Welcome Letter

for the holidays and the new year ahead. It’s always an exciting time for Lux Bond & Green and our families. This holiday and winter edition of Accent Magazine brings back memories of years gone by, and we are still passionate about sharing all that has been happening with our growing company. This past year has been eventful for our business with an expansion and remodel in Westport, a new concept store in West Hartford, called Store52, a fantastic new website and a state-of-the-art retail computer system. We are learning to adapt to the new normal and tailoring our in-store events. Our travels to trade shows in Switzerland, Italy, Las Vegas and New York are returning, and our essential face-to-face meetings to find the finest jewelry, watches and gifts has helped us find wonderful new pieces for our holiday collections. Shopping the way you want to, with online, in-store, by appointment and concierge services available, continues to be a cornerstone of our success.

As a 124-year-old family business, we continue to evolve and examine how we communicate with our customers, old and new. We recently finished rebuilding our website to make it easier to shop, learn and ensure that we exceed your expectations, no matter how you want to shop with our team of 85 professionals. As we look back and look to the future, we recognize the steps we must take in our changing retail environment. Our values haven’t changed, as caring for one another, contributing to our communities and working with our customers to ensure we focus on our environment and society for our children’s future are very important to our family. We will continue to work hard to earn your trust, as we strive to be the best of the best, year in and year out, for jewelry, watches, gifts, repair and restoration.

This edition gives you a sense of our culture, relationships and core values; contains pictures of good times at LBG; and showcases lots of beautiful jewelry, watches and gifts to go in our signature gold boxes and wrappings. The Lux Bond & Green team has been working overtime, as several long tenured staff retired after careers spanning 30-plus years. Our family and our new staffers have similar passions to help our customers find beautiful designs, great quality and lasting value.

Enjoy our magazine and the articles about our partners and adventures around the world. Our website has a vastly improved search feature to help you find our world-class selections with more features to come. We are confident that new memories will be created when you find this year’s perfect gift. Our sales and service professionals are always available for custom, one-ofa-kind creations or to restore a family heirloom, and to make sure your shopping experience is easy and extraordinary.

Warm wishes for a holiday season and year filled with good health, family gatherings, peace on earth and good cheer.

Where Every Box Has A Story ™