Network Magazine - Issue 06 by Waterford Chamber

Wa t erfor d ch am ber

Issue 06 â&#x20AC;¢ Q1 2019

SEIZING THE SAUDI OPPORTUNITY WITH ENTERPRISE IRELAND'S DANNY CUNNINGHAM

GLORIOUS GREENWAY

283,500 VISITORS IN 2018

FROM BALTIMORE TO WATERFORD

Recipe for SUCCESS CHEF PAUL FLYNN IS AMBASSADOR OF THE YEAR

BUILDING A GLOBAL PUBLISHING EMPIRE

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Dunmore Road, Waterford

Issue 06 • Q1 2019

CONTENTS Message from Gerald Hurley, Waterford Chamber

ver the past number of months, we have put considerable work into our submission on the Draft Regional Spatial and Economic Strategy (RSES), which if you are so inclined, is available to read on our website. On reflection, as much as I am proud of the body of work and the important points that are outlined in it, there is one thing I am delighted to take away from the whole experience and that is now, more so than ever before, key stakeholders are working together with a new cohesive vision for what we want our Waterford to be. With this in mind, it is fitting that the conversation about Waterford’s ambitious plans for sustainable growth has finally begun. If we are to achieve our full potential, we have to take ownership by working together to become masters of our own destiny and by looking beyond Government handouts. I had the pleasure in meeting Danny Cunningham recently, who works with Enterprise Ireland in Riyadh, when he was home in Waterford for a few days. Here’s a guy who has extensive contacts across the Middle East, who are only looking for opportunities to invest in Europe. Waterford already has a number of connections with Saudi Arabia and Danny has offered to assist us in identifying specific investors for specific projects. Falcon Real Estate are here…so the question is, are there others?

We must be bold in marketing Waterford, particularly as the Capital of the South East Region. We’re proud to say we’re Ireland’s Oldest City, but can we say more? Have we the best work-life balance – yes; the best beaches – yes; the most spectacular scenery – yes; the longest Greenway in Ireland – yes; the best gardens – yes. The list goes on and we shouldn’t be shy about it. We have to recognise our advantages over others and use it to sell Waterford. We need to stop thinking of ourselves as a city with a population of 50,000+ and start to boast about having a catchment of 600,000+. If we sell it properly, they will come and Danny has assured me that he will play his part and help to bring them, so let’s grasp the opportunity together and put the best foot forward. Finally, I would like to congratulate all the winners and finalists in the Waterford Business Awards. What a wonderful night of positivity it was to see businesses from all over the city and county represented. It showcased just how special Waterford is – now all we need to do is tell everyone else! Gerald Hurley CEO, Waterford Chamber

08 COVER STORY “For us, it is always about achieving excellence.”

– Chef Paul Flynn Waterford Ambassador of the Year

06 “Acknowledging excellence, celebrating success.” – Kathryn Kiely, Chamber President NETWORK • Q1 2019

14 “Everyone needs to be responsible for their own waste.” – Mayor Declan Doocey

18 “The region has a lot to be positive about.” – Alan Quirke, South East Action Plan for Jobs 03

Issue 06 • Q1 2019

CONTENTS 16

Building a Global Publishing Empire – Agora Publishing

Leading the way in innovation – SEAM Research Centre

A night of recognising Waterford excellence – Business Awards

10 FEATURE Seizing the Saudi Opportunity “I'm always meeting people interested in investing in Ireland” – Danny Cunningham, Enterprise Ireland

PUBLISHED BY: Waterford Chamber of Commerce 2 George’s Street, Waterford Tel: 051 872639 Email: info@waterfordchamber.ie Web: www.waterfordchamber.ie Editor: Lynda Lawton Design: Michael Lynagh Advertising: Angela Jackman

Getting the message right

Tramore Racecourse

Bite-Size News

Bringing the future of finance to the South East

Win with emotional intelligence

No part of this publication may be

Chamber Manifesto for Europe

system or transmitted in any form

Tackling stress with IMPRESS

Unlocking the secrets of Tramore

Greenway going global

Gallery

Membership Directory

DISTRIBUTION: Digital copy emailed to 1,000+ contacts, uploaded to Chamber website and social media (10,000+ followers). 1,000 print copies. © WATERFORD CHAMBER OF COMMERCE 2019 reproduced, stored in a retrieval or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Waterford Chamber of Commerce. IMAGE CREDITS: Photos on pgs.26-27 by Patrick Browne. Photo of Dan Mulhall and Louise Richardson on pg.34 by John Power. Photo on pg.41 by Garrett FitzGerald. Pgs. 48-50 by Paddy

Waterf ord ch amber

I s s u e 0 6 • Q1 20 1 9

CONTENTS

W at erf ord c h amber

Is s ue 06 • Q1 2019

I ssue 0 6 • Q1 20 19

SEIZING THE SAUDI OPPORTUNITY WITH ENTERPRISE IRELAND'S DANIEL CUNNINGHAM

Wa terf o rd c h a mb er

WITH ENTERPRISE IRELAND'S DANIEL CUNNINGHAM

GLORIOUS GREENWAY

283,500 VISITORS IN 2018

FROM BALTIMORE TO WATERFORD

BUILDING A GLOBAL PUBLISHING EMPIRE

WITH ENTERPRISE IRELAND'S DANIEL CUNNINGHAM

GLORIOUS GREENWAY

283,500 VISITORS IN 2018

FROM BALTIMORE TO WATERFORD

I s s u e 0 6 • Q1 20 19

SEIZING THE SAUDI OPPORTUNITY

Recipe for SUCCESS

Recipe for SUCCESS CHEF PAUL FLYNN IS AMBASSADOR OF THE YEAR

SEIZING THE SAUDI OPPORTUNITY

BUILDING A GLOBAL PUBLISHING EMPIRE

GLORIOUS GREENWAY

283,500 VISITORS IN 2018

FROM BALTIMORE TO WATERFORD

Recipe for SUCCESS

BUILDING A GLOBAL PUBLISHING EMPIRE

Message from Gerald Hurley, Waterford Chamber

08 COVER STORY “For us, it is always about achieving excellence.”

Tubbritt. Icons on pg. 4 made by Freepik from www.flaticon.com.

– Chef Paul Flynn Waterford Ambassador of the Year

CHEF PAUL FLYNN IS AMBASSADOR OF THE YEAR

06 “Waterford should not be underestimated.” – Kathryn Kiely, Chamber President NETWORK • Q1 2019

18 “The region has a lot to be positive about.” – Alan Quirke, South East Action Plan for Jobs

22 “Everyone needs to be responsible for their own waste.” – Mayor Declan Doocey 03

CHEF PAUL FLYNN IS AMBASSADOR OF THE YEAR

 Visit www.waterfordchamber.ie for the online edition 04

NETWORK • Q1 2019

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Acknowledging excellence, celebrating success  By KATHRYN KIELY, President, Waterford Chamber

alent, innovation and confidence were certainly the defining characteristics of the 36 companies shortlisted for this year’s Waterford Business Awards which was held recently in the Tower Hotel. In spite of the very unpredictable environment that is European politics and international trade currently, it was extremely heartening to hear of the unwavering determination amongst these businesses to innovate and grow and of their clear commitment to staff, customers and community. It was great to collaborate this year with Dungarvan and West Waterford Chamber ensuring a whole of Waterford approach to the awards. The importance of showcasing and acknowledging excellence in our business community in Waterford cannot be underestimated as it serves to position Waterford as a place from which we can create new enterprises, compete internationally, attract talent and investment. Sanofi, winner of the ‘Overall Business of the Year’ award and internationally renowned chef and ‘Ambassador of the Year’ Paul Flynn are certainly testament to this. I would like to

thank our sponsors and members of the judging panel whose continued support for these awards underlines their commitment to the business community in Waterford. Over the last two months, Waterford Chamber has been consulting with members to help shape its priorities and strategy for the next three years. Central to the messages which we are hearing is the need for a strong voice to promote the positives of Waterford more widely nationally and internationally. It is also clear that there is need for a collective approach by stakeholders to articulate our ambitions as a regional city and push for the development of Waterford to enable it compete with other Irish and European cities. These messages and your opinions are and will be central to programmes and activities which Waterford Chamber sets out in the months ahead. In the last few weeks Chamber met with Irish MEPs in Brussels and the EU Commissioner for Agriculture Mr Phil Hogan to ensure that they have a clear understanding of the priorities of business. Key among the message was the need for investment in our cities and regions, an ambitious

international trade agenda, a competitive global approach to tax reform, and a fully connected digital Europe that support innovation. Waterford Chamber staff and representatives from member companies also recently met with the Irish Ambassador to the US and the Australian Ambassador to Ireland during their visits to Waterford to discuss international trade challenges and opportunities. Waterford Chamber continues to voice the opinions and priorities of our members into regional and national plans. Most recently we responded to the Draft Regional Spatial and Economic Strategy as well as the Waterford Metropolitan Area Strategic Plan. Key issues addressed included issues relating to housing, intercity road infrastructure and air connectivity, higher education and enterprise supports. Be assured, we are keen to play our part in getting the message across that Waterford, as the Capital of the South East Region, is a great place to work, live, invest and do business. With your help, we will continue to lobby on behalf of Waterford to ensure it features highly on the priority agendas. Enjoy the read!

NETWORK • Q1 2019

NETWORK â&#x20AC;¢ Q1 2019

COVER STORY

Recipe for

As renowned chef Paul Flynn picked up the accolade of Ambassador of the Year at the Waterford Business Awards, Lynda Lawton spoke to him about his passion for his home county and his unwavering determination to offer the very best in dining experiences.

hroughout my career I have had the pleasure of interviewing many of Ireland’s top chefs. A question I always finish the interview with is what is your favourite meal? Paul’s was emphatic – bacon and cabbage! You might expect one of Ireland’s best chefs to say oysters or chateaubriand, but by choosing the humble bacon and cabbage it shows the respect he has for simple ingredients and in some ways it says a lot about him as a man. His values are as traditional as his choice of favourite food – family is everything and with hard work and determination you can succeed. With that as his mantra, it is easy to see how Paul Flynn has become a TV personality, author of four books and one of Ireland’s most loved chefs. And yet, while a large part of his career is now in the spotlight, he openly admits he ‘winces’ every time someone calls him a celebrity and his emotion was evident as he revealed as the Ambassador of the Year at the Waterford Business Awards, saying “The award is totally unexpected and I am humbled by it.” It is a fitting tribute to a man whose culinary career began in a chip van at 15! “I had no clue what I wanted to do. At that stage I would do anything to avoid having to study. But when I was 17 I went to work in Merry’s in Dungarvan with a great chef called Paul McCluskey and from that moment I just knew I wanted to be a chef. Paul’s training, along with my own ambition, gave me the courage to set off for London at 18 and by 23 I was Head Chef in a 2-Star Michelin Restaurant.” But the call of home pulled Paul back to Dublin and from there home to his native Dungarvan.

“Looking back I wish I had travelled more, but while I loved working in Dublin, I always wanted to live in the country and where better than Dungarvan. It just seemed right at the time. “Opening the business in a derelict building was a huge decision for myself and Máire but we just persevered and made it work. Nothing is ever going to fall into your lap so you have to change with the times and do your job as well as you can. For us it is always about achieving excellence.” That determination has stood Paul in good stead over the years. His first venture into the media was as a food writer for The Irish Times. “When you have a business you need customers and early on with the Irish Times opportunity,

we saw we were getting a new type of customer. That was the icing on the cake for us. Dungarvan is a small place, particularly in the winter, so we needed to create a profile to make sure we were getting noticed. When people start to write about you, that’s the important thing. That profile is hugely important for continued growth. “The media work is just another element of my work now and something I enjoy. It can certainly be challenging at times, particularly in the beginning when I wasn’t used to it, but you have to push yourself into uncomfortable situations to be better at them. At the end of the day you have to go out and get the customers.” After 22 years in business at The Tannery, which has grown to include the Tannery Townhouse and Tannery Cookery School, Paul says he still doesn’t have all the answers, but his one piece of advice is you have to identify what is going to make you special or unique. “It took us a while to be successful. We could have gone for mass appeal and opened up a steak house that

would have worked, but I didn’t spend all those years training to just end up cooking steak.” Paul and Máire’s hard work and steely determination has certainly paid off and now with 30 staff in the summer months, Paul says life is good “but we never take the foot off the pedal. It is never smooth sailing. You have to keep your eye firmly on the business”. “I’ve tried all sorts of hobbies but my mind always comes back to food so I’m going to stick with what I’m good at! I love nothing more than going along the Copper Coast collecting lobsters and fresh mackerel. It makes it all worthwhile. “The Greenway has been amazing and we really needed that boost. We just needed something to point people in our direction and it has changed everything. The evident entrepreneurial spirit has been fantastic for the area. Yes it brings more competition to everyone but I say the more the merrier. There’s no point always worrying about others, you need to concentrate on how you can be better. The recession battered us and there are always challenges but you have to be committed. We are heavily involved in the West Waterford Festival of Food and I always say if you can get people down here, they will come back. All we have to do is make sure people have an amazing time.” And with that, it is clear to see why chef Paul Flynn is the Waterford Ambassador of the Year.

