Gulf Coast Health & Life: Fall 2012 by Wainscot Media

GulfCoast FALL 2012

A PUBLICATION OF BAPTIST HEALTH CARE

HEALTH & LIFE

KIDS’ BACKPACKS: A SAFETY CHECK WHEN SURGERY ISN’T THE ANSWER A LIFE SAVED BY ADOPTION CHOOSING THE RIGHT DOCTOR

BREAST CANCER REDUCE YOUR RISKS

TO FIND THE LATEST NEWS, VISIT GCHealthandLife.org

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GulfCoast

GCH STAff President and Chief Executive Officer MarK FauLKnEr

HEALTH & LifE

Interim Director CanDy MCGuyrE

your community is our community

Manager/Editor LOrI ZavaDa Intern LInDsEy aLEs

Win!

An empowered community is a healthy community and this edition of Gulf Coast Health & Life is packed with information that supports you in making sound health care decisions. Health care is top-of-mind for many of you right now because it’s annual open enrollment time. Learn how to choose a plan and a physician that ensures you receive the best care on page 10 and 11. It’s also the time of year when we count our blessings and seek out additional opportunities to help others. November is National Adoption Month and information in this edition illustrates the life-changing impact of adoption. Can you think of a better way to help a child than to give them a loving home? Find out how opening your heart and home could change your life and a child’s life on page 8. Please join us for the annual Making Strides Against Breast Cancer Walk on Oct. 27. Baptist Health Care will be there because we believe in discovering advances in treatment and finding a cure are possible when the community works together to raise awareness and funds for the cause. Learn more about the event and breast health on pages 6 and 7. As always, I hope you find our magazine interesting and helpful. Your community is our community, and as the area’s only locally-owned health care system our team wants to ensure you have plenty of useful information to live a good, quality life. Since this is the last edition for 2012, I want to wish you a safe, happy holiday season as well!

Go to GCHealthandLife.org and enter to win one of three spa gift prizes, valued at $150 each.

L a sT I s s u E W I n n E r : Tiffany of navarr e, fL

contents 10 Plan well, stay well

Reports on staying well — including how to properly fit your child’s backpack.

It’s time for open enrollment. What does that mean for you?

4 Lives redeemed

With a devoted daughter’s help, a retiree says “no thanks” to back surgery.

Fostering helps children become successful adults.

5 What makes a hospital truly great Gulf Breeze Hospital’s recent national award shows that teamwork is the key.

6 Cut your breast cancer risk Do you know the habits that promote good breast health?

Editor In Chief rITa Guarna art MEGHan BasHaW

12 Family affair

13 In the news Learn more about Baptist Health Care’s Pink Glove Dance video competition.

Gulf Coast Health & Life is published by Wainscot Media, 110 summit avenue, Montvale, nJ 07645, in association with Baptist Health Care. This is volume 2, Issue 6. © 2012 by Baptist Health Care. all rights reserved. Material contained herein is intended for informational purposes only. If you have medical concerns, seek the guidance of a health care professional.

14 The power of the human spirit How cool would it be to have a guardian angel! Believe it or not, they do exist.

8 Every child deserves a forever home Just ask Peter Hanson, whose life was saved by his adoptive parents.

Tips for good emergency care.

M ark F aulkner and

WAiNSCOT STAff

3 Healthy habits

9 Knowledge is power

P resident

Baptist Health Care 1717 north E st. Pensacola, Fla. 32501 850.434.4011

sCan THIs Qr CODE to access Health & Life magazine, sign up for the electronic edition and take a survey that awards winners with a trip to the spa!"

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for the record

healthy habits 12.2% the national cancer Institute estimates that about 12.2 percent of women born today will develop breast cancer. that’s one out of every eight women. turn to page 6 to learn more about breast cancer prevention.

