Vol XII
Issue VIII
Pages 48
June 2015
Rs 60
E-MARKETING!
ENSURE WIDER REACH....
Also Featuring ....
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Enjoy Mauritius on a family fun adventure!
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Come and enjoy Mauritius and its unique experience of year round sunshine and a wide variety of activities for the whole family! Mauritius is the ideal destination for your stress-free holidays! We welcome you and your family to explore the diverse activities we offer, be it land or sea based. Come and discover our rich history through our sites and museums, our rich fauna and flora thriving in our nature parks and marine sites and indulge in our cultural heritage. All activities will be available at reduced rates of up to 30 % between the 07th May to the 15th August 2015.
To know more visit:
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www.familyfunadventure.mu
MTPA India | Phone: +91 11 26236525 | Email: mauritius@omtourism.com Website: www.tourism-mauritius.mu
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PRIYAMVADHA BALARAM priyamvadha@voyagersworld.in
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Managing Editor
Associate Editor
Assistant Editor
Rohit Hangal rohit@voyagersworld.in
Priyamvadha Balaram priyamvadha@voyagersworld.in
Irene Susan Eapen irene@voyagersworld.in
Chief Designer
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Shyam Vishnot shyam@voyagersworld.in
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Industry Buzz
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Cover story Online marketing trends in destination promotions
Operations Executive Selvarajramaswamy operations@voyagersworld.in
Incredible India
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Promoting Patnitop in Jammu and PATA Travel Mart in Karnataka
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Destination
Hospitality Boutique hospitailty trends in India
Top Appointments
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A new collection of suggested itineraries for the independent traveller to experience the most panoramic rail routes around the country. The entire tour can be travelled with a single all-in-one ticket – the Swiss Travel Pass. For short stays, we recommend the 4-day Swiss Travel Pass; for long stays the 8-day Swiss Travel Pass. 8 day suggested itinerary – Grand Train Tour in 8 days 1st day: Zurich–Schaffhausen–St. Gallen 2nd day: St. Gallen–Rapperswil–Lucerne 3rd day: Lucerne–Interlaken–Montreux 4th day: Montreux–Martigny–Zermatt 5th day: Zermatt–Chur–St-Moritz 6th day: St. Moritz–Lugano 7th day: Lugano–Lucerne 8th day: Lucerne–Zurich Log on to https://agents.raileurope.co.in for more information and booking the Eurail Passes or Contact your Rail Europe GSA : Ottila International, TUI, Amigo Travels, Travel Tours, Swisstours, Thomas Cook, Kuoni / SOTC, Cox & Kings (I) Ltd, Make My Trip, Kesari Tours
Industry Buzz
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Global Destinations to represent two Seychelles hotels in India IndiGo introduces 6E Pass
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IRCTC partners with radio taxis
Tourism Toronto offers incentives for corporate group travel
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T IITTM to offer MBA Tourism through IGNTU
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Pep up your French holiday at Park Asterix
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AI to fly Delhi - Colombo direct daily from 15 June
UIA places Brussels at No.2 for meetings
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Heritage Tourism
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HERITAGE TOURISM IN INDIA: MORE TO IT THAN MEETS THE EYE
With a rich history and a treasure trove of architecture passed down the ages, heritage tourism has not been completely harnessed to realise its full potential. PRIYAMVADHA BALARAM
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FLHW\ PXVLFDO ZDONV LQ 0\ODSRUH (GZDUG (OOLRWV 5RDG HWF Apart from these organised walks, you FDQ FDVXDOO\ VWUROO DORQJ WKH FLW\¡V LFRQLF buildings to get a feel of the bygone BritLVK HUD 7KH 7KHRVRSKLFDO 6RFLHW\ RI ,QGLD LQ $GD\DU KDV D ORYHO\ JDUGHQ VSDFH for an amazing nature walk with stunning winged visitors among other animals for a short photography break. ,W LV LPSRUWDQW WR UHFRJQLVH DQG WUHDVure our heritage assets and ensure long-term preservation for the sake of a EDODQFHG VXVWDLQDEOH GHYHORSPHQW RI WRXULVP :LWK WKH JRYHUQPHQW XQGHUWDNLQJ D VOHZ RI SURMHFWV DFURVV WKH FRXQWU\ WR HQKDQFH RXU KHULWDJH SODFHV WUDYHO DJHQWV VKRXOG GHĂ&#x20AC;QLWHO\ FRQVLGHU FUDIW WKHVH DFWLYLWLHV LQ LQWHUHVWLQJ LWLQHUDULHV WR HQFRXUDJH WKHLU FXVWRPHUV WR WDNH LW up during their travel. The more important step, however, lies in marketing these tours through various FKDQQHOV WR LQYROYH WKH ORFDOV DV ZHOO DV the travellers in heritage tourism and WKHUH DUH PDQ\ FRVW HIIHFWLYH ZD\V WR promote it through trade shows, exhibiWLRQV H PDUNHWLQJ VRFLDO PHGLD HWF Developing this segment will go a long ZD\ LQ WKH LQGXVWU\¡V FRQWULEXWLRQ WR WKH FRXQWU\¡V *'3 ZKLOH PHHWLQJ WKH VDFUHG REMHFWLYH RI SUHVHUYLQJ KHULWDJH IRU WKH future generations.
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India Outbound
10>>
CLIFFS OF MOHER VISITOR EXPERIENCE TO GROW BY 10% VISITORS IN 2015 Katherine Webster, Director, Cliffs of Moher Visitor Experience says the Cliffs of Moher Visitor Experience witnessed a growth of over 20% so far from the Indian market in 2015. IRENE SUSAN EAPEN &OLIIV RI 0RKHU DQG ZH H[SHFW WR JURZ E\ RYHU LQ
Growth in terms of tourists :H KDYH ZLWQHVVHG JURZWK LQ YLVLWRU QXPbers to the Cliffs of Moher Visitor ExperiHQFH IRU WKH SDVW IRXU \HDUV DQG ZH H[SHFW ZLOO EH D JURZWK \HDU ,Q ZH ZHOFRPHG RYHU PLOOLRQ YLVLWRUV WR WKH
Activities 2XU IRFXV DW WKH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH LV RQ VXVWDLQDEOH WRXULVP DQG ensuring that one million visitors have a ZRUOG FODVV H[SHULHQFH ZKHQ WKH\ YLVLW 7KH &OLIIV FDQ EH EXV\ GXULQJ SHDN WLPHV DQG ZH HQFRXUDJH YLVLWRUV WR YLVLW RXWVLGH of the busy summer months as we are open 362 days a year.
Cliffs of Moher, Co.Clare, Ireland
Indian Market :H KDYH VHHQ VXEVWDQWLDO JURZWK LQ RXU visitor numbers from India in the past Ă&#x20AC;YH \HDUV ,Q ZH VDZ RYHU ,Qdian visitors and in 2015 so far we have VHHQ JURZWK RI RYHU LQ WKLV PDUNHW
Marketing Plans 7KH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH ZRUNV FORVHO\ ZLWK 7RXULVP ,UHODQG WKH DJHQF\ WKDW PDUNHWV WKH LVODQG RI ,UHland overseas. The Cliffs of Moher is the VHFRQG PRVW YLVLWHG DWWUDFWLRQ LQ ,UHODQG ZKLFK PRVW RI WKH SHRSOH YLVLW LQ ,UHODQG The Tourism Ireland also works in India on SURPRWLRQDO DFWLYLW\ :H ZRUN FORVHO\ ZLWK RWKHU JURXSV HVSHFLDOO\ WKH %XUUHQ &OLIIV RI 0RKHU *HRSDUN ZKLFK LV UHFRJQL]HG E\ 81(6&2 DQG RI ZKLFK WKH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH DUH D PHPEHU
OMAN SETS AMBITIOUS TARGETS ON INDIAâ&#x20AC;&#x2122;S WEDDING MARKET
Leading DMCs and hotels from Oman met the travel trade fraternity across key Indian cities last month to showcase the beauty of the Sultanate, ranging from wedding, nature, adventure to MICE and films. PRIYAMVADHA BALARAM
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he Ministry of Tourism, Sultanate of 2PDQ RUJDQLVHG D IRXU FLW\ URDGshow last week in Chennai, Bangalore, New Delhi and Mumbai, with a view to LQFUHDVH WKH IRRWIDOOV IURP ,QGLD 2IĂ&#x20AC;FLDOV IURP WKH 0LQLVWU\ RI 7RXULVP Oman along with representative partQHUV IURP WKH WRXULVP LQGXVWU\ LQFOXGLQJ $O %XVWDQ 3DODFH ² $ 5LW] &DUOWRQ +RWHO Al Nahda Resort & Spa, Atana Hotels, 0LOOHQQLXP 5HVRUW 6KDQJUL /D¡V %DUU $O Jissah Resort & Spa, Six Senses Zighy Bay, Bahwan Tours, Tour Oman, Zahara Tours and Oman Air were present at the roadshow. For the B2B session, Oman 7RXULVP LQYLWHG WUDYHO DJHQWV IRU SUHĂ&#x20AC;[HG meetings with the delegates from Oman. Following the B2B sessions, an evening RI QHWZRUNLQJ ZLWK FRFNWDLOV DQG GLQQHU was also organized. 6DOLP $O 0DPDUL 'LUHFWRU *HQHUDO RI
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Tourism Promotion, Ministry of Tourism 6XOWDQDWH RI 2PDQ VDLG ´2PDQ DQG ,QGLD VKDUH D ORW RI FXOWXUDO KLVWRULFDO DQG WUDGLWLRQDO DIĂ&#x20AC;QLW\ 7KH WZR QDWLRQV DOVR VKDUH YHU\ FRUGLDO SROLWLFDO DQG VRFLR HFRQRPLF UHODWLRQV ,QGLD UHSUHVHQWV an important and vast market for Oman EHFDXVH RI WKH KLJK SHUFHQWDJH RI LWV UHVLGHQWV ZLOOLQJ WR WUDYHO DQG H[SHULHQFH QHZ GHVWLQDWLRQV DFURVV WKH ZRUOG :H KDYH RYHU WKH \HDUV LQFUHDVHG RXU RSHUDWLRQV DQG HQWHUHG GLIIHUHQW FLWLHV LQ ,QGLD promoting Oman. Tourism is a developLQJ VHFWRU LQ 2PDQ DQG WKH WRXULVP LQIUDVWUXFWXUH LV H[SDQGLQJ WUHPHQGRXVO\ EXW DW D UHVSRQVLEOH SDFH ZLWKRXW FRPSURPLVLQJ RQ RXU FXOWXUH KHULWDJH DQG nature. â&#x20AC;? Lubaina Sheerazi, India Representative, Ministry of Tourism - Sultanate of Oman, VDLG ´%HLQJ D VKRUW KDXO GHVWLQDWLRQ LW KDV D GLYHUVH ODQGVFDSH DQG D ORW RI
DFWLYLWLHV WR RIIHU WR WKH œHYROYHG¡ ,QGLDQ traveller. From luxurious resorts and FDPSVLWHV WR H[RWLF VFXED GLYLQJ VSRWV WR GUDPDWLF PRXQWDLQ GULYHV 2PDQ KDV something to offer to anyone who has a quest for adventure and thirst for a GLVWLQFWLYH FXOWXUDO H[SHULHQFH ,W LV WKH EHVW NHSW VHFUHW RI $UDELD DQG UHODWLYHO\ unexplored and we want more Indians to GLVFRYHU WKLV DOOXULQJ GHVWLQDWLRQ ¾
2YHU WKH ODVW \HDU 2PDQ 7RXULVP LV DFtively promoting the destination not only IRU OHLVXUH SXUSRVHV EXW DOVR IRU Ă&#x20AC;OP shoots and as a wedding destination for Indians. Oman witnessed three big fat Indian weddings in the last six months. 7KH 6XOWDQDWH ZLWQHVVHG JURZWK LQ ,QGLDQ DUULYDOV RYHU WKH ODVW Ă&#x20AC;YH \HDUV DQG UHFHLYHG ,QGLDQV LQ DFFRUGLQJ WR WKH 0LQLVWU\ RI 7RXULVP
India Outbound
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DOOLIN TOURISM SEES AN OPTIMISTIC GROWTH FOR 2015
Anthony Moloney, Vice Chairman, Doolin Tourism says Doolin is a unique destination for all tourists especially with its traditional Irish music and local people. The growth in tourists to Doolin Tourism is expected to be a positive trend for 2015.
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:H KDYH VHHQ DQ LQFUHDVH RI ,QGLDQ WRXUists in small numbers to Doolin, 5 or 10 years ago an Indian tourist was very UDUH ZKHUHDV QRZDGD\V \RX ZRXOG FRPH DFURVV DQ ,QGLDQ WRXULVW HYHU\ ZHHN DQG during the summer months.
Indian tourists to Doolin Doolin is a unique village nestled in between the Cliffs of Moher, the Burren and the Aran Islands and the home of WUDGLWLRQDO ,ULVK PXVLF ZKHUH WKH WXQHV SOD\HG E\ ORFDOV LV SDVVHG IURP SDUHQW WR FKLOG DQG LW LV FRPPRQ WR VHH JHQHUDtions of a family playing the same tune together any night of the week. Doolin is D VSHFLDO SODFH ZLWK WKH ORFDO SHRSOH DQG WKH IDFW WKDW LW LV D VPDOO FRDVWDO YLOODJH RQ WKH ZHVW FRDVW RI ,UHODQG IXOO RI VPDOO family operated tourism businesses are VXUURXQGHG E\ ZRUOG FODVV VFHQHU\ DWWUDFWLRQV DQG DFWLYLWLHV
Expected Growth 7KH JURZWK LQ WRXULVWV LV H[SHFWHG WR VKRZ D SRVLWLYH WUHQG IRU VLQFH WKH JURZWK KDV EHHQ FRQVLVWHQW ZLWK WKH ODVW QXPEHU RI \HDUV DQG ZH DUH H[SHFWLQJ DQ DSSUR[LPDWH JURZWK RI RQ WKLV ZRXOG be in keeping with a strong growth last \HDU DQG WKH ODXQFK RI WKH :LOG $WODQWLF :D\ D VWURQJ 86 GROODU DQG FKHDS IXHO SULFHV ZKLFK KDYH KHOSHG ZLWK WUDYHO FRVWV
HQGDU RI HYHQWV VKRZFDVLQJ ZKDW LV RQ ZKHUH DQG ZKHQ 7KH OLYH ,ULVK 0XVLF ZKLFK LV SOD\HG GD\V RI WKH \HDU LQ WKH ORFDO 'RROLQ 3XEV :H KDYH LQFUHDVHG RXU SUHVHQFH RQ VRFLDO PHGLD HVSHFLDOO\ )DFHERRN DQG 7ZLWWHU E\ LPSURYLQJ RXU FRPPXQLFDWLRQ ZLWK SRWHQWLDO DQG H[LVWLQJ FXVWRPHUV :H DUH VWUHQJWKHQLQJ the quality of the Doolin Brand working FORVHO\ ZLWK HDFK IDPLO\ EXVLQHVV LQ WKH DUHD WR GHYHORS D FRKHVLYH DSSURDFK WR LPSURYH FXVWRPHU H[SHULHQFHV DQG HVWDEOLVK PXOWLSOH GD\ LWLQHUDULHV ZKLFK DUH IRFXVHG RQ YDULRXV LQWHUHVWV WR DVsist future guests to plan their stay and to maximize the enjoyment of their time spent in Doolin.
