ISSUE 08 • JULY 2017
Lifestyle Magazine for Ipswich Residents, Businesses and Visitors
Proud supporter of
Cover Photo by VIVIEN LÁZÁR using a Canon 70D
WATERFRONT Life
1 • JULY 2017 • WAT ER F RO N T L I FE
“
Editor’s
This is a strand that has run through previous EW’s and it is vital to our continued, rapid growth. We have developed 3 main entities and all need different care & attention. Waterfront Life is the umbrella ‘brand’ that continues to deliver improved communication in the Area and has been supported fantastically by our commercial partners and of course you, our readers. The Saints is continuing to develop and we will be trialling different approaches to content, as we grow the relationship between this key trading area and the Waterfront. Student Life is taking us on a different route and it will not be long before this sub-brand grows in to a standalone publication, both in print & digitally. Ably assisted by Rachel, the Students’ Union as a whole, local students, strategic partners and other local educational partners, we are developing this aspect of our publications for the Town’s student population. All 3 entities require constant steering and it is a genuine pleasure to have the support of so many people, from so many varied backgrounds guiding us along the way. If you haven’t spoken to us yet and you have a desire to support our growth, then pick up the ‘phone or open your laptop. There are many ways that you too can show your positivity for our Town through our plans. My very best wishes, Richard Stewart Editor
Contents...
WORD
CONTACT US 01473 35 35 12 info@waterfrontlife.co www.waterfrontlife.co
“
“Staying true to the original vision whilst continually developing is a tough but enjoyable remit”
@waterfrontlifeips @waterfront_life
WATERFRONT DEVELOPMENTS The Wine Rack .........................................................3 THE VIEW FROM THE SALTHOUSE Experience Counts ...........................................8 STUDENT LIFE Featured Magazine ................................................................................13-26 THE SAINTS Featured Magazine .....................................................................................27-34 WATERFRONT LEGAL The Gig Economy ..........................................................................35 MYSTERY SHOP REPORT Fore Street Post Office .............................................36-37 RESTAURANT OF THE YEAR Round 2.............................................................................42 WATERFRONT COUNSEL A month in the life of ......................................................... 43 2 • JULY 2017 • WAT ER F RO N T L I FE
In publishing this article, we acknowledge that the topic bears some relation to last month’s tragedy at Grenfell Tower and we have donated to the Grenfell Charity.
The
WINERACK WRITTEN BY SAMANTHA KIRK
In the latest of our articles on the development of the Winerack, we dispel the most often heard urban myth.
Further and more recent surveys have been carried out including precision measuring of the whole building. Expert surveyors have quashed the rumours by certifying ’The Winerack’ as a sound building when it was built, as it stands currently and into the future. Being a private investor, John is very well versed with such projects and if there was any doubt about the physical condition of the building after being exposed to the elements for many years, he would not be taking the risk to develop it.
Since work finished in December 2009, The Winerack has been subjected to many urban myths. Contrary to local hearsay, the concrete structure is totally sound.
Not to mention the recent announcement of the innovative and vital funding from The Homes and Communities Agency and New Anglia Local Enterprise Partnership, Standing there unfinished but full of promise, who would also have been satisfied about the condition of the concrete mass before the emblem of the work-in-progress towards investing millions of pounds. the Waterfront’s regeneration has been a topic of much debate over recent years and a So, if all examinations, assessments and expert question on the tip of the speculators’ tongue opinions tell us that there is absolutely nothing has been one of the integrity of the building. wrong with the concrete then that should be the final say so and enough to quash the word Happily, the skeletal and uncompleted frame is structurally fit for purpose and has a clean on the street once and for all! bill of health. How do we know this? Well, as part of the due diligence, prior to purchasing the shell in the summer of 2014, property developer John Howard arranged for all necessary inspections and checks to be carried out on the concrete and subsequently proceeded with the acquisition based on structural engineers’ approval.
ARTIST’S IMPRESSION OF THE WINE RACK 3 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Residential
Nicholas Estates RAVENSWOOD BRANCH We are proud to announce the opening of our new Estate Agents office within the Ipswich Building Society at Ravenswood. The office will support recent growth in our Ipswich property sales and lettings departments. Serving residential property owners in the East of Ipswich; and customers moving in and out of the many popular villages linking Ipswich to Felixstowe and Woodbridge. Speaking about the new office Jamie Redbond, Managing Director of Nicholas Estates said “Gaining a stronger foothold in the East Ipswich property market has been a long term ambition for Nicholas Estates. Strong employment locally in Ransomes Europark and at the Ipswich Hospital; combined with the big leisure/retail draws of David Lloyd, Waitrose and John Lewis, make for a buoyant property market. We enjoy a very good working relationship with Ipswich Building Society and when this opportunity arose we jumped at it. Nicholas Estates’ ambition to provide a professional service in as friendly a manner as possible is a good fit. It is a great privilege and we look forward to a successful era in East Ipswich.”
For similar properties - Call Mikey on 01473 727234 for a free valuation or to arrange viewing. For more information on Ipswich, Felixstowe and surrounding villages property market, please call us on 01473 215743 or visit www. nicholasestates.co.uk
4 • JULYIpswich 2017 ••WAT ER F727234 RO N T L• I FEwww.nicholasestates.co.uk 46 Hening Avenue, Ravenswood, 01473
Waterfront OUR PORT
CO-WRITTEN BY BOB JONES & RICHARD STEWART
Associated British Ports (ABP) is the UK’s leading ports operator with 21 ports and boasts the UK’s leading export port for agricultural products at Ipswich. In the latest of our regular spots, ABP’s former personnel manager – Bob Jones - teaches the second part of a thorough history lesson. A STAPLE & A KING’S PORT The Prosperity under Edward III continued throughout the 15th century and in 1404, Ipswich was made a Staple Port, whereby wool could be exported legally. By 1464, Ipswich was the Country’s 4th most prosperous port and in 1500, was made one of 11 King’s Ports, providing trading privileges. With the wool trade declining in 1600, forests of Suffolk Oak were to be the salvation of the Port. Several new shipyards were built in the early 1600’s and in 1614, Ipswich was quoted as “having more shipwrights than any other port”. This was not to last though and the mid-late 17th century wars with the Dutch and Spanish caused foreign trade to diminish again and in the very late 1700’s it was quoted that “there was little water at the Ipswich quays”.
IMAGE FROM IPSWICH MARITIME TRUST
THE BUILDING OF THE DOCK By 1800, the silt around the Town’s wharves was threatening to choke the Port out of existence. In 1805, the activities of a local merchants’ steering committee resulted in an Act of Parliament, which vested the conversancy of the river in the ‘Rivers Commissioners’ – 72 members who became responsible for ‘deepening, widening, cleansing & otherwise improving’ the river. By 1821, the Town’s population had increased to over 17,000 and in 1836 the construction of an enclosed dock was proposed by commissioner H R Palmer, with a construction estimate of £58,000. The required Act of Parliament received Queen Victoria’s assent on 1 July 1837 and almost 2 years later, the Dock’s foundation stone was laid. Whes the lock gates closed for the first time on 22 January 1842, the cost had escalated to £85,000 and Ipswich had the largest port in the country at 33 acres. WATCH OUT FOR THE THIRD & FINAL PART • OFWAT OURER HISTORY NEXT MONTH 5 • JULY 2017 F RO N T LESSON L I FE
OPEN 24X7 Top of the range Life Fitness cardio and resistance machine technology. Wide variety of plate loading machines. Free weights area. State-of-the-art Watt Bikes. Private studio for classes. Les Mills virtual classes. Experienced personal trainers.
ARE YOU READY TO GET STARTED? JOIN TODAY!
01473 760707
01473 760 707 • ipswich@anytimefitness.co.uk • www.anytimefitness.co.uk
01473 760707 • ipswich@anytimefitness.co.uk 6 • JULY 2017 • WAT ER F RO N•T www.anytimefitness.co.uk L I FE
Independently rated ‘Excellent’
STRUGGLING WITH CASHFLOW? BANK LET YOU DOWN?
