Medway Age UK winter 2014 by Lance Media Group

AGE UK MAGAZINE WINTER 2014

Medway

A to Z of computing 26 part guide

Carer’s Allowance could you be entitled?

OWNING A PET + WHAT IS SPREAD THE WARMTH? + THE BIG KNIT + PENSION CREDIT + MORE

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suppor ting older people for over 50 years

WINTER 2014 | 3

Contents List Winter 2014

23 17

10 Carer’s allowance, could you be entitled? ................ 06 The main welfare benefit for carers is called Carer’s Allowance.

How Carer’s Allowance helped Douglas and Kathryn .............. 06 Age UK Medway launches its Handy Van ................. 07

We are delighted to announce the arrival of Age UK Medway Handy Van service.

Carl is riding to Spread the Warmth! ............... 07

Carl Dooley from Medway is doing the London to Paris bike cycle to raise money for Age UK Medway’s “Spread the Warmth” campaign.

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Owning a Pet ............. 08 A pet can be a loyal companion as we get older.

Winter fuel payments, apply now before the cold weather arrives .. 09 Winter Fuel Payment or Winter Fuel Allowance is an annual payment to help with heating costs.

10 types of equipment to make home life easier ..................... 10

We all want to stay in our homes for as long as we can, so its important to help keep yourself independent for as long as possible.

What is Spread the Warmth? ................ 11

A to Z of computing .... 14

About redundancy ...... 19

Talyllyn Railway, Wales and its royal connections ........ 17

Redundancy entitlements ................ 19

We help you get the most out of your computer with our 26 part guide.

One of Snowdonia National Park’s very special attractions is the Talyllyn Railway.

Pension Credit ............. 18 About 4 million older people are entitled to Pension Credit, yet about 1 in 3 of those eligible are still not claiming it.

The Big Knit .................. 18 The Big Knit is a joint campaign between Age UK and innocent drinks to help vulnerable older people.

In general terms, a redundancy happens when there is no longer a need for someone to do your work.

Come dancing and get fit ................... 20 Want to up your exercise levels and have fun at the same time? Why not start dancing?

Puzzle Page ................. 22 Introduction to care homes ................. 23 If you think that you need more personal care then sheltered housing can give you, moving into a care home could be an option.

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Welcome,

Medway

from the CEO Welcome to the third edition of Age UK’s customer magazine, Engage. Cover Image © Martin Novak/shutterstock

Meet the team… Editor

John Norley Tel: 01634 572616 Email: johnnorley@ ageukmedway.org.uk

Age UK Medway

The Admirals Offices, Main Gate Road, Chatham Historic Dockyard, Chatham, Kent, ME4 4TZ

09 Ways to make tasks easier around the home ........ 23 Stay independent in your own home for longer.

Volunteer in your community .................. 25 Would you like to make a difference for older people in your community? Find out about volunteering for Age UK Medway.

Fundraising ideas ........ 25 Organise an event and help raise money for older people.

Let’s get cooking ........ 26

Mince pies.

Answers & Solutions ... 26

Designer

Emily Robb Email: emily@ lancepublishing.co.uk

Sales

Laurence Rowe Tel: 01536 526662 Email: laurence@ lancepublishing.co.uk

Publisher

Lance Publishing Ltd 1st Floor Tailby House Bath Road Kettering NN16 8NL Tel: 01536 512624 Fax: 01536 515481 Email: mike@ lancepublishing.co.uk Web: www.lancepublishing.co.uk

Printer

Lance Print Ltd Tel: (01480) 492183 This magazine is produced on behalf of Age UK Medway by Lance Publishing Ltd. All rights are reserved by the charity and no part of this publication may be reproduced in whole or in part without the written permission of the charity. Age UK Medway will accept no responsibility for, or necessarily agree with, any claims made or views expressed in this publication, nor does the mention of any product, service or advertisement imply a recommendation by Age UK Medway. Reg. Charity No. 1133023

suppor ting older people for over 50 years

his edition will arrive as we say goodbye to autumn and look forward to the winter season, and what a busy time for us all it has been. Age UK Medway celebrates its 40th Anniversary this year, and these celebrations have been focussed around the oldest service of the charity at our Day Service in the Mackenney Centre, Woodlands Road, Gillingham. On the actual anniversary day, current and former staff, gathered with service users to commemorate the occasion with the sealing of a time capsule, built in the garden of the centre. The capsule was sealed on September 23rd, 40 years after the organisation

opened its doors to the charity’s first customers. The capsule sports a sign that asks the staff that come after us to open it on 23rd September 2030. It is through that hard work and dedication of all of our staff and volunteers that the charity has grown from strength to strength over the past 40 years, and with continued support from customers and other stakeholders, we fully expect that the charity will continue to grow and thrive until long into the future.

John Norley Chief Executive Officer

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Carers allowance, could you be entitled? If you look after your partner, a relative or friend who needs help because they’re ill or disabled, then you are a carer. The main welfare benefit for carers is called Carer’s Allowance. Can I claim it? To claim Carer’s Allowance, you must: • Spend at least 35 hours a week caring for a disabled person - you don’t have to live with them • Care for someone who receives the higher- or middle-rate care component of Disability Living Allowance, either rate of Personal Independence Payment daily living component, or any rate of Attendance Allowance

• Not earn more than £102 a week (after deductions) • Not be in full-time education. If you’re under pension age, you’ll also get National Insurance credits each week towards your pension. Carer’s Allowance may not be paid if you’re receiving a State Pension or certain other benefits, but it’s still worth claiming because you could get extra Pension Credit and/or Housing Benefit. If you’re claiming Universal Credit, you may be able to get an extra amount because

of your caring role without having to apply for Carer’s Allowance. This is known as a carer element. However, if you’re ill or disabled, you’ll only be entitled to a carer element or a disability element - not both. Carer’s Allowance can sometimes continue for short periods if you or the person you care for goes into hospital, or if you have a break from caring. If you claim Carer’s Allowance, state benefits paid to the person you look

after can sometimes be reduced. Before making a claim, contact your local Age UK or call Age UK Advice on 0800 169 65 65. How much will I get? £61.35 per week. How do I claim? Call the Carer’s Allowance Unit on 0845 608 4321 (textphone: 0845 604 5312) to request a claim form. You can also download a form or make a claim online on GOV.UK.

Image © Ruslan Guzov/shutterstock

How Carer’s Allowance helped Douglas and Kathryn ‘The extra money has made a big difference to our lives. Douglas now gets the proper care he needs with me at home.’ Douglas, 79, spent 40-odd years driving a petrol tanker around the country before he retired at 65. While he loved the job‚ it took its toll on his knees and he is now partially housebound. ‘My wife Kathryn and I had no idea that we could claim benefits until we popped in to see Tracy at Age Concern‚‘ said Douglas Kathryn said‚ ‘Douglas was finding it hard to manage on his own at home. His knees made

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him unstable so he was at risk of injury. I was working part time and was always worried about him when I left the house. ‘Tracy changed our lives. She helped Douglas claim Attendance Allowance and then she helped me claim Carer’s Allowance so I could leave my job as a cleaner and stay home full time to look after him. The extra money has made a big difference to our lives. Douglas now gets the proper care he needs with me at home and he can pay for physio on his knees. I find we worry less about our gas bills. I am healthier too since

leaving my job because the cleaning was taking its toll on me physically. ‘And to think‚ all we

did was answer some questions and sign the forms. Tracy did the rest! She was wonderful.’

www.ageuk.org.uk/medway

Age UK Medway launches its

Handy Van CARL IS RIDING TO

Following successful recruitment, and the innovative use of one of our Minibus fleet, we are delighted to announce the arrival of the Age UK Medway Handy Van service.

