VOGUEWIGS
FALL 2019
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Contents 4........Raquel Welch 6........Hairdo 8........Orchid 14........Toni Brattin Also in this issue: 12........Envy Spotlight 18........Color Swatches 22........Store Policies
EDITOR’S PICK ELITE $466.65 Sku: RW-EDITORS-PICK-ELITE Weight: 3.84 oz Hair Length: Bangs 4.5”, Crown 10”,Sides 8”, Back 9”, Nape 6.5” Features: 100% Hand-Tied, Monofilament Crown, Lace Front, Heat-Friendly Color Shown: RL12-22SS
RAQUEL WELCH
Available Colors:
RL2-4, RL4-6, RL6-8, RL5-27, RL6-28, RL6-30, RL8-29, RL10-12, RL11-25, RL12-16, RL13-88, RL14-22, RL14-25, RL16-88, RL19-23, RL29-25, RL30-27, RL32-31, RL33-35, RL56-60, RL511, RL8-29SS, *Rooted colors (SS) are an additional $5 View Raquel Welch colors on pages 18-19
page 4
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Going Places $254.15 Sku: RW-GOING-PLACES Weight: 3.25 oz Hair Length: Bangs 8.5”, Crown 8.5”, Sides 7.5”, Back 7.5”, Nape 3” Features: Monofilament Part, Lace Front, Heat-Friendly Color Shown: RL14-22SS Available Colors: RL2-4, RL4-6, RL6-8, RL5-27,
RL6-28, RL6-30, RL8-29, RL10-12, RL11-25, RL12-16, RL13-88, RL14-22, RL14-25, RL16-88, RL19-23, RL25-27, RL29-25, RL30-27, RL31-29, RL32-31, RL33-35, RL38, RL56-60, RL119, RL511, RL8-29SS, RL12-22SS, RL14-22SS, RL14-25SS, RL19-23SS, RL613SS *Rooted colors (SS) are an additional $5
RAQUEL WELCH
View Raquel Welch colors on pages 18-19
Nice move $315.00 Sku: RW-NICE-MOVE Weight: 5.64 oz Hair Length: Bangs 11.5”, Crown 13.5”, Sides 13.5”, Back 12.5”, Nape 10.5” Features: Monofilament Part, Lace Front, Heat-Friendly Color Shown: RL8-29SS Available Colors: RL2-4, RL4-6, RL6-8, RL5-27,
RL6-28, RL6-30, RL8-29, RL10-12, RL11-25, RL12-16, RL13-88, RL14-22, RL14-25, RL16-88, RL19-23, RL25-27, RL29-25, RL30-27, RL31-29, RL32-31, RL33-35, RL38, RL56-60, RL119, RL511, RL8-29SS, RL12-22SS, RL14-22SS, RL14-25SS, RL19-23SS, RL613SS *Rooted colors (SS) are an additional $5 View Raquel Welch colors on pages 18-19
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 5
short shag | 109.65
Sku: HD-SHATTERED-BOB | Weight: 2.93 oz Hair Length: Bangs 5.5”, Crown 6.5”, Sides 5” Back 5”, Nape 2” Features: Heat-Friendly
Sku: HD-SHORT-SHAG | Weight: 2.54 oz Hair Length: Bangs 3.5”, Crown 5.25”, Sides 3.5” Back 4”, Nape 2.5” Features: Heat-Friendly
Color Shown: SS25
Color Shown: R56-60
Available Colors: RL511, R10, R11S+, R2, R4, R56-60, R6-30H, R829S+, SS1488, SS25, R3025S+, R435S+, RL32-31, RL8-29SS, SS14-25, RL19-23SS
Available Colors: R10, R11S+, R2, R4, R435S+, R56-60,
hairdo
Shattered bob | $109.65
View Hairdo colors on page 19
page 6
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R6-30H, R829S+ , SS14-88, SS25, R3025S+ View Hairdo colors on page 19
breezy wave cut $109.65 Sku: HD-BREEZY-WAVE-CUT Weight: 3.21 oz Hair Length: Bangs 4.25”, Crown 7”, Sides 7”, Back 7”, Nape 5” Features: Heat-Friendly Color Shown: SS14-88 Available Colors: R10, R11S+, R2, R4, R435S+, R56-60, R6-30H, R829S+ , SS14-88, SS25, R3025S+ View Hairdo colors on page 19
hairdo Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 7
