ITIL® Practitioner Training
This ITIL® Practitioner Training is designed to help you to develop and increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. You will learn IT service management concepts that are important drivers of continual service improvement, apply the ITSM guiding principles in a real-world context, apply the CSI approach to manage improvements in a given organizational context, use metrics and measurements to enable continual service improvement, apply organizational change management to support continual service improvement. Basically, it is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and the business value of welldesigned and delivered services.
Course Highlights
Internationally recognised accredited certification on successful completion
Free accredited e-certificate
Study at your own pace, anytime and anywhere
Access to all courses with a monthly membership plan of £29
High quality video and text course materials
Efficient exam system, assessment and instant results
Improve your chance of gaining professional skills and better earning potential
Eligibility for NUS Extra card which gives you a discount from thousands of retailers
Requirements There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certification You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certificate. PDF and hard copy certificates can be ordered for an additional fee.
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the confidence to progress. You will also be able to add your qualification to your CV, enhance your career and become more competitive within your chosen industry.
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