unDerstanDIng cholesterol cholesterol is essential to your body’s health and well-being. In general, you want to try to keep your levels in these ranges: total cholesterol: less than 200 MIllIgraMs/DecIlIter of blooD (Mg/Dl) lDl (low-density lipoproteins): less than 130 mg/dl, lower for people with high risk for heart disease hDl (high-density lipoproteins): More than 40 mg/dl, and the higher the better triglycerides: less than 150 mg/dl

are you ready for soMe football?Dise fall is football season and as your kids head back to school, remind them to take head safety seriously. be sure your future star has a properly fitting helmet. according to the u.s. centers for Disease control prevention: ase control and and prevention: each year, u.s. emergency departments treat an estimated 173,285 sports-and recreation-related traumatic brain injuries (tbI), including concussions, among children and adolescents, from birth to 19 years. During the last decade, er visits for sports- and recreation-related tbIs, including concussions, among children and adolescents increased by 60 percent. the highest rates of tbI are seen in football

gotta go? one-third of men and women ages 30 to 70 have experienced loss of bladder control at some point in their adult lives, but they don’t have to live with the condition. urologists can help with treatments raging from pelvic muscle exercises and medications to minimally invasive surgery. Meet urologIsts In your area at BaptistMedicalGroup.orG.

Pick a pack a poorly made or improperly fitting backpack can give your child backaches, poor posture, numbness and tingling in the arms and hands. the american academy of pediatrics recommends you look for the following when buying a backpack: Wide, padded shoulder straps — narrow straps can dig into shoulders, causing pain and restricting circulation. two shoulder straps — backpacks with just one shoulder strap that runs across the body cannot distribute weight evenly. padded back — a padded back protects against sharp edges on objects inside the pack and increases comfort. Waist strap — a waist strap can distribute the weight of a heavy load more evenly. lightweight backpack — the backpack itself should not add much weight to the load. rolling backpack — this type of backpack may be a good choice for students who must tote a heavy load. remember that rolling backpacks still must be carried up stairs.

VIsIt BaptistMedicalGroup.orG for a lIst of flu-shot proVIDers.

a study presented at the recent annual meeting of the heart rhythm society finds that a big belly can be a big danger. In fact, having a high waist-tohip ratio — a waist that is large relative to your hips, creating that “spare tire” — matters even more than body mass index when it comes to sudden cardiac death, which is responsible for more than 250,000 lives lost in the united states each year. Do you know your waist-to-hip ratio? ask your doctor to make an accurate measurement at your next appointment, and, if necessary, suggest an exercise and weight loss program to reduce your risk.

Don’t forget your flu shot. Visit eBaptistHealthcare.org to learn more.

brought to you by get healthy pensacol a!

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BETTER CARE

FOR MORE INFORMATION on how to become a foster parent, please call 850.453.7777, or the toll-free number 866.517.7766, or go online to FamiliesFirstNetwork.org.

LIVES

redeemed

FOSTER PARENTS HELP KIDS IN NEED SUCCEED AT ANY GIVEN MOMENT, SOMEWHERE BETWEEN 350 AND 450 children in the four-county area are without perhaps the most basic need there is: a home. These children, often abused and neglected, need foster parents. And while many families are registered foster parents, “we always need more,” says Connie Werner, team manager for Foster Home Development at the FamiliesFirst Network of Lakeview. She means more families like the Bassetts. Wallace and Edna Bassett, both in their mid-60s, are retired Pensacolians who have fostered 10 children over the past two decades. Ahlaki Young, 23, still lives with them as he has for the past 13 years. He knows the difference the Bassetts have made in his life. “My birth parents were physically abusive,” says Young, who entered the foster care system at age 6. He came to live with the Bassetts to join his older brother, whom they had already taken in. They immediately found that they all got along well. “They helped me a lot, gave me a home and let me focus on school,” he says. Currently working to finish his GED, he hopes to enter Pensacola State College in the fall. “Ahlaki is a really good kid,” says Edna Bassett. “He had some aggression issues to work through, but he wanted to make something positive for his life. He was open to help because he wanted to turn his life around.” These children can only turn their lives around with the help of committed foster parents. “Our greatest need is for foster par-

ents willing to take sibling groups and teens,” says Werner. Lakeview Center offers an eight-week, no-commitment course to prospective foster parents to teach them about the child welfare system and the expectations and challenges of caring for abused and neglected kids. “We provide all the tools you’ll need to become successful,” she says. “We will talk to anybody with an interest in helping kids.” And while the children obviously benefit from living in a safe and secure home, the foster parents get a lot out of it too. “For anyone who has love to give — and patience — and wants to give back to others, I would recommend it,” Bassett says.