SPREAD THE WARMTH!

Carl Dooley from Medway is doing the London to Paris bike cycle to raise money for Age UK’ Medway’s “Spread the Warmth” campaign.

jobs that have been put off for far too long. Whether it is fitting a new smoke alarm, or some basic security improvements, or even putting that cupboard door back on, we can be there to solve the problem. Our charges are transparent and straightforward, so you will know the cost of the job before you tell us to go ahead. We hope that through this service, many older people will feel more comfortable and independent at home for longer, ensuring that a friendly, trusted face provides the quality of service that makes a difference.

suppor ting older people for over 50 years

arl says “I have chosen Age UK because they did so much for my nan. The London to Paris charity is a great experience and a fabulous challenge. Cycling over 5 days, I will cover nearly 500km. I have never done a challenge like this. It is not just about the distances covered from the start and finishing points, the bike ride is about group effort, friendship and more importantly spirit. I hope you will take the time to donate. Many thanks in advance.” Age UK raises money during the cold weather to help prevent winter deaths in older people. • £5 pays for a warming visit from a befriender to an isolated person. • £12 pays for a home visit to check energy and insulation. • £20 pays for a warming energy good pack. • £100 provides ten older people with a vital winter pack of clothing, food,

information and thermometers to keep warm and well. On top of this Age UK can also: Distribute items such as clothes, boots, blankets and heaters • Help with shopping, snow clearance and befriending visits. • Give advice and information on winter related benefit checks. • Provide Free electric blanket testing To donate to the challenge, and raise money for Age UK Medway winter campaign, please follow the link below. http://www.doitforcharity. com/CarlD

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Image © Jenny Sturm/shutterstock

tarting in December 2014, the handy van will be seen driving around Medway in all its colourful glory, offering an invaluable service to our customers. The purpose of the service is to try to fill the gap, between very simlpe everyday jobs around the house, and those that require a professional contractor. We know, that many older people really struggle with many jobs around the home that would make life a little easier, or a little less frustrating, because they no longer have the confidence or ability to carry out the DIY tasks themselves. Our Hand Van service will be ready to answer that call, booked through our main telephone number 01634 572616, the Handy Van, will call at customers’ homes to carry out those annoying

Owning a Pet A pet can be a loyal companion as we get older, particularly if we live alone or don’t have regular contact with friends and family. For this reason, it’s not unusual to decide to keep a pet - or get one for the first time - later in life. Health benefits Quite aside from the joy of having a cat or a dog, studies show that pets can have a beneficial effect on our health and wellbeing. A study at Cambridge University found that owning a pet can improve our general health in less than a month, with pet owners reporting fewer minor ailments such as headaches, coughs and colds. According to the Pet Health Council, simply stroking a pet or watching fish swim can help us to relax, thus reducing our heart rate and lowering blood pressure. Other studies indicate

that owning a pet can reduce cholesterol, reducing the risk of heart attack - and one US study found that people who do suffer a heart attack have a better change of survival if they have a pet. Not only that, pets can help to lift depression, as well as reducing loneliness and isolation. This is true for some pets more than others. For example, walking a dog not only helps to keep us fit but also gives us more opportunity to meet new people while we’re out and about. Also, many of us feel safer when we’re walking, or sharing our home, with a dog. ‘There’s no doubt that keeping any kind of pet can help us to feel happier,’ says Elaine Pendlebury, Senior Vet at PDSA. ‘They can help us in all sorts of ways, but it’s a two-way

thing as we have a responsibility to take good care of them, too.’ Thinking ahead Whether you’re thinking of getting a pet, or have one already, it makes sense to plan for the future so that you can cope with any unexpected expenses and know that your pet will be well cared for if your circumstances change. Lifestyle choice If you’re keen to get a pet, think carefully about which one best suits your lifestyle. Different types of pets require different levels of care: • A dog needs regular exercise • Birds and small animals like rabbits and guinea pigs have to be cleaned out regularly • While cats need little more than regular meals and affection. Care costs It’s also easy to underestimate how much it will cost to keep

a pet. Elaine Pendlebury says that the 2012 PDSA Animal Wellbeing Report found that over the course of a lifetime it costs £16,000 - £31,000 to care for a dog, around £17,000 for a cat and about £9,000 for a rabbit. This sounds like a lot, but when you consider that it costs about £400 per year to feed a small dog and up to £2,000 to feed a large one, it’s easy to see how it adds up. Vets bills Vet’s bills are another significant expense. For this reason, it’s wise to take out pet insurance. Although pet insurance won’t cover the cost of routine checkups, vaccinations or dental treatments, it will save you a great deal of expense if your pet becomes ill or has an accident. Price comparison websites will help you to find a policy that suits your needs, or you can ask your vet for advice. You can pay annually or monthly, with basic cover costing from around £5 per month. On top of this, expect to pay £50-£100 for a typical visit to the vet for booster vaccinations, along with flea and worming treatments - you’ll need to do this at least once a year. If you receive Housing Benefit or Council Tax Benefit, you may be able to qualify for PDSA-funded veterinary treatment, so check the PDSA’s website for more information on eligibility.

Image © burcak/freeimages.com

Changing circumstances Many of us worry about what would happen to our much-loved pet if we had to spend time in hospital or needed to move into sheltered accommodation. Then there’s the worry that our pets might outlive us and end up without a home or, even

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Winter fuel payments, apply now before the cold weather arrives Winter Fuel Payment or Winter Fuel Allowance is an annual payment to help with heating costs, made to households with someone over Pension Credit age.

The Cinnamon Trust The Cinnamon Trust is a national charity which seeks to keep pet owners and their pets together for as long as possible. A national network of volunteers can help when any issues arise with day-to-day care, and can arrange for your pet to be fostered if you become ill or have to spend time in hospital. The Trust can also arrange long-term care so that you know that your pet will be looked after in the event of your death. ‘We can help with things like dog walking, grooming, cat care and transport to the vet,’ says Averil Jarvis MBE, Founder of The Cinnamon Trust. ‘We ask pet owners to fill out a form giving details of their pet, so that we can quickly organise suitable foster care in the event of emergency. When a pet owner dies we aim to find a long-term foster home for their bereaved pet, often matching them with a bereaved owner.’ ‘We also have two sanctuaries for home-fromhome care – there are no kennels or cages, just

sofas and cushions so that pets can live in comfort.’ Moving on If you need to move into sheltered accommodation, The Trust maintains a list of local options where pets are allowed, so there’s a good chance that you can find somewhere suitable in your area. If you don’t have the option to take your pet with you, The Trust can arrange foster care so that you can still see your pet on a regular basis, as well as receiving letters and photographs. It’s also important to talk to friends and family about how you would like your pets to be cared for in the event of your death. If someone close to you agrees that they will look after your pet, write this into your will. Alternatively, you can specify that The Cinnamon Trust, or a similar organisation such as the National Animal Welfare Trust, can care for or re-home your pet. Both of these organisations provide pet care cards that you can carry with you as you would an organ donor card. Once you’ve made a provision for your pet’s future, you can relax and enjoy your time together, without having to worry about what the future holds.

suppor ting older people for over 50 years

How much will I get? • £200 if you’re under 80 • £300 if you’re 80 or over Am I eligible for Winter Fuel Payment? In winter 2014-15, you will qualify for the payment if you were born before 6 July 1952 (the date changes every year). How do I claim? You only need to claim once. After this, you should get it automatically each year, as long as your circumstances do not change. The payment is made directly into your bank

account in November or December. If you don’t receive your payment, call the Winter Fuel Payments Helpline on 0845 915 1515. Cold Weather Payment Cold Weather Payments are made to eligible people when the weather is very cold. How much will I get? You get £25 a week when the average temperature has been‚ or is expected to be‚ 0°C or below for 7 days in a row (between 1 November and 31 March). Can I claim it? You will automatically receive the payment, if you get Pension Credit or certain other means-tested benefits. Contact the Pension Service if you think you should have received a Cold Weather Payment but didn’t.