Seizing the Saudi

OPPORTUNITY

As Falcon Real Estate move closer to beginning the development of the North Quays, the burning question is are there more Saudi investors who would be willing to look at Waterford for investment opportunities?

 By LYNDA LAWTON, Waterford Chamber

aterford native Danny Cunningham is a Senior Market Advisor for Enterprise Ireland in the Middle East. On a recent visit home, Gerald Hurley, Waterford Chamber CEO, invited Danny to meet with him to discuss how they can work together to ensure Waterford, as the Capital of the South East, is brought to the attention of Saudi companies looking to access the European market. As a result, it has now been agreed that Waterford Chamber will identify potential companies, work with them to create a one-page business proposal, which will be sent to Danny in Riyadh and from there he will search and identify investors in Saudi. According to Danny, “As I return to Waterford on average six times per year, I am always available to meet with clients, along with potential exporters to advise and support on market entry.” In addition, Danny has assured Waterford Chamber that should we find suitable candidates for investment, he will bring the investors to Waterford. “FDI is a journey for a Saudi business person. They are very strategic in their outlook and tend to be long-term investors, as they are always in the game for the long haul. Relationships are key – therefore companies should invest the necessary time in building relationships. “Companies looking for investors must have a vision to scale their business, as Saudi businesses tend to invest in enterprises that have the ambition for

fast-track growth with the potential to dominate their niche in multiple markets. Companies with a strong domestic base who wish to internationalise and export into overseas markets are attractive propositions.” While there are many opportunities available, Danny highlights two core industries: Food Security and Smart Technology. “Ireland has the natural resources to increase food production thirtyfold, has first-in-class research and development facilities, along with our international reputation for food security and traceability. We are an obvious destination for local Saudi food processors to relocate to Ireland and provide sustainable solutions for their growing populations. The legacy of the pioneering entrepreneurial spirit of Alistair and Paddy McGuckian of Masstock, who in the 1970s established the dairy industry in modern Saudi Arabia, gives Ireland enormous credibility in terms of capability, expertise and scalability.” Interestingly, Almarai, the brand name for Masstock, is today the largest vertically integrated dairy company on the planet. That success is in no small part of the exponential growth of the Saudi population, which has increased from six million in the mid-nineties to thirty-two million today and is growing at around 750,000 citizens per annum. In terms of Smart Technology, Danny says, “Saudi Arabia has, over the past four to five years, developed a robust ECO system for Technology Start-ups

NETWORK • Q1 2019

“ Companies

looking for investors must have a vision to scale their business. Danny Cunningham Enterprise Ireland

”

“There are

Kingdom Centre Tower Riyadh, Saudi Arabia

NETWORK • Q1 2019

certainly advantages for Waterford... and we must grasp those opportunities with both hands. ” Gerald Hurley Waterford Chamber

Daniel Cunningham with Dr Abdullah Mojel, Chairperson, Saudi Irish Business Council. through the Badir Programme, which supports and accelerates their growth. This initiative is now beginning to reap results. Many of these entrepreneurs realise they need to collaborate, share knowledge and expertise in order to scale their enterprises and access European markets. Ireland has an enviable reputation in the ICT sector, along with a young, well-educated population, making it an attractive location to partner or locate with the emerging Saudi Smart Technology companies.” Of course Saudi Arabia is also a significant export market to Ireland, accounting for close on €1.7bn in revenue and is Ireland’s 16th largest export market. Undeniably Saudi Arabia receives its fair share of negative press, but Danny insists that we must look beyond the “breaking news” aspect of stories and consider the progressive initiatives over the past decade initiated by the late King Abdullah. “Economic transformation is under way and there is huge investment in supporting the SME sector via venture capital (€1bn available), accelerator programmes and incubators. “Chambers of Commerce across Saudi Arabia are very inclusive and dynamic as every business is regulated to be a member of their local Chamber and they are powerhouses and key influencers. Female participation in business is growing and in fact the Jeddah Chamber of Commerce offer female entrepreneurship programmes. “Something that is never recognised is that it is not uncommon for

the female member of the family to be the CEO and run the business. Government investment in education and the embracing of it particularly by the female population is enabling females to enter the workforce as professionals and they are making their mark in education, health and the banking sectors in particular. The Shoura Council, an advisory council to the King on legislative matters, is composed of 30% of women, which is up there with European levels of representation in parliaments. “Saudis are a very warm, welcoming and hospitable people. They realise the requirements for progress. However, they wish to retain their own culture and identity and have no aspiration to copy and paste a Western culture. They are respectful and tolerant of different values and cultures, and if a visitor or expatriate reciprocates and respects their culture and values it is quite an amazing experience.” This year marks Danny’s thirtieth year in the Middle East having

been recruited to Masstock in Jeddah in 1989, as part of the senior management team. For the past ten years, he has been an International Business Developer with Enterprise Ireland, supporting Irish companies as they develop export markets in Saudi Arabia and across the Gulf. He is keen for his native Waterford to feature more prominently on his agenda. “I am always meeting people interested in investing in Ireland. There is intent and seriousness behind it and if, working with Gerald in Waterford Chamber, we can identify appropriate opportunities, I will bring them to Waterford.” Waterford Chamber CEO Gerald Hurley reaffirms Danny’s commitment by saying, “I am appealing to any company who is looking for FDI or who has an investment opportunity to contact me directly and with Danny’s help, we can build on the existing relationship we have with Saudi Arabia. Interestingly, before the recession hit, in the region of 100 Saudi students studied in WIT on a scholarship programme. That offers a huge boost to the local economy, while also offering a link to Waterford for their parents and extended network. This is something we will explore again in the future. “There are certainly advantages for Waterford here and as we look forward as the Capital of the South East and the driver of the region, we must grasp those opportunities with both hands.”

Saudi Irish Business Council Meeting in the Saudi Council of Chambers in Riyadh.

NETWORK • Q1 2019

GETTING THE MESSAGE RIGHT The time has come for us all to get on the same page in terms of promoting Waterford. Our scale and catchment area compares very favourably to the other cities. The Waterford City Region is a region of scale as the figures below confirm. What we need now is for all businesses and stakeholders to use the figures below when promoting their business or opportunities in Waterford.

 603,902 persons

current population within the catchment (+181,170/+30% by 2040 is 785,073)

 83,000 residents in

 38% of the

catchment is in the 18 – 44 age profile

 26% of the catchment

population is under 18 years of age, contributing to a significant increase in the forecasted 15-24 year age group

Waterford city centre by 2040, as estimated in Project Ireland 2040 and National Planning framework

 Population within 60 mins: 369,411  Population in 5-minute drive/20 -minute walk of city centre (train): 26,413  City area: 54km2  City Density: 1,475 people/km2  Population within GALWAY 60 mins: 461,039 -WEST  Population in 5-minute drive/20minute walk of city centre (train): 39,995 LIMERICK  City area: 59km2 -MID WEST  City Density: 1,591 people/km2

 Population within 60 mins: 571,515  Population in 5-minute drive/20minute walk of city centre (train): 36,363  City area: 37km2  City Density: 1,198 people/km2

 54,000 people makes

Waterford the fifth most populous city in the Republic of Ireland. It is the principal and undisputed urban centre in the South East region, but has one of largest 60-minute catchments of all regional cities

 Population within 60 mins: 603,902  Population in 5-minute drive/20-minute walk of city centre (train): 25,725  City area: 48km2  City Density: 1,108 people/ km2 WATERFORD -SOUTH EAST CORK -SOUTH WEST  Sources: Urbistat drive time, 2016 Census

 By LYNDA LAWTON, Waterford Chamber

MAYOR DECLAN DOOCEY

The man behind the chain A

s our first citizen’s tenure as Mayor of Waterford City & County draws to a close in a couple of months, you would be forgiven for thinking that Cllr. Declan Doocey will be taking a well-earned rest over the summer. However, nothing could be further from the truth as he and his wife Rita reach the 20th anniversary of their business Declan Doocey Farm Plastic Collection. While Cllr. Doocey has been serving the people of West Waterford as a Fine Gael representative since 2004, what is less well-known is his service to the farming community in Waterford, Tipperary and Cork. A farmer himself, Cllr Doocey hails from Ballynaraha, Lismore, where he lives with Rita and they have two children Aaron and Audrey. Declan comes from a humble background in West

Waterford's Bride Valley. Following the untimely death of his father he left school at the tender age of 13 to work the family farm and continues to do so to this day. Declan has always been a community man and enjoys not only seeing his local clubs and associations prosper but remains actively involved as Chairperson of both Lismore Point to Point Race committee and West Waterford Ploughing Association, and is former Chairman of Lismore GAA Club. Declan has been Chairperson of the Board of Management of Blackwater Community School in Lismore since 2004 and takes great pleasure in seeing pupils fulfill their dreams. PLASTIC WASTE In an area where we are all consumed by images of excessive plastic waste and the everpresent fear of global warming,

recycling waste farm plastic in the appropriate way has never been more important. Sadly, many less environmentally friendly citizens still bury or burn their plastic waste, although it is illegal. Burning plastics releases harmful pollutants into the air, which can seriously affect local air quality. There are currently 26 million tonnes of plastic waste in the EU alone, with less than 30% being recycled. However, when you recycle the waste properly, it can be redeveloped into useful products such as durable park benches, plastic furniture or fence stakes, among others. With the advances in manufacturing, there is now a new development in Poland whereby if the used plastic is of good enough quality, they can return it to being used as sileage plastic again. It is hoped this can now be advanced and

NETWORK • Q1 2019

replicated in all countries. Sadly, 90% of the world’s dirty plastic was sent to Asia, where plastic farms were widespread and were responsible for more than 80% of marine plastic pollution. However, in 2017, China imposed a ban on imported plastics and Ireland is now facing a crisis situation, according to Cllr Doocey. “Up until recently we have been going to Wales with our recycling material. However, with the ban in Asia, recycling plants across Europe are now under pressure and choosing to concentrate more on clear and domestic plastic. As a result, all the contractors here,

ourselves included, are blocking up. It is of huge concern. Thankfully Bord na Móna are looking at diversifying into plastic recycling, including farm plastic waste, which may relieve the pressure somewhat but more needs to be done.” So what does farm plastic waste encompass? “We collect any plastic from fertiliser bags to spray cans and bring them to our own yard for bailing and prepare them for recycling. There is a big swing away from sileage pits these days in favour of sileage bales. However, bales can’t be reused annually so the plastic sheeting must be recycled. We collect it, issue a plastic recycling receipt, which is fully endorsed and accepted by Bord Bia or any other governing body who may arrive to conduct an inspection and we are approved by the Department of the Environment.”

Ireland is the top producer of plastic waste in the European Union, according to the latest Eurostat figures and Cllr. Doocey re-emphasises that point that we need to be responsible. “Every individual needs to be responsible for their own waste. Whilst many farmers have been recycling this type of waste for years, it is important that all farmers comply. By recycling farmers are once more doing their bit for the environment, supporting their local community and helping ensure that plastic materials are kept in use for as long as possible.”

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From Baltimore to Portlaw:

BUILDING A GLOBAL PUBLISHING EMPIRE Nestled in the beautiful rural setting of Woodlock House in Portlaw is a hive of activity you would never even guess was there. Lynda Lawton speaks to International Living Publisher Jackie Flynn about finding the perfect location for their growing Agora Companies hidden among ancient trees on a 40-acre site.

hen Bill Bonner had the vision to create a travel magazine 40 years ago that would be written by people living and retiring in overseas locations, he was certainly ahead of his time. Four decades later, the company has grown from its home in Baltimore to having publishing houses in Australia, Brazil, Argentina, China and across Europe including the international hub in Portlaw, County Waterford. But how did expanding from a US city to rural Ireland come about? Irish ancestry and Ireland’s reputation for an educated workforce! Jackie Flynn explains. “About 20 years ago, Bill wanted to expand beyond the States into Europe and was keen it would be an English-speaking country. Given his Irish ancestry and love

of Ireland, when the opportunity came up to look at locations with the IDA, he jumped at it. They suggested either the North West or Waterford… and the sunny South East won out. In terms of logistics getting to and from Airports it felt like the better option back then.” The Agora Companies Waterford journey began on Catherine Street, moving later to Elysium House in Ballytruckle, where they still have a presence. And, for the past number of years they have established their international hub at Woodlock House. “Bill has always had a love for old period buildings – the offices in Baltimore are housed in a similar grand style. When Woodlock House became available it was just at the right time. We have enjoyed constant growth and that won’t

change anytime soon.” About five years ago the company recognised they couldn’t adequately serve the international businesses from the States, so they decided to create a new European hub based in Waterford. Woodlock House is now home to 200 employees, which includes International Living, APSI, an IT Services Management Company; Agora Ireland Publishing, who take care of Accounting and HR; AIM, the marketing arm of the company; ThreeFold, who specialise in web development and Emerald Contact Centre (ECC). Aside from International Living, all the Agora Companies mentioned were set up to support international growth. In fact, ECC has grown exponentially in the past three years, and they are now moving their entire operation

NETWORK • Q1 2019

Above: The Internation Living team at Woodlock House Below: Jackie Flynn speaking at the official launch of Agora Companies.