HELP FOSTER FLORIDA’S FUTURE The Gulf Coast is not alone when it comes to needing more foster families. There are more than 8,000 children in foster care in Florida: newborns, toddlers, school-aged kids and teens who come from all different backgrounds and speak several languages. Some have siblings. Some have special needs. All need a loving home. To find more such homes, the state has launched Fostering Florida’s Future, an initiative to recruit and retain more foster families. “It’s a different way of looking at foster care in Florida,” says Connie Werner. “It is striving to encourage communities to support foster parents and getting businesses to become foster-friendly and encourage their employees to become foster parents.” To learn more about Fostering Florida’s Future, visit its website, fosteringflorida.com.

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BeTTeR CARe for more information about Gulf Breeze Hospital,visit GulfBreezeHospital.org To learn more about the 100 Top Hospitals, visit 100tophospitals.com.

What makes a hospital truly great? gulf Breeze hospital’s reCent national award shows that teamwork is the key Just like olympiC athletes, top hospitals strive to be the best of the best. Right here in the Pensacola Bay Area, a small community hospital is now known as one of the best in the United States. Gulf Breeze Hospital was recently named one of the 2012 Thomson Reuters 100 Top Hospitals®. The award, based on objective, data-driven measures of patient care, operational efficiency and financial stability in 10 specific areas, was given to only 100 of nearly 3,000 U.S. hospitals surveyed. The honor spotlights organizations that deliver higher quality and more efficient care than other hospitals of similar size or teaching status. “It shows what we are capable of achieving when we work as a team,” says Bob Harriman, senior vice president of Baptist Health Care and administrator of Gulf Breeze Hospital and the Andrews Insti-

tute for Orthopaedics & Sports Medicine. Patsy Myers, vice president of operations at Gulf Breeze Hospital, calls the honor “thrilling,” she went on to say, “for administrators, this is truly something on your bucket list. You can’t just write an application and mail it in. This is based on data pulled from public sources that we have no control over. It truly acknowledges the prudence of how we operate and the fact that we spend our time and money wisely. As a not-for-profit organization, the revenue realized by Gulf Breeze Hospital goes directly back into providing care and services for our community. No shareholders of mega corporation profits from the outstanding services of GBH — only those we serve.” The awards, based on a study that has been conducted each year since 1993, measures performance in 10 areas

1 mortality 2 medical complications 3 patient safety 4 average patient’s length of stay 5 expenses 6 profitability 7 patient satisfaction 8 adherence to clinical standards of care 9 post-discharge mortality 10 readmission rates for heart attack, heart failure and pneumonia

“These 10 areas correspond nicely with Baptist Health Care’s ‘five pillars of operational excellence,” says Harriman. “This award validates what we do.” For Myers, the award honors “everyone who works on this campus — the medical staff, the hospital staff and the auxiliary all work together in concert.” She particularly singles out the auxiliary. “They are integral

in how we operate,” she says. “They are the collaborative arm between the community and this community hospital.” It comes down to teamwork, Harriman says. “We offer a huge continuum of patient care with many interfaces, and each person has to play an important role,” he explains. “If even one person is not enthusiastic in that effort, it fails. We teach that a lot here — our philosophy is to serve each other first, and we work hard to bring that effort to the patients’ bedside.” SettinG tHe Bar HiGH What if all hospitals performed at the same level as the 100 Top Hospitals award winners? More than 186,000 additional lives could be saved each year. Approximately 56,000 additional patients could be complication-free. More than $4.3 billion could be saved. The average patient hospital stay would decrease by nearly half a day. SOUrCe: thomson reuters

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better care

Reduce youR bReast-canceR Risk do you know the habits that Promote good breast health? Find a physician online to BaptistMedicalGroup.org. Schedule an appointment, call 850.469.7975 Sign up for free mammogram reminders, visit eBaptistHealthCare.org.

october — breast cancer awareness month — is a great time to start doing the right things to help prevent breast cancer. You can’t control some risk factors such as age, gender, family history and genetic makeup, but many more risk factors are in your control:

Physical and mental illness often go hand-in-hand. thankfully, there’s helP for both.

childbirth women who have never had children or who had them only after age 30 have an increased risk for breast cancer. being pregnant more than once or becoming pregnant at an early age reduces your risk. hormone rePlacement theraPy you have a higher risk for breast cancer if you have received hormone replacement therapy with estrogen. obesity obese women may produce more estrogen, which can aid the development of malignant cells. obesity has been linked to breast cancer. can you eat to beat breast cancer? that’s still unproven, but the american cancer Society’s dietary guidelines for cancer prevention recommend: choosing foods and portion sizes that promote a healthy weight selecting whole grains instead of refined grain products eating five or more servings of fruits and vegetables each day limiting processed and red meat in the diet should you believe the rumors? the answer is “no” when it comes to breast implants, antiperspirants, and underwire bras. these have not been shown to raise your risk for breast cancer. there also is no evidence of a direct link between breast cancer and pesticides.

