July 2014 by David Evener

NGWA Water Well Construction Standard Process Accepted by ANSI, page 14

Heavy Duty Check out the 2014 Heavy Machinery Directory, page 30 Also: Drilling fluids, page 23

July 2014

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JULY 2014 NGWA Water Well Construction Standard Process Accepted by ANSI, page 14

VOL. 68, NO. 7 July 2014

Featured ARTICLES 18 Well Replacement Decisions By Michael Schnieders, PG, PH-GW, and Ned Marks, PG

When is it time to replace a well? Part 1 23 Knowing Your Drilling Fluids By Mike Price

Heavy Duty Check out the 2014 Heavy Machinery Directory, page 30 Also: Drilling fluids, page 23

It’s a good idea to routinely brush up on the basics of drilling fluid. 26 Ditch the Paper By Jennifer Strawn

Office management software streamlines paperwork and makes your business more efficient. 30 2014 Heavy Machinery Directory Find out everything you need about the industry’s manufacturers of heavy machinery and their offerings.

About the cover: The focus of this issue is heavy machinery. Check out the 2014 Heavy Machinery Directory on page 30 as well as a feature story on drilling fluid on page 23.

2 䡲 July 2014 WWJ

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Featured COLUMNISTS 40 Safety Matters By Jack Glass, CIH, CSP, QEP, CPEA, CHMM

Managing Worker’s Compensation Effective case management is the key to a good worker’s compensation program.

44 The Water Works 18

By Ed Butts, PE, CPI

Engineering of Water Systems

WWJ DEPARTMENTS 4 First Up Hard Rock 6 Editor’s Note A Lesson Learned 8 In This Issue 11 Industry Newsline Groundwater reaches historic lows in California 14 The Log NGWA Water Well Construction Standard process accepted by ANSI 16 Web Notes NGWA offers variety of products on drilling safely 62 Coming Events 63 Industry Newsmakers Milestone Distributors joins the Everpure family 64 Featured Products 68 Index of Advertisers 70 Regional Marketplace 71 Classified Marketplace Twitter @WaterWellJournl

Part 11(d): The Source, The Well, Part 4

52 People at Work By Alexandra Walsh

Don’t Lose Your Best Employees to an Improving Economy It’s not always all about the money. There are other things to keep your best around.

54 Engineering Your Business By Ed Butts, PE, CPI

Through the Years Vertical Turbine Pumps and Others

58 ACT Like a Sales Pro By Julie Hansen

Improvise Your Way to a Sale Being able to respond quickly will enable you to avoid pitfalls and close sales.

60 The After Market By Ron Slee

Managing the Parts Business This is a business everyone thinks they understand. What don’t they know? The views expressed in the columns are the authors’ opinions based on their professional experience.

WWJ July 2014 䡲 3

First UP

HARD ROCK

rom right to left, Tom Williams, Tim Williams, and Ian Labounty of Spafford and Sons Water Wells drill 6-inch bores to 325 feet in hard gray/ light blue dolomite with a 2007 T-4W for a geothermal borefield in Colchester, Vermont. The dolomite was consistent to about 315 feet; they then encountered a large fracture in excess of 100 gpm. The fracture was on a horizontal plane and was at times like drilling into 1½-inch crusher run stone. The bores were modified from the original design of 20 bores at 500 feet down to 318 feet each. 4 䡲 July 2014 WWJ

Twelve additional bores were drilled to keep the total field length at the original 10,000 feet. Tom, 71, has been drilling since 1964 and runs a T-4W with his son, Tim, every day. Tom purchased the company in 1984 and did not change the name. The company was founded by Norm Spafford Sr. in 1946 in Rutland, Vermont. Photo submitted by Jeffrey W. Williams, MGWC, CVCLD, vice president of Spafford and Sons Water Wells in Jericho, Vermont. Jeffrey is a member of the National Ground Water Association Board of Directors.

First Up is a page of Water Well Journal that showcases—you! Please send in photos and brief descriptions and you just may be “first up” in an issue of WWJ ! And remember, if your photo is selected for the cover of WWJ, you’ll receive $250. If your photos are selected, you will be asked to fill out a photo disclaimer form that grants the National Ground Water Association the royalty-free right to display the photos. Please send high resolution digital photos to tplumley@ngwa.org.

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Editor’s NOTE

A LESSON LEARNED

recently attended a professional development conference, and boy, did I learn a lot! Granted what I learned most was not from a speaker or on the subject of publishing. What I learned was a lesson in humility. Let me put it this way: When a pizza slice ordered seconds earlier promptly slides off your plate and onto the floor before you even pay for it is not your low point of a trip, you know you were humbled somewhere along the way. A colleague and I were in attendance at the event and we were eager to be there. Along with a promising lineup of learning sessions and the opportunity to network with some of the brightest in our field, NGWA was going to receive an honor. It was one we had worked to achieve for four years and now our time on the stage, holding an award, and receiving applause was here. Except it wasn’t. The moment never came. The tie was knotted, the jacket was on, but our name wasn’t called. Unlike years past where the award was singled out—and to put it mildly, made to be a big deal—it wasn’t this Life has a way year. It was simply listed on a presentation slide while someone spoke at the of reminding you what’s opening of the event. Our name and honor appeared on the screen and then truly important. was gone seconds later, replaced by another slide listing volunteers for various committees. That was it. Really. A few swallows of our pride later, my colleague and I were off to our first learning sessions. And you know what? That’s OK. Oh, it didn’t seem so at the time. At the time, I immediately thought they must be recognizing us at one of the lunches or the closing ceremony. But the lunches and ceremonies came and went and there was no award, no applause. Suddenly we were on an airplane home. Have you had something similar happen to you? After all, you’re in the groundwater industry and you provide a life-sustaining substance to those who live and work around you. You’re important. Perhaps you’re a member of the National Ground Water Association or participate in NGWA’s voluntary certification program. If so, you know your stuff. You’re knowledgeable. Perhaps you volunteer for NGWA or your state groundwater association. Perhaps you spread the word about the importance of groundwater protection. You’re a leader. Sometimes when you start thinking all of those things a little too much, life has a way of reminding you what’s truly important. Remember your faith, family, and friends come first. Don’t let a perfectly good slice of pizza staring up at you from the floor remind you where you stand.

Thad Plumley is the editor of WWJ and director of information products at the National Ground Water Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.

6 䡲 July 2014 WWJ

Advancing the expertise of groundwater professionals and furthering groundwater awareness.

Chief Executive Officer Kevin McCray, CAE kmccray@ngwa.org NGWA President Griffin Crosby Jr., CWD/PI Director of Information Products/Editor Thad Plumley tplumley@ngwa.org

Water Well Journal Editorial Review Board Art Becker, MGWC, CPG; Tom Christopherson; Don Harvard; Dan Milan; Roger Renner, MGWC; John Schnieders, Ph.D., and Robert Sterrett, Ph.D. Senior Editor Mike Price

mprice@ngwa.org

Copyeditor Wayne Beatty

wbeatty@ngwa.org

Production and Design Janelle McClary jmcclary@ngwa.org Advertising Shelby Fleck Vickie Crosby

sfleck@ngwa.org vcrosby@ngwa.org

Circulation Coordinator Katie Neer kneer@ngwa.org Contributing Writers Ed Butts, PE, CPI; Donald W. Gregory; William J. Lynott; Julie Hansen; Christine Reimer; Al Rickard, CAE; Ron Slee; Lana Straub; Jennifer Strawn; and Alexandra Walsh Editorial, Advertising, & Publishing Offices 601 Dempsey Rd., Westerville, OH 43081 (800) 551-7379 Fax: (614) 898-7786 Selected content from Water Well Journal is indexed on Ground Water On-Line™ at www.NGWA.org/gwonline ©Copyright 2014 by the National Ground Water Association. All rights reserved.

An APEX award winner 11 consecutive years with 24 total awards, most in the groundwater industry.

The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081. Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paid at Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

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Twitter @WaterWell Journl Twitter @ngwatweets

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Advertise your products and services to the groundwater industry’s most influential readership. Call Shelby Fleck and Vickie Crosby in the NGWA sales department at (800) 551-7379. The monthly WWJ has: ● Approximately 25,000 readers every month. ●

More than 19,000 who are groundwater contractors. Approximately 4000 reside in professions also allied to the field.

●

Readers in every state, Canada, and other international locations.

Consider display and classified advertising, but also special ad treatments like tip-ons, bind-ins, and more.

Shelby Fleck

Vickie Crosby

Also reach people with your products and services with electronic advertising on WaterWellJournal.com and in NGWA Newszine, a weekly e-newsletter of the National Ground Water Association. And if your audience includes environmental firms, consultants, regulators, or hydrologists, ask about WWJ’s sister publications, Groundwater Monitoring & Remediation and Groundwater.

Twitter @WaterWellJournl

WWJ July 2014 䡲 7

In this ISSUE he July issue of Water Well Journal focuses on heavy equipment and features WWJ’s first ever heavy equipment directory.

WWJ Senior Editor Mike Price earned The “2014 Heavy Machinery Direca 2014 Rising Star tory” found on page 30 features product Scholarship from the details and contact information for indusAngerosa Research try manufacturers of drilling rigs, water Foundation. trucks/rig tenders, pump hoists/service Mike Price The Angerosa trucks, backhoes/trenchers, and compresResearch Foundation sors. It is a one-stop shop for you when is a nonprofit organization it’s time to make that next important established by Stratton Pubpurchase for your company. lishing & Marketing Inc. in Senior Editor Mike Price writes about 2003 to conduct research for the functions of drilling fluid in “Knowthe association publishing ing Your Drilling Fluids” on page 23. and marketing communities Price interviews Joe Neri, owner/operator in memory of the late Angela of All Star Drilling and Probing in LauAngerosa, former vice president rence Harbor, New Jersey, on the fundaof research for Stratton. mentals of drilling fluid. The article also The Rising Star Scholarship Proincludes information from Jeff Blinn, gram provides professional developtraining manager for Baroid Industrial ment tuition assistance to emerging Drilling Products in Houston, Texas, young leaders to attend events that exwho presented an educational session pand their knowledge. Price used his on drilling fluids at the 2013 NGWA® scholarship to attend the Association Groundwater Expo and Annual Meeting. Media & Publishing Annual Meeting An accompanying sidebar article preMay 20-21 in Tysons Corner, Virginia. views the 2015 National Ground Water “We heard from many outstanding Research and Educational Foundation professionals this year, and these four McEllhiney Lecture Series in Water Well ambitious individuals demonstrated an Technology, which is titled “Drilling impressive level of leadership,” says Fluids: A Common Sense Approach.” Debra J. Stratton, president of Stratton Freelance writers Michael Schnieders, Publishing & Marketing and founder PG, PH-GW, and Ned Marks, PG, coauof the Angerosa Research Foundation. thored an article titled “Well Replace“It’s great Mike was selected for ment Decisions” that begins a two-part this honor,” adds Thad Plumley, direcseries on knowing when it’s time to drill tor of information products at the a new well. National Ground Water Association Beginning on page 18, the article goes and WWJ editor. “It’s well deserved. over the four main reasons for well Mike has grown in his time at NGWA failure: (1) poor design, construction, and we’re excited for the future as development, and maintenance; (2) conhe learns more and benefits from this tamination of the well or aquifer; (3) natu- scholarship.” ral fouling; and (4) aquifer depletion. The authors provide details on how to evaluate all the possible reasons for well degradation because as they point out: “an informed decision” on whether to install a new well system “is the best decision.” The feature article “Ditch the Paper” on page 26 by freelance writer Jennifer Strawn discusses how business software can impact water well drilling businesses. It can streamline sending quotes, bills, and well logs as well as control inventory and more. Doing so, can leave business owners more time for revenue-generating activities. Strawn notes there are several software packages on the market, but one, WellMagic, is made exclusively for the water well industry and has capabilities generic packages don’t. For example, jobs can be sorted by location and not a person’s name, which is critical as residential well systems can have several owners during the life of the well. 8 䡲 July 2014 WWJ

Disclaimer Water Well Journal and the National Ground Water Association provide information for guidance and information purposes only. This publication is not intended to provide investment, tax, or legal advice. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, Water Well Journal and the National Ground Water Association cannot guarantee as to its accuracy, completeness, and validity and cannot be held liable for any errors or omissions. All information contained herein should be independently verified and confirmed. Water Well Journal and the National Ground Water Association do not accept any liability for any loss or damage howsoever caused in reliance upon such information. Reader agrees to assume all risk resulting from the application of any of the information provided by Water Well Journal and the National Ground Water Association. Trademarks and copyrights mentioned within Water Well Journal are the ownership of their respective companies. The names of products and services presented are used only in an educational fashion and to the benefit of the trademark and copyright owner, with no intention of infringing on trademarks or copyrights. No endorsement of any third-party products or services is expressed or implied by any information, material, or content referred to in the Water Well Journal. Subscriptions/Back Issues For questions, changes or problems with your subscription call Katie Neer. Subscriptions: Water well contractors and other qualified groundwater industry personnel in U.S. and Canada — free; others in U.S. — $115 per year; $15 per copy. Canada – $135 per year; $24 per copy. International: $150 per year; $35 per copy. Subscriptions available through NGWA offices only. We reserve the right to refuse subscriptions to anyone not directly engaged in the groundwater industry. Claims for missing issues must be made in writing within three months of publication and will be subject to the availability of back issues. Advertising Disclaimer Advertisers and advertising agencies assume liability for all content (including text, representation, and illustrations) of advertisements printed and also assume responsibility for any claims arising therefrom made against the publisher. The publisher reserves the right to reject any advertising that it believes is not in keeping with the publication's standards or is deemed unsuitable or misleading.

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How does NGWA help you professionally? It keeps me up to date on the industry. I enjoy Water Well Journal®. I like what it does for the industry . . . keeping us informed . . . letting us know what other people are doing. Would you recommend NGWA membership to others in the industry? Oh, absolutely. I think it’s important to be involved in an organization that is looking out for us and trying to move the industry forward. Todd Mount, CEO Mount Water Well Drilling NGWA member since 1992

Find out more about what being a member of NGWA can do for you and your business today! www.NGWA.org/Membership t 800 551.7379 t 614 898.7791

Industry NEWSLINE Census Bureau Releases April Residential Sales

ales of new single-family houses in April were at a seasonally adjusted annual rate of 433,000 according to estimates released jointly May 23 by the U.S. Census Bureau and the Department of Housing and Urban Development. This is 6.4% above the revised March rate of 407,000 but 4.2% below the April 2013 estimate of 452,000. New residential sales are important to the water well industry as it can indicate possible construction of new water well systems. The median sales price of new houses sold in April was $275,800; the average sales price was $320,100. The seasonally adjusted estimate of new houses for sale at the end of April was 192,000. This represents a supply of 5.3 months at the current sales rate. For more information, visit www .census.gov/construction/nrs/pdf/newres sales.pdf.

Groundwater Reaches Historic Lows in California The Merced Sun-Star reports groundwater levels throughout Californiaâ&#x20AC;&#x201D;and particularly the Southern San Joaquin Valleyâ&#x20AC;&#x201D;are at historic lows, a state Department of Water Resources report released May 2 showed. In many areas of the San Joaquin Valley, groundwater levels this spring were more than 100 feet less than the previous historic lows, according to the 51-page report. Water levels in many parts of Stanislaus and Merced counties fell by 10 feet or more since spring 2010, maps show in the report. Groundwater concerns began escalating last summer in Stanislaus County after a cluster of domestic wells near Denair stopped working. â&#x20AC;&#x153;Fourth of July weekend my well went dry,â&#x20AC;? said Gary Shriver, whose home is in Denair. He spent $13,000 to drill a much deeper well, but he doesnâ&#x20AC;&#x2122;t blame just the drought.

Shriver thinks too many new agricultural wells are draining Stanislausâ&#x20AC;&#x2122; aquifer. â&#x20AC;&#x153;What are we going to do, just pump it until we all go dry?â&#x20AC;? Shriver asked.

Construction Spending Increases in March Total construction spending remained in a holding pattern in March as strong gains in apartment construction and modest growth in homebuilding and private nonresidential activity offset falling public outlays, according to an analysis of new Census Bureau data by the Associated General Contractors of America. Construction is important to the water well industry as it can indicate possible construction of new water well systems. Construction put in place totaled $943 billion in March, 0.2% above the revised February total and matching the latest estimate for January. Spending in NEWS continues on page 12

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WWJ July 2014 äĄ˛ 11

NEWS from page 11 March was 8.4% higher than it was a year earlier. Private residential construction spending increased by 0.5% in March to reach the highest rate since May 2008. The latest total topped the year-ago level by 16%. Single-family construction rose 0.2% in March and 13% yearover-year. Multifamily spending leaped 4.4% and 33%, respectively. Private nonresidential spending edged up 0.2% for the month and 8.6% over 12 months. Most major categories increased from year-ago levels. The largest private segment, power construction—comprising work on oil and gas fields and pipelines as well as electricity projects—rose 2.8% over the year. The fastest-growing private type was communication construction, with a 34% gain since March 2013. Public construction spending declined 0.6% for the month and 0.8% year-over-year, sinking to its lowest mark since November 2006. The largest public segment, highway and street construction, increased 8.5% from a year before, but the second-biggest category, educational construction, slumped 5.3%.