THERE’S AN ALTERNATIVE ROUTE Speak to us
Find us online
01473 208 108
fleximize.com
Start Your Dream Business in just 90 days. MAKE A LIVING DOING WHAT YOU LOVE WITH THE MAKE + MARKET METHOD ™ find out more, go to www.makeandmarket.co
Carly Frances Graphic Designer and Start-Up Coach for Creatives 07752 376618 makeandmarket.co @makeandmarket carly@makeandmarket.co
7 • JULY 2017 • WAT ER F RO N T L I FE
BEHIND THE SCENES
THE VIEW FROM THE
SALTHOUSE Experience Counts WRITTEN BY RICHARD STEWART
It is widely assumed that expertise comes from experience. In the service industry and especially in hospitality, customers generally expect a high level of both; but just how important is it that a consumer can tap in to experience. Here our editor discusses with Salthouse General Manager (GM) Diogo Abreu, how experience can’t be manufactured: “It all starts with Robert” explains Diogo. Robert Gough’s parents purchased their first hotel – The Angel in Bury St Edmunds – 50 years ago, when Robert was a year old. “Visionary & passionate” - Diogo uses bold terms to describe Gough Hotel’s current MD, but is adamant that it is his boss’ desire to continue to spread the family’s ethos & passion throughout his current-day workforce, that results in a team that excels in customer care. Experienced directors; Jackie (Finance), Alex (Marketing) and Lynn (Operations) bring a combined experience of 35 years to the senior management team and help Robert stay “2 years ahead of everyone else”. Making regular visits to all 3 of Gough’s Suffolk venues, the Salthouse doesn’t get the chance to rest on its laurels, as Robert and indeed mum Mary, will consistently check in on goings on.
DIOGO ABREU, GM AT THE SALTHOUSE
Diogo, along with fellow GM’s Charlie (Angel) and Peter (Pier @ Southwold) has the duty to “apply operationally, the company’s policies” that result from monthly board meetings. As with any successful business, the GM’s are encouraged to be verbal at meetings and continually feedback to the directors; and the teamwork that Diogo excitedly talks about is easy to imagine. Management continually strives for excellence from its front of house team and monthly food tasting sessions of proposed new menu items, undertaken by the board & the GM’s, are an integral part of passing experience & knowledge on to the team and ultimately the guests. With upwards of 20 new wines due on the list shortly, wine tasting receives similar emphasis. Last month’s ‘View From The Salthouse’ introduced the role of the Duty Manager (DM) to readers and we finish our chat discussing the DM’s line management of the rest of the hotel’s team “it takes a great deal of time to get to the right level of guest offer” says Diogo and he openly attributes this to that word ‘experience’ throughout the Gough team.
8 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Arts
the idea that the Arts are for the elite only, and open the Centre to anyone who has a passion that they wish to explore.” BRINGING BIG BENEFITS
NURTURING GRASSROOTS ARTS & CULTURE IN IPSWICH WRITTEN BY ELMA GLASGOW The Ipswich Arts Centre will be a diverse, vibrant and inclusive arts and culture hub for everyone in and around the Town. By transforming the medieval St Clement Church on Star Lane into a new venue, it will once again become the beating heart of the community, offering live music, theatre, dance, events, rehearsal space, exhibitions and more. WAY BEYOND ENTERTAINMENT
The absence of an independent, mediumsized venue means many of us – especially young people – are missing out on the numerous benefits one would bring to the town. One of the Centre’s aims is to plug this gap. “The Ipswich Arts Centre aims to give the community a fun, safe, creative space where they can discover and develop their talents,” explains Centre Director, Simon Hallsworth. JULYto2017 “As a grassroots initiative, 9we•want erode•
Research shows that grassroots arts and culture bring long-lasting benefits across education, health, wellbeing and the economy. Also, community-based arts can provide routes to employment in the creative industries. With this in mind, when the Centre is up and running, it will be working with schools and colleges, while encouraging young people from disadvantaged backgrounds to get involved. The potential for the Ipswich Arts Centre is truly impressive, and everyone can play a part in creating it. MAKE IT HAPPEN
The voluntary team behind the Centre needs to raise £50,000 to complete the first phase of opening the community venue in the church. Supporters can donate online or sign up to the supporter list at: www. ipswichartscentre.co.uk Next planned fundraising event: Friday 14 July: Albion Mills, Copperhead Toads and The Allotment Band will be playing at Venue 77 at The Gardeners Arms. Tickets are £8 if bought online in advance, or £10 on the door. Advanced tickets are available here: www.ticketgun.com/events/ ipswich-arts-centre-presents. To get in touch, email: ipswichartscentre@ gmail.com Or find the Centre on Twitter and Facebook. WAT ER F RO N T L I FE
DISCOVERY SPORT
ADVENTURE. IT’S IN OUR DNA.
MONTHLY PAYMENTS FROM £399 PLUS DEPOSIT AND OPTIONAL FINAL PAYMENT
Discovery Sport HSE Black (7 Seat) Automatic PCP Representative Example
Get behind the wheel of the Discovery Sport and discover our most versatile compact SUV to date. Featuring Narvik Black exterior enhancements, rear privacy glass and 20 inch five split spoke Gloss Black alloy wheels. HSE Black offers a more striking exterior, emphasising the assertive and confident stance of the vehicle. With a generous loadspace of up to 1,698 litres and the clever option of 5+2 seating, call us to book a test drive and experience the great indoors in style.
On the Road Price* Finance Deposit Allowance Customer Deposit Total Amount of Credit
£9,610 £30,930 £10
36 Monthly Payments Total Amount Payable Duration of Agreement
Marshall Land Rover Ipswich 1 Crane Boulevard, Futura Park, Ipswich, IP3 9QL 01473 215 900 www.marshall.co.uk/land-rover
£1,250
Purchase Fee (incl. in optional final payment) Optional Final Payment
Book your test drive today.
£41,790
£399 £22,058 £47,282 37 months
Representative APR
6.9% APR
Interest Rate (Fixed)
6.69%
*The model shown is a Discovery Sport HSE Black with optional metallic paint (£625) at an On the Road price of £42,415.
Official Fuel Consumption Figures for the Discovery Sport range in mpg (I/100km): Urban 44.1-50.4 (6.4-5.6); Extra Urban 60.1-62.8 (4.7-4.5); Combined 53.3-57.7 (5.3-4.9). CO2 Emissions 139-129 g/km. Official EU Test Figures. For comparative purposes only. Real world figures may differ. Representative Example relates to a Discovery Sport HSE Black 180 (7 Seat) Automatic. 6.9% APR Representative available on Discovery Sport HSE Black 180 (7 Seat) Automatic models registered between 1st April to 30th June 2017 at participating Retailers only. With Land Rover Freedom Personal Contract Purchase you have the option at the end of the agreement to: (1) return the vehicle and not pay the Optional Final Payment. If the vehicle has exceeded the maximum agreed mileage a charge per excess mile will apply. In this example, 14p + VAT per excess mile up to 4,999, or for excess mileage of 5,000 or more, a charge of 28p + VAT will apply to each excess mile above the maximum agreed mileage. If the vehicle is in good condition (fair wear and tear accepted) and has not exceeded the maximum agreed mileage you will have nothing further to pay; (2) pay the Optional Final Payment to own the vehicle or (3) part exchange the vehicle subject to settlement of your existing credit agreement; new credit agreements are subject to status. Representative example is based upon an annual mileage of 10,000 miles. Credit is subject to status and only available to UK residents, 18 plus only. This credit offer is 10as • • StWAT N TTerrace, L I FE only available through Black Horse Limited trading Land Rover Financial Services, WilliamERF House,RO Tresillian Cardiff CF10 5BH. We can introduce you to Land Rover Financial Services and a limited number of other lenders to provide funding for your vehicle. We may receive commission or other benefits for introducing you to such lenders.
JULY 2017
ALL-NEW DISCOVERY
BECAUSE ONLY 0.021347% OF THE WORLD’S SURFACE IS TARMAC
TERRAIN RESPONSE 2 The ingenious All-New Discovery is equipped for just about any driving situation. Activate the Terrain Response 2® system* and it’ll reconfigure the transmission, suspension and traction settings accordingly. Providing optimum performance whatever the surface conditions. Perfect for exploring those parts of the world that aren’t tarmac. On top of its many innovative features, the All-New Discovery is also 480kg lighter than its predecessor, delivering improved fuel economy and a reduction in CO2 emissions by up to 22%, so you can take your business further. Both on and off-road. Marshall Land Rover Ipswich 1 Crane Boulevard, Futura Park, Ipswich, IP3 9QL 01473 215 900 www.marshall.co.uk/land-rover Official EU Test Figures. For comparison purposes only. Real world figures may differ. Drive responsibly on and off road. *Terrain Response 2 system comes as standard on All-New Discovery HSE Luxury and First Edition. Official Fuel Consumption Figures for the range mpg (I/100km): Urban 11All-New • JUDiscovery LY 2017 •in WAT ERF RO N T19.9-36.2 L I FE (14.2-7.8); Extra Urban 30.4-48.7 (9.3-5.8); Combined 26.0-43.5 (10.9-6.5). CO2 Emissions 254-171 g/km.