that is why regular mammograms and a doctor’s exam are so important. When breast cancer is caught early, new, improved treatments are helping women live longer than ever before. when should you contact a medical Professional? See your health care provider if you notice any of the following: lump in your breast or armpit nipple discharge change in the size, shape, or feel of a breast or nipple — for example, redness, dimpling or puckering of the skin

whom should you call? We’d recommend a breast health specialist who has a warm demeanor and passion for promoting breast health. Sherif Ibrahim, M.D., a hematology-oncology specialist, says, “I treat patients, not just the disease.” He explains further: “I understand the impact of the diagnosis and treatment on patients and their families. It helps me to see the need of my patients, and I always do my best to help them through this difficult experience.” Nutan DeJoubner, M.D., an oncologist, believes that mutual trust and respect also are important traits in a doctor-patient relationship. “I listen to my patients and together we make decisions about their health,” she says. “I make sure my patients know I care for them.” digital mammograPhy locations: baptist hospital* baptist medical Park – nine mile* gulf breeze hospital* baptist medical Park – navarre *3-d available

what’s your risk? Learn guidelines for cancer detection from the cancer Institute at eBaptistHealthCare.org.

to learn more or schedule a mammogram reminder, visit ebaptisthealthcare.org/digitalmammography. for an appointment call 877.469.7500 and press option 2.

what are the symPtoms of breast cancer? In its early stages, the disease most often does not cause symptoms.

Sherif Ibrahim, M.D., and Nutan DeJoubner, M.D., are employees of Baptist Medical Group, an independent affiliate of Baptist Health Care.

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BETTER CARE

WALKING IS GOOD MEDICINE

Walking just one step moves us closer on our journey to end breast cancer. A few hours of your time can help improve the lives of families facing breast cancer. Please join us during Breast Cancer Awareness Month at Cordova Mall for the Making Strides Walk at 8 a.m., on Oct. 27. Since 1993, eight million volunteer walkers across the nation have raised more than $460 million to help the American Cancer Society. LEARN MORE ABOUT CANCER AWARENESS AND PREVENTION AT THESE FREE LOCAL SEMINARS CANCER SCREENINGS

BREAST CANCER PREVENTION

Presented by Sherif Ibrahim, M.D., Baptist Medical Group, Oncology

Presented by Carletta Collins, M.D., Baptist Medical Group, Oncology

Presented by Nutan DeJoubner, M.D. Baptist Medical Group, Oncology

Wednesday, Oct. 10 11:30 a.m. to 1 p.m. Includes lunch Baptist Hospital 1000 West Moreno Street Medical Meeting Rooms

Friday, Oct. 12 9 to 10 a.m. Baptist Medical Park – Navarre 8888 Navarre Parkway 2nd Floor Conference Room

Thursday, Oct. 25 11:30 a.m. to 1 p.m. Includes lunch Baptist Medical Park – Nine Mile 9400 University Parkway Azalea Room GULF COAST HEALTH & LIFE

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BETTEr CArE left to right: danny,Alex, Kim, mark and Peter

EvEry child dEsErvEs a

forever home

Just ask Peter Hanson, wHose lIfe was saved by HIs adoPtIve Parents Austin

For more information about adopting — or about the November events — call 850.453.7745 or 800.307.8874. You also can visit FamiliesFirstNetwork.org, or email Peggy Custred at peggy.custred@bhcpns.org.

Trentis Christa

lanesha and Tenesha

Thomas

nicholas

“I was destIned to be a nobody.”

kids like Peter make it worthwhile. “Peter made the connection that we

That’s how Peter Hanson, 18, describes his childhood. With an absent father and a mentally unstable mother, Peter was essentially homeless most of his young life. His mother spent her welfare money on street

ward; he looked forward.” That’s not to say it was easy. “At first it was difficult having my name

drugs, and Peter was often placed in dangerous, abusive situations. He

changed,” Peter says. “I felt disloyal, but my father was never around,

bounced from school to school. One day, stranded and broke at a gas

so I thought, what was the point of having his name?” Peter also has

station, his mother gave him a choice, “You can stay with me in an

suffered from depression and an anxiety disorder, but he has overcome

abusive family, or you can go into foster care and get a new start,” Peter

his struggles. Now entering his senior year of high school, he hopes to

says, “As much as I wanted to stay, I had to say ‘yes’ to leaving.”