Study Assesses Potential for Contamination of Aquifers in Los Angeles

ontaminated groundwater found at shallow depths in southern Los Angeles County has the potential to migrate to deeper aquifers, according to a scientific study published by the U.S. Geological Survey and the Water Replenishment District of Southern California. The results confirm previous studies conducted by WRD and the U.S. Environmental Protection Agency. More than two million residents get about 60% of their drinking water supply from these deep aquifers. The study focused on aquifers in the 280-square-mile Central Groundwater Basin, one of the most heavily used groundwater basins in southern California. The study did not analyze treated tap water delivered to consumers. Groundwater is typically treated by water distributors prior to delivering it to customers to ensure compliance with 12 䡲 July 2014 WWJ

water quality standards for human health. The regionally coordinated investigation used new and existing data, supplemented with new geologic interpretation techniques. Water chemistry data and groundwater simulation models were also used to understand the interconnections and water flow between different aquifer layers. “Our investigation concluded that contaminated groundwater found at shallow depths in the northeastern portion of the Central Groundwater Basin could migrate to greater depths where many drinking water supply wells are located,” said Eric Reichard, Director of the USGS California Water Science Center. “Now that we’ve established that the potential for migration is there, the next step is to assess the specific risk this may pose to the main drinking water aquifers.” There are multiple sites in the northeast portion of the basin where shallow groundwater contamination is already being investigated and remediated under the oversight of several federal and state regulatory agencies. The results of the study will allow the Water Replenishment District to anticipate possible future contaminant migration and to plan accordingly to protect uncontaminated areas. Additionally, regulatory agencies can use the study results to inform future monitoring and cleanup actions for contaminated sites located in the Central Groundwater Basin. “WRD is responsible for ensuring that our precious groundwater aquifers continue to provide clean, safe drinking water now and for future generations. This study, along with our extensive network of groundwater monitoring wells and our groundwater contamination prevention program, will allow us to protect local water resources, which is of utmost importance as we strive to become independent from imported water,” said WRD Board President Rob Katherman. The full report about the study— “Characterization of Potential Transport Pathways and Implications for Groundwater Management Near an Anticline in the Central Basin Area, Los Angeles County, California”—is available online.

NGWA Member Pens New Novel Jim Mercer, a hydrogeologist and member of the National Ground Water Association who was featured in the February 2014 issue of Water Well Journal, has written a new fiction book, The Tsunami That Reshaped America: A Novel. In this international thriller, a domestic terror attack looms and time begins to run out for a geologist, the president, the country, and the only two people with the ability to save them all. For more information, visit www.amazon.com.

Correction In the 2014 Pumps Directory, which was published in the May issue of Water Well Journal, Indar Máquinas Hidráulicas should have been listed as a manufacturer of “Submersible, Motors” and with pump sizes ranging from 200–4200 gpm. More information on Indar’s offerings can be found at www.indar pump.com. WWJ regrets this error.

Excessive Groundwater Pumping Can Stress San Andreas Fault The Associated Press reports excessive groundwater pumping for irrigation in California’s agricultural belt can stress the San Andreas Fault, potentially increasing the risk of future small earthquakes, a new study suggests. GPS readings found parts of the San Joaquin Valley floor have been sinking for decades through gradual depletion of the aquifer while the surrounding mountains are being uplifted. This motion produces slight stress changes on the San Andreas and neighboring faults. “The magnitude of these stress changes is exceedingly small compared to the stresses relieved during a large earthquake,” lead researcher Colin Amos, a geologist at Western Washington University, said. The study suggests human activities “can cause significant unclamping of the nearby San Andreas Fault system” waterwelljournal.com

through flexing of the Earthâ&#x20AC;&#x2122;s crust and upper mantle, Paul Lundgren of the NASA Jet Propulsion Laboratory wrote in an accompanying editorial. Lundgren had no role in the research. In the past century, the amount of groundwater drawn from the Central Valley for crop irrigation is equal to the volume of Lake Tahoe. The ongoing drought is expected to worsen the problem as communities tap groundwater faster than it can be replenished. As the valley subsides, this change in load causes the Sierra Nevada and Coast ranges to rise, according to GPS measurements taken between 2007 and 2010. Since the San Andreas runs parallel to the valley, scientists said this upward flexing of the surrounding land can trigger small quakes. However, it is unclear whether long-term stresses from groundwater extraction have any bearing on future large earthquakes on the fault.

commercial, industrial, and agricultural products and pesticides were detected at moderate concentrations in about 5% of the groundwater tested. To read the report, you should visit www.usgs.gov/newsroom/article.asp?ID =3874#.U2fk-FeQ-CH.

â&#x20AC;&#x153;Local water distributors, regional agencies, as well as the U.S. EPA are aware of the presence of arsenic, fluoride, boron, and other trace elements in groundwater in the desert region, and are actively working to manage local groundwater resources and assure that water delivered to consumers meets water-quality standards,â&#x20AC;? said Dr. Miranda Fram, chief of the USGS Groundwater Ambient Monitoring and Assessment Program. Nitrate was detected at high concentrations in less than 3% of groundwater used for public supply. Household,

If you have a news brief that you would like considered for this department, send a release to Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org. Deadline: 15th of two months preceding publication (July 15 for September issue).

High Trace Elements Found in California Desert Groundwater

norganic trace elementsâ&#x20AC;&#x201D;fluoride, arsenic, molybdenum, and boronâ&#x20AC;&#x201D; were detected at high concentrations in 42% of groundwater used for public supply in the Borrego Valley and southern desert areas of California, according to a recent study by the U.S. Geological Survey. The USGS evaluated the quality of untreated groundwater for this study, not treated tap water. These findings are significant because elsewhere in the state high concentrations of trace elements generally are found in only 6% to 28% of the groundwater used for public supply. Fluoride, arsenic, molybdenum, and boron are naturally present in rocks and soils, and the water that comes in contact with those materials. High concentrations generally are the result of natural processes, but human activities may have some influence. â&#x20AC;&#x153;Highâ&#x20AC;? are concentrations above the Environmental Protection Agencyâ&#x20AC;&#x2122;s or California Department of Public Healthâ&#x20AC;&#x2122;s established maximum contaminant levels or other non-regulatory health-based levels for chemical constituents or elements not having MCLs. â&#x20AC;&#x153;Moderateâ&#x20AC;? are concentrations greater than one-tenth the MCL. Twitter @WaterWellJournl

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WWJ July 2014 äĄ˛ 13

The LOG

NEWS FROM THE NATIONAL GROUND WATER ASSOCIATION

NGWA Water Well Construction Standard Process Accepted by ANSI Following its determination NGWA properly met its standard development process, the American National Standards Institute (ANSI) has approved, pending a 15-day appeal period for NGWA to issue ANSI/NGWA-01-14, a water well construction standard. Throughout the standard development process, ANSI-required core principles to be followed were openness, balance, lack of dominance, and consensus. NGWA’s first-ever third-party sanctioned standard, ANSI/NGWA-01-14 sets a baseline of expectations for water well system professionals to meet for residential, agricultural, monitoring, industrial, and public supply water wells. The standard seeks to contribute to public health and safety, resource protection, and to serve as an outcomes focus for NGWA’s voluntary water well system professional certification program. The process to establish the standard began eight years ago when NGWA initiated efforts to become an ANSI-accredited standards developer. NGWA’s initiative was officially announced via ANSI’s Standards Action in 2008. Topics covered by the ANSI/NGWA standard include:

• Well site selection • Casing and casing installation • Well screens, filter pack, and formation stabilizer • Grouting • Plumbness and alignment • Well development • Testing for performance • Data recording • Disinfection with chlorine • Water sampling and analysis • Permanent well and test-hole decommissioning. “This is a very good day for our industry. I trust this standard will help us all design and build better products and services for our customers,” says Todd E. Hunter, CWD/PI, a member of NGWA’s Standards Development Oversight Committee and an NGWA Board officer. “I thank everyone involved for the countless hours spent putting this together.” Thom M. Hanna, RPG, also a member of NGWA’s Standards Development Oversight Committee, says the standard will provide minimum criteria to anyone who needs any guidance on properly designed and constructed well systems. “There is more guidance in some places than others, but there are a lot of areas where there is no guidance,” says Hanna, adding that many people look to

NGWA for guidance in well construction, which this standard provides. It will be available in the NGWA Online Bookstore at www.NGWA.org in the near future. For more information, contact Jessica Rhoads, NGWA industry practices administrator, at jrhoads@ngwa.org or by calling (800) 551-7379, ext. 511 (614-898-7791 outside the United States).

Two Contractors Join NGWA Certified Ranks in April Two groundwater professionals joined the ranks of NGWA’s Voluntary Certification Program in April. NGWA welcomed Todd Naugle, CWD, of Hawk Drilling in Washington, New Jersey, and Lyle Sharpe, CWD, of Sharpe Drilling Co. in Cheyenne, Wyoming, as the newest certified well drillers. In all, 10 exams were administered for NGWA certification in March, with five of those passing. Twenty-six exams were taken for state licensure purposes, with eight passing scores. In the first four months of the year, there were 44 certification exams given and there were 100 state licensing exams administered. If you have questions about the NGWA certification programs, contact Jessica Rhoads, NGWA industry practices administrator/certification coordinator, at jrhoads@ngwa.org, or call (800) 551-7379, ext. 511. If outside the United States, call (614) 898-7791, ext. 511.

NGWA Adds 192 New Members in April

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NGWA added 192 new members in April. The total consisted of 93 scientists and engineers, 72 contractors, 10 manufacturers, 8 students, 3 suppliers, 2 manufacturer representatives, and 4 associates. A total of 932 members renewed their membership as well. To learn more about NGWA and how to become a member, visit www.NGWA.org/Membership.

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NGWA Offers Variety of Products to Help You Drill Safer and Smarter

but also seasoned workers who may need a refresher on safe practices. Drill Safe, Drill Smart covers the most common causes of drill site accidents: slips, trips, and falls; materials handling; chemicals; machine guarding; and electrocution. In addition to the video, the DVD includes printable documents—a job safety analysis form, lighting guidelines, a pre-trip inspection form, and a safety assessment plan.

NGWA Press An assortment of NGWA products are available for you to drill safely and more efficiently: • A 30-minute DVD, Drill Safe, Drill Smart, is available online in the NGWA Bookstore. Produced in collaboration with the video production company Training Without Boredom, Drill Safe, Drill Smart is an informative but fun video that keeps those watching alert to the important details. Suitable to the drilling of both domestic water supply and environmental wells because many of the same hazards apply, the video is not just for new drill crew employees,

• Bucyrus Drills by David M. Lang, PE, is a book that recounts the history of drilling; early manufacturers of drilling equipment; the emergence of drilling methods, rigs, and drill bits; and the role of Bucyrus International Inc. (formerly Bucyrus-Erie Co.) in furthering the science and art of drilling. While tracing Bucyrus’ history of more than 75 years, also covered are the growing need that was created for water well drilling and blasthole drilling. The text includes Bucyrus drill production ter-

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minology, drill features, and several images from the company’s archives. • NGWA’s Drilling Cost Calculator will show you the true cost of doing business, and help you set the profit level your business needs to succeed. Designed to be as detailed as you want, the calculator enables you to plug in costs to all of the categories that contribute to your overall cost of water well drilling. You can also plug in different scenarios to see what is needed to achieve the profits you want for your company. It is designed as an easy-to-use Excel workbook and comes complete with a user’s guide written by contractors for contractors. NGWA members can download this calculator and others for free as a member benefit under the “Member exclusives” section at www.NGWA .org. Nonmembers can purchase the calculator in NGWA’s Online Bookstore.

Secure Booth Space at 2014 NGWA Groundwater Expo and Annual Meeting The online booth selection database for the 2014 NGWA® Groundwater Expo and Annual Meeting, December 912 in Las Vegas, is up and running for industry manufacturers and suppliers at www.GroundwaterExpo.com. With the online process, you can request your booth space, complete the exhibit application, and pay for the space with a credit card. The Groundwater Expo trade show dates are December 10 and 11. These two days give you the opportunity to gain direct access to thousands of groundwater professionals. You can meet a year’s worth of contacts in just two days and showcase your products at the most prestigious show in the groundwater industry. Attendees at the Expo are there to inspect and compare products and equipment vital to their livelihood. If you have questions, you should contact NGWA’s Vickie Crosby at vcrosby@ngwa.org, or call (800) 5517379 (614 898-7791 outside the United States), ext. 593, or Shelby Fleck at sfleck@ngwa.org, ext. 523. waterwelljournal.com

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WELL REPLACEMENT DECISIONS When is it time to replace a well? Part 1 By Michael Schnieders, PG, PH-GW, and Ned Marks, PG

ells foul, age, and degrade for a number of reasons. With increased limitations placed on new wells, higher energy costs for operation of existing wells, and ever increasing regulatory oversight, well owners are demanding more from their well systems. Each well is unique, and as such is a reflection of the sum of its components, the setting, and the way it has been maintained. While certain things can be used to extend the longevity of the system, there are many issues that impact the well’s lifespan. Let’s look at well degradation and some of the factors that impact the decision of well replacement. 18 䡲 July 2014 WWJ

Well failure comes down to an issue of production, produced water quality, quality of construction, and those areas outside of our control (Murphy’s Law and an affinity for bad luck). As such, the main categories of well failures are: 1. Poor design, construction, development, and maintenance 2. Contamination (of the well and/or the aquifer) 3. Natural fouling as a result of chemical, biological, or formation influence on the well 4. Aquifer depletion.

Starting on Day One Many consider well design as an offthe-shelf issue, something left to last

minute designs or the availability of materials. But without a design and construction plan tailored to the site, problems often start on day one. Many of the aspects of well failure with regards to this subset are the result of cost-cutting measures enacted early on in the design process. For example, it is a common practice in the Midwest to place stainless steel screens with carbon steel casings in an effort to reduce project costs. The initial savings (15% to 25% estimate) is quickly lost, though, in the increased maintenance efforts, cost of iron removal or secondary water treatment methods, and general degradation of the well structure due to corrosion.

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In a similar sense, well development is often reduced as it falls at the end of well construction when many projects are already running over budget and off schedule. A poorly developed well can limit well efficiency and impact produced water quality for the entire life of the well. Mistakes made during construction of the well can impact the well, its capacity, water quality, and cost of operation for its entire life. The groundwater industry continues to be hindered by a “run to failure” attitude. In the eye of the contractor, new well construction is more lucrative. In the mind of the engineer, new wells are more exciting. For the owner, when faced with reviving a well reduced to 15% of original capacity, a new well may just be more economical. Part of this attitude is wells by their very nature are out of sight, and as such not always found at the top of the maintenance list (or “out of mind”). As long as the well has continued to produce, maintenance is often held off. But as Twitter @WaterWellJournl

well replacement has become more difficult and expensive, some owners are starting to look closer at their wells and taking steps to be more proactive with maintenance. Although the United States enjoys a fairly safe groundwater supply, aquifers are still susceptible to contamination through naturally occurring chemicals and minerals (such as arsenic), poorly maintained private and public wastewater treatment systems, regional land use practices, industrial releases, and other sources.

Impacting More Than One System The contamination of private well systems not only compromises the household directly served by the well, but also nearby residences and municipalities depending on the same aquifer. Contamination, whether the result of a contaminant entering the watershed and aquifer or direct impaction of the well, can dramatically affect the use and the longevity of the well.

As the drought continues across many parts of the U.S., surface water bodies and areas of groundwater recharge are becoming increasingly impacted, with long-term implications on regional water supplies. One additional source of contamination for consideration is the impact of regulatory changes imposed on water quality standards for existing wells. Systems that were under the limit when constructed can find themselves no longer in compliance, with no change in actual water quality occurring. Natural fouling itself can be divided into three categories: chemical, biological, and mechanical. However, more often than not, a fouled well is experiencing a combination of the three. Biological fouling—or “biofouling” —is often the result of a specific bacterial occurrence such as coliforms or the buildup over time of significant amounts of biofilm. WELLS continues on page 20 WWJ July 2014 䡲 19

Heavy corrosion including pitting and degradation is visible on the column pipe. Damage to the structure is significant and reflected additional corrosion occurring on the well casing. WELLS from page 19 Chemical fouling accounts for the precipitation and the accumulation of mineral scale, which typically reflects the contributing aquifer water chemistry. Mechanical fouling is generally accepted as the accumulation of fine-grained sediments that have migrated towards the well and are mechanically blocking producing zones. Corrosion within the well system is generally a result of some level of interaction between each of these areas and the well’s design. Aggressive water chemistry, dissimilar metals, stray current, and microbial induced corrosion are all types of corrosion that can quietly impact the well’s structure and produced water quality over time.

Although the United States enjoys a fairly safe groundwater supply, aquifers are still susceptible to contamination through naturally occurring chemicals and minerals.

Tired and well-used municipal pump scheduled for replacement. Damage and corrosion are evident throughout the pump and column pipe assembly. Sometimes, corrosion can be minimized with material selection. felt at an alarming rate at times. Groundwater levels decline as a result of supply and demand. With decreased recharge and increased demand, the storage available in our aquifers declines. As greater demands are placed on surface water management and as weather patterns change, millions of gallons of potential recharge have been redirected away from our aquifers. With no lessening of demand, many regional groundwater sources are being impacted significantly. Many people don’t realize the connection between surface water and groundwater also works in reverse. As aquifer levels are recharged—springs, streams, and other surface water bodies are recharged as well. The reverse is evident during periods of overpumping when streams and lakes within the watershed will experience a declining level.

The Growing Concern In the same category as natural fouling are the unintended consequences of poor maintenance and overly aggressive well rehabilitation in response to these issues. Methods ranging from excessive chemical use to ground freezing to explosives have been used on wells, often with little regards to identifying the problem or condition of the well. Just as dangerous as the potential for overreacting are the results of procrastination, resulting in attempts to restore capacity losses in excess of 70 percent on an aged well structure. Source aquifer depletion is a growing concern throughout the world. In the United States, with much of the country impacted by drought in the past few years, the effects are being 20 䡲 July 2014 WWJ

Aquifer depletion impacts well systems by lowering the water table, increasing aeration and turbulent flow, increasing zones of influence, instigating localized subsidence, changing the produced water quality, and stressing water systems components such as pumps and water treatment equipment. With rising energy costs, a number of municipalities are paying closer attention to well efficiency and the cost to operate their wells. Poorly neglected wells impacted with scale or biomass plugging can result in the pump having to work harder and longer to move the same volume of water, resulting in higher operation costs and increased wear on the pump and motor. waterwelljournal.com

Armed with this information, you need to look at several major questions: • Is the well structurally sound? • Has the water quality changed, and if so, are our treatment methods adequate? • At what level of capacity and efficiency is the well operating? • If returned to full capacity, can the well meet our current or future demands? • Is the well and area of recharge vulnerable to contamination, altered land use, or changing weather patterns?