3 CHANCES TO WIN
fancy yourself
BEHIND THE CAMERA? Attention all keen photographers We are running a monthly competition to find the following month’s magazine cover for all 3 of our brands. Please take note of the current brand mood for each. Entries to be emailed only to media@waterfrontlife.co
TERMS Amateur photographers only. One entry per person, per month. Original photo only - no filters. Portrait orientation only. Entries to be submitted as high-res Jpeg. Please note clear space required at the top of the photo for magazine title. The Editor’s decision is final. Please refer to our website for full guidelines.
THE Saints
WATERFRONT LIFE IS PROUD TO BE NOMINATED IN TWO CATEGORIES AT THE EADT BUSINESS AWARDS 2017
ISSUE 04 • JUNE 2017
ISSUE 05 • JUNE 2017
ISSUE 07 • JUNE 2017
Lifestyle Magazine for Ipswich Residents, Businesses and Visitors
Lifestyle Magazine for the Students of Ipswich
Proud supporter of
Cover Photo by MARK DOBRZANSKI using an LG G5 smartphone
WATERFRONT Life
1 • JUNE 2017 • WAT ERFRONT L I FE
Proud supporter of
Cover Photo by CLAIRE KING using an iPhone 7
STUDENT Life
Proud supporter of Cover Photo by STEVEN JOHNSON using a Canon Rebel XS
13 • JUNE 2017 • WATE R F RO N T L I F E
12 • JU LY 2017 • WAT ERF RO N T L I FE
THE Saints
27 • J U N E 2017 • WAT E R F RO N T L I F E
ISSUE 06 • JULY 2017
Lifestyle Magazine for the Students of Ipswich
Proud supporter of
Cover Photo by CLAIRE KING using an iPhone 7
STUDENT Life
13 • JULY 2017 • WAT ER F RO N T L I FE
“
Editor’s
The temperature is rising and I’m feeling refreshed after a week of Annual Leave. During the Summer holidays, the Students’ Union doesn’t stop working, getting everything organised such as Freshers Week, ready to welcome new students to the University in September. It is a busy time but exciting too. All up and down the country, students will be preparing to transition to a new academic year. It can be a daunting time but there are lots of tips and guides out there; especially if you’re heading to University! Use this time to research, organise and talk to others in a similar situation or family or friends who have already been through the experience - it might ease any nerves or concerns.
WORD
Best wishes. Rachel Gilbey Co-editor
CONTACT US 01473 35 35 12 info@waterfrontlife.co www.waterfrontlife.co
“
No rest for the SU!
@waterfrontlifeips @waterfront_life
Contents...
MYSTERY SHOP Cult Café .......................................................................................................... 15 WATERFRONT TRAVEL Travel With Less Stress ......................................................16-17 FASHION CANDY STYLE Big is Beautiful ..................................................................18-19 MARRIAGE PROPOSAL Oh The Stress .............................................................................. 20 TECH EXPERT Warranties & Guarantees .......................................................................24-25
14 • JU LY 2017 • WAT ERF RO N T L I FE
MYSTERY SHOP REPORT
CULT CAFÉ
REVIEWER’S NA ME : Rachel Gilb ey TIME & DATE VENUE : Cult : 2/6/17 at 17:00 SCENARIO TO RE VIEW : Dinner APPEAR ANCE & Live Music
1
NEEDS IMPROVIN
2
G
3
FAIR
4
GOOD
5 EXCELLENT From the outside to see the hub of , Cult looks inviting and the larg e co activity inside, wh ich on a Friday af loured windows allow you ternoon is buzzin RATE THE OVER g. ALL INTERNAL APPEAR ANCE OF THE VENUE 1 2 NEEDS IMPROVIN 3 G FAIR 4 GOOD 5 VERY GOOD REASONS WHY EXCELLENT The variety of di atmosphere. Thefferent sized seating areas and ar furniture in Cult ra has a slightly hipsngements create a homely and big arm chai ter feel with benc rs. hes, sofas REASONS WHY
CUSTOMER SE ACKNOWLEDGE D WITH A SMILE/ GREETING?
YES REASONS WHY
VERY GOOD
RVICE
PROFESSIONALLY / APPROPRIATELY DRESSED
YES
SMILING AND GAVE EYE CONTACT
YES
WEARING A NAME BADGE
THANKED FOR CUSTOM
NO
YES
HANDLED QUERIES/ISSUE S PROFESSIONALLY
YES I received a warm happy to help. I haand friendly welcome. Staff ar option had to be d specific dietary requirementse very attentive and always altered slightly. Th wh is was done with ich meant my chosen food embarrassment. out any fuss and saved any
PRODUCT
1
NEEDS IMPROVIN
G
2
FAIR
3
GOOD
4
5 EXCELLENT Considering how was good. I was sebusy the venue was for a Friday even en while serving food to at the bar as quickly as possib ing, customer service le and staff were , checking back to attentive see if everything was okay with th SUMMARISE TH e meal. E EXPERIENCE IN 6 W Relaxing, Vibran t, Homely, Inclusiv ORDS e, Alternative, Ex pansive. Cult hosts live m REASONS WHY
VERY GOOD
experience of the usic on Friday nights which adds brilliant to see so venue. These events attract a rangto the atmosphere and time. I regularly many people coming together to e of ages and it is playing games orvisit Cult for food as well as spen relax and have a good to my next visit! enjoying the live music on offer. ding evenings there I always look forw ard
15 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Travel
Travel with
LESS STRESS
WRITTEN BY AMY CURTIS No matter where you are travelling sometimes planning for it can be a really stressful experience. Hopefully these tips should help take the pressure off planning your trip. 1. TRY AND PLAN IN ADVANCE.
This seems like an obvious tip but it really does make things a lot easier. It is sometimes difficult to follow this advice especially when things change last minute and it is the only time you can travel. However, the further in advance you can book where you are staying, plan how to get there and what you will need to take with you, the better.
use, an attraction you’re planning to visit, or simply just the place you are staying. The thing with reviews though is that you need to take them with a pinch of salt; because some people may not have the same views as you. Even though some of these tips seem obvious when you’re frantically trying to plan everything, you sometimes forget just to breathe and find that happy place. Hopefully this article has been of use to anyone who is planning to take a trip somewhere. Happy travelling and stay safe.
TravelQuest’s own Poppy Brown adds her experience to the subject: We are living in an era of self-service. The phenomenon of the internet means we can spend hours looking at hundreds of different websites; comparing prices, hotels, flights - all in hope of organising ourselves that perfect trip and getting the ‘best deal’.
2. ASK FRIENDS FOR ADVICE.
It can be difficult to know where to travel sometimes and how to book accommodation, flights or train tickets. 3. CREATE A BACK-UP PLAN .
On most trips that you go on there is always some kind of crisis before you travel, whether it be that your transport broke down or you forgot something. Always prepare for the worst. Plan two different ways of getting to where you need to go in case one doesn’t work. Write yourself a list and if you forget something, work out where is the closest place to get what you need. 4. CHECK REVIEWS . Lastly, always check reviews for everything whether it be a website you’re planning to 16 • JU LY 2017 • WAT ER F RO N T L I FE
But why should we overwhelm ourselves with all this unnecessary information that will not benefit our travel plans? IT IS EASY TO FORGET THAT TRAVEL AGENTS STILL EXIST..
So what do we advise? When beginning your plans think “What do I actually want to do? You see all these amazing photos on social media from other people’s travels giving you inspiration. But what is it that you want to experience? Why not begin with making a list of the things that you want to see and do – the list may be very long (I know mine is!) but it’s a start. Remember you probably have time to travel, you don’t have to do it all in one hit! There are so many choices nowadays; from a weekend city break to Rome or Amsterdam, to two weeks in the Caribbean…..and then there’s backpacking round Australia – we know the list is endless!