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For example a 3 day visit to Doolin is IRFXVHG DURXQG WKH ZRQGHUIXO KHULWDJH VLWHV RI FDVWOHV PHJDOLWKLF WRPEV IRUW and walking trails in the area along with a day trip to the Aran Islands, walking the &OLIIV RI 0RKHU &RDVWDO :DON DQG H[SORULQJ 'RROLQ FDYH 7KH WRXU LV DOVR IRFXVHG RQ JHWWLQJ DFWLYH ZLWK 6HD ND\DNLQJ DORQJ WKH FRDVW IROORZHG E\ D PRXQWDLQ ELNH along the green roads in the Burren, JR FDYLQJ DQG VXUÃ&#x20AC;QJ IROORZHG E\ D IXQ
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Cover Story
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E-MARKETING! ENSURE WIDER REACH... Does your destination marketing plan give enough weight to e-marketing? It is time to expand your strategy and budget for effective online marketing campaigns for your destination. VW BUREAU
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DFWLYLWLHV 'XEDL 7RXULVP ODXQFKHG WKH #MyDubai initiative last year by His Highness Sheikh Hamdan bin Mohammed $O 0DNWRXPWR FUHDWH WKH ZRUOG¡V Ă&#x20AC;UVW DXWRELRJUDSK\ RI D FLW\ (YHU\ GD\ D VHOHFWLRQ RI LPDJHV KDVKWDJJHG 0\'XEDL RQ ,QVWDJUDP ZHUH FKRVHQ WR UHSUHVHQW life in Dubai as residents and visitors H[SHULHQFH LW ZKLFK FDQ EH YLHZHG RQ #0\'XEDL 7KH LQWHQWLRQ LV WR FHOHEUDWH WKH HYHU\GD\ OLYHV RI WKH SHRSOH DQG FRPPXQLWLHV RI WKH (PLUDWH DQG VKRZ WKH FLW\ that is beneath the landmarks, headlines DQG VXSHUODWLYHV ,W DOVR UDQ DQ H[FOXVLYH KRWHO FRPSHWLWLRQ ODVW \HDU LQYLWLQJ HPSOR\HHV RI HDFK SDUWLFLSDWLQJ KRWHO WR SRVW LPDJHV RU YLGHRV WKDW EHVW GHĂ&#x20AC;QHG WKHLU 0\'XEDL H[SHULHQFH ZLWK RQH ZLQQHU VHOHFWHG IURP HDFK KRWHO /DVW \HDU 9LVLW )ORULGD KDG ODXQFKHG WKH Âś6XQVKLQH &RQWHVW¡ LQ ,QGLD ZKHUHLQ the tourism board invited entries from agents and operators to like the Visit )ORULGD ,QGLD )DFHERRN SDJH FRPSOHWH WKHLU VSHFLDOLVW SURJUDPPH ZLWKLQ WKH FRQWHVW SHULRG DQG GHVLJQ D GD\ LWLQerary in Florida on a PPT. The winners were given a trip to Florida. Oman Tourism was also not far behind in starting the Instagram handle last year and plunging into the online advertising DQG PDUNHWLQJ VSDFH ,W UDQ D IHZ FDPpaigns targeting internet users and one
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TRAVLO.COM PLANS TO FACILITATE 1000 TRIPS THROUGH LOCALS IRENE SUSAN EAPEN
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JAMMU DOT STEPS UP INITIATIVES TO PROMOTE PATNITOP CIRCUIT
With a 100 lakh footfalls recorded at Vaishno Devi annually, a strategy is being developed to bring the focus on the nearby Patnitop to draw more tourists to Jammu, says R.K. Varma, the Director of Tourism â&#x20AC;&#x201C; Jammu, Government of Jammu & Kashmir. PRIYAMVADHA BALARAM
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ammu is primarily a pilgrimage destination and home to the holy shrine RI 0DWD 9DLVKQR 'HYL ZKLFK UHFHLYHV DQ average of 100 lakh footfalls per year. So, the Department of Tourism, Jammu is targeting tourists visiting the shrine WR EULQJ WKHP WR 3DWQLWRS DV ZHOO 6LQFH
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unique leisure destination in Jammu and .DVKPLU EXW WKHUH DUH DOVR SODFHV OLNH Sanasar, Mantalai, Sudhmahadev, Bhaderwah, Seoj, Jai and Kishtwar. Although WKHUH DUH D ORW RI FRWWDJHV LQ WKH SULYDWH VHFWRU ZH ZDQW WR DGG LQIUDVWUXFWXUH LQ WKH FRPLQJ GD\V WR PDNH WKH GHVWLQDWLRQ JOREDOO\ FRPSHWHQW Âľ VD\V 5 . 9DUPD 7KHUH DUH VRPH ELJ SURMHFWV XQGHUZD\ WKDW DUH H[SHFWHG WR WDNH WKUHH WR IRXU \HDUV WR EH FRPSOHWHG 2QH RI WKHP LV LQ Mantalai where the department is planning to develop an international yoga FHQWUH
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
Attractions near Patnitop Sanasar is a must-visit leisure tourism GHVWLQDWLRQ QHDU 3DWQLWRS ZKLFK DOVR ERDVWV RI DGYHQWXUH DFWLYLWLHV OLNH SDUDJOLGLQJ DQG VQRZ VNLLQJ $QRWKHU SODFH WR VHH KHUH LV WKH %KDGHUZD 9DOOH\ ZKLFK ERDVWV RI OXVK PHDGRZV ´1RUPDOO\ 3DWQLWRS LV NQRZQ DV D VXPPHU SODFH EXW now, the tourism board hopes to promote LW DV D \HDU URXQG GHVWLQDWLRQ E\ FUHDWLQJ YDULRXV WRXULVW IDFLOLWLHV DPXVHPHQW SDUNV FRQYHQWLRQ FHQWUHV DQG PRUH DFFRPPRGDWLRQ IDFLOLWLHV ¾ WKH 'LUHFWRU said while adding that the board would SXEOLFL]H WKHVH GHVWLQDWLRQV LQ WKH FRPing days. -DPPX DOVR KDV PDQ\ SODFHV RI LQWHUHVW in heritage and border tourism that will EH VKRZFDVHG LQ D ELJ ZD\ 7KH WRXULVP ERDUG KDV ODXQFKHG D UDGLR FDPSDLJQ through Prasar Bharati, 92.7 FM and othHU ORFDO UDGLR VWDWLRQV WR FUHDWH DZDUHness among listeners about Patnitop, EHVLGHV SDUWLFLSDWLQJ LQ WUDYHO PDUWV RUJDQLVHG LQ WKH NH\ PHWURV RI WKH FRXQWU\ 7KRVH YLVLWLQJ 0DWD 9DLVKQR 'HYL FDQ SODQ D WULS WR 3DWQLWRS DIWHU œGDUVKDQ¡ DW the temple. The road trip from Jammu is DERXW NP $OWHUQDWHO\ RQH FDQ WDNH D train to Udhampur and then a 65km road WULS WR 3DWQLWRS 7KH\ FDQ WKHQ VSHQG D few days to visit Sanasar and Mantalai. ´-DPPX KDV VR PDQ\ SODFHV WR GLVFRY-
er in itself like the Bagh e Bahu, Bawe :DOL 0DDWD 'RJUD $UW *DOOHU\ 0XEDUDN 0DQGL 3DODFH WKH ROG 6HFUHWDULDW JROI FRXUVH HWF 2QH ZHHN FDQ EH FRPIRUWDbly spent in Jammu. Jammu and Kashmir LV NQRZQ IRU LWV KRVSLWDOLW\ DQG WKH SODFHV LQ 3DWQLWRS KDYH QR PDWFK LQ WKH ZRUOG Âľ Target markets Even though Patnitop is popular in North ,QGLD -DPPX 7RXULVP SODQV WR HQKDQFH LWV SRSXODULW\ E\ UROOLQJ RXW D VHULHV RI DFWLYLWLHV WKH Ă&#x20AC;UVW EHLQJ URDGVKRZV LQ 3XQjab. Leading tour operators and hoteliers RI -DPPX ZLOO PHHW WKHLU FRXQWHUSDUWV in Chandigarh, Jalandhar, Ludhiana and Amritsar as part of the roadshows. Presently, the department is aiming at the doPHVWLF WRXULVWV FRQVLGHULQJ ,QGLD¡V SRSXODWLRQ DQG WKH DYDLODEOH LQIUDVWUXFWXUH 7KH PDLQ VRXUFH PDUNHWV DUH 3XQMDE Gujarat, Mumbai, Pune and Chennai. Destination Image 6WDWLQJ WKH LPSRUWDQFH RI SXEOLF SHUFHSWLRQ RI D SODFH 5 . 9DUPD DGPLWWHG WKDW ODVW \HDU¡V Ă RRGV KDG GDPDJHG VRPH LQIUDVWUXFWXUH EXW LW GLG QRW FRPSOHWHO\ DIIHFW WKH ZKROH QHWZRUN 7KHUH ZDV D GLS LQ IRRWIDOOV GXH WR Ă RRGV DQG D FRXSOH RI RGG LQFLGHQWV DW WKH ERUGHU ´,Q Jammu, fortunately, there was no damage and we tried to dispel the negative SHUFHSWLRQ DERXW WKH VLWXDWLRQ WKURXJK PHGLD LQWHUDFWLRQV DQG URDGVKRZV Âľ The road ahead 5HYHDOLQJ SODQV WR FUHDWH LQIUDVWUXFWXUH for the MICE segment over the next few \HDUV WKH 'LUHFWRU VD\V WKDW -DPPX KDV $ % DQG & FDWHJRULHV RI KRWHOV DQG WKH HQWLUH -DPPX SURYLQFH KDV beds. In Patnitop alone, there are 2700 beds in both government and private VHFWRUV $QG DV WKH ORFDO HFRQRP\ DQG VXUYLYDO RI SHRSOH FDQQRW EH WKRXJKW RI in isolation of tourism, efforts to promote tourism, ground handlers, hotels and resWDXUDQWV ZLOO EH GLUHFWO\ OLQNHG WR EHQHĂ&#x20AC;W WKH ORFDO SRSXODWLRQ DV ZHOO DV WKH WUDYHO WUDGH IUDWHUQLW\ KH FRQFOXGHG
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JAMMU BRINGS PATNITOP TO PUNJAB
The Department of Tourism, Jammu embarked upon a series of roadshows across Punjab in June beginning in Chandigarh, followed by Ludhiana, Jalandhar and Amritsar to promote Patnitop. VW BUREAU
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he Department of Tourism, Jammu, held an impressive roadshow in Chandigarh RQ -XQH WR SURPRWH WKH 3DWQLWLRS &LUFXLW RI -DPPX DQG .DVKPLU DV DQ LQGHSHQGHQW WRXULVW GHVWLQDWLRQ ZKLOH LQWHUDFWLQJ ZLWK WKH PHGLD IUDWHUQLW\
7KH 'LUHFWRU RI 7RXULVP -DPPX 5 . 9DUPD GLVFORVHG WKDW DV DQ LQLWLDWLYH RI WKH *RYernment of Jammu and Kashmir a series of roadshows are being organised in the maMRU FLWLHV RI 3XQMDE LQFOXGLQJ &KDQGLJDUK /XGKLDQD -DODQGKDU DQG $PULWVDU EHFDXVH RI LWV FORVH SUR[LPLW\ DQG FXOWXUDO VLPLODULW\ ZLWK -DPPX DQG .DVKPLU WR VKRZFDVH WKH WUXH SRWHQWLDO RI -DPPX UHJLRQ LQ OHLVXUH DGYHQWXUH DQG HFR WRXULVP E\ PDNLQJ WKH JHQHUDO SXEOLF RI WKH QHLJKERXULQJ VWDWH DQG WKH WUDYHO WUDGH IUDWHUQLW\ DZDUH DERXW WKH HQGRZPHQW RI WKH UHJLRQ ZLWK SDUWLFXODUO\ ERXQW\ RI QDWXUH LQ 3DWQLWRS &LUFXLW ZKLFK LQFOXGHV SLFWXUHVTXH SODFHV RI 6DQDVDU 0DQWDODL 6XGKPDKDGHY %KDGHUZDK Seoj, Jai and Kishtwar. In this series the next roadshows will be held at Ludhiana on 19 June, in Jalandhar on 20 June and Amritsar on 27 June. The roadshows are further aimed at promoting Jammu as an leisure, adventure and
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MADHYA PRADESH TOURISM BECKONS BANGALORE TRAVELLERS
The stateâ&#x20AC;&#x2122;s Department of Tourism offers 40% off on its accommodation facilities for travellers from Bangalore until September 2015, while revealing possibilities of direct air connectivity in the near future. PRIYAMVADHA BALARAM
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he Department of Tourism, Government of Madhya Pradesh, organised a get-together for the travel trade and media in Bangalore on 3 June to showFDVH WKH HVVHQFH RI WKH VWDWH ZKHUHLQ $VKZDQL /RKDQL 0DQDJLQJ 'LUHFWRU Commissioner Tourism, Government of Madhya Pradesh, spoke on the various initiatives undertaken by the department WR FUHDWH PRUH DZDUHQHVV DERXW WKH VWDWH¡V WRXULVP LQYHVWPHQW SODQV DQG QHZ SODFHV WKDW KDYH EHHQ GLVFRYHUHG +H VWUHVVHG XSRQ D SURDFWLYH JRYHUQPHQW HDVH RI DFFHVV PRGHUDWH FOLPDWH DQG diversity in offerings as the plus points of WKH VWDWH ´3HRSOH QHHG QRW JR WRR IDU LQ VHDUFK RI D WRXULVW GHVWLQDWLRQ 7KH\ FDQ FRPH WR 03 WR VHH WKH ULFKQHVV LQ RXU state. MP Tourism has established 70 hoWHOV UHVWDXUDQWV PDUNHWLQJ RIĂ&#x20AC;FHV DQG VL[ UHJLRQDO RIĂ&#x20AC;FHV DQG WKHUH DUH PRUH LQ WKH SLSHOLQH Âľ /D\LQJ FODLP WR WKH ZRUOG¡V Ă&#x20AC;UVW EURDG JDXJH UDLO FRDFK UHVWDXUDQW WKH Bhopal Express, Ashwani informed that
similar restaurants will be opened soon in Gwalior, Indore and Jabalpur. MP also beFDPH WKH Ă&#x20AC;UVW VWDWH LQ WKH FRXQWU\ WR KDYH LQWURGXFHG &DUDYDQ 7RXULVP UHFHQWO\ EHVLGHV KDYLQJ VWDUWHG ÂśGHVLJQHU¡ VLJKWVHHing buses in Bhopal and Gwalior. As a value-addition for the people of BanJDORUH 03 7RXULVP KDV DQQRXQFHG RII RQ DOO LWV SURSHUWLHV H[FHSW WKH RQH LQ 3DQFKPDUKL IRU %DQJDORUHDQV YLVLWing the state, valid until 30 September, 2015. MP Tourism has been holding WDONV ZLWK DLUOLQHV IRU GLUHFW VHUYLFHV ´:H DUH KROGLQJ WDONV ZLWK -HW $LUZD\V DQG $LU$VLD ,QGLD WR ERRVW FRQQHFWLYLW\ IURP /XFNQRZ DQG +\GHUDEDG :H DUH H[SHFWLQJ D GLUHFW Ă LJKW IURP %DQJDORUH to Bhopal in a few months time,â&#x20AC;? he said. ´$UUDQJHPHQWV DUH DOVR XQGHUZD\ WR FHOHEUDWH Âś6LPKDVWK¡ RU WKH Âś.XPEK 0HOD¡ RI 8MMDLQ ZKLFK WDNHV SODFH HYHU\ \HDUV 2WKHU VSHFLDO LQLWLDWLYHV LQFOXGH ZLHOGLQJ the spotlight on hidden tourist destina-
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INVESTMENT MOUS TO BE SIGNED DURING PATA TRAVEL MART 2015
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n Advisory Committee at the national level has been constituted under the chairmanship of Secretary (Tourism), Govt. of India to coordinate logistic arrangements for the Pacific Asia Travel Associa-
tion (PATA) Travel Mart that is scheduled to be held in September this year in Bangalore. PRIYAMVADHA BALARAM
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QFUHDVHG LQYHVWPHQW RSSRUWXQLWLHV FRUSRUDWH SURMHFWV LQIUDVWUXFWXUH GHYHORSPHQW DQG &65 DFWLYLWLHV ZHUH VRPH RI WKH NH\ SRLQWV DQQRXQFHG DW WKH SUHVV FRQIHUHQFH KHOG RQ 0D\ LQ %DQJDORUH DKHDG RI WKH 3DFLĂ&#x20AC;F $VLD 7UDYHO $VVRFLDWLRQ 3$7$ 7UDYHO 0DUW WKDW LV VFKHGXOHG to be held from 6 - 8 September in KarnaWDND¡V FDSLWDO WKLV \HDU 7KH 0LQLVWHU IRU +LJKHU (GXFDWLRQ Tourism, Government of Karnataka, RV Deshpande, along with the Mario Hardy, the CEO & APAC Chief, PATA, jointly addressed the press meet at Hotel Lalit $VKRN ZKLFK ZDV DOVR DWWHQGHG E\ Pradeep Singh Kharola, IAS, Addl. Chief 6HF\ 7RXULVP * 6DWK\DYDWL 'LUHFWRU RI Tourism, Govt. of Karnataka, MeenakVKL 0HKWD 8QLRQ 7RXULVP 2IĂ&#x20AC;FHU -XQJOH Lodges & Resorts Chairman Asagodu Jayasimha and KSTDC Chairman Hussain SA. +RVWLQJ WKH Âś3$7$ 7UDYHO 0DUW¡ LQ %HQJDOXUX LV RQH RI *RYW RI .DUQDWDND¡V HIIRUWV WR EULQJ WKH DWWUDFWLRQV RI Âś.DUQDWDND¡ LQWR D JOREDO OLPHOLJKW .DUQDWDND ZLOO VKRZFDVH LWV JORULRXV UDQJH RI WRXULVP DWWUDFWLRQV VXFK DV WKH 81(6&2 :RUOG +HULWDJH 6LWHV $UFKLWHFWXUDO PDUYHOV DQG PRQXPHQWV FXOWXUDO pursuits of the state and other tourism
Voyagerâ&#x20AC;&#x2122;s World > June 2015
SURGXFWV WR D JOREDO DXGLHQFH Addressing the media, RV Deshpande, VDLG ´,W LV D JUHDW RSSRUWXQLW\ IRU .DUnataka to host PATA 2015 event in BenJDOXUX 6LOLFRQ 9DOOH\ RI ,QGLD , DP VXUH every delegate would enjoy their stay in Bengaluru and will have an opportunity to visit wonderful tourist spots in KarQDWDND 7KH 6WDWH KDV VR PXFK WR RIIHU EH LW KHULWDJH ZLOG OLIH EHDFKHV KLOO VWDtions and temples. I am sure this event will bring Bangalore on the global map of travel and tour industry. I take this opSRUWXQLW\ WR ZHOFRPH DOO WKH GHOHJDWHV WR WKLV EHDXWLIXO JDUGHQ FLW\ Âľ ´7KHUH ZLOO EH D 3$7$ %RDUG PHHWLQJ IURP 4 - 6 September, followed by the travel mart from 6 - 8. As far as tourism is FRQFHUQHG WKLV LV WKH Ă&#x20AC;UVW LQWHUQDWLRQDO event happening in Karnataka, in Bangalore. There will also be an Investment Forum that will be held alongside the travel mart. )ROORZLQJ WKH SUHVV FRQIHUHQFH KHOG LQ New Delhi on 19 May, the Ministry of Tourism, Govt. of India, has assured us IXOO VXSSRUW DQG FRRSHUDWLRQ Âľ WKH 0LQLVWHU DGGHG ZKLOH FRPPHQWLQJ WKDW WKH ( YLVD VFKHPH WKDW KDV EHHQ RSHQHG XS WR QDWLRQV DQG DOVR DQQRXQFHG IRU &KL-
QHVH QDWLRQDOV ZDV H[SHFWHG WR ERRVW WRXULVW Ă RZ LQWR WKH FRXQWU\ He also mentioned that the Department of Tourism was making efforts to get FOHDUDQFH IRU LPSURYLQJ EHDFKHV LQ .DUQDWDND DQG SUHVHUYLQJ WKH HFRORJ\ while developing tourism in the 319 destinations that the state boasts of. ([FLWHG WR VKRZFDVH WKH FLW\ WKURXJK WKH WUDYHO PDUW 0DULR +DUG\ VDLG ´, DP SHUsonally looking forward to the promotion RI QHZ H[SHULHQFHV DQG GHVWLQDWLRQV LQ WKH VWDWH WR D JOREDO DXGLHQFH 3$7$ 7UDYHO 0DUW H[SHFWV PRUH WKDQ GHOHJDWHV IURP RYHU FRXQWULHV 3$7$ KDV RQH RI WKH PRVW FRPSHWLWLYH UHJLVWUDWLRQ IHHV DV FRPSDUHG WR RWKHU JOREDO HYHQWV DQG ZH DOVR RIIHU GLVFRXQW IRU ORFDO VHOOHU 7KURXJK RXU HYHQWV VHOOHUV FDQ HQMR\ JOREDO H[SRVXUH DQG VHH business opportunities with like-minded professionals.â&#x20AC;? In view of the Investment Forum that will be held alongside the travel mart, Deshpande stated that few MoUs would be signed during the PATA Travel Mart for allowing investments. ´'LVFRXQWHG 3URĂ&#x20AC;WDELOLW\ ,QGLFHV '3,V ZLOO EH PDGH WKURXJK FRQVXOWDQWV DQG will be made ipen for bids at the earliest,â&#x20AC;? he said. 7KH SUHVHQW WRXULVP SROLF\ DOORZV LQFHQ-
WLYHV DQG FRQFHVVLRQV DFURVV WRXULVP SURMHFWV 7KHUH ZDV DOVR D PHHWLQJ KHOG ZLWK WKH +RPH 0LQLVWU\ UHFHQWO\ WR EULQJ LQ Âś7RXULVW 0LWUD¡ RU SHUVRQQHO ZKR KDYH DOO WKH SRZHUV RI D FRQVWDEOH ZKLOH ZHOFRPLQJ WRXULVWV ZLWK ZDUPWK DQG VHFXULW\ GHVWLQDWLRQV LQ WKH VWDWH KDYH EHHQ LGHQWLĂ&#x20AC;HG IRU FRUSRUDWH VRFLDO UHVSRQVLELOLW\ DFWLYLWLHV The Ministry of Tourism, Government of India, is extending the following support to the state government of Karnataka for the PATA Travel Mart 2015a. Hosting of the inaugural dinner on 6 September b. Provide international air passages for important buyer delegates from overseas F 8QGHUWDNH EUDQGLQJ DW WKH 0DUW YHQXH G 3URYLGH VSDFH WR WKH 1RUWK (DVWHUQ states and the state of Jammu & KashPLU IRU SDUWLFLSDWLRQ LQ WKH HYHQW An Advisory Committee at the national OHYHO KDV EHHQ FRQVWLWXWHG XQGHU WKH FKDLUPDQVKLS RI 6HFUHWDU\ 7RXULVP *RYW RI ,QGLD WR FRRUGLQDWH ORJLVWLF DUrangements for the mart. Members in WKH &RPPLWWHH LQFOXGH UHSUHVHQWDWLYHV from the Ministries of Civil Aviation, CulWXUH 6KLSSLQJ &RPPHUFH DV ZHOO DV UHSUHVHQWDWLYHV IURP WUDGH DVVRFLDWLRQV DV )$,7+ ,$72 )+5$, +$, DQG :77&
Incredible India
17>>
GOVT, PRIVATE ALLIANCE CAN BOOST INDIAâ&#x20AC;&#x2122;S SHARE IN WORLD TOURISM
The Union Ministry of Tourism has said the government is making all possible efforts to take the share of India in global tourism to one per cent from the current 0.64 per cent. PRESS INFORMATION BUREAU
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r Mahesh Sharma, Minister of State with Independent Charge for Culture and Tourism and Minister of State for Civil Aviation, Government of India, has said the government is making all possible efforts to take the share of India in global WRXULVP WR RQH SHU FHQW IURP WKH FXUUHQW SHU FHQW ,W LV WR WKLV HQG WKDW WKH VFKHPH RI H 7RXULVW 9LVD ZDV ODXQFKHG E\ WKH QHZ JRYHUQPHQW ZKLFK KDV EHHQ yielding good results. Sharma was adGUHVVLQJ D MRLQW SUHVV FRQIHUHQFH ZLWK Karnataka Tourism Minister, R V DeshSDQGH LQ 1HZ 'HOKL \HVWHUGD\ LQ FRQQHFtion with the PATA Travel Mart 2015 to be held at Bengaluru from September 6-8, 2015, stated a PIB release.