Downward-facing image from a potable well video survey. Mineral scale and biomass accumulation is significant, with heavy fouling of the louver screen completion evident. Although water quality remained stable, significant impaction of the well’s capacity and efficiency had occurred. In a similar manner, poorly designed wells or wells located in aquifers with significantly impacted water levels can see decreasing levels of efficiency. Expecting a replacement well to achieve historical pumping rates with less saturated thickness is unreasonable. The specific capacity may not change but overall yield will. Another driving consideration is the rising cost of replacement. While costs have impacted all facets of the industry, new well construction remains an expensive endeavor. Look at all the parts and pieces that are needed: casing, screen, gravel pack, column pipe, land, permitting, infrastructure, and access. Not to mention the cost to drill the well and complete it. Typically more of an industrial mindset, many well owners are beginning to see regular monitoring and maintenance leads to increases in longevity and efficiency with far fewer costly repairs and extended downtimes. As it is often said, the informed decision is the best decision. When evaluating whether to repair or replace a well, you need to assemble as much historical and current data as possible. This forensic review should include water quality data, pump performance data, construction, development methods, treatment history, power demand, and source water aquifer data. Current information regarding the surrounding watershed and areas of recharge is valuable, as is a current assessment of land use and future development in and around the well site. In addition to historical data, you should get a current assessment of the well’s condition, pumping capability, and its produced water quality. You are likely envisioning a growing laundry list of information. Sadly, much of this information is often lost or scattered, having been a victim of different operators, engineers, and contractors who have worked on the well. Even if a well is operating fine, well owners and operators are encouraged to begin accumulation and management of this data for each of their wells. Twitter @WaterWellJournl

Water Well Journal will feature Part 2 of this two-part series next month, looking at the decision process involved in determining repair or replacement of potable well systems. WWJ

Michael Schnieders, PG, PH-GW, is a hydrogeologist and senior consultant for Water Systems Engineering in Ottawa, Kansas. He has an extensive background in groundwater geochemistry, geomicrobiology, and water resource investigation and management. He can be reached at mschnieders@h2osystems.com. Ned Marks, PG, is a geologist and principal at Terrane Resources Co. in Stafford, Kansas. He works with numerous municipalities and industries within the region on water quality, water production, and groundwater contamination issues. He can be reached at terresco @yahoo.com.

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echnological enhancements have impacted the entire drilling process, all the way down to the use of drilling fluids. “If you utilize technology, you can drill a real nice clean mud hole,” comments Joe Neri, owner/operator of All Star Drilling and Probing in Laurence Harbor, New Jersey. Neri grew up in the drilling industry and is in his 28th year of drilling. His advice to those new to the industry learning about drilling fluid is to get as much experience as a driller helper and learn how much drilling fluid to mix. Simply put: Work clean and don’t recirculate the drill cuttings. Here, we’ll discuss the functions and fundamentals of drilling fluids, also referred to as drilling mud.

KNOWING YOUR DRILLING FLUIDS It’s a good idea to routinely brush up on the basics of drilling fluids. By Mike Price

Functions of Drilling Fluid In Groundwater & Wells, third edition, the functions of drilling fluid include: 1. Clean the bit and the borehole bottom 2. Stabilize the borehole 3. Cool and lubricate the drill bit 4. Control fluid loss 5. Drop cuttings into a settling pit 6. Provide information about the wellbore 7. Control the formation 8. Maximize productivity. Maximizing productivity is key in today’s competitive marketplace. Using mud rotary is one of the quickest drilling methods, says Sam Migliaccio, operations manager for All Star Drilling and Probing which drills with mud, air, and auger. “Drilling with mud rotary, you can make a lot of production in a day versus hollow stem auger.” In addition, Migliaccio, who drilled for 40 years, mentions a couple of the less obvious functions of using drilling fluid: • Control hydrostatic pressure. You can increase your mud weight with FLUIDS continues on page 24 The functions of drilling fluids are many, making it critical during the drilling process. Twitter @WaterWellJournl

WWJ July 2014 䡲 23

FLUIDS from page 23 additives to keep down what Migliaccio calls “artesian conditions” or increased hydrostatic pressures. • Helps with erosion. Before you come out of your casing, always have a rule: Mix mud to prevent a blowout or erosion at the base of the casing. The mud will help control erosion of soil where you might keep the outside diameter of your borehole consistent with the inside diameter of your casing by not eroding too much of the formation and have a blowout at the surface or a loss of your casing seal. You can do that with viscosity. If you run into a situation with gravel pockets, try increasing your viscosity and it helps with your uphole velocity, gives mud more energy to remove heavier cuttings, and prevents mud loss by building a wall cake.

“Maximizing productivity is key in today’s competitive marketplace. Using mud rotary is one of the quickest drilling methods.” Beyond the functions of drilling fluid, deciding which one to use is critical. Typically, All Star Drilling and Probing uses a polymer-based drilling fluid unless it runs into a situation with a caving for gravel formation. It’s critical for its crew to drop cuttings because it doesn’t want to recirculate cuttings—it just eats up their pumping equipment. “Polymer muds are great at dropping the cuttings,” Migliaccio says, “even silt- and clay-sized cuttings. We even use a little when we core, which is great for reducing friction.” Migliaccio says bentonite mud tends to hold the cuttings, and if the drilling formation calls for a wall cake, bentonite is the logical option. Bentonite is commonly used in the oil and gas drilling industry.

Properties of Drilling Fluid Jeff Blinn, training manager for Baroid Industrial Drilling Products in Houston, Texas, presented an educa24 䡲 July 2014 WWJ

Drilling Fluids to Be Focus of 2015 McEllhiney Lecture Series in Water Well Technology Ronald B. Peterson of South Jordan, Utah, will present the 2015 McEllhiney Lecture Series in Water Well Technology. He will present “Drilling Fluids: A Common Sense Approach” —which stresses using the proper drilling fluid for a particular project is paramount to a successful job. Peterson has been involved in the drilling industry for more than 36 years. Hired in 1977 by Baroid Industrial Drilling Products as a field service representative, he has worked in various Ronald B. Peterson positions for the company throughout his career, including as an account rep and manager, all in the industrial drilling fluids market. His presentation will briefly cover the evolution of the water well industry with emphasis on drilling fluids and grouts, and the progress that has been made over time as technology and the understanding of drilling fluids has improved. Topics to be covered include, but are not limited to the: • Evolution of the water well industry • Importance of proper project planning and follow-through • Functions of a drilling fluid • Uses of bentonite, focusing on its use as a basis for drilling fluids • Development of other drilling fluid additives and their use to enhance the fluid properties • Proper selection of a grout • Development of grouts, and the issues and limitations in placement and in attaining a competent well seal. Peterson’s lecture will provide the basics for the proper planning, implementation, and follow-through of a well-designed drilling program with the goal of providing the best seal possible during the final well construction. You can learn more at www.ngwa.org/Foundation/mcellhiney/Pages/FutureMcEllhiney-Lecturer.aspx. All requests must include a completed request form and be submitted via email to rgeddes@ngwa.org by October 1.

The National Ground Water Research and Educational Foundation McEllhiney Lecture Series in Water Well Technology is made possible by a grant from Franklin Electric.

Look for Drilling Fluid Vendors Online To view companies’ offerings of drilling fluids, visit the National Ground Water Association Buyers Guide and Business Directory at http://ngwa.officialbuyers guide.net and search “lubricants, drilling fluid.” For more information on the function and use of drilling fluids, visit the NGWA Bookstore at www.NGWA.org where you can purchase its top-selling reference book year after year, Groundwater & Wells, third edition. It features 20 years of advancements in technology and knowledge gained in the field. This reference manual is the comprehensive guide for the design, installation, and maintenance of water wells. tional session on drilling fluids at the 2013 National Ground Water Association® Groundwater Expo and Annual Meeting.

Among the points addressed, Blinn explained the properties of drilling fluids: waterwelljournal.com

â&#x20AC;˘ Viscosity: Resistance to flow and contributes to hole cleaning, cuttings settling, borehole stability, and pumping pressures â&#x20AC;˘ Density: Mass/volume or fluid weight and used to calculate the hydrostatic head â&#x20AC;˘ Rheological properties: Flow properties; PV, YP, gel strengths â&#x20AC;˘ Filtration properties: Filtrate volume and filter cake thickness â&#x20AC;˘ Sand content: Particles >74 microns. High sand slows the penetration rate and may plug production zones â&#x20AC;˘ pH and calcium: Chemical analysis.

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Blinn told attendees they must pay attention to each part of the drilling program, including drilling fluids. â&#x20AC;&#x153;Drilling fluids are part of the good drilling practices success formula,â&#x20AC;? he says. WWJ Mike Price is the senior editor of Water Well Journal. In addition to his WWJ responsibilities, Price produces NGWAâ&#x20AC;&#x2122;s newsletters and contributes to the Associationâ&#x20AC;&#x2122;s quarterly scientific publication. He can be reached at mprice @ngwa.org.

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DITCH THE PAPER By Jennifer Strawn

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Office management software streamlines paperwork and makes your business more efficient.

ater well contractor Albert Oosterbrink hates paperwork. When he first purchased Peters Well Drilling in Chilliwack, British Columbia, the accounting software he used required a lot of it. “I would get the customer name and address and plug it in the (accounting program). Later on, we’d redo all of the information again when we did the work order. Then, we’d redo all of the information again when we did the well log,” Oosterbrink says. “That’s a lot of extra handwriting— way too much for my liking.” That’s when he found WellMagic from Geographic Insights, software designed specifically for water well drilling companies. Programs like WellMagic reduce paperwork by managing all aspects of a drilling business in one program—nearly eliminating the need for paper files. “You enter your information once— customer name, address, etc.—and it will carry everything over through the entire scope of the work so you won’t lose information,” Oosterbrink describes it. “Everything is stored in one place, so I don’t need to go back into Word documents and spreadsheets, and I don’t need a bunch of storage boxes anymore.” Office management software today is designed to simplify business operations, reduce paperwork, and, hopefully, make businesses more profitable in the process.

Accounting software + spreadsheets ≠ efficient Many companies using office management software are using QuickBooks or similar accounting software. But because they’re built for businesses in a variety of industries, they likely don’t do everything water well drilling companies need. “Your water well drilling company is a square peg and QuickBooks is a round hole,” says Rick Oberle, president of Geographic Insights in Lansing, Michigan. “You try to put your business in it and it never quite works.” Twitter @WaterWellJournl

Some compensate for QuickBooks’ shortcomings with a system of Word documents and spreadsheets. That’s certainly paperless, but not necessarily efficient. “If I ask, for example, how many open estimates their company has, they can’t tell me because the information is spread out among multiple programs,” Oberle says. “That’s not a system. That’s an electronic shoebox.”

Work smarter—not harder

example, when one of its employees is estimating a job, they can look up each part in WellMagic to see what they paid for it, how much they sell it for, when they last purchased it, and the vendor they purchased it from. “If you see that it’s a part we buy all the time, you’ll know the price is current,” says Jody Sedgwick, vice president of Whisenant & Lyle Water Services. “If you see we last bought the part in 2009, you know you’ll want to check with the vendor to see what the current price is before you do the estimate,” she adds. WellMagic’s mapping feature plots each job by latitude and longitude, so users can review past jobs by geographic location. The mapping feature includes details such as the geology, static water levels, and well yields.

Office management software like WellMagic can make businesses run more smoothly because it’s designed with the groundwater industry in mind. For example, general accounting software often stores customers’ information by first and last names, but it may make more sense for a water well contracting company to store information by customer “The point of interest addresses. isn’t really the customer “The point of interest isn’t really the customer but the job but the job site site and what’s been done there,” and what’s been done there.” Oberle says. “Houses may change hands through the years, and if Once the estimate is created, the you’re only using QuickBooks, statistiwork order can be completed with the cally speaking, your customer informaclick of a button. It displays the custion will be orphaned every seven years tomer’s information, the work that was because that’s how often people tend to completed previously at the site, and the move.” work needed to be completed. It can By having all of your customers’ even tell workers what parts are needed information in a single program, the on the truck to complete the job. entire process from estimate to invoice “Once the job is done, they mark it as takes much less time. finished and tell it to create an invoice,” “I would estimate I save a good two Oberle says. “That invoice is exactly hours per day,” Oosterbrink says. what that estimate was, but they can “Estimating, for example, now takes me adjust it. Say they drilled more than the about five minutes.” estimate; just make the adjustment. With a few inputs, WellMagic can If it’s a service call, you’ll have the calculate the amount of materials you’ll need for a job, making estimating price of your service call, and you can quicker. If the job is a water well drilled add the parts that you sold to them.” If WellMagic controls your invento 100 feet deep, for instance, the user tory, each time you sell a part it updates selects the type of casing, grout, pump, your inventory levels so it’s always etc., and with a couple clicks of the accurate. mouse, the estimate is complete. When setting up the inventory, users Whisenant & Lyle Water Services can select a minimum stocking level. in Dripping Springs, Texas, uses WellOnce a part reaches the minimum stockMagic to track its parts inventory, which PAPERLESS continues on page 28 also assures estimates are accurate. For WWJ July 2014 䡲 27

Go paperless

This is the backbone of WellMagic software as it shows location, current owner, estimates, all construction information, all installed equipment such as pumps, tanks, and treatment systems, and the maintenance history of this site. This information is constant even though owners may change over time.

Nearly everyone has email, and software like WellMagic makes it easier to email estimates and invoices directly to customers. “Almost everyone wants things emailed these days,” Oosterbrink says. “I don’t even need to go through my email. I can go directly through WellMagic. It’s a huge time saver.” Oosterbrink even emails the work orders to his employees so they can bring the orders up on their smartphones. “They type a little memo back, it goes right back to the office, and it’s done,” he says. When the well is complete, Oosterbrink uses WellMagic to create his well logs. He uses the software to upload the well log directly to the Ministry of Environment for British Columbia. In addition to British Columbia, this feature is also available for users in Michigan. When a scheduled maintenance is due on a system, companies can use WellMagic to email reminders to customers rather than printing and mailing reminder cards. “WellMagic could pay for itself in stamps alone within a year,” Oberle says.

Make more money

This WellMagic screen shows the assembly of parts in the upper right. Note each part has both a price and a cost history that updates each time a part is purchased. The form also shows stock level along with any technical details. PAPERLESS from page 27 ing level, it alerts them and reminds them to order more. Then, it creates purchase orders for individual parts or for every part the company needs all at once. “You tell it which vendor you want to make a purchase order for and it automatically creates all the purchase order for the parts that they’re low on, plus all of the parts that are required for the jobs coming up,” Oberle says. 28 䡲 July 2014 WWJ

Whisenant & Lyle’s staff uses the program to run monthly inventory reports, with the inventory levels at the beginning of the month vs. the end of the month as well as the total value of its inventory. The ability to generate inventory reports has greatly improved the way the company does business. “The number one thing WellMagic has done for us is make our operations smoother,” Sedgwick says.

Using office management software tailored to the business doesn’t just save a company money, it can make the company money. For example, if a company sells water treatment equipment or other equipment requiring regular service calls, a maintenance schedule can be set up within WellMagic to generate reminders when a scheduled maintenance is due. “We’ve turned WellMagic into a marketing tool,” Sedgwick says. “We use the information we have to sell our services.” Sedgwick runs a report of all the company’s customers who don’t have water conditioning equipment. This generates a list of customers the company can follow up with. Besides regular maintenance, businesses can use WellMagic’s price costing function to determine how much they’ll earn off any given job. waterwelljournal.com

Just like any program, if you put good information into it, good information will come out of it. “We can rely on everything we need being in the system rather than needing to store paper files,” Sedgwick says. “It really makes everything we need to run our business easier to find and access.” WWJ

This screen shows all treatment systems the company installed including the location, the customer of record when it was installed, the last service date, the next service date, and the current work order number if it is an active job.

“Before they even do a job, they can do a preliminary job costing analysis,” Oberle says. If they want to manipulate the numbers a little bit, it will show if they’re going to make a profit or it can tell them to steer clear of the job because they’ll lose money on the work.” Overall, Sedgwick and Oosterbrink both say using office management software has transformed the way their businesses function.

Jennifer Strawn was the associate editor of Water Well Journal from 2004 to 2007. She is currently in the internal communications department at Nationwide Insurance in Columbus, Ohio. She can be reached at strawnj2 @gmail.com.

Sedgwick still uses QuickBooks but says both programs work well together. “We do journal entries into QuickBooks with the reports we run every month,” she says. “The reports summarize our sales and parts that get sold as well as our inventory purchasing and inventory sales. It gets the information into QuickBooks in a summarized manner.”

Check Out NGWA Cost Calculators Go to the NGWA Bookstore and see the NGWA Cost Calculators that tell you the true cost for doing a job. Calculators for drilling, pump installation, and geothermal are available free to NGWA members. Go to www.NGWA.org today!