go to Baptist College of Florida and study music theory—he plays guitar

He was only 11 years old back then. He made the right decision. After a few rough years in the system, he was placed with Mark and

in two bands—and apologetics and ministry. “We felt we were called by God to this,” says Kim. “The rewards are

Kim Hanson through FamiliesFirst Network of Lakeview. They have

in the children who end up getting a GED and sending you copies,

a biological son, John, 36. Over the past eight years they have fostered

who went out and did well for themselves and still keep in touch. The

about 50 children. A few years ago they adopted a daughter, Cassie, now

rewards are in knowing that what you do now will make their lives better

22, and last year they adopted Peter and two other boys, Alex, now 18,

10 years from now. You can even save their lives because many of them

and Danny, now 17.

might not be alive without you.”

There are many challenges in foster care and adoption, says Kim, but A forever need for forever fAmilies at any time about 50 children of school age or older in the four-county area are waiting for adoption, says Peggy Custred, adoption recruitment specialist with familiesfirst network of lakeview. “Most are older, many are siblings, and they are looking for a family for a lifetime, not just until they turn 18,” she says.

loved him and that this was the best place for him. He didn’t look back-

“That’s an understatement,” says Peter.

november is national adoption Month, and two special events are being held to honor adoptive parents and spotlight the need for “forever families.”

on saturday, nov. 3, a community-wide adoption walk will celebrate families brought together by adoption and highlight the need for adoption families. It will be held at the university of west florida in Pensacola, starting at 9:30 a.m. (registration is 8:30 a.m.). the 1.5mile walk also will feature family activities until 1 p.m. register at footprintsadoptionwalk.kintera.org.

on friday, nov. 16, there will be a reception for the art of adoption project, an exhibition of photographs of children waiting for adoption. It will be held at artel Gallery, 223 Palafox Place from 5 to 9 p.m.

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better care

Knowledge is Power Tips for Good EmErGEncy carE

WHO Wants tO Visit tHe emerGenCy rOOm? a show of hands, please? anyone? Well, certainly no one is clamoring for an event that requires a trip to the er, but it’s good to know that a higher level of care is accessible when needed. baptist Hospital recently completed a $2 million renovation project to the emergency room that will help the er team continue providing seamless care for patients who experience unexpected illness or injury. In the event you face an emergency room visit, there are some key things to be aware of that can improve and maybe even shorten your visit. as always in case of a life-threatening emergency, call 911 or go to the nearest emergency center. Features oF the new Baptist hospital emergency room Safety Brightly lit parking lot with security coverage. ConvenienCe Hold your place in line for non-life-threatening health needs Care Physician workstations are located in the center of the department to bring doctors closer to patients

Credentials Voluntary Hospital association, inc. (VHa) leadership award for Clinical excellence american Heart association and the Joint Commission Certified stroke Center Florida and alabama designated trauma Centers Only hospital in the region to receive the american College of Cardiology Foundation’s Gold Performance achievement award

Do the Waiting at home

Baptist and Gulf Breeze hospital emergency rooms offer a new service called er express that can help you be seen as quickly as possible. the service provides patients who do not have a life-threatening health emergency the opportunity to hold a place in line at the emergency room. By visiting eBaptistHealthCare.org you can hold your place in line and be on your way to receive care.

time of Day

Morning hours are less busy in an emergency room than in the afternoon. While no one decides the time an emergency takes place, if an event does occur early in the day, it’s better to go ahead and make the trip rather than wait.

iDentification

Be sure to bring your driver’s license and insurance information.

LoveD ones

the er team wants each patient to feel as relaxed as possible, and having loved ones nearby helps ensure that feeling. Up to two family members or close friends may be at the patient’s bedside during most times. So that the nurses and physicians can provide the best possible care to you and other patients, it is best to minimize the number of people who accompany you to the er.

meDications List

When you arrive to the er, the clinical team members will ask about your condition, take your blood pressure and ask other assessment questions. During that time, it’s helpful to share a list of any medications you are taking. Clinical staff can then develop a care plan for your condition.

spirituaL support

remember too, that if you need spiritual support during your emergency room visit, a chaplain is available 24 hours a day, 7 days a week. these trained, compassionate people provide a vital level of caregiver service to help you through your crisis.