FLAWLESS $122.40 Sku: ROP-ORC-4108-FLAWLESS Weight: 4.63 oz Hair Length: Front 10” - 12”, Crown 7.5” - 11”, Nape 6.5” Features: Partial Monofilament, Lace Front, Heat-Friendly Color Shown: SILVER-MIST & SUNKISS Available Colors: BLONDE-AMBITION,
orchid collection
BURNT-CHILI, CAFE-OLE, CREAM-DE-COCO, HOT-CHOCOLATE, MIDNIGHT-IRIS, MOLTEN-AMBER, NOCTURNAL, PLUM-DANDY, SUNKISS, SEPIA, SILVER-MIST, ROYAL-EMERALD View Orchid Collection colors on pages 20
page 8
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ENVIOUS | $122.40
Sku: ROP-ORC-6530-NAYA | Weight: 3.45 oz Hair Length: Front 13.5”, Crown 10”, Nape 3.5” Features: Partial Monofilament, Lace Front
Sku: ROP-ORC-4109-ENVIOUS | Weight: 4.03 oz Hair Length: Front 3” - 12”, Crown 6” - 8.5”, Nape 6” Features: Partial Monofilament, Lace Front, Heat-Friendly
ORCHID COLLECTION
NAYA | $188.70
Color Shown: CHOCOLATE-PRETZEL Available Colors: BROWN-SUGAR, SEPIA,
CAFFE-MACCHIATO, CHOCOLATE-PRETZEL, CREAMY-DOLCE, MOONSTONE, PEANUTBUTTER-SWIRL, SHADED-AMBER, SHADOWED-CUSTARD, SILVER-FROST View Orchid Collection colors on pages 20
Color Shown: ROYAL-EMERALD Available Colors: BLONDE-AMBITION, BURNT-CHILI, CAFE-OLE, CREAM-DE-COCO, HOT-CHOCOLATE, MIDNIGHT-IRIS, MOLTEN-AMBER, NOCTURNAL, PLUM-DANDY, SUNKISS, SEPIA, SILVER-MIST, ROYAL-EMERALD View Orchid Collection colors on pages 20
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 9
ENSLEY $188.70 Sku: ROP-ORC-6531-ENSLEY Weight: 5.64 oz Hair Length: Front 6”, Crown 13”, Nape 14” Features: Partial Monofilament, Lace Front Color Shown: MOONSTONE Available Colors: BROWN-SUGAR, SEPIA, CAFFE-MACCHIATO, CHOCOLATE-PRETZEL, CREAMY-DOLCE, MOONSTONE, PEANUTBUTTER-SWIRL, SHADED-AMBER, SHADOWED-CUSTARD, SILVER-FROST
ORCHID COLLECTION
View Orchid Collection colors on pages 20
ATTITUDE $122.40 Sku: ROP-ORC-4107-ATTITUDE Weight: 4.67 oz Hair Length: Front 7.5”, Crown 6” - 7.75”, Nape 6” Features: Lace Front, Heat-Friendly Colors Shown: MOLTEN-AMBER Available Colors: BLONDE-AMBITION,
BURNT-CHILI, CAFE-OLE, CREAM-DE-COCO, HOT-CHOCOLATE, MIDNIGHT-IRIS, MOLTEN-AMBER, NOCTURNAL, PLUM-DANDY, SUNKISS, SEPIA, SILVER-MIST, ROYAL-EMERALD View Orchid Collection colors on pages 20
page 10
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CARTER | $163.20 Sku: ROP-ORC-6528-CARTER Weight: 1.97 oz Hair Length: Front 4.75”, Crown 5”, Nape 1.75” Features: Partial Monofilament, Lace Front Color Shown: CREAMY-DOLCE Available Colors: PECAN, CAFFE-MACCHIATO, CHOCOLATE-PRETZEL, CREAMY-DOLCE, MOONSTONE, PEANUTBUTTER-SWIRL, SHADED-AMBER, SHADOWED-CUSTARD, SILVER-FROST, WALNUT
View Orchid Collection colors on pages 20
Sku: ROP-ORC-6532-JEAN Weight: 3.17 oz Hair Length: Front 8.75”, Crown 8.75”, Nape 3” Features: Partial Monofilament, Lace Front Color Shown: PEANUTBUTTER-SWIRL Available Colors: PECAN, CAFFE-MACCHIATO, CHOCOLATE-PRETZEL, CREAMY-DOLCE, MOONSTONE, PEANUTBUTTER-SWIRL, SHADED-AMBER, SHADOWED-CUSTARD, SILVER-FROST, WALNUT
View Orchid Collection colors on pages 20
RORY | $142.80 Sku: ROP-ORC-6529-RORY Weight: 5.46 oz Hair Length: Front 4”, Crown 14.25”, Nape 8” Color Shown: SILVER-FROST Available Colors: BROWN-SUGAR, SEPIA, CAFFE-MACCHIATO, CHOCOLATE-PRETZEL, CREAMY-DOLCE, MOONSTONE, PEANUTBUTTER-SWIRL, SHADED-AMBER, SHADOWED-CUSTARD, SILVER-FROST View Orchid Collection colors on pages 20
