32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
CONTENT SUMMARY
The number of passengers serviced annually today is more than three times higher than what we serviced on annual basis when we first started up. 3 Safetrip travel and tours is one of the few organizations that can offer a full spectrum of inbound 3 and outbound tourism services with flexible and efficient solutions, as a one stop supplier. The services we provide are of a high standard, they save time, costs and resources for our clients and partners, while it also enables them to compete effectively in their own source markets. We invite you to share our vision and benefit from our expertise, professionalism, flexibility, personalized approach, strong purchasing power and comprehensive product portfolio 3 Why Safetrip? 3 •Customized services 3 •Professional and informed Consultation 3 •Competitive rates through our strong buying power 3 •Providing you with expert information to help you plan your order 3 •Prompt service delivery 3 •Client / customer satisfaction 3 •Efficient customer relations services 3 •Innovative product portfolio 3 •Top quality service delivery benchmarked on ethics and regulations 3 WHO WE ARE 3 Safetrip travel and tours was set up a decade ago, and ever Safetrip Travels & Tours has maintained incoming tourist services as its core business, having served more than a hundred tourists to different countries of Africa, Europe and all over the world 3 This tea m of young vibrant and dynamic mindsets has set many industry benchmarks in terms of service delivery, customer satisfaction and innovative product portfolio 3 MISSION 4 A firm commitment to customer satisfaction, we seek to always provide professional solutions and added values in all our services to exceed our clients expectation by creating values that make a difference and always defining industry trends with quality service benchmarked on professionalism 4 VISION 4 To become Nigeria leading tour operator and related services company of choice by means of service excellence and innovative products and personnel attention for our travel clients. 4 STRATEGIC OBJECTIVES 4 To recognize that a good service is more than a competitive price, it’s a near obsessive attention to detail that transforms a good experience into an exceptional one, we don’t just sell travel packages, we want to understand your needs so we can custom design a travel solution that meets your specific requirements we look at your opportunities and challenges and design a solution to fit you 4 Values 4 The core values of Safetrip Travels & Tours are : Customer Service, loyalty and integrity, communication, innovation, quality, team work, and responsibility. We offer the same level of service to all our clients , we comply with strict principles of professional conducts and ethics , our team of professionals take a proactive approach to solve problems by making the right decisions 4 VALUE 4 The core values of Safetrip Travels & Tours are : Customer Ser-
vice, loyalty and integrity, communication, innovation, quality, team work, and responsibility. We offer the same level of service to all our clients , we comply with strict principles of professional conducts and ethics , our team of professionals take a proactive approach to solve problems by making the right decisions 4 LOYALTY AND INTEGRITY 4 We have the commitment and the passion to satisfy our clients needs and we manage to accomplish it 4 CUSTOMER SERVICE 4 Our standards are high and its reflective in all our operation 4 COMMUNICATION 4 We make emphasis on communication (external and internal) so our representatives can fuly understand the clients need, this principle helps us serve our clients as they deserve 4 TEAM WORK 4 The success is the result of working together to satisfy our clients need, trust ,mutual respect and enthusiasm are the angular stones of our teamwork 4 RESPONSIBILITY 4 We are known for taking the bull by the horns as we don’t shy away from challenges, we face every issue head on and source out solutions for come what may, it’s our responsibility to solve your travel issues. 4 we offer end-to-end solutions in managing conferences, seminars, workshops etc. Our client base includes top companies in the sectors of pharmaceutics, banking, telecommunications, insurance and tour operators. The guarantee of our success is attributed to our creativity, consistent professionalism, the high standard of our service, tailor made products, attention to detail and the final touch that makes each program a unique experience for the participants. 6 SAFETRIP EDUCATIONAL TRIP 6 Safetrip Educational Trip is a new innovative. We share your passion for motivating your students and will work tirelessly to support you every step of the way. Above all else, we want you to be inspired! 6 With our vast global network, we connect around Africa, Europe and North America, our expectation by 2015 we want to cover the rest of the world. We can provide your group with wonderful selection of destinations and incorporated broad range of authentic cultural and educational experiences. Our team will work with you to create the perfect tailor made tour with great travel experience for your students and memories that will last a lifetime. We understand that all tours need to meet certain requirements. 6 All tours are designed to support the National Curriculum to ensure maximum subject relevance and student participation. Safetrip will provide your school with a high, competitively priced and safe tour that is thought provoking and memorable 6 DESTINATION MANAGEMENT 6 Our experienced destination managers, study every new destination launched by Safetrip. The study includes minutest details like weather, terrain, distances between cities, quality transportation and places of interest. As a result every Safetrip package has turned out to be an innovative discovery Our team consists of multilingual and dynamic professionals, having an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination of Nigeria, its local facilities and
go
WHO WE ARE Safetrip travel and tours was set up a decade ago, and ever Safetrip Travels & Tours has maintained incoming tourist services as its core business, having served more than a hundred tourists to different countries of Africa, Europe and all over the world This tea m of young vibrant and dynamic mindsets has set many industry benchmarks in terms of service delivery, customer satisfaction and innovative product portfolio The number of passengers serviced annually today is more than three times higher than what we serviced on annual basis when we first started up. Safetrip travel and tours is one of the few organizations that can offer a full spectrum of inbound and outbound tourism services with flexible and efficient solutions, as a one stop supplier. The services we provide are of a high standard, they save time, costs and resources for our clients and partners, while it also enables them to compete effectively in their own source markets. We invite you to share our vision and benefit from our expertise, professionalism, flexibility, personalized approach, strong purchasing power and comprehensive product portfolio
Why Safetrip? •Customized services •Professional and informed Consultation •Competitive rates through our strong buying power •Providing you with expert information to help you plan your order •Prompt service delivery •Client / customer satisfaction •Efficient customer relations services •Innovative product portfolio •Top quality service delivery benchmarked on ethics and regulations
