adults 50+

from City of Walnut Creek Guide to Arts + Rec – Spring 2023

by City of Walnut Creek Arts+Rec

YOUTH CLASSES

Drop In Programs for Seniors (All are welcome!)

spring 2023 Registration

Begins feb 22nd at 12pm

Register on-line today!

Create your account and register 24/7 at cityofwalnutcreek.perfectmind.com

ARTS + REC POLICIES

CODE OF CONDUCT:

Walnut Creek Arts + Rec strives to create an inclusive community and respectfully requests that all people in our programs and spaces (staff, students, teachers, volunteers, and guests) use spaces as intended, be considerate of others, communicate with respect, and act responsibly. We reserve the right to refuse service to anyone for failure to abide by the Arts + Rec Code of Conduct, available at http://bit.ly/ ArtsRecCodeOfConduct.

EQUAL OPPORTUNITY:

The City of Walnut Creek does not discriminate on the basis of disability or any other categories in any of its policies, procedures, or practices. This nondiscrimination policy covers admission to, treatment in or employment in City of Walnut Creek programs and activities. For information about Walnut Creek’s equal opportunity policies, the process for filing of grievances or to request a copy of the City’s grievance procedures, contact ADA Liaison at (925) 943-5899 ext.2203.

PHOTOS:

The City of Walnut Creek reserves the right to photograph facilities, activities, and program participants for potential future use. All photos will remain the property of the City of Walnut Creek and may be used for publicity or promotional purposes only.

Registration Policies

PRE-REGISTRATION:

Pre-registration is required for participation in programs. Please do not attend a program if you have not been registered.

CONFIRMATION:

Confirmations can be printed or emailed upon registration. If you do not receive your confirmation, please call (925) 295-1490.

CLASS WITHDRAWALS/ REFUNDS/TRANSFERS:

If you wish to withdraw or transfer, request this at least fourteen (14) calendar days before the start date for a credit or refund. A $12 fee per person, per program will be charged. No refunds or credits after this time. Refunds are processed within three (3) weeks. No refunds for non-attendance or lack of student participation.

CAMP WITHDRAWALS/ REFUNDS/TRANSFERS:

If you wish to withdraw or transfer, request this at least fourteen (14) calendar days before the start date for a credit or refund. A 5% fee per person, per program will be charged. No refunds or credits after this time. Refunds are processed within three (3) weeks. No refunds for nonattendance or lack of student participation. Withdrawals may be done online. Transfers must be done in person or over the phone.

QUALITY ASSURANCE:

If, after attending the first class, you are not happy with the quality of the program, call us right away. Tell us what was wrong so we can make it right.

WAITING LISTS: Waiting lists are established once a program has reached maximum enrollment. If space opens, you will be notified via email. You have 48 hours to accept or decline and you must do so online.

CANCELLATION: A program may be cancelled if minimum enrollment is not met. A full refund is available. If a session is canceled due to weather and no make-up class is offered, a refund will be provided.

MAKE-UP CLASSES:

Make-up dates for missed classes will only be granted for class cancellations resulting from inclement weather or from direction of the Arts + Recreation Department.

ADA ACCOMMODATIONS: In compliance with the Americans with Disabilities Act (ADA), the City of Walnut Creek encourage those with disabilities to participate in our programs. If you have any special needs that may require specific accommodations, please call (925) 295-1490.

PAYMENT & ACCOUNT

CREDIT POLICIES:

• Fees must be paid in full at time of registration by cash, credit card or check payable to the City of Walnut Creek, unless otherwise stated.

• All payments are processed upon receipt.

• Supply fees are payable to the instructor at the first class. Please do not include supply fees with your registration fees. Supply fees are non-refundable.

• If payment plans are offered, customers must provide a credit card for automatic payment processing.

• All credits on account are valid for a maximum of one year.

CUSTOMER SUPPORT artsrec@walnut-creek.org 925-295-1490

Scholarships Available

Are you interested in financial aid to participate in a class, workshop, camp, swim lesson, or preschool program offered by the Center for Community Arts or Walnut Creek Recreation? Whether you’re a young person, adult, senior, or family, we want to hear from you.

Scholarship awards cover a percentage of the class or program fee dependent upon income or participation in a government safety net program.