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 11
ORCHID COLLECTION
Jean | $188.70
In the spotlight:
Envy
w
hether you are looking for a wig to enhance your style or regain confidence after hair loss, Envy has a look for you. From their Mono Top styles to their exclusive Envyhair line (an exclusive blend of human hair and heat-friendly fibers), each collection is designed to give anyone a comfortable and contoured fit that hugs the head. Their caps are gentle enough for even the most sensitive scalps. These salon-inspired looks are designed for today’s fashion-conscious woman. With their variety of natural-looking, hand blended colors, you will feel like yourself in no time.
Shop the entire brand at: www.voguewigs.com/envy page 12
Visit us: www.voguewigs.com
ENVY-MAYA in LIGHT-BLONDE
Favorites from the brand
ENVY-ALYSSA in toasted-sesame
ENVY-Carley in light-brown
ENVY-kenya in lighter-red
ENVY-haley in cinnamon-raisin
ENVY-bobbi in mocha-frost
ENVY-kelsey in ginger-cream
ENVY-aria in dark-blonde
ENVY-angie in dark-red
ENVY-bianca in sparkling-champagne
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 13
Alluring $109.65 Sku: TB-ALLURING-HF TB-ALLURING-LARGE-HF* Weight: 3.2 oz Hair Length: Front 5”, Crown 5”, Sides 6”, Back 6”, Nape 5” Features: Heat-Friendly Colors Shown: LIGHT-BLONDE Available Colors: BLACK, DARK-BROWN,
DARK-RED, MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER *Available in a large cap size
TONI BRATTIN
View Toni Brattin colors on pages 21
CLASSIC BOB $109.65 Sku: TB-CLASSIC-BOB-HF TB-CLASSIC-BOB-LARGE-HF* Weight: 2.7 oz Hair Length: Front 3.5”, Crown 7”, Sides 6”, Back 7”, Nape 4” Features: Heat-Friendly Colors Shown: RED-BLONDE Available Colors: BLACK, DARK-BROWN,
DARK-RED, MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER *Available in a large cap size View Toni Brattin colors on pages 21
page 14
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INSPIRATION | $109.65
Sku: TB-IMPRESSIVE-HF TB-IMPRESSIVE-LARGE-HF* | Weight: 2.5 oz Hair Length: Front 3.5”, Crown 5.5”, Sides 3.5”, Back 3”, Nape 3” Features: Heat-Friendly
Sku: TB-INSPIRATION-HF TB-INSPIRATION-LARGE-HF* | Weight: 2.3 oz Hair Length: Front 3”, Crown 3”, Sides 2.5”, Back 2”, Nape 1.5” Features: Heat-Friendly
Color Shown: RED-BLONDE
Color Shown: LIGHT-BLONDE
Available Colors: BLACK, DARK-BROWN, DARK-RED,
Available Colors: BLACK, DARK-BROWN, DARK-RED,
*Available in a large cap size
*Available in a large cap size
View Toni Brattin colors on pages 21
View Toni Brattin colors on pages 21
TONI BRATTIN
IMPRESSIVE | $109.65
MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER
MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 15
SALON SELECT | $109.65
Sku: TB-PRESTIGIOUS-HF TB-PRESTIGIOUS-LARGE-HF* | Weight: 2.7 oz Hair Length: Front 3.5”, Crown 5”, Sides 3.5”, Back 3.5”, Nape 1.5” Features: Heat-Friendly
Sku: TB-SALON-SELECT-HF TB-SALON-SELECT-LARGE-HF* | Weight: 2.4 oz Hair Length: Front 4”, Crown 5”, Sides 4”, Back 3.5”, Nape 2.5” Features: Heat-Friendly