to Confederation House at the IDA Industrial Estate to ensure further growth and development. Jackie was one of the first people employed by the company over two decades ago. Originally from Kilmacthomas, she is a proud Waterford woman and loves nothing better than showing off her home county to their international visitors. “Waterford is really coming into its own and we are very conscious and proud of the fact that Waterford is the oldest city in Ireland. We have a lot of international visitors coming over to us and they always comment on how nice the people are. The Greenway has put Waterford on the map and really opened up the county. We have been a secret for too long – we have the mountains, sea and

NETWORK • Q1 2019

everything in between. “From our perspective, our location is ideal and we take full advantage of it. Some people opt for walking meetings around the grounds or have lunch on the lawns. We have a good workforce here and it is easier to retain employees when they are happy with the culture. We have staff who have relocated from all over Ireland and some from overseas and they love it. It’s a short commute for people, and we have highly skilled jobs available and are always looking to encourage new people to Waterford, particularly in the areas of web development, editorial, marketing and e-commerce. To work here you have to be selfmotivated and bring enthusiasm to the job… and when you do there is no end to your potential within

the company as we like to promote from within. “When International Living was founded all of the marketing was done through the mail. But, publishing has changed so much, particularly with the arrival of the internet. That in itself made us much more successful and we went from sending our readers a magazine once a month by mail to being in daily contact with them through email. That naturally had a knock-on effect as we required more staff and more contributors. As the company grows so too do the opportunities and we look forward to growing right here in Portlaw.”

 woodlockhouse.com/jobs

SOUTH EAST

economy on the up  By ALAN QUIRKE, Director of the Ireland South East Development Office

he Ireland South East Development Office (ISEDO) works with leaders of the major regional industries as well as the chief executives of the councils of the five counties in the South East (Carlow, Kilkenny, Tipperary, Waterford and Wexford). Its priority is to make the South East the first choice for business, careers, inward investment and tourists. ISEDO recently undertook an analysis of a broad range of regional economic data to assess the performance of the region and track its growth along key metrics. What our new bulletin ‘Ireland’s South East: Economy At A Glance’ is showing is that the South East is making steady progress in terms of falling unemployment, increasing employment and a growing labour force. Over 32,000 new jobs have been created over the past six years in the South East region and the unemployment rate has continued to fall from a peak of 15.9% in 2012 to 7.7% in 2018. Enterprise Ireland and IDA Ireland have posted record jobs numbers in the South East for 2018. IDA client companies are up 7% to 15,580 employees while Enterprise Ireland client

companies are also up 5% to 22,036 employees. These figures are hugely encouraging as these jobs benefit the local economy directly through higher salaries, and indirectly through creating additional jobs locally. Studies from the US show that for every one high-tech job created, up to five jobs are created in the local economy indirectly. And the future of the region is being backed by these multi-nationals, cuttingedge companies such as Bausch and Lomb, Glanbia and MSD have committed to investing around €500 million in the region in the last six months alone. Significant investment has also continued in our two major road projects costing €650m - the New Ross and Enniscorthy bypasses which are both due to be open in the summer of 2019. These projects will be key to linking a true regional South East economy. Coupled with this steady progress is our attractiveness as a region in terms of cost competitiveness. Average rental prices are 52% lower than Dublin; average house prices are one third of those in South Dublin; general costs of living are over one third cheaper than Dublin, and childcare costs are

the cheapest in the country. This is all adding to the high quality of life that the region already offers in terms of close access to amenities and lower commute times. It’s a great basis from which to build the South East as the first choice for business, careers, inward investment and tourists. Challenges remain on the horizon such as the region’s unemployment rate being over 2% adrift from the State’s and it also remains to be seen what form Brexit will take. However, the new Regional Enterprise Action Plan, to be launched on 22nd March, has actions designed to address these challenges and build resilience into the regional economy. It is our view that the region has a lot to be positive about and that one of the key approaches to advancing the regional economy must be to promote the region’s strengths to a wider audience outside the South East.  The Economy At a Glance bulletin is available at: http://irelandsoutheast.com/ South-East-Ireland-At-A-Glance.pdf

SNAPSHOT OF THE SOUTH EAST ECONOMY The South East is Ireland’s most cost competitive region

+32,400

New jobs created over the past six years

€500m

Investment committed in the region by Bausch and Lomb, Glanbia and MSD.

Jobs within IDA and Enterprise Ireland client companies are at their highest ever levels in the region 18

NETWORK • Q1 2019

Consistent Quality

SUSTAINABLY SOURCED

PROUD WINNERS OF THE WATERFORD BUSINESS AWARDS 2019

Training & People Development

www.dawnmeats.com 19

Family values at DOOLEY'S HOTEL

ow officially Ireland’s best 3-star hotel, Dooley’s Hotel is a third generation, family-owned and managed Waterford establishment. Located on the historic Merchants Quayside, overlooking the River Suir, the hotel is just a stone’s throw away from the main shopping and business district, tourist attractions and the Waterford Greenway entrance. The Darrer Family has welcomed guests to Waterford since 1947. Over the years the hotel has flourished and expanded to include 112 bedrooms, a large conference and banqueting suite which provides a first choice location for corporate and leisure stays, conferences, weddings or simply a refreshing short break away. Continuous investment in the hotel is of paramount importance to the Darrer family. Recent bedroom refurbishments and upgrades throughout the hotel are being well received by guests

person in the hotel, across all departments, had a part to play in this super win and also flying the Waterford flag both nationally and internationally. Refurbished bedrooms Personal service and extending a warm Private parties and banquets are welcome is key to the ethos also catered for. of Dooley’ Hotel. This year The Dry Dock Bar at Dooley’s management and staff have Hotel is a popular meeting place completed Fáilte Ireland’s with locals and visitors to meet up Accredited Service Excellence for a casual coffee or drink, with programme. food served from 9am to 9.30pm Dooley’s Hotel designs its daily and live music every weekend menus to showcase the best local and six nights a week from May to September. The elegant New Ship Tina, June and Margaret Darrer Restaurant is an ideal location to relax and enjoy a great meal from and visitors. extensive menus filled with locally Just recently, sourced produce and a wine list to Dooley’s Hotel match. was the recipient Open daily from 6pm, offering of Ireland’s Best Early Bird or Á La Carte menus, the 3-star Hotel New Ship Restaurant is also availRita Nolan Suite Award in the able for private functions, while CIE International the Rita Nolan suite is a versatile Tours Awards of Excellence produce and is proud to support conference and function room. 2018 which was voted for by local suppliers. Extensive menus their guests. The Darrer family, are served all day with food served  Talk to the team at Dooley’s Hotel management and staff were all day from breakfast, lunch to about your next company or family particularly delighted to receive evening dinner. The choice is event. To arrange a site visit email this prestigious award as every yours, be it casual or formal dining. sales@dooleys-hotel.ie

NETWORK • Q1 2019

Furniture as unique as you... Our stunning collection of fine quality traditional and contemporary furniture, beds and accessories are beautifully displayed in our award winning showroom.

Tramore Road Business Park, Waterford City, Ireland. T: 051 595005 E: info@sienna.ie W: www.sienna.ie

TOP100 Awards

STORE BACKED BY

SEAM leads the way in

 By LYNDA LAWTON, Waterford Chamber

aterford’s chest swelled with pride recently as Waterford Institute of Technology was declared the top Institute of Technology in Ireland. However, what is perhaps less well-known is that nestled at the fringes of the IDA Industrial Estate lies another entity that is leading the way in technology and innovation. SEAM is now considered the top performing Technology Gateway Centre in the country and the go-to centre for universities such as Trinity, DCU, UCD and NUI Galway. It also boasts over 185 industry clients, from Boston Scientific to Teva to Stryker.

On 22nd March, Minister for Business, Enterprise and Innovation Heather Humpreys & Minister of State for Training, Skills & Innovation John Halligan will officially launch the latest offering from the centre – 3DWIT. But the celebrations don’t stop there, as SEAM also reaches its 10-year anniversary. So what lies behind the unassuming doors? SEAM is an industry-focused Applied Materials Research Centre, providing materials and design engineering solutions for wide-ranging industrial sectors, using its expertise in the areas of non-destructive investigations using CT, finite element analysis

and computational fluid dynamics, failure analysis of product components, material characterisation and 3D printing, particularly in the area of metal additive manufacturing. According to SEAM Centre Director & CEO of 3DWIT Dr. Ramesh Raghavendra, “We are here to provide companies with access to state of the art equipment, world-class facilities and wideranging expertise that companies would not have in-house, to help resolve various engineering issues and challenges they face on a dayto-day basis.” SEAM has grown from a modest infrastructural facility with a staff of two to an impressive Applied

NETWORK • Q1 2019

3DWIT Lab

SEAM Research Centre team

Materials Research Centre facility with 18 team members. The latest addition to the team is Mike Kelly, who will manage 3DWIT, an offering which will provide a competitive edge to manufacturing companies in the South East and beyond. Key to 3DWIT is the training facility, which will provide a transfer of knowledge and training to industry operatives, while also enhancing the skillset of students in preparing them for factories of the future and leading them to gainful employment in highly skilled and sustainable jobs. SEAM and 3DWIT are also key to the future of the WIT School of Engineering

NETWORK • Q1 2019

as they expand their research, consultancy, education and training activities. The training courses will focus on four key areas – health and safety, design for process, process and materials, and testing and standards. The centre will support industry at all stage of Advanced Manufacturing, while also assisting in product and prototype development, while developing standards and validation methods. At present over 50% of SEAM income comes directly from industries and this is a testament to the value they provide to their clients. It is no surprise, therefore, that SEAM ranks top amongst the academic research centres in Ireland in terms of executing direct funded industry products. According to Dr Raghavendra, “As an industry-focused research

organisation, we are constantly investing in upgrading our equipment infrastructure so as to ensure we provide our clients with a world class analysis and problem-solving centre. We in SEAM foster a strong customer-centric culture with a mission to establish long-term business relationships with clients, becoming an extension of their organisation, understanding their business and delivering on their technology needs.” Undoubtedly, SEAM’s key strength lies in finding real solutions for real problems in a timely manner and at short notice. Simply put SEAM are fixers – the best fixers in the business and are a shining example of the level of excellence in technology and innovation that exists in the region.

www.seam.ie

Stylistic new look for the TOWER HOTEL

ith a stylistic new lobby, the Tower Hotel has never been more inviting. As Waterford eagerly watches the ongoing renovations of one of its largest and most popular hotels, a new largescale conference centre is also being planned. In the meantime, the hotel has undergone a spectacular transformation with impressive upgrades to the ground floor public areas, including the modern lobby complete with a stunning atrium overlooking Reginald’s Tower. The hotel, which was purchased by the Neville family in November 2016, is set to be one of the leading 4-star hotels in the country and will undoubtedly be one of the best hotels in the South East once all work is completed. In July 2017 the Ardmore ballroom and lounge area were completely refurbished and this was followed in May 2018 when Pier 37 was opened much to the delight of locals and guests alike. Pier 37 Bar & Grill boasts beautiful views over the River Suir with floor to ceiling windows and is a bright and ambient space to dine whether you are staying in the hotel or just dropping in for a spot of lunch or dinner. Bar food is served all day with an extensive cocktail menu and afternoon tea now available also. The new Hobson’s restaurant opened in October 2018 and is situated on the first floor of the hotel with panoramic views of the City and the River Suir. Similar to the new bar, the restaurant features floor-to-ceiling windows and is a stunning, bright and airy space to dine. The restaurant offers a superb Early Bird Menu and À La Carte Menu. All existing bedrooms are being refurbished and

upgraded and all rooms will be of a 4-star deluxe standard with riverside deluxe rooms and suites. With a new head chef Nigel Cloney at the helm and a management team who are the best in the business, Waterford can look forward to welcoming large-scale conferences and events into the future, while also offering top quality accommodation for tourists and visitors alike.

For further information please contact the hotel on 051 862300 or visit www.towerhotelwaterford.com

A NEVILLE HOTEL

NETWORK • Q1 2019

Love is...

watching the sun set in Cape Cod

Cork to Providence

â&#x201A;Ź 129 From

* One way incl. taxes & charges. Terms and Conditions apply. See norwegian.com or an authorised ITAA agent for details.

