Why You Ought To Hire Virtual Assistants For Your Amazon and eBay Businesses For This Holiday Season? The great online selling platforms like eBay and Amazon are making pretty improvements to get ready for the holiday season. Mobile shopping has also been greatly increased. Techcrunch has stated that about 14.6 percent of retailers offered mobile shopping options. Thus seller’s responsibility is mainly focused on more comfortability in buying. Also, a research has stated that US online shoppers were expected to grow from 140 million in 2010 to 170 million in 2015. ComScore recently reported that the traffic grew by 15% this quarter. If you are an eBay power seller or medium sized store owner of Amazon, you will have lot more tasks to manage your store. Some sellers sell their products in more than one platform like wall mart, best buy, Amazon, eBay etc.. Besides these, everyone would like to enjoy this holiday season with their friends and families. As a seller, how you are going to enjoy your holiday by spending time with your families as well as explode more cash? The best and easiest way is to outsource your store management to virtual experts. The main advantage of hiring them is, you can only pay for the work they do. Thus you can hire them, in contract basis i.e to manage your store tasks only for this holiday season. Here are the 5 reasons, why you need virtual assistants to manage your store in this holiday season:
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1. To Do Product And Pricing Research: Many sellers have already begun the strategy of redetermining the prices for their products to increase their selling in this holiday season. Have you started doing the same for your store? If not, immediately hire professionals to do pricing research for your store products. Since customers prefer only for best offers/deals, it is good do a pricing research for your products to win your competitors. There are many tools available in the market and only professionals know well about which tool to use. You can also sell new products that have great demand in this holiday season. If you are willing to sell new products then a product research is must. Stores like eBay and Amazon itself acts as a best tool to find best products to sell. This is the first path to get more customers for your store. So do it in an effective way. Research work not only consumes more time but also have a great impact on your profit. So ensure you hire professional marketing research assistants.
2.To Manage Customer Service/Feedback And Claims: If you have more than one store, then it will be difficult for you to manage customer service for all the stores. Also, it is the best time to entice more customers. You may get many new customers for your stores based on the best deals you offer. Why not turn them as your returning long term customers by offering a good customer service?
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Also since this is a holiday purchase, buyers will be more sensitive in their product’s quality/condition and shipping time. If they aren’t satisfied, they will immediately leave feedback which would greatly impact your store performance. Also this is the time to manage good feedback for your store as when customers impressed by your best deals, your feedback should make them click on ‘Buy it now’ button. Even if you offers great deals but do not manage good feedback percentage, buyers won’t feel confident of buying and thus you leave a chance to your competitor. So make sure you work immediately with the previous feedbacks you received to increase your feedback rating. If you do not have time to do now, hire customer service professionals who are experienced in managing in 100% positive feedback.
3. For Shipping And Label Printing: Many shipping softwares are available in market to make label printing easier and faster. However, you have to be more cautious by printing labels twice a day to manage your shipping volume. Buyers always like to get items immediately. Also, 90% of customers tend to leave reviews on their satisfaction on shipping. So increase your holiday selling by offering faster shipping options. You can hire virtual experts to print labels twice a day for your store who also can work on weekends in peak season.
4. To Manage Inventory: This factor plays a very important role. When a product is over listed that have no inventory, then it is tough to convince a customer, especially in this holiday season. The reason is most of the holiday purchases will be presented as gift for their lovable ones. Hence if the purchased item is not in stock but listed for selling, it would lead to a bad customer review. So make sure you take weekly and monthly inventory reports to manage your stock. Taking profit and loss reports will also help you estimate the best selling items for your store.
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5. To Promote Your Products In Social Networking Sites: As a seller you need to promote your products in important social networking sites like Facebook, twitter, Google+, Pinterest etc to get traffic to your site.. Do you have time to promote each product with its features/offers/discounts in each site? It is best to hire social media assistants for your store who can promote your products on your behalf, keep in touch with your customers and solve their concerns. These five factors are very important and have a great impact on holiday selling. It is expected that, Amazon is likely to hire 5000 workers for this holiday season. Many sellers will be spending their time in thinking of how to accomplish all these huge yet effective tasks in this peak holiday season. The one best way to save your time, energy and money is to hire professional virtual experts who can well take care of your company. Contact us today and have a great enjoyment in this holiday season
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