Image © Kseniia Perminova, Pressmaster/shutterstock

worse, being put to sleep. Fortunately, there are several steps that we can take to ensure that our pets are well looked after if we’re no longer able to take care of them.

ot heating our homes properly puts us at risk of cold-related illnesses such as a heart attack or even hypothermia. So make sure you’re getting your Winter Fuel Payment.

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10 types of equipment to make home life easier We all want to stay in our homes for as long as we can, so it’s important to look at things you can do and equipment to install to help you keep independent for as long as possible. In the bathroom 1. Removable bath boards Removable bath boards provide a seated platform area over the bath, you sit on the board and turn to sit over the bath. If you experience difficulty stepping in/out of the bath it may be safer to transfer by using the board than by trying to step over the rim. However, you still need to raise your legs over the bath rim, or have assistance to do this from a carer. In the kitchen 2. Food preparation boards The design of these boards varies, they may have a clamp

system to either stabilise food when you’re cutting it or to secure bottles and tins when you’re opening them. They may also have spikes to secure fruit or vegetables when you’re cutting or peeling them, most have a non-slip base. Around the home 3. Newel rails You may already have a banister rail, and even a matching wall mounted rail on the other side of your stairs but is there anything to hold onto at the turn in the stairs? Newel rails are designed to be installed on the newel

post and turn through 90 degrees around the post giving you a continuous hand rail as your turn the corner. 4. Commode If you are struggling to get to the toilet in another part of your home you could consider a commode. There are a wide range of commodes available including metal framed, plastic frame, wooden frame, cane commodes and armchair style commodes so you should find one to suit your home. Folding commodes are also available that can be stored away when not in use. 5. Remote control plugs and lighting Plug sockets are often mounted low on the wall near the floor. If you are

regularly turning a low socket on/off then you may find it easier, and safer to add a remote control socket that you can turn on/ off from your armchair. Remote control adaptors are also available for light sockets, with the receiver installed between the bulb and the fitting. If you have low vision 6. Clocks and watches A range of clocks and watches are available including clocks and watches with clear bold displays, talking clocks/ watches and clocks and watches with a tactile face (you can feel the hands and position of dial markers). 7. Labelling systems The devices in this section have a portable reader/ scanner. When this is used to touch small labels or cards which you have attached to items the reader automatically plays back your associated pre-recorded messages. Alternatively, some will scan an item’s barcode and state what the item is.

Image © Ayla87/freeimages.com

If you have difficulty hearing 8. Home sound indicators These are a range of products designed to let someone who is hard of hearing, or deaf, know that certain sound events are happening in their home. This may include the phone ringing, the doorbell, or smoke alarm. Some indicators flash a strobe or the house lights, others vibrate a pager, worn by the user.

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9. Medication management A range of gadgets are available to help you manage your medication Dosett boxes help you to arrange your medication which may make it easier to keep track of what you’ve taken. Some have a clock with alarms that can be set to remind you when the medication is due. Medication dispensers can be set up to sound an alarm when the medication is due and then offer the due medication, the next dose is not available until it’s due. If you have difficulty getting tablets out of the blister pack aids are available, as are pill splitters and pill crushers. Obtaining help 10. Home alarms and pagers If you don’t live on your own, and may need a method to tell your carer/relative that you need help when they’re in another part of your home you could consider a home pager. They are available with a portable pendant worn by the user and pager worn by the carer. If the user presses the button on the pendant the pager bleeps or vibrates to alert the carer, even if they’re in the garden. If you do live on your own consider a telecare alarm system or autodialler. Help with repairs and adaptations You may be able to get specialist equipment or to have your home adapted by the local authority following an assessment of needs. This might be part of a wider package of care and support provided by the local authority. Equipment and adaptations under £1,000 must be provided free of charge by the local authority and more expensive adaptations are means tested under the Disabled Facilities Grant system.

What is Spread the Warmth?

pread the Warmth is Age UK’s integrated campaign to help older people keep warm and well in winter. To achieve this, we • Provide services and free information and advice. • Campaign for warm homes as a longer term solution, so older people don’t have to suffer ill health or sometimes even die because of the cold in winter. Why do we need a Spread the Warmth campaign? This winter 24,000 older people could die from the cold - that’s 200 deaths a day that could be prevented. As we get older, our bodies respond differently to the cold – increasing the likelihood of a heart attack, stroke, pneumonia, and breathing difficulties. Of the winter deaths that happen every year, 9 in 10 are older people. Age UK estimates that 1.7 million older people in

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the UK can’t afford to heat their homes, and over a third (36%) of older people in the UK say they live mainly in one room to save money. Cold weather adds to the financial worries of older people. 30% say they avoid heating rooms like the bedroom, bathroom or living room because they are worried about the cost. The UK has some of the worst levels of home energy efficiency in Europe, and other much colder countries have much lower death rates in winter than the UK because their homes are better insulated. With high quality insulation and modern technology, millions of UK homes could be made much warmer. And the Government could pay for this using the billions of pounds they already raise in carbon taxes. This would bring down bills, and above all, help millions of older people keep warm and healthy through the winter. Cold weather also makes

it more difficult for people to get around – which can lead to depression, loneliness, and isolation. How Age UK helps older people in winter Age UK Medway offers a very wide range of services to help older people feel warm and well in winter: • We distribute essential items like clothes, food and blankets to keep older people warm • We provide free information and advice to ease financial worries, and help older people to feel warm and well • Our handy people provide energy services, like fitting draft excluders and radiator foils, as well as help with practical tasks around the home • We run Christmas parties and provide befriending services to help fight loneliness • Alongside these services, we’re campaigning for warm homes as a long-term solution to the problem.

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If you’ve tried before try again • Free friendly • Accessible support available in locations at a time to throughout suit you Medway • A range of safe • One to one, products designed group sessions to bust those or telephone cravings and help support with a you quit for good trained advisor

Make this quit attempt your last! CASE STUDY: Sue from Rochester attempted to quit smoking for the 3rd time in January 2012. This time round she was really determined, especially because her first grandchild was due in the April; she wanted to be smokefree for his arrival. She attended one to one sessions and used nicotine patches to relieve her cravings. She found the support from the Stop Smoking Service and her family invaluable. Her advice to anyone who wants to quit would be to “...get support, treat yourself for not giving in, and to always remember why you wanted to quit smoking in the first place.”

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STAY FIT IN YOUR FIFTIES

New Year’s resolutions may be dwindling around about now, but it’s important to keep up your fitness all year round. If pounding the treadmill or high-energy sports are not for you, why not join Medway Health Walks – a friendly and sociable way to improve your health ran by Medway Council. Medway Health Walks, a council-led scheme, in conjunction with the National Walking for Health Scheme, has set up walks all around Medway that are designed to help people get the most out of walking for both their physical and mental health, and are a good way to meet new people. In 2008 there were just 20 walks run by the project, with 51 walkers and last year there were 667 routes with an amazing 763 walkers taking part, showing just how popular this pastime has become. Each group is led by a trained volunteer walk leader with a love for the outdoors, just like 66-yearold Peter Maurice. Peter has been leading fellow walkers on routes all around Medway for a year now and is thoroughly enjoying the benefits of being part of such a group. He said: “I really enjoy walking. After having a heart operation and another operation on my hip, it was really important that I stayed fit and that’s exactly what the walks help me to do. “As walk leader I meet the group, sign them all in and any new members fill out an induction form. It’s important I advise all walkers of the risk assessment and make sure everyone is happy to start. “During the walk I make sure nobody is left behind.” Peter currently leads the St Mary’s Island walk every Monday which takes around one hour to complete. The walking groups are friendly and supportive and so are particularly good for people who get little or no exercise, are recovering from illness or lacking in confidence.