BUSINESS AWARDS Meet the winners

Community & Social Enterprise Solas Cancer Support Centre

Customer Service HavenWood Retirement Village

Entrepreneur of the Year Thimba Media

Tracy Cullen, City Enterprise Centre presenting the award to Dee Jacques, Solas Cancer Support Centre with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Amber Young, KBC Bank presenting the award to Padraig Dolan, HavenWood with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Liam Moran, Faithlegg presenting the award to Chris Russell, Thimba Media with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Sponsored by

Food & Beverage Eunice Power Cooking for You

Corporate Social Responsibility GSK Dungarvan

New Business of the Year Coach House Coffee

Martin Freyne, PwC presenting the award to Eunice Power, Eunice Power Cooking for You, with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Marguerite Brahim, Cpl Resources presenting the award to Irene Lawlor, GSK with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Jacqui Gaule, Waterford Local Enterprise Office presenting the award to Craig Dee and Stephen Lynch, Coach House Coffee, with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Sponsored by

Shared business place, your own space

NETWORK • Q1 2019

Sponsored by

Ambassador of the year Paul Flynn

Overall business of the year Sanofi

Paul Flynn pictured with Lynda Lawton, Waterford Chamber, Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Mayor of Waterford Cllr Declan Doocey with Colin Wallace, Sanofi, Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Retail Excellence Ardkeen Quality Food Store

Social Media & Digital Marketing Murphy Larkin Timber Products

SME of the Year RelateCare

Colin Byrne, TOTEM presenting the award to Kevin Jephson, Ardkeen Quality Food Store with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Dr Patrick Lynch, RIKON/WIT presenting the award to Michael Larkin and Ger Murphy, Murphy Larkin Timber Products with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Alan Ryan, AIB Bank presenting the award to Conor O’Byrne, RelateCare with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Sponsored by

Technology and Innovation Sanofi

Tourism Activity/Attraction Spraoi

Training & People Development Dawn Meats

Paul Nolan, Dawn Meats presenting the award to Colin Wallace, Sanofi, with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

David Cooney and Tracy Quinlan, Morgan McKinley presenting the award to Mike Leahy, Spraoi with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Sara Mullally, Waterford Chamber Skillnet presenting the award to Sylvia Gaudino, Dawn Meats with Kathryn Kiely, Waterford Chamber President and Teresanne O’Reilly, WLR.

Sponsored by

NETWORK • Q1 2019

VirtualVet to represent Waterford at National Enterprise Awards

Waterford company is making big strides in changing drug use behaviour in the food chain. VirtualVet, a young, innovative data management company, tracks drug usage in animals in the food chain reducing the risk of misuse and overuse of animal remedies in food production. Sinead Quealy, Managing Director of VirtualVet explains where the idea for the business came from. “I was frustrated by the way animal medicines were monitored in Ireland. While EU policy is clear, the implementation falls far short of what is possible to make a positive contribution to farmer’s lives, animal health, public health and the image of Irish food.” Sinead realised that the business model in animal drug usage recording had to change, and in 2017 VirtualVet was born to place a value on the important animal drug usage information farmers have. Sinead acknowledges that there is still a lack of recognition within some areas of the Irish agri-food industry of the risks posed to their business by, for example, antibiotic usage. By recording dosages for famers, reporting to the agri-food and animal health industries and monitoring for agencies such as Bord Bia, VirtualVet can help mitigate these risks and make a positive change to animal and public health. Of the support available to start-ups in Ireland Sinead says, “Structurally, there are many great resources available for start-ups in Ireland, which is encouraging for any entrepreneur. We were lucky to avail of these supports from both the Waterford LEO and the Employment Investment Incentive Scheme (EIIS). These proved invaluable in getting us to

Celebration time for the staff of VirtualVet, winners of the Waterford final of the National Enterprise Awards 2019, included were Sinead Quealy, Managing Director, VirtualVet, and staff members, Narjis Hasan, Caitriona Lynch-Walsh, Colin Byrne and Ger Keenan.

where we are now and gave us the springboard to concentrate our efforts on growing the business.” Waterford Local Enterprise Office is focused on “Making it Happen” for pre-start, start-up and established businesses by providing a range of financial and soft supports. Waterford LEO backed the venture from the outset, with VirtualVet winning the Waterford National Enterprise Final earlier this month. Sinead and her team will represent Waterford in the National Finals in Dublin on 29th May. Starting a business requires dedication, commitment and, above all, support. “I have a great board of directors, team and family. My friends understand that I have disappeared down a large company-sized hole, and I appreciate the space and their

encouragement. “The biggest help has been the leap of faith our main agri-food partner took to work with us. We've grown our revenue with them every quarter and they have validated our vision and approach… that’s a huge reassurance to the company.” VirtualVet is striving to grow its client base by becoming a trusted implementation tool of EU agricultural policy in Ireland and Europe. For any aspiring entrepreneurs or those thinking of taking their business to the next level Sinead encourages them to ensure that the solution they are providing solves the client’s issues.  To find out more about what business support services from Waterford Local Enterprise Office visit www.localenterprise.ie/Waterford/

NETWORK • Q1 2019

â&#x20AC;&#x2DC;An idea hatched in my kitchen is now a thriving business.â&#x20AC;&#x2122; Pip & Pear, a chilled baby food business founded by Irene Queally, started as a simple idea and has grown into an established, flourishing business, thanks to the support of Local Enterprise Office in Waterford. LEO provided her with mentoring and financial supports that allowed her create new jobs and develop new products. If you have a business idea, talk to any one of the 31 Local Enterprise Offices around the country. Together, we can make it happen.

Jacqui Gaule (Local Enterprise Office Waterford) and Irene Queally (Pip & Pear).

localenterprise.ie/makingithappen

Making It Happen In partnership with

LET'S GO RACING! I

t’s all go at Waterford and Tramore Racecourse as another bumper season gets underway on Sunday, 14th April with “Spring Family Fun Day” followed by a free race day sponsored by Bet Victor on Monday, 15th April giving everybody the opportunity to get out and experience what an evening at the track is like. Speaking about the National Hunt meeting, Racecourse Manager Owen Byrne said: “We are delighted to have Bet Victor on board as sponsors for our seven National Hunt Racecard. They are a huge sponsor of Irish racing and great supporters of regional and local tracks. It is fantastic that we can open the gates for free to avid

racegoers and those who have never been racing before and we look forward to a festive atmosphere on the evening.” Ahead of the first meeting since the hugely successful New Year’s Day meeting, the groundwork has been set for what is expected to be a busy year at the track, and not just in terms of racing. Following an investment of €1.2 million, the track has never looked better. The new stables have just been completed and there are more development plans for later in 2019. In the meantime, the racecourse will host the Waterford Truck Show over the May Bank Holiday weekend, which is envisaged to bring thousands to the seaside town. “It is great to see the return of the Truck Show to Tramore. The racecourse is an ideal location, with the enclosed area and all the facilities, bars and restaurants on site. The show will bring a vast number of UK exhibitors and visitors to Tramore, which is a great boost to

the town so early in the season. “It is also a great opportunity for us to showcase the venue, not only for racing. We also have a music festival later in the year and we’re working hard to establish it as a destination venue for Tramore and Waterford.” Always keen to collaborate with the business community, the Racecourse have just announced the catering and hospitality contacts have been awarded to two of Waterford’s most successful businesses – the Vee Bistro and the Kazbar. “While we have been delighted with the level of hospitality in the past, we are always looking to improve our customer experience and it is wonderful to bring two local businesses who are renowned for their service and quality to the team. We look forward to many great days at Waterford and Tramore Racecourse with them long into the future,” concluded Owen.  First race times: Sunday, 14th at 14.15 and Monday, 15th at 16.55. Visit www.tramore-racecourse.com for further details.

NETWORK • Q1 2019

SPRING

FAMILY

FUN DAY th 4 Apri 1 n u l S

FAMILY EARLY BIRD €20 (2 ADULT, 2 CHILDREN, 2 RACE E CARDS)

ADULT EARLY BIRD €10 OAP/STUDENT €10

www.tramore-racecourse.com

Bringing the

FUTURE of FINANCE

to the South East

legacy for the current crop of business leaders “Thein thegreatest South East is to create a foundation for the future. ”  By RONAN CLINTON, Assurance Partner and Managing Partner, EY Waterford

inance leaders sit at the intersection of two increasingly complex worlds – one inside the business and one outside the business. Rapidly advancing technology, globalisation, significant legislative change and geo-political forces are all upending traditional business models. To fully embrace the opportunities and meet the challenges of a changing world, the finance function must be equipped with the right tools and have the right team competencies in

place. In responding to change, there is a tendency to overcomplicate the issues and think you need to completely redefine the business model. It’s very important that businesses move with the times and evolve their processes to adapt to technology, but they must make sure it facilitates what their core business is. If you automate a bad process, you still have a bad process. The real challenge is having the right people who understand what these changing forces are, and can help shape

the finance function to cope with them. Many of our existing skillsets are no longer appropriate on their own, they need to be complimented by other areas like data science, analytics and smart automation. CONVERTING DATA INTO KNOWLEDGE Historically, the analysing of information has sat with the finance function and the new world we live in is all about data; retrieving it, understanding it and converting it into knowledge, at the right time. Businesses are

feeling a certain pressure to react to disruptive forces and they are turning to the finance function to help do that. In many cases, finance is unsupported because the business wants a fabulous future-proofed finance function, but that can come with a big price tag. With all of the other challenges, the budget is not always there to go out and get the talent that’s required. When finance is competing with some of the biggest technology companies in the world to attract talent,

NETWORK • Q1 2019

it becomes more and more expensive. With all the data that’s now available, and their role as the gatekeeper of that, it creates an opportunity for finance leaders to become far more influential and strategic partners to the business. In the South East, the private middle market and traditional SME is the predominant business. Many won’t have the expertise and financial resources available to the global multi-nationals to build these bespoke technologies and automate their processes. However, this is beginning to change with the expansion of cloud-based and ‘software as a service’ products on the market. SME’s can now access cutting-edge software in the cloud without the heavy expense that would have been required in the past for computer

NETWORK • Q1 2019

hardware. Increasingly, for these businesses, moving to consume and pay as they go is much more cost effective. The challenge for the private middle market is to decide for themselves what they need, and how they can plug in the products to support them. That’s where EY can have a role to play. With our experience of seeing the future finance function in much larger organisations, we understand the real challenges and how to implement change. It’s all about making the right choices and working out how best to access the right solutions. FOUNDATION FOR THE FUTURE Technology is global and disruption is happening everywhere, but it’s important to understand the regional context and how to help business leaders

embed change locally. As one of the mentors on the Regional Leaders Programme, run by Waterford Chamber, I’m able to give time back to the region’s future business leaders. From small start-ups, right through to the management of larger organisations, I’m part of a group that help those coming through by sharing our experiences. It’s very easy to opine on all the things we’ve done well, but experience has taught me that what I did well, I did because I was able to learn from my mistakes. Hopefully we can pass some of that on and help our business people plan and build a strategy to be successful by sharing our stories and being honest with them. The greatest legacy for the current crop of business leaders in the South East is to create a foundation

for the future. There is great diversity in the mentors, who come from right across the business spectrum. It’s a fantastic programme. Our Future of Finance events showcase how organisations have embraced change and how they are embedding new technology and processes within their finance functions. It’s not always about the complicated big ticket items, these events give confidence to the local business community that change is within their reach.

BITE-SIZE

NEWS

FREEDOM OF THE CITY FOR

DAN MULHALL and LOUISE RICHARDSON Mayor of Waterford Cllr. Declan Doocey with Dan Mulhall, Irish Ambassador to the US, and Professor Louise Richardson, ViceChancellor of the University of Oxford.

WATERFORD TRUCK & MOTOR SHOW RETURNS With a record year for Waterford Truck & Motor Show in 2018, the show has cemented itself as the premier Truck & Motor Show of its kind in Ireland. This twoday event has been attracting exhibitors and attendees from Ireland and the UK, who have commented that the Show is completely unrivalled in Ireland. The 2019 Waterford Truck and Motor Show will open to the public at Tramore Racecourse from 11.00am on Saturday, 4th May and from 10.00am to 4.30pm on Sunday, 5th May. It will not only be a great show, but it will be a weekend of country music for everyone to enjoy. Tickets available at www.waterfordtruckshow. com and at the gate on the day. As a nonprofit organisation, this year the Waterford Truck and Motor Show will be a fundraiser for the RNLI (Royal National Lifeboat Institution).

LAURA KEANE

APPOINTED SENIOR MARKETING EXECUTIVE AT MATRIX RECRUITMENT A native of Carrick-on-Suir, Laura Keane has recently joined Matrix Recruitment Group as Senior Marketing Executive and is based in the company headquarters in Waterford. Here, she services all Matrix branches around the country with activities such as Marketing, Graphic Design, Social Media, Content and Business Development Campaigns. Laura holds a Bachelor of Arts (Honours) Degree in Visual Communications from Waterford Institute of Technology where she specialised in Branding. Having worked in the recruitment industry previously

and more recently within the credit union sector, Laura brings a bank of knowledge and creativity which she hopes to implement across the Matrix branches. Speaking on her appointment she said, “This is a very exciting time in my career right now and I am delighted to take on the role of Senior Marketing Executive with Matrix Recruitment Group in Waterford. I am really looking forward to the many exciting projects and campaigns we have planned for this year already”.

GOLD ON GLOBAL STAGE FOR

SPIKE ISLAND SPICED RUM Spike Island Spiced Rum, produced by Waterford Company Anchor Spirits Ireland Limited, was lauded with a Gold Medal at the recent Global Rum & Cachaca Masters held in London. The Global Rum & Cachaca Masters is organised by The Spirits Business in the UK. There were twenty-five finalists in the Spiced Rum category and Spike Island took one of just six Gold medals awarded. Strictly blind taste tested, the Rum Masters is considered one of the most sought after accolades on the rum awards’ calendar.

NETWORK • Q1 2019

MONKEY CUPS Monkey Cups is a simple, innovative solution to reduce Ireland’s daily 528,000 disposable cup environmental singleuse plastic waste crisis. National Enterprise Awards, Waterford Finalist 2019, Monkey Cups, the new Irish-designed barista standard coffee cups, began with a sketch by Mailo Power, fuelled by her passion to turn the tide on single-use plastic waste that is invading our environment by creating a innovative, reusable, simple alternative. They are bringing a homegrown environmental, sustainable and cost effective solution to the marketplace. Keep an eye out for them, you’ll be enjoying your coffee in a Monkey Cup soon!