formed that the small and medium enterSULVHV ZLOO JHW DQ RSSRUWXQLW\ WR VKRZFDVH their business during the event. The Travel
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)XUWKHU 6KDUPD FRQJUDWXODWHG 3ULPH 0LQLVWHU 1DUHQGUD 0RGL IRU KLV IRFXV RQ WRXUism and stressing upon it as an important HQJLQH RI HFRQRP\ IRU JHQHUDWLQJ LQFRPH DQG HPSOR\PHQW 7KH DQQRXQFHPHQW WR extend e-Tourist visa to Chinese nationDOV ZLOO KHOS DWWUDFW PRUH WRXULVWV IURP WKDW FRXQWU\ WR ,QGLD DQG Ă&#x20AC;OO WKH JDS RI inbound and outbound tourists between India and China, Sharma said. Jatinder Singh Taneja, representative from PATA in-
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Flight Talk
18>>
DIMAZ GROUP ENGAGES IN PROMOTING SRI LANKA TOURISM
Dimaz Aviation Private Ltd, has entered into an agreement with a Sri Lanka-based DMC to promote the countryâ&#x20AC;&#x2122;s attractions while launching combo tour packages to few other nations. VW BUREAU
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LPD] $YLDWLRQ SULYDWH /LPLWHG D FRPpany dealing in international travel DQG FDUJR KDV FRPSOHWHG LWV \HDUV RI VHUYLFH WKLV \HDU 7KH JURXS RIIHUV VHUYLFHV LQ QXPHURXV WKH Ă&#x20AC;HOGV D IHZ EHLQJ DYLDWLRQ DLU FKDUWHU Ă LJKWV LQWHUQDWLRQDO FDUJR LQWHUQDWLRQDO WRXUV DQG WUDYHOV KHDOWKFDUH Ă&#x20AC;OP SURGXFWLRQ DQG HYHQW management. Headquartered in Mumbai, it is led by Manish Synghal, the Chairman & ManDJLQJ 'LUHFWRU ZKR KDV VWXGLHG DQG UHVLGHG LQ 5XVVLD DQG &,6 FRXQWULHV IRU PRUH WKDQ \HDUV $FFRPSDQ\LQJ KLP LV D PDQDJHPHQW H[SHULHQFHG LQ WKH Ă&#x20AC;HOG in Aviation, Air Charters, tourism, travel, FDUJR KRVSLWDOLW\ EXVLQHVV 7KH\ KDYH RIĂ&#x20AC;FHV RU DVVRFLDWLRQV LQ 0XPEDL 'HOKL 8$( 5XVVLD DQG &,6 FRXQWULHV ,Q RUGHU WR FHOHEUDWH LWV WK DQQLYHUVDU\ 'LPD] plans to organise events and get-togethHUV LQ PHWUR FLWLHV LQ ,QGLD 7KH JURXS UHFHQWO\ HQWHUHG LQWR DQ DJUHHment with a Sri Lanka-based DMC and has begun promoting Sri Lanka tour-
LVP VLQFH -DQXDU\ WKLV \HDU 'LPD] KDV ODXQFKHG FRPER WRXU SDFNDJHV OLNH 6UL /DQND 6H\FKHOOHV 6UL /DQND 0DOD\VLD DQG 6LQJDSRUH UHOLJLRXV 5DPD\DQD 7RXU 9LHWQDP HWF 7KH VHUYLFHV RIIHUHG E\ WKHP LQFOXGH DLUSRUW KDQGOLQJ RI à LJKWV SDVVHQJHU FDUJR FKDUWHUHG à LJKWV booking of international passenger & FDUJR WUDQVSRUWDWLRQ YLVDV IDFLOLWDWLRQ VHUYLFHV KRWHO ERRNLQJV DQG LQWHUQDtional airport transfers & guides. They also help render visas to Russia and &,6 FRXQWULHV ZLWK PXFK HDVH 7KH IRUHLJQ GHVWLQDWLRQV FRYHUHG E\ ',0$= DUH 0RVFRZ 6W 3HWHUVEXUJ 5XVVLD (DVW (XURSH 6FDQGLQDYLDQ %DOWLF &RXQWULHV $OPDW\ .D]DNKVWDQ 7DVKNHQW 8]EHNLVWDQ <HUHYDQ $UPHQLD DQG RWKHU &,6 &RXQWULHV ',0$= DOVR SURYLGHV FRPER WRXU SDFNDJHV OLNH 'XEDL 8$( ZLWK 5XVVLD ,VWDQEXO 7XUNH\ ZLWK 5XVVLD Manish Singhal, Chairman & MD of 'LPD] *URXS VDLG ´, KDYH DQ ROG IULHQG from Sri Lanka in travel and tours busiQHVV LQERXQG ZH FRPSOHWHG VWXGLHV together in the early 90s abroad. He of-
fered us an opportunity to be a partner in his venture and we agreed.â&#x20AC;? $ QXPEHU RI DWWUDFWLYH IDFWRUV DSSHDOHG to Manish as they prompted him to join WKH YHQWXUH OLNH WKH QLFH DQG FOHDQ EHDFKHV 5DPD\DQD VLWHV ZKLFK DUH RI JUHDW LQWHUHVW IRU +LQGXV FRPELQDWLRQ RI VWXQQLQJ ODQGVFDSHV FXOWXUDO KHULWDJH DQG XQLTXH H[SHULHQFHV ZLWKLQ VXFK D FRPSDFW ORFDWLRQ DQG PDQ\ PRUH :LWKLQ an area of 65,610 km lie eight UNESCO :RUOG +HULWDJH 6LWHV NP RI FRDVW-
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
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line, 15 national parks, nearly 500,000 DFUHV RI OXVK WHD HVWDWHV DFUHV RI ERWDQLFDO JDUGHQV ZDWHUIDOOV ZDWHU ERGLHV HWF 7KH JURXS SDUWLFLSDWHG LQ ,,77 270 DQG KDV HQJDJHG LQ SULQW DQG HOHFWURQLF PHdia ads, besides planning fam trips for travel agents and media. Above photo: Claude Thomasz, Chairman Srilankan Tourism Board & Manish Synghal Chairman & MD, Dimaz Group at ATM 2015, Dubai.
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IRISH MUSIC ON RUGGED CLIFFS
Cliffs of Moher
The breathtaking cliffs and the traditional Irish Music entice you in the Wild Atlantic Way.
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RXULVP ,UHODQG UHFHQWO\ RUJDQL]HG D familiarization trip for mixed market SUHVV WULS IURP WK $SULO WR :LOG $WODQWLF :D\ 6RXWK /LPHULFN &ODUH XQGHU WKH %ULWLVK ,ULVK 9LVD 6FKHPH D MRLQW initiative between Ireland and the United Kingdom that allows you to travel around Ireland and the UK on a single visa. Little GLG , NQRZ DERXW WKHVH SODFHV LQ ,UHODQG DV D WUDYHOHU ZKR ORYHV WR GLVFRYHU SODFHV ZLWKRXW PXFK LQIRUPDWLRQ WKH :LOG $WODQWLF :D\ 6RXWK /LPHULFN &ODUH KDV VR PXFK WR RIIHU \RX WKDW RQH UHDOO\ QHHGV WR take at least a week for a short trip or a PRQWK IRU D ORQJ YDFDWLRQ Our expedition in Doolin Cave on North :HVW &ODUH RIIHUV ZLWK WKH UHDO XQGHUZRUOG H[SHULHQFHV DV ZH HQWHU WKH FDYH ZH JHW WR VHH WKH VWLFN\ EHLJH FRORXUHG SDVWH around the walls, as you walk further the VWUXFWXUHV RI WKH FDYH VWDUW ORRNLQJ GLIIHUHQW <RX QHHG WR ZDWFK RYHU \RXU KHDG ZKHQ \RX ZDON IXUWKHU LQWR WKH FDYH DV PRVW RI WKH SDUWV RI WKH FDYH KDYH D ORZ FHLOLQJ :H KDG WR ZHDU D \HOORZ FRORXUHG hard hat before entering the formation of WKH VWDODFWLWH :H JHW WR VHH D IUHH KDQJLQJ ZKLWH VWUXFWXUH ZLWK ZDWHU GULSSLQJ at its end while the other side is a small VWUXFWXUH WKDW LV QRW JURZLQJ DQ\PRUH DQG D VWUHDP EHORZ UHĂ HFWLQJ WKH KDQJLQJ VWUXFWXUHV 7KH 'RROLQ &DYH KDV DQ LQformative exhibition area highlighting the history of Doolin Cave. You will have a difIHUHQW H[SHULHQFH YHQWXULQJ LQWR WKH FDYH IRU DQ DVWRQLVKLQJ YLHZ RI VWDODFWLWH IRUPDWLRQ DQG D SHUIHFW SODFH IRU SKRWRJUDSK\ 'RROLQ LV DQ DWWUDFWLYH YLOODJH RQ WKH 1RUWK :HVW &RDVW RI &RXQW\ &ODUH NQRZQ IRU LWV WUDGLWLRQDO ,ULVK PXVLF HVSHFLDOO\ ZLWK WKH IDPRXV 0LFKR 5XVVHOO ZKLVWOH SOD\HU WKH 5XVVHOO 0HPRULDO )HVWLYDO FHOHEUDWHG LQ February every year and other festivals like the Doolin Folk Festival and Doolin
Voyagerâ&#x20AC;&#x2122;s World > June 2015
:ULWHUV :HHNHQG :H VWD\HG RYHU DW 7KH Hotel Doolin in County Clare, offers luxuriRXV URRPV DQG WKH )LW]¡V 3XE (DWHU\ LV ZKHUH \RX FDQ HQMR\ \RXU GULQN DQG IRRG ZLWK WKH QLJKWO\ WUDGLWLRQDO PXVLF VHVVLRQV After a stroll around the hotel we got into the Cullinans Restaurant & Guest House a beautiful yellow restaurant that served GHOLFLRXV GLVKHV OLNH 'RROLQ FUDE VHUYHG WZR ZD\V D KRW FUXPEOH DQG D FKLOOHG WLDQ &XOOLQDQV $WODQWLF VHDIRRG FKRZGHU 6RPH RI WKH DFFRPPRGDWLRQV LQ 'RROLQ LQFOXGH the Sea View House has luxurious rooms DQG WUDGLWLRQDO OLYH PXVLF DQG WKH 'RROLQ Hostel ranging from the rooms to traditional dormitory rooms for a lovely stay in 'RROLQ 6RPH RI WKH DFWLYLWLHV LQ 'RROLQ LQFOXGH FDYLQJ URFN FOLPELQJ VHD ND\DNLQJ horse riding and mountain biking. This TXDLQW YLOODJH KDV OLYH WUDGLWLRQDO PXVLF 365 days in different styles and mixes of LQVWUXPHQWV 'RROLQ LV D SODFH WKDW NHHSV you happy always with the nightly muVLF VHVVLRQV HVSHFLDOO\ DW WKH )LW]¡V 3XE where you will enjoy tapping your feet and VLQJLQJ DORQJ ZLWK WKH PXVLFDO VHVVLRQV LW is one thing you will never want to miss in Doolin and you will not feel like leaving the SODFH IRU LWV WUDGLWLRQDO ,ULVK PXVLF The next day with our drive to Doolin Ferries, we traveled on the Happy Hooker Ferry to explore the Aran Islands. The Doolin Pier with the blue waters and the EODFN SHEEOHV LV D ZRQGHUIXO VLJKW IRU DOO DQG D SLFWXUHVTXH DUHD 7KH IHUU\ Ă&#x20AC;UVW halted over the smallest island the Inish Oirr or Inisheer and inishmaan or Inish Meain the middle island with the last stop DW ,QLVKPRUH RU ,QLVK 0RU :H PHW 2OLYHU )DKHUW\ WKH ORFDO JXLGH LQ ,QLVKPRUH RU ,Qish Mor.Inish Mor the largest island known IRU LWV ,ULVK FXOWXUH DQG SHRSOH VSHDN LQ Irish language. The Inishmore island has VHFRQGDU\ VFKRROV KRWHO KRVWHOV SXEV SROLFHPDQ SULHVW FKXUFK DQG
FHPHWHU\ :H JRW WR VHH D ORW RI FRORXUIXO SRQ\ FDUWV RQ RXU ZD\ WR 7L -RH :DWW\¡V %DU in Kilronan village, a white building with a EODFN JXLWDU VNHWFKHG DFURVV LWV QDPH DW WKH HQWUDQFH DQG D IDPRXV SXE ZKHUH \RX FRXOG UHOD[ ZLWK D SLQW RI *XLQQHVV RU D FXS RI ,ULVK FRIIHH 6RPH RI WKH KLJKO\ UHFRPPHQGHG VHDIRRG GLVKHV DW 7L -RH :DWW\ÂśV %DU DUH WKH VWHDPHG PXVVHOV ZLWK JDUOLF VDXFH DQG WKH $UDQ FUDFNHG FUDE FODZV ZLWK JDUOLF VDXFH <RX FDQ DOVR JHW D JRRG YLHZ RI WKH WUHHV DQG WKH F\FOLVWV DFURVV WKH URDG IURP WKH RXWGRRU DUHD 2Q RXU ZDON WR WKH LVODQG ZH Ă&#x20AC;UVW KDOWHG over at the Aran sweater shop or An PuFDQ DV HDFK IDPLO\ KDV D GLIIHUHQW VWLWFK on their sweaters and saw people sitting DURXQG WKH $Q 6XQGD &RDFK &DIp 'XUing our long walk to Inish Mor we met 9LQFHQW WKH WUDGLWLRQDO EDVNHW PDNHU who had baskets for various usages like WKH SRWDWR EDVNHWV $IWHU UHDFKLQJ WKH EODFN URFN\ DUHD WKH SDWKZD\ EHFRPHV uneven where you will see the rugged FOLIIV DJDLQVW WKH $WODQWLF 2FHDQ DQ H[FHOlent spot for photography, as we walked further you get to see the Dun Aengus )RUW ZLWK D VWRQHG HQWUDQFH DQG WKHQ \RX enter a green pavement offering you an overview of the Inish Mor Island. The Dun $HQJXV )RUW KDV IRXU ZDOOV WKH Ă&#x20AC;UVW ZDOO KDV GZHOOLQJV ZLWK RQO\ WKUHH FKXUFKHV WKDWFK KRXVHV DQG D OLJKW KRXVH on the right side with the highest point. :H VWRSSHG RYHU DW WKH EHHKLYH KXW IRU a photograph with stones piled up like a EHHKLYH :H PHW DQRWKHU ORFDO JXLGH ZKR spoke about the remains found in the ,VODQG OLNH WKH EURQ]H DUWLIDFWV HPSW\ VKHOOV IURP VKHOO Ă&#x20AC;VK DQG WKH DPEHU WKH MHZHO 6RPH RI WKH ZDWHU DFWLYLWLHV \RX FDQ GR LQ $UDQ ,VODQGV DUH ZLQG VXUĂ&#x20AC;QJ and wind sailing. The Happy Hooker ferry takes an hour and 20 minutes to the Inish Mor and you will be mesmerized with