Cycling case study

NAME? Christine Jackson AGE? 51 WHERE FROM? Rainham ROLE? Active Medway Cycle Leader HOW LONG HAVE YOU BEEN DOING THIS? One Year WHAT DO YOU LOVE ABOUT CYCLING? I love cycling as it brings so many benefits to my life. I have been cycling for two years and have found It to be a great way to meet new people and a fantastic way to enjoy the outdoors and discover our local countryside. Healthwise it improves fitness levels, muscle tone and reduce stress levels. I have a sedentary job so it is important to make time for exercise and cycling is an enjoyable way to do this. As a cyclist you feel part of a community and there is always more experienced cyclists out there to help and encourage you. I hope I can pass on some enthusiasm to others. I enjoy being able to set my own goals and join in with longer rides and conquer a few hills at my own level. As well as being part of the Active Medway Team I have enjoyed taking part in Sky Rides, London to Brighton, Wheels of Wisdom and London to Hastings 160 miles charity challenge. The best bit is finding new tea stops en-route :-) WHAT DO YOU DO AS A CYCLING GROUP LEADER? As a cycle group leader my aim to help new cyclists to gain confidence on low traffic routes who eventually will be able to move on to more challenging rides if they wish to do so or be able to cycle on their own without worry. We have three leaders on each ride with safety as a priority. The leaders are positioned at the front, middle and back of the group to control a social pace. We stick together as a group and no cyclist is left on their own. TELL US ABOUT THE GROUP? The group is a friendly mixed age group who help each other and enjoy all the benefits of cycling. WHAT ROUTES DO YOU TAKE? Medway Active have routes starting at Hoo, Cliffe Woods and Lordswood. Who are the groups aimed at? The groups are aimed at those who have just learnt to ride a bike, those who have an unloved bike sitting in the shed or garage and would like a starting point to ride again, beginners who would like to cycle as part of a group and discover local countryside and for those who have been referred for medical reasons. WHAT IS YOUR FAVOURITE CYCLE ROUTE BEGINNING OR ENDING IN MEDWAY? Cliffe Woods

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Everyone is different and some will be able to walk further than others, so a grading system clearly highlights how long a walk will take and if there are any hills.

Walks generally last between 30 and 60 minutes, and dogs are also welcome on most walks, but must be kept on a lead. Director of Public Health Alison Barnett said: “These walking groups are a great way of keeping healthy, maintaining a clear mind and meeting other people who also enjoy the outdoors. “It’s good to know that there are volunteers out there, like Peter, who are leading the way, staying healthy and exploring wonderful areas in Medway on foot.” Find out about the walks available by visiting www.abettermedway.co.uk For more information or to become a Medway Health Walk Volunteer like Peter, call 01634 333720 or email walking@medway.gov.uk Do you have a bike in the shed gathering cobwebs? Why not dust if off, fix it up and come and join one of the cycle rides run by Medway Council PH team? Qualified ride leaders will support you along the routes while you regain your confidence in cycling. These rides are aimed at those who have not ridden for some years, need to slowly increase fitness, or just want to start again. When you feel more confident, there are a number of clubs across Medway that you could join if you wish, which could continue to improve your fitness. There are currently three rides per week in different areas of Medway. For further information please contact Hazel.gallagher@medway.gov.uk

Walking case study

NAME? Peter Anthony Maurice AGE? 66 FROM? Originally Maidstone ROLE? Walk Leader HOW LONG HAVE YOU BEEN DOING THIS? 1 year WHAT DO YOU LOVE ABOUT WALKING? It keeps me fit after my heart and hip operations WHAT DO YOU DO AS A WALKING GROUP LEADER? As walk leader I met at the rendezvous, book everybody in, any new walkers have to complete an induction form. Advise everybody of the risk assessment, make sure everybody is happy then do the walk. During the walk I make sure nobody is left behind. TELL US ABOUT THE GROUP? All the groups are made up of various men and women the majority are retired and have a desire to keep fit in their senior years. WHAT ROUTES DO YOU TAKE? At the moment I take St Mary’s Island walk on a Monday which lasts 60 - 75 minutes. I attend other walks and if a walk leader is absent I step in and help. The groups are aimed at people who are recovering from health issues and people that generally want to keep fit in their elder years. WHAT IS YOUR FAVOURITE WALK ROUTE BEGINNING OR ENDING IN MEDWAY? My favourite walk is St Mary’s Island and Spekes Bottom.

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A to Z of computing Baffled by broadband? Vexed by viruses? We help you to get the most out of your computer with our 26-part guide.

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A is for accessibility Accessibility is about ensuring that as many people as possible can access and enjoy the internet, regardless of any disability you might have and regardless of what technology you’re using. Abilitynet provides information, resources and training on adapted technologies to support people with physical and mobility difficulties to use computers - call 0800 269 545 for more information. You can simplify your experience of using the internet by creating a page of internet buttons. B is for broadband Broadband is the name given to describe different types of high-speed Internet access. With so much choice when it comes to broadband provision, it can be tricky choosing the right package for your needs. But there are a number of comparison websites that can help you make an informed decision and find the best deal. For basic surfing, emailing, banking, sharing photos you’ll require a minimum speed of 2MB. If you intend on downloading movies, you’ll need about 4GB per movie. Broadband speed can vary depending on the type of connection you have.

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C is for computer courses Age UK run a number of computer training courses across the country. Call the Freephone number 0800 169 6565 for your nearest course. Alternatively visit our events section at www. ageuk.org.uk/workand-learning to find out about training events we run in September and March every year. D is for downloading music Downloads can be an extremely convenient way to buy music. Digital music comes in three main formats: MP3 is universal, but Microsoft’s WMA and Apple’s (maker of the ubiquitous iPod) AAC offer far better sound in smaller files. The downside is that both often include digital rights management (DRM) codes that control what you can do with purchased music, stopping you from transferring it to other devices or burning more than a set number of CDs. Another big annoyance for iPod fans is that it will not play WMA files, severely limiting choice.

means of contacting many organisations – from businesses to your local council. Many people get their emails using the Outlook or Outlook Express application from their laptop or desktop computer. However, if you don’t have access to the internet at home, you can register for a free email account with one of many websites that offer a free email service. Once you’ve registered an email address with one of these providers, you will be able to send and receive emails on any computer with internet access.

E is for email Email is a handy way of keeping in touch with friends and family and is fast-becoming the primary

F is for finding the right equipment Desktop and laptop computers are the two main types of computers.