Join IG GSHPA in Baltim more for our 20 014 Co onference & Expo October 15-16 Under the g ground, by the sea; the expo for efficiency.

www.igshpaconfe erence.com Twitter @WaterWellJournl

WWJ July 2014 䡲 29

2014 Heavy Machinery Guide Drilling Rigs DRILLING METHOD

RIG MOUNTS DRILLING TYPE Company Name and Address

Acker

Acker Drill Co. Inc. P.O. Box 830 Scranton, PA 18501 (800) 752-2537 (570) 586-2659 (fax) sales@ackerdrill.com www.ackerdrill.com

M – Mud A – Air DTH – Hammer

Tk – Truck Tr – Trailer ATV/Track

POWER Dk – Deck Tk – Truck

HP min – max

PULLBACK In lbs min – max

Tk / Tr ATV/Track

AUGER

Auger

44–120

11,000–24,000

Tk / Tr Track

TOP DRIVE ROTARY

M / A / DTH

63–160

11,000–40,000

Tk / Tr Track

REVERSE CIRCULATION

M / A / DTH

97–180

16,000–40,000

Tk / Tr Track

SONIC/ CORING

M / A / DTH

29–120

9000–30,000

Tk / Tr Track

AUGER

Direct Push/ Auger

33.7–99

38,000–55,000

ATV/Track

DIRECT PUSH

Direct Push

21.6–22

19,250–20,200

TOP DRIVE ROTARY

M / A / DTH

Dk Tk

585–755 410–600

40,000–70,000 30,000–70,000

SONIC/ CORING

REVERSE CIRCULATION

M / A / DTH

Dk Tk

585 600

OIL/GAS

M / A / DTH

755–950

Track

REVERSE CIRCULATION

M / A / DTH

251

38,200

Track

SONIC/ CORING

Sonic

228

15,175

Buckeye Drill Co. 999 Zane St. Zanesville, OH 43701 (800) 767-3745 (740) 454-3311 (fax) sam@buckeyedrill.com www.buckeyedrill.com

Tk / Tr ATV/Track

CABLE TOOL

Percussion

50–155

Central Mine Equipment Co. 4215 Rider Trail North Earth City, MO 63045 (314) 291-7700 (314) 291-4880 (fax) info@cmeco.com www.cmeco.com

Tk / Tr ATV/Track

AUGER

M / A / DTH

59–250

AMS AMS Inc. 105 Harrison St. American Falls, ID 83211 (208) 226-2017 (208) 226-7280 (fax) ams@ams-samplers.com www.ams-samplers.com

Atlas Copco Atlas Copco CMT Tk 3700 E. 68th Ave. Commerce City, CO 80022 (800) 732-6762 Tr (303) 217-2839 (fax) tom.moffitt@us.atlascopco.com www.atlascopco.com Tk

Boart Longyear

Buckeye Drill

30 䡲 July 2014 WWJ

Boart Longyear 10808 S. River Front Pkwy. South Jordan, UT 84095 (801) 972-6430 (801) 977-3374 (fax) info@boartlongyear.com www.boartlongyear.com

20,200–31,000

40,000–70,000

110,000–200,000

19,600–62,830

waterwelljournal.com

RIG MOUNTS Company Name and Address

DRILLING METHOD

DRILLING TYPE

M – Mud A – Air DTH – Hammer

Tk – Truck Tr – Trailer ATV/Track

POWER Dk – Deck Tk – Truck

HP min – max

25–115

PULLBACK In lbs min – max

Diedrich Drill Inc. 5 Fisher St. LaPorte, IN 46350 (800) 348-8809 (219) 324-5962 (fax) ddirc@csinet.net www.diedrichdrill.com

Tk / Tr Track

AUGER

Tk / Track

SONIC/ CORING

M/A

Dk Tk

375 243

Drilling Supply & Mfg. Inc. 7301 Hwy. 183 South Austin, TX 78744 (512) 243-1986 (512) 243-1091 (fax) stanley@dsm-mayhew.com www.dsm-mayhew.com

Tk / Tr

TABLE DRIVE ROTARY

M/A

Dk / Tk

50–200

30,000–100,000

Tk / Tr

REVERSE CIRCULATION

M/A

Dk / Tk

50–200

30,000–100,000

Foremost Industries 1225 64th Ave. NE Calgary, AB Canada T2E 8P9 (403) 295-5800 (403) 295-5810 (fax) sales@foremost.ca www.foremost.ca

Tk / Tr Track

TOP DRIVE ROTARY

M / A / DTH

525–600

80,000

Tk / Tr

TABLE DRIVE ROTARY

Casing Rotator

525–600

40,000–60,000

Fraste SpA Via Molino Di Sopra, 71 37054 Nogara (VR) Italy +39 0442-510233 +39 0442-88426 (fax) fraste@fraste.com www.fraste.com

Tk / Tr / ATV AUGER

Dk / Tk

36–710

3300–132,300

M/A

Diedrich Drill 20,000 15,000

Drilling Supply & Mfg.

Foremost Industries

REVERSE CIRCULATION

Tk / Tr / ATV REVERSE CIRCULATION

M/A

Dk / Tk

68–710

6600–132,300

Tk / Tr / ATV DIRECT CIRCULATION

M / A / DTH

Dk / Tk

36–710

3300–132,300

M / A / DTH

Dk / Tk

36–710

3300–132,300

Dk / Tk

36–710

3300–132,300

Dk / Tk

36–710

3300–132,300

Tk / Tr

TOP DRIVE ROTARY

Tk / Tr / ATV SONIC/ CORING Tk / Tr / ATV CABLE TOOL Tk / Tr / ATV TABLE DRIVE ROTARY

GEFCO 2215 S. Van Buren Enid, OK 73703 (580) 234-4141 (580) 233-6807 (fax) domsales@gefco.com www.gefco.com

9800–32,515

3960

M / A / DTH

Tk / ATV

CABLE TOOL

Percussion

50–150

20,000

Tk / Tr

REVERSE CIRCULATION

M / A / DTH

200–700

10,000–200,000

Tk / Tr

DIRECT CIRCULATION

M / A / DTH

200–700

10,000–300,000

Tk / Tr

TABLE DRIVE ROTARY

M / A / DTH

200–700

10,000–300,000

Tk / Tr

TOP DRIVE ROTARY

M / A / DTH

200–700

10,000–300,000

Tk / Tr

HORIZONTAL/ DIRECTIONAL

M / A / DTH

200–700

10,000–300,000

GEFCO

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WWJ July 2014 䡲 31

RIG MOUNTS Company Name and Address Geoprobe Systems 1835 Wall St. Salina, KS 67401 (800) 436-7762 (785) 825-2097 (fax) info@geoprobe.com www.geoprobe.com

DRILLING METHOD

DRILLING TYPE

M – Mud A – Air DTH – Hammer

Tk – Truck Tr – Trailer ATV/Track

POWER Dk – Deck Tk – Truck

HP min – max

PULLBACK In lbs min – max

Tk / ATV

AUGER

M / A / DTH

Dk / Tk Dk

54–75 54–120

47,000 47,000–80,000

ATV

DIRECT CIRCULATION

M / A / DTH

120

80,000

ATV

TOP DRIVE ROTARY

M / A / DTH

120

80,000

ATV

SONIC/ CORING

M / A / DTH

54–120

47,000–80,000

Tk / Tr Track

AUGER

Dk Tk

100–200 200–435

6625–40,000

Tk / Tr

BUCKET

Dk / Tk

14,000–18,000

Tk / Tr Track

DIRECT CIRCULATION

M/A

Dk / Tk

6625–40,000

Tk / Tr Track

TABLE DRIVE ROTARY

M/A

Dk / Tk

6625–40,000

Tk / Tr Track

TOP DRIVE ROTARY

M/A

Dk / Tk

6625–40,000

Tk / Tr Track

SONIC/ CORING

M/A

Dk / Tk

6625–40,000

Hammer Drilling Rigs 6640-i Old Monroe Rd., Unit 206 Indian Trail, NC 28079 (800) 371-5316 (888) 364-5891 info@hammerdrillingrigs.com www.hammerdrillingrigs.com

Track

AUGER

M / A / DTH

80–120

20,000

Track

TOP DRIVE ROTARY

M / A / DTH

80–120

21,000

Laibe Corp./Versa-Drill 1414 Bates St. Indianapolis, IN 46201 (317) 231-2250 (317) 266-8426 (fax) sales@laibecorp.com www.laibecorp.com

Tk / Track

REVERSE CIRCULATION

M / A / DTH

Dk / Tk

350–630

40,000–95,000

Tk / Track

DIRECT CIRCULATION

M / A / DTH

Dk / Tk

350–630

40,000–95,000

Tk / Track

TOP DRIVE ROTARY

M / A / DTH

Dk / Tk

350–630

40,000–95,000

Tk / Track

SONIC/ CORING

M / A / DTH

Dk / Tk

350–630

20,000

Tk / Track

HORIZONTAL/ DIRECTIONAL

M / A / DTH

Dk / Tk

350–630

40,000–95,000

ROTARY

5.5–20

BUCKET

Geotechnical

CABLE TOOL

DTH

Geoprobe Systems Gus Pech Mfg. Co. Inc. 1480 Lincoln St. SW P.O. Box 96 Le Mars, IA 51031 (800) 383-7324 (712) 546-4145 (712) 546-8945 (fax) guspech@guspech.com www.guspech.com

Gus Pech

Laibe

Little BeaverLone Star Drills 2009 South Houston Livingston, TX 77351 (800) 227-7515 (936) 327-4025 (fax) sales@littlebeaver.com www.lonestardrills.com

2500–5000 500

Little Beaver

32 䡲 July 2014 WWJ

waterwelljournal.com

RIG MOUNTS DRILLING TYPE Company Name and Address

DRILLING METHOD M – Mud A – Air DTH – Hammer

Tk – Truck Tr – Trailer ATV/Track

POWER Dk – Deck Tk – Truck

HP min – max

PULLBACK In lbs min – max

MARL Technologies Inc. 5603-54th St. Edmonton, AB Canada T6B 3G8 (780) 435-8500 (780) 434-7242 (fax) info@marltechnologies.com www.marltechnologies.com

Tk / Track

AUGER

100–200 210–300

9800–18,000 10,000–30,00

Tk / Track

SONIC/ CORING

Dk / Tk

136–203

22,500–29,250

Mobile Drill Intl 3807 Madison Ave. Indianapolis, IN 46227 (800) 766-3745 (317) 784-5661 (fax) sales@mobiledrill.net www.mobiledrill.net

Tk / Tr ATV/Track

TOP DRIVE ROTARY

Dk / Tk

10–500+

5000–35,400

Tk / Tr ATV/Track

AUGER

Dk / Tk

110–130

5000–35,400

Tk / Tr ATV/Track

REVERSE CIRCULATION

M / A / DTH

Dk / Tk

10–500+

5000–35,400

Tk / Tr ATV/Track

DIRECT CIRCULATION

M / A / DTH

Dk / Tk

10–500+

5000–35,400

Tk / Tr ATV/Track

SONIC

M/A

Dk / Tk

10–500+

5000–35,400

Tk / Tr ATV/Track

CORING

M/A

Dk / Tk

10–500+

5000–35,400

REICHdrill Inc. 99 Troy Hawk Run Hwy. Philipsburg, PA 16866 (814) 342-5500 (814) 342-1135 (fax) sales@reichdrill.com www.reichdrill.com

Tk / Track

REVERSE CIRCULATION

M / A / DTH

475–670

30,000–70,000

Tk / Track

DUAL ROTARY

M / A / DTH

475–630

30,000–70,000

Rig Source 700 Hicks Dr. Elburn, IL 60119 (630) 365-1649 (630) 365-1650 (fax) info@rigsourceinc.com www.rigsourceinc.com

Tk / Tr Track

AUGER

M/A

25–115

9800–32,515

Tk / Track

SONIC/ CORING

M/A

Dk Tk

375 243

Schramm Inc. 800 E. Virginia Ave. West Chester, PA 19380 (610) 696-2500 (610) 696-6950 (fax) schramm@schramminc.com www.schramminc.com

Tk / Tr Track

DIRECT CIRCULATION

M / A / DTH

465–760

30,000–200,000

Tk / Tr Track

REVERSE CIRCULATION

M / A / DTH

465–760

30,000–200,000

Tk / Tr Track

TOP DRIVE ROTARY

M / A / DTH

465–760

30,000–500,000

Tk / Tr

HORIZONTAL/ DIRECTIONAL

M / A / DTH

760–1520

130,000–500,000

M / A / DTH

Mobile Drill

20,000 15,000

REICHdrill

Rig Source

Schramm

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WWJ July 2014 䡲 33

RIG MOUNTS Company Name and Address SIMCO Drilling Equipment 802 Furnas Dr. Osceola, IA 50213 (641) 342-2166 (641) 342-6764 (fax) info@simcodrill.com www.simcodrilll.com

SIMCO Drilling Equipment

Sonic Drill Corp. 119 N. Commercial St. Suite 190 Bellingham, WA 98225 (604) 588-6081 info@sonic-drill.com www.sonic-drill.com

Tk – Truck Tr – Trailer ATV/Track

DRILLING TYPE

DRILLING METHOD M – Mud A – Air DTH – Hammer

Tk / Tr / ATV AUGER

POWER Dk – Deck Tk – Truck

HP min – max

PULLBACK In lbs min – max

Dk / Tk

40–71

7600–12,000

Tk / Tr / ATV DIRECT CIRCULATION

M / DTH

Dk Tk

40–71 40–300+

7600–12,000 7600–29,000

Tk / Tr / ATV TOP DRIVE ROTARY

M / DTH

Dk / Tk

71–300+

12,000–29,000

Tk / Tr / ATV SONIC/ CORING

Coring

Dk / Tk

40–300+

7600–29,000

Tk / Tr / ATV REVERSE CIRCULATION

M/A

Dk / Tk

12,000

Tk / Tr Track

SONIC/ CORING

Sonic

Dk / Tk

100–300

25,000

SONIC/ CORING

M / A / DTH

Dk Tk

110 175

14,000 7000

USExploration Equipment Co. Tk / 3510 E. Raymond St. ATV/Track Indianapolis, IN 46203 (317) 780-0117 (317) 780-9126 (fax) bknorr@useeco.net www.useeco.net

USExploration Equipment

34 䡲 July 2014 WWJ

waterwelljournal.com

Simply A Better T Tank ULTRA UV POWDER COAT EXTERIOR PROJECTION WELDED AIR VALVE

BUTYL RUBBER PARABOLIC DIAPHRAGM

PROJECTION WELDED ACCEPTANCE FITTING NO WELD BASE

1-8 0 0 -3 6 5 -4 3 0 0 • w w w. w s t a n k s . c o m Water Systems • An A. O. Smith Company • 500 Tennesse Waltz Pkwy • Ashland City, TN 37015

2014 Heavy Machinery Guide Water Trucks/Rig Tenders

Company Name and Address Flatwater Fleet Inc. 5354 Twig Blvd. Saginaw, MN 55779 (218) 729-8721 (218) 729-7644 (fax) info@flatwaterfleet.com www.flatwaterfleet.com

Flatwater Fleet

FLATWATER FLEET

INC.

Northwest Flattanks 200 18th Rd. NW Choteau, MT 59422 (406) 466-2146 (406) 466-2176 (fax) steve@northwestflattanks.com www.northwestflattanks.com

Northwest Flattanks

Rig Source

36 䡲 July 2014 WWJ

Rig Source 700 Hicks Dr. Elburn, IL 60119 (630) 365-1649 (630) 365-1650 (fax) info@rigsourceinc.com www.rigsourceinc.com

Size Gallon Water Tank

Size Gallon Diesel Tank

Grout Pump Type of Lift/Crane

Lift Capacity

Hopper Capacity

Pumping Rate

Number of Toolboxes

Vertical

Horizontal

2000

250

Tele 20⬘

10,000

2500

230

Tele 20⬘

14,000

1700

230

Tele 20⬘

8600

1200

230

Tele 28⬘

14,000

500

230

Tele 15⬘

3200

2500

250

Tele 28⬘

10,000

500

100

Liftmore

5000 IMT Palfinger

N/A

150 gpm

1000

200

Liftmore

10,000 IMT Palfinger

N/A

300 gpm

6 or 4

1500

200

Liftmore

10,000 IMT Palfinger

N/A

300 gpm

6 or 4

2000

200

Liftmore

10,000 IMT Palfinger

N/A

300 gpm

6 or 4

2500

200

Liftmore

12,000 IMT Palfinger

N/A

300 gpm

6 or 4

3000

200

Liftmore

14,000 IMT Palfinger

N/A

300 gpm

6 or 4

1250

Tiger 3215

3200 lbs

N/A

waterwelljournal.com

Pump Hoists/Service Trucks Company Name and Address Hunke Manufacturing LLC P.O. Box 128 801 West 4th St. Snyder, NE 68664 (402) 568-2221 (402) 568-2223 (fax) sales@hunkemfg.com www.hunkemfg.com

Pulstar Manufacturing 278 CR 4 Dodge, NE 68633 (402) 693-2599 (402) 693-2681 (fax) sales@pulstarmfg.com www.pulstarmfg.com

SEMCO Inc. 7595 U.S. Hwy. 50 North Lamar, CO 81052 (719) 336-9006 (719) 336-2402 (fax) semcopumphoist@yahoo.com www.semcooflamar.com

Model/Name

Mast Size

Maximum Layback

Single, Double, and/or Triple Line

Lift Capacity

Winch Speed

4-part

12,000

120 FPM

2-part

12,000

130 FPM

3-part

21,000

120 FPM

10T

3-part

27,000

140 FPM

12T

3-part

33,000

140 FPM

50T

8-part

100,000

300 FPM

P5HD4L

44 max

4-line

12,400

180 ft/min

P10HD3L

50 max

3-line

15,000

160 ft/min

P12

50 max

2-line

12,000

140 ft/min

P20HD

50 max

3-line

27,000

110-120 ft/min

P38HD

50 max

3-line

45,000

150-300 ft/min

P100

64 max

6-line

100,000

150-300 ft/min

S4,000

13 6

Double

800#

2-speed 280 /min

S6,000

13 6

Triple

16,000#

2-speed 280 /min

S8,000H

12 6

Triple

22,000#

2-speed 280 /min

S10,000

12 6

Triple

30,000#

2-speed 280 /min

S12,000H

Triple

36,000#

2-speed 280 /min

S15,000

Triple

40,000#

2-speed 280 /min

S20,000

Triple

50,000#

2-speed 280 /min

S25,000

Quad

100,000#

2-speed 280 /min

S30,000

Quad

120,000#

2-speed 280 /min

SEMCO

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WWJ July 2014 äĄ˛ 37

2014 Heavy Machinery Guide Mud Recycling Systems

Company Name and Address

KEMTRON

KEMTRON Technologies Inc. 10050 Cash Rd. Stafford, TX (281) 261-5778 (281) 499-4080 (fax) info@kemtron.com www.kemtron.com

Mud Technology International Inc. 2610 Highway 31 West Athens, TX 75751 (903) 675-3240 (903) 675-7837 (fax) info@mud-tech.com www.mud-tech.com

Mud Technology

Tibban Mfg/MudPuppy Intl P.O. Box 2675 Apple Valley, CA 92307 (760) 961-1160 (760) 961-1126 (fax) sales@tibban.com www.mudpuppyinfo.com