GET UP, START UP South East BIC, Bank of Ireland and Crystal Valley Tech are delighted to be sponsoring and organising the first Techstars Start-up Weekend here in Waterford on April 5th–7th. It will be held in the new Bank of Ireland WorkBench on the Quay, Waterford. Techstars Startup Weekend is the place to look for a team, create a prototype of an idea, validate that business idea, and receive feedback from experienced entrepreneurs, all in one weekend. Techstars Startup Weekend is a full weekend long experience. It includes: • Seven meals over the course of the weekend • Benefits and discounts from Techstars global partners • One-on-one time with amazing mentors • A new network of developers, designers, and entrepreneurs eager to change the world • All the internet and coffee that you can consume

AUSTRALIAN AMBASSADOR

VISITS WATERFORD Australian Ambassador to Ireland, His Excellency Richard Andrews visited Waterford Chamber with his wife Saovanee, where he met with Chamber members and discussed business opportunities and identified some areas of potential co–operations, and how these could be enhanced by the current negotiation on an Australia-EU Free Trade Agreement.

NEW DATE FOR

WELCOME TO OUR NEWEST MEMBERS Arlington Lodge Suites Auto Boland Close Brothers Commercial Finance Convertibill Waterford Carlow Crackerjack Consulting Dead Ball Displays Errigal Greenway Manor Hotel Handheld.ie Monkey Cups Natalie Cooke Consulting O'Connell Meskill & Company Trá Coffee Roasters Waterford Credit Union

NETWORK • Q1 2019

1848 TRICOLOUR CELEBRATION

Places are limited and you can get more information and register at http://communities.techstars.com/ ireland/waterford-ireland/startup-weekend/14306 It isn’t just for those with their own concept – it’s for techies, developers, creatives, marketeers, business people – anyone who would like to be involved in the excitement of a start-up.

The 1848 Tricolour Celebration will now take place from 28th–30th June 2019. The event will now be held annually on the weekend nearest to the 1st July which marks the death of Thomas Francis Meagher. The committee hopes that a move to the summer months will allow for a more enjoyable experience for the Waterford Public and Visitors to the City. The 1848 Tricolour Celebration is a cultural and historical event which commemorates the flying of the Irish National Flag for the first time by Waterford man Thomas Francis Meagher in his native city at the Wolf Tone Confederate Club at 33 The Mall, Waterford on 7th March 1848. 35

Win

Emotional Intelligence with

Michael Cox is one of Ireland’s foremost trainers and is fast gaining an international reputation as a leading light in Emotional Intelligence and Management Development, having presented as far afield as Durban, South Africa, Washington DC, Turkey, Swaziland, Belgium and the UK. Q: What has the best parent, partner, spouse, brother, sister, teacher, trainer, manager, human being got in common?

A: Emotional Intelligence. Emotional Intelligence makes us better people. Simply, the person with the most Emotional Intelligence wins. They win interviews, people, success; most of all they win happiness. Research shows that people with higher levels of emotional intelligence

suffer least from mental health issues; they live happier, more fulfilled and content lives.

Q: What is Emotional Intelligence?

A: Emotional Intelligence can be explained in many different ways. For example emotional intelligence can be seen as.... • The extraordinary ability to connect with other people without evaluating or judging

them; genuinely accepting their viewpoint and their way of life as true to them, even if it is very different or contrary to your own. • The acceptance of people as they are, not what you believe they should be. Concurrently accepting yourself as you are and not what you think you should be. • The wonderful connection we can make with people who live, view and behave

NETWORK • Q1 2019

•

differently to us and accept that their approach is right by them and that’s perfectly fine with you. The recognition of the hilariousness of differing viewpoints to your own. The appreciation that we are all ‘wired’ in a certain and different way and that’s what makes life interesting. The understanding that some folk are similar; some folk are very different. The respect of different viewpoints and ways of life as you would expect others to respect your viewpoint and way of life.

Q: How does Emotional Intelligence work?

A: People with a high level of emotional intelligence have high intrapersonal intelligence (a knowledge and understanding of oneself) and interpersonal intelligence (a knowledge and understanding of other people). As a result, people with high levels of emotional intelligence have the ability to: (A) Recognise people who are ‘wired’ differently to them. (B) Admire the ‘wiring’. Appreciate the strengths in other people and not focus on or berate them for their short comings. (C) Curb their behaviour so that it suits the ‘wiring’ of other people (D) Connect with other people, motivate them and ultimately be liked by other people. As a result people with high levels of emotional intelligence are very hard not to like.

Q: Do people with high Emotional Intelligence have high self-confidence?

A: Yes. People with a high level of intrapersonal intelligence recognise themselves as perfect human beings. Their definition of a perfect

NETWORK • Q1 2019

human being, however, may not be what you would expect. People with a high level of intrapersonal intelligence know that every human being has strengths and shortcomings, likes and dislikes. For example if you meet someone who is fantastic at talking, chances are that they are the world’s worst at listening. This is because there are different skill-sets for listening and talking. If you meet someone who is fantastic at starting projects, invariably they are the world’s worst at finishing. People with a high level of intrapersonal intelligence know this. As a result, people with a high level of intrapersonal intelligence consider themselves to be perfect

with “ People high levels of emotional intelligence are very hard not to like.

”

human beings because they are able to embrace their strengths with the same vigour as they embrace their shortcomings. People who do not embrace their shortcomings or cover up their shortcomings lack intrapersonal intelligence and this invariably manifests itself as low self confidence. They believe they are not ‘good enough’ to participate in life and, therefore, do not participate or alternatively put on an act by pretending to be someone they are not. People with high levels of intrapersonal intelligence do not

suffer this. They are who they are. No pretence. No mask. No act. They believe they are good enough and they have the confidence to just be themselves and celebrate their strengths and, importantly, forgive themselves their short comings and thereby, expose both in equal measures. They accept some people will like them and some will not – that’s fine by them. To them life is not a popularity contest. They show themselves to the world as they truly are, warts and all. Ironically, they are liked because they are sincere and honest.

Q: Can Emotional intelligence be learned?

A: The good news is that, yes, it can. To understand how to learn we must understand that there are many different types of intelligence. Intelligence Quotient (IQ) – as the intelligence that we are all well aware of, relates to two types of intelligence – the first two intelligences in the list below. Howard Gardiner (1983, 1993) defined his original seven multiple intelligences as 1. Mathematical/Logical 2. Linguistic 3. Musical 4. Bodily Kinaesthetic 5. Spatial/Design 6. Intrapersonal 7. Interpersonal After several decades of debate it has been finally agreed that IQ (the ability to learn maths, sciences and/or languages (intelligences 1. and 2. above) is indeed genetic. Your environment will ultimately determine what you do with your IQ. Intelligences 3., 4. and 5. above are also primarily genetic and again your environment (homes and schools, particularly) will dictate what you do with them. For example, I like to play music and have a certain musical intelligence and was encouraged

by my environment to play and practice but no matter how much I practice I could not be a professional musician because I do not possess sufficient musical intelligence to excel. Likewise, with sport, a limitation of my bodily kinaesthetic intelligence. As a result, a common error we make with our children is saying, ‘you can be anything you want in this life if you try hard enough’. Simply that is not true and sets our children up for failure. More accurately we should say, ‘you can be anything you want in this life as long it is firmly based on an intelligence that you possess’. Emotional intelligence (Intrapersonal and Interpersonal Intelligences, numbered 6. and 7. above) can be learned. It can be learned by making a conscious effort to follow the steps A. to D. listed above or dare I say, by attending one of my EQ workshops as delivered by Waterford Chamber Skillnet.

Q: Has Emotional Intelligence anything to do with high levels of mental health issues in Ireland?

A: Now there’s a question! Certainly we already know that people with high emotional intelligence suffer less from mental health issues. Why Ireland has a high incidence of youth suicides and mental health issues may be attributed to an education system that primarily focuses

on IQ and does not focus on the other intelligences. If we don’t utilise our natural intelligences we don’t feel fulfilled. That is a fact. For example, people with bodily kinaesthetic intelligence are happiest playing sport; people with musical intelligence are happiest playing, or listening to music; people with design/spatial

“ Aerrorcommon we make is saying, ‘you can be anything you want in this life if you try hard enough’.

”

intelligence are happiest when they are painting or sketching or moulding. When they don’t they become unhappy. Here’s an interesting fact – two weeks after conscription to fight for his country at war, Jimi Hendrix wrote home to urgently send on his guitar before he went mad. We can each, look to our own

family for variations in multiple intelligences. My son, who has high bodily kinaesthetic intelligence returned home from six weeks of fun and frolics on an inter-railing trip woke up after a big sleep and was keen to get outside for a run or swim; hop, skip or jump; anything. He telephoned his friend (also on the trip) who has a very high IQ (a medical student who was awarded Trinity Scholar) to see if he would join him. His friend answered in a whispering voice. My son asked him where he was. He said ‘I’m in the library, studying’. It was July. Why does my bodily kinaesthetic son want to exercise and why does his friend want to study after six weeks abstinence – because if makes them feel good about themselves. Ireland, believe it or not, has the highest number of graduates per capita in the world. We are very keen to send our citizens to third-level colleges. It is my belief, however, that our secondlevel education system, with its rote learning, demanding study programme and preoccupation with points in the leaving certificate is at the cost of exploring and capitalising on other intelligences. There is no doubt that this may well lead to upset, sadness and depression; in essence, this may result in high levels of mental health issues and suicides. To be happy we must know where our strengths lie and utilise them at every opportunity; ideally make a living from them.

MCX TRAINING & DEVELOPMENT

Michael’s company, MCX Training & Development provides half day, one day and two day workshops in Emotional Intelligence. MCX Training & Development also provides QQI Level 6 training programmes in • Training Needs Identification & Design • Training Delivery & Evaluation • Supervisory Management Skills ... as well as bespoke training programmes to companies in • Facilitation Skills • Communications to Influence • Team Leadership Check us out at www.mcx.ie

NETWORK • Q1 2019

CHAMBERS MANIFESTO FOR EUROPE Election an opportunity for Ireland to Ensure its place at heart of EU

head of the European Parliament elections taking place this May, Chambers Ireland and a delegation of representatives from around the Irish Chamber Network launched its “Chambers for Europe” manifesto in Brussels. Speaking recently at the European Parliament, Chambers Ireland Chief Executive Ian Talbot called on businesses and their employees to proactively engage with election candidates and highlight their priority concerns ahead of the upcoming election. “Within our Manifesto, we are calling on candidates for the Parliament elections to prioritise the following issues: investment in our cities and regions, an ambitious international trade agenda, a competitive and global approach to tax reform, a fully-connected

digital Europe that supports innovation and a business-friendly framework for a sustainable circular economy. “Chambers across Europe, and across Ireland, are working to ensure all candidates have a clear understanding of the business community’s priorities. The economic relationship we share with the EU, both in terms of the Single Market and our relationship with its institutions, has become even more valuable in light of the ongoing Brexit negotiations. “Although Chambers are economic rather than political actors, our Network wants to do everything it can to ensure

that citizens go to vote in May with a clear understanding of the importance of the EU and of the need to elect engaged, informed and committed MEPs for the next five years.”  To view the Manifesto visit http://www.chambers.ie/policy/chamber-manifesto-eu-elections-2019. html

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Unit 1, Westgate Retail Park, Tramore Road, Waterford. (Opposite Smyth’s Toys)

Tackling stress with

nxiety, stress and depression are the second highest causes of work-related illness in Ireland and across the entire European Union. With companies becoming increasing aware of well-being in the workplace, a new EUcommissioned project, IMPRESS, is underway to develop the necessary tools for SMEs to identify the work-related stressors in their organisations and assist them in developing an educational-based approach that will elevate these factors. The goal is to facilitate the identification of these stressors before they become an issue and put interventions in place that minimise their impact. This April, the IMPRESS project consortium lead by GAIA, Bilbao, Spain and comprising of four international universities and five business partners, including Waterford Chamber, will meet at the Majestic Hotel, Tramore for a two-day workshop which will focus on the field testing phase of the project. The project is in its second year and was commissioned under the EU Erasmus+ Programme. IMPRESS aims to enable business professionals gain a perspective on work resilience issues. This includes how they impact on all aspects of the business including management style, cost of absenteeism, work organisation and organisational structure, work-life balance, demographic changes, the upgrading of unskilled and skilled workers, information overflow and stress caused by lack of fitness with physical and mental health issues. Now halfway through the three-year project, the academic partners Ludwig-MaximiliansUniversität München, University of Barcelona, Riga Technical University and University for Business and Technology, Pristine have completed an international

research survey, while a selfassessment software package has been developed by German partner IBK Management Solutions. In addition, training modules have been developed and mapped to the EU Framework of Qualification and will be available through a digital platform. Waterford Chamber will soon be recruiting five regional organisations to take part in the field testing and evaluation of the developed toolset. European Strategic Projects Executive Donal Nolan says it is an ideal opportunity for South East companies to avail of a scientifically developed approach to resilience in the workforce, created to largescale cooperation of European institutions and businesses. “Stress is a common-place issue in Europe and there are many open discussions within the workplace about it. Here in Ireland we tend to hide it under the carpet or see it as a negative thing. We need to change our mindset and recognise the need to offer employees a way of dealing with their mental and physical well-being. A healthy workforce ultimately leads to an improvement in the bottom line – less burnout equals higher productivity. “We must also be cognisant of the fact that we are in a

competitive labour market and it is difficult to attract and retain talent especially at the graduate level, so employers need to give serious consideration to having the right support mechanisms in place.” One major focus of the project is on how young people have to be prepared in order to sustain their health and their employment until retirement in an economic situation where changing employers and sectors is becoming part of a regular employment history. Waterford Chamber’s European partners on the IMPRESS Programme are GAIA project leader, Riga East University Hospital, Biedriba Eurofortis, IBK Management Solutions, International Industrial Consult, Mutualia, Ludwig-MaximiliansUniversität München, University of Barcelona and Riga Technical University, as well as the University for Business and Technology, Pristine, Kosovo as an Associate Partner from outside EU space.  To find out more about the IMPRESS programme, or to express your interest in the field test process, please contact Donal Nolan at Waterford Chamber on 051 872639 or email donal.nolan@ waterfordchamber.ie

NETWORK • Q1 2019

Jonathan Hayes, Graham Drennan, Vincent Hogan and Cian O’Regan (Jaguar Land Rover) with Kathryn Kiely (Waterford Chamber President) and Teresa Jane O’Mahoney (BMCI Insurance & Investments Ltd).