A desktop is a larger computer that comes with a processing unit, a monitor, a keyboard and a mouse. A laptop computer is a smaller, portable computer which can be easily moved. When looking to buy a computer, make sure you find out what the minimum computer requirements are to carry out the tasks you want to do. G is for Google Although people do use other search engines, Google is far-and-away the most popular. The key to effective web searching with the likes of Google, says Dan Gookin, author of PCs for Dummies, is to stick with key words and use the most important ones first. ‘If you’re looking for an efficient toaster you

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English. Check out opens link in new window BBC Webwise’s Jargonbuster. K is for keeping in touch The number of Facebook users aged 64 and older is increasing faster than any other age group. The social networking website enables you to build a profile, keep in touch with friends, view photos, and so on. There are downsides: your profile is your billboard to the world, so never give details that might allow criminals to steal your identity – such as your exact address, home phone number or your bank account details. Check your privacy settings, or your profile could appear in search engines.

should type in “toaster efficient” instead of “efficient toaster”. Also, use double quotes to keep specific words together. They can also help you search for the little words. For example, to find fire and ice use: “fire and ice”.’ Dan adds: ‘Use the minus sign (-) to remove references. For example, if the cheese you’re searching for is also the name of a boy band, typing stilton-music directs the search engine to look for stilton but not list pages with the word music.’ H is for Homepage The first or main page of a website, usually contains more detailed links to other sections or content. You can normally get to a Homepage by clicking on a site’s logo at the top of the page.

I is for iPad (and other tablets) The Apple iPad has led the way in creating a huge market for portable, handheld computers - the tablet. Tablet computers primarily use a touchscreen, doing away with the need for a mouse and a separate keyboard. Tablets are particularly useful for older people, as they are very intuitive and don’t require a huge prior knowledge of computers. J is for jargon Don’t know your megabytes from your motherboard? Or your URL from your USB? Using a computer means learning another language. But don’t panic – online jargon lists will spell everything out for you, and explain what to do, in plain

suppor ting older people for over 50 years

L is for learning The BBC website offers some great resources to brush up on most European languages, plus Mandarin Chinese and Urdu. The University of the Third Age runs online courses on a range of subjects, from botany to Renaissance Italy, and the Open University has online components in most courses. M is for mobiles Mobile phones are morphing into a universal source of information, help and advice, thanks to their ability to surf the web easily and the latest group are commonly known as smartphones. For comfortable surfing, you need a smartphone with a big, sharp screen such as Apple’s iPhone, HTC’s Desire or Samsung’s Galaxy. The networks are introducing unlimited download tariffs that make surfing much cheaper. This means you pay a flat fee every month to use the web, make calls and

send texts. Watch the terms and conditions however, as you’re often tied into a 24-month contract. N is for news The internet is a great way to access up-to-the minute local, national and international news. Whereas most newspapers only print once a day, news websites are updated more regularly. Many newspapers have their own websites with extended news features, picture galleries, video and interactive activities such as opinion polls and surveys, inviting people to have their say. Some of the more popular news websites include BBC News, Sky News and most National daily newspapers. O is for open access Don’t have a computer at home? There are lots of places you can go to access computers and the internet. Many libraries offer high speed access to the web and computer training. Digital Unite have a network of quality assured tutors across the UK who offer homebased computer and internet tuition at affordable prices. Age UK also offers a number of regular face-to-face computer training courses, in plain, jargon-free English. Try your local Age UK for details, or search our local directory for your nearest provider at www.ageuk. org.uk/work-and-learning P is for photos Uploading your photos to the internet to share with friends and family is easier than you think. There are a number of photo sharing websites out there such as Flickr, Picasa, Photobucket and Facebook. It’s important to remember that unless you’ve taken the picture yourself, you should always get permission from

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the person who did before publishing them online. Q is for quick tips In the help section of most programmes you will find a list of keyboard shortcuts that will help you to copy, paste, quit and so on which cuts down switching from keyboard to mouse and back.

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R is for RSI Repetitive strain injury (RSI) is an umbrella term for injury to the muscles of the hands, wrists, arms or shoulders by overuse, particularly from typing. Symptoms include numbness and tingling in hand and fingers. The RSI Awareness campaign offers advice on how to avoid and treat the condition. S is for safe online shopping Use a secure website when entering credit card information. This means that the information you send cannot be read by anyone else. Here are some ways to spot a secure website: Look for a padlock symbol in the browser window. Don’t be fooled by a padlock that appears on the web page itself. The website address should begin with ‘https://’ The ‘s’ stands for ‘secure’. If you get a pop-up message warning you about a website’s security certificate be very cautious indeed. You may be being redirected to a fake website, designed to get you to hand over your security details. Click on the padlock to check that the seller is who they say they are and that their certificate is current and registered to the right address. However, the padlock is not an absolute guarantee of safety, so if in doubt about the website, don’t open it. Another option is PayPal,

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which enables you to shop online with your debit or credit card or bank account without sharing financial details with the seller. Apacs, the UK payments accociation, advises signing up for Verified by Visa and MasterCard SecureCode, which allow you to register a private password with your debit or credit card company. Join online or ask your bank for details. T is for talking Talk is cheap – and online it can even be free. By downloading software from providers such as Skype or GoogleTalk you can call other users all over the world for free, and all you need to buy is a headset, costing around £5. If you both have webcams you can make free video calls – great if you have relatives abroad. But you can’t make emergency calls on Skype or GoogleTalk. U is for upkeep To keep your computer or laptop in top condition, you need to keep it clean – both on the outside, by cleaning screens and keyboards, and inside. Dan Gookin says: ‘First, have Windows automatically update itself. Back up the files and keep that copy in a safe place. Perform disk maintenance every so often: check the hard drive for errors and run a disk defragmentation programme.’

which is adequate for most purposes. To check yours is turned on, see your control panel under ‘Start’. W is for wi-fi Nearly all modern laptops have wi-fi (wireless internet connection) capabilities and many locations, such as cafes, railway stations and airports, have wireless access points. But is wi-fi secure? Dan Gookin says: ‘For a home network set-up, especially if it’s password protected or allows limited access, security is fine.’ But you should think twice about sending sensitive information over the internet in a public area where it could be intercepted. X is for warning Apacs, the main industry voice on e-banking fraud, advises people to be wary of unsolicited emails – called ‘phishing’ – or calls asking for personal details or card numbers. Always access banking websites by typing the web addresses into your web browser. Never go to a website from a link in an email. Forward phishing emails to reports@ banksafeonline.org.uk (this helps to track new scams).

Y is for YouTube YouTube allows everyone to upload and view video clips online. One of its main attractions has been Geriatric1927, a man from the Peak District - born in 1927 - who recounted his wartime experiences and everyday grumbles on his online video posts. If fame doesn’t appeal, you can set privacy settings so that only family and friends can see your videos. Z is for Zzzzzz Most computers and laptops give you the option of Standby, Hibernate or Power Off. Having your computer on Standby or Hibernate is the equivalent of your computer having a nap. The computer continues to be fed power to its memory, keeping your programmes and applications open but power to the hard drive is minimal. With the tap of a button, your computer is awake again. Standby or Hibernate should really only be used when leaving your computer for short periods. For performance, safety and environmental purposes, it is always better to switch off your computer fully.