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better care

Plan Well, It’s tIme for open enrollment. What does that mean for you?

stay well

EvEry FALL your insurAncE providEr shares the available health insurance options so that you can choose a plan that best meets your needs. easier said than done, right? Open enrollment can make your head spin! So many choices can be confusing. However, it happens only once a year and it impacts the doctors you are eligible to see, the hospitals you are allowed to use and the health care costs you will be reimbursed for throughout the upcoming year.

Choosing a health insuranCe Plan how much is the office co-pay? What is the deductible limit? are referrals easy or difficult to come by? does your plan cover pre-existing conditions or special needs? these are just some of the questions you may ask when choosing a health plan. you can access a helpful list of frequently asked questions from the health library at BaptistMedicalGroup.org to help guide you through your evaluation of plans so that you choose the one that’s best for your family.

HErE ArE tHrEE stEps For cHoosing And using A HEALtH pLAn:

1. financial considerations

avoid financial surprises by knowing what the out-of-pocket expenses are. in addition to the monthly premium, review the co-pay and deductible amounts.

provider options research your health care system’s physician network to ensure your doctor is an accepted provider under the insurance plan. also consider any health needs that may require a specialist and verify that the physician also is eligible on your plan.

coverage details evaluate the coverage to ensure your family’s care can be met whether you are just starting a family, have school-age children or are nearing retirement age.

Want to find a caring physician in your neighborhood? you can search online profiles and read patient stories and more on BaptistMedicalGroup.orG.

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Choosing a doCtor there’s a lot to think about when choosing a personal or family doctor. For instance. do you want an established doctor with years of experience, or a physician who’s a member of a reputable network? What specialty suits your family best? do you care about online access?

Consider these questions to help you make the right ChoiCe: What type of primary Care physiCian is best for you?

Do you prefer a hospital Close to your home or Work?

Does the DoCtor aCCept your health insuranCe?

are you interesteD in online serviCes?

PCPs fall into three specialties:

it’s a good idea to find a doctor whose office is convenient, but it’s also important to consider choosing a physician who is affiliated with your hospital of choice. a dedicated, community health care system will likely provide care at an office near your home, and if you require inpatient care, see you at the hospital you prefer as well.

avoid unnecessary health care expenses by ensuring that your doctor accepts your health insurance plan. it’s likely you determined this in step no. 1 when you chose a plan, but to be sure, you can ask the customer service representative at the physician’s office to verify. if your doctor refers you to a specialist, you can check with them as well.

some physicians now offer online services, such as appointment requests, for added convenience. if that’s important to you, ask your prospective doctor’s office if they offer these services.

1. Family mediCine – treats Patients oF all ages. 2. internal mediCine – treats adult Patients. 3. PediatriCs – treats Children From birth through adolesCenCe.

in addition, women may need a gynecologist or obstetrician for their primary care needs.

Do you prefer male or female? health care is very personal, so it’s important to feel comfortable when talking about health issues with your doctor. increase your comfort level and ensure optimum care by considering your preference for a male or female physician.

Choosing a health insurance plan is based on your particular situation. if you need advice, remember that your insurance adviser can help answer questions too. the baptist medical group physician network serves northwest Florida and south alabama. When selecting a doctor, feel free to access their website as a resource for local primary care and specialty physicians who have a vested interested in the health of your community. Visit baptistmedicalGroup.org.

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BeTTeR cARe

Robert Jensen, M.D., is a boardcertified physical medicine and rehabilitation physician at the Andrews Institute who offers patients non-surgical solutions to a wide range of nerve, muscle and bone conditions that affect movement. He has a special interest in spine, sports medicine and electrodiagnostic medicine.

