HOW COVID-19 IS RESHAPING HEALTHCARE A CRISIS HAS LED TO SOME BIG CHANGES FOR THE BETTER.
C
OVID-19 created challenges that healthcare providers had never experienced in their careers. But the pandemic, while taking a toll on providers and patients alike, has also
enabled the discovery of deep reserves of resilience and innovation. “Many of the changes we’re seeing in healthcare,” says John Bonamo, MD, Chief Medical and Quality Officer at RWJBarnabas Health, “are good things that came out of a terrible situation.” Here are six examples:
1 ANDY ANDERSON, MD
Healthy Together
JOHN BONAMO, MD
| 10 |
The rise of telehealth. The technology for video healthcare visits has existed for decades, but providers as well as patients resisted virtual care—until the onset of
COVID-19 and social distancing. “Before the pandemic, we were doing some virtual urgent care visits, but not routinely doing scheduled visits,” says Andy Anderson, MD, President and CEO, Combined Medical Group of RWJBarnabas Health and Rutgers Health. “However, at the peak of the pandemic we were doing 10,000 scheduled visits weekly, and even today we continue to do thousands each week.” The increased
Winter 2022
System_RethinkingHC_Winter22_Final_10.5.indd 10
12/10/21 9:19 AM
