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AT YOUR SERVICE
Come in for the in-store experience we’ve been perfecting for decades. Our customers and friends are at the heart of all we do, and we strive to constantly exceed your expectations. Online, we offer an extension of these services as well. We are available 24/7 via email or at 415.986.4380.
RETURN & EXCHANGE POLICY
We want you to be 100 percent satisfi ed with everything you buy. If you are not completely happy with a purchase, feel free to bring it back within a reasonable period of time. We want you to love your new items as much at home as you did in the store!
BUTTON UP
Don’t let a loose thread or button unravel your day. Bring in any suits or outerwear with buttons that need repair and we’ll re-attach or tighten them for you, on site and free of charge.
CLOTHING DONATIONS
Service is important to us, not only in our stores, but also in our community. We will help you clear out unwanted items cluttering your closet, while providing for a local charity. We will coordinate the donation and make the delivery ourselves.
GIFT CARDS
Give the Wilkes Bashford experience to someone special. Our gift card comes wrapped in our signature packaging and can be delivered directly to the doorstep of your desired destination. For more information, call any of our two locations or visit wilkesbashford.com.
CAPPUCCINO, COFFEE, WATER & DRINK BAR
In this hectic world, sometimes a hsot cup of coffee is just what you need... snacks for a pick-me-up can help, too. For a real treat, we offer signature cocktails and a Scotch Bar in the San Francisco penthouse!
VIRTUAL CLOSET
Through long-term relationships, our Style Advisors help you develop your personal style. Through our WBWorld services, we even keep a visual electronic inventory of your wardrobe to remind us of what you own and in what size. A wardrobe is a serious investment. There is no substitute for building it wisely alongside someone who takes the time to understand your lifestyle and needs.
HOME DELIVERY
We know you have a busy schedule and so we do all we can to lessen the demands on your time. To that end, we provide local delivery if you live in a reasonable proximity to our stores.
REQUEST AN APPOINTMENT
We understand how precious your time is. Call or email your Style Advisor for an appointment and we’ll get you in and out with record speed! Let them know what you’re looking for or “reserve in store” online and they’ll have it waiting!
LONG-TERM RELATIONSHIPS
HAVE FUN WITH CUSTOMIZATION
TRUNK SHOWS!
COME IN AND LET US MAKE YOU LOOK GREAT AND, AS IMPORTANTLY, FEEL GREAT. COME IN FOR AN EXPERIENCE YOU CAN ONLY FIND IN OUR STORES.