Mr. Bailey and his daughter Melissa.

family affair

With a DevoteD Daughter’s help, a retiree says “no thanks” to Back surgery Dennis Bailey has Been trouBleD By Back pain for decades, so when the 72-year-old retired chemist from Pensacola was told by a new doctor that he needed major back surgery, he scheduled the procedure. But something didn’t seem right to Bailey or to his daughter, Melissa, who plays a major role in managing her dad’s health care. “Dad went to this new doctor because he was always searching for some new hope,” says Melissa, 38, a pharmacist. “But we both had an uneasy feeling about it, so we called Dr. Jensen.” Robert P. Jensen, M.D., physical medicine and rehabilitation specialist with the Andrews Institute for Orthopaedics & Sports Medicine, had been Mr. Bailey’s primary back doctor for years. “Dr. Jensen told us there was no reason to have that particular surgery, and that if he did, he might be worse functionally and from a pain standpoint,” Melissa says. “It’s even possible that he wouldn’t have survived the operation.” “Given his symptoms, a six-level spinal fusion made no sense at all in my opinion,” says Dr. Jensen. “I talked him out of it, and we now treat him with medications and physical therapy. It’s an example of not overdoing treatment. Sometimes the best thing is not to have surgery.” The Baileys are thankful that they made that last-minute call.

To schedule an appoinTmenT call 850.916.8700 or go online to TheAndrewsInstitute.com.

“We felt Dr. Jensen was on the same page with us,” says Melissa. “The pain is what it is, and he has helped us deal with that and make Dad comfortable. He’s on our side.” “Our” is an important word here, because Melissa and her dad are a medical team. “Melissa watches out for her dad as if he were her child,” says Dr. Jensen. “Dad does not go to an appointment without me,” agrees Melissa. “He is very educated and understands everything, but I help advocate for him. As a pharmacist, I speak the medical language and that helps.” Far from being burdened by this, Melissa feels grateful to be able to help her father. “Our family has always been close, and I can’t imagine not doing this. His pain is part of my life and our entire family’s life. We will get through it together.” Dennis Bailey says he feels better, and that his pain is controlled. He can spend time comfortably with his wife, Judy; Melissa and his other daughter, Wendy; and his six grandchildren — a pleasure that he once doubted. “There wasn’t a rosy outlook. The odds weren’t that good,” he says. “Dr. Jensen and Melissa helped me choose a better path, so I could be around for my grandkids.” Robert P. Jensen, M.D., is an employee of Baptist Medical Group, an independent affiliate of Baptist Health Care.

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STAYING WELL

in the news

NOTEWORTHY PEOPLE, PROJECTS AND AWARDS AT BAPTIST HE ALTH CARE Baptist Welcomes New Physicians ■ Nutan DeJoubner, M.D., oncologist ■ Sherif Ibrahim, M.D., oncologist ■ Megumi Maguchi, M.D., family medicine and geriatrics ■ Monica Montoya, M.D., family medicine ■ Monica Nall, M.D., family medicine ■ Brett Reichwage, M.D., neurosurgeon ■ Huaiyu Tan, M.D., Ph.D, interventional pain management ■ LEARN MORE AT BAPTISTMEDICALGROUP.ORG

BAPTIST WINS QUALITY AWARD

BRIAN MATSON Brian Matson has joined Baptist Health Care as senior vice president and chief development officer. Matson brings a wealth of knowledge and experience in strategic planning, business development and marketing. His proven success in organizational transformation will be a great asset to the Baptist family.

Baptist Health Care achieved national recognition for Clinical Excellence. The Voluntary Hospital Association, Inc. (VHA) Leadership award was presented to the Baptist Hospital team in May at the 2012 leadership conference in Denver, CO. Baptist was one of 28 VHA member hospitals to receive a Leadership Award for Clinical Excellence.

ANDREWS INSTITUTE WEBSITE OFFERS ‘ADDITIONAL NEWS’ SECTION The Andrews Institute for Orthopaedics & Sports Medicine recently launched a news section on its website at TheAndrewsInstitute.com. Take a look at the latest advances in five categories: 1. Research and Education 2. Orthopaedics and Sports Medicine 3. Total Joint Replacement 4. Injury Prevention 5. Andrews Institute Foundation

PINK GLOVE DANCE Baptist Health Care team and community members are starring in a national Pink Glove Dance video competition to help spread the word about breast cancer awareness and prevention. Voting is Oct. 12 through 26 at pinkglovedance.com. The website will provide links to the contestant videos. Winners will be announced November 2 at pinkglovedance.com and a donation will be made to the breast cancer charity of their choice.

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GULF COAST HEALTH & LIFE

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WHAT’S HAppening

the power of the

human spirit

Believe it or not, Guardian anGels do exist.

Above: The Baptist Health Care Foundation presented Hollinger Awards to the following individuals (left to right): Terrie Wood, R.N., Lifetime Achievement; Brooke Hicks, Women’s Board Volunteer of the Year; Vera Costello, Volunteer of the Year; and William Zimmern, M.D., Physician of the Year.