WKH KLJK VHD FOLIIV DQG WKH LQFUHGLEOH UXJJHG ODQGVFDSHV 7KH QH[W GD\ ZH YLVLWHG WKH 0DWFKPDNing Bar in Lisdoonvarna in County Clare D EXLOGLQJ ZLWK UHG FRORXU SDLQWHG RQ WKH WRS SDUW DQG RUDQJH FRORXU SDLQWHG EHORZ ZLWK TXRWHV DERYH LW ´0DUULDJHV DUH made in heaven most people meet in the PDWFKPDNLQJ EDUÂľ ZLWK VPDOO UHFWDQJXODU windows. This beautiful area is famous for WKH PDWFK PDNLQJ IHVWLYDO RUJDQL]HG LQ 6HSWHPEHU HYHU\ \HDU DQG WKH 6SD :HOOV smoked salmon and perfumery. The great VRQJ ZULWHU &KULVW\ 0RRUH ZURWH O\ULFV RQ /LVGRRQYDUQD :H WKHQ YLVLWHG WKH %XUUHQ Smoke House where we got to taste the varieties of hot smoked salmon and the FROG VPRNHG VDOPRQ SHUVRQDOO\ WKH KRW smoked salmon tasted good. 2XU WULS WXUQV RXW WR EH H[FLWLQJ DV ZH enter the Cliffs of Mohor in County Clare, WKH HQWUDQFH KDV DQ LPSUHVVLYH ZRRGHQ VWUXFWXUH ZLWK FDUYLQJV RI SXIĂ&#x20AC;QV IXOPDU DQG WKH QDPH FDUYHG RQ LW 7KH RYDO VKDSHG H[KLELWLRQ FHQWHU LV VHOI H[SODQatory and looks very interesting with imDJHV 7KH FHQWHU DOVR KDV WKH SXIĂ&#x20AC;QV QHVW FDIp DQG D JLIW VKRS 7KH &OLIIV RI 0RKHU ZDONLQJ WUDLO OLQNV WZR YLOODJHV /LVFDQQRU DQG 'RROLQ IURP WKH /LVFDQQRU DQG +DJ¡V Head in the south, to Doolin in the North, ZLWK VWHHS DVFHQWV DQG GHVFHQWV RI VWHS Ă DW VWRQHV :H PHW 3DW 6ZHHQH\ WKH ORFDO farmer and guide who knew the best spots RQ WKH WUDLO WR 'RROLQ :H JHW WR VHH WKH 2¡ %ULHQ 7RZHU RQ WKH 1RUWK SODWIRUP WKDW JLYHV WKH Ă&#x20AC;QHVW YLHZ RI WKH &OLIIV RI 0RKHU WKH $Q %UDQDQ 0RU RU VHD VWDFN KRPH WR *XLOOHPRWV DQG 5D]RUELOOV :H ZHUH OXFN\ HQRXJK WR VHH WKH QXPEHU RI 3XIĂ&#x20AC;QV DQG 5D]RUELOOV VLWWLQJ RQ WKH VHD VWDFN :H passed by Doolin Castle the oldest and EHDXWLIXO FDVWOH ZKLFK LV QRZ SULYDWHO\ RZQHG 2XU JXLGH 3DW 6ZHHQH\ VDLG ´,W LV
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like getting into a dream entering the Cliffs RI 0RKHU DQG WKHQ JHWWLQJ EDFN WR UHDOLW\ Âľ The walk generally takes 3hrs from the &OLIIV RI 0RKHU WR 'RROLQ 7KH VSHFWDFXODU view of the Cliffs of Moher gets stunning as we walked further. The Cliffs of Moher KDG UHFHQWO\ RUJDQL]HG WKH Ă&#x20AC;UVW 6HDELUG¡V festival in May 2015.The Cliffs of Moher is known for 40 shades of green and traGLWLRQDO PXVLF ZLWK EXVNHUV 6RPH RI WKH DFWLYLWLHV DW WKH FOLIIV DUH VXUĂ&#x20AC;QJ DQG VZLPPLQJ 7KH &OLIIV RI 0RKHU LV D JUHDW SODFH for wedding photographs and very popular VLWH IRU Ă&#x20AC;OPLQJ DQG SKRWRJUDSK\ <RX ZLOO GHĂ&#x20AC;QLWHO\ HQMR\ WKH HFVWDV\ RI WKH &OLIIV RI 0RKHU ZLWK WKH EUHDWKWDNLQJ FOLIIV DQG WKH VKDGHV RI JUHHQ <RX FRXOG SLFN VRXYHQLUV OLNH VZHDWHUV IURP WKH YLOODJH FUDIWV WKDW had hand knits to loomed sweaters, tweed VKDZOV DQG FKRFRODWHV IURP WKH 'RROLQ &KRFRODWH 6KRS IRU IDPLO\ RU IULHQGV :H WKHQ HQWHU WKH *XV 2¡ &RQQRUV 3XE D WUDGLtional pub a beautiful white building with a KXJH EODFN GRRU VHUYHG VLJQDWXUH GLVKHV OLNH 2¡ &RQQRUV VHD IRRG FKRZGHU 2¡ &RQQRUV ÂśV VWHDPHG PXVVHOV
2XU H[SHGLWLRQ WR WKH 6FDWWHU\ ,VODQG started with our drive to Kilrush Marina WKDW KDV HQWLFLQJ ERDWV DORQJ WKH 6KDQQRQ (VWXDU\ 2Q RXU FUXLVH ZH JRW LQWR WKH IHUU\ 6W 6HDQ ,, WR /LPHULFN ZH PHW 3DGUDLJ 2¡5XDLUF WKH ORFDO JXLGH ZKR WROG XV WKH KLVWRU\ RI 6FDWWHU\ ,VODQG 7KH 6FDWtery Island or Inish Cathaigh in Shannon Estuary had inhabitants only in the early ¡V DIWHU WKDW SHRSOH QHYHU OLYHG KHUH :H Ă&#x20AC;UVW HQWHUHG WKH FKXUFK RI WKH GHDG or Teampall Na Marbh that houses the JUDYH\DUGV RI WKH SHRSOH RI 6FDWWHU\ ,VODQG 7KHUH H[LVW FKXUFKHV LQ WKLV LVODQG WKH QH[W FKXUFK KRXVHV WKH FRIĂ&#x20AC;Q RI 6W 6HDQ 6RPH RI WKH RWKHU DWWUDFWLRQV DUH the round tower, lighthouse and the holy well where people used be healed due WR VRUH H\HV LQ WKRVH GD\V 7KH 6FDWWHU\ ,VODQG LV D UHDO SLFWXUH LQ WKH PLQG RI D ZULWHU RU SRHW :H WKHQ HQWHUHG WKH &URWW\¡V 7UDGLWLRQDO ,ULVK 0XVLF %DU LQ .LOUXVK has a snug a private bar of those days and VHUYHG GLVKHV OLNH FRFNWDLO SUDZQV WXQD PD\R FUDEPHDW VPRNHG VDOPRQ DQG VZHHW SRWDWR FRXUJHWWH VRXS
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During our drive to Kilkee, we met Cillian Murphy from Loop Head Tourism giving us insights of Loop Head. On our drive to Loop +HDG ZH SDVVHG E\ WKH %LVKRSV¡ ,VODQG D VHSDUDWHG VHD VWDFN LVODQG /RRS +HDG LV ODQG EHWZHHQ WKH RFHDQ RQ RQH VLGH DQG the Shannon Estuary on the other that FRQVLVWV RI VPDOO YLOODJHV .LONHH DQG .LOEDKD :H VWRSSHG RYHU WR VHH WKH %ULGJes of Ross that has a trio of natural sea DUFKHV DQG WKH /RRS +HDG /LJKW +RXVH EXLOW RI OLPHVWRQH KDV VWHSV Ă RRUV 23 meters tall with 4 lenses, 4 lights in 20 VHFRQGV DQG HPHUJHQF\ OLJKWV RQH IRU 1RUWK DQG 6RXWK VLGH :H PHW 0DU\ DQG 0DUWLQ WKH ORFDO JXLGHV RI WKH OLJKWKRXVH ZKR ZRUH Ă RUHVFHQW JUHHQ MDFNHWV 6RPH RI WKH DFWLYLWLHV RI /RRS +HDG DUH VHOI GULYLQJ VXUĂ&#x20AC;QJ ND\DNLQJ F\FOLQJ WUDLO DQG
walking trail. The Loop Head Lighthouse KDV DOVR DQ H[KLELWLRQ FHQWHU KLJKOLJKWLQJ on the history of Irish Lighthouses and a guest house offering three bedrooms for a stay at the lighthouse owned by an Irish Trust. Kilbaha is famous for the Henry Blake Heritage Center and the Kilbaha *DOOHU\ &UDIWV &HQWHU :H KDOWHG RYHU DW WKH FRIIHH VKRS FORVH WR WKH SLHU RI 6KDQnon ferry to board the Killimer Tarbet Ferry WKH FDU IHUU\ RI PLQXWHV $IWHU RXU WRXU WR WKH FRXQWU\ VLGH ZH JHW UHDG\ WR H[SORUH WKH FLW\ VLGH RI ,UHODQG /LPHULFN D FLW\ DW WKH PRXWK RI ULYHU 6KDQQRQ :H JRW LQWR WKH /LPHULFN 6WUDQG +RWHO offering 184 hotel rooms for our overnight stay, Sean Lally the General Manager of /LPHULFN 6WUDQG +RWHO VD\V ´7KH ,QGLDQ JXHVWV DUH PDLQO\ FRUSRUDWH ZKR YLVLW LQWHUQDWLRQDO FRPSDQLHV EDVHG LQ 6KDQQRQ %XVLQHVV 3DUN ¾ :H VWDUWHG RXU FLW\ tour with the Treaty Stone monument with VHDOV RI KLVWRU\ WKH .LQJ -RKQ¡V FDVWOH WKDW KDV DQ LQWHUHVWLQJ H[KLELWLRQ FHQWHU DQG WKH JUH\ FDVWOH RIIHUV \RX DQ RYHUYLHZ RI /LPHULFN DQG D FDIp WKDW VHUYHV \XPP\ GHVVHUWV 7KH 2¡ &RQQHOO¡V VWUHHW DFURVV the River Shannon has a statue of Daniel 2¡ &RQQHOO VWDWXH DQG LV WKH IDPRXV VWUHHW LQ /LPHULFN 7KH 6W 0DU\¡V &DWKHGUDO LV WKH ROGHVW DQG PRVW KLVWRULF EXLOGLQJ ZLWK a stunning Cathedral, the Hunt Museum H[KLELWV DUW DQG DQWLTXLWLHV WKDW LQFOXGHV the famous works of Pierre Auguste ReQRLU DQG 3DEOR 3LFDVVR WKH /LPHULFN 0LON Market is a famous market for fresh prodXFWV DQG WKH /LPHULFN &UDIWV +XE IRU FHUDPLFV DUW IHOWPDNLQJ DQG 6LOYHUVPLWKLQJ :H ZHUH WKULOOHG WR YLVLW 'XEOLQ WKH FLW\ RI ZRUGV NQRZQ IRU LWV ZULWHUV OLNH :LOOLDP Butler Yeats, George Bernard Shaw and 6DPXHO %HFNHWW 'XEOLQ LV WKH ROGHVW FLW\ that has trendy bars and literary pubs. :H HQWHUHG WKH 0RUULVRQ +RWHO RIIHUV URRPV DQG VXLWHV DOO VHW XS LQ PXVLFDO
WKHPH IRU DQ RYHUQLJKW VWD\ :H HQWHUHG WKH :RROOHQ 0LOOV 5HVWDXUDQW WKDW VHUYHG VLJQDWXUH GLVKHV OLNH 2¡'RKHUW\¡V EODFN pudding and the Irish whiskey raspberry sour. The Temple Bar area is something one should not miss to venture in Dublin with pubs like the Temple Bar Pub and the Quay Bar and Restaurant where we JRW WR OLVWHQ WR RQH RI WKH PXVLFLDQV SOD\LQJ WKH WUDGLWLRQDO ,ULVK PXVLF 7KH FLW\ RI Dublin is divided into North and South, 'XEOLQ KDV VR PDQ\ EULGJHV LQ WKH FLW\ FHQWHU WR PHQWLRQ VRPH RI WKH PRVW IDPRXV RQHV DUH WKH +D ÂśSHQQ\ %ULGJH WKH ROGHVW EULGJH IRU SHGHVWULDQ FURVVLQJ RYHU WKH 5LYHU /LIIH\ WKH 2¡&RQQHOO %ULGJH LV ZLGH DV WKH 2¡ &RQQHOO 6WUHHW DQG WKH 6DPXHO %HFNHWW %ULGJH WKH KDUS VKDSHG bridge are new parts of Dublin. The River /LIIH\ LV WKH PDLQ DWWUDFWLRQ WKDW UXQV WKURXJK WKH FLW\ FHQWHU DQG WKH &RQYHQWLRQ &HQWUH 'XEOLQ 7KH &&' RIIHUV PHHWLQJ URRPV WKDW LQFOXGH D VHDW auditorium and 4,500 square meters of H[KLELWLRQ VSDFH IRU DOO H[KLELWLRQV DQG FRQIHUHQFHV 7KH FLW\ FHQWHU LV FORVH WR the Irish Film Institute, the Custom House and the Abbey Theatre and the General 3RVW 2IĂ&#x20AC;FH 7KH )DPLQH 0HPRULDO FRPPHPRUDWHG IDPLQH VWDWXHV D SODFH RI VRUURZ IRU DOO DQG WKH 2¡ &RQQHOO VWUHHW the famous street in Dublin. Dublin is a EHDXWLIXO FLW\ WR ZDON WKURXJK WKH QXPEHU RI WUHHV Ă RZHUV DQG WKH EHDXWLIXO ODPS SRVWV <RX FDQ UHOD[ ZLWK WKH WUDGLWLRQDO ,ULVK PXVLF VHVVLRQV LQ WKH SXEV ZLWK D SLQW RI *XLQQHVV RU FUDIW EHHUV LQ 'XEOLQ DQG 'XEOLQ LV DOVR D FLW\ WKDW QHYHU VOHHSV HVSHFLDOO\ ZLWK WKH EHDXW\ RI 'XEOLQ 7KH MR\ DQG IXQ DW WKH FRXQWU\ VLGH RI :LOG $WODQWLF :D\ LPSUHVVHV \RX HYHU\ PLQXWH with the seafood platter and the traditionDO ,ULVK 0XVLF VR JHW UHDG\ DQG SDFN \RXU EDJV WR OLVWHQ DQG GDQFH WR WKH WUDGLWLRQDO Irish tunes.
www.voyagersworld.in
Hospitality
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BOUTIQUE HOTELS FORESEE TREMENDOUS GROWTH IN 2015 IRENE SUSAN EAPEN
Boutique hotels are now growing and outperforming in the industry expecting a promising
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have a USP of being Boutique and have smaller number of rooms, where the JXHVWV HQMR\ YHU\ SHUVRQDO VHUYLFHV ,QGLD is known to the world as the land of hosSLWDOLW\ LQ WKH GHĂ&#x20AC;QLQJ VWDJHV RI WKH EXVLness of hospitality with unlimited tourism DQG XQWDSSHG EXVLQHVV SURVSHFWV ´,Q WKH FRPLQJ \HDUV WKH ,QGLDQ KRVSLWDOity will only see green pastures of growth. The Indian tourism and hospitality industry has emerged as one of the key drivers of growth. The tourism and hospitalLW\ VHFWRU LQ ,QGLD LV Ă RXULVKLQJ GXH WR DQ LQFUHDVH LQ IRUHLJQ WRXULVW DUULYDOV DQG D greater number of Indians travelling to GRPHVWLF GHVWLQDWLRQV 7KH KRWHOV DUH DQ LPSRUWDQW FRPSRQHQW RI WKH WRXULVP LQdustry,â&#x20AC;? He added. Saket Gupta, Head Sales & Marketing, 0DUV (QWHUSULVHV WKH 0DUV *URXS¡V FXU-
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DPSOH RXU :DWHUVWRQHV +RWHO LQ $QGKHUL Mumbai and Rokeby Manor in Mussoorie ZRXOG IDOO XQGHU XSVFDOH ERXWLTXH FDWHJRry,â&#x20AC;? He added. Zia Shiekh, CEO & CMD, Svenska Design Hotels says that the Boutique hotels in ,QGLD DUH VWLOO SULPDULO\ FRQĂ&#x20AC;QHG WR PRP and-pop shops run by individual owners EXW LQ WKH EXVLQHVV FRQWH[W WKH FRQFHSW RI ERXWLTXH KRWHOV LV VWLOO TXLWH QDVFHQW :H DUH YHU\ EXOOLVK RQ WKH ,QGLDQ PDUNHW and looking to aggressively expand our SUHVHQFH LQ WKH FRXQWU\ 2XU WDUJHW LV WR EH WKH EHVW DQG ELJJHVW FKDLQ RI ERXWLTXH hotels in India and we are well on our way WR DFKLHYLQJ WKDW HVSHFLDOO\ DIWHU JHWWLQJ D IDQWDVWLF UHVSRQVH IURP WKH PDUNHW RQ RXU Ă&#x20AC;UVW WZR KRWHOV LQ WKH FRXQWU\ ZKLFK DUH GRLQJ H[FHOOHQW EXVLQHVV DQG VXUSDVVLQJ WKH PDUNHW LQ ERWK RFFXSDQF\ DV ZHOO DV URRP UDWHV :H KDYH VKRZQ WKDW ,QGLD
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quality being offered at absolute VFM rates,â&#x20AC;? He added.
Expected growth for 2015 Harsh says that there is enough potential for growth of boutique hotels. Most of them provide good value for money as FRPSDUHG WR ODUJH OX[XU\ KRWHOV VLQFH WKH overheads are relatively limited. Boutique KRWHOV IRU H[DPSOH PLJKW QRW ERDVW RI Ă&#x20AC;YH RU VL[ VSHFLDOW\ UHVWDXUDQWV WR RIIHU XQOLNH PRVW Ă&#x20AC;YH VWDU OX[XU\ KRWHOV EXW WKH SULFH EHQHĂ&#x20AC;W IRU JXHVWV FRPELQHG ZLWK WKH SHUVRQDOLVHG VHUYLFH LV GHĂ&#x20AC;QLWHO\ WKHUH GXH WR size of the business.