BUSINESS

EXPO T

he countdown is on for Waterford’s biggest networking event of the year as Waterford Chamber gear up for their annual Business Expo. ‘The Ultimate Business After Hours’, which is sponsored by BMCI Insurance & Investments Ltd., will take place on Thursday, April 11th at Auto Boland Jaguar Land Rover on the Cork Road from 4.30pm to 7.30pm and it is free for the public to attend. Stop by and join in the fun as local businesses put their best foot forward and showcase their fantastic services. There will be giveaways, sweat treats, special offers and the chance to meet world-renowned trainer and jockey Joseph O’Brien. WLR’s Teresanne O’Reilly will be broadcasting live throughout the day and Waterford Chamber

NETWORK • Q1 2019

President Kathryn Kiely says it’s definitely a date for the diary. “Promoting our members and facilitating networking opportunities is to the core of what we do at Waterford Chamber. The Expo is the ideal chance for smart businesses to showcase all they have to offer and feedback from the previous years indicates that a lot of business is done at this event. It’s fun, it’s relaxed and it’s a great way to make new sustainable contacts and generate those all-important sales leads. We would encourage everyone to stop by on the day and make the most of the Expo experience.” Teresa-Jane O’Mahoney, BMCI Insurance & Investments said: “We are delighted to sponsor this event for the sixth year running. It’s always a great day out and offers fantastic networking

APRIL 2019

opportunities.” Speaking on behalf of hosts Auto Boland Jaguar Land Rover, Manager Vincent Hogan said: “As the newest garage on the Cork Road, we are thrilled with the opportunity to showcase the showroom and work with Waterford Chamber on such a popular event.” The Business Expo is open to both Chamber members and non-members to attend and exhibition stands are just €125+VAT for members, which includes the provision of a pod table. For more information, see www. waterfordchamber.ie or call Lynda Lawton on 051 311130.  Book an exhibition stand online at www.waterfordchamber.ie or call Lynda Lawton on 051 311130.

Unlocking the secrets of

TRAMORE

 By LYNDA LAWTON, Waterford Chamber

Tramore is such a special place with so many secrets to uncover. Since the amalgamation of Waterford Chamber with Tramore Chamber of Tourism & Commerce and our subsequent chance to spend much more time in the seaside town, we have discovered there is so much to Tramore and here are just a few hidden gems.

ramore is internationally renowned as one of the best locations in Ireland for surfing. But what some may not know is that you can enjoy your surf lessons ‘as Gaeilge’ with Freedom Surf School – Bilingual Adventure Education Centre. Freedom Surf School’s Irish Cultural Surfing Experience is designed for international visitors to Ireland who would like to experience the spoken Irish

Billy Butler, Freedom Surf School language and enjoy learning to surf at the same time, all the while having a bit of “craic”. What better way to experience the beauty of the Waterford coastline than out at sea, and

Billy Butler and his team are a fountain of knowledge of all things local. Instruction is given through English, while participants will learn how to surf and learn Irish words and phrases during this Fun Surf Session.w Freedom Surf School was founded by Billy Butler, a life-long surfer for over 35 years and past member of the National Irish Surfing Team. Having travelled to such far-off destinations as Indonesia, Australia, France and the Canary Islands, Billy has never stopped chasing the waves. Billy’s past experiences of running his own surf shop and managing the local surf club, pride in his local community and the environment has led to the creation of his own surf school. Based in the family cottage by the beach where Billy was born and grew up, Freedom Surf School offers an authentic outdoor experience in Tramore. Freedom also offer fantastic classes for schools and groups

Jacob Butler, Surf Instructor – Teagascóir Gaeilge ‘as Gaeilge’. With over 25 years’ experience working with schools, they are an accredited Irish Surfing Association Centre supported by Foras na Gaeilge, recipients of an Irish Language Service & Innovation Award from Waterford City & County Council and accredited with All Star Business Award for ‘Bilingual Adventure Education 2018’.  To find out more, contact Billy Butler on 051 386773 or vist www.freedomsurfschool.com

NETWORK • Q1 2019

Exploring the

DONERAILE Convent Hill

Church Road

Cove Road

DID YOU KNOW? Tramore is home to four historic post boxes, three dating back to Queen Victoria’s reign (1837-1901) and one from her son King Edward VII’s reign (1901-1910). Those with Queen Victoria’s cipher are located at Cove Road, Church Road and Convent Hill, while Kind Edward VII’s is located at Railway Square. Interestingly, on 2nd May 1904 King Edward VII visited Waterford, arriving at Waterford North Station. The station Railway Square was decorated in crimson and a salute was fired by the HMS Aeolus, which was stationed in the river along three other ships. The King was entertained by the Mayor James A. Power, ‘The Bully Man’ at a reception in City Hall. The Royal party then visited the Waterford Show and proceeded to the Waterford South Station in Bilberry to take the train to Lismore. Before departing the King knighted the Mayor on the platform.

The cannon on the Doneraile Walk

NETWORK • Q1 2019

The historic Doneraile Walk is a scenic route along the cliff overlooking Tramore Bay with views stretching from Tramore Promenade to the Metal Man and beyond. These views take in the Amusement Park, Tramore beach, the Backstrand, the Sand Dunes and then on to the other side of the bay, with views stretching beyond the Saleens and Brownstown Head. There are many features of interest along the Doneraile, which include a memorial commemorating the 360 lives which were tragically lost when the British ship the “Sea Horse” which sank in January 1816, one of the worst shipwrecks that Tramore Bay has ever witnessed. An ancient cannon gun also sits on route overlooking the Bay from a height. Another point of interest is the old Coastguard Station, now a Cultural Centre with a café and exhibition area. It is a fantastic place to have a coffee break, where you can check out one of the many local art and craft exhibitions or sit and enjoy the views of the Bay within the beautiful garden. With entry from Church Road, the Doneraile was first laid out in the 18th century by Lord Doneraile (a local landlord) as a private promenade, which he later donated to the townspeople. It once had steps (no longer accessible) leading down to Foyles Beach and Cove. Below, it has an open grass area with seating. The cove end of the walk has a series of steps down to “The Haunted Well” and onto Cove Lane, which leads to the Pier and up onto Cliff Road towards the Guillamene and Newtown Cove.

GREENWAY going global  By ORNA HOLOHAN, Tourism Officer, Waterford City & County Council

he number of visitors to the Waterford Greenway in the first two years have been phenomenal. Growing these visitor numbers may seem like a logical goal for Waterford City & County Council, however, the main aim is to change the combination of visitors that make up the over 280,000 annual visitors. In 2017, 64% of visitors to the Waterford Greenway were from Waterford, 18% were from outside Waterford but still within the South East region, 16% were from outside the South East region and just 2% were international visitors. Visitors who travel further will spend more time and money in the area, resulting in a greater economic benefit for the whole of Waterford. Greenway users who stop for lunch, enjoy an ice-cream or pay for accommodation, all contribute to supporting local businesses and employment. Working to change the composition of visitors so that the percentage of internationals and those visiting from outside the South East increases is a much more valuable and realistic goal than increasing the overall visitor numbers. With this in mind Waterford City & County Council are working with local stakeholders and the Ireland’s Ancient East team in Fáilte Ireland to improve the visitor experience on the Waterford Greenway and its promotion.

At a workshop last month for Waterford Greenway stakeholders, organised by Waterford City & County Council and Fáilte Ireland, Silvia Marty from the Girona Greenway Consortium in Spain was in attendance to present and discuss the story of their Greenway which was established in 2003. Silvia explained that their visitor composition was similar to ours in the beginning, with the main users being locals or people from the Catalonian region in Spain. Now, in their most recent 2018 survey, 42% of their 278,000 visitors were from outside the Catalonian region; this 42% was made up of 38% from France, 22% from Spain, 8% from Germany/ Belgium, 6% from Italy and 26% from other international locations. With Girona Greenway almost 15 years ahead of the Waterford Greenway in its development it is a great location to learn from but it is also an important reminder that the Waterford Greenway is only at the start of its journey. Collaboration between local businesses, service providers and agencies is what Silvia highlighted as being the most important thing for the success of

the Girona Greenway. With almost 100 enthusiastic local stakeholders at the workshop on 14th February in Waterford City there was a definite sense that collaboration is what the people, businesses and ambassadors of the Waterford Greenway in attendance wanted too. The success of the Waterford Greenway to date has been achieved through the hard work, collaboration and co-operation of many and it is these very things that will ensure the success of the Waterford Greenway into the future. With the Girona Greenway example in mind we should now strive to increase national, but particularly international visitors so that the economy of Waterford and the wider South East region can benefit.

NETWORK • Q1 2019

283,500

68%

Total unique estimated visitor trips (Jan-Dec 2018)

Of people said that the Greenway was the main motivator for their trip to Waterford

“

41%

Spend money while using the greenway (Avg. €28.50 on food and drink; Avg. €109.50 who stayed overnight)

15,697

Spooky Tunnel Total Visitors 2018

NETWORK • Q1 2019

VISION

Our aspiration is for the Waterford Greenway to be the best known, the most travelled, the best remembered Greenway in Ireland. We want the Waterford Greenway to offer its visitors a safe, sustainable, quality, world-class experience. Collectively as businesses, communities and agencies we share, champion, protect and constantly strive to improve the Greenway, ensuring it is an iconic Waterford experience and leading destination in Ireland’s Ancient East.

”

gallery

Business After Hours at The Stage Door Bar: Mary Boland, Theatre Royal; Peter Everett, Everetts Restaurant; Kathryn Kiely, Waterford Chamber President; Ben Barnes, Theatre Royal; Keith Noonan, Everetts Restaurant. Aileen Drohan, Photozone

Paul Nolan, Dawn Meats and Francesca McDonagh, Bank of Ireland, The Quay. John Power

Business After Hours at The Stage Door Bar: Eadaoin Carrick, Cantec; Sheila Quinn, Theatre Royal; Rachel Power, O'Dwyer Power. Aileen Drohan, Photozone

Bridget and Fionnuala Behal, Waterford English Language Centre welcomed Mr. Charley Kim from Jeonbuk Province of the Republic of Korea and Mr. Jay Kim owner of Pyung Hwa agency to cooperate on projects of cultural exchange, pictured here on a visit to Waterford Chamber, with CEO Gerald Hurley.

NETWORK â&#x20AC;˘ Q1 2019

Regional Leaders Programme speaker lunch: Kelly Cummins, Waterford Chamber Skillnet; Conor McCarthy, Dublin Aerospace (guest speaker); Mark Hennessy, Bausch + Lomb; Lynda Lawton, Waterford Chamber. John Power

Jeremy Coyle, Anchor Spirits Ireland presenting a bottle of Muldoon Irish Whiskey to Australian Ambassador to Ireland, His Excellency Richard Andrews.

Home Instead Senior Care Corporate Evening: Danette Connolly, Home Instead Senior Care; Catherine Moore, Waterford News & Star; Marian Keane, AIB Bank. Noel Browne

NETWORK โ ข Q1 2019

Home Instead Senior Care Corporate Evening: Shane Jennings, Home Instead Senior Care; Marie Dennehy and Redmond O'Donoghue. Noel Browne

Matt Carthy MEP; Seรกn Kelly MEP; Gerald Hurley, Waterford Chamber; Deirdre Clune MEP.

