Make Your Move

RESEARCH MOVERS BEFORE YOU HIRE

CHUCK RESNICK

Hiring the right moving company can save you lots of work, stress and headaches.

However, you’ll want to be careful that the company you hire is above board and upholds strict standards.

How can you tell?

Do your research. Is the company a member of the Canadian Association of Movers (CAM)? You can also contact the Better Business Bureau (BBB) and your provincial government’s consumer protection agency.

You can also: Ask three movers for estimates in writing; get the terms and conditions of your move in writing; ensure you know how your goods will be protected for loss or damage.

Does the company have a minimum charge, and how are you charged after that minimum is met? Will you be charged for fuel or travel time to and from their office to your home? Will there be a fuel surcharge or a stairs or long-distance walk charge if they have to park the truck some distance from your door?

Is there a deposit required, and what kinds of payment options are available? Do they offer free quotes? How do they arrive at a valuation that is covered by insurance?

It’s best for everyone involved to have a moving contract that outlines what is expected. Read it and ask questions about anything you don’t understand.

Hiring a company you can trust makes for a more comfortable, less stressful and successful move.

Chuck Resnick is vice-president Marketing and Operations for Two Men And a Truck - Canada, a division of Heron Capital Corporation. Visit twomen.ca

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