WHAT TO THINK ABOUT - Start saving - Do some research: Where do you want to go? / What style of travel suits you? / How much time do you want to spend in each destination – or maybe you aren’t sure and that’s the problem. At TravelQuest we can book flexible round the world flights! - Talk to someone with experience / insider knowledge – like your local TravelQuest travel agent - ASK Questions – us travel agents are here to help!! - Tell us where you want to go and let us do the organising for you.
DO NOT FORGET - Passport - Travel insurance - Visas (if needed) - Vaccinations (if needed)
TRAVELQUEST TIPS - More than one of you travelling? When packing share the load! - Not everything needs to be planned in advance: When travelling ask hotel staff for recommendations / talk to tourists; maybe they’ve done something you are interested in. - Stay focused and inspired
17 • JULY 2017 • WAT ER F RO N T L I FE
BODY IMAGE Big is Beautiful WITH FASHION EXPERT PAM DAVIS
Style does not stop at size 8! I truly believe women are tired of seeing the same unobtainable image, women today are much more savvy! The size zero debate erupted in 2006 moving forward +10 years, curvier more natural looks have most certainly made a considerable impact. The fashion industry has long been rightfully criticised for not accepting the bodies of its customers. Despite the average British woman wearing a size 16, high end brands rarely have acknowledged that most women are unable to wear their clothes.
At last industries have stopped ignoring this at long last. Over the last 5 years, we have reached landmarks in terms of inclusivity – and quite frankly it’s about time!! Fashion shows of late have embraced size diversity more than ever before. This would not have been hard – designer catwalks have notoriously featured mainly “teen” looking stick thin models – this is not the reality of normal body shapes! Women above a size 14 are looking at the same catwalk collections and shows as everyone else. There is no reason why they should get at best a diluted version, at worst be excluded entirely from a world that they want to buy into. Being a larger size does not mean that a woman doesn’t have the money or the inclination to invest in fashion, but attitudes
18 • JU LY 2017 • WAT ERF RO N T L I FE
are changing. It goes without saying that the industry should have acted sooner and that there’s still a way to go, but better late than never. This labelling leads to young girls and women questioning their own bodies, and puts them in danger of believing their bodies are not good enough, or not thin enough to be accepted by society. In my opinion this is very damaging to the self perception of women and how they judge each other.” In the context of the current fashion industry, a plus-size model is characterised as an individual who is size eight or higher. While this size resembles an industry standard, many fashion organisations and agencies are less likely to hire even a size six model, who, by rejection, is a plus-sized model; size 0, 2, and 4 are most favourable. So the industry – Michael Kors, Burberry, H&M, River Island, Topshop and Ralph Lauren to name a few have adapted their approach by embracing bigger sizes within their main range – fabulous! PLUS SIZE ADVERTISING WHERE ARE WE NOW?
Listening to the needs of consumers, is definitely something high street and luxury brands have started doing more often. Advertising and social media platforms are now embracing curves after years of ignoring them… hurrah!
GET IN TOUCH E: pamela@fashioncandy.co.uk M: 0771 3095355 www.fashioncandy.co.uk
Why… The average size is 14 not 8 The biggest complaint was lack of fashionable clothes that fit bigger women Plus size fashion bloggers are vocally voicing their opinions Targeting online retailers and brands to change their ways. So what is making brands finally pay attention? As in so many other cultural shifts, social media has played a major role. On Platforms such as Twitter, Facebook, Instagram, women who have for so long felt ignored have found a voice. I champion plus size on my catwalk shows regularly, those women are just the same as us all, sassy and beautiful. Long may this continue! Pam x
19 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Weddings
MARRIAGE PROPOSAL
Oh The Stress
WRITTEN BY KATHERINE CRESSWELL
With future Student Life editions due to feature many matters surrounding weddings, we asked the Savvy Wedding Planner to discuss the lighter side of how stress can manifest itself after a marriage proposal and how it can be turned around to assist in the planning for the big day… Sooo, you’ve been asked THE question! The initial excitement may now be a distant memory taken over by nerves and worry about everything you should be doing for your big day.
If you’re anything like me, you will have planned your big day from 5 years old….but still so many things to do, so many people to think about, so many canapes to try and dresses too! One of the most stressful things can be family & the expectations they put on you. You have to invite Auntie Maureen who sends you £5 every Christmas but you’ve never met. Actually, you don’t! I always tell my couples that it’s your day. If the thought of having all the family there is too much, who not keep it as simple as you can. Just the 2 of you, 2 witnesses, you sign on the dotted line & you’re done! There are lots of great groups where you can get advice if you don’t want to discuss matters with family or friends. You may be worried about all eyes being on you when you take that walk up the aisle and take centre stage for your first dance. There are bride boot camps, diet fads & all sorts of things to make you feel like you should be size 6 before your big day - but that’s rubbish! The person who proposed to you did exactly that…they proposed to you! Every inch of you, every freckle, every hair, tattoo, piercing or scar. They did not propose to an airbrushed, photo-shopped version of you. However you plan your wedding do it with a twinkle in your eye and a smile on your face and if you want any extra help take a look at www.savvyweddingplanner.co.uk or call me on 07453 571 541 or come and see me at The Savvy Wedding Show, Henley Community Centre, Sunday 10th September (11am-4pm)
2 0 • JULY 2017 • WAT ER F RO N T L I FE
MY Life
STUDENT LIFE WORKING IN PARTNERSHIP WITH HEADS TOGETHER WRITTEN BY RICHARD STEWART
Student Life is rapidly developing its partnership with the University of Suffolk Students’ Union in relation to mental health and has forged strong ties with the University’s own mental health society – Where’s Your Head At? Furthermore, we recently invited Kesgrave High School’s 6th Form to join a steering group to drive Student Life forward. The matter of emotional wellbeing/mental health is one that all students on both steering groups have adopted as a key topic and we will be in a position to announce further news about our work in this area very soon. In the meantime, we are delighted to announce our new working partnership with Heads Together. The Duke and Duchess of Cambridge and Prince Harry are spearheading the Heads Together campaign to end stigma around mental health. Heads Together aims to change the national conversation on mental health and wellbeing and there has been huge progress made to tackle stigma surrounding mental health in recent decades, but it still remains
a key issue driven by negative associations, experience and language. Through this campaign, their Royal Highnesses are keen to build on the great work that is already taking place across the country, to ensure that people feel comfortable with their everyday mental wellbeing, feel able to support their friends and families through difficult times, and that stigma no longer prevents people getting the help they need. Too often mental health problems are seen as something that happens to other people but we all have mental health and just as we all experience problems with our physical health, we will all experience pressures to our mental health at some point in our lives. Currently, for too many people struggling with mental health problems, the fear of being judged or treated differently stops them reaching out for help and talking. Together with its strategic partners, Student Life will address these issues and if you – our student readers – would like to get involved in any way, please email info@waterfrontlife.co
21 • JULY 2017 • WAT ER F RO N T L I FE
MY Life
The
RIGHT TIME The following article is written by a 17 year old Sixth Form student, who wanted to get involved with Student Life to try and help fellow students who are experiencing similar situations. For some people, discussing our mental wellbeing is something we try to avoid, diverting any questions with a simple “I’m fine”. Throughout high school, I did this on a weekly, sometimes daily basis, never really telling people how I felt.
Come sixth form and I find myself in a brand-new situation, one I have never experienced before and one that many people experience for the first time around this age in life; I was in a relationship. Teenage relationships are scary enough, especially when it’s your first, but we always want to try and make them work out perfectly, deluded by the teenage love stories we see in the movies. At first, I attempted to keep everything pretty and perfect and so I decided to keep the truth of my panic attacks separate from my boyfriend. Not out of deceit or disloyalty, but out of fear he’d think I was some moody drama queen who randomly cries for no apparent, external reason. However, about a month down the line I thought “this is crazy” and decided to tell him. I was scared, muttering and mumbling trying to explain how it feels to have these experiences of panic, often in my case for no exact reason, and he understood. He just listened and understood, and as of then, I knew I’d always have someone who understood me and knew exactly how to help me; when exam dates are getting closer, the coursework is due and multiple other issues are all adding up and everything gets too much; I had someone who understood. Soon after, I could open up to everyone close to me because I took the first step by confiding in someone trusted. I’m sharing this on behalf of anyone else who keeps everything locked up inside. I’m sharing this as a reason for anyone else in the position I used to be in to find their person. Whether it’s a friend, family member, teacher or partner, find someone you can be open with. It will be scary to share what you are going through, but finding ‘your person’ to help get you through is a blessing and I guarantee it will be worth it.