Color Shown: LIGHT-BLONDE
Color Shown: LIGHT-BLONDE
Available Colors: BLACK, DARK-BROWN, DARK-RED,
Available Colors: BLACK, DARK-BROWN, DARK-RED,
*Available in a large cap size
*Available in a large cap size
View Toni Brattin colors on pages 21
View Toni Brattin colors on pages 21
TONI BRATTIN
PRESTIGIOUS | $109.65
MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER
page 16
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MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER
TRENDSETTER $109.65 Sku: TB-TRENDSETTER-HF TB-TRENSETTER-LARGE-HF* Weight: 3 oz Hair Length: Front 4”, Crown 5.5”, Sides 5”, Back 3”, Nape 2” Features: Heat-Friendly Colors Shown: LIGHT-BLONDE Available Colors: BLACK, DARK-BROWN,
DARK-RED, MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER *Available in a large cap size View Toni Brattin colors on pages 21
TONI BRATTIN
VIVACIOUS $109.65 Sku: TB-VIVACIOUS-HF TB-VIVACIOUS-LARGE-HF* Weight: 2.6 oz Hair Length: Front 4”, Crown 4.5”, Sides 4”, Back 2.5”, Nape 1” Features: Heat-Friendly Colors Shown: RED-BLONDE Available Colors: BLACK, DARK-BROWN,
DARK-RED, MEDIUM-BROWN, LIGHT-BROWN, BROWN-BLONDE, RED-BLONDE, DARK-BLONDE, MEDIUM-BLONDE, LIGHT-BLONDE, LIGHT-GREY, BROWN-GREY, SALT-AND-PEPPER *Available in a large cap size View Toni Brattin colors on pages 21
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 17
Raquel Welch Colors RL
SS
Tru2life heat-colors colors
Rooted colors
RL4-6 Black Coffee
RL5-27 Ginger Brown
RL6-8 Dark Chocolate
RL6-28 Bronzed Sable
RL6-30 Copper Mahogany
RL8-29 Hazelnut
RL10-12 Sunlit Chestnut
RL11-25 Golden Walnut
RL12-16 Honey Toast
RL13-88 Golden Pecan
RL14-22 Pale Golden Wheat
RL14-25 Honey Ginger
RL16-88 Pale Golden Honey
RL19-23 Biscuit
RL25-27 Butterscotch
RL29-25 Golden Russet
RL30-27 Rusty Auburn
RL31-29 Fiery Copper
RL32-31 Cinnabar
RL33-35 Deepest Ruby
RL38 Smoke
RL56-60 Silver
RL119 Sugar & Charcoal
RL511 Sugar & Charcoal
RL8-29SS Shaded Hazelnut
RL12-22SS Shaded Cappuccino
RL14-22SS Shaded Pale Gold Wheat
RL14-25SS Shaded Honey Ginger
RL19-23SS Shaded Biscuit
color swatches
RL2-4 Off-Black
page 18
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RL613SS Shaded Platinum
HairDo Colors SS
Rooted colors
R4 Midnight Brown
R6-30H Chocolate Copper
R829S+ Glazed Hazelnut Plus
R10 Chestnut
R11S+ Glazed Mocha Plus
R3025S+ Glazed Cinnamon Plus
R435S+ Glazed Cinnamon Plus
R56-60 Silver Mist
RL511 Sugar & Charcoal
RL8-29SS Shaded Hazelnut
RL19-23SS Shaded Biscuit
RL32-31 Cinnabar
SS14-25 Honey Ginger
SS14-88 Golden Wheat
SS25 Ginger Blonde
Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 19
color swatches
R2 Ebony
color swatches
Orchid Collection Colors
BLONDE AMBITION
BROWN SUGAR
BRUNT CHILI
CAFE OLE
CAFE MACCHIATO
CHOCOLATE PRETZEL
CREAM DE COCO
CREAMY DOLCE
COCO CREAM
HOT CHOCOLATE
MIDNIGHT IRIS
MOLTEN AMBER
MOONSTONE
NOCTURNAL
PEANUTBUTTER SWIRL
PECAN
PLUM DANDY
ROYAL EMERALD
SEPIA
SHADED AMBER
SHADOWED CUSTARD
SILVER FROST
SILVER MIST
SUNKISS
WALNUT
page 20
Visit us: www.voguewigs.com
Toni Brattin Colors
DARK BROWN
DARK RED
MEDIUM BROWN
LIGHT BROWN