MEMBERSHIP DIRECTORY Accountants

Arts & Leisure

Aidan McAvinue & Co ……....…..051 311188 APBS .........................................051 873511 Clinton Higgins ……….................051 364000 Comerford Foley .........................051 396703 Connors & Co. .............................051 872824 David M. Breen & Co …….……..051 875222 Deloitte .......................................051 875544 Drohan & Knox ..........................051 301770 EY ..................……………...........051 872094 Fitzgerald Power ………….....…..051 870152 Hall Lifford Hall ...........................051 879177 James F. Wallace & Company ..051 877155 Jephson & Co ……….........……..051 854438 MK Brazil ........………….......…..051 872039 O'Connell Meskill & Company ..051 873985 O’Dwyer Power ..........................051 364034 O’Sullivan Scanlon Brazil ….…..051 372780 PwC ................................……....051 874858

The Art Hand ...............................051 292919 Beach World ..............................087 9852198 Bobby's Fishing Tackle ..............086 2709390 Cathy Desmond Stringschool ....086 1041626 Christ Church Cathedral ..............051 858958 Copper Coast Minifarm ...............051 396870 Dead Ball Displays ....................085 1864243 Dunmore East Golf Club ..............051 383151 Faithlegg .....................................051 380587 Freedom Surf School ..................051 386773 Garter Lane Arts Centre ………...051 855038 Imagine Arts Festival .................086 3941242 Kilcohan Park .........................….051 874531 Lafcadio Hearn Japanese Gardens ....................087 0960013 Lake Tour Stables .......................051 381958 Laser Blast ..................................051 390551 Mount Congreve Estate ..............051 384115 Newtown Driving Range ..............051 381322 Peter Flanagan Hurleys & Sports 051 393140 Pirate's Adventure .......................051 393651 The Pottery Place ........................051 390551 Prom Arcade ...............................051 386089 Pure Adventure .........................087 2265550 Run-A-Muck ................................051 390551 St. Anne’s Waterford Tennis Club 051 874350 Splashworld ................................051 390176 Strand Leisure .............................051 390050 Symphony Club of Waterford ......051 874568

Architects C.J. Falconer & Associates .........051 878888 DHB Architects ............................051 858121 Douglas McGee Architects .........051 364535 Fewer Harrington & Partners ......051 876991 Planning123.ie ............................051 364535

Theatre Royal ...……..........……..051 874402 Tramore Amusement Park ...........051 393986 Tramore Golf Club .......................051 386170 Tramore Mini Golf ......................086 8307526 Tramore Pitch & Putt ...................051 841031 Tramore Pro Shop .......................051 381706 Tramore Surf School ....................051 391011 Waterford & Suir Valley Railway ...051 384058 Waterford & Tramore Racecourse 051 381425 Waterford Golf Club ....................051 876748 Waterford Healing Arts Trust …...051 842664 Waterford Music ........................................n/a

Audio/Visual EveryEvent ................................051 323070 Frontline Audio Visual ...............051 879934 Hi-Lite Television Productions ...086 3324567 Sporthouse Productions ............086 7959428

Banking & Financial Adelphi Financial Brokers ….......051 318000 AIB Bank (Ardkeen) ……………..051 875939 AIB Bank (Business Banking) ....086 8191872 AIB Bank (Lisduggan) ……....…..051 876608 AIB Bank (The Quay) …………...051 873494 AIB Bank (Tramore) ……………..051 381216 Appian Asset Management ..........01 6623001

Bank of Ireland ……….................051 872074 Bank of Ireland (Ardkeen) ...........051 870671 Bank of Ireland (Lisduggan) .......051 355514 Bank of Ireland (Tramore) ……....051 386611 BMCI Insurance & Investments ..087 0635685 Cantwell Financial Advisors .......051 338819 Capitalflow ...................................01 5632400 Close Brothers Commercial Finance ..01 9069680 Convertibill ..........................................087 9677794 Fitzgerald Life & Pensions ……...051 856765 Fogarty Financial ........................051 843684 Investec Bank ...........................021 2373800 KBC Bank Ireland .......................051 515980 Parolla ......................................089 2219325 Permanent TSB (Ardkeen) ……..051 304000 Permanent TSB (Hypercentre) ...051 875830 Ronan McCarthy Life & Pensions 051 391777 St Dominic Credit Union ............051 873867 Tramore Credit Union ………......051 386324 Ulster Bank Business Centre …..051 861978 Waterford Credit Union ................051 861600

Business Development Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 New Frontiers ……..........….…....051 302953 Waterford City Enterprise Centre 051 364399

NETWORK • Q1 2019

Waterford Micro Bus. Network .....051 841740

Cleaning Services CCS Facilities ........................….051 344173 MHL Facilities ........…................051 832715 Suir Clean ..................................051 595942

Community Ballybeg Greens ..........................051 350100 Copper Coast Geopark ...............051 292828 GIY Ireland ..................................051 584411 Renew Enterprises ....................089 2436006 Solas Cancer Support Centre ......051 304604 UCasadh Solutions ....................087 7023581 Waterford & South East Samaritans ..........................051 872114 Waterford Area Partnership .........051 841740 Waterford In Your Pocket ...........087 7436220 Waterford PPN ..............................058 21198

Construction Bolster Construction ……............051 381322 Encon .......................................085 1011422 Fergal Tynan Construction .........051 898238 Hi-Tec Construction ....................051 393175 Kearney Engineering ..................051 307038 MacMinn O’Reilly Mahon ............051 876681

Consultancy Almega Business Consulting ....087 6182472 Aphex ..........................................051 576025 Brendan M Cummins ................087 1480800 Brian Hennebry & Associates .....051 856804 CaffCo Business Planning .......086 2886280 Cquent.ie ..................................087 2804513 Crackerjack Consulting .............085 2505605 Darlington Consulting ...............086 2437677 EAP Institute ..............................051 855733 EuroBEN ....................................087 1389233 FP Consulting Ltd ......................086 2590532 Irish Incorporations ...…………..051 879120 MCX Training & Development ..086 8225301 MRA Consulting Ltd .....................051 364262 Natalie Cooke Consulting ..........086 8383577 Nolan Construction Consultants 051 841719 O’Connell Ivory Communications 01 4433533 Project Life Cycle Partners Ltd ....051 347185 Senantra ...................................087 7609908 South East BIC ............…..........051 356300 Transition and Project Management Solutions ..............087 6880618 Triangle Marketing .....................086 3448551

Education Adult Education Service ..............051 873195 Junior Achievement Ireland .......086 3893439 Language Xchange Ireland .......087 2251543 St. Paul’s Community College .....051 355816 Waterford Adult Education Centre 051 852803 Waterford English Language Centres ..........................................051 877288 Waterford Adult Learning Scheme 051 854444 Waterford and Wexford ETB .......051 301537 Waterford College of Further Education ...................051 874053 Waterford Institute of Technology ..............................051 302000 Waterford Youth Committee ........051 874911 Waterford Youthreach ……..........051 877241 Youthreach Subla Centre ............051 373833

NETWORK • Q1 2019

Engineering Greenpark Engineering ……..…..051 872120 Johnstown Engineering .............087 2787471 Kearney Engineering ..................051 307038 Metalman Engineering ...............051 333909 M.W. Murphy & Son ...................051 873886 Total Precision Engineering ........051 395200 Winthrop Engineering ......…..…..051 594000

Engineering Consultants Aphex ..........................................051 576025 Douglas Carroll Consulting Engineers …………...051 306670 Frank Fox & Associates ………...051 872799 Garland ...................................…051 876511 Leyden Consulting Engineers .....051 364344

Environment, Energy & Waste Byrne & McGuire Oil ..................021 4633888 Enerpower ..................................051 364054 ESB Networks ................…...…1850 372757 FLI Group ................……………..051 353190 Gas Networks Ireland ................021 4534000 Green Man Energy ……….……..051 371705 Kollect .........................................051 364495 Visor Insulated Panels ...............085 1011422

Food & Drink Anchor Spirits Ireland ..................051 858579 Blackwater Distillery ......................058 52621 Chia Bia .....................................051 393685 Coffee House Lane .....................051 875953 DessertFirst .................................051 375721 Dungarvan Brewing Company ......058 24000 Fintan Stanley Ltd .......................051 344000 Glorious Sushi ...........................087 6815897 The Iverk Show ...........................051 644621 Jen’s Kitchen .............................087 9295673 Legacy Irish Craft Cider .............087 6494724 Mary Grimes Food Hall ………....051 857878 Metalman Brewing ......................051 348448 Molloys Butchers Ardkeen ...........051 301843 Pip and Pear ...............................051 872685 Seagull Bakery ..........................087 6628069 Supporting Nature Naturally Co ...051 383742 Trá Coffee Roasters ..................083 3146897 Walsh’s Bakehouse ….................051 378080

Funeral Directors Falconer & Sons Undertakers ....051 355872 R. Thompson Funeral Directors ..051 874159

Graphic Design

Major Opticians ...…..............…..051 874392 Nolke Opticians ………......……..051 855638 Re>nu Treatment Rooms .........051 862300 Smovey Health .........................085 8525766 Urban Hype .................................051 876013 Wigworld ...................................087 6889332

Healthcare Advance Physio Waterford ..........051 844471 Ani-Pets Veterinary Clinic ............051 393630 Dermot Crowley & Associates ......051 853111 Genesis Laser & Aesthetic Clinic 051 854445 Havenwood Retirement Village ...051 303800 Home Instead Senior Care ..........051 333966 The Keogh Practice ……………..051 855411 Dr Joseph O’Beirne …...........…..051 842634 University Hospital Waterford ......051 848000 Waterford Hospice ......................051 844847 UPMC Whitfield ...........................051 319815

Oliver Murphy Insurance Brokers 051 841766 O’Leary Insurances ....................051 309130 OakTree Financial Services .....1890 876077 Vhi .................………......……..086 8581441

IT Services Agora Publishing Services Ireland 051 360871 Evros ..........................................051 339900 HCS Business Solutions ............051 595200 Radius Technologies ……...........051 592500

Manufacturing

Colourtrend Paint and Wallpaper 051 351299 Dlight ..........................................051 393464 Evoke German Kitchens .............051 580780 Glen Parquet Flooring ….............051 852211 Murphy Larkin Timber Products ..051 391821

APS Materials Inc. …………..…..051 357834 ARTeSYN BioSolutions Ireland ..051 508431 Ball Beverage Packaging Ireland 051 372137 Bausch & Lomb Ireland …...........051 355001 Cartamundi Ireland .....…………051 331100 Carten Controls ......……………..051 355436 CMC Hygea ...............................051 345044 Dawn Meats Group .....……..…..051 309200 EcoBurner .....................………..051 353806 EirGen Pharma ....………….…..051 591944 E. Flahavan & Sons ....………...051 294107 ELC Laser Group .......................051 358144 Ellickson Doors .........................051 370962 Glanbia Plc …………...........…..056 7772288 Glazik ......................................087 9873653 Honeywell Aerospace Ireland .....051 303620 Honeywell Transportation Ireland 051 376411 House of Waterford Crystal .........051 317000 Kearney Engineering ..................051 307038 MEDITE SMARTPLY ......………051 851233 Monkey Cups .............................087 2599251 Nypro Healthcare .......................051 359600 PPI Adhesive Products ....……..051 373555 Orafol Europe .............................051 359400 Sanofi Waterford ..…..……....…..051 594100 South Eastern Chemicals .....….051 885405 SPG Packaging Ireland Ltd ..…...051 851551 Swedencare Ireland .......…..…..051 304010 Teva Pharmaceuticals Ireland ....051 331331 West Pharma ...............................051 312440

Housing Association

Marketing & PR

Focus Ireland ……..........………..051 879807 Respond! ……………................0818 357901

Agora Integrated Marketing ........051 347051 B2B Communications …………..051 858888 Bance Nolan ......….....…………..051 845403 Crackerjack Consulting .............085 2505605 Efitz Marketing ............................051 391350 Focus Visual Communication ......051 832742 Liberty Communicates ...............087 3561722 Márla Communications ...............051 853650 Meraki Marketing ......................087 7986204 Monica Leech Communications 051 850850 O’Connell Ivory Communications 01 4433533 Passion For Creative ................051 580969 Preferred Marketing & PR ...….051 820850 Sellir.ie ......................................083 8819377 Success Online ………..….........051 330579 Triangle Marketing .....................086 3448551

Hotels Arlington Lodge Suites ................051 585207 Dooley’s Hotel ………….........…..051 873531 Faithlegg .....................…………..051 382000 The Fitzwilton Hotel ……………..051 846900 The Granville Hotel …….………..051 305555 Greenway Manor Hotel ..............051 372764 Majestic Hotel ………….........…..051 381761 Tower Hotel & Leisure Centre ....051 862300 Travelodge ..................................051 358885 Viking Hotel Waterford……..........051 336933 Waterford Castle Hotel ...............051 878203 Waterford Marina Hotel ..............051 856600

Household & Interior Design

HR & Recruitment AA Euro Recruitment Group ......051 355704 Aphex ..........................................051 576025 Cpl Resources ............................051 511181 Hartley People .............................051 878813 Insight Recruitment & Training ....051 325876 itContracting .............................1890 911 211 Matrix Recruitment .......................051 353825 Morgan McKinley …………........051 309650 Rigney Dolphin ...........................051 590000

B2B Communications ………......051 858888 Cantec Business Technology ......051 337012 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Swift Print ...................................051 334926 Tagline Print & Design ...............083 4862494 TOTEM ........................................058 24832