In the opinion of Nupur the Indian hospiWDOLW\ LQGXVWU\ LV H[SHFWLQJ D JUHDW LPSHtus, foreseeing tremendous opportunity RYHU WKH FRPLQJ PRQWKV LQ 7KLV SRVLWLYLW\ FRPHV IURP WKH LQLWLDWLYHV VKRZQ E\ WKH QHZ JRYHUQPHQW DFNQRZOHGJLQJ WKH LPSRUWDQFH RI WRXULVP LQGXVWU\
´:H H[SHFW D KHDOWK\ JURZWK IRU RXUVHOYHV LQ DV ZH FRQWLQXH WR DGG QHZ FXVWRPHUV ZKLOH UHWDLQLQJ WKH OR\DO FXVWRPHU base we have been able to build for ourVHOYHV RYHU WKH SUHYLRXV \HDU¡V RZLQJ WR WKH VXSHULRU VHUYLFH OHYHOV DQG VXSUHPH
$FFRUGLQJ WR WKH VWDWLVWLFV LW LV EHOLHYHG WKDW WKH KRVSLWDOLW\ VHFWRU ZLOO ERRP E\ and hopefully we will be able to take a maMRU VKDUH RI SURĂ&#x20AC;WV ZLWK RXU H[SDQVLRQ DQG JURZWK SROLFLHV IRU WKH Ă&#x20AC;VFDO \HDU :LWK WKUHH QHZ SURSHUWLHV DGGHG in Tux Hospitality, the growth seems to be fair and positive,â&#x20AC;? Harjeet added. Saket states that the hotel has been doLQJ UHDOO\ ZHOO VR IDU LQ :H KDYH
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Hospitality
Ganga Kinare - A River Side Boutique
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+DUMHHW :DVDQ 9LFH 3UHVLGHQW 7X[ +RVSLWDOLW\ 7KH %RXWLTXH KRWHOV DUH DQ LPSRUWDQW FRPSRQHQW RI WKH WRXULVP LQGXVWU\ ,QGLD LV NQRZQ WR WKH ZRUOG DV WKH ODQG RI KRVSLWDOLW\ LQ WKH GHILQLQJ VWDJHV RI WKH EXVLQHVV RI KRVSLWDOLW\ ZLWK XQOLPLWHG WRXULVP DQG XQWDSSHG EXVLQHVV SURVSHFWV PDQDJHG WR PDLQWDLQ DQ DYHUDJH RFFXSDQF\ RI LQ WKH Ă&#x20AC;UVW KDOI ,W LV DOZD\V JRRG ZKHQ \RXU ) % FRQWULEXWHV D JRRG RI \RXU WRWDO UHYHQXH 0RQVRRQV JHQHUDOO\ DUH GLIĂ&#x20AC;FXOW LQ 0XPEDL EHFDXVH of the heavy down pour and unfavorable WUDIĂ&#x20AC;F FRQGLWLRQV +RZHYHU DV ZH KHDG WRZDUGV WKH \HDU HQG ZH H[SHFW D ULVH LQ RFFXSDQF\ DJDLQ ZLWK D ORW RI LQWHUQDWLRQDO EXVLQHVV FRPLQJ LQ WR WKH FLW\ ´7KH ,QGLDQ WUDYHOHUV DUH ORRNLQJ IRU VLPLODU SHUVRQDOL]HG H[SHULHQFHV LQ ,QGLD DV ZHOO :H H[SHFW WR ZLWQHVV H[SRQHQWLDO JURZWK LQ ZKLFK LV H[SHFWHG WR FRQWLQXH LQ WKH FRPLQJ \HDUV Âľ=LD DGGHG Expansion plans Harsh says that we are keen on exploring possibilities of adding more properties RQ PDQDJHPHQW FRQWUDFWV DQG GHOLYHULQJ UHPDUNDEOH KRVSLWDOLW\ H[SHULHQFH WR guests that has quintessentially been our strength. In the opinion of Harjeet, expansion and JURZWK DUH WKH NH\ LQJUHGLHQWV WR VXFFHVV and therefore, every organization aims WR H[SDQG WKHLU URRWV DFURVV WKH FRXQWU\ DQG ORRNLQJ IRUZDUG IRU FUHDWLQJ VRPH LQWHUHVWLQJ PLOHVWRQHV DKHDG OLNH 0RVDLF Mussoorie & HIVE Haridwar with a proviVLRQ RI ZRUOG FODVV IDFLOLWLHV DYDLODEOH DW WKH XSFRPLQJ KRWHOV ZH DUH KRSLQJ IRU D positive response in a long run. Zia states that the Svenska Design Hotels have been pioneers of business boutique KRWHOV 6YHQVND FXUUHQWO\ KDV KRWHOV operational and 8 in various stages of de-
Voyagerâ&#x20AC;&#x2122;s World > June 2015
YHORSPHQW DFURVV PHWURV DV ZHOO DV WLHU FLWLHV Segments Harsh says that we have quite a mix of guests in terms of nationality as well as FOLHQWHOH :H KDYH FRUSRUDWH JXHVWV RQ business regularly apart from the leisure VHJPHQW WKDW LQFOXGHV ERWK GRPHVWLF DQG LQWHUQDWLRQDO FOLHQWHOH (DFK VHJPHQW KDV LWV RZQ UHTXLUHPHQWV DQG FDWHULQJ WR WKHLU QHHGV WKURXJK RXU WHDP LV GHĂ&#x20AC;QLWHO\ satisfying, even more so when we get apSUHFLDWHG IRU RXU HIIRUWV LQ WKH IRUP RI positive reviews and personalized gratitude. Jaipur being a wedding destination, presents us with another segment of business wherein we many a times play host WR HQVXUH WKH HQWLUH HYHQW LV VXFFHVVIXO and we are happy to play a small part in the happier times of the families involved. In the opinion of Nupur, Rishikesh beLQJ WRXWHG DV WKH :RUOG &DSLWDO RI <RJD we are targeting the international travelHUV ZKR FRPH WR ,QGLD WR SUDFWLFH \RJD ,QWHUQDWLRQDO <RJD :HHN D ZHHN ORQJ IHVWLYDO KHOG IURP 0DUFK VW WR WK DW *DQJD Kinare brings 70 hours of yoga and mediWDWLRQ SUDFWLFH LQ WKH ULYHUEDQNV RI WKH *DQJHV ZLWK VRPH RI WKH EHVW WHDFKHUV LQ the town of Rishikesh along with spiritual GLVFRXUVHV IURP OHDUQHG PHQ ZKR DUH Ă \ing in from all over the world just to interDFW ZLWK WKH SDUWLFLSDQWV RI WKLV IHVWLYDO During the festival we have travelers from DFURVV WKH JOREH WR SUDFWLFH \RJD DQG SDUWLFLSDWH LQ WKH SURJUDPPHV %H\RQG WKH yearly event, we have several short as well DV ORQJ GXUDWLRQ <RJD SDFNDJHV IRFXVLQJ
primarily on yoga and wellness. FITs and GRPHVWLF WUDYHOHUV DUH DOVR RXU SULPDU\ DXGLHQFH 7KH YDULRXV DGYHQWXUH DFWLYLWLHV LQ DQG DURXQG 5LVKLNHVK OLNH :KLWH :DWHU 5LYHU 5DIWLQJ -XQJOH 6DIDUL LQ 5DMDML 1DWLRQDO 3DUN HWF DUH WKH DWWUDFWLRQV IRU RXU GRPHVWLF WUDYHOHUV 6HQLRU FLWL]HQV are also a very important segment of our JXHVWV DQG ZH KDYH VSHFLDO SURYLVLRQV GHGLFDWHG IRU WKH HOGHUO\ +DUMHHW VDLG WKDW WKH 0RVDLF +RWHO LV D XQLTXHO\ FUDIWHG HQWLW\ ZKLFK EURDGO\ IRFXVHV RQ SURPRWLQJ WKH LQ KRXVH IDFLOLWLHV 7KH FRUSRUDWH DQG OHLVXUH WUDYHOHUV DUH RXU PDLQ IRFXV DV WKH KRWHO LV ORFDWHG LQ DQG DURXQG WKH FLW\ ZKHUH FRUSRUDWH JXHVWV FDQ PL[ EXVLQHVV ZLWK D OLWWOH pleasure. 6DNHW REVHUYHV WKDW WKH WDUJHW DXGLHQFH KDV DOZD\V EHHQ FRUSRUDWH :H RIIHU PHHWLQJ FRQIHUHQFH YHQXHV ZLWK VWDWH RI WKH DUW IDFLOLWLHV ZLWK WKH PDMRULW\ RI WKH FRUSRUDWH DUH LQ $QGKHUL %DQGUD 3RZDL UHJLRQ PDNHV :DWHUVWRQHV D WRS FKRLFH IRU WKHVH FRPSDQLHV =LD VD\V WKDW 6YHQVND IRFXVHV SULPDULO\ on the business segment, ranging from WKH VWDU GHOX[H KRWHOV 6YHQVND 'HVLJQ +RWHOV WR VWDU KRWHOV 6YHQVND 6HOHFW +RWHOV WR H[WHQGHG VWD\ VHUYLFHG DSDUWPHQWV 6YHQVND 6XLWHV :H DUH YHU\ EXOOish on the Indian market and looking to DJJUHVVLYHO\ H[SDQG RXU SUHVHQFH LQ WKH FRXQWU\ Challenges In the opinion of Harsh, Boutique hotels
LQ JHQHUDO IDFH D VWLII FKDOOHQJH LQ FRPpeting against the larger luxury hotels, PRUH VR VLQFH WKH UDWHV DUH H[WUHPHO\ FRPSHWLWLYH HVSHFLDOO\ GXULQJ WKH RII SHDN PRQWKV ,I WKH GLIIHUHQFH LQ UDWHV LV QRW PXFK JXHVWV XVXDOO\ SUHIHU ODUJHU OX[ury hotels against the boutique hotels but WKHQ WKH H[SHULHQFH RI VWD\LQJ LQ D ERXtique hotel is very different. Our repeat FOLHQWHOH DQG ORQJ VWDQGLQJ UHODWLRQVKLSV ZLWK PRVW RI WKH FXVWRPHUV LV WHVWLPRQ\ WR RXU KLWKHUWR DFFRPSOLVKPHQWV LQ VSLWH RI WKH UXWKOHVV SULFH FXWV GXH WR WKH JDSV EHtween the supply and demand in a market OLNH -DLSXU 7KH SUHVHQFH RI D SOHWKRUD RI luxury hotels and large number of mid and VPDOO FDWHJRU\ KRWHOV GHĂ&#x20AC;QLWHO\ KDV LWV VHW RI FKDOOHQJHV EXW LW LV WKH Ă&#x20AC;HUFH FRPSHWLWLRQ ZKLFK EULQJV RXW WKH EHVW LQ XV DQG ensures that we are on top of our game at all times. 1XSXU VD\V WKH YDULRXV FKDOOHQJHV IDFHG by the boutique hotels in India are ComSHWLWLRQ HVSHFLDOO\ ZLWK WKH ULVH RI WKH number of boutique hotels in India, it is YHU\ FKDOOHQJLQJ WR NHHS XS ZLWK WKH FRPpetition and also maintain uniqueness. &RQVXPHUV DUH FKDQJLQJ LQ ERWK DWWLWXGH DQG EHKDYLRU DV FXVWRPHUV DUH FRPLQJ XS ZLWK QHZ WUHQGV LQ DUFKLWHFWXUH GHVLJQV WHFKQRORJ\ HQYLURQPHQW IULHQGO\ KRWHOV FRQFHSWV 7KH QHZ DJH WUDYHOHU LV no more brand loyal and travel has now EHFRPH DQ H[SHULHQFH *XHVWV QRZ SUHIHU D ZKROHVRPH H[SHULHQFH LQ WKH SURSHUWLHV WKDW WKH\ FKRRVH WR VWD\ ´7KH RQOLQH SUHVHQFH RI WKH FXVWRPHU with the most noteworthy trend in 2015 is WKH LQFUHDVHG XVH RI LQWHUQHW SDUWLFXODUO\
Hospitality
Svenska Design Hotels
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6DNHW *XSWD +HDG 6DOHV 0DUNHWLQJ 0DUV (QWHUSULVHV 2XU ERXWLTXH KRWHO PDQDJHG WR PDLQWDLQ DQ DYHUDJH RFFXSDQF\ RI LQ WKH ILUVW KDOI DV ZH KHDG WRZDUGV WKH \HDU HQG ZH H[SHFW D ULVH LQ RFFXSDQF\ DJDLQ ZLWK D ORW RI LQWHUQDWLRQDO EXVLQHVV FRPLQJ LQ WR WKH FLW\ VRFLDO PHGLD DQG WHFKQRORJ\ E\ FRQVXPHUV ZKLOH PDNLQJ FKRLFHV UHODWHG WR WKHLU travel itinerary. Therefore, hotels now QHHG WR PDLQWDLQ D WHUULĂ&#x20AC;F RQOLQH SUHVHQFH %H\RQG WKDW WKH ULVH RI WKH 0HWD 6HDUFK LV DQRWKHU VLJQLĂ&#x20AC;FDQW FKDOOHQJH 0HWD VHDUFK HQJLQHV OLNH *RRJOH +RWHO Finder, TripAdvisor, Kayak & Trivago offer XVHUV WKH DELOLW\ WR WDNH LQIRUPHG GHFLsions on booking hotel rooms without KDYLQJ WR MXPS DURXQG IURP RQH KRWHO¡V website to another,â&#x20AC;? She added. +DUMHHW VWDWHV WKDW WKH NH\ FKDOOHQJHV DUH LQIUDVWUXFWXUH UHJXODWRU\ DYDLODELOLW\ RI SURGXFW ERXTXHW ULVLQJ LQĂ DWLRQ LQWHUFXOWXUDO GLIIHUHQFHV DQG VKRUWDJH RI VNLOOHG manpower. ´,Q WLHU , FLWLHV OLNH 0XPEDL WKH VXSSO\ RI URRPV LV WRR KLJK DV FRPSDUHG WR WKH GHPDQG ,Q HDFK FDWHJRU\ WKHUH DUH PXOWLSOH RSWLRQV ZLWKLQ WKH YLFLQLW\ %HFDXVH RI WKLV KRWHOV JHQHUDOO\ IDFH D FKDOOHQJH in the lean season when the demand is even lower. The other problem is the DPRXQW RI WD[HV DQG FKDUJHV WKDW WKH guests have to pay. The guests sometime HQG XS SD\LQJ PRUH WKDQ WKH DFWXDO UDWHV ZKLFK OHDGV WR JXHVW GLVVDWLVIDFtion,â&#x20AC;? Saket added. =LD VDLG ´7KH KRVSLWDOLW\ LQGXVWU\ LQ ,QGLD IDFHV D XQLTXH VLWXDWLRQ LQ WKDW WKHUH DUH FHUWDLQ PDUNHWV DUHDV LQ ZKLFK WKHUH LV surplus supply while various other areas/ regions are badly under-supplied with KRWHO URRPV :H KDYH DOVR VHHQ VLWXDtions where an under-supplied market suddenly has a spurt of new rooms open,
and given the small base of existing hotel URRPV WKLV UHVXOW LQ RFFXSDQF\ DQG UDWH pressures in the short term till the dePDQG JURZV WR FDWFK XS ZLWK WKH VXSSO\ Marketing and promotional plans +DUVK VD\V ZH ZRUN YHU\ FORVHO\ ZLWK D IHZ FRUSRUDWH KRXVHV DQG VHOHFW WUDYHO agents apart from attending some travel WUDGH VKRZV :H DOVR KDYH DQ RQOLQH SUHVHQFH DQG ZH ZRUN ZLWK D IHZ DJHQFLHV SURPRWLQJ VDOHV DQG PDUNHWLQJ :H YDOXH our regular guests and have built a loyal FXVWRPHUV GDWDEDVH RYHU WKH SDVW 7KH promotional tool for a hotel like ours is by word of mouth. Nupur says to follow the FODVVLF 3V RI PDUNHWLQJ DQG FRPSOLPHQW WKHP ZLWK WKH 3V RI LQWHUQHW PDUNHWLQJ ² SDUWLFLSDWLRQ SHUVRQDOL]DWLRQ SUHGLFWLYH PRGHOLQJ DQG SHHU WR SHHU FRPPXQLWLHV +DUMHHW VWDWHV WKDW ZH XVH VRFLDO PHGLD DV D WRRO OLNH )DFHERRN 7ZLWWHU *RRJOH DQG You Tube to promote our events and to position a boutique hotel in a trade market. Saket said that we have always been seOHFWLYH DQG VXEWOH LQ RXU PDUNHWLQJ VWUDWHJ\ IRU WKH KRWHO DQG FOXE 6LQFH WKH DFFHVV WR WKH FOXE LV UHVWULFWHG WR WKH FOXE PHPEHUV RQO\ WKH PDUNHWLQJ DSSURDFK IRU WKH KRWHO DQG IRU WKH FOXE LV VOLJKWO\ GLIIHUHQW +HQFH WKH IRFXV LV PRUH RQ UHDFKing out to these global markets via print PHGLD FDPSDLJQV LQ LQWHUQDWLRQDO SXEOLFDWLRQV :H UHO\ RQ ZRUG RI PRXWK SXEOLFLW\ as we believe that it is the best way you FDQ PDUNHW \RXUVHOI :H DOVR GR D ORW RI HYHQWV ZLWK FRQVXODWHV DQG HPEDVVLHV RI YDULRXV QDWLRQV ORFDWHG LQ 0XPEDL 7KLV
KHOSV XV UHDFK RXW WR RXU SUHFLVH WDUJHW DXGLHQFH :KLOH RQ WKH RWKHU KDQG IRU WKH KRWHO ZH GR D ORW RI RQOLQH RIĂ LQH PHGLD FDPSDLJQV :DWHUVWRQHV KRWHO LV ZHOO NQRZQ DPRQJVW WKH FRUSRUDWH $OO WKH PHGLD FDPSDLJQV KHOS XV FUHDWH D EUDQG UHFDOO WKXV PDNLQJ LW HDVLHU IRU WKH VDOHV IRUFH WR JHQHUDWH EXVLQHVV )RU DQ\ KRWHO travel trade is as important a segment as FRUSRUDWH EHFDXVH \RX FDQ H[SHFW JUHDW YROXPHV RI EXVLQHVV IURP WUDYHO WUDGH :H have planned for Road Shows in Metro &LWLHV DQG 7LHU ,, &LWLHV WR LQFUHDVH YLVLELOLW\ :H DUH DOVR WDUJHWLQJ \HDUORQJ LQERXQG VHULHV IRU FRQWLQXRXV EXVLQHVV Zia said that Svenska Hotels use various SODWIRUPV DQG FKDQQHOV IRU PDUNHWLQJ $SDUW IURP GLJLWDO EHFRPLQJ PRUH DQG PRUH LPSRUWDQW LQFOXGLQJ VRFLDO PHGLD and mobile optimization, we also rely on WUDGLWLRQDO SULQW HOHFWURQLF DQG RXWGRRU PHGLD FDPSDLJQV WR EXLOG DQG SURPRWH our brand. Svenska has also partnered ZLWK YDULRXV RQOLQH FKDQQHOV IRU PDUNHWing both rooms and food & beverage VHUYLFHV Coping up with the emerging new properties In the opinion of Harsh, The number of XSFRPLQJ QHZ KRWHOV DQG WKH HYHU LQFUHDVLQJ RYHUDOO LQYHQWRU\ RI URRPV IRU WKH 3LQN FLW\ UHPDLQV D PDMRU FKDOOHQJH ,W KDV GHĂ&#x20AC;QLWHO\ EHHQ D GHWHUUHQW LQ DFKLHYLQJ WKH GHVLUHG URRP UDWHV :H GR KRSH WKDW ZLWK WKH WRXULVP IULHQGO\ SROLFLHV RI WKLV *RYHUQPHQW OLNH LQWURGXFWLRQ RI YLVD RQ DUULYDO IDFLOLW\ IRU PDQ\ FRXQWULHV ZLOO UHVXOW LQ LQFUHDVHG QXPEHU RI WRXULVW DUULY-