22 • JULY 2017 • WAT ER F RO N T L I FE
WRITTEN BY EZRA HEWING
For those of us experiencing the symptoms of anxiety, depression and other mental health conditions, the thought of talking about and sharing our experiences can be a daunting and stressful prospect. An additional cause of concern may be sharing our experiences with a new partner; particularly if we are unsure of how they will react. Our approach to reducing the stress which can arise when we talk to others about our mental ill health is to share information which normalises people’s experiences, and helps us all to think about it more clearly. For example, we can introduce the idea that all of us have mental health, just as we have physical health. Also, it can be helpful to understand that anxiety is a natural response to unmet emotional needs, perhaps for physical or emotional security or to feelings of being out of control of events in our lives. Whether these needs are unmet in the present, or the memory of a past event when we felt unsafe or out of control is affecting our mood, stress is a natural response to unmet needs. One of many reactions to becoming too stressed is a panic attack. A panic attack occurs when our body’s response to stress, in attempting to prepare us to run away or protect ourselves, overwhelms us (visit Mind’s website to find out more about panic attacks www.suffolkmind.org.uk).
You might begin a conversation by asking if they already know about, or have any personal experience of, anxiety or depression. You could also ask if they’ve heard that one in four of us experience anxiety or depression in the course of any given year. Have they ever experienced or witnessed a panic attack? This will give you an idea of what they already know and how likely they are to be sympathetic. You may discover that they have personal experience themselves.
Returning to the challenge of broaching the subject with a partner, how might we approach the conversation? First of all, choose a time when you sense that both you and your partner are feeling reasonably calm. 2 3 • JULY 2017 • WAT ER F RO N T L I FE
TECH Expert
WARRANTIES & GUARANTEES what do you need to know?
WRITTEN BY ASHLEY SHOREY-MILLS
Nowadays, with our lives more reliant on the everyday devices we use, when something goes wrong, it can be frustrating. So, what should you do? Every product you purchase will have some form of warranty. Also, the ways in which you make purchases dictate the level of support and service you can expect to receive. However, when something goes wrong, it can be a minefield to work out your best course of action. My first piece of advice is always to go and visit the shop or website that you purchased from. In the majority of occasions, the staff will be able to resolve your issue without any problems and ultimately get things rectified. However, on some occasions it can be helpful to be aware of what your rights are. I would never be able to fully explain your rights and regulations here, but a few key points you should consider…… YOUR CONTRACT IS WITH THE SHOP YOU PURCHASED FROM. Sometimes, the manufacturer may need to be involved in a repair for example, but ultimately your conversation should start with the retailer
themselves. It doesn’t mean they have to be the ones that actually complete the repair, but they have a responsibility to ensure that the work required takes place. IF A PRODUCT IS NOT FAULTY, THEN YOUR RIGHTS CAN CHANGE. You will often see “your statutory rights are not affected”. This is especially noticeable on products with a hygiene related issue, like clothing. In short, if there is a fault then your rights are still the same. The item is not fit for the purpose in which it was intended, so you should be entitled to a repair, exchange, or refund. If, however, you simply don’t want the item, it doesn’t fit, or is the wrong colour, then your normal rights for returning goods do not count. Stores may have their own policy on this, so it is best to visit to discuss. Most businesses will want to keep a customer happy and will try to resolve the issue in the interest of both parties.
2 4 • JULY 2017 • WAT ER F RO N T L I FE
A common misconception is that if a product becomes faulty, there is an automatic right to have a replacement. The first port of call, assuming more than 30 days have elapsed during which you will be entitled to a refund, will always be to get the product repaired. If this cannot happen, or it is deemed unsuitable to attempt to complete a repair, then a replacement should be offered. If neither can take place then you should be offered a full refund. Sadly, consumer rights can be open to interpretation via the phrase ‘expected life or reasonable’. The simplest way to explain this is that it would be reasonable to expect a £30 microwave used by a family of 5, to last less time than a £200 microwave used by a family of 3. This would again be a discussion with your retailer, but as previously mentioned, most retailers would want to help you resolve the issue in as simple a way as possible. Sadly, nothing has a definitive life span, so whilst we have ‘averages’ of what you may expect, there are so many factors that can affect this, so “reasonable” is the term used.
Another common query is that because we are part of the EU, everything has a 2 year warranty. Sadly again, this is not the case. Manufacturers in this country have their own warranty period, ranging from 1-10 years. However, in the UK your rights actually extend to 6 years in some cases, so depending on what the problem is, you may have the right to support and help for up to 6 years on a faulty product. If you have tried to be perfectly reasonable in resolving an issue with a faulty product and have not got anywhere, then all companies should have some form of complaints procedure designed to look at examples of faults/returns on an individual, impartial basis. Speaking from Hughes’ perspective, we always prefer customers to come direct to our stores, to speak to the manager and discuss issues first hand.
2 5 • JULY 2017 • WAT ER F RO N T L I FE
JOB BOARD STUDENT WRITER
REVIEWER/MYSTERY SHOPPER
If you’ve ever fancied yourself as the next big factual writer, then look no further. We are looking for talented writers to join our editorial team and cover topics as diverse as Physical, Sexual & Mental Health, Tech, Fashion & Travel. • Based remotely – home, Uni(!), halls • No customer facing work • Deadlines to meet! • Regular meetings with the Editor
We require help!! Due to new features being added in print & online, we need a reviewer/mystery shopper to attend local shows/productions and review them!!
The role does not carry a salary, but the successful applicant will be paid expenses and their name will be ‘in lights’! No experience is required, you just have to be an articulate writer. If you have a CV then great, if not – don’t worry!
SALES & MARKETING ASSISTANT We require help!! Due to our rapid growth, we need a sales & marketing assistant to help with identifying & contacting local businesses to develop strategic partnerships in all 3 of our brand publications. • Based remotely – home, Uni(!), halls • Regular meetings with the Editor • Administrative matters including data collection, data input and online research • Potential development to include face to face visits with potential supporters
L FIL
ED
The role does not carry a basic salary, but the successful applicant will be paid monthly commission, based on increased income via new business partner engagement. No experience is required, you just have to be pro-active and confident! If you have a CV then great, if not – don’t worry!
• Based remotely – home, Uni(!), halls • No customer facing work • Report/review follow up • Regular meetings with the Editor
F
E ILL
D
The role does not carry a salary, but the successful applicant will be paid expenses and their name will be ‘in lights’! No experience is required, you just have to be an articulate writer and love going out! If you have a CV then great, if not – don’t worry!
SALES & BUSINESS DEVELOPMENT OFFICER We require help!! Due to our rapid growth, we need a Sales & Business Development Officer to help with maintaining existing business relationships and identifying & contacting additional local businesses to develop strategic partnerships in all 3 of our brand publications. • Based remotely – home, Uni(!), halls • Regular meetings with the Editor • Administrative matters including data collection, data input and online research • Including face to face visits with existing and potential supporters The successful applicant will be paid a very reasonable monthly commission. No experience is required, you just have to be pro-active and confident! If you have a CV then great, if not – don’t worry!
No closing date set.JULY Replies 26 • 2017 please • WATto ER richard@waterfrontlife.co F RO N T L I FE
THE Saints ISSUE 05 • JULY 2017
Proud supporter of Cover Photo by JON STEVENSON using a Canon Rebel XS 27 • JU LY 2017 • WAT ERF RO N T L I FE
THE Saints
2 8 • JULY 2017 • WAT ER F RO N T L I FE
2 9 • JULY 2017 • WAT ER F RO N T L I FE
Saints DIRECTORY
1. ASSET & PROPERTY MANAGEMENT 2. MARIANNA BOUTIQUE
33a St Peter’s Street, IP1 1XF Never knowingly underdressed handpicked collections of clothing, footwear & accessories.
3. SPORT & LEISURE 4. ICE CREAM PARLOUR 5. MERCHANT HOUSE INTERIORS
11. APPLAUD COFFEE
19 St Peter’s Street, IP1 1XF Sisters Hannah and Beth serve an award winning espresso blend alongside guest single origin coffees. They also serve breakfast, lunch and home-baked cakes. Seating inside and outside in their courtyard garden.
