel
and customers very happy.
valued too. And that’s our speciality.
Wherever you, your staff or customers
Experiences are memorable - anyone
all so your staff stick around for the long
want to go, we’ve got the partners
who goes on one remembers it for years
haul saving you money and time. Happy
to suit: with Silverstone, the Ritz,
to come and they appreciate where they
employees are hard-working employees!
Jamie Oliver, Pizza Express, Premier
got it from too. They cost less than you
Inn, Virgin Active and Virgin Holidays
might think, and their perceived value
as just a taster of what’s on offer
is much higher than cash, meaning you
here at Virgin Incentives, with new
can make everyone happy for less.
Virgin Incentives are here to offer your team something exciting, something rewarding,
partners joining up all the time too.
5
Services
Reward & Recognition
We all know that acknowledging employees’ hard work has a positive impact on them. We’ll work with you to create a successful recognition programme to show appreciation for individuals or teams who reach specific targets, demonstrate key company values, reach certain milestones or who you simply want to thank for going above and beyond in their role.
6 0--% 28
ns with tio ad nis aw s cpaonrted rg r o a f o e e 68% uslinregcor gnitoiounr sr tapffact cpeoysitive im sociare deu % t r byio2n0 a dir rcnovre tu on etent
experiences with friends, family and colleagues. 68% of organisations with social recognition reported a direct, positive impact on retention, meaning high quality rewards and recognition are the way to keep your best talent sticking around for longer and keep them engaged to do their best. You can also use our huge spread of experiences and gift cards as rewards for referrals, incentivising new staff and customers to join your business and sending your company soaring to new heights.
Best of all, we’re motivating them with memories - great times and new
* Globaforce, Employee Recognition Survey, 2016
6
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
Services
Loyalty and Long Service Awards
Staying in it for the long run deserves to be rewarded A job for life is an increasingly rare sighting, with the average worker only sticking around for 4.4 years, so when someone’s been with you for a long time you must be doing something right. Key work anniversaries are cause for celebration, and if you mark the occasion with us you can be sure of an imaginative and memorable choice of gifts and not a small wad of forgettable cash.
20-%
ence e differ positiv ion when nt s on rete ployee ing em t ia c e r p p a
Everyone’s different, with your knowledge of what makes them tick, we’re here to put the thought in ‘thoughtful’ into your service awards. Choose a packed and loaded gift card to give your employee the gift of choice, or a pick a specialised and individual experience if you know it’s something they’d love. From afternoon teas for those you’ve only worked with for a while to holidays for those who’ve been with you from the beginning, there’s a world of choice with our rewarding awards range.
* IBM, IBM Workforce Institute, 2016
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
7
Services
1-% 2 70
Gifting
ceayned susrv a lerd w p o e r e p g f sino anffce 71u% r esrtie xp anyoeu e d c e t u ift n d wrae sic y a2l0g% hyb ve otu rnr oavper
Giving extraordinary gifts with ease If you want to get away from traditional ideas instead of sticking to the tried-and-tested hampers, offering a refreshing gift to corporate customers, we’ll find a thoughtful alternative for you. Leave a lasting impression on the foodie fan with dinner for two at a Michelin-starred restaurant, or a Tour of Wembley Stadium for the football fanatic.
are suitable for all occasions, so whether you’ve had months to plan (Christmas) or need a gift in a hurry (a forgotten birthday, perhaps?) we can steer you in the right direction with thousands of popular gifting options. Over the years we’ve seen it all, and handed out a fair few corporate gifts of our own. We know our range can put a smile on anyone’s face – and at the drop of a hat in the case of our handy e-codes!
Or get them a hamper and bottles of wine anyway. We can do that too. We’ve got gifts and prizes that
* American Express, Spending Tracker, 2016
8
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
Services
Customer Acquisition and Retention Stand out from the crowd with some eye-catching Virgin association and bring in business Being heard in the marketplace isn’t easy, and customers won’t flow through the door just because you open it. It all needs careful planning and targeted incentives to make your proposition stand out, and incentivising customers is what we do best. It costs around six times more to bring in a new customer than to
6-x
ensive ore exp stomer m x 6 it’s ew cu g in a n to brin han keep t e iting on an exis
keep a current one, so keeping your customers coming back for more is the way to save money in the long run. Our customers love our eyecatching range of ever-popular family days out, spa treats and driving days, and there’s no denying the appeal of the eye-catching Virgin brand and the partners available through Leisure Vouchers! Our range is also great for saying sorry in style, stepping up during those times when doing things right for your customers went wrong. When a valued customer isn’t happy you need to put your reputation first and work to build bridges, and we offer a flexible option to do just that.