DOV LQ ,QGLD DQG HYHQWXDOO\ EHQHĂ&#x20AC;W DOO WKH organisations involved in tourism indusWU\ 7KH GHPDQG VXSSO\ ZLOO EDODQFH RXW LQ GXH FRXUVH DQG RQO\ WKRVH KRWHOV ZKLFK KDYH D ORQJ WHUP YLVLRQ RI VHUYLQJ WKH FXVWRPHUV ZLOO VXFFHHG ´7KH QHZHU KRWHOV DOVR EULQJ LQ QHZHU WHFKQRORJLHV DQG ODWest trends. The new entrants give us an opportunity to learn from them so that we are able to reinvent ourselves from time to time to keep up with the likes and dislikes RI WKH FXVWRPHUV Âľ +H DGGHG Harjeet says that as the hotel industry is expanding, Tux Hospitality is playing safe and smart with a new range of boutique KRWHOV FRPLQJ XS DW WRXULVW GHVWLQDWLRQV 6DNHW VWDWHV WKDW WKH KRVSLWDOLW\ VHFWRU LQ India has grown massively over the past GHFDGH HVSHFLDOO\ LQ DQ RYHU FRPSHWLWLYH market like Mumbai, you will see a lot of QHZ VHJPHQWV FURSSLQJ XS &XVWRPL]DWLRQ will be our key strategy for 2015-16. The IDFW LV \RX QHHG WR VHQVH WKH PDUNHW DQG FRPH XS ZLWK VRPHWKLQJ XQLTXH WR RIIHU ZKLFK WDNHV WKH HQWLUH PDUNHW E\ VWRUP =LD FRQFOXGHV WKDW RYHUDOO DV D FRXQWU\ India is still highly under-supplied in terms RI KRWHO URRPV :LWK EDUHO\ URRPV DFURVV WKH ZKROH FRXQWU\ WKLV LV less than the hotel rooms in Shanghai or New York City alone. So there is huge potential for hospitality industry to grow in India and though sometimes there are short periods of over-supply in some markets, but the new inventory is getting very rapidly absorbed and India has a long, ORQJ ZD\ WR JR EHIRUH DQ\RQH FDQ VD\ WKDW LW KDV H[FHVV KRWHO URRPV
www.voyagersworld.in
Hospitality
26>>
GLOBAL HOTELS GET ECO-FRIENDLY
Hotels across the world are increasingly resorting to eco-friendly measures in their designs, practices and services that eventuate into reduced carbon impressions while saving costs. PRIYAMVADHA BALARAM
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
+LOWRQ :RUOGZLGH UHFHQWO\ DQQRXQFHG WKDW LW ZLOO UHGXFH WKH HQYLURQPHQWDO LPSDFW RI PHHWLQJV DQG HYHQWV KHOG DW its more than 90 hotels and resorts in $VLD 3DFLĂ&#x20AC;F WKURXJK DQ H[SDQGHG FDUbon emissions solution, the Clean Air Programme. Starting on May 1, meeting SODQQHUV DQG GHOHJDWHV FDQ SOD\ WKHLU SDUW LQ UHGXFLQJ FDUERQ HPLVVLRQV DQG GHOLYHU PRUH VXVWDLQDEOH H[SHULHQFHV WR WKHLU FXVWRPHUV :KHQ FXVWRPHUV FKRRVH DQ\ RI +LOWRQ¡V SDUWLFLSDWLQJ KRWHOV DV PHHWLQJ RU VRFLDO event venues, the Clean Air Programme ZLOO SURYLGH D FDOFXODWLRQ RI WKH FDUERQ HPLVVLRQV RI WKH HYHQW DW QR FRVW WR WKH FXVWRPHU +LOWRQ ZLOO WKHQ SXUFKDVH WKH HTXLYDOHQW FDUERQ FUHGLWV WR Ă&#x20AC;QDQFH HQYLURQPHQWDOO\ IULHQGO\ SURMHFWV DFURVV $VLD 3DFLĂ&#x20AC;F LQ SDUWQHUVKLS ZLWK FDUERQ RIIVHW solutions provider Climate Friendly. The programme is designed to make it easier IRU PHHWLQJ SURIHVVLRQDOV WR LQFRUSRUDWH environmental solutions into meetings and events. 0DUWLQ 5LQFN SUHVLGHQW $VLD 3DFLĂ&#x20AC;F +LOWRQ :RUOGZLGH VDLG ´0DQDJLQJ RXU HQYLURQPHQWDO LPSDFW DQG GHYHORSLQJ QHZ SURGXFWV WR HQKDQFH WKH FXVWRPHU H[SHULHQFH DUH SDUW DQG SDUFHO RI KRZ ZH RSHUDWH DV D EXVLQHVV $SDUW IURP FRQVLVWHQWO\ VHHNLQJ RSSRUWXQLWLHV WR UHGXFH ZDVWH DQG FRQVHUYH HQHUJ\ LQ RXU GDLO\ RSHUDtions, the Clean Air Programme allows us
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TAAI KEEN TO WORK WITH LUXEMBOURG AND SOUTH AFRICAN TOURISM
The Travel Agents Association of India (TAAI) met with representatives from Luxembourg as well as South African Tourism to help promote the destinations in India. VW BUREAU
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HRAEI APPEALS TO GOVERNMENT FOR LOWER GST RATE
last month. The visiting delegates made D SUHVHQWDWLRQ H[FOXVLYHO\ IRU WKH 7$$, WHDP VHHNLQJ FR RSHUDWLRQ IURP WKHP to promote Luxembourg as a tourism destination from India. The presentation VKRZHG SODFHV WR YLVLW DQG WKLQJV WR GR in Luxembourg. A destination for holiday makers and honeymooners, Luxembourg LV D GHVWLQDWLRQ IXOO RI DUW DQG FXOWXUH QDWXUH VSRUWV OHLVXUH VKRSSLQJ FDVWOHV
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fuel will not fall under the purview of *67 LQSXW WD[ FUHGLW ZLOO EH PXFK ORZHU WKDQ WKH WD[ FROOHFWHG ,Q WKLV EDFNGURS +5$(, IHHOV WKH HPSRZHUHG FRPPLWWHH RI *67 WR WDNH LQWR DFFRXQW WKHVH IDFWRUV EHIRUH VSHFLI\LQJ WKH UDWH RI *67 IRU WKLV VHFWRU 7KRXJK +5$(, PHPEHUV ZHOFRPHG WKH LQWURGXFWLRQ RI *67 ELOO DV LW PHDQV a single point uniform taxation for all hotels and restaurants throughout the FRXQWU\ DV ZHOO DV UHGXFWLRQ RI SDSHU ZRUN DQG PXOWLSOH Ă&#x20AC;OLQJ RI YDULRXV WD[ returns, they are not sure about the GST UDWH WKDW ZLOO EH Ă&#x20AC;[ HG E\ WKH JRYHUQment. ´7KH LQGLFDWLYH UDWH RI WR SHU FHQW ZKLFK LV EHLQJ VSHFXODWHG LV YHU\ KLJK for the hospitality industry and will mean a body blow to the industry, as a result RI ZKLFK WKH KRWHOV DQG UHVWDXUDQWV ZLOO badly suffer,â&#x20AC;? the HRAEI release stated. ,Q WKLV VFHQDULR LW LV LPSRUWDQW WKDW WKH Empowered Committee of GST takes LQWR DFFRXQW WKHVH IDFWRUV EHIRUH VSHFLI\LQJ WKH UDWH RI *67 IRU WKLV VHFWRU
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IACC REVEALS TOP 10 MEETING TECHNOLOGY TRENDS FOR 2015
The International Association of Conference Centres released its Top 10 Meeting Tech Trends for 2015, which are influencing meeting planners and venue operators across the globe. VW BUREAU
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EDQGZLGWK FRQQHFWLYLW\ DQG DGYDQFHG software solutions to provide seamless integration into the meeting for virtual atWHQGHHV IDFXOW\ DQG JXHVW VSHDNHUV $GGLWLRQDOO\ WKHUH LV DQ LQFUHDVH LQ FOLHQWV ZDQWLQJ WR FDSWXUH YLGHR WR VHQG WR DQRWKHU SK\VLFDO ORFDWLRQ ZKHUH D VHFRQG JURXS RI SDUWLFLSDQWV DUH JDWKHUHG - Conference Venues Welcome Streetview Technology - The trend toward part-time meeting planners who are not full-time professional planners but may EH DQ H[HFXWLYH DVVLVWDQW PDUNHWLQJ FRRUGLQDWRU KXPDQ UHVRXUFH SURIHVVLRQDO RU GHSDUWPHQW KHDG LV RQ WKH LQFUHDVH 7RGD\¡V PHHWLQJ SODQQHU H[SHFWV DQG UHquires more from their venue partners, in WHUPV RI HYDOXDWLQJ YHQXHV¡ FDSDELOLWLHV WR VXSSRUW WKHLU PHHWLQJ RU HYHQW :KHQ D SODQQHU FDQQRW FRQGXFW DQ LQ SHUVRQ YHQXH LQVSHFWLRQ WHFKQRORJ\ LV IDVW evolving using the Google Street View FRQFHSW WR SURYLGH YDOXDEOH YLUWXDO YHQXH tours, room images showing meeting layouts and property video footage. - Buying Your Meeting Online - More DQG PRUH FOLHQWV DUH XVLQJ WKH ZHE DV SULPDU\ WRROV IRU SXUFKDVLQJ GHFLVLRQV 2QH ,$&& YHQXH UHFHQWO\ UHSRUWHG RI DOO QHZ EXVLQHVV FRPHV YLD RQOLQH VHDUFK DQG WKH\ H[SHFW WKDW QXPEHU WR JURZ 7KH YHQXHV WKDW ZLOO EH WKH PRVW VXFFHVVIXO LQ FDSWXULQJ WKLV EXVLQHVV ZLOO KDYH websites that serve not only as marketLQJ EURFKXUHV EXW DV WKH SULPDU\ WRRO IRU WKHLU FOLHQWV WR SODQ ERRN SXUFKDVH DQG engage with them for their next meeting.
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INDIAN CONVENTIONS GET GLOBAL.. SCOUT FOR NEW DESTINATIONS IRENE SUSAN EAPEN
The outbound travellers of India are constantly growing and exploring best MICE venues especially with
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the growing numbers in incentive travel.
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global MICE market. MICE Industry Chiranjib Biswas, Destination Manager, Kenya Tourism Board says, Kenya Tourism Board is implementing strong steps in positioning Kenya as a preferred PHHWLQJV LQFHQWLYHV WUDYHO FRQIHUHQFHV DQG H[KLELWLRQV 0,&( GHVWLQDWLRQ ,QGLD LV WKH WK ODUJHVW WRXULVW VRXUFH market for Kenya in the world and largest in Asia. ´7KRXJK OHLVXUH LV WKH SULPDU\ VHJPHQW RI WUDYHOOHUV EXW RYHU WKH \HDU¡V 0,&( WUDYHOOHUV KDYH LQFUHDVHG VXEVWDQWLDOO\ .HQ\D KDV DOO WKH HOHPHQWV WR DWWUDFW
more and more MICE travellers with hassle free VISA, Indian food, large FRQIHUHQFH IDFLOLWLHV DQG H[FHOOHQW Ă LJKW FRQQHFWLYLW\ Âľ +H DGGHG Beena Menon, Representative India , 7RXULVP ,UHODQG VDLG ´ 7KH ,QGLDQ FRUSRUDWHV DQG EXVLQHVV DUH FRQVWDQWO\ seeking new and unexplored destinations for MICE travel, the MICE segment LV FRQVWDQWO\ JURZLQJ :H H[SHFW WR VHH 0,&( DFFRXQWLQJ IRU D VLJQLĂ&#x20AC;FDQW QXPber of outbound travels from India, esSHFLDOO\ LQ WKH LQFHQWLYH VHJPHQW Âľ $FFRUGLQJ WR (XUR0RQLWRU ,QWHUQDWLRQDO 0,&( DFFRXQWV IRU RYHU RI ,QGLD¡V
RXWERXQG WUDIĂ&#x20AC;F DQG WKLV LV VHW WR LQFUHDVH E\ DQ HVWLPDWHG E\ $FFRUGLQJ WR WKH ,QWHUQDWLRQDO &RQJUHVV DQG &RQYHQWLRQ $VVRFLDWLRQ ,&&$ VWDWLVWLFV ,QGLD¡V VKDUH RI 0,&( WUDYHO DFFRXQWV IRU 86 ELOOLRQ ZRUOGZLGH WUDYHO DQG FXUUHQWO\ UDQNV WK LQ WKH global MICE market. +DVVDQ 0DGDK 'LUHFWRU ,QGLD ,VUDHO Ministry of Tourism states that the marNHW LV JRRG HVSHFLDOO\ IRU DJULFXOWXUH WRXUV DQG FRQIHUHQFHV :H KDYH KDG WKH $JUL WHFK H[KLELWLRQ ZHUH WKH FKLHI PLQLVWHU RI 0DKDUDVKWUD SDUWLFLSDWHG DORQJ with other dignitaries. Thousands from India have travelled to see exhibitions in
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Israel in the last few months and we are H[SHFWLQJ PRUH LQ WKH IXWXUH :H ZDQW WR IRFXV LQ ,QFHQWLYH WRXUV WKLV \HDU VLQFH ZH NQRZ WKDW ZH KDYH D JUHDW SURGXFW WR offer to this segment.â&#x20AC;? Expected growth Beena says that we hope to see a 15 LQFUHDVH LQ WRXULVW DUULYDOV WR WKH island of Ireland from India in 2015. 7KH %ULWLVK ,ULVK 9LVD 6FKHPH D MRLQW LQLtiative between Ireland and the United .LQJGRP ZDV ODXQFKHG RQ )HEUXDU\ 2015 in India and allows one to travel in and around Ireland and the UK on a sinJOH YLVD ZKLFK PHDQV WKH WRXULVWV DQG EXVLQHVV YLVLWRUV FDQ YLVLW ERWK ,UHODQG
DQG WKH 8. LQFOXGLQJ 1RUWKHUQ ,UHODQG RQ D VLQJOH YLVD :H KRSH WKDW WKLV YLVD VFKHPH ZLOO JLYH D IXUWKHU LPSHWXV WR travel to the island of Ireland from India. &KLUDQMLE VWDWHV WKDW WKH REMHFWLYH RI .HQ\D 7RXULVP %RDUG LV WR UHDFK RYHU 00,000 Indian tourists by the year 2018 and India ranks as the 4th after UK, US and Italy in arrivals. ´:H DUH H[SHFWLQJ D JURZWK RI LQ this segment and are looking forward IRU WKH ,QFHQWLYH WRXUV WR EH LQFUHDVLQJ in number,â&#x20AC;?Hassan added. Promotional Plans ´:LWK D IRFXV RQ WKH 0,&( VHJPHQW ZH
DUH WU\LQJ WR UHDFK RXW WR WKH FRUSRUDWH traveller through traditional and new age media platforms like smart phone DSSOLFDWLRQ VRFLDO PHGLD , SDG HWF :H DUH DOVR FORVHO\ ZRUNLQJ ZLWK WKH WUDYHO WUDGH ZKR VSHFLDOL]HV LQ 0,&( VHJment,â&#x20AC;? Chiranjib added. %HHQD VDLG WKDW 7RXULVP ,UHODQG FRQGXFWV URDG VKRZV ZRUNVKRSV WUDLQLQJ seminars and destination presentations for the MICE tour operators as well as IRU OHDGLQJ FRUSRUDWHV WR VKRZFDVH ,UHland as a MICE destination. Additionally, ZH DOVR UHJXODUO\ FRQGXFW IDPLOLDULVDtion trips for MICE travel agents to see DOO WKDW ,UHODQG KDV WR RIIHU Ă&#x20AC;UVW KDQG
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FDWHG LQ WKH KHDUW RI 'XEOLQ RIIHUV PHHWLQJ URRPV LQFOXGLQJ D VHDW auditorium and 4,500 square meters RI H[KLELWLRQ VSDFH 7KH &&' RIIHUV D XQLTXH DQG LQVSLUDWLRQDO EDFNGURS IRU DQ\ LQWHUQDWLRQDO FRQIHUHQFH RU HYHQW The CCD boasts a unique glass-fronted atrium running the full height of the EXLOGLQJ WKDW JLYHV YLVLWRUV SDQRUDPLF YLHZV RI WKH 5LYHU /LIIH\ 'XEOLQ FLW\ FHQWUH DQG WKH :LFNORZ PRXQWDLQV +DVVDQ VD\V ´7KH ,VUDHO 7UDGH )DLUV Convention Center is the largest and most VRSKLVWLFDWHG FRPSOH[ LQ ,VUDHO IRU RUJDQL]LQJ FRQIHUHQFHV H[KLELWLRQV WUDGH IDLUV H[DPLQDWLRQV SHUIRUPDQFHV DQG HYHQWV DW DQ LQWHUQDWLRQDO VFDOH +XQGUHGV RI
events and exhibitions are held in the FRPSOH[ HDFK \HDU DQG DWWUDFWV PRUH WKDQ 2.5 million visitors annually.â&#x20AC;? Trends ´:H DUH ZLWQHVVLQJ PRUH HGXFDWLRQDO tours as initially people went to exhibitions only, but now people go for training and studying. This segment will JURZ VLQFH WKH FROODERUDWLRQ EHWZHHQ ERWK FRXQWULHV DUH DOVR JURZLQJ DQG will grow more after the planned visit of the PM of India later this year,â&#x20AC;? Hassan added. %HHQD FRQFOXGHV WKDW WKH FOLHQWV DUH FRQVWDQWO\ ORRNLQJ IRU XQLTXH GHVWLQDtions and venues for MICE travel. The