Tibban/MudPuppy

38 äĄ˛ July 2014 WWJ

Cleaning Capacity Speed

Horsepower/ Kilowatts of Engine

Size Holding Tank

Bag Capacity

Number of Pumps

Engine Type/Brand

200 gpm Tango 200

1000 gallons

N/A

2 qty 118 series

Stateline Generator

15 kW

390 gpm Tango 400

1800 gallons

N/A

3 qty 250 series

Stateline Generator

60 kW

560 gpm Tango 600

3100 gallons

N/A

3 qty 250 series

Stateline Generator

100 kW

800 gpm Tango 800

4500 gallons

N/A

3 qty 250 series

Stateline Generator

150 kW

1500 gpm Tango 1500

9000 gallons

N/A

4 qty 250 series

Stateline Generator

250 kW

160+ gpm MCT-160

1430 gallons

N/A

Varies

40 kW

320+ gpm RST-600

600 gallons

N/A

Varies

30 kW

400+ gpm RST-1200

1200 gallons

N/A

Varies

30 kW

400+ gpm RST-1400

1400 gallons

N/A

Varies

30 kW

450+ gpm MCT-450

2400 gallons

N/A

Varies

60 kW

500+ gpm MCT-500

3300 gallons

N/A

Varies

80 kW

800+ gpm MCT-750

2700 gallons

N/A

Varies

125 kW

800+ gpm MCT-800

5000 gallons

N/A

Varies

150 kW

1000+ gpm MCT-1000

6500 gallons

N/A

Varies

200 kW

1500+ gpm MCT-1500

6500 gallons

N/A

Varies

200 kW

2000+ gpm MCT-2000

6500 gallons

N/A

Varies

200 kW

350 gpm MP170-25C

600 gallons

N/A

Deutz Turbo

74 hp

350 gpm MP170-HDD

600 gallons

N/A

Deutz Turbo

74 hp

500 gpm MP255-25C

1000 gallons

N/A

Deutz Turbo

74 hp

500 gpm MP255-100

1000 gallons

N/A

Deutz 6 cylinder

254 hp

500 gpm MP255-400

1000 gallons

N/A

Deutz 6 cylinder

254 hp

waterwelljournal.com

Backhoes/Trenchers Company Name and Address Little Beaver Inc. 2009 South Houston Livingston, TX 77351 (800) 227-7515 (936) 327-4025 (fax) sales@littlebeaver.com www.littlebeaver.com

Drive (4WD or 2WD)

Loading Height

Loading Reach

Digging Force

Digging Depth

Width of Trench

Rear Bucket Inclusion

2WD KT2000B

H: 40⬙ W: 31⬙ L: 57 1⁄4⬙

N/A

Driven by V-belts

8⬙

1⬙–3⬙

2WD KT2400B

H: 40⬙ W: 36⬙ L: 72⬙

N/A

Rotates at 800 rpm

12⬙

1⬙–4⬙

Compressors Company Name and Address Iowa Mold Tooling Co. Inc. (IMT) 500 Highway 18 West Garner, IA 50438 (800) 247-5958 (641) 923-6063 (fax) www.imt.com

Twitter @WaterWellJournl

Size

Capacity Range (CFM cubic feet/minute)

Little Beaver Pressure Range (PSI)

405 lbs CAS40P

40 cfm

100 psi

325 lbs CAS45R

45 cfm

150 psi

870 lbs CAS4110HT

110 cfm

150 psi

375 lbs CAS60R

60 cfm

150 psi

300 lbs CAS85

85 cfm

150 psi

770 lbs CAS4110HU

110 cfm

150 psi

WWJ July 2014 䡲 39

SAFETY MATTERS

MANAGING WORKER’S COMPENSATION JACK GLASS

hat has had the most significant impact on workplace safety in the United States? Some would argue it was the creation of the Occupational Safety and Health Administration. Others might say the prevalence of unions was the most important. But it can be reasonably supported that worker’s compensation regulations have had a larger impact on workplace health and safety than all other efforts combined. The requirements of worker’s compensation regulations create large incentives for an employer to maintain a safe workplace. The regulations require insurance costing more money for more dangerous work sites and less money for safer work sites. They require reporting—leading to the threat of bad publicity and stakeholder outrage. They allow for lost workdays—causing staffing and production issues. No matter how you look at it, every employer should choose to have a safer workplace as a result of worker’s compensation regulations.

History of Worker’s Compensation There are many who would think worker’s compensation is a relatively new idea that hit the workplace in the 20th century. This couldn’t be further from the truth. One of the earliest recordings of “worker’s compensation insurance” dates back to around 2050 B.C. The Law of Ur-Nammu in ancient Mesopotamia provided monetary compensation for a specific injury to body parts of workers, including fractures. The Code of Hammurabi, also in Mesopotamia, from 1750 B.C. provided a similar set of rewards for specific 40 䡲 July 2014 WWJ

Effective case management is the key to a good worker’s compensation program. injuries and their implied permanent In addition to being compensated, impairments injured crew members were allowed Ancient Greek, Roman, Arab, and to remain on board and offered less Chinese law provided sets of compensa- strenuous duty—you might say, the first tion schedules with precise payments return-to-work program. for the loss of a body part. Even prior to an industrialized AmerOne of the more interesting early ica, worker’s compensation insurance compensation efforts occurred much was available to employers. Although later on in the 1600s and 1700s in not required by regulation, it was quite a very unlikely field. Privateering (the gentleman’s term for piracy) Worker’s compensation regulawas a dangerous occupation. After all, taking bounty away from peo- tions have had a larger impact on ple who didn’t want to give it up workplace health and safety than led to sea battles, hand-to-hand combat, and injury. Because of all other efforts combined. the ever-present chance of impairment, a system was developed to compensate injured “employees.” There popular and a major percentage of emwas one catch though. He or she (yes, ployers maintained some type of policy. there were female pirates) had to surThe main problem with these policies, vive their wounds to collect as there was though, is they allowed three standard no recorded compensation for death. defenses that employers resorted to The website www.Piratesinfo.com quite effectively. (no kidding) provides some information These principles determined what inregarding the amount of payment (in juries were to be compensated. But they Spanish dollars) that was made to the were generally so restrictive that they injured for losing a body part: became known as the “unholy trinity of defenses.” • An eye—100 pieces of eight • • • • •

A finger—100 pieces of eight Left leg—400 pieces of eight Right leg—500 pieces of eight Left arm—500 pieces of eight Right arm—600 pieces of eight

The average weekly wage for colonial Americans of this period equated to about 2 pieces of eight per week. So the loss of an eye or a finger would merit payment of about 50 weeks of wages. A right arm was worth 300 weeks (a little less than six years). These, in fact, compare rather closely to modern compensation schedules.

• Contributory Negligence. This defense could be used anytime the injury could be associated with something the employee intentionally did. For instance, if something fell on an employee’s head, the employer could say the employee was not asked to walk down that particular aisle and could argue the incident occurred only because the employee was roughhousing, taking a shortcut, or not following directions. • Fellow Servant Rule. This defense applied anytime the injury was SAFETY continues on page 42

waterwelljournal.com

SAFETY from page 40 caused to an employee by the action of another employee. â&#x20AC;˘ Assumption of Risk. This defense meant if an employee entered a field known to have a hazard, he assumed the risk of that hazard. So for instance (applying it to a modern-day example), if an employee is operating a large drilling rig and the boom strikes his head, the employee should have anticipated it because moving booms are a known hazard of drilling. In reality, these insurance programs created little concern for the employer and didnâ&#x20AC;&#x2122;t provide much benefit at all to the employee. Between 1900 and 1910, Maryland, Massachusetts, Montana, and New York each introduced workerâ&#x20AC;&#x2122;s compensation statutes. Unfortunately, the laws in all four states were struck down under constitutional challenge as violating â&#x20AC;&#x153;due process.â&#x20AC;? These initial compensation regulations saw pushback from every front. Employers didnâ&#x20AC;&#x2122;t like the cost. Employ-

ees didnâ&#x20AC;&#x2122;t like the standard defenses. Unions didnâ&#x20AC;&#x2122;t like seeing their power marginalized. And workplace safety continued to be left out in the cold. The New York Court of Appeals declared the stateâ&#x20AC;&#x2122;s compulsory workerâ&#x20AC;&#x2122;s compensation law unconstitutional on March 24, 1911. The very next day, 146 workers, most of them women, were killed in a fire at the Triangle Waist Company in New York City. Not all were killed in the fire. Most died attempting to escape the flames, jumping from nine and ten stories above to the street below. The U.S. federal government in 1908 adopted the first actual â&#x20AC;&#x153;workmenâ&#x20AC;&#x2122;sâ&#x20AC;? compensation law in America, called the Federal Employerâ&#x20AC;&#x2122;s Liability Act. This legislation was adopted at the urging of President Theodore Roosevelt to cover certain federal government employees who were engaged in hazardous occupational duties. A great compromise tended to alleviate most everyoneâ&#x20AC;&#x2122;s concerns. The regulators would get their regulations. The employers, although they still needed to purchase the insurance, would now be

held immune from litigation. The insurers would cover all costs of injuries without blame (no-fault insurance). In addition, the employers could reduce their insurance costs by simply having a safer workplace. The advent of the Experience Modification Ratio (EMR) provided significant incentives to create the safest workplace possible. Due to the compromise among regulators, employers, and insurers and the initiation of the EMR, the first effective comprehensive workerâ&#x20AC;&#x2122;s compensation law was finally passed shortly thereafter in 1911 in Wisconsin. Nine other states passed regulations that year, followed by 36 others before the decade was out. The final state to pass workerâ&#x20AC;&#x2122;s compensation legislation was Mississippi in 1948.

Experience Modification Ratio The backbone of every workerâ&#x20AC;&#x2122;s compensation regulation is that the workerâ&#x20AC;&#x2122;s compensation insurance will be written based upon an EMR. The EMR allows workplaces with a favorable injury history to pay less in insur-

Protecting gg groundwater o protects your livelihood. Urge your customers to ACT T by: t Acknowledging causes of preventable groundwater contamination such as improper disposal of haz zardous household substances, malfunctioning septic systems, and improperly abandoned wells

September 9, 2014

t Considering which may apply to them t Taking action to prevent or correct any contamination tamination they ca an n.

www w.NGW WA.org/PYGWD g t

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42 äĄ˛ July 2014 WWJ

waterwelljournal.com

ance premiums, while those who have an unfavorable history will be asked to pay more. The EMR is calculated based upon the average total loss in each Standard Industrial Classification (SIC) code. Each workplaceâ&#x20AC;&#x2122;s true experience is then compared to the average of its SIC, and its premium is adjusted accordingly. Theoretically, if you cost the insurance company twice as much in claims, you can anticipate paying twice as much in premiums. There are significant weightings, or factors of relative importance, placed in these calculations to ensure an equitable system. For example, even a workplace with zero accidents or claims will still need to pay some amount of premium. It is rare to see an EMR of less than 70%. Also, the number of claims is considered more heavily than the value of claims. So a company that has ten $5,000 claims would have a higher EMR than a comparable company that has one $50,000 claim. Since ratios are based upon the number of employee hours worked, there are additional weightings to protect a small

Find useful safety resources online in the NGWA Bookstore at www.NGWA.org.

company from being heavily assessed due to a single minor injury.

Case Management The heart and soul of an effective workerâ&#x20AC;&#x2122;s compensation program is case management. If you effectively manage your cases, your employees will return to work faster, your insurance costs will be lower, and you can return to normal production. In fact, most studies have shown an employeeâ&#x20AC;&#x2122;s medical progress is greatly enhanced by returning to the workplace quickly, even if it is in a different capacity. The longer an employee is left on workerâ&#x20AC;&#x2122;s compensation leave, the less likely they are to ever return to fully functional status again. An effective case management program will make sure workers are provided the best medical care while allowing them to be a vital asset to the continued operation of the company.

A return-to-work policy including restrictive duty, light duty, training opportunities, and alternative positions has the greatest likelihood of leading to a favorable outcome. Each employer should be sure the worker understands they are vital to the continued operation of the company and the performance of work is also vital to their continued healing. Workerâ&#x20AC;&#x2122;s compensation regulations, insurance, and programs encourage employers to maintain the safest workplace possible. Not only that, but these ensure that every employee will be given the best care possible to address any injury or illness that may arise in the workplace. WWJ Jack Glass, CIH, CSP, QEP, CPEA, CHMM, is the principal consultant for J Tyler Scientific Co. and has more than 20 years of experience as an environmental health consultant. He has consulted on toxic exposures, risk management, and indoor air quality. In addition, he has provided litigation support in several areas including mold, asbestos, indoor air quality, and confined space entry.

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*()&2 ,1& DQ $VWHF ,QGXVWULHV &RPSDQ\ 2215 SOUTH VAN BUREN Âˇ ENID, OKLAHOMA, USA 73703 Âˇ PHONE +1 580.234.4141 Ä GRPVDOHV#JHIFR FRP Ä LQWVDOHV#JHIFR FRP Âˇ ZZZ JHIFR FRP

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WWJ July 2014 äĄ˛ 43

THE WATER WORKS

ENGINEERING OF WATER SYSTEMS Part 11(d)—The Source, The Well, Part 4 ED BUTTS, PE, CPI

uring my career I have either designed, supervised, or participated in the construction of more than 200 new water wells, 68 rehabilitations, and around 100 well

tests. As opposed to tasks such as pump stations or pipelines, water well projects have always held a special place for me. This is most likely due to the history my father and I shared working together. Something I came to realize early on is a water well project is never cut and dry. In fact, I would say on the majority of well projects I was involved with there was some kind of anomaly. The circumstances and outcome might have been as minor as being 6 inches or so off with a well screen setting to a major issue such as a broken well casing. In any event, the particular variances associated with well design and construction, more than any other individual engineering task, forced me long ago to adopt a set of tenets to follow when working on a project. Although everyone has their own way of conducting their work, I would like to suggest a few guidelines that might assist you with the design elements of your projects. Although I don’t always succeed at this, anyone who has ever read my columns over the years knows I strive to find a balance in my project designs and outcomes. In my case I endeavor to accomplish this by using four specific tenets of engineering and design. They’re what I call the ABCD’s of design: 1.

Assemble the best available and usable data in order to develop a functional design that will fulfill the design goal along with the client’s expectations, and then

Base the design on known and reliable engineering formulas, design factors, and associated standards, rules, and codes, and then

Create the design with the lowest practical amount of total system losses (hydraulic, mechanical, or electrical) possible (at the highest overall efficiency), and then

Deliver the final product to the client at the lowest feasible cost, including a balanced consideration and implementation of both the initial and operational cost factors.

You’ve noticed I used the word and (an inclusive term) and then (a progressive term) between the four goals and not or (a term to indicate choice). This is because I do not believe the goals are mutually exclusive, with one goal not dependent on each of the others. To 44 䡲 July 2014 WWJ

the contrary, I firmly believe any good mechanic or individual with adequate experience and knowledge in constructing a system under consideration can also produce a reasonably functional design (the first goal, one that will simply work). The difference is it often takes a trained engineer or designer to understand and implement the additional skills necessary to create a design that fully complies with the applicable codes and with the highest practical level of efficiency, while delivering the final outcome to the client at the lowest overall cost in both initial capital outlay and in periodic operation and maintenance (O&M) costs. These are truly the items of balance of design, since striving to design and deliver a project that will work at 95% efficiency rather than accepting an alternate design that will still fulfill the basic design goal but operate at 92% efficiency, but costs one-third less to install or operate, could be a foolhardy task. The only way to know for sure which option is best is to consider all the individual factors involved in the design and apply each one to the ultimate function, ongoing expenses, and the expected life of the project. So it often is with well design.

Water Wells: The Primary Goals As with all designs and engineered projects, construction of a new water well must fulfill specific and individual objectives for the good of the client and the intended use. These tasks must be performed by the well designer and well driller in concert to ensure that all relevant factors are considered and implemented. The most important of these are: • The well must be capable of producing the required (design) yield (flow rate) at the highest possible well efficiency and lowest head losses. • The well must be constructed and sealed to preclude the introduction of surface water, bacterial and viral contaminants, and other parasitic organisms into the aquifer and well. • The well must be constructed in such a manner to produce high quality water with no or little sand or particulates. • The well must be constructed using the proper materials and methods in order to provide a well with a long service life (40-50 years) and at a reasonable cost of construction and operation. THE WATER WORKS continues on page 46 waterwelljournal.com

Figure 1. New well site review. THE WATER WORKS from page 44

Locating a Water Well Identifying the General Site Generally, a new water well design provides one distinct advantage over many other civil works. We usually know the general area (one section or one mile radius, for example) in which to locate the proposed new well. Obviously, this is not 46 äĄ˛ July 2014 WWJ

always the case, especially in applications using municipal wells, public water system wells, or irrigation wells where the proposed well could conceivably be situated anywhere within the confines or locality of the city, the water system, or next to the irrigation mainline. A new water well, though, will typically be sited on or adjacent to the property intended for a new or expanded subdivision, commercial or industrial development, or farm. Based waterwelljournal.com

on my experience, the best sources of reference data to use when trying to identify or classify a general area for a potential well site are water well logs or reports, or water rights registrations of existing wells in the area. These records, in one form or another, are available in virtually all U.S. states and Canadian provinces and can provide a wealth of information on the depth, yield, and construction aspects of existing wells in the immediate area. Although there can obviously be no guarantee the data shown on one well log will reflect what will be found in an adjacent or neighboring new well, the information is nonetheless vital as a necessary first step in locating a new well site. If possible, well logs from all wells, particularly higher production wells, within a half-mile to one-mile radius from the proposed well site should be obtained and evaluated for well depth, yield, sealing depths, formations, aquifer types and depths, and construction similarities as well as any potential interference that could result to or from the new well. A second reason to use government records is to verify there are no specific water rights or well construction limits, restrictions, or bans on new wells in the proposed area. This is a major consideration in many localities as water depletion or competition between wells has resulted in the complete or partial shutdown of drilling new wells in many regions. For example, in Oregon there are several areas now designated as “Critical Groundwater Limited Areas” which severely restrict the construction of new wells requiring water rights. In most states water well reports and logs are filed according to the well’s location based on the Public Land Survey System. The PLSS is laid out on a grid system, with townships used in the north to south direction and ranges in the east to west orientation. Each township/range combination is further subdivided into 36 sections, with each section measuring one square mile (Figure 1).