V is for virus protection It’s quite easy to install protection. Most computers or laptops will offer you free virus protection, possibly with a 30-day trial for upgrades such as Norton or Zone Alarm. AVG has a free virus protection download from its website. Windows has a built-in firewall,

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Talyllyn Railway, Wales and its royal connections

Talyllyn Railway Heading from Tywyn Wharf station out to the National Park is a wonderful experience and a very pleasant way to spend the day. The railway started life as a working operation in 1865, transporting people and slate along its narrow gauge from the local quarry in the Victorian era. Sadly, as the use of slate diminished during World War II, the line became redundant and was badly neglected. However, it was resurrected in 1950 by keen volunteers, leading it to become the first ever railway to be preserved, which is a matter of pride for all who work to keep Talyllyn Railway going in its original style. The journey The real joy comes from the gentle journey in a genuinely refurbished carriage, being pulled by an original steam engine into Snowdonia, with

the opportunity for a hike or stroll after a delicious picnic. If you have the chance to travel in a first class Pullman Coach, it is like stepping back over 150 years and enjoying a different kind of luxury. You can catch a glimpse of Cader Idris from Dolgoch Falls after passing some extraordinary spots, such as Tadpole Cutting, Six Bends and Broadwater. The landscape you pass through is magnificent, with not one but three waterfalls at Dolgoch Falls, providing the train with water so it can steam on to the stunning Nant Gwernol Valley. This railway has been maintained for the last 60 years by volunteers, of all professions and none, who give their time and put in huge amounts of work to keep it going. Anyone can volunteer, so long as they are keen. And the chance to learn new skills is a real plus as all the necessary training is provided. It is an expensive

suppor ting older people for over 50 years

operation to run, so volunteers are the lifeblood of the Talyllyn Railway and enable its survival and continued success. Prince Charles and his wife, the Duchess of Cornwall, opened the wonderfully restored railway buildings, new platforms and tea room in July 2005, after lengthy construction and building repair work. Museum A specialist museum highlighting the story of Talyllyn and other narrow-gauge railways has been built. Thomas the Tank Engine even makes an appearance – his creator the Rev’d W Awdry volunteered as a guard on the Talyllyn Railway in Wales, then in its second year of preservation. The railway also inspired

Awdry to create the Skarloey Railway, based on stories and exploits originating in Wales. Astonishingly, the Talyllyn railway still runs every day, using carriages, diesels and steam engines to maintain the service. If you are very lucky, you may get to ride on the engine’s footplate, which is a very special experience. Viewing the track from the signal box is interesting, watching how all the movements on the line are watched and monitored. You might even get to drive one of the original steam engines. Vouchers for this remarkable experience are available for members of the public. Maybe you can find the seat that Diana, Princess of Wales, sat in on her visit to Talyllyn.

Image © johnnyberg/freeimages.com

Britain’s National Parks are known for their wonderful scenic beauty, and Snowdonia National Park in North Wales is no exception. One of its very special attractions is the Talyllyn Railway.

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Pension Credit About 4 million older people are entitled to Pension Credit, yet about 1 in 3 of those eligible are still not claiming it.

Image © Marcio Jose Bastos Silva/shutterstock

ension Credit comes in 2 parts and you may be eligible for one or both: • Guarantee Credit tops up your weekly income to a guaranteed minimum level. • Savings Credit is extra money if you’ve got some savings or your income is higher than the basic State Pension. Don’t be put off if you discover you’re only eligible for a small amount of Pension Credit. It’s your passport to other benefits, such as Housing Benefit and Council Tax Reduction. What you’ll get with Pension Credit Extra money if you’re on a low income Guarantee Credit will top up your weekly income to £148.35 if you’re single or £226.50 if you’re a couple. If you qualify for Savings Credit, you can get up to £16.80 extra per week if you’re single or £20.70 if you’re a couple. If you would like help to find out about what you may be entitled to, contact Age UK Medway’s Information and Advice team on 01634 853041

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The Big Knit The Big Knit is a joint campaign between Age UK and innocent drinks to help vulnerable older people. You knit the hats, innocent drinks wear them and 25p of every drink sold will go to Age UK. Latest news Knitters, we need you! We’re thrilled to announce that The Big Knit campaign is back for 2014. Age UK has been tasked with knitting 800,000 hats which will adorn innocent smoothie bottles next February! Every bottle sold will generate a 25p donation from innocent to support Age UK’s Spread the Warmth campaign, helping older people during the cold winter months. Get involved It’s really simple: Choose your pattern from our knitting patterns. Alternatively, why not try out your own ideas – it could be inspired by anything from a new fashion trend to your favourite fruit! Knit your hats and send them to us by the 14th November 2014 to: The Big Knit, Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Keep an eye out in stores in February 2015 when the hats

you’ve knitted will be sold on innocent smoothie bottles! Can’t knit? Never fear – you can get involved by *texting ‘Knit’ to 70004 to donate £3 towards the campaign. Last year, you helped to raise over £200,000, a massive thank you from the Big Knit team here at Age UK to everyone who took part! If you have any questions or want to find out more information, please contact the Big Knit team at bigknit@ageuk.org.uk *Text Costs £3.00 plus network charge. Age UK receives 100% of your donation. Obtain bill payers permission. Customer Relations 0800 169 8787. Age UK is a charitable company limited by guarantee and registered in England and Wales (registered charity number 1128267 and registered company number 6825798). ID201517 07/13. Your local Age UK/Age Cymru/Age Scotland/Age NI will receive 25p from every hat

they contribute to the national Big Knit campaign in 2014. How the Big Knit helps older people As many as 25,000 older people may die needlessly this winter because of the cold. The money raised through the Big Knit supports our Spread the Warmth campaign, helping older people during the cold winter months through befriending visits, emergency cold weather support, warm meals and other vital services. In addition to raising muchneeded funds for the Spread the Warmth campaign, the Big Knit is a great way to bring people and communities together. Knitting groups have been held up and down the country for people to get involved, share patterns and have a cup of tea or two! ‘The Big Knit campaign couldn’t happen without the support of thousands of amazing people across the UK who take part and knit woolly hats to adorn innocent smoothies each year.’ Douglas Lamont, CEO at innocent If you have any questions or want to find out more information, please contact the Big Knit team at bigknit@ageuk.org.uk.

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About

redundancy In general terms, a redundancy happens when there is no longer a need for someone to do your work, for example, if the business is closing down or changes are made to the way the work is done.

our employer has a duty to consider whether there are any alternative suitable jobs for you within the organisation. They also have to show that they have followed a fair procedure when making you redundant. Redundancy procedure If your employer is making you redundant, you should check whether it is a genuine redundancy situation and whether the correct procedure is being followed. You may be able to claim unfair dismissal at an Employment Tribunal if your employer has not followed the right procedures. It would be unlawful age discrimination

for your employer to select you for redundancy because of your age, unless they can justify this. If you are a member of a union, you should receive support and advice from them to make sure that the redundancies are carried out fairly and that all alternatives are considered. You could also visit the TUC website, WorkSmart, opens link in new window www.worksmart.org.uk, for general information on your employment rights.

Employees over the age of 65 are now entitled to redundancy payments calculated in the same way as for other employees. Your contract of employment might say that you are entitled to more than the statutory minimum redundancy payment so you should check that you are being paid the correct amount. What if you are not paid? If you are not paid your redundancy payment, or if you are paid too little, you can make

a claim at an Employment Tribunal. You should try to resolve the problem with your employer first by putting your complaint in writing to them. If you do have to start an Employment Tribunal claim about your redundancy payment, you must do this within six months of being made redundant. If your employer is insolvent and cannot pay your redundancy payment, you should claim it from the Insolvency Service’s Redundancy Payments Office.

Redundancy payments The upper age limit for statutory redundancy payments, which used to be age 65, has now been removed.

Redundancy entitlements

mployees aged 65 and over are entitled to redundancy pay calculated in the same way as younger people. If you are made redundant, you are entitled to: • 1.5 weeks’ pay (currently capped at £380 per week) for each year of service in which you were aged 41 or over • 1 week’s pay for each year you were under 41

• Half a week’s pay for each year you were under 22 • Covers up to a maximum 20 years service This means that older people continue to be paid at a higher rate than younger people‚ even though this appears to be discrimination on the grounds of age. The government has said it believes this difference in treatment is justified. You may be entitled to more than the statutory minimum redundancy

suppor ting older people for over 50 years

payment under your contract of employment. The law sets out ways in which employers can make enhanced redundancy payments using the same age bands as used in the calculation of statutory redundancy. You may be entitled to more than the statutory minimum redundancy payment under your contract of employment. The law sets out ways in which employers can make enhanced redundancy payments using

the same age bands as used in the calculation of statutory redundancy. It is unlawful for employers to use age as a factor when considering who to select for redundancy (unless they can justify this). Using length of service (for example‚ last in first out) to decide who to select could be indirect discrimination‚ although employers may try to justify this.

