CONT ENT S
1
I nt r oduct i on
3
CompanyHi s t or y
5
Seni orManagement
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CompanyVi s i on
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OurCl i ent s
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Management Ser vi ces
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OnSi t eSt af f
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OurSys t em
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Par t ner s
41
Debt Col l ect i on
49
F r equent l yAs kedQues t i ons
53
I NT RODUCT I ON
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War wi ckEs t at esar econs i s t ent l ychos enbyl eas ehol der st omanaget hei rdevel opment s .Wecans af el ys ay t hatwear et heagentofchoi cef orl eas ehol der soncet heybecomeDi r ect or soft hei rr es pect i veRes i dent i al Management Compani es . F ort hi sr eas onwear ekeent obegi nmanagement of devel opment sf r om t heout s et , t her ebys avi ngl eas ehol der st heneedt obecomedi s i l l us i onedwi t ht hes er vi ceofot hermanagi ngagent sand car r yout al engt hyt enderorr i ght t omanagepr oces s . Wear econf i denti nt hes er vi cel evel swepr ovi det oourcus t omer sbecaus ewet akes t epst oens ur et hatour empl oyeeshavet het i me, r es our ceandexper t i s et oef f ect i vel yandpr oact i vel ymanaget hei rdevel opment s . Wel i mi t ourPr oper t yManager ’ spor t f ol i ost oamaxi mum of1 5devel opment sandt heyal s ohavet hebenef i t of a dedi cat ed of f i ce bas ed as s i s t ant .T hi sens ur est her e ar e al wayst wo empl oyeesavai l abl ef orpr oper t y owner st ocont act whoknow t hedevel opment si ns i deout . We cons t ant l yl ookt oi nnovat e and i nves ti nt he l at es tt echnol ogyt oi mpr ove ours er vi ce del i ver y.We ar e cur r ent l ywor ki ng ona bes poke s i t e vi s i tappl i cat i ont o al l ow ourPr oper t yManager st o pr oduce beaut i f ul , i nf or mat i ver epor t sont hemove.T hi swi l l r unal ongs i deourbes pokepr oper t ymanagementoper at i ngs ys t em t hat pr ovi descl i ent s24/ 7r eal t i meacces st ot hei raccount det ai l sandcompanyf i nanci al i nf or mat i on. Al l of ourPr oper t yManager sar equal i f i edt oami ni mum of AI RPM l evel , wi t ht hemaj or i t yt aki ngt hei rpr of es s i onal devel opment f ur t herbyobt ai ni ngaddi t i onal qual i f i cat i onsanddegr eesi nr es i dent i al pr oper t ymanagement . Wehavewor ked har dt o bui l d ourbr and and r eput at i oni nt hei ndus t r y,t hi si ss omet hi ng wear eext r emel y pr oudof . Webel i eveours t ongr eput at i oni s n’ t j us t t ot hebenef i t ofus , but al s ot hebenef i t ofourcl i ent s .
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War wi ckEs t at esPr oper t yManagement L t dwass et upi n2007wi t has i mpl eai m: t oof f era per s onal i s eds er vi cet ol eas ehol dpr oper t yowner s .T hi smays oundmodes tbuti ti ss adl y l acki ngt hr oughout t hei ndus t r yduet ot heeveri ncr eas i ngamount ofnew pr oper t i esbei ng bui l t ,andt heeveri ncr eas i ng demandsoft hePr oper t yManager sempl oyedt ol ookaf t er t hem. Si nce2007War wi ckEs t at eshasgr ownvas t l yi ns i ze, f r om as mal l companywi t hahandf ul ofcl i ent sand empl oyeest o a nat i onalout f i tmanagi ng over300 devel opment sand pus hi ng75empl oyees . T hi si sduet ot heappr oachwet akewhi chhasbeens ewni nt ot he f abr i coft hecompanyf r om dayone. Ouri nnovat i veappr oachofl i mi t i ngourPr oper t yManager st o1 5devel opment sens ur esa hi ghl evelofcus t omers er vi ceandcar ef orever ys i ngl eoneofourcl i ent s .Ot heragent si n t hei ndus t r ycannot orwi l l not mat cht hi sappr oachduet ot her el at i vel ys mal l pr of i t gai ns . But War wi ck Es t at esf eela cus t omerbas ed appr oach i st he onl y way t os ucceed i nt he Pr oper t yManagement I ndus t r y.
SENI OR MANAGEMENT
OURVI SI ON
1 1
War wi ckEs t at eshaveenj oyedgr eats ucces si nt hes evenyear st odat e.Near l y350cl i ent shave chos ent omovet hemanagementoft hei rhomest ous ,l i t er al l yoneperweeks i ncei ncor por at i on. Wehavebeenawar ded“ Pr oper t yManagerof t heYear �3t i mesi nar ow andmos t i mpor t ant l ywe havechangedt hewayt hei ndus t r ywor ksbyf ocus s i ngonourr es i dent sandnotourbot t om l i ne. T hi shascr eat edabas i sf orgr owt hi nt hes ect orovert henext f i veyear s . War wi ckEs t at esar eper f ect l ypos i t i onedt obet heagentofchoi cef oranyl eas ehol derorhous e bui l dert hat i sl ooki ngf orpas s i on, ener gy, pr of es s i onal i s m andl ocal i s mf r om t hei rmanagi ngagent . Wehaveat al entpoolofs omeoft hebes tmi ndsi nt hei ndus t r y,t her i ghtbl endofexper i enceand yout hf ul ener gyt hat l eadst oi nf or medr es i dent sandcl i ent s at i s f act i on. Ourgr owt hhasl ed t o uses t abl i s hi ng a net wor kofof f i cesacr os sEngl and and Wal eswher ewe havea dat abas eofl ocalcont r act or sr eadyt oof f erval uef ormoneyt oal lourl eas ehol der s .We cant r ul ys ayt hat weof f eral ocal s er vi ceonanat i onal s cal e. Ourbes pokedat abas ei st hemos t s ophi s t i cat edi nt hei ndus t r yandt hi sal oneof f er sunpr ecedent ed oppor t uni t yf orgr owt hovert henextf i veyear s .T hi ss ys t em al l owsal l ourr es i dent st heoppor t uni t y t ol ogi nandvi ew l ar geamount sofdat as peci f i ct ot hei raccountandt ot hebui l di ngi nwhi cht hey l i ve.T hi si ndus t r yl eadi ng s of t war ei sj us tanot herexampl e oft he i nves t menti ni nf r as t r uct ur et hat meanswear et hel eadi ngagent i nt hei ndus t r yands et upf ormor egr owt hi nt hes hor t andmedi um t er m. Ourcompanycont i nuest o go f r om s t r engt ht os t r engt hand t her ef or ewef ul l yexpectt o cont i nue gr owi ngovert henext5year s .Howeverwewi l lal wayss t i ckt ot heval uest hathavemadeuss o s ucces s f ult o dat e.Namel y put t i ng t he l eas ehol der sf i r s tand notover wor ki ng ourPr oper t y Manager s .
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