Table 1. Maximum Daily Demand vs. Minimum and Optimum Sustained Well Production Maximum Daily Demand

Minimum Well Production1

Optimum Well Production2

< 3000 GPD

5 GPM

5000 GPD

6 GPM

7 GPM

7500 GPD

7 GPM

8 GPM

10,000 GPD

9 GPM

12 GPM

12,000 GPD

10 GPM

13 GPM

15,000 GPD

13 GPM

16 GPM

20,000 GPD

17 GPM

21 GPM

24,000 GPD

20 GPM

25 GPM

30,000 GPD

25 GPM

31 GPM

36,000 GPD

30 GPM

38 GPM

40,000 GPD

34 GPM

42 GPM

50,000 GPD

42 GPM

52 GPM

60,000 GPD

50 GPM

65 GPM

75,000 GPD

65 GPM

80 GPM

100,000 GPD

85 GPM

105 GPM

125,000 GPD

105 GPM

130 GPM

150,000 GPD

125 GPM

160 GPM

175,000 GPD

145 GPM

185 GPM

200,000 GPD

167 GPM

210 GPM

250,000 GPD

210 GPM

260 GPM

300,000 GPD

250 GPM

315 GPM

350,000 GPD

300 GPM

365 GPM

400,000 GPD

335 GPM

420 GPM

500,000 GPD

420 GPM

520 GPM

600,000 GPD

500 GPM

625 GPM

700,000 GPD

585 GPM

730 GPM

800,000 GPD

667 GPM

835 GPM

900,000 GPD

750 GPM

940 GPM

1 MGD

835 GPM

1050 GPM

1.25 MGD

1050 GPM

1300 GPM

1.50 MGD

1250 GPM

1565 GPM

1.75 MGD

1460 GPM

1825 GPM

2 MGD

1667 GPM

2100 GPM

2.50 MGD

2100 GPM

2600 GPM

3 MGD

2500 GPM

3130 GPM

4 MGD

3333 GPM

4200 GPM

5 MGD

4200 GPM

5200 GPM

Locating a Water Well Determining the Required Yield Obviously, before a well can be constructed, the well designer must take the next step: identifying the quantity and quality required. You may note that both of the relevant terms, quantity and quality, were cited as they each figure prominently in the ultimate site selection criteria. In my case, once I have determined the general or specific area in which to construct the new well, the next criteria I use for a well site selection is to try to make sure the selected region or vicinity can produce the needed quantity or yield. The basic reason for this should be obvious. You can usually treat or condition the water to produce the required or needed quality, but it is generally difficult for a well designer to increase or improve the natural characteristics of the aquifer to the degree necessary to increase the quantity or yield of an aquifer to more than it is capable of producing. In other words, although a competent well designer may be able to design a well capable of transmitting 100 gpm with little or no head loss through the well screen, the designer will generally find it difficult to be able to actually create that same 100 gpm of water if it is not already there.

Minimum sustained well capacity is based on limiting the daily well/pump operation to approximately 20 hours/day

Optimum sustained well capacity is based on limiting the daily well/pump operation to approximately 16 hours/day

THE WATER WORKS continues on page 48 Twitter @WaterWellJournl

WWJ July 2014 䡲 47

Table 2. Various Types of Potential Groundwater Contamination Sources Type of Activity Agricultural

Commercial

Contaminant Source

Potential Contaminants

Animal burial sites and feedlots

Bacteria/viruses

Fertilizer storage and application

Nitrates, phosphorus

Irrigation and wastewater storage and disposal areas

Nitrates, phosphorus, bacteria

Pesticide/herbicide storage and application areas

SOC

Bulk diesel and gasoline storage

VOC, lead

Improperly constructed/sealed irrigation well

Bacteria, nitrates, phosphorus

Gas stations, dry cleaning, laundries

Inorganics, SOC, VOC

Laboratories, auto repair, construction

Inorganics, SOC, VOC

Hospitals/medical labs, car washes

Inorganics, SOC, VOC

Cemeteries/crematoriums, junkyards

Industrial

Municipal and Public Use

Residential

Surface Water

Lumber yards/wood pole storage

SOC (Pentachlorophenol), VOC

Improperly constructed/sealed well

Bacteria, nitrates, inorganics, VOC, SOC

Asphalt and gravel plants

Inorganics, SOC, VOC, bacteria (open pits)

Chemical manufacture and storage

Inorganics, SOC, VOC

Wood preservatives (pressure treating)

SOC (Pentachlorophenol)

Rubber products (hoses)

Phthalates Di(2-ethylhexy) (DEHP)

Open pit mining and mine drainage

Inorganics, SOC, VOC, bacteria

Leaking bulk storage tanks

Inorganics, SOC, VOC

Manufacturing facilities/plants

Inorganics (Lead), SOC, VOC

Petroleum production and storage

Inorganics, SOC, VOC

Plastics manufacture

SOC, VOC

Improperly constructed/sealed well

Bacteria, nitrates, inorganics, VOC, SOC

Solid waste transfer stations and landfills

Inorganics, SOC, VOC, bacteria

Storm and sanitary sewer lines

Inorganics, bacteria, viruses

Hazardous waste landfills

Inorganics (arsenic, lead, mercury), SOC, VOC

Sanitary sewage treatment and lagoons

Bacteria, nitrates, SOC, VOC, inorganics

Wastewater/sludge land application

Bacteria, SOC, VOC, inorganics

Garbage burning plants (incinerators)

Inorganics

Septic systems, cesspools, sewer lines, drainfields

Bacteria, viruses, nitrates

Lawns, gardens

SOC (pesticide application)

Lawns, gardens

Nitrates, phosphorus (fertilizers)

Improperly constructed/sealed domestic well

Bacteria, nitrates

Nearby creeks, rivers, streams, lakes

Inorganics, SOC, VOC, bacteria, radionuclides

THE WATER WORKS from page 47 This means identifying the potential site as one that under most circumstances should be capable of supporting a water well with no less than the required yield should be job No. 1. 48 äĄ˛ July 2014 WWJ

Once again, for a public water system, I prefer to work towards obtaining a well that will produce the required water for a maximum daily use, which is often around 200% of the average daily use. I use two criteria to determine the needed well capacity: (1) limiting the daily well and pump operation to 20 waterwelljournal.com

Figure 2. Groundwater flow and contaminant sources. hours per day, or the minimum well production; or (2) limiting the daily well production to 16 hours per day, the optimum well production. As a basic tool, I have developed a guide (Table 1) to assist well designers with the selection of a public water supply well site. The values in Table 1 are intended to reflect the total volume of flow needed by an individual or group of water wells to satisfy the maximum daily demands. For example, a water system with a 1 million gallon per day demand needs at least 835 gpm to satisfy this demand. In many cases an individual well may not be capable of producing this volume and three wells of approximately 280 gpm each would then be needed to deliver the total flow. Another important factor to remember is the values in Table 1 are reflective of what is required to satisfy the source production and not necessarily the much higher peak or fire flow demands. Depending on the size and type of water system, these demands—sometimes as high as 1000% the maximum daily demands shown in Table 1—must be satisfied through the use of elevated storage tanks or ground-level storage tanks with booster pumping. You may also notice the values shown in Table 1 for the recommended minimum and optimum well production capacities do not necessarily coincide with the values for residential wells. This is because the usage patterns and demands are different for the two types of water systems. The recommended maximum limitations of daily operation of 16 hours per day for optimum sizing and 20 hours per day are intended to reflect a reasonable economic balance between the cost of the well and pumping facilities, a reserve for typical power Twitter @WaterWellJournl

outages, and a safety factor for leakage within a water distribution system. Finally, any consideration of a design of a well for a commercial or industrial application will require obtaining the specific water demand and usage patterns for that specific application. For an irrigation system, however, there is a general formula that is used to determine the required volume of water for sprinkler systems (center pivots, linears, handlines, wheel lines, big guns, travelers): Q = 453 × A × D F×H where: Q = Required system flow rate (in gallons per minute) A = Total area irrigated by the system (in acres) D = Depth of water applied per irrigation (in inches) F = Irrigation frequency (in days) H = Hours of operation per day (in hours). The information in Table 1 is intended to be used as a guide only and not as a firm recommendation for all applications.

Locating a Water Well Well Protection A site for a proposed water well needed to serve a large water system should be selected from a serious, balanced, and careful appraisal of the geological and hydrogeological charTHE WATER WORKS continues on page 50

WWJ July 2014 䡲 49

Table 3. Water Quality Parameters and Levels Potential Outcome: Corrosion Contaminant Parameter Level

Incrustation Contaminant Level

Desired Range for Drinking Water

>7.5 pH units

6.5–8.5 pH units

Chlorides

<7.0 pH units >500 mg/L

<250 mg/L

Dissolved Oxygen

>2 mg/L

<~1 mg/L

Hydrogen Sulfide

<1 mg/L

<.05 mg/L (i.e., none)

Carbon Dioxide

>50 mg/L

<~10 mg/L

<1000 mg/L

<500 mg/L

Total Dissolved Solids Calcium Carbonate Hardness

>300 mg/L

50–100 mg/L

Dissolved Iron

>2 mg/L

<.30 mg/L

Dissolved Manganese

>1 mg/L

<.05 mg/L

<1 mg/L

Coliform Bacteria Sand (Physical Erosion)

THE WATER WORKS from page 49 acteristics of the proposed well site and the sanitary protective qualities of the overlying and adjacent land. In some cases, for high valued wells in areas with known or suspected limitations of the available well production, or in regions with undefined aquifer or geologic characteristics, consultation with a professional hydrogeologist with experience in the area in question may be a viable addition to the design team. In addition to this initial examination, a complete analysis must also include a topographical (elevation) survey of the proposed well site and surrounding property, and an inventory and evaluation of the potential and actual sanitary hazards existing within a 500to 1000-foot radius from the well and the setback distance from each potential source of contamination. The actual distance will depend on the topography and percolation characteristics of the well site property. A radius of up to 500 feet should be selected if possible, with a 100-foot radius being the minimum protective distance encircling any proposed well site. Depending on the specific characteristics of the aquifer (anticipated depth of the protective overburden, type of geologic structure, static and pumping water levels, permeability, porosity) and the distance from the well site, 50 䡲 July 2014 WWJ

hydraulic gradient, and type of the potential contaminants, a more detailed study may be required to figure the precise exposure to contamination. This type of study generally results in a determination of the time of travel between the proposed well site and the contaminant source and helps to determine the relative exposure of the well to future contamination issues. The information shown in Table 2 reflects many but not all of the common types of contamination and sources that can occur to a water well and should be used as a general guide. The primary purpose in providing the information in the table is to illustrate many of the various types and sources of contamination that can impact a water well. Many of the contaminant sources shown in Table 2 and their route of transmission are shown in Figure 2. Although the table does not include every conceivable source and type of contaminant, it should be used as a guideline and reminder of just how many ways a well can become contaminated and even unusable from local sources of contamination. Additional factors like year-round access to the well for future service or repair, proximity to the required voltage and phase of electrical power that will be needed to operate the well pump, and a review of neighboring well logs, water quality data, and water rights registra-

tions for aquifer and construction similarities and differences must also be included and considered. Although all said here details the minimum level of examination of a proposed well site that should be conducted before the final selection is made, an experienced and knowledgeable well designer will also include other factors relative to the actual well construction process that could conceivably influence the final cost of the well. These would include the anticipated well and screen depths, diameter, and yield. In many cases, consultation with local well drillers is also a useful and excellent tool in making these appraisals.

Locating a Water Well Water Quality Now that we have conducted a preliminary appraisal of the region where the new well will be sited and considered the potential yield and sanitary aspects, the next preliminary step is an evaluation of the likely water quality. Although it is true I stated water quality can be corrected, this is typically once the water leaves the well. Water quality within the aquifer and wellbore itself can have a significant impact on the potential for corrosion (chemical erosion), incrustation (scaling), or sand erosion of the materials (particularly metals) used in the construction of the well and must be considered. Since this column is primarily directed towards new wells for the purpose of providing water to a public water system, there are two separate considerations of the potential water quality. The first involves water quality as it relates to the possible impact upon the well and well components, while the second consideration involves the water quality needed to comply with drinking water standards. Without question, the first potential impact from water quality must consider compliance with the U.S. Environmental Protection Agency primary standards for drinking water. These standards include criteria for the maximum allowable contaminant level (MCL) for up to 100 contaminants—heavy metals (primary inorganics), synthetic organic contaminants (SOCs), volatile organic contaminants (VOCs), radionuclides, waterwelljournal.com

W w im i

lead and copper, disinfection byproducts, and bacteria. Secondary contaminants—iron, manganese, and hardness—are not typically regulated in most states, although they can have an impact on the chemistry on both the well and the aesthetic (taste and odor) water quality. To the extent possible—using a review of the past and recent results of water quality analyses from neighboring public water systems, field and lab testing of representative water samples from other local water wells, or even by drilling a test well to obtain and sample water pumped from it—the well designer must find a way to evaluate the potential water quality from the proposed aquifer/well site.

Water quality within the aquifer and wellbore itself can have a significant impact on the potential for corrosion, incrustation, or sand erosion of the materials used in construction. Although the technology exists to remove most contaminants from drinking water down to acceptable levels, several factors—including the cost in both initial and operational outlay, system complexity, and other associated factors like wastewater disposal and regulatory compliance—can drive the decision as to whether or not development of the well is even viable. In groundwater systems, the most common issues with water quality standards involve nitrates, bacteria, and arsenic, although aquifer exposure to leakage from chemical plants and waste disposal methods have resulted in a recent uptick in excessive levels of inorganics, SOCs, and VOCs in many aquifers and wells. The second factor related to water quality surrounds the potential impact to the materials in the well from elevated levels of many of these same contaminants. The values shown in Table 3 are those that should be considered when selecting materials for a new water well and how these contaminants relate to drinking water quality. It is important to remember the values in the table are not mutually excluTwitter @WaterWellJournl

sive and that an elevated level of any one will necessarily result in corrosion or incrustation. Quite often, selecting an alternate well site or aquifer balancing the water chemistry or selecting resistant materials will succeed in avoiding short- or long-term issues.

Locating a Water Well Design and Submission With all of the preliminary design elements accomplished, the fifth and usually final step is the actual site selection, plan preparation, and submission to the applicable regulatory agency for approval. Typically, this step is performed once the final site is selected and before any actual well drilling starts, although this also varies from state to state with some regional and local government bodies also retaining the authority to review and approve the proposed well site. Application for water rights is also performed during this step to ensure they are available in addition to the time lag generally associated with this task. In the next column we will continue this discussion on water wells with an overview of the various types of well construction methods used for different aquifer types and the sizing of a well based on the required flow. Until then, keep them pumping! WWJ

Disclaimer: The information contained within this series is intended to provide a basic overview and guideline of the procedures used to research, investigate, and identify a potential potable water well site and the construction thereof. In all cases the well designer must employ prudent judgment and careful consideration of the various issues associated with a water well site selection, such as potential types and sources of aquifer and/or well contamination, contamination travel time and concentrations, possible treatment or remediation methods for potential contaminants, and the proposed aquifer type, hydraulic characteristics, thickness, depth, and protective characteristics before finalizing the decision to develop a well at the proposed site. The well designer hereby assumes all liability and responsibility in formulating and making this decision. Ed Butts, PE, CPI, is the chief engineer at 4B Engineering & Consulting, Salem, Oregon. He has more than 35 years experience in the water well business, specializing in engineering and business management. He can be reached at epbpe@juno.com.

Learn How to Engineer Success for Your Business Engineering Your Business: A series of articles serving as a guide to the groundwater business is a compilationof works from long-time Water Well Journal columnist Ed Butts. Visit NGWA’s Online Bookstore at www.NGWA.org for more information.

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PEOPLE AT WORK

DON’T LOSE YOUR BEST EMPLOYEES TO AN IMPROVING ECONOMY ALEXANDRA WALSH

It’s not always all about the money. There are other things to keep your best around.

n times of economic hardship, many companies cut back, and employees become hesitant to change jobs due to the shrinking job market. But as the economy improves, you may begin to worry about losing some of your best employees. Money is always a great option for retaining talent, but don’t worry if you are not able to offer more pay. There are other things you can do to keep key players on board. Start by hiring smart. Examine your hiring needs. What are the essential services and needs for the company to sustain its productivity and success rate? What types of skills and personality traits are necessary for an employee to have in order to fulfill the duties described in the job description? Know what you need and then hire smart. Make sure you hire people who can do what they say they can. Employee turnover can be reduced substantially by hiring the right person for the right job at the right time.

Clarify expectations. Let employees know what’s expected of them. This saves time and helps avoid potential conflicts that can occur due to a lack of knowledge and miscommunication. Establishing expectations within a structured working environment helps employees stay focused on the specifics of their individual duties. Get to know your employees. Take the time to get to know the interests of your employees. Find out their expectations, not only within their job requirements—but their long-term goals, hobbies, and activities outside work. Getting to know your team helps you to better meet their needs. It also sends the message you care. 52 䡲 July 2014 WWJ

Give feedback. Let employees know how they are doing and that you value them and want them to stay. Ongoing feedback results in improved performance, communication, and less turnover. Make retention a big part of your company culture. Be aggressive on turnover by making employee retention a part of your organization’s culture. Emphasize the need for supportive employees who can motivate other employees to be committed, passionate, and accountable to the company. This cultivates a “We’re all in this together” team atmosphere in which everyone feels included. As a result, employees gain emotional satisfaction by recognizing their colleagues can actually become more like a family and will be more likely to remain on the job. Educate and train. As an employer, it is up to you to make sure your team is confident in their abilities to perform the required tasks. If you want to see growth in your business, you must be committed to growing your people. Offering employees opportunities for education and training helps to make them stronger, more confident, and more competent. Plus, it sends the message they are valued and appreciated. Offer incentives and rewards. Just as you may make special offers to external customers to let them know how much you value them, offer your internal customers—your employees— incentives and rewards to show you value them, too. Almost everyone seeks some type of reward or gratitude for their efforts at work. It’s easy to see the drastic differences between the behavior of those who are rewarded and those who have been overlooked. The passion and en-

ergy levels of those who are acknowledged for their work is far greater than those who receive little recognition. Offering incentives and rewards creates a happy and charged working environment and shows your employees an even greater sense of appreciation. Empower employees. Within reason, give employees the power to make decisions allowing them to expedite customer service and satisfaction. Remember, if your mission is to retain employees, then employees need to be prepared to handle any situation that could arise, from in-house operations to customer service interactions. Empowering employees sends the message you trust them and their ability to make sound decisions. Offer benefits. Another way you can retain employees as the economy becomes stronger is by making available better benefit packages than your competitors. If able to do so, consider offering health insurance, life insurance, and dental plans. You may also extend these benefits to include family members. Get to know your employees. Have conversations with your employees about their goals and aspirations. Make them feel appreciated by celebrating events such as their birthdays or work anniversaries or hold a celebratory lunch if they do great on a big project. People want to be appreciated. Even a simple “Thank you for your hard work” is a step in the right direction. People who really like their work environment are less likely to leave for another company, even for better pay. Offer employees other perks. You may not be able to offer your workers large cash incentives, but you can offer them other privileges. waterwelljournal.com

Enable employees to balance their work and their personal life. Consider extended vacation time, sick time, long lunches, or flexible starting times and ending times. These extra benefits may make it more attractive for your employees to stay on board instead of switching jobs. In addition, think of small ways you can reward them, such as casual dress and free doughnuts on Fridays. These are small expenses to you that may make your employees feel appreciated. Nurture and celebrate company traditions. Have a costume party every Halloween. Run a food collection drive every November. Pick a monthly charity to help. Have an annual company dinner, and if your company is small enough, consider hosting the dinner at your home. Now that you have the list, why not work to make your organization or company one of the best at truly honoring and appreciating its employees. If you treat your employees wonderfully, you will never lose them.

