The new look homepage for the waterways.org. uk website, due to launch this spring.
IWA'S DIGITAL FUTURE Coming soon: manage your membership through IWA’s new website
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oon you will be able to easily access and update your membership details, and see other information, such as previous event bookings, donations and shop purchases, through our new website. Whether you are using your desktop computer, smart phone or tablet, you will be able to log in and manage your information. Everyone will have their own personal account area, including members, joint members, volunteers and more. IWA’s new website is due to launch in this spring, and you’ll be able to find it at the same web address (URL): waterways.org.uk. The site will draw attention to our campaigns and events, feature a simplified navigation and a much-improved search function. You can read more about why we are changing our website in our Winter 2019 edition of Waterways magazine.
Get on board Once the website has launched, we will be in touch with more information to help get you started with the website and your new account area. You may receive a link by email if we have an up to date address for you, or instructions through the post. You can help by checking that we have the correct email address for you, particularly if it’s been a while since you’ve heard from us. Email us at membership@waterways.org.uk or phone 01494 783453.
Not online? Don’t worry if you don’t have a computer or prefer not to use the internet. We want to make it as easy as possible for our members to manage their information but there is no requirement for you to use the new website. It will still be possible to manage your membership by contacting the membership team by phone, post or email.
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Mobile first The new website will be much easier to navigate and use with a mobile phone, particularly if you want to log in and renew your membership, edit any of your contact details or preferences or book an event. This is important as over half of our website users now access the site using a mobile phone or tablet, and at the moment these users spend less time on the website and visit less pages. Supporters using mobile devices are currently 50% more likely to exit the website when they get to a payment page on our existing website, compared to those using a desktop device. The new site will improve the experience for mobile users in this area and make it easier for people to support us.
Spring 2020 23/01/2020 12:33