BROWN BLONDE
RED BLONDE
DARK BLONDE
MEDIUM BLONDE
LIGHT BLONDE
LIGHT GREY
BROWN GREY
color swatches
BLACK
SALT AND PEPPER
Need help picking a color? Try our Color Ring Loaner Program! 1. 2.
Browse our color rings online and find your favorite brand.
3. 4. 5.
Compare color options on the ring to find the perfect color.
Add the color ring to your cart online as a loaner and check-out or call our Hair Gurus at 888-727-WIGS(9447) for assistance. Pick your color and order online or with our Hair Gurus on the phone. Mail the color ring back to us and get excited for your new order! You will be refunded upon our receipt of the color ring.
To learn more about our color ring loaner program, visit us at: www.voguewigs.com/color-rings Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 21
WE’VE GOT YOU
COVERED
From shopping and shipping to styling questions, we’re always available to help!
3
Ways To Shop Call us at 1.888.727.9447 Go to www.voguewigs.com and enter SKU number in the search box Visit our boutique located at: 1525 E. McFadden Avenue, Santa Ana CA, 92705 Boutique Hours of operation: M-F 9:00 AM-5:00 PM PST Available by appointment only. Call us at 1.714.852.4003 to schedule or visit us at: www.voguewigs.com/boutique
Shipping FAST DELIVERY!
Out of Stock/Backorder
Find out your cap size to get the perfect fit.
In the case that a purchased item is out of stock, we will send you an email. If your order contains multiple items, we may ship your order partially to expedite your order and give you the option to backorder, substitute or cancel the un-shipped items. There is no partial shipping available for international orders. We will provide you with an estimated arrival date if one is available.
1. With a measuring tape, begin at the front of your hairline and wrap the tape behind your ear to the nape of your neck around to your other ear until the tape meets again at the front of your hairline. 2. Determine your size using the guide below. Most wigs have adjustable tabs to adjust the cap up to 1” for a secure fit. Petite Average Large
20.5” - 21.5” 21.5” - 22.5” 22.5” - 23.5”
Color Ring Loaner Program* We know finding the perfect shade can be challenging so we want to make it easier for you!
DOMESTIC USPS Priority 5-7 business days
USPS Priority Express 3-5 business days
UPS Ground 5-10 business days
UPS 2nd Day Air 5-7 business days
UPS Next Day Air 3-5 business days
1. We will loan you a color ring 2. Keep it for 10 days 3. Place your order & ship it back 4. Keep the color ring past 10 days and we’ll consider it purchased!
Connect with us! We love being social so come hang out with us.
INTERNATIONAL USPS Priority
facebook.voguewigs.com
8-12 business day
UPS Express
Damaged/Missing items Claims for damaged items or discrepancies ( for example: missing items in your order) must be submitted within 24-48 hours of order receipt. Please retain all packaging material in case an inspection is necessary. Any damages claimed after a month from the date of receipt of the product will be considered regular wear and tear. Please call our customer service department for additional information.