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
CORPORATE STATEMENTS
PRODUCTS & SERVICES
VALUE The core values of Safetrip Travels & Tours are : Customer Service, loyalty and integrity, communication, innovation, quality, team work, and responsibility. We offer the same level of service to all our clients , we comply with strict principles of professional conducts and ethics , our team of professionals take a proactive approach to solve problems by making the right decisions
TICKETING & FLIGHT RESERVATION We offer different types of tickets suitable for every traveller. With our different options, you have the ability to choose the ticket that suits your needs. Different conditions apply depending on your destination, ticket/cabin type and for flight and hotel packages but the good news is Our Reservation Department consists of a skilled team, having knowledge of the intricacies involved in the ticketing process and have been known to always get the best deals for our clients, you simply just tell us your destination destinations and you can be sure our team of go getters would get you the best mouth watering deals available
LOYALTY AND INTEGRITY We have the commitment and the passion to satisfy our clients needs and we manage to accomplish it
MISSION A firm commitment to customer satisfaction, we seek to always provide professional solutions and added values in all our services to exceed our clients expectation by creating values that make a difference and always defining industry trends with quality service benchmarked on professionalism VISION To become Nigeria leading tour operator and related services company of choice by means of service excellence and innovative products and personnel attention for our travel clients. STRATEGIC OBJECTIVES To recognize that a good service is more than a competitive price, it’s a near obsessive attention to detail that transforms a good experience into an exceptional one, we don’t just sell travel packages, we want to understand your needs so we can custom design a travel solution that meets your specific requirements we look at your opportunities and challenges and design a solution to fit you
CUSTOMER SERVICE Our standards are high and its reflective in all our operation
HOTEL RESERVATION We provide hotels throughout the world to suit the requirements of all the classes. Our hotels range from budget to the most premium hotels and palaces worldwide. We also provide apartments on weekly, fortnightly and monthly basis across the globe. Our accommodation and hotel services spans across thousands of hotel chains and groups and not just that , we can also provide other ranges of accommodations from hostels to short rent apartments, in all, all that really matters is your comfort and we are stationed here to get you the best
COMMUNICATION We make emphasis on communication (external and internal) so our representatives can fuly understand the clients need, this principle helps us serve our clients as they deserve TEAM WORK The success is the result of working together to satisfy our clients need, trust ,mutual respect and enthusiasm are the angular stones of our teamwork RESPONSIBILITY We are known for taking the bull by the horns as we don’t shy away from challenges, we face every issue head on and source out solutions for come what may, it’s our responsibility to solve your travel issues.
Values The core values of Safetrip Travels & Tours are : Customer Service, loyalty and integrity, communication, innovation, quality, team work, and responsibility. We offer the same level of service to all our clients , we comply with strict principles of professional conducts and ethics , our team of professionals take a proactive approach to solve problems by making the right decisions
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
TOUR PACKAGES Save on popular travel tours with destinations ranging from Europe to Asia, Central America, Africa and more. Whether you want a holiday tour that lasts 5 days or a tour of Europe that lasts over a month, our tour packages and travel services will make it happen • • • • • • • •
Safetrip Educational Tours Family Tours Honeymoon Tours Wildlife Tour Packages Group Tours Adventure Tours Religious Tours Medical Tourism
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
ASSISTED VISA PROCUREMENT In all we do , our true quality commitment allow us to make promises become facts creating tangible and result and benefit We are commited to bring solutions and to be a step ahead, these innovations help us find greater benefits from things that are already existing and this is the underlying factor behind our high rate of success in the visa assistance category of service delivery
DESTINATION MANAGEMENT Our experienced destination managers, study every new destination launched by Safetrip. The study includes minutest details like weather, terrain, distances between cities, quality transportation and places of interest. As a result every Safetrip package has turned out to be an innovative discovery Our team consists of multilingual and dynamic professionals, having an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination of Nigeria, its local facilities and services on offer. They are dedicated to cater any requirement with the most flexibility for any we offer end-to-end solutions in managing conferences, seminars, workshops etc. Our client base includes top companies in the sectors of pharmaceutics, banking, telecommunications, insurance and tour operators. The guarantee of our success is attributed to our creativity, consistent professionalism, the high standard of our service, tailor made products, attention to detail and the final touch that makes each program a unique experience for the participants.
SAFETRIP EDUCATIONAL TRIP Safetrip Educational Trip is a new innovative. We share your passion for motivating your students and will work tirelessly to support you every step of the way. Above all else, we want you to be inspired! With our vast global network, we connect around Africa, Europe and North America, our expectation by 2015 we want to cover the rest of the world. We can provide your group with wonderful selection of destinations and incorporated broad range of authentic cultural and educational experiences. Our team will work with you to create the perfect tailor made tour with great travel experience for your students and memories that will last a lifetime. We understand that all tours need to meet certain requirements. All tours are designed to support the National Curriculum to ensure maximum subject relevance and student participation. Safetrip will provide your school with a high, competitively priced and safe tour that is thought provoking and memorable 32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
Our Affiliation & Partners Safetrip Travels & Tours is proud to be associated with successful industry players worldwide. Our business affiliates give us a competitive edge and a strategic position in every facet of Travel industry to provide our customers with a One Stop Travel Solution Shop. The following is the list of our affiliates
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
We hereby introduce to you.....
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455
32 Aromiire Avenue off Adeniyi Jones , Ikeja Lagos, Nigeria www.safetriptours.com, admin@safetriptours.com, info@safetriptours.com 08134933787, 07084148455