27-29 St Peter’s Street, IP1 1XF 12. THE ITALIAN SHIRT SHOP An established, and much admired 17 St Peter’s Street, IP1 1XF shop offering stunning homewares, My absolute love of all things from pick-up pieces, to lighting, Italian makes having my own mirrors and furniture. Italian shirt shop a labour of love.
6. MAUD’S ATTIC
13. CAKE & CATWALK
7. THE HOUSE IN THE TOWN
14. FLORIST 15. PUB 16. ROSE HOUSE BUTCHERY
25 St Peter’s Street, IP1 1XF An eclectic mix of jewellery and gifts, furniture, lighting, and much much more.
23 St Peter’s Street, IP1 1XF 2 floors of striking homewares, with rooms dressed to be welcoming and imaginative.
8. LOVEONE
21 St Peter’s Street, IP1 1XF An alternative to the standard high street gift shops and with an ethos to showcase the very best designers and makers
9. TRAM RECORDS
21 St Peter’s Street, IP1 1XF Stocking a curated selection of contemporary releases from the finest independent labels in the world, providing a small sanctuary to browse and discover something new.
10. SUBTERRANEAN ARTS
21 St Peter’s Street. IP1 1XF contemporary art gallery, with a counter culture book & media emporium
15 St Peter’s Street, IP1 1XF Look fabulous for less; jewellery, bags, scarves & more
5-7 St Peter’s Street, IP1 1XF We’re all about celebrating fantastic British produce and traditional skills, with a passion for rare and native breeds.
17. ITALIAN BISTRO 18. HAIRDRESSER 19. HOTEL 20. ESTATE AGENT 21. ARTS & CRAFTS 22. PURITY–THE BEAUTY RETREAT
30 St Peter’s Street, IP1 1XB Proud to have reached Guinot Crown Salon Status and awarded Guinot Finalist Salon of Excellence.
23. DENTIST 24. JENNY WREN’S YARNS
14 St Peter’s Street, IP1 1XF stocking a wide range of knitting and crochet yarns, patterns, kits, books and a range of accessories including a selection of buttons.
3 0 • JULY 2017 • WAT ER F RO N T L I FE
25. BAREFOOT & GILLES 2 Cromwell Court, IP1 1XG We are a well-established firm of architects, designers and development consultants, with a business-minded practice and a positive, practical approach to architecture.
26. ITALIAN RESTAURANT 27. INDIAN RESTAURANT 28. HAIRDRESSER 29. SURVEYOR 30. RECRUITMENT CONSULTANT 31. ESTATE AGENT 32. TRAVEL AGENT 33. MUSIC STORE 34. IPSWICH MORTGAGE CENTRE 10-12 St Nicholas Street, IP1 1TJ Helping our customers to achieve an affordable and ideal mortgage.
35. KWAN THAI
14 St Nicholas Street, IP1 1TJ Our extensive and varied menus, together with exceptional customer service will provide you with an unrivalled dining experience!
36. ISOBELLA’S
16 St Nicholas Street, IP1 1TJ If you want great clothes, have a “normal” woman’s figure & don’t want to pay through the nose your prayers have been answered.
37. DOORSTEPS
18 St Nicholas Street, IP1 1TJ Family run sandwich bar and coffee shop serving locally roasted coffee and freshly made food.
38. SWEET SHOP 39. ART GALLERY 40. CROMWELLS–ANTIQUE STORE 24 St Nicholas Street, IP1 1TS Experience the vintage items, collectables & furniture.
41. INSURANCE AGENT 42. OFFICES 43. ESTATE AGENT
44. HAIRDRESSER 45. DELICATESSEN 46. BEAUTY SALON 47. WINE BAR 48. ITALIAN RESTAURANT 49. INDIAN RESTAURANT 50. CHINESE RESTAURANT 51. AT TWENTY5 25 St Nicholas Street, IP1 1TW European/British restaurant, serving lunch & dinner
52. TRAVELQUEST
27-29 St Nicholas Street, IP1 1TW Staff have experienced some of the best resorts and destinations the world has to offer.
53. WINDOW TREATMENT 54. K BAR & GRILL 33-37 St Nicholas Street, IP1 1TW Burger heaven! Serving the best burgers around since 2011
55. WOMEN’S CLOTHING 56. BEAUTY SALON 57. ANTONIO GIOVANNI 45 St.Nicholas Street, IP1 1TW Gents grooming salon offering traditional Barbering and Wet Shaving. Appointments and walk in service available.
58. TRAVEL CLINIC 59. REAL ESTATE DEVELOPER 60. HAIRDRESSER 61. COFFEE SHOP 62. TRAINING & BUSINESS ADVICE 63. JOB CENTRE 64. NURSING AGENCY 65. DOUBLE S DESIGN 33 Silent Street, Ipswich IP1 1TF Digital Design Agency creating websites that stand out, get noticed and win customers. Confident, professional logo design that captures your brand.
65. POLITICAL PARTY HQ 66. SOCIAL CLUB 67. ARMY CAREERS
31 • JULY 2017 • WAT ERF RO N T L I FE
E L Y T S N A I L A IT W R IT TE N
IO BY A N T O N
B E L L IN I
more luxurious. Thankfully due to connections made in southern Italy, arrangements were made to meet up with a very high class factory in Naples; a factory that would not normally deal with a tiny shop, but one that manufactures for the highest quality labels in Italy.
The Italian Shirt Shop in St Peter’s Street is Antonio Bellini’s third shop, his first being in Bishop Stortford some twenty-five years ago, before manufacturing shirts in Italy, to sell wholesale to shops all over the east of England. Having moved to the Waterfront, I was always looking for a new venture and had always liked St Peter’s Street. One day I saw work being carried out on my eventual premises and I enquired with John at The House in Town who told me that he could contact the landlady. She advised me that I would need to commit within 24 hours, a big decision! Well of course I opened some two months later and have never looked back. I continued importing shirts from just outside Florence - very high quality • JU LY 2017 but I always strived for 32 something even•
I now have over 80% of my shirts and jackets manufactured under my own registered trademark in this factory. By going direct to the factory and producing under my own trademark, I am able to sell these extremely high end Italian clothes at 40 - 80% less than the extremely inflated prices charged by the very high end labels. My shop is becoming like a private club; with my wonderful customers entering the shop wearing my clothes and after a mutually appreciative discussion about the new Antonio Bellini range, normally leaving with more amazing clothing. My mission is to bring Italian style to Ipswich and with the support of my very stylish customers this can be achieved. I look forward to welcoming new customers to my exclusive group of people, who appreciate the best clothing in Italy. WAT F RO N T L I FE A ER presto.
THE Saints
SAINTS TRADERS WRITTEN BY CATHY FROST
Cathy Frost is the owner of Love One in St Peter’s Street, one of Ipswich’s most unique gift shops. Cathy is also the Coordinator of The Saints Traders Group The Saints are perfectly placed; linking the town centre to the Waterfront. So, it's a great place to start exploring the area. But where to park? If you are planning a quick visit there are some short-term parking spaces on St Peter's Street and Silent Street, up to an hour. Probably enough time to pop in for a coffee or a swift shopping trip. There are longer stay car parks nearby on Cromwell Square and Rose Lane. A little tip, come in after 3pm and park for a pound on Cromwell Square. This is great if you are planning an evening trip to visit one of our many fabulous eateries and bars, plus it's easy to walk to our theatres. It follows that the further from the town centre you go the cheaper the parking, so if you are planning a longer trip, take advantage of this and enjoy the walk through our historic streets. Many of our shops have town maps that can help you navigate your way around. There is plenty of parking available around the Waterfront area and walking time from the Waterfront to the Saints is about 15 minutes at a brisk pace.
OUR GUIDE TO FREE PARKING: There is some 1-hour parking in St Peter’s Street & Silent Street, but be quick!