* CIM, Professional Marketing, 2016
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
9
Virgin Experience Days Virgin Incentives and Virgin Experience Days go hand in hand. Experiences are our expertise, and every day through Virgin Experience Days we’re helping customers across the UK get out there and do something extraordinary with days out, nights out and hotel breaks too. From driving a Ferrari to enjoying a Chocolate Making workshop, our catalogue is crammed with a never-ending choice of affordable experience days, handpicked by our dedicated buying team. We’ve got long standing relationships with a huge network of the UK’s best suppliers of fun and memorable activities like The View from The Shard, Marco Pierre White dinners and Go Ape, so we know where to find unforgettable! We can even get you seats at Silverstone or toetapping to the hottest music events around. For those that deserve something different, our events tickets are the way forward.
10
Products
11
Products
Virgin Experience Days
Gift Card
If you like your rewards filled with
the worry of choosing the right one
flexibility, the Virgin Experience Days Gift
yourself. A personalised gift that can be
Card (physical or digital) is the way to
loaded up with any value you like and
go, with every Virgin Experience Day at
given to anyone within your organisation
the cardholder’s fingertips according to
(or out) – whether they’re in the next
the card’s value. Easy to gift for you, and
office, the next county or the other end
thoughtful for the end user too; whether
of the country. With special offers too to
that’s an employee, client or customer.
get your money going further, what’s not
As the cardholder chooses the reward, you can reap the benefits of giving the perfect experience day reward without 12
to love?
Virgin Experience Days
Collections Vouchers A collection of experiences grouped by price – but the voucher-holder doesn’t know that. With a perceived high value regardless of how much you’ve got to spend on the reward, Collections vouchers are the gift of choice for those who prefer a bit of mystery in their incentives. Grouped either by price (from £25 Graphite to £1000 Platinum) or by theme (dining, supercars, hotel breaks and more) to cover every kind of interest out there, collections are some of our most popular business gifting options for their variety and simplicity. Just let your giftee choose the experience that’s right for them!
13
Products
14
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
Gift Cards and Vouchers Our gift cards and vouchers are your ticket to getting out there, offering access to everyday passions like dining out, hotels, flights, theatre trips and more. The theme here is ‘us time’, offering your staff or customers the chance to experience incentives together with family and friends. The denominations range from as little as £5, so you can use our range as a regular, instant reward or all the way up to a high value ‘here’s a night out on us’. We own our gift cards and vouchers so the value of our vouchers is exactly what you see printed on the front, and the price you pay is the value you get – simply use them like cash at our range of redemption partners.
So what are you waiting for? Let’s get talking!
contact@virginincentives.co.uk
0844 272 0002
15
Virgin Gift Card Fly high, rest in style and more – exclusive access to the wonderful world of Virgin, all through one great card. Perfect for extra-special, high-end rewards, the Virgin Gift Card is welcomed at Virgin Wines, Virgin Holidays, our own Virgin Experience Days and even the luxury world of Virgin Limited Edition and more. Ever wanted to spend a week on a private island? The Virgin Gift Card is the way to do it, a smart piece of reloadable plastic packed with value from £10 to £2000.
redeemable at many places including
16
Leisure Vouchers Redeemable at more than 5,000 locations across the UK, Leisure Vouchers and the Leisure Vouchers Gift Card are great for your people wherever they are in the country. From eating and drinking, family days out at top attractions and even memorable hotel breaks, these unassuming vouchers and gift cards are bursting with an outstanding choice of things to do. From £5 to infinity, Leisure Vouchers make perfect ‘on the spot’ rewards or large-scale team motivation programmes.
redeemable at many places including
17
Get in touch We’re all ears for any ideas you’ve got for a new incentives or rewards scheme, or we’re happy to talk your ear off about how our solutions will work for you. Drop us an email or even pick up the phone - whatever your preferred businesschatting style, we’re here to listen.
0844 272 0002 contact@virginincentives.co.uk
18
“I have really enjoyed working with our team at Virgin Incentives, it has all been so easy. They are very responsive and professional and really care that the employee’s experience is memorable for all the right reasons.” HR Project Consultant - Ageas
“Dealing with Virgin Incentives was very easy, both by phone or email, we could instantly book Virgin Gift Cards or Experiences for our clients, which gave them great flexibiity and choice.” Office Manager - Flight Centre
“The Virgin Incentives range added a lot of fizz and excitement to the purchase of new kitchen appliances. Our customers really bought into it” Trade Marketing Manager - Bosch Home Applicances
19
Interested in what Virgin Incentives can do for your business? Call us on 0844 272 0002 or email contact@virginincentives.co.uk and let us know what we can do for you