Darlington Consulting ...............086 2437677 Insight HR ................................056 7701060 Rigney Dolphin ...........................051 590000 Peninsula Business Services ...1890 252 923 SimplifyHR ..................................051 364518

Health & Beauty

Insurance

Déise Beauty ..............................051 355962 Elite Living Health & Nutrition ... 083 8819377 Eye & Face Clinic .....................051 582220 Eyecatchers Opticians ……….....051 873553 Eyeworks Opticians ……………..051 874428 Haircare Hair Studio ...................051 381457

Anita Cambie Financial ................051 821774 Arachas .......................................051 877700 BMCI Insurance & Investments ..087 0635685 Hooper Dolan Insurances ...........051 860600 McDonald Dwyer Reddy & Byrne Insurances .........051 872080

HR Services

Media Beat 102-103 ……..........………..051 849102 International Living .....................051 360806 Munster Express ….....…………..051 500100 Nemeton ..…..............................058 46499 O’Connell Ivory Communications 01 4433533 Sellir.ie ......................................083 8819377 Waterford News & Star ………....051 878787 Waterford Today …………….......051 854135 WLR FM ……………...................051 877592

Office Supplies Fieldmaster ......….......................051 876995

Jones Business Systems ............051 374896

Other Dr Con Power ………….........…..01 4946833 Jim Hewison ................................051 381495

Photographers David Murphy Studio .................086 1662490 Garrett FitzGerald Photography 087 6658314 Gerry O’Carroll Photography .....051 304050 Golden Moments Photography .....051 380741 John Power Photography .........086 8797525 Leo Murphy Photography ……....051 872539 Noel Browne Photographer ......086 0366904 Paddy Tubbritt Photography ....086 3379401 Photozone ……………..............087 2621422

Printers Cantec Business Technology .....051 337012 Fieldmaster ......….......................051 876995 Graphic Image ............................051 858787 Swift Print ......................….........051 334926 Tagline Print & Design ...............083 4862494 Tramore Print ..............................051 390340 Universal Graphics ......................051 378685

Property Book A Room.ie ………......……..051 858182 Causeway Group ........................051 352084 DNG Thomas Reid Auctioneers ...051 852233 Ennis Gough Property ...............051 851166 Griffin Auctioneers ......................051 330569 Lawrence & McDonald ................051 391010 Liberty Blue Estate Agents ..........051 845751 O’Shea O’Toole & Partners ….....051 876757 Property Partners Barry Herterich 051 330465 Purcell Properties .......................051 876514 RE/MAX Team Fogarty ...............051 843684 Sherry FitzGerald John Rohan .....051 843880

Pubs & Clubs Croke's Pub ..............................086 2216704 Holy Cross Inn ……………..........051 353087 Jack Meades ………..........……..051 850950 Martha's ......................................051 391449 The Old Forge ............................051 386818 O'Neill's Bar ................................051 381808 Raglan Road ..............................051 381324 The Reg .....................................051 583000 Revolution ...................................051 844444 The Ritz ......................................051 381291 Robinsons ...................................051 381326 Tully's Bar ...................................................n/a The Vic ......................................051 390338

Research & Development RIKON ........................................051 834032 SEAM Research Centre .............051 845648 TSSG … ………......................…..051 302920

Restaurants & Cafés Apache Pizza Tramore ..............051 330000 Banyan .......................................051 330707 Bellissimo ...................................051 879178 Bodega! .............................……..051 844177 Burzza ........................................051 844969 Brooklyn Restaurant ...................051 393383 Carter’s Chocolate Café ..............051 841802 Coach House Coffee ..................051 295654

The Copper Hen ........................051 330179 Dooly's (Strand Road) ...............051 381529 Dooly's (Main Street) .................051 381012 The Esquire ..............................051 381324 Everett’s Restaurant ..................051 325174 Ginos ..........................................051 879536 Jack Meades ………..........……..051 850950 L’Atmosphere ..............................051 858426 Lighthouse Restaurant ................051 383151 Massimo .....................................051 338496 McCarthy's Chipper ..................089 2536016 Moe's Café .................................051 338767 Mol's ...........................................051 381808 No. 9 ..........................................051 857706 The Pantry .................................051 871142 The Parlour Vintage Tea Rooms 051 325851 Pier Café ...................................051 381599 Piper’s Café ...............................051 381021 Sandcastle Café .........................051 381387 The Reg .....................................051 583000 The Vee Bistro ...........................051 386144 Welcome Chinese .....................051 390056

Arc Mediation .............................051 348336 Boxworks .................................085 2521508 Clem Jacob Hire ……….....……..051 373333 Codico Distributors ......................051 379933 Dlight ..........................................051 393464 Emerald Contact Centre ............051 360876 Euro Car Parks (Ireland) ..............01 8908320 EveryEvent ................................086 1931371 HSS Hire ......................................051 349391 Kustom Workwear .....................051 358700 National Business Machines ......051 877285 Nigel M. Daly & Son ..............086 2589432 OASIS ……....................………..051 590968 R & J Electrical Services ...........087 6126765 Rigney Dolphin ...........................051 590000 Tramore Post Office ...................051 390196 Tramore Service Station ...........051 386353 WorkLAB ...................................087 9466562 WriteWords Editorial .................087 6959799

Retail

Caulfield’s SuperValu …………...051 840400 City Square Shopping Centre .....051 853528 George’s Court Shopping Centre ..051 875534

Alfie Hale Sports ….........………..051 872837 Ardkeen Quality Food Store .......051 874620 Audi Waterford ............................051 337600 Auto Boland .................................051 335000 The Book Centre ..........................051 873823 Boots ...........................................051 395000 Brennan’s Pharmacy …......……..051 390234 Delaney’s Pharmacy …………....051 874722 Evolution .....................................051 854526 Fitzgerald Menswear ......…….....051 855055 Fitz U ..........................................051 876543 Full of Beans …………….............051 843653 Full of Beans 2 ..........................051 844644 George Corbett Motors ...............051 857717 Hallmark Jewellers ......................051 853144 Haven Pharmacy Kennys ...........051 330543 Haven Pharmacy Kennys ...........051 338305 Heroes ........................................051 304260 House of Waterford Crystal .........051 317000 Kelly & Dollard .............................051 870077 Kneisel Jewellers ………....……..051 875033 Morris Builders Providers & DIY ..051 874986 Mulligan’s Pharmacy • Ballybricken ..............................051 840500 • Barronstrand Street ..................051 875211 • City Square ...............................051 853247 • Dunmore Road .........................051 843700 • Ferrybank .................................051 832646 • Lisduggan ................................ 051 374420 • Superquinn ...............................051 820200 • Tesco Ardkeen .........................051 364888 • Tesco Ballybeg .........................051 364555 • Tramore ................................... 051 338550 Power’s Pharmacy ……..………..051 875034 Quish's SuperValu .......................051 386036 Redlane Boutique ........................051 395395 Satina Boutique ...........................051 386600 Sheridan Motor Group .................051 334700 The Shoe Centre …….....…........051 874036 Sienna Home Furnishings ...........051 595005 3Store .........................................051 841079 Tom Murphy Car Sales ................051 301222 Waterford Motor Village ..............051 304300 Worldwide Wines ........................051 878798

Security BlueWall Technologies ......…......051 372828 CTS ............................................051 387931 Horizon Safety Systems ............059 9182517 Manguard Plus .........................0818 313300 S. Security ..................................051 872435

Services Agora Publishing Ireland ...........051 360815

Shopping Centres

Solicitors Bowe O’Brien Solicitors ..............051 873211 Dobbyn & McCoy .........................051 390044 Kinsella Solicitors ........................051 878090 Mairéad Deevy BL ..................083 4509350 M.W. Keller & Son Solicitors ......051 877029 Mullins & Treacy Solicitors .........051 391488 Newell, Gillen & Cunningham .....051 874352 Nolan Farrell & Goff ……………..051 859999 Peter O’Connor & Son Solicitors 051 874909 Sean Ormonde & Co. Solicitors ..1890 889090

Technology & Software Aphex ..........................................051 576025 Bluefin Payment Systems ...........051 349811 Cantec Business Technology .....051 337012 CGM ...........................................051 306346 Chemishield ................................051 576025 Cquent.ie ..................................087 2804513 Dataworks .....………….........…..051 878555 Errigal .........................................051 301743 Handheld.ie ................................051 391338 Omnipath ...................................051 595010 Parolla ......................................089 2219325 Pimbrook Software ........………..051 395900 Project Life Cycle Partners Ltd ....051 347185 Red Hat ......................................051 810111 SE2 .............................................051 359300 Sedicii Innovations ......................051 302191 Sun Life Financial …………….....051 333300 Threefold Systems ......................051 576013 TransferMate Global Payments ..01 6353700 Waterford Technologies ...............051 334967

Telecommunications Three ..........................................01 5426300 3Store .........................................051 841079 Vodafone ..................................................n/a

Tourism & Hospitality Atlantic View Caravan Park ........051 381610 Cloneen ......................................051 381264 Dílis Go Bráth ..........................086 3787722 Failte Ireland - South East ….…..051 312700 Fern Hill ......................................051 390829 Fitzmaurice's Caravan Park ........051 381466 Glenart House B&B ....................051 381236 Harvey Travel .............................051 872048 Highgrove House .......................051 381831

Newtown Cove Caravan Park ...051 381979 Norlands B&B ............................051 391132 Seacourt B&B...........................086 3284829 Shanida .......................................051 381916 Strand Travel Worldchoice .........051 872881 Tramore Holiday Homes ..........086 3789424 Travel Creations .........................051 375737 Waterford Viking Triangle ...........0761 102659 Westcliff House .........................087 6655723

Trade & Development Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange Waterford ................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 Waterford City Enterprise Centre 051 364399

Training Blue Ocean Leadership .............087 9175425 CCS Facilities ........................….051 344173 Coaching4U ..............................087 2212132 Darlington Consulting ...............086 2437677 Direct Training Ireland ….............051 291710 EuroBEN ....................................087 1389233 Fitzwilliam Training & Consulting 053 9146618 Insight Recruitment & Training ....051 325876 Inspiring Excellence ..................085 7808573 Leyden Consulting Engineers ....051 364344 Manufacturing Excellence ……...051 870270 MCX Training & Development ..086 8225301 NAS Training Centre ...................051 333966 New Links Training Solutions ....051 385720 NLC Training ………….........…..056 7771280 O’Connell Ivory Communications ..............n/a Roadskill Training Centre ..........051 333909 Southsafe Training ....................087 6864726 Welding Academy ......................087 2370794

Transport & Logistics Bus Éireann ...............................051 879000 Falconer & Sons Limousine Hire 051 355872 Irish Rail ..................................1850 366222 Joe O'Shea Cabs .....................086 3053009 MAC Trans Freight Ltd …............051 358529 Marine Point Partnership ............051 831200 Passage East Ferry ..................051 382480 Port of Waterford Company ........051 874907 Rapid Cabs .................................051 858585 South East Car Hire ……………..051 351355 Southeast Port Services …….....051 851811 Storage City ................................051 333909 Store-All Logistics .................…..051 831200 Suirway Bus & Coach Services ..051 382209 Thomas Carey T&T Coaches ....087 2900718 Trans-Stock Warehousing & Cold Storage ...........................051 832411 Waterford Airport ………….....…..051 875589

Website Services Aeronstudio ...............................087 2560543 B2B Communications .................051 858888 Cquent.ie ..................................087 2804513 Hosting Ireland ...........................01 9020020 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Success Online ………..….........051 330579 TOTEM ........................................058 24832

Wholesale Curran Foods & Express Cuisine 051 370500 Musgrave MarketPlace ....….......051 392800

NETWORK • Q1 2019

Workforce Ireland 2019 Attracting & Retaining Your Talent 22nd May 2019 Mount Juliet Estate, Co. Kilkenny 9.00am—1.00pm

SPEAKERS Paul Healy Chief Executive, Skillnet Ireland Michael Cox Managing Director, MCX Training & Development Trish Breen Project Manager, IBEC Brian Cleary Chief Marketing Officer, Acorn Regulatory

Elaine Hayes Leader Development and Talent Management Consultant, Zurich Joe O'Connor Founder of CoachPACT.com and Nisus Fitness Dr. Karen O’Connor GM Service Delivery, Datapac

David Cooney Associate Director, Morgan McKinley

Tickets €50. To book a place, please contact your local Skillnet Network:

E: skillnet@waterfordchamber.ie T: (051) 311139 www.waterfordskillnet.ie

E: manager@countytipperaryskillnet.com T: (052) 6191105 www.countytipperaryskillnet.com

Waterford Chamber Skillnet is co-funded Carlow Kilkenny Skillnet, County Tipperary Skillnet, Waterford Chamber by Skillnet Ireland and member companies. Skillnet and Wexford Chamber Skillnets are co-funded by Skillnet Skillnet Ireland is funded from the National Ireland and member companies. Skillnet Ireland is funded from the Training Fund through the Department of National Training Fund through the Department of Education and Skills. Education and Skills.

E: info@cktraining.ie T: (059) 9132152 www.cktraining.ie

E: claireorourke@wexfordchamber.ie T: (053) 9122226 skillnet.wexfordchamber.ie