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WWJ July 2014 äĄ˛ 53

ENGINEERING YOUR BUSINESS

THROUGH THE YEARS Vertical Turbine Pumps and Others ED BUTTS, PE, CPI

he response to the Through the Years series of columns has been overwhelming. In all of the years I have written this “Engineering Your Business” column, as well as “The Water Works,” I have never received as much feedback regarding a specific topic. It has consisted of several emails, some phone calls, and even a couple of old-fashion letters. I thank you all for your interest and comments. Although I indicated in the April issue I was planning on placing this topic in dry dock for a while, some readers wrote and asked about vertical turbines and similar pumps, wondering if I had any recollections on working with them. In response to those inquiries, I sure do have some memories and here are just a few.

My Background with Vertical Turbine Pumps As loyal readers know, when I started to work full time in the pump business in June of 1974, I started at my father’s firm, Ace Pump Sales and Service. Better than 90% of the business and work we conducted at Ace Pump consisted of domestic pump sales and service, mainly jet and submersibles. Although we worked on the occasional turbine pump, it was usually limited to pulling it from a well in order to replace it with a new submersible pump unit. Upon the closure of Ace Pump in 1976, I immediately accepted a position at Stettler Supply Co. as a field technician. The difference was like night and day. Stettler was a 25-year-old firm at the time and had a large and loyal clientele consisting of farms, cities, and water districts throughout the Willamette Valley in Oregon. 54 䡲 July 2014 WWJ

The years I spent between June of 1976 through 1980 were literally crammed with troubleshooting, pulling, repairing, and installing hundreds of vertical turbine and large submersible pumps—from 5 hp up to 500 hp, 20foot sets up to more than 800 feet. For the most part, the examples I will cite herein are reflective of those years.

Berkeley Turbine Pumps Stettler was one of the original dealers of Berkeley pumps in Oregon— including jet, submersible, centrifugal, and the vertical turbine pump. The firm was heavily involved in the expansion of agricultural irrigation in the state and used Berkeley turbine pumps exclusively beginning in 1948. The Berkeley VTP line was a fairly diverse line of turbine pumps that included both semi-open and closed impellers. From an engineer’s viewpoint, the Berkeley VTP line was pretty limited, the efficiency was not the best for most models, and many impellers were not available in multiple trims—making pump selections often difficult to finetune by using intermediate trims. From the standpoint of an installer, however, the Berkeley VTP was a dream to work with for several reasons. For one, the column threads were cut at a 3/16-inch taper, or almost as close to a straight thread as you can get without being one. This made screwing and unscrewing the column joints fairly easy and without the strain encountered in other turbine pipe joints, such as those with a ¾-inch or full taper or standard pipe threads. Another item I remember was how lightweight the Berkeley pump column was to lift by hand. Although I didn’t know this at the time, I found out years later most Berkeley VTP column pipe

was made from schedule 20 or 30 steel rather than the much heavier schedule 40 pipe. I am convinced this difference helped save my back for at least one year. Unfortunately, sometimes what looks good on one hand may not be so good on the other. Even though the Berkeley pump column was definitely lighter and easier to move around than most other brands, it was also far more prone to break or snap at the threads while in service. We had numerous examples of this apparent lack of strength—most often occurring in agricultural or irrigation pumps. For whatever reason, we seemed to observe many more cases where the column threads on a Berkeley vertical turbine pump would literally break or snap in half than other brands in comparable service, usually right above the coupling. Depending on all of the factors involved, the pump would either bind up and shut down on the overload or circuit breaker or run just long enough to finish the job by breaking the line shaft, with the result being the entire assembly would fall to the bottom of the well. Fortunately, it didn’t happen that often. I can recall only about four or five examples out of the hundreds of Berkeley VTP pumps that were in service in our area. The next detail I recall about Berkeley VTPs was the ability to use the semi-open impeller adjustment to restore lost capacity or head simply by lowering the impellers to run closer to the bowl. Obviously, Berkeley wasn’t the only manufacturer that made semiopen impellers, but for some unknown reason it seemed I always had an easier time adjusting these impellers by using ENGINEERING continues on page 56 waterwelljournal.com

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ENGINEERING from page 54 my trusty Amprobe to match the pump performance with the motor horsepower than most other VTP brands with semiopen impellers that I worked with. This was always a welcome sight by the farmer who happened to own a VTP with semi-open impellers as I could frequently raise the pressure on his hand or wheel line from 40-45 psi up to more than 60 psi in a few minutes simply by adjusting the impellers. Lastly, one of the most unusual characteristics of the Berkeley VTP for me was the booster head. This was an early generation of Berkeley turbine pumps that consisted of a booster impeller set right into the discharge head. With this design, the bowl assembly located down deep in the well would push the water up the column and into the suction eye of another separate impeller in the discharge head, adding its own pressure to that from the bowl assembly. This wasn’t the easiest pump in the world to service or adjust as both sets of impellers had to be adjusted very carefully to make sure they both operated properly. However, there were dozens of this type of pump located throughout our local territory and many of these remained in service for decades.

Sterling and Cook Turbine Pumps Now, we have arrived at a point where I may need to ask your indulgence. Even though I am usually fairly safe and reliable with my memories of pumps and what differences the various brands had, this is where I only think I remember how these particular pumps worked. As most of us VTP old-timers in the pump business know, the typical vertical turbine pump operated by using a counter-clockwise rotation (looking down on the top of the motor), but there were a few of them I came to realize that actually spun clockwise in the other direction. This is where my memory tends to be a little fuzzy, although I am fairly sure the Cook VTP (or maybe it was the Sterling?) was one of these pumps with a clockwise rotation. I am sure of what happened when I tried to reverse it. The service call was 56 䡲 July 2014 WWJ

one of those frequent mid-summer callouts we often received about phase reversal occurring on a three-phase line. Whether this was caused from a rewiring on a primary line, an accidental three-phase reversal due to a traffic accident or service call involving a single phase line, or an attempt to balance out loads on a primary circuit, you could always be sure it was the result from a mix-up by one of our trusty utility linemen. The problem was never at a home or small business that only used single phase power. It only impacted those on the line who just happened to need three-phase power to run pumps or large motors. In the “good old days” (you know, the ’70s), phase monitors and relays were not commonly used as they are now since they were simply too expensive and not too reliable. This meant one thing: a reversal of the three-phase primary would result in a reversal of the three-phase motors on the same line. When these episodes involved submersibles, they were generally not too severe as the pump’s output would usually be diminished and it would be fairly obvious the problem was due to reversed rotation. A quick phone call would result to send one of us to the site to perform a five-minute checkout and wire swap, and that would be that. Working with a vertical turbine pump designed to run “backwards,” though, made for some unusual experiences. The specific instance I recall best happened when I was still in my teens. It was a VTP used for a local nursery and the pump simply had to have come over on the Mayflower—it was old! When I arrived at the site, the owner hesitantly looked me up and down for a few minutes and then informed me the power company had just left and his pump had not run right since. No problem, I said to myself. It must be a case of phase reversal. As I examined the unit, I instantly observed this was one of those VTPs not equipped with a non-reverse ratchet. So it was fairly apparent it was undoubtedly running backward. I shimmied up to the pump panel to start it for a double check, using my best know-it-all pumpman walk and attitude. I told the owner I would have his pump working “in no time.” That’s great, he

intoned as his nursery stock was burning up. I started the pump and stood back, convinced I would see the shaft travelling in that give-away clockwise rotation. But it wasn’t. It was going the proper direction—you know, counterclockwise. This made absolutely no sense to me. How can this possibly be right? In order for this pump to display lower capacity and head with the power company just here, it just had to be running backward. You know the rest of the story. I spent several hours going through the controls, the panel, and the motor, until I happened to spot the rotation arrow on the discharge head. Hey, it too was backward! Everything started to fall into place then and I soon surmised maybe this particular pump was designed to operate in a clockwise rotation, meaning it would be running backward while rotating counter-clockwise. Once I reversed two of the three leads an hour or two later, I finally had the pump running and performing properly. Throughout this ordeal the owner stood behind me repeatedly asking if I knew what I was doing and if I should call for older and more experienced reinforcements. Of course, he was right, but I didn’t tell him that. The other example involved a vertical turbine pump that used a solid-shaft motor, rather than the typical vertical hollow-shaft motor that is customary in our region. This pump required adjustment between the motor and discharge head by using a screwed coupling that picked up the impellers and shaft and then was locked in position with a pin driven through the coupling at the desired height. I hated this configuration as it was hard to access, very difficult to fine-tune an adjustment, and didn’t seem to hold its position well (I think this was the Sterling). I ran into this type of pump a few more times over the years and never did find any reason to like them.

The Best? Over the years I have been asked by clients, customers, co-workers, and others which brand of vertical turbine pump I believe is the best. This is obviously a difficult question to answer as waterwelljournal.com

there is no definitive single response that fits all of the time. I will admit to having a unique perspective on evaluating the various makes of vertical turbine pumps in that I have worked with most makes as either an installer, a troubleshooter, a design engineer and specifier, or a purchaser. Each of these roles has a different outlook and need. For example, an installer might be more concerned with the ease of installing the pump in a well and making adjustments to the bowl. An engineer will need to concern himself with the efficiency, curve shape, and horsepower. The purchaser will almost always be concerned with only one aspect: the first cost.

costs will always be a factor in the selection, whether by a farmer, a city engineer, or an industrial plant. Most everyone now works within a budget and the initial cost of any new purchase will always be a consideration. Pumps are not an exception to this rule.

3. Uniformity and NEMA Compliance

This consideration is one that will usually raise its ugly head during a repair cycle. Although most people would think of a submersible pump when discussing NEMA compliance to ensure a new motor will fit onto an old pump, in fact, standardizing around the use of a vertical hollow-shaft motor with a NEMA frame also needs I have worked with most makes to be a strong consideration. This factor also applies in the as either an installer, type of material used in the controubleshooter, a design engineer struction of the pump. Although and specifier, or a purchaser. the use of exotic and unusual materials may sound neat, in reality, As you can see, there is no single using standard materials and construccorrect answer. But what I can offer are tion when possible lowers the time and four basic criteria I use in evaluating expense involved in an overhaul cycle. or selecting a vertical turbine or sub4. Manufacturer Stability mersible pump.

and Longevity

1. Bowl Efficiency Given the constant rise in the cost of power or fuel, keeping the operating costs as low as possible requires the designer to keep the operating efficiency as high as possible. Most manufacturers have recognized this in recent years and have revisited many of their older pump models in an effort to raise the pump efficiencies. In the good old days we used to be primarily concerned with the single B.E.P. or “best efficiency point” of a bowl, which is the single highest efficiency of that specific pump. However, recent advances and continued use of variable speed drives and other variable flow devices such as control valves necessitate a review of the efficiency across a wider range of flow to ensure the pump can operate and maintain its performance as efficiently as possible, even at flows as low as 50% of the B.E.P.

Let’s face it, what good is it to purchase a cheaper pump if the manufacturer will not be around in five or ten years to get repair parts from? All pumps will eventually need service and an overhaul. If parts are not available from the original manufacturer, the owner will be forced to either purchase a new pump or find a way to make the replacement parts in a machine shop. Although this process is possible for those parts that can be machined, such as shafts or bearings, trying to use this tactic for originally cast parts like impellers or bowl castings is not nearly as feasible. It will undoubtedly cost the owner more in downtime and expense, and likely the efficiency when it is put back into service. Working with an established manufacturer, one with a proven track record of longevity and years of success under the same name, is the most anyone can do to assure the availability of repair parts and service in the future.

2. Initial Cost Regardless of the importance of efficiency of a pump, how much that pump Twitter @WaterWellJournl

Until next month, work safe and smart. WWJ

WWJ July 2014 䡲 57

ACT LIKE A SALES PRO

IMPROVISE YOUR WAY TO A SALE Being able to respond quickly will enable you to avoid pitfalls and close sales. JULIE HANSEN

ver get tongue-tied when talking to a prospect or tripped up over an objection? Only to think of the perfect response 10 minutes after the call? Improvisation provides helpful tools for those of us in sales who have to think on our feet for a living. “Improv” skills can help you navigate tricky sales waters, keep the conversation moving forward, overcome objections with confidence, and ultimately win more business. But there is more to improv than just spitting out the first thing that comes to your mind. Improv actors follow a few key rules to achieve the lightning-quick speed and laser-like focus necessary to react to changing circumstances. And, yes, they make the whole process look effortless. With the rules of the sales game changing daily, there’s never been a better time to acquire new skills to help you be on your toes, ready to react spontaneously and skillfully to the unexpected. Learning a few key “rules of improv” may simply mean the difference between a laugh and a groan on stage from the audience, but in sales it can mean the difference between winning and losing business. Here are three of my favorite improv rules you can start applying immediately.

Rule #1 Be in the moment Good improv performers and good salespeople are both good listeners. But you can’t listen if you’re thinking about a conversation you just had or projecting how the sale will help you reach this month’s bottom line. Focusing on the present moment creates a heightened sense of awareness 58 䡲 July 2014 WWJ

that allows you to react quickly to both verbal and nonverbal cues. Only by being in the moment can you be aware of subtle shifts in your customer that may contain critical information. Silence, for instance, can mean “You’ve lost me” or “I’m not convinced.” Instead of rushing in to fill the silence, we would be wise to stop and check it out. Being in the moment also requires letting go of preconceptions about your customer. Remember, although you may have had this sales conversation a thousand times, it’s the first time you’ve had it with this individual. So stop. Pause. Take in the moment. You’ll be amazed at what you may have otherwise missed in your rush to get your message across.

Rule #2 Use it, lose it, or laugh at it

right back into the conversation with your full attention. Laugh at it. Laughing at your mistakes is an underrated skill and an important one for salespeople to master in today’s fast-paced world. Most people will respond to you positively, as long as the joke’s not on them! And with the right audience, you can even refer back to your mistake to re-engage your prospect throughout your conversation.

Rule #3 Say “Yes and . . .” This is the golden rule of improv. It states no matter what your partner gives you, whatever the circumstance, you must always reply with “Yes and . . .” in order to keep the scene moving forward.

With the rules of the sales game changing daily, there’s never been a better time to acquire new skills to help you be on your toes.

Faulty demo? Forgot your brochures? Momentary brain freeze? No worries. This simple improv rule offers three clear options to help you get back on track. Use it. When things don’t go according to plan, forget about forcing things to conform to your original intent. Instead, accept the new information and build on it. Not only will this add energy and spontaneity to your delivery, it can also take you in surprising new directions or open up conversations that may turn out to be much better than what you had originally planned. Lose it. If you’ve made an obvious mistake, acknowledge it one time, and quickly move on. There’s no need to draw undo attention to it by overapologizing or explaining what you had intended to say or do. Let it go! Jump

In sales, our “partner” is our customer and the “scene” is our sales conversation. We can keep the conversation moving forward by saying “Yes” to our prospect. In other words, we acknowledge what it is they’re saying—whether we agree with it or not—and then we add something to it with “and . . .” For example, suppose a prospect tells you that they never buy anything but product brand X. Instead of you saying, “But you’ve never tried our product”— which immediately puts your customer in the position of defending product X —you might reply, “Yes and that makes perfect sense since you had limited waterwelljournal.com

choices when you first made that decision. I think you’ll be interested to see where technology has taken us in the past few years and what that can mean for you.” Saying “Yes and . . .” allows you to smoothly steer away from an objection, add your perspective, and turn the conversation into a shared two-way process. And that is what sales is all about, right?

Get Business Tools in the NGWA Bookstore Head to the NGWA Online Bookstore at the website of the National Ground Water Association when you’re looking for your next business tool to aid your business. You can find cost calculators, contracts, best suggested practices and more. The calculators are for water well drilling, pump installation, and geothermal drilling. Visit the Online Bookstore at www.NGWA.org when it’s time to get your next business tool.

Try adding these key rules of improv to your sales repertoire and you’ll be responding confidently and skillfully to almost anything thrown at you—except perhaps the odd tomato! WWJ Julie Hansen is a professional sales trainer, speaker, and author. She authored the book ACT Like a Sales Pro in 2011 and has been featured in Selling Power, Entrepreneur, and Sales and Service Excellence magazines. She can be reached at julie@actingforsales.com and www.actingforsales.com.

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Twitter @WaterWellJournl

WWJ July 2014 䡲 59

THE AFTER MARKET

MANAGING THE PARTS BUSINESS RON SLEE

This is a business everyone thinks they understand. What don’t they know?

e talked about the management of the service business last month, and now I want to focus on the parts business. This is simple, isn’t it? Everyone knows how to operate a parts business. You have a room out back to put the parts and a simple goal. Namely, have every part every customer wants you to have and have it when they want it. You have to have the lowest prices in town, otherwise everyone will complain —including your employees. Well, we all know that isn’t quite how it works. The parts business is that sector of your company with the most customer contact. It is staffed by people who have to know and understand people. You are in the customer service business, after all. You employ people to provide parts support to the products you represent in your marketplace. They have to make money in the job they do. They have to know your business systems and the business tools provided by your vendors. They have to be incredibly knowledgeable people. Where do you find these people? Once you find them, how do you retain them? How do you keep their skills current? How do you know when the department is doing a good job? How do you measure the performance of the department and employees? How does your vendor measure your performance? Now the questions become much more pointed and much more difficult to answer. What is your market capture rate for your parts business? What is the size of the market? Whoa, slow down, right? The parts business is second to the service business in overall gross profit opportunity. There is an old adage in the capital goods industries: 60 䡲 July 2014 WWJ

• If you have 100% of the available market in your parts business—what percentage of the service business will you obtain? It is unknown, isn’t it? • If you have 100% of the available market in your service business— what percentage of the parts business will you obtain? It is 100%, isn’t it? The trouble with this simplicity is we don’t know how to obtain 100% of the available market. It gets even worse in that we don’t know what the size of the market opportunity is for either parts or service. So let’s get to some things we can control and manage.