Color Discrepancies/ Digital Images Disclaimer All pictures shown are professionally shot and have been provided by the manufacturer. Wigs shown have been styled for the photo to show full potential. Personal results may vary. VogueWigs is not responsible for color recommendations made by representatives not meeting customer expectations. The description of a color is given as accurately as possible, but IS subject to opinion person-to-person. For best results, please purchase a color ring for the most accurate color choice prior to getting a wig.
pinterest.voguewigs.com
6-9 business days
instagram.voguewigs.com
Prices
All prices are subject to change without notice. The prices shown in this catalog supersede all previous catalogs. We cannot control price increases by our suppliers. We reserve the right to correct misprints. Note: Online prices may reflect differently than what is in this catalog.
page 22
How to Measure Your Head
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RETURNS POLICY At VogueWigs, customer satisfaction is our top priority. If for any reason you are unhappy with your purchase, we will gladly exchange or refund the item. Please ship the item back with the return/exchange form included on the backside of your invoice within 10 business days of the date of receipt.
• Items must be sent back within 10 business days of receipt in new condition. Items cannot be worn or tried on, must be in the original packaging with all tags attached, and be odor-free. Bosley, Henry Margu, Louis Ferre, Mane Attraction, Milano Collection, Naturally Yours, Red Cherry, costume wigs, all accessories, clearance sale items, and price matched items are FINAL SALE.* • Refund amount will be calculated based on return item cost only. For your convenience, return labels are included for domestic orders. A $10 deduction will be taken from any refund for the return with the exception of Wigscription Members. We are not responsible for lost or damaged packages. • Promotional items of the product being returned must also be sent back; otherwise retail value will be charged. • Discounts from promotions and expedited shipping fees are non-refundable and non-transferable.
Return Process
All the items we sell are in new and unworn condition. Therefore, we have 2 refund options in place:
• Refund as store credit*. Store credit does not expire and you may apply it towards future purchases at any time. Only a registered account is required. Our Hair Gurus can assist you in setting up an account if you don’t have one. The restocking fee* will • be waived for refunds as store credit. Refund to the original payment method with a 15% restocking fee. Every item returned is carefully received, examined, and shipped back to our vendors with significant time and costs involved. Once your return item is delivered to us, we will email you with the refund status within 2-3 business days.
Exchange Process Free Ground Shipping for Domestic Exchange Orders! * You have 10 business days to place an exchange order. See instructions below: • Call us at 1-888-727-9447 or place a new order at www.voguewigs.com. Reference your order number in the comment area on the shipping/billing info page. • When the new order processes, we will waive the domestic ground shipping. • A confirmation will be emailed when we receive your return item. For a manual exchange, please fill out the bottom of the return form included in your order with the item you are returning and the item you would like to exchange. Exchanges must be of equal or greater value. Coupon codes, promotions, or gift certificates are nontransferable to the new exchange order.
Color Ring Exchange Process
• Phone in your NEW order or place it online at www.voguewigs.com once you have selected your preferred color. Reference your original color ring order number during checkout. ** • When we process the new order, we will waive the domestic ground shipping. • Once we have received the color ring, you will be refunded the cost of the color ring only. After we have received the exchange item/color ring, allow up to 2-3 business days for an email confirmation of the refund status. *Items that do not meet these criteria will be subject to a 30% fee, the remaining amount will be refunded to the original method of payment. Registered customers have the option to a 15% fee, however the remaining amount will be refunded in the form of store credit. Coupon codes, promotions or gift certificates received are non-transferable to the new exchange order. **All color rings are accessories, if no new wig or extension selection is chosen the color ring will be a final sale. Call us: 1.888.727.9447, mon - fri 8:30 am - 5:30 pm
page 23
Email: support@voguewigs.com Call: 888.727.WIGS(9447) Text: 714.852.4001
www.voguewigs.com Style on cover: RW-GOING-PLACES in color RL14-22SS