SoMe PeoPLe Look FoR oPPoRTuNiTieS To HeLP oTHeRS doing nice things when no one is looking. Their automatic pilot is set to do the right thing all the time with heartfelt compassion and kindness. Consider the story of Tom Wiscombe a medical technologist at Baptist Hospital. One young mother might not be alive today if it weren’t for Tom. And then there’s Linda Roush who works at Lakeview Center, and ensures each year that hundreds of homeless children receive unexpected Christmas gifts when they would have received nothing at all. See video stories of Tom and Linda as well as the other “angels.” Learn how their heroic selfless efforts have saved and changed lives forever. You'll be inspired by their ownership and passion for serving others.

Visit: eBaptistHealthCare.org About us Legends of Baptist Health Care eBaptistHealthCareFoundation.org news & events BHC Foundation Announces Hollinger Award Recipients

During the Baptist Health Care Annual Board Meeting the following team members were recognized as Legends: 1. Tom Wiscombe, medical technologist ii. 2. eva White, R.N. 3. Patsy Jackson, R.N. 4. Marie Strohl, R.N. 5. Linda Roush, community relations director. 6. Ann Rudi, imaging manager CT scan. 7. Rachel Jones, unit secretary and office coordinator.

FALL 2012

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what’s happening

GettinG to know the newCeo

“neVer Wander too far froM your roots,” are words of advice shared by Baptist health Care’s Mark t. Faulkner, a 19-year veteran of the only locally-owned health care system in northwest Florida and south alabama. Faulkner, 44, and known for his contagious energy and genuine demeanor, became the fourth president and CeO for the not-for-profit organization on June 1. “i feel a sense of responsibility that extends beyond my home or my office,” Faulkner said. “i want every family in my community to enjoy a good quality of life.”

learning Values faulkner is the youngest of three brothers, a husband of nearly 19 years and a father of two children. “i grew up in Milton, and i love this area,” he said. “it’s a wonderful place to raise a family.” With a core set of values that remain his touchstone today, faulkner frequently refers to early advice from his dad when making decisions at work and home. “My dad used to tell me, ‘take inventory, son. assess everything you do, every day.’” When faulkner takes inventory today, he lists the incredible responsibility of leading an organization of more than 6,500 clinical and support team members. he also accounts for serving a community to provide the latest in health care services that are patient and family focused. “People come to Baptist health Care for that calming assurance that they get from an expert team who will do the right thing based on Christian values,” faulkner said. “the community owns us so our priorities are different. We face our owners every day as they enter our doors for care and around the community at soccer practice or the grocery store. We don’t answer to far-away stock holders and corporate headquarters.” serVing others Providing top-notch patient care while ensuring efficiency tops the priority list for faulkner — just as it does for health care leaders across the country. “health care is different today,” faulkner said. “We have new challenges, and we address them by listening to

our team members and channeling their ideas to make decisions that are right for our community.” faulkner’s passion for service is strengthened by his relationship with and respect for his team members. “Believe it or not, one of my most fond memories was after hurricane ivan when several of us worked for nine days straight, never leaving the downtown campus,” he said. “My teammates and i didn’t want to let our community down. that’s how personally dedicated our Baptist family is.” the Ceo and sunday school teacher also is inspired to serve by his church and family. “each morning when my feet touch the floor, i remind myself to look for opportunities to make a positive impact on my kids, my wife, my community,” faulkner said. “it just feels good.” aChieVing the goal he’s just getting started, but faulkner already knows what success will look like when he retires: “if i’m successful as Ceo, i won’t be missed when i’m gone. it’s my job to engage our team. When you move into a role like Ceo, you have an obligation to serve by empowering others, not dictating.” “if our team can help ensure that this corner of the world receives innovative, expert health care close to their homes, i’ll feel blessed. every family deserves the highest quality and compassion when it comes to health care.” gulf Coast health & life

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years of a dva n c i n g h e a rt c a r e OUR CARDIOVASCULAR SPECIALISTS SAY THANKS. ALL 28 OF THEM.

C a r d i o l o g y you can C o u n t o n 8 5 0 . 4 8 4 . 6 5 0 0 / Co u n t on b a p t i s t. o r g H&V Ad_YEARS_Sheila_full pg_GCH&L.indd 1 016_GCHL_FALL12.indd 2

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