OUR GUIDE TO LOCAL PAID CAR PARKS: (PRICES FROM £1 FOR 2 HOURS) Cromwell Square (open air) – 64 spaces Rose Lane (covered) – 36 spaces Rose Lane (open air) – 21 spaces Turret Lane (open air) – 51 spaces Waterfront (open air) – 157 spaces
3 3 • JULY 2017 • WAT ER F RO N T L I FE
Situated between the town centre and the Waterfront, the Saints is one of Ipswich’s most historic and attractive gems and boasts an eclectic mix of great independent eateries and shops. It comprises St Nicholas Street, St Peters Street and Silent Street. At Waterfront Life, we believe that it is vital that the Saints is strongly linked with the Waterfront and that residents and visitors are encouraged to stroll between the areas and spread their spending accordingly! We are launching a focus group to address this desire and if you wish to join the group, please email info@waterfrontlife.co to register your interest. We are seeking residents, visitors and local business owners.
3 4 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Legal
The
GIG ECONOMY WRITTEN BY COLIN MAKIN
One of the biggest consequences of the rise in apps such as Uber and Deliveroo has been the phenomenon of the “gig economy”. In the gig economy workers are paid for each individual “gig” they perform, such as a food delivery or a car journey. This offers greater flexibility to individuals as they are free to work at their own leisure. Due to this level of flexibility, employers claim individuals within the gig economy are self-employed; as they carry out the service on their own behalf. This means they receive little employment rights in comparison to workers, who gain rights under the Working Time Regulations and the Equality Act, and employees who receive the highest level of employment rights including the right not to be unfairly dismissed. The recent case involving Uber dealt with this issue directly. Uber argued they were a technology company and they did not
provide a transport service to customers but simply put customers in touch with drivers. However, the drivers argued they are actually treated as workers and should therefore benefit from the basic protection associated with this status. The Employment Tribunal agreed with the drivers and determined they were workers. However, Uber have recently been granted the right to appeal this decision and so the uncertainty looks set to continue for now. Colin Makin T: 01473 849950 E: colin.makin@ashtonslegal.co.uk Colin is an Associate in Ashtons’ Employment Law team and has over 15 years experience advising businesses and individuals.
for all your legal needs 01473 849949 35 • JU LY 2017 • WAT ERF RO N T L I FE
MYSTERY SHOP REPORT
“IMPRESSED
WITH THE LEVEL OF ATTENTION” VENUE FORE STREET POST OFFICE, FORE STREET, IPSWICH TIMING WEEKDAY MORNING
One of only a handful of post offices in the Town and the closest to the Waterfront, Fore Street Post Office could easily be overlooked, due to its location along a restricted, one way street. The venue was put through its paces by our mystery shopper – Claire. FIRST IMPRESSIONS The post office can really only be accessed on foot, unless you happen to drive one of the permitted vehicles allowed to turn right off the area’s one way system. However, the short walk from the Waterfront saves a trip ‘in to town’, so if you are only in need of a relevant service or a last minute greeting card etc then it’s a welcome venue. SCORE 4/5 AMBIENCE The venue is small and with more than a couple of people joining you, it is a bit cramped. Because the depth is narrow and the counter occupies half of the area, the queuing system is difficult to work out. SCORE 3/5
GREETING & SERVICE When it got to my turn at the counter, I was greeted with a standard “hello”, but no more. However, the lady serving me warmed to my enquiry about a passport and very quickly imparted her knowledge. I was impressed at the level of attention to detail to my questions. SCORE 4.5/5 CLIENTELE & USAGE I imagine that the post office has a loyal following and that many residents walk to the venue on their way to/from town and as a single destination. I also imagine that a number of local businesses are delighted that their staff can easily access the facilities, without needing to jump in the car or spend more time than necessary going to the main town. SCORE 5/5 RANGE There is a typical choice of accessories on display, from stationery to cards to sundries. The post office is small and there is little chance to display much stock, but it copes ok. SCORE 3.5/5
3 6 • JULY 2017 • WAT ER F RO N T L I FE
STANDARDS & DÉCOR The venue copes well with its limited square footage and the displays are all decently presented. There is a feeling that you are walking in to a set up from a couple of decades ago, but having reviewed many similar venues, this is common for a post office/sub post office. SCORE 4/5
Fore Street Post Office is difficult to find if you don’t know that it’s there, but this doesn’t detract from its purpose. Staff are knowledgeable and take time to deal with enquiries. If you are looking for an easy transaction, without a long wait and without having to join the hustle & bustle of a town centre, then this venue is for you.
OVERALL SCORE
37 • JU LY 2017 • WAT ERF RO N T L I FE
4/5
WATERFRONT History
ALL ABOUT…
SUFFOLK RECORD OFFICE and THE HOLD WRITTEN BY AMY RUSHTON
This month, we present to you our ‘A to Z’ of Suffolk archives! To celebrate Suffolk Day on June 21st, we have put together an “archival” A to Z of Suffolk. It’s amazing the gems that our archivists find when they’re researching things like this! We hope you enjoy this little taste of the archives we hold in care for you and all of Suffolk. Here are my favourite letters (can you guess why?). The full A to Z can be found at www. suffolkarchives.co.uk/places/a-z-of-suffolk/ H is for Holiday Camp…Holiday Camps as we know them first came into existence at the beginning of the 20th century. One of the
earliest opened at Caister on Sea in Norfolk in 1906. Visiting this camp inspired Herbert Potter and his brother Arthur to open a similar holiday camp at nearby Hemsby. In 1924 the brothers opened a new holiday camp at Hopton-on-Sea, Suffolk. Ten years later Herbert transferred this camp to his married daughter Rosa Groom and the camp later became known as “Groom’s Holiday Camp”. Herbert purchased a large site closer to the beach and opened another there which was named “Hopton Beach Holiday Camp”. By the mid-1930s there were no less than five holiday camps at Hopton. Hopton Beach Camp continues today; it is still owned by the Potter family and is known as “Potters Resort”. O is for Olympics...sixteen towns and villages in Suffolk extended a warm welcome to the Olympic flame as it made its way around the UK on a 70day journey to the London 2012 Games. As the Torch Relay arrived in Suffolk on 5th July it journeyed through the county hosted by Lowestoft, Wrentham, Reydon, Southwold, Kelsale, Saxmundham, Aldeburgh, Wickham Market, Ufford, Melton, Woodbridge and Felixstowe and ended the day with an evening celebration hosted in Ipswich. The route included Southwold’s iconic beach huts. The torch bearer in Southwold was Caroline Emeny from Laxfield. Caroline has also recorded her impressions and memories for our permanent archive for the 2012 Olympic Legacy in Suffolk.
38 • JULY 2017 • WAT ERF RO N T L I FE
L is for Lemon Squeezer...St Mary’s The Virgin, Parham, Lemon Squeezer to be precise! According to the church guide, an argument in 1824 between Parham and neighbouring Hacheston caused a dispute between the two parishes. The vicar, G J Haggitt, who was in charge of both parishes, decided to commission the lemon squeezer in an attempt to mend the division, on which he had the following inscribed: “May the acid be all in our punch and none in our composition” along with the names of the Hacheston churchwardens. It is believed that he then invited both sides to enjoy a bowl of punch with him, in the spirit of reconciliation.
Southwold torch relay, 2012 (A5360)
D is for William Dowsing...born at Laxfield in 1596. He worked as a farmer until 1643 when he was appointed as ‘Commissioner for removing the monuments of idolatry and superstition from churches in the Eastern Association’. Everywhere else in the country this process was overseen by churchwardens appointed by an Act of Parliament, Dowsing was the only exception. For fifteen months he kept a journal of his actions recording the systematic removal of images, chancel steps, and windows from Churches in Suffolk and Cambridgeshire. In 1644 his work was widened to include any representations of angels and images in stone, glass or wood. At Suffolk Record Office we hold published copies of his journal and his will of 1668.
Pakefield Hall Holiday Camp, 1930s (1300/85/134/5)
3 9 • JULY 2017 • WAT ER F RO N T L I FE
The Principal Residential Block Managing Agent Across The Ipswich Waterfront If you would like a free, no obligation, proposal and quotation for the management of your block please contact us; 01473 216 200 enq@ews.co.uk 31 Lower Brook Street Ipswich IP4 1AQ
Buildings Management
Service Charge Management
Staff and Contractor Management 4 0 • JU LY 2017 • WAT ERF RO N T L I FE
South of France VERSUS
THE WATERFRONT You would be hard pushed not to appreciate the ambience and views on offer at the Waterfront’s marinas. On a ‘blue sky day’ the area feels like a holiday spot and if you checked in to a local hotel late one night & in the dark, your first sight of the water the next morning would result in a “wow”! The area has been likened to marinas in Europe, so how different is it? See if you can spot which of our images are of the French Riviera and which are of Ipswich’s Riviera! Simply list the numbers 1-10 in an email and against each number, add the word Ipswich or France. Send your answers to info@waterfrontlife.co and the winning entry will be drawn at random on the 19th of July. The winner will enjoy breakfast for 2, overlooking the marina, at The Grazing Sheep. 1.