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CORPORATE INSURANCE MUST FOR RISKS AND UNLIKELY NON-RISKS
Every organisation that has employees travelling on business duly insured so as to avoid extravagant expenses that may result in the event of unforeseen circumstances. PRIYAMVADHA BALARAM
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EUDQFKHV SDQ ,QGLD DUH LWV VWUHQJWKV so also its global footprint with more WKDQ UHSUHVHQWDWLYHV DFURVV VHYHQ FRXQWULHV DQG EXVLQHVV ZLWK JOREDOO\ OHDGLQJ WUDYHO PDQDJHPHQW FRPSDQLHV DQG IRUHLJQ H[FKDQJH GHDOHUV JOREDOO\ in India. ´7KH RQVHW RI WKH GLJLWDO HUD KDV LQHYLtably made us take on to the digital meGLXP LQ IXOO VZLQJ :H LQWHQG WR PDNH the best use of this medium in the near IXWXUH ZLWK GHSOR\LQJ H FRPPHUFH DQG P FRPPHUFH IDFLOLWLHV WR UHDFK RXW LQWHUQDWLRQDOO\ ZLWK RQH FOLFN Âľ 'HY VD\V &RVW VDYLQJ Ă H[LELOLW\ RIIHUHG RQ WKH premium for a large corporate company :KHQ LW FRPHV WR SURYLGLQJ WUDYHO DVVLVWDQFH VHUYLFHV WR FRUSRUDWHV ZH W\SLFDOO\ engage with our various distribution partQHUV WR EXLOG FXVWRPLVHG SURGXFWV IRU GLIIHUHQW FOLHQWV DV ZH EHOLHYH RQH SURGXFW GRHV QRW Ă&#x20AC;W DOO 7RJHWKHU ZH HQVXUH WKDW WKH FRUSRUDWH JHW WKH EHVW VXLWHG SURWHFWLRQ SODQ DW KLJKO\ FRPSHWLWLYH UDWHV DQG SURYLGH FRPSHOOLQJ YDOXH IRU RXU FXVWRPHUV ZLWK D OHYHO RI SURGXFW RSWLPLVDWLRQ not previously available in the travel inVXUDQFH VHFWRU LQ ,QGLD Average group sizes and individual covers For a MICE group that travels together in large numbers for a short period of time, the average group sizewill range between SHRSOH 7KH LQGLYLGXDO FRYHUV are issued to an average of200 - 300employees at different levels in the organisation based on their travel needs. Claim processing system for corporate insurance 'HY VD\V WKDW 7UDZHOO7DJ¡V HPHUJHQF\ DVVLVWDQFH DQG FODLPV GHSDUWPHQW ZRUN LQ D VWUHDPOLQHG SURFHVV IRU ERWK FRUporate and retail segments. In addition, IRU WKH FRUSRUDWH VHJPHQW WKHUH H[LVWV D WUDYHO GHVN ZKLFK FDWHUV WR FODLPV UHTXHVWV ZLWK XWPRVW FDUH DQG VZLIWQHVV It provides extensive training to these H[HFXWLYHV RQ WKH FODLPV SURFHVV WKH
GRFXPHQWDWLRQ UHTXLUHG HWF HQVXULQJ WKH V\VWHP DQG SURFHVVHV DUH HIĂ&#x20AC;FLHQWO\ KDQGOHG )XUWKHU LWV LQWHJUDWHG FODLPV department works 24x7 tosupport the travel agents, distribution partners or FXVWRPHUV GLUHFWO\ What does a typical corporate insurance not cover? 7UDZHOO7DJ¡V FRUSRUDWH SDFNDJHV DUH GHVLJQHG WR SURYLGH KROLVWLF FRYHUDJH IRU the modern business traveller. However, DV LV WKH FDVH ZLWK DQ\ LQVXUDQFH FRYHUDJH WKHFRUSRUDWH FRYHUDJH DOVR KDV VRPH H[FOXVLRQV VXFK IUDXGXOHQW DFWV GLVKRQHVW\ IDOVH DGYHUWLVLQJ RU FULPLQDO DFWV Covers for trip delay/trip cancellation/ loss of passport/delay in checked-in luggage *LYHQ WKH G\QDPLF QDWXUH RI ZRUN KDQdled by most business travellers, freTXHQW FKDQJHV LQ WUDYHO SODQV DUH LPPLQHQW )XUWKHU WKH HVVHQWLDOV FDUULHG E\ WKH FRYHUHG SHUVRQV DUH FULWLFDO IRU WKHLU ZRUN +HQFH ERWK 70&V DQG FRUSRUDWHV Ă&#x20AC;QG RXU WULS FDQFHOODWLRQ FXUWDLOPHQWV trip delay, loss of passport and missed FRQQHFWLRQV FRYHU LQGLVSHQVDEOH LQGHHG making these some of the most popular FRYHUDJH Redressal speed ´:H DUH H[WUHPHO\ IRFXVHG RQ RXU DVVLVWDQFH VHUYLFHVHQVXULQJ PLQLPXP WXUQDround time and this is the very feature ZKLFK PDNHV RXU FOLHQWV FKRRVH XV 2XU LQWHJUDWHG FODLPV DVVLVWDQFH VHUYLFHV enable us to promptly address the imPHGLDWH QHHGV RI WKH FXVWRPHU DQG UH LPEXUVHPHQW RI FODLPV LQFOXGLQJ FRQVHTXHQWLDO ORVVHV VXFK DV SXUFKDVLQJ HVVHQWLDOV DOWHUQDWH DFFRPPRGDWLRQ RU Ă LJKW UHVFKHGXOHV LQFOXGLQJ SUH ERRNHG SDFNDJHV Âľ 'HY FRQFOXGHG (QVXULQJ VXIĂ&#x20AC;FLHQW FRUSRUDWH LQVXUDQFHV will, therefore, go a long way in making business trips less of a nightmare for FRPSDQLHV
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BUSINESS TRAVEL: TRENDING ALONGSIDE PRICE RISE, LCCS AND OTHER VARIABLES
The business travel segment is evolving in the midst of price rise, hotel room inventory, low cost carriers, new meetings technology and challenges that keep the segment apace with all aspects of travel. VW BUREAU
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
RI JURZWK DW SURMHFWLRQV &LWLQJ SURMHFWLRQV GXULQJ WKH $&7( ,QGLD ([HFXWLYH )RUXP LQ %DQJDORUH UHFHQWO\ 6XUHVK 0DNKLMD 'LUHFWRU 3URJUDP 0DQDJHPHQW DQG 6DOHV ,QGLD &DUOVRQ :DJRQOLW 7UDYHO said that as far as the APAC region was FRQFHUQHG EXVLQHVV JURZWK ZRXOG EH GULYHQ E\ &KLQD DQG ,QGLD DQG PRUH FRGH sharing and LCCs dominating aviation. ´6RPH PRUH $VLDQ FDUULHUV DUH OLNHO\ WR MRLQ WUDGLWLRQDO DOOLDQFHV DQG ORQJ KDXO ORZ FRVW FDUULHUV ZLOO DOVR EH HPHUJLQJ trends.â&#x20AC;? As for the hospitality industry, he said ´$VLD 3DFLĂ&#x20AC;F FLWLHV KDYH WKH KLJKHVW RFFXSDQF\ UDWHV LQ WKH ZRUOG IRU WKH XSFRPLQJ year. The law of supply and demand will FUHDWH LQWHUHVWLQJ G\QDPLFV LQ ,QGLD DQG &KLQD ,Q ,QGLD WKH H[FHVV FRQVWUXFWLRQ RI JOREDO FKDLQV KDV FUHDWHG WRR PXFK VXSSO\ H[FHHGLQJ WKH GHPDQG WKHUHE\ FUHDWLQJ RSSRUWXQLWLHV IRU EX\HUV IRU QHgotiations.â&#x20AC;? &KLQD ZLOO FRQWLQXH WR H[SHULHQFH D VXUSOXV RI QHZ VXSSO\ IURP JOREDO FKDLQV and emerging brands for Chinese travHOOHUV EXW GHPDQG LV H[SHFWHG WR NHHS SDFH Meetings and Events Projections The strongest overall growth will take SODFH LQ $VLD 3DFLĂ&#x20AC;F ZLWK ERWK JURXS VL]HV DQG GDLO\ DWWHQGHHV VL]HV DQWLFLSDWHG WR LQFUHDVH 7KH GHPDQG ZLOO UHPDLQ strong though supply vs. demand will YDU\ DFFRUGLQJ WR WKH FRXQWU\ Ground transportation projections /DVW \HDU &DUOVRQ :DJRQOLW 7UDYHO VWXGLHV IRXQG WKDW FDU UHQWDO SULFHV ZLOO LQFUHDVH modestly though options are limited by
ORFDO UHVWULFWLRQV LQ VRPH ORFDWLRQV WKDW prevent foreign visitors from driving withRXW D ORFDO GULYHU¡V OLFHQVH ,Q WKRVH FRXQWULHV VXFK DV &KLQD FDU UHQWDO LV W\SLFDOO\ FKDXIIHXUHG E\ ORFDO GULYHUV &KLQD¡V FRQWLQXDOO\ GHYHORSLQJ KLJK VSHHG UDLO LQIUDVWUXFWXUH ZLOO JDUner strong interest from travel buyers in ZKR DUH LQFUHDVLQJO\ LQWHUHVWHG in using this option instead of air travel ZKHUH DSSOLFDEOH Challenges $FFRUGLQJ WR D VXUYH\ E\ $EDFXV ODVW \HDU LW LGHQWLĂ&#x20AC;HG VRPH NH\ WUHQGV WKDW DUH DQWLFLSDWHG WR KDYH DQ HIIHFW RQ EXVLQHVV travel in the next few years. RI UHVSRQGHQWV KDYH UHFHLYHG LQVWUXFWLRQV WR IXUWKHU WLJKWHQ EXVLQHVV WUDYHO SROLFLHV 7KHUH LV QR UHOD[DWLRQ of the rules in sight, despite the more IDYRXUDEOH HFRQRPLF RXWORRN DFNQRZOHGJHG E\ DOO UHSRUWHG EXVLQHVV FOLHQWV LPSOHPHQWLQJ SROLFLHV WR GHFUHDVH the number of business trips. Six in ten FOLHQWV DUH H[WHQGLQJ HFRQRP\ FODVV WKUHVKROGV WR UHGXFH EXVLQHVV FODVV travel. RI WUDYHOOHUV DUH DOVR QRZ HQFRXUDJHG WR RSW IRU ORZHU VWDU DFFRPPRGDWLRQ RI UHVSRQGHQWV IHOW WKDW WKHLU UROH KDG UHFHQWO\ VKLIWHG PRUH LQ IDYRXU RI EXVLQHVV SURFXUHPHQW RI EXVLQHVV FOLHQWV KDYH LQFUHDVHG WKHLU SUHIHUHQFH WR XVH ORZ FRVW FDUULHUV 2WKHU SDUDPHWHUV LQ WKH SROLF\ LQFOXGH WKH Ă LJKW WLPH ERRNLQJ FKDQQHO WULS FKDQJHV HWF
RI EXVLQHVV WUDYHO FRPSDQLHV KDYH implemented a business booking tool &%7 RI UHVSRQGHQWV DJUHHG WKDW D good number of travellers wants to deal ZLWK WUDYHO PDQDJHPHQW FRPSDQLHV DQG DJHQFLHV ZLWK SHUFHLYLQJ EXVLQHVV WUDYHO LWLQHUDULHV WR EH WRR FRPSOH[ D WDVN to undertake themselves. 2YHU RI WUDYHO PDQDJHPHQW FRPSDQLHV DQG DJHQFLHV IHOW WKDW VPDUWSKRQHV ZRXOG KDYH D PRGHUDWH WR VLJQLĂ&#x20AC;FDQW LPSDFW RQ EXVLQHVV 2QO\ KDG LPSOHmented any mobile web or native appliFDWLRQV IRU VPDUWSKRQHV OHDGLQJ ZLWK D simple mobile itinerary tool. Though the adoption rates of smartphones and tabOHWV DUH KLJK LQ $VLD 3DFLĂ&#x20AC;F UHJLRQ RQO\ IRXU LQ WHQ HQDEOH Ă LJKW DQG KRWHO ERRNLQJV RQ PRELOH RI EXVLQHVV WUDYHO FRPSDQLHV KDYH FUHDWHG D PRELOH ZHE or native mobile app for smartphones for business bookings. .HHSLQJ DVLGH WKH WUHQGV DQG H[SHFWDWLRQV OHW XV WDNH D ORRN DW WKH FKDOOHQJHV that business travel is burdened with. 5LVLQJ FRVWV RI WUDYHO DQG DFFRPPRGDWLRQ VHHP WR EH WKH ELJJHVW FRQFHUQ presently. In the last few years, airfares have gone sky-high, so also the room rates, thereby DGYHUVHO\ DIIHFWLQJ WUDYHO EXGJHWV *RLQJ EH\RQG FRPSODLQLQJ WKH QHHG WR WUDYHO LV VWLOO WKHUH (PSOR\HHV GHPDQG DFFHVV WR Ă&#x20AC;UVW FODVV WUDYHO DQG KRWHO DUUDQJHPHQWV KHQFH FRPSDQLHV KDYH WR GHVLJQ WKHLU WUDYHO EXGJHWV LQ D ZD\ DV WR NHHS FRVWV DW D FHUWDLQ OHYHO :KLOH SHRSOH WDON DERXW WHFKQRORJ\ pervading all levels of travel on the one
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KDQG D ORW RI SHRSOH VWLOO Ă&#x20AC;QG LW GLIĂ&#x20AC;FXOW WR ERRN D /&& Ă LJKW 7KHUH DUH VHYHUDO issues pertaining to booking the seat, hand luggage, meals onboard, window seats and making reservations in the Ă&#x20AC;UVW URZV IRU LQVWDQFH :LWK YDU\LQJ demands on part of the employees and rising airfare and different airline poliFLHV LW LV TXLWH D FKDOOHQJH IRU FRPSDQLHV WR GUDZ XS D FRVW HIIHFWLYH YDOXH IRU PRQH\ WUDYHO DQG DFFRPPRGDWLRQ SODQ +HQFH LW LV QRW VXUSULVLQJ WKDW EXVLQHVVV these days are resorting to a single-winGRZ ERRNLQJ V\VWHP WR WDNH FDUH RI DOO WKH ERRNLQJ DVSHFWV 6RPH RI WKHP DOVR HQJDJH D VHSDUDWH WUDYHO FRQFLHUJH GHVN in their organizations. This kind of a set XS QRW RQO\ HDVHV WKH SURFHVV EXW DOVR EULQJV DERXW D ORW RI GHDOV DQG GLVFRXQWV LQ KRWHOV DQG Ă LJKWV IRU WKH HPSOR\HHV %HVLGHV WKLV FRPSDQLHV FDQ DOVR IRUPXODWH D PHWLFXORXV WUDYHO SROLF\ LQ RUGHU WR NHHS D OLG RQ FRVWV 7KHVH SROLFLHV FDQ EH DERXW Ă&#x20AC;[LQJ D FHLOLQJ RQ WKH DFFRPPRGDWLRQ FDWHJRU\ OLNH VWDU KRWHOV JXHVW KRXVHV RU VHUYLFHG DSDUWPHQWV DQG DOVR JR RQ WR OLPLWLQJ EXGJHW RQ Ă&#x20AC;UVW FODVV WUDYHO DQG RSWLQJ IRU HFRQRP\ FODVV 7KURXJK WKLV FRPSDQLHV ZLOO EH DEOH WR HIIHFW D VXEVWDQWLDO FXW LQ WKHLU WUDYHO VSHQGLQJ $V IRU WKRVH ZKR IDFH GLVDJUHHPHQW RQ VXFK FRQGLWLRQV WKH EHVW DOWHUQDWLYH ZRXOG be to re-look at their supplier-vendor FRQWUDFWV %XVLQHVV WUDYHO SODQQHUV FDQ UHDFK D GHDO ZLWK ORQJ VWDQGLQJ VXSSOLHUV DQG EULQJ DERXW FRQWUDFWV WKDW UHZDUG loyalty while ensuring a win-win situation for both the parties. 7KH\ FDQ QHJRWLDWH ZLWK WKH DLUOLQHV DQG WKH KRWHOV IRU D FHUWDLQ QXPEHU RI VHDWV
DQG URRPV GXULQJ D FHUWDLQ SHULRG DQG UHDFK DQ DPLFDEOH SROLF\ ZKLOH GUDIWLQJ their request for proposals. 2WKHU SUREOHPV HQFRPSDVV LQFUHDVH LQ the number of new airlines entering the skies, growing passenger numbers, route expansion, need for trained manpower DQG LQIUDVWUXFWXUH DOO UHTXLUHG WR JURZ DW WKH VDPH SDFH $V IRU SULFH VHQVLWLYLW\ DLUOLQHV KDYH EHFRPH FRVW FRQVFLHQFH PRUH WKDQ MXVW 3DVVHQJHU 5HYHQXH E\ FKDQJLQJ WKH EXVLQHVV PRGHOV FRQVWDQWO\ )RU LQVWDQFH FDUULHUV JHQHUDWH UHYHQXH RQ VDOH DQG OHDVH EDFN ZHW OHDVH ,QGLJR SODQHV DUH RQ OHDVH -HW $LUZD\V LV 6SLFH-HW LV DQG *R$LU LV ,W LV H[SHFWHG WKDW WKH QHDU IXWXUH FDSDFLW\ ZLOO LQFUHDVH LQ WKH GRPHVWLF PDUNHW As of today, the entire industry in India is PLOOLRQ SDVVHQJHUV DQQXDOO\ EXW WKH market will add 40 million passengers over the next four years. LCCs have paved for a new trend with WKH LQGXVWU\ JRLQJ IRU DGGLQJ FDSDFLW\ in short haul segments that are usually PRUH SURĂ&#x20AC;WDEOH 2Q DQ DYHUDJH D 0XPEDL 'HOKL Ă LJKW LV VROG DW ,15 $LU 0LOH DQG LQ FRPSDULVRQ 0XPEDL $KPHGDEDG is sold at INR 12/Air Mile. Airlines in India are following models like $LU $VLD DQG 6RXWKZHVW $LUOLQHV E\ FKDUJLQJ H[WUD IRU VSHFLĂ&#x20AC;F VHDWV OLNH E\ WKH ZLQGRZ RU WKH DLVOH VHDW UHGXFLQJ EDJJDJH DOORZDQFH DQG LQFUHDVLQJ FDQFHOODWLRQ RI WLFNHW DQG QR VKRZ FKDUJHV ,QGLJR LV H[SHFWHG WR DGG QHDUO\ DLUFUDIWV D \HDU RYHU WKH QH[W GHFDGH RU VR PRVWO\ WR RS-
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FESTIVALS OF 1 - 29 July, 2015
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17 - 26 July, 2015
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Dok Krachiao (Siam Tulip) Blooming Festival 2015, Chaiyaphum, Thailand Voyager’s World > June 2015