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Come dancing and get fit Want to up your exercise levels and have fun at the same time? Why not start dancing? Nick Smurthwaite talks to some enthusiastic participants and finds out more...

f all the performing arts, dance is the one that has emerged as the most therapeutic when it comes to staving off the mental and physical ravages of old age. Luckily, it is also the simplest... and the cheapest. All you need is a clear space, some inspirational music and the ability to move around to it. Even better than dancing in the privacy of your own home, however, is finding a local dance class to attend, where you could be introduced to different steps and styles, as well as making new friends. In a class of its own Recently I attended a weekly class in Mill Hill, North London, supported by Age UK Barnet and run by the bubbly Italian-born choreographer Simona Scotto and saw for myself the invigorating effects on its participants. Without Simona’s gentle cajoling I doubt very much whether any of the 60- and

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70-somethings in the class would have attempted the hand jive, the Charleston or the cha-cha-cha at home. But it was clear that Simona’s choice of music – Tequila and Hot Hot Hot to name two tracks – and her step-by-step instructions provided equal measures of fun and challenge for the class of 12 ladies. Anyone who has tried line dancing or the Charleston will tell you it is not something you can make up as you go along. Dedicated dancers ‘I enjoy the social side of it as much as the dancing,’ said 77-year-old Rose Mitchell, who suffers from osteoarthritis, although you wouldn’t know it from the enthusiastic way she joined in all the dances. Another member of the group, 64-year-old Naheed Akbar, who suffered a stroke 6 months ago, said the class had helped her to regain her balance and coordination. ‘I do make them work hard but I love to see them improving week by week

and getting stronger,’ said Simona, who runs a number of other classes in north London, as well as her own company, Counterpoint, for the over-55s. She told me she has one 85-year-old man who comes to one of her classes and is happy to learn and try anything. ‘I don’t believe in people saying they are too old to dance,’ she adds. ‘You are never too old to learn something new. I want to change people’s lives through what I do.’ Celebrated older dancers Not all dance classes are just about exercise and fitness, though. The Company of Elders (left), made up of enthusiastic amateurs, was set up 20 years ago by the world-renowned Sadler’s Wells theatre and is now good enough to give performances at home and abroad. The dancers have the unique benefit of working with some of the country’s top choreographers, as well as being rehearsed every week by the indefatigible Simona. Ballet-trained Sheila Dickie, who works as an administrator for the Company of Elders,

believes dance is the best form of physical and mental exercise for people in later life because ‘you have to concentrate when you’re learning a new dance and remember movements from one week to the next’. Sheila has also taken dance classes to residential homes, on behalf of Age UK, and was struck by the positive response even by those who were virtually immobile. An active therapy session Dance as therapy is not a new idea. In earlier civilisations, dancing, religion, music and medicine were all inter-connected. People danced in the Middle Ages to ward off the bubonic plague (although we’re not sure how successful this was), while the wild tarantella dance of Italy is believed to have originated as a cure for tarantula bites. Today our motivation to dance is simply to remain supple and have a good time into the bargain. Above all else, says Simona, her classes must be fun and non-judgmental. Len says... Len Goodman, the doyen of ballroom dance, who chairs the Strictly Come Dancing panel of judges, also believes dance is the perfect way to combine exercise with enjoyment. ‘If you’re married it’s something you can share with your other half, and if you’re single it gives you an opportunity to meet other people,’ he says. ‘We’re all living longer, so we have all got to be more active in the third age.’

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Wills / Probate / Lasting Powers of Attorney / Contentious Probate The importance of a well-written Will cannot be overstressed. Wills can help manage your finances at the time of your death, but they can also protect your family. We tailor our Will writing to meet your personal financial circumstances, family commitments and possible taxation. If you already have a Will, we can help you review it to make sure it stays current as your life changes or evolves. On behalf of the Executors we can identify your assets and have them valued, pay any outstanding debts, claim the benefits or exemptions and, if applicable, release from inheritance tax, and thereafter pay the beneficiaries of your estate. In addition to the above, we can prepare a Lasting Power of Attorney. This is a document by which individuals appoint someone to look after their affairs should they become unable to look after their own affairs, for example through illness or incapacity. Everyone should give consideration to making a Lasting Power of Attorney, and we can assist by guiding clients through all Court of Protection and Public Guardianship matters.

Our litigation department works closely with the private client department to bring a blend of expert knowledge in the highly specialised field of inheritance disputes, Will disputes and contentious probate. We are used to dealing sensitively with family disputes. Wherever possible we seek to achieve an early, cost-effective resolution for our clients. When that does not prove possible, clients benefit from our significant litigation experience. Divorce and Family Matters We can help you with divorce, children matters, international abduction, financial remedies for married/unmarried couples and separation/cohabitation agreements. We provide other legal services such as:- Residential and Commercial Conveyancing, Landlord and Tenant, and Civil Litigation. Home visits can be arranged where necessary at a small additional charge. We welcome your enquiries.

Puzzle Page Solutions to all three puzzles can be found on page 26

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Wordsearch Which One is Missing? Can you find which one of these Winter words from the list below is missing? CHRISTMAS SCARF SLED MITTENS COLD SNOW COAT SKI

Quick Quiz

Test your general knowledge in our Quick Quiz.

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Suduko The Game of Logic Place each of the digits 1 to 9 in each row, column and 3x3 box. There is only one solution.

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W A

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e are looking to create a ‘Engage with us’ page where readers write into the Magazine with their thoughts, views on topics raised in the magazine or support they have received from Age UK Medway or your story. Please write to the editor at Engage Magazine, Age UK Medway, The Admirals

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2. Emmeline Pankurst was the leader of which movement in the early 20th century? 3. Who was the author of Brideshead Revisited? 4. The Fighting Temeraire is a painting by which 19th century English artist? 5. What is the name for an SI unit of energy?

Engage with us…

1. In which year did The Battle of Waterloo take place?

Offices, Main Gate Road, Chatham Historic dockyard, Chatham, Kent, ME4 4TZ. We look forward to hearing from you next time… the next edition will be the Spring edition so if you have any thoughts, concerns or stories to tell please write in and we will feature it in our next magazine. It could be about your summer holiday, new years or Valentine’s day.

6. On the human body, what is the patella more commonly known as? 7. Who originally sang Mack the Knife in 1956? 8. The character or Arthur Seaton in Saturday Night and Sunday Morning was played by which actor? 9. Which British woman won the women’s singles title at Wimbledon in 1977? 10. Which Premiership football team play at St. James’ Park? 11. In The Lake District, which is the highest mountain in England? 12. Situated off Cheapside, what is London’s smallest public statue? 13. Pat Phoenix played which character in Coronation Street? 14. Which subject did Margaret Thatcher study at university?

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Introduction to care homes If you think that you need more personal care than sheltered housing can give you, moving into a care home could be an option.

oving to a care home may seem like a big step, but they can offer the opportunity to form new friendships and provide a safe, comfortable place to live. Care homes are staffed 24 hours a day and all meals are provided. Care homes sometimes provide nursing care too, so make sure what levels of care are provided before you move. How you pay for a care home depends on your personal situation. Your local council may be able to pay all or part of your fees if your capital and savings are below a certain limit.