4.
2.
3.
6.
9.
7.
5.
8.
10. 41 • JULY 2017 • WAT ERF RO N T L I FE
RESTAURANT
of the year 2017 40 VENUES ARE THROUGH TO ROUND 2 17 VENUES WILL HAVE TO TRY AGAIN NEXT YEAR ROUND 2 JUDGING HAS BEGUN To see if your favourite has made it through, visit https://www.waterfrontlife.co/roty2017/ Good luck to the remaining venues
SPONSORED BY
READ ALL CLEANED UP
about it
Team members from the Port of Ipswich and the Ipswich Haven Marina again recently joined forces with the local community to clean up the waterfront area. The clean-up was part of ABP’s ‘Tidy Friday’ initiative, rolled out across ABP’s ports nationwide to encourage port staff to work with the community to keep ports and the surrounding areas tidy. The latest event included a litter pick, the clearing up of public areas and a thorough water-based exercise, cleaning debris and litter from the Wet Dock. ABP Divisional Port Manager Paul Ager said: “Our first clean-up took place in January and we were able to make a real difference on both water and land. Richard & Hannah from Waterfront Life were proud to attend and help out.
4 2 • JULY 2017 • WAT ER F RO N T L I FE
WATERFRONT Counsel
A MONTH in the life of... WRITTEN BY LIZ HARSANT
Liz Harsant was elected Councillor in 2002 to represent Holywells Ward and in 2004 became Leader of Ipswich Borough Council, in a joint administration (Conservatives /Lib Dems) for 6½ years. Amongst other things, community spirit is one of the reasons that Liz writes for Waterfront Life. Well this is a difficult article to write. On the 18th of April Theresa May called a General Election. Here we were fighting the Suffolk County Council election with just 2 weeks to go. I felt confused as to why the Prime Minister would want to do this; she had a mandate to negotiate Brexit and she seemed a popular leader. I had booked a holiday in Spain almost a year ago - and with friends - so it couldn’t be cancelled or changed. A week before I left I fell flat on my face and ended up with two black eyes and although nothing broken, felt pretty miserable, rather shaken and a little unwell. Not like me! I returned from my holiday and Ben Gummer had arrived in Ipswich and was busy writing the manifesto. At that time we
were all optimistic that there was absolutely no reason why Ben wouldn’t increase his majority. Nearly everyone spoke highly of him on the doorstep and then the Manifesto was published! Oh dear. Ben and I had in the past not always agreed on certain subjects but I was shocked by its contents. So then that horrible night. I hadn’t really wanted to go to the Count having been away, but there I was and watching the votes from the boxes in my Ward. I knew then it was over. It was one of the most disappointing nights of my life. Of course, I personally feel sad, but we have Sandy Martin now as MP for Ipswich. We have always got on well and I wish him luck….but he should just reflect that Ben was able to cross all political divides and this is why he was so admired by all people.
4 3 • JU LY 2017 • WAT ER F RO N T L I FE
MY Life
Working together to make Suffolk the best place in the world WRITTEN BY CAROLE THAIN Suffolk Mind wants to make our county the best place in the world for talking about and taking care of mental wellbeing. · All of us have mental health, just as we have physical health, and one in four of us will suffer from mental ill health in any given year. · Just as five-a-day, a little exercise and a balanced diet are part of keeping physically healthy, so it is with mental health.
QUAY PLACE
By joining Friends of Suffolk Mind you will be part of a growing network of people who have pledged to find out how important mental health is and how to look after it. It’s free to join and will give you lots of useful information and support to make your own mental health a priority and create a life that meets your needs, and helps others meet theirs. A small step but one that could make a huge difference in your life and the lives of people you care about. www.suffolkmind.org.uk
4 4 • JU LY 2017 • WAT ER F RO N T L I FE
WATERFRONT Maritime
HISTORY IN PHOTOGRAPHS THE IPSWICH MARITIME TRUST IMAGE ARCHIVE WRITTEN BY STUART GRIMWADE
The maritime history of Ipswich is well documented, but what is perhaps not so well known is the happy coincidence of the construction of the new Wet Dock and the invention of photography by Henry FoxTalbot. It was his invention that inspired pioneer photographers to record the scene in this exciting new medium in the late 1840s. It is remarkable that these first images have survived as a unique legacy of some of the earliest photographs ever taken in the world. Since then, although a few have appeared in various publications, the Trust’s work to digitise them over the past fifteen years brings them back to life for us all to enjoy. One, by local chemist John Wiggin, is of exceptional quality and shows the newly completed Custom House in 1846; then rather attractively described as the town’s new ‘Hall of Commerce and Captains’ Coffee House’, replacing the medieval one on the same site. Another, by Robert Burrows, is believed to be the earliest photograph of the Orwell, taken at Woolverstone Cat House long before the river channel was dredged. Ipswich should be proud to have such rare and important images from the very earliest days of photography.
Recently the BBC’s Michael Portillo came to view the Archive which he then featured in the January 2017 edition of his ’Great Railway Journeys’ programme. Many of the Archive’s 3000 images of the dock and river, can now be viewed on the Trust’s website www.ipswichmaritimetrust.org.uk One of the main reasons for placing the Image Archive on-line is to expand it, adding useful information that we do not currently have and so make it a more useful public resource. Members of the Trust are now able to do this on-line for themselves and of course Waterfront Life readers would be welcome to join us!
The Orwell at Woolverstone, by Robert Burrows c.1845.
The ‘new’ Custom House, by John Wiggin c.1846.
4 5 • JULY 2017 • WAT ER F RO N T L I FE
Cargo Coffee house is a coffee house that prides itself on providing fresh, local
and tasty food with a selection of homemade items from the café and a range of sandwiches, wraps and baguettes from Rayners. Ranging from hot and cold to suit everyone’s preferences. Alongside great coffee from the nations favourite Costa Coffee and their new summer promotion of iced drinks; which can be bought at a discounted price for the students and staff of The University of Suffolk. We welcome all to come in and grab a chair to enjoy the stunning surroundings of the Neptune Quay.
4 6 Part • JUof LYthe 2017 • WAT ERFGroup RO N T L I FE
The Home of Fast, Affordable, Professional, Quality Printing. We Print Banners, Brochures, Stationery, Calendars, Invitations, Magazines, Leaflets, Signage and more...
* * *
Exceptional customer service Quick turnaround We cater for both small and large scale work
01473 727 004 • daren@print4ultd.co.uk • www.print4ultd.co.uk
COMING SOON ‘STUDENT LIFE’ Our strategic partners offer more help & advice on far reaching topics. We also introduce readers to the work of new student writers ‘DATE NIGHT’ We shadow our social media winning couple in the lead up to ‘date night’. Massage therapy, hair & makeup, pre-dinner drinks & a 4 course meal MYSTERY SHOPPER .....We check out another Waterfront venue i.n.c.o.g.n.i.t.o. ‘ROTY’…..Has your favourite eatery made it into Round 3 of the highly anticipated ‘Restaurant of the Year’ awards? NEEDS MET? We report on Suffolk Mind’s efforts to make our county the best place in the world for talking about and taking care of mental wellbeing ‘WEDDING PLANS’ We link up with a wedding planner, a body image consultant and an emotional wellbeing specialist, to explore the stress behind the dress
Get the digital issue straight to your inbox - sign up on our website www.waterfrontlife.co
47 • JULY 2017 • WAT ER F RO N T L I FE
FREE VALUATIONS Selling From
0.6
%
INC. VAT
£1000 minimum fee +VAT (£1200 inc VAT) and subject to sole agency agreement.
Landlords
3
Months
FREE
Management
Subject to a 12 month agreement.
CALL 01473 215743
SOLD/LET BY
Find Your Home www.nicholasestates.co.uk Visit nicholasestates.co.uk for properties in Ipswich, surrounding 4 8 • Felixstowe JULY 2017and • WAT ER F RO villages. N T L I FE