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Muju Firefly Festival, Muju-gun area , Korea
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Great American Duck Race, New Mexico
07 - 09 August, 2015
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Rainforest Music Festival, Kuching, Malaysia
24 - 25 July, 2015 WGWV¤ ¤M +AS¤AJ=AUd
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Tenjin Matsuri, Osaka Tenman Shrine, Osaka, Japan
Burning Man, Nevada, USA www.voyagersworld.in
Luxury Travel
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SELFIE-STICKS AND SELF-DRIVES FIGURE HIGH IN LUXURY TRAVEL MUST-DOS
The current luxury travel market size is $15 bn and is estimated to touch$18 bn by 2017. India is expected to make quantum leaps in this segment; here is a look at what travellers can look at for a luxury holidays VW BUREAU
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
HUV FRPSDUHG WR DQG GULYH D OX[XU\ FDU FRPSDUHG WR 7KLV LV WKH JURXS ZKLFK LQYHVWV WKH PRVW LQ WUDYHOOLQJ LQ VW\OH DFURVV DOO DVSHFWV RI the travel journey. Stylish Spenders are a VPDOO EXW YHU\ LQĂ XHQWLDO WULEH ZLWK RYHU KDOI XQGHU \HDUV RI DJH DQG HDUQLQJ RYHU SHU DQQXP $V SHU D UHSRUW E\ $7 .HDUQH\ WKH FXUUHQW OX[XU\ WUDYHO PDUNHW VL]H LV EQ DQG LV HVWLPDWHG WR WRXFK EQ E\ ,QGLD LV H[SHFWHG WR PDNH TXDQWXP OHDSV LQ this segment, but here is a look at what WUDYHOOHUV FDQ ORRN DW IRU D OX[XU\ KROLGD\V now. 3UHGLFWLQJ WKH WUHQGV WKDW ZLOO WDNH RII LQ D QHZ VWXG\ E\ WKH :RUOG 7UDYHO Market and Euromonitor International report revealed that more travellers than HYHU EHIRUH ZLOO HDW ORFDO VWD\ LQ SRVK hostels - dubbed poshtels - and use new WHFKQRORJ\ OLNH VPDUWZDWFKHV WR SODQ WKHLU WULSV 7KH SRSXODULW\ RI F\FOLQJ KROLdays is also set to endanger golf tourism, ZKLOH $IULFD KDV EHHQ QDPHG WKH ZRUOG¡V QHZ WRS VXUĂ&#x20AC;QJ VSRW $FFRUGLQJ WR WKH VWXG\ ÂśVW\OLVK DQG FRVW FRQVFLRXV¡ %ULWLVK WUDYHOOHUV DUH HPEUDFLQJ ÂśSRVKWHOV¡ ² DIIRUGDEO\ SULFHG KRVWHOV WKDW KDYH EHHQ JLYLQJ D OX[XU\ IDFHOLIW DQG are giving boutique hotels a run for their money. Mixing modern and luxurious deVLJQ ZLWK KLJK WHFK IDFLOLWLHV SRVKWHOV JR DERYH DQG EH\RQG EDVLF KRVWHOV RIIHULQJ restaurants, twin en-suite rooms, free :L)L DQG EUHDNIDVW
7KH ÂśFKHDS EXW FKLF¡ FRQFHSW LV D KLW ZLWK families and young, business and single WUDYHOOHUV ,W LV HVSHFLDOO\ SRSXODU DPRQJ Generation Y, those born between 1981 DQG DQG ZKR HPEUDFH PRELOH WHFKnology and favour designer brands. :RUOG 7UDYHO 0DUNHW 6HQLRU 'LUHFWRU 6LPRQ 3UHVV VDLG Âś3RVKWHOV DUH PRUH WKDQ D EX]]ZRUG 7KH\ UHSUHVHQW D YLDEOH DFFRPPRGDWLRQ RSWLRQ IRU D QXPEHU RI WUDYeller segments and are helping to raise VWDQGDUGV DFURVV WKH HQWLUH 8. KRVSLWDOLW\ VHFWRU ¡ Another trend is the rise of wearable deYLFHV VXFK DV *RRJOH *ODVV DQG VPDUWZDWFKHV WKDW LV PDNLQJ LW HDVLHU WR SODQ and manage holidays. A handful of hoWHOV DLUOLQHV DQG WUDYHO FRPSDQLHV KDYH DOUHDG\ UHOHDVHG VPDUWZDWFK DSSV WKDW DFW DV URRP NH\V RU DOORZ XVHUV WR ERRN Ă LJKWV GRZQORDG ERDUGLQJ SDVVHV RU Ă&#x20AC;QG the best holiday deals. 7KH UHSRUW VDLG Âś:HDUDEOH HOHFWURQLFV ZLOO EHFRPH DQ LPSRUWDQW WRRO IRU WUDYHOOHUV ZKR ZLOO EH LQFUHDVLQJO\ FRQQHFWHG to the internet through different types of PRELOH GHYLFHV ¡ :HDUDEOH GHYLFHV DUH H[SHFWHG WR JR PDLQVWUHDP DQG H[SHULHQFH sharp growth within two years with sales IRUHFDVW WR VN\URFNHW IURP QLQH PLOOLRQ GHYLFHV LQ WR PLOOLRQ LQ 7UDYHO SURIHVVLRQDOV DUH H[SHFWLQJ WKH $SSOH :DWFK WR WDNH WKH VHFWRU E\ VWRUP RQFH LW JRHV RQ VDOH LQ 7KH UHSRUW VDLG SHU FHQW RI RQOLQH WUDYHO ERRNLQJV ZLOO EH GRQH ZLWK PRELOH GHYLFHV E\
One of the emerging trends that will deOLJKW IRRGLHV LV WKH LQà XHQFH WKDW WKH SHHU WR SHHU FRQFHSW LV KDYLQJ RQ ORFDO FXLVLQH 9LVLWRUV DUH LQYLWHG LQWR WKH FRRNV¡ KRPHV IRU PHDOV RU FRRNLQJ OHVVRQV DV WKH ZHEVLWHV FDWHU WR KROLGD\PDNHUV ZKR DUH ORRNLQJ IRU YDOXH DQG PRUH DXWKHQWLF H[SHULHQFHV LQ WKHLU TXHVW WR VDPSOH ORFDO FXLVLQH DQG PHHW QHZ SHRSOH $IWHU WKH PHDO YLVLWRUV FDQ UHYLHZ WKHLU KRVWV LQ WHUPV RI IRRG TXDOLW\ YHQXH DQG FOHDQOLQHVV 7KH FRQFHSW KDV VHHQ UDSLG JURZWK HYHQ WKRXJK LW KDVQ¡W JRQH PDLQVWUHDP just yet. One of the websites, Bookalokal, was founded in Brussels in 2012 and has UDSLGO\ H[SDQGHG WR RWKHU FRXQWULHV ZKLOH DQRWKHU VWDUW XS (DW:LWK KDV H[SDQGHG IURP 6SDLQ DQG ,VUDHO WR FLWLHV worldwide in less than a year. 6LPRQ VDLG œ:KHQ WUDYHOOLQJ DQG RQ KROLGD\ ZH DOO OLNH WR WKLQN WKDW RXU H[SHULHQFH LV DXWKHQWLF WR WKH GHVWLQDWLRQ +RZ PXFK PRUH UHDO FDQ \RX JHW WKDQ E\ HDWLQJ ORFDO IRRG FRRNHG E\ D ORFDO LQ WKHLU RZQ KRPH RU EHLQJ WDNHQ WR D UHVWDXUDQW ZKLFK LVQ¡W IHDWXUHG LQ WKH JXLGH ERRNV"¡ 7KH UHSRUW DOVR VDLG PRUH KRWHO FKDLQV DUH RIIHULQJ UHZDUG VFKHPHV WR HQFRXUDJH œEUDJJLHV¡ ZKHUH JXHVWV WDNH SKRWRV in the hotel and upload the images to VRFLDO PHGLD WR SURPRWH D KRWHO¡V EUDQG 2WKHU WUHQGV LQFOXGH GHVLJQ WRXULVP LQ WKH 0LGGOH (DVW WKH :H&KDW PHVVDJing app in China, and online and mobile ERRNLQJV IRU ,QGLD¡V UDLO QHWZRUN
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Luxury Travel Last year, Tourism Australia developed a food and wine strategy built around the FRQFHSW RI œ5HVWDXUDQW $XVWUDOLD¡ D FDPSDLJQ LQ ,QGLD ODVW \HDU WR FORVH WKH JDS EHWZHHQ SHUFHSWLRQV RI ZKDW $XVWUDOLD KDV WR RIIHU DQG WKH UHDOLW\ RI WKHLU H[FLWLQJ ZRUOG FODVV IRRG DQG ZLQH RIIHULQJ Some of the top food and wine experiHQFHV LQ $XVWUDOLD VKRZFDVHG WKURXJK WKH FDPSDLJQ LQFOXGH HQMR\LQJ D ZDWHU taxi ride through the Sydney harbour, predinner drinks before disembarking at CirFXODU 4XD\ IRU GLQQHU DW 4XD\ UHVWDXUDQW 16: VDLOLQJ WKH :KLWVXQGD\V EHIRUH landing on Hamilton Island for a private VHDIRRG OXQFK DW :KLWHKDYHQ %HDFK 4XHHQVODQG GLQLQJ XQGHU WKH VWDUV DW /RQJLWXGH WR WKH DFFRPSDQLPHQW RI D WUDGLWLRQDO $ERULJLQDO GDQFH RYHUORRNLQJ 8OXUX 1RUWKHUQ 7HUULWRU\ H[SORULQJ
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7KH 7UDQVFRQWLQHQWDO 6RXWK WR 6RXWKHDVW $VLD¡ GD\ NP PLOHV PRWRUF\FOH H[SHGLWLRQ ZLOO EHJLQ LQ 1HZ Delhi on 27 November 27 and after going through Northeast India, the expedition ZLOO FURVV LQWR 0\DQPDU DQG WKHQ KHDG DFURVV QRUWKHUQ 7KDLODQG DQG D ORRS around Laos before ending in Vientiane RQ 'HFHPEHU 7KXV ZLWK GLVFHUQLQJ WUDYHOOHUV FDWFKLQJ XS ZLWK QHZ WUHQGV WKH QHHG WR HQULFK RQH¡V KROLGD\ LV DV LPSRUWDQW DV FKHFNLQJ DQ LWHP RII WKH EXFNHW OLVW DQG ZLWK WKH VHOĂ&#x20AC;H VWLFN LQ KDQG WUDYHO LQ WKH Ă&#x20AC;QHVW VHQVH DW FUHDWLYH DQJOHV FRXOGQ¡W JHW better.
$FFRUGLQJ WR WKH =LFDVVR UHSRUW PRVW OX[XU\ WUDYHO FOLHQWV DUH EHWZHHQ WKH DJHV of 51 and 64, although many are in two other age groups: 31 to 50 and 65-plus. 7UDYHO DJHQWV FRQĂ&#x20AC;UPHG WKDW \RXQJHU FOLHQWV DUH VWDUWLQJ WR JR IRU KLJKHU HQG WUDYHO 7KH WZR PRVW FRPPRQ OX[XU\ WULSV DUH KRQH\PRRQV URPDQWLF JHWDZD\V DQG IDPLO\ PXOWLJHQHUDWLRQDO YDFDWLRQV =LFDVVR IRXQG /X[XU\ WUDYHOHUV DOVR FRQWLQXH WR DVN IRU XQLTXH RII WKH EHDWHQ SDWK H[SHULHQFHV VXFK DV $IULFDQ VDIDULV D WUHQG FLWHG E\ RI =LFDVVR SDUWQHUV Closer home, the Ultimate Travelling &DPS 787& KDV UHWXUQHG WKLV \HDU ZLWK the widely popular Chamba Camp at 7KLNVH\ /DGDNK 7KH PRELOH OX[XU\ FDPS will be operational from June 15 to SepWHPEHU ZKLFK LV FRQVLGHUHG to be the most favourable time to enjoy /DGDNK 7KH LWLQHUDU\ LQ 787& LQFOXGHV D WUDGLWLRQDO /DGDNKL ZHOFRPH XSRQ DUULYDO D WRXU WR WKH FLW\ RI /HK ZLWK D +L 7HD LQ D traditional Ladakhi Home, a visit to the fabled monasteries of Thiksey and Hemis, D ZDON LQ WKH 7KLNVH\ 9LOODJH RU D F\FOLQJ WRXU LQ WKH YLFLQLW\ RI 7KLNVH\ 0RQDVWHU\ D FXOLQDU\ FODVV ZLWK DQ LQ KRXVH FKHI XVing Garden fresh ingredients and Blessed SUD\HU Ă DJV E\ WKH 5LPSRFKH &KLHI $EERW of the Thiksey Monastery). It offers a brief WRXU DURXQG LWV FDPS VLWH LQFOXGLQJ D ZDON WKURXJK WKHLU 2UJDQLF *DUGHQ ,Q KRXVH DFWLYLWLHV OLNH DUFKHU\ FURTXHW DQG VWDU JD]LQJ ZKLOH DW WKH FDPS VLWH D VSHFLDO outdoor dinner during the stay as well as &KRLFH RI RQH %%4 GLQQHU Similarly, Footprint Holidays, a premium OX[XU\ WUDYHO FRPSDQ\ EDVHG LQ &KHQQDL offers personalised luxury holidays to both known and unknown destinations LQ RYHU FRXQWULHV SURYLGLQJ FOLHQWV ZLWK WKH Ă&#x20AC;QHVW LQ Ă LJKWV SUH WUDYHO VHUYLFHV DFFRPPRGDWLRQ DFWLYLWLHV DQG H[SHULHQFHV H[SHULHQFHV $FFRPPRGDWLRQ SOXVK KRWHOV RU YLOODV FKDXIIHXUHG FDUV KLJKO\ NQRZOHGJHDEOH ORFDO JXLGHV DORQJ with your very own personalised holiday EURFKXUH ZKLFK GHWDLOV WKH LWLQHUDU\ Ă LJKW WLPLQJV KRWHOV QDPHV ORFDO HDWLQJ DQG VKRSSLQJ WLSV FKDXIIHXU QDPH DQG HYHQ WKH FDU QXPEHU WR JLYH DQ RSWLPXP H[SHULHQFH DUH MXVW D IHZ RI WKHLU VHUYLFHV
Your gateway to the Indian Outbound Travel Market
JANUARY 2016 Mumbai, Chennai, Ahmedabad, Delhi Email: otrindia@otrindia.com www.otrindia.com
www.voyagersworld.in
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CSR IN TOURISM KEY TO OVERALL WELL-BEING OF LOCAL POPULATION
There is a seemingly sharp rise in the number of corporates, governing bodies and associations coming forward to contribute to tourism through local community living. VW BUREAU
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Voyagerâ&#x20AC;&#x2122;s World > June 2015
Cheque/DD to be drawn in favour of Sphere Travel Media & Exhibitions Pvt. Ltd. Payment must accompany order with Enclosed herewith is my Cheque/DD Cheque/Draft No. Drawn on No 245 Amar Jyothi Layout, Domlur, Bangalore - 560071 Phone: 080- 4083 4100 editor@voyagersworld.in www.voyagersworld.in
Top Appointments
45>>
Rohan Sable
Parveen Chander Kumar
*HQHUDO 0DQDJHU *UDQG 0HUFXUH *RD Shrem Resort, Goa
General Manager,Taj Lands Mumbai
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arveen Chander Kumar has been appointed as General Manager at the Taj Lands End, Mumbai ZLWK HIIHFW IURP 0D\ +H MRLQV WKH 7DM /DQGV End after a four year stint as Deputy General ManDJHU DW WKH 7KH 7DM 0DKDO 3DODFH 0XPEDL +H EULQJV ZLWK KLP RYHU \HDUV RI H[SHULHQFH ZLWK WKH 7DM *URXS VLQFH $V D *HQHUDO 0DQDJHU KH ZLOO regulate the day-to-day operations of the hotel.
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Punit Sheth
Suma Menon
General Manager, Sheraton Hyderabad Hotel
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astin Hotel Ahmedabad appointed Suma Menon DV WKH QHZ 'LUHFWRU RI 6DOHV ,Q WKLV UROH VKH ZLOO GHYHORS DQG H[HFXWH VDOHV VWUDWHJLHVIRU QHZ UHYHQXH JHQHUDWLQJ RSSRUWXQLWLHV 6KH FRPHV ZLWK RYHU \HDUV RI H[SHULHQFH KDYLQJ ZRUNHG ZLWK /H 0HULdien Hotel Ahmedabad, The Fern, Sheraton Udaipur 3DODFH 5HVRUW 6SD DQG PRVW UHFHQWO\ )RXU 3RLQWV Sheraton where she overlooked Sales & Marketing.
Vimal Bhat
Athena Salim
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General Manager, Four Points by 6KHUDWRQ :KLWHÃ&#x20AC;HOG %HQJDOXUX
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thena Salim has been appointed as the General Manager of the Four Points Hotel, by Sheraton Bangalore. Athena has more than 13 years of exSHULHQFH LQ KRVSLWDOLW\ DQG KDV ZRUNHG ZLWK .H\V +RWHOV 5HVRUWV 2OLYH %DU .LWFKHQ WKH &ODULGJHV New Delhi and the Oberoi Hotels & Resorts. Prior to this new assignment, she was the General Manager of The Park, Bengaluru.
Taljinder Singh
Varun Ajmani
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aljinder Singh is the new General manager for 7DM 0DKDO 3DODFH DQG $UHD 'LUHFWRU 0XPEDL +H has been with Taj Group from 1990 and was most UHFHQWO\ ZLWK WKH 7DM 0DKDO +RWHO 1HZ 'HOKL ,Q KLV new role, Taljinder would overlook operations of all 7DM SURSHUWLHV LQ 0XPEDL LQFOXGLQJ WKH 7DM 0DKDO 3DODFH 7DM /DQGV (QG 9LYDQWD E\ 7DM 3UHVLGHQW 7DM :HOOLQJWRQ 0HZV DQG 7DM 6DQWDFUX]
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Norton Pereira
Himanshu Verma
General Manager, Le Meridien Mahabaleshwar Resort and Spa
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Voyagerâ&#x20AC;&#x2122;s World > March 2015