If you want to stay independent in your own home for longer, making some simple adaptations could make your everyday life simpler. Find out how you can make a difference to your quality of life and how to pay for them - either through a grant or other means. Adaptations to consider There are many different types of equipment available, whether you have difficulty getting in and out of your property, using the stairs, answering the door, or carrying out everyday tasks such as cooking, washing, dressing or using the toilet. Or, you may just want some reassurance that you would be able to get help quickly if you needed it – in this case, simply fitting a community alarm might do the trick. Perhaps you struggle to carry out maintenance tasks these days and need some help with repairs? Financial support Making adaptations to your home can be costly, but you may be eligible for help from the local authority. Disability equipment and small adaptations costing less than £1000 are generally provided free of charge if you’ve been assessed

as needing it and you are eligible. Contact your local social services department to have your needs assessed. Examples of adaptations and equipment you might try include grab rails, ramps, and kettle tippers. Larger adaptations may be funded through a Disabled Facilities Grant. Further support You could also try contacting a home improvement agency (HIA). These are not-for-profit organisations that help owner-occupiers or tenants of private rented accommodation who are older, disabled or on low incomes, to repair, improve or adapt their homes. They offer practical help with tasks such as arranging a survey, getting estimates for work, or accessing financial help. They might also run a handyperson scheme. For more information about HIAs, visit the Foundations website.

Types of care homes There are two main types of care home:

• Some offer accommodation and help with personal care – activities such as washing, dressing and going to the toilet • Others provide those services and also offer nursing care • Until recently these two types of care home were classified as ‘residential homes’ and ‘nursing homes’. The names of many homes still reflect this. • There are also care homes for those who require extra care and support, often due to dementia. The Alzheimer’s Society can give advice to people with dementia and their carers and family on what to look for in a care home. It also gives information on suitable homes.

Ways to make tasks easier around the home

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You could be in the Algarve, relaxing in the sun... Situated on the top floor of a three storey block the apartment has its own residents’ swimming pool. It has the advantage of being away from the bustle of the town centre but within walking distance (10 minutes to the marina and another 5 to the town centre). It has a twin bedroom, open plan kitchen and lounge. The kitchen has a 4-ring hob, oven, microwave, toaster and washing machine. There is a family sized bathroom. The lounge has a sofa (which converts into two more single beds) and a table to seat four. A TV, DVD and CD player are also available. Both the lounge and bedroom have patio doors which open onto the balcony offering views over the swimming pool and across Lagos. There is ample car parking space in front of the building.

www.algarveestatemanagement.co.uk apt meia

PRICES:

Nov to Mar £190 Apr & Oct £255 May & Sept £290 June £330 July & Aug £410

To book accommodation please contact Judith Hall on 01536 711884 Apartments can also be booked very competitively at judith.hall6@btinternet.com 2 4 | WINTER 2014

www.ageuk.org.uk/medway

Volunteer in your community Would you like to make a difference for older people in your community? Find out about volunteering for Age UK Medway. Why volunteer? We have a wide range of volunteering opportunities, whether you want to make new friends, develop new skills or give something back to your local area. You can support us, and make a difference to the lives of older people, by doing anything from helping out in our high street shop to visiting an older person at home, or

running your own computer training class. However you’d like to get involved, we’d love to hear from you. Volunteer in our Age UK Medway shop Ways that you can help out in our shops include: • Managing the shop admin • Becoming a sales adviser • Managing our stock • Dressing windows

Volunteer for your local Age UK Here is a small selection of the ways you can get involved: • Fundraising

• Gardening • Helping around the home for an older person • Running computer classes • Befriending an older person

Throw a party Perhaps a themed dinner party, a murder mystery evening, games night, karaoke, barbecue – if it gets people together, it can be a fundraiser. Impress your guests with your hosting skills and charge them a small donation for the food or games.

What would your friends and colleague consider an absolute challenge or daring? Maybe they think you’re inseparable from your iPhone or unable to not get the car everywhere. Prove them wrong and some raise money for older people.

Fundraising ideas Organise an event and help raise money for older people Get your work colleagues involved, round up your friends and family and involve any groups and clubs of which you’re a member. It’s all for a great cause. Anything can be a good fundraising opportunity. What would you like to do? A dinner party, a film screening, van pulling and drastic haircuts – these are all fundraisers that have helped older people but you might have some other ideas up your sleeve. Do think about how much time and effort you can spend on planning and organising the event. Is it going to be a sponsored activity or are you hosting an event? What do you enjoy? Where do your talents lie? Can anyone help you? Remember, you are doing a good thing for charity but it should be fun too.

We are here to help We are here to help with advice, ideas and support as well as posters, collection tins, balloons and sponsorship forms. We can share tips on ranging from help getting things for free to how to market your fundraiser. Don’t be shy give us a call! Let us know what your plans are and how we can help you – drop us an email at enquiries@ageukmedway.org. uk or call us on 01634 572616. Event ideas The Great Cake Bake Encourage your colleagues to bring in home-baked (or shop-bought) goodies to sell in the office. It’s a simple way to raise money and will perk up the morning coffee break.

Sponsored anything Swim, walk, run, silence and pie eating! Most things can be sponsored so the choice is yours.

Go wild Let your imagination run wild – the more creative the more publicity you may get and the more people might support you. So get that thinking cap on, is there a world record you could attempt or something that could involve all your work colleagues?

Get quizzical Quiz nights take place in pubs across the UK and are always popular. Why not organise your own and raise funds for Age UK?

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Let’s get cooking need What you g) mincemeat 0 • 1¼ lb (56 our 0 g) plain fl 5 (3 z o 2 •1 g) lard • 3 oz (75 g) butter 5 (7 • 3 oz salt • Pinch of

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www.ageuk.org.uk/medway

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The Quality Care you deserve... ...delivered in the Home that you Love Bluebird Care Medway operates as part of the internationally recognised and accredited Bluebird Care Group, one of Britain’s foremost care in the home service providers, delivering consistently high quality care and support to our local customers within their own homes.

Our Service

• We deliver consistently high quality care & support to our local customers within their own homes; • We respect our customers & support their individual requirements for care & support at home maintaining their dignity, independence & privacy; • We serve our customers of all ages from young children to senior citizens; • We specialise in assisting individuals & their families with: > Physical & learning difficulty, including > Dyspraxia & Autistic Spectrum Disorder; > All aspects of Dementia Support & in particular > Alzheimer’s Disease; > Short to long term injury or illness. • We support the complete range of care services including: > Transition from hospital/residential care to home; > Hospice Care at home; > 24 hour live in care, sleeping & waking nights; > Personal Care & medication; > Domestic Assistance & Companionship.

How we Succeed

• With the experience & best practice drawn from over 185 franchises in the UK & Ireland; • Through a management team with over 20 years’ experience in delivering care to our local community; • By individual expertise in Occupational Therapy, Dementia Champions, Palliative Care and Bowel Care; • Through a stringent recruitment program, comprehensive initial and continuing training and commitment to a career pathway for our staff to progress as care professionals; • Monitoring our performance through regular internal audit, supervision & inspection; • With a 24 hour emergency on call service; Attention to detail in delivering professional, first class customer care; • With bespoke & flexible care plans designed to meet and adapt to changing needs.

Bluebird Care, Hamilton House, 84 / 86 High Street, Rainham, Kent, ME8 7JH

Tel: 01634 780909 Email: medway@bluebirdcare.co.uk www.bluebirdcare.co.uk/medway