Pharmacists
HEALTHCARE COMMUNICATION EXPERTS
Community Pharmacist Program (CPP) • Blended L&D programs • Pharmacists CPD program with local and international certification • Scientific approach • Soft Skill development • Business capabilities
• Pharmacists Loyalty Platform : Pharmacists Club online platform and Apps
Accredited CME PROGRAMS for Pharmacists
Community Pharmacist Program (CPP) Program Description: This program develops both scientific and interpersonal skills for pharmacists for better effective patient management in the form of patients counseling, consultation for better caring in ethical and cosmetic sectors, efficient caregivers, and ultimately enhancing patient care. This program helps pharmacists enhance their professional careers through learning and development and differentiate their pharmacy brand from other service providers. Learning Outcomes: By the end of this program, learners will be able to practically know the following in three dimensions: scientific knowledge, interpersonal skills, and professional capabilities.
GROW TRAINING SOLUTIONS INTEGRATED BLENDED SOLUTIONS Customized training programs for individuals and organizations based on TNA (Training Need Analysis)
Clinical Pharmacy Risk Management
Patient Counseling
Emotional intelligence
Merchandizing
Customized Practical Training Health Economics
Supply Chain
Inventory Management
Leadership D-D & D-F interactions
GROW Business Model
What we do better? Putting Patient at the core of the service
1- Knowledge/Scientific: 1- Get adequate information about the major common diseases areas that he faced in the pharmacy e.g., Diabetes, Respiratory infections, Colon problems, Pain and Men’s and Women’s diseases in the form of: • Differential Diagnosis • Disease Management • OTC treatment options
2- Drug- Drug and Food – Drug interactions 3- Clinical Pharmacy Practices in Community Pharmacy 4- Antimicrobial and Bacterial Resistance 5- Handling Emergency in Pharmacy 6- Clinical Nutrition 7- Legal Aspect of Scheduled Medicine 8- Falsified Medicines: Counterfeiting 9- Introduction to Pharmacovigilance 10- Drug Information Center DIC: Training on research methodology, Data collection and provision for other health care team members 11- Specialized Clinical Care: Including critical care-pharmacotherapy of certain Diseases. 12- Basic Science of Oncology Pharmacy practice: specific topic (Medical Oncology, Pediatric Oncology, Leukemia) 13- Infection Control: basic science of infection control, role of antiseptics, how to maintain, how to collect analyses and interpret different lab tools. 14- Medication Safety: basic knowledge, guidelines and practice of patient and medication safety, medication errors. 15- Health economics - Pharmacoeconomic
What we do better? Putting Patient at the core of the service
2- Soft Skills and Professional Capabilities 1- Patient counselling 2- Agile leadership 3- Building Added Value in pharmacy 4- Leading Uncertainty (VUCA)
15- Conflict Management
5- Performance Management I: KPIs - Balanced Score card
16- Future of Customer Relation Management
6- Performance Management II: Appraisal - Competency framework
17- Patient Centric Negotiation
7- Handling Different Patients Behaviors
19- Decision Making
8- Code of Ethics and Code of Conduct
20- Health Economic & Finance for Pharmacies
9- Self-Branding
21- Problem Solving
10- Supply Chain Management 11- Emotional Intelligence 12- Effective Pharmacy Management 13- Time Management 14- Pharmaceutical Marketing
18- Category Management: Merchandizing
22- Build Effective Team in pharmacy 23- Strategic Leadership 24- Role of Pharmacist in Patient Experience 25- Counselling Selling 26- Inventory Management and Forecasting
1- Interpersonal Agile skills and Stakeholder Leadership 2- Operational Excellence and Management 3- Healthcare Supply chain and Financial Management 4- Quality Improvement and patient safety
European Society of Oncology Pharmacy (ESOP) The European Society of Oncology Pharmacy (ESOP), founded in 2000 in Prague, is the largest organization of oncology pharmacists in the world with a membership of approx. 3.500 members from 62 countries. The ESOP is full member of the European Cancer Organization. European Society of Oncology Pharmacy (ESOP) Hamburg, Germany Klaus Meier is the ESOP President
EUSOP PROGRAM A part of National Educational Program conducted by the Academy of the European Society of Oncology Pharmacy dedicated for NEMAG Countries Accredited by: The European Society of Oncology Pharmacy (ESOP).
Live Webinars
Six important topics (more details in the module section), will be discussed six 1.5 hours webinars
BIOSIMILARS CME PROGRAM
Learning & Development GROW has developed an extensive portfolio of training courses tailored for its clients' business level and needs; you are not obliged anymore to attend long and non-tailored training sessions because our strategy is to assess your requirement and make sure that our programs are aligned with them.
International Professional Certificate in
“Measuring and Monitoring Suppliers' Performance.” American Training Academy LLC is an American personal development and general business consulting Limited Liability Company with headquarters located in Wilmington, Delaware, in the United States. Through our global experience, we are committed to develop competent, ethical future leaders who can leave a positive impact every day.
Wilmington, Delaware, USA
Instructor
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