Important Remote Work Tools During A Pandemic
Remote Work Tools During a Pandemic
While everyone is hoping for the pandemic to end soon, no one can tell what will happen in the end. Businesses need to adapt to today’s situation and transition to remote working. Remote working isn’t a new concept, however, it can be a huge challenge to companies, big or small, that have not tried it.
In the perfect world, your IT department would have been prepared for this. But if you’re only beginning to develop a contingency plan, you need to do it as fast as possible.
The risk is too high to let your employees use their own devices, and you never know which ones do not have a reliable Internet connection, to begin with.
Here are Examples of Work from Home Support That Your Employees Will Need
Secure Internet Access
It will be a lot cheaper to have your employees use their own Internet connection at home, however, this isn’t always safe for your business. Find out which of your employees have reliable Internet service at home.
You may need to provide financial support or extend data plans to those with unstable online access. If your business holds virtual meetings regularly, you will need more bandwidth to support your daily operations.
See which employees need this and give them the support they need. While you’re at it, be sure to draft a remote work policy to keep everyone guided.
Quickstart Guides
Don’t let your employees spend too much time trying to figure out how to make their remote devices work. Prepare a quick start guide or manual with detailed information on how they can set things up or access the information they need.
You may want to consider assigning a support team to quickly answer questions from other employees.
Do not assume that all your employees will know how to work their way around a new tool or technology right away.
Remote Work Devices
Assess if your employees will need to be provided with a computer or tablet so they can work productively from home.
See what type of hardware your team members will need to perform their duties effectively. Invest as well in devices that will improve the work from home experience of everyone.
Look into webcams and headsets that you can purchase in bulk and distribute to your employees. When you’re video conferencing, you’ll want highquality tools for an efficient meeting.
Virtual Private Network
Now that you have secured a computer, laptop, or mobile device for your employees, you need to focus next on a safe network connection.
Your employees will be accessing business assets from anywhere so it’s wise to also invest in VPN solutions. Look for a reliable service provider as again, you don’t have the luxury to meet personally if you have concerns with the product.
Be sure your employees are doing their work using the VPN to keep your assets secure. Include it in your policy to have the VPN turned off when not in use.
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