a solutions company
service and support
expertise
a clear view
print increased efficiency connectivity
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cost-efficient machines
multi-functional devices
copy
compatibility ‘can do’ approach
specialists in our field Established for over 15 years, Vision provides solutions that meet today’s demands of connectivity and increased business efficiency. Using our expertise we assess and supply your office system needs with cost-efficient solutions linked to devices that are fully compatible, both now and in the future. We achieve this by being specialists in our field, having a flexible ‘can do’ approach and offering service and support that is second to none. Our ultimate aim is to act as a partner with your business, rather than just a supplier. We believe that it is the combination of highest quality products, commitment to service and support, technical excellence, stateof-the-art administration and consideration of how we operate that makes Vision an obvious choice of business partner.
workflow efficiencies
user-friendly
connectivity at the touch of a button
improving productivity seamless integration
document management
copy
smart colour
scan
multi-functional devices
smart technology Our solutions are easy to use and feature user-friendly and intuitive interfaces that can deliver seamless integration into a number of industry-leading applications. The easier the device is to use, the more people use it, increasing user productivity and cost savings. With iW Publishing Manager complex multi-source documents can be created and finished on one machine, generating professional documents and greatly improving productivity. Organisations are already realising the cost and productivity savings that can be achieved by multifunctional devices. Document workflow efficiencies are greatly improved through the ability to duplex, staple, make booklets and print in mono and full colour – all through one device at the touch of a button. With Canon’s Device Management Solutions you can optimise the performance of your network printing devices quickly and easily. And our document management solutions enable the storage, retrieval and management of documents and files digitally with robust search capabilities for basic records management and comprehensive compliance initiatives.
consult document management understanding your business needs
audit
experienced technicians
support
recommend copy
implement scan
service and support email
accurate assessment Before making any recommendations, we consult with you about your business, your people and how you work. Carrying out a full audit of your current equipment enables us to accurately assess your present capabilities and ensure our recommendations both enhance existing facilities and provide additional solutions. We will recommend the solution we believe is right for you – a solution to meet not just your immediate needs but those you anticipate in the future and implement it to an agreed timescale and budget with structured after-sales support. Throughout this process you remain in the hands of our experienced account management team and our technical experts. Together they will ensure you receive a level of service and support that is second to none.
eCopy SIMS.net connector This bespoke solution for schools enables staff to transform paper to electronic documents, manage compliance and regulation issues and improve data management and accessibility.
service and support e maintenance why choose us?
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equipment exchange policy
remote print centre
e mail
preventative maintenance regular performance reviews
on-site product training
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maximising uptime In addition to quality products, you have the right to expect quality service and support. Your solution will be installed by qualified technicians who will commission the system, give key operator training and provide your on-site service using only genuine manufacturer parts. Our dedicated account managers perform regular performance reviews to ensure that your equipment continues to meet your needs and our preventative maintenance programme ensures maximum uptime. Our user-friendly call control centre and e maintenance package offering remote diagnostics provide you with round-the-clock support and our remote print centre will handle your work overflows and unexpected workloads - all printed, finished and delivered back to you. And, in the unlikely event that we are unable to resolve a fault, you will be covered by our equipment exchange policy, no quibble! Our finance solutions offer a range of flexible payment options that include lease plans, print plans, bespoke rental plans and fixed term hire.
centre of excellence
networked environment
copy
elite business partner technological innovations
cutting edge
continued commitment
print technical back-up scan ongoing research and development
market leaders We are proud of our relationship with which means that you benefit from the additional resources, experience and technical back-up offered by a market leader in the office solutions industry. is committed to developing technological innovations in many fields. This ongoing research and development means our customers will remain on the cutting edge of office technology – now and in the future. Our “Centres of Excellence” enable us to demonstrate the most up-to-date systems in a completely interactive and networked environment. We also take great pride and satisfaction from accolades given by the people that are the ultimate benchmark of our performance … our customers. JOHN LABDON, FACILITIES DIRECTOR – PENNA PLC
“.… Vision was selected as a key provider of the best equipment and offered the most likelihood of meeting our needs. Following a period of demonstrable and committed support over 18 months, we have found the company highly professional, flexible and rapid in decision making and action. As a result Penna has achieved its main priorities well within timeframe. Overall during the initial replacement phase we expect to save over 60% on our printing costs which will largely offset initial equipment leasing outgoings. Vision’s literature leads with the statement “understanding your business needs” and should you be considering copy/print reviews we would highly recommend them...”
no quibble exchange guarantee
peace of mind
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our promise to you
increased uptime
copy
remote print facility four - hour response
targeted first - time fix rate
commitment to service comprehensive stock
peace of mind Our no quibble exchange guarantee demonstrates the faith we have in our service and support. Should your equipment fail to operate to the manufacturers' specifications during the term of its contract we will replace the equipment with either the same or an equivalent model for the unexpired period. Wherever you are in the UK you can be assured that assistance is never more than four hours away and in specified areas we are able to offer a premier service response of just two hours. But of even greater importance is our impressive first-time fix rate made possible because every engineer carries a comprehensive car stock of genuine manufacturer parts. Combine these guarantees with our remote print facility that caters for your unexpected print overflows and you can be sure that Vision will never leave you unable to work. Our promise to you - peace of mind.
ecological solutions sustainability
recycling
emission reduction reduce the use of CFCs
ozone friendly elimination of hazardous substances
free collection bags
remanufacture of machines
clean air
green business solutions We deliver solutions designed to cut costs and administration whilst improving efficiency and reducing your business’ impact on the environment. Canon’s multifunctional printers can also scan, copy and fax and have a low power standby feature so you use fewer individual devices and reduce your energy consumption. eCopy and iSend distribution solutions send documents digitally which cuts down on postage and, by setting your printer to double-siding, toner and paper costs are reduced too. Cutting down on unnecessary wear and tear is the benefit of just one of the features of uniFLOW Output Manager which automatically directs print jobs to the most appropriate device. The end result, your organisation is recognised as being environmentally aware, you cut down on the amount of resources and energy you use and you improve efficiency and save money.
understanding your business needs
centre of excellence
multi-functional devices
ecopy
document management
smart colour
remote diagnostics
copy
service and support networking
scan
flexible finance
i send
dedicated print centre 01992 509555 | www.visionplc.co.uk