Selling the Parts First, in the parts department we are not in the “part number” business. We are in the “parts” business. We sell parts to customers. We don’t just process parts sales orders for customers. We should not wait for the customer to call us. We should proactively call customers. We should be engaged with all of our customers. Regularly. So there is the starting point. Have an accurate and complete and current name and address file of all your customers. It should contain all the usual information—billing addresses, shipping addresses, phone numbers, and key people. It should contain likes and dislikes, their demographics on education, marital and family status, hobbies, etc. You will have a lot of names, so it helps to keep this information readily and conveniently available to anyone who needs to know. You should also have a complete list of all the products your customers own and use, whether it is a brand you support or not. This helps you to be able to calculate the market opportunity they represent.

Then there is the business relationship you have with each of your customers. How much do they buy? What are their purchases for parts or for labor? Next is the competitive landscape. Who do you compete with for the parts business? What products do they sell? How long have they been in business? Who are their key personnel? What are the benefits a customer would obtain from doing business with them? What are their terms? Their return policies? Their hours of service? What is the after-hours service option? Lots of questions. Lots of information to obtain and to know. Then it is time for product knowledge on your part. What are the features and benefits of the products you sell? What advantages does the customer realize when they use your parts? I grant you, features and benefits can be overdone. There are many sources of supply today selling almost identical products. One of the major differences is that the products you sell from the vendors you represent have engineered and designed the products into which the parts go. These parts are meant to be in the capital good—in the pump, for instance. And you must never forget you have to supply everything for that product. Most of your competitors just offer a special few parts, such as a family of parts (say, bearings).

Managing the Inventory So we have the marketing and selling piece of the parts business. Now we have inventory management and expediting and purchasing. None of these subjects are particularly simple and easy. Inventory control with the just-intime supply chains has become critical to your success. Return on capital employed (ROCE) has become a critical waterwelljournal.com

metric. This measure is misunderstood by many, but it is a truly critical measure. Let’s explore it a little bit more deeply. I’ll take it from the gross profit angle to show you one of the many aspects of ROCE. If you turn your inventory over two times in a year and you have a gross profit of 50%, you will obtain a 100% ROCE. You will get back in profit all of your investment. The formula then will be turnover multiplied by the gross profit to obtain the ROCE. In our example, turnover (2) × gross profit (50%) = ROCE (100%). So let’s examine this from another perspective. If we turn over the inventory four times and have a gross profit of 30%, we will deliver a 120% ROCE. So let’s turn the inventory 12 times. What does the gross profit have to be to produce 120% ROCE when you have a turnover for the part of 12 times? That’s right—it’s 10% gross profit. So you see your management of the parts inventory asset directly affects your pricing. More on that next month. We then have to worry about expediting and purchasing. We will never have enough money to be able to provide 100% of the parts the customer wants, so we will always have backorders. When we have backorders, we have to purchase and expedite to obtain the part the customer wants and needs. As many of you will know by now, my number one rule in the parts business is to find every part every customer has ordered every day and call them back with where the part is available so they can decide how they want to deal with the inbound freight. The trick is to do this every day. Consistency is the hallmark of customer service. That means the customer can count on you to find everything they need the day they need it, even if you don’t have it on your shelf. You can only do this when you have a well-tuned process and procedure for expediting and purchasing. Then you have the warehouse. That’s the room out back. It has shelves and there are lift trucks and hand trucks. They can pick parts up and deliver parts shipments. You have a location numbering system. It designates where to find the part—the zone of the warehouse, the aisle within the zone, the section within Twitter @WaterWellJournl

the aisle within the zone, and the shelf within the section within the aisle within the zone, and finally the specific pocket for the part. It’s exactly the same principle as your street address. As you can see, the parts business is a simple business unless you have to work in it every day. Then it becomes complicated. Yet the parts business is the most significant contributor to customer satisfaction. It also contributes mightily to your profitability. That is why you have those talented people working in your parts business, the people I call your heroes. They’re

the ones who keep your customers coming back because of their skills and abilities. They know how to manage the parts business. And they’re usually good at it. The time is now. WWJ Ron Slee is the founder of R.J. Slee & Associates in Rancho Mirage, California, a consulting firm that specializes in dealership operations. He also operates Quest Learning Centers, which provides training services specializing in product support, and Insight (M&R) Institute, which operates “Dealer Twenty” Groups. He can be reached at ron@rjslee.com.

WWJ July 2014 䡲 61

Coming EVENTS Reducing Problematic Concentrations of Boron in Residential Water Well Systems (online brown bag session). FREE to NGWA members. (800) 551-7379, fax (614) 898-7786, customerservice@ngwa.org, www.NGWA.org

July 16

This session discusses groundwater analyses and treatment options for boron in water well systems.

July 17–18

Empire State Water Well Drillers Association Summer Meeting Alexandria Bay, New York. www.nywell

ASCE Shale Energy Engineering Conference Pittsburgh, July 21–23 Pennsylvania. http://content.asce.org/conferences/ shale2014 driller.org

July 26–28

South Atlantic Jubilee Myrtle Beach, South Carolina. www.jubileewatershow.com

July 31–August 1

bsmar14.asp

14th Biennial Symposium on Managed Aquifer Recharge Orange, California. www.grac.org/

Reducing Problematic Concentrations of Fluoride in

August 20 Residential Water Well Systems (online brown bag

session). FREE to NGWA members. (800) 551-7379, fax (614) 8987786, customerservice@ngwa.org, www.NGWA.org This session summarizes the key steps in assessing and treating the presence of fluoride in residential water well systems.

What Makes a Good Seal . . . Beyond the Grout Study

August 26 (webinar). (800) 551-7379, fax (614) 898-7786, customerservice@ngwa.org, www.NGWA.org

This session provides a summary of the Nebraska Annular Space Research Task Force findings and presents emerging technologies on water well rehabilitation of the grout interval of existing wells.

Georgia Association of Groundwater Professionals September 6 2014 Well Show & Exhibit Savannah, Georgia. www.georgiadrillers.com

Protect Your Groundwater Day (800) 551-7379, fax

September 9 (614) 898-7786, customerservice@ngwa.org, www.NGWA.org/PYGWD

Use this day to show how you do your part to protect one of our most important natural resources—groundwater.

Reducing Problematic Concentrations of September 17 Microorganisms in Residential Water Well Systems (online brown bag session). FREE to NGWA members. (800) 5517379, fax (614) 898-7786, customerservice@ngwa.org, www.NGWA.org This session provides background information regarding microorganisms in groundwater and recaps the procedures for reducing microorganisms in residential water well systems.

National Rural Water Association WaterPro Conference

October 6–8 Seattle, Washington. http://nrwa.tumblr.com/waterpro October 10–11

driller.org

Empire State Water Well Drillers Association Fall Meeting Mount Morris, New York. www.nywell

Reducing Problematic Concentrations of Iron and

October 15 Manganese in Residential Water Well Systems

(online brown bag session). FREE to NGWA members. (800) 5517379, fax (614) 898-7786, customerservice@ngwa.org, www.NGWA.org This session provides groundwater sampling and treatment options for successful treatment of iron and manganese in water well systems.

California Groundwater Association Annual Convention and Trade Show Riverside, California. wellguy@groundh2o.org

October 16–18 October 19–22

2014 Geological Society of America Annual Meeting Vancouver, British Columbia. www.geosociety.org/

meetings/2014

South Carolina Ground Water Association Fall Meeting Beach Blast North Myrtle Beach, South Carolina. scgwa@sc.rr.com, www.scgwa.org

October 25

November 6–7

Indiana Ground Water Association Convention Michigan City, Indiana. (317) 889-2382, www.indianagroundwater.org/files/IGWAnews_

June2014.pdf

Reducing Problematic Concentrations of Nitrates in Residential Water Well Systems (online brown bag session). FREE to NGWA members. (800) 551-7379, fax (614) 8987786, customerservice@ngwa.org, www.NGWA.org

November 12

This session discusses groundwater analyses and treatment options for elevated levels of nitrates, as well as the health effects of elevated levels of nitrates.

NGWA Workshop—Groundwater Quality and Hydraulic Fracturing: Is There a Connection? Pittsburgh, Pennsylvania. (800) 551-7379, fax (614) 898-7786, customerservice@ngwa.org, www.NGWA.org

November 13–14

Discuss sampling, monitoring, and research approaches to evaluate the connection of shallow groundwater quality and hydraulic fracturing. A One-Day Aquifer Test Short Course: Critical

November 21 Thinking in the Interpretation of Aquifer Tests—

by Christopher Neville Calgary, Alberta. www.oakenviro.com/pdfs/ Aquifer%20Test%20Short%20Course%20annoucement%20and%20 registration%202014.pdf

2014 NGWA Groundwater Expo and Annual Meeting Las Vegas, Nevada. (800) 551-7379, fax (614) 898-7786, customerservice@ngwa.org, www.groundwaterexpo.com

December 9–12

Attend the largest event in the groundwater industry. See new products in the exhibit hall, learn at the numerous professional development opportunities, and network with peers from all around the world.

*Dates BOXED in red are National Ground Water Association events. *Date shown with is an event where the National Ground Water Research and Educational Foundation’s McEllhiney Lecture will be presented.

62 䡲 July 2014 WWJ

waterwelljournal.com

Industry NEWSMAKERS BUSINESS GROWTH

Pentair announced Milestone Distributors joined the Everpure family as the new residential master distributor for the Everpure product line in the Texas, Oklahoma, and New Mexico markets. Milestone Distributors is a Dallas, Texas-based company with three distinct business units: premium appliance distribution; luxury appliance and decorative hardware representation; and decorative plumbing distribution (Milestone Water). Milestone also provides fulfillment and logistics services through its MD Logistics division and has facilities in Dallas and Houston in Texas and Tempe, Arizona.

Pentair also announced the Calmark and Birtcher products have been rebranded and integrated into its Schroff brand. Schroff, a global provider in electronics packaging design and fabrication since 1962, offers a wide range of innovative and highquality standard products, including 19-inch cabinets, subracks, cases, backplanes, motherboards, and microcomputer systems. Schroff became part of Pentair Technical Solutions, a global business unit of Pentair Ltd., in 1994. NEW FACILITY

Aries FilterWorks, a manufacturing division of ResinTech Inc., announced it will build a new, state-of-the-art manufacturing facility on the site of its former New Jersey location that was destroyed by fire on May 8. In the interim, the company has transferred production to its redundant Los Angeles location and is successfully fulTwitter @WaterWellJournl

filling all customer orders while it opens a temporary plant to continue New Jersey operations in Berlin Township. RETIREMENT

Charles Romary, 84, announced his retirement after 40 years as CEO and president of Clean Water Systems International, a developer and manufacturer of complete lines of ultraviolet units and systems for consumer, recreational, and industrial applications, as well as a full line of UV meter, monitor, and control systems and electronics. Romary is selling the company. IN MEMORIAM

Gene Polk, a former Baroid Industrial Drilling Products (IDP) employee passed away on May 2. One of the most successful salespeople to ever work in the Baroid group, Gene was unfazed Gene Polk by aggressive customers and never gave up. Gene believed in people and believed in doing things right.

Joyce Sticha of Elko, Minnesota, passed away in late March after a sixmonth battle with cancer. Sticha was Joyce Sticha co-owner of NDS Drilling Supply Co. Inc. and Sub Adaptor Inc. She started NDS as a small business run out of her home in 1983 and remained vital in its growth to an 11,000-square-foot

manufacturing, office, and warehouse facility. AWARD

REICHdrill Inc. was named the North Central Pennsylvania winner of the 2014 Governor’s Award for Exporting on May 30. More than 700 business leaders and economic development partners

throughout the state attended the event. Founded by Wendell Reich in 1944, REICHdrill is located in Philipsburg, Pennsylvania, just north of State College.

Check Out What’s Coming Up in August The August 2014 issue of WWJ will focus on well rehabilitation so it’s one you don’t want to miss. It will contain a feature article detailing how you can ensure you are selecting the right chemicals for your treatment jobs. Also featured will be part two of the series on well replacement decisions and the first part of a three-part series on selling your groundwater business. The first article will focus on getting things ready for the sale. Along with a host of columns by industry experts and departments that keep you in the loop, the August issue of the awardwinning WWJ will be one to look for!

We still manufacture and stock DeepRock style equipment from swivels to drillpipe.

www.northhoustonmachine.com

WWJ July 2014 䡲 63

Featured PRODUCTS Solinst’s Narrow Coaxial Cable Water Level Meter Provides Flexibility

Little Beaver’s Geotechnical Drill Designed to Battle Tough Soils

Franklin’s New Solar Pumping Technology Proves Itself in Africa

The Solinst Model 102 water level meters use narrow cable and segmented probes to measure water levels in tight spaces. This option offers greater flexibility in angled piezometers and assists in bypassing downhole restrictions or pumps when measuring drawdown. The cable has a tough polyethylene jacket with laser markings each 1/100 feet. The braided copper outer conductor provides flexibility and the stainless steel central conductor reduces stretch and resists corrosion and is available in lengths to 1000 feet. The Model 102M mini water level meter comes with either 80 feet or 25 meters of cable on a small portable reel. www.solinst.com

Little Beaver introduced the Lone Star LS T1Geotechnical Drill for standard penetration tests and sampling through tough soils. The machine is mounted to a single-axle trailer that can be towed by an ATV or small truck and comes with a SSK1 kit which includes a tower, pulley, third hydraulic valve, and a steel cathead. The SSK1 kit allows users to perform standard penetration tests with the optional 140-pound safety hammer, split spoon samplers, and AWJ drilling rod. Stem augers are available in 3- to 8-inch diameters, and the unit is capable of drilling 6-inch boreholes down to 100 feet. www.littlebeaver.com

Although the Kampani School and Clinic in Zimbabwe’s remote Tsholotsho District aren’t far from the world famous Victoria Falls, it had been 20 years since either had a reliable source of fresh drinking water. Women and children walked an average of seven miles a day to haul surface water by bucket—and many of the clinic’s patients suffered from waterborne diseases. That changed in 2013 when Franklin Electric’s Franklin Wells for the World Foundation installed five wells in the region, powered by Franklin’s innovative new SubDrive SolarPAK pumping system. Now more than 12,000 people—many for the first time in their lives—have easy access to clean water. www.franklin-electric.com

Geothermal Supply Company 106 Cherry Street Horse Cave, Ky 42749 270-786-3010

GSC is the one stop shop for all Geothermal Supplies. We have a huge inventory of Pipe, Fittings, and Accessories for Geothermal Applications. We stock pipe and fittings from ¾⬙ through 12⬙. GSC is a distributor of Driscoplex Geothermal Pipe from Performance Pipe. We carry a full line of McElroy and GSC Fusion Equipment. GSC offers design assistance and custom fabrication. Please call for all your Geothermal needs. 64 䡲 July 2014 WWJ

waterwelljournal.com

Featured PRODUCTS SJE-Rhombus Expands Oil Detection Product Line

SJE-Rhombus expands their oil detection product line with the new SJE Oil Spotter Auto control and alarm system which is designed to monitor and control one single phase pump in water/oil environments. The SJE Oil Spotter system employs two terminal blocks, one for one 120 VAC pump, a 120 VAC oil containment valve and a 120 VAC water drain valve, and another terminal block for wiring the SJE Oil Spotter Auto probe, high-water alarm float and auxiliary alarm connection. The panel includes an auto/hand pump switch and water/oil drain selection switch. www.sjerhombus.com

19350-22nd Ave. Surrey, BC Canada V3S 3S6 Tel: (604) 547 2100 Fax:(604) 547-2147 E-mail: info@team-twg.com Website: www.team-twg.com

Quality y, Serr vice & Solutions

Wat a er Well Products: 6 Well Caps 6

Well Seals

Pressure Switches

6 Pitless Adapters 6 Pitless Units 6 Yard Hydrants 6 Tank Tees 6 Point of Use Filtration 6 Water Well Accessories 6 Stainless Steel & Lead Free Brass

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Environmental Products: 6 PVC Water Well Screen 6 Flush Thread PVC Screen & Casing 6 Flush Thread HDPE Well Screen 6 Open End PVC Well Screen 6 Belled End PVC Screen creen 6 Perforated Well Screen creen 6 Custom Slotted Well Screen 6 PVC Submersible Pump Screen 6 Centralizers 6 Sparge Point 6 Complete Line off PVC Fittings & Well Accessories

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6 Water Wells up to 24”

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6 Irrigation

Phone: 800-356-5130 monitor@baker-mfg.com moreinfo@campbellmfg.com www.bakerwatersystems.com

Twitter @WaterWellJournl

WWJ July 2014 䡲 65

Featured PRODUCTS Maass Midwest Introduces Self-Fusing Silicone Tape Maass Midwest has announced its self-fusing silicone tape. The UL listed tape sticks to itself without adhesive, creating a waterproof seal. It eliminates the need for a torch and heat shrink tube. Approximately 6 inches of tape is used to perform a wrap on a wire splice. Maass Midwest self-fusing silicone tape stretches 300% conforming to irregular shapes, while maintaining all characteristics and resistances from –65°F up to 500°F. The U.S. manufactured fusion tape is available in a handy dispenser containing 10 feet of tape. The refills for the dispenser are available in 12-foot lengths that come in either black or clear. www.maassmidwest.com

Solinst Waterloo Multilevel Monitoring System Features Modular Design The Solinst Waterloo multilevel groundwater monitoring system is used to obtain groundwater samples, hydraulic head, and permeability measurements from many discretely isolated zones in a single borehole. A number of systems used at one site provide detailed 3-D groundwater information. Waterloo systems have a modular design which gives excellent site and application flexibility, allowing placement of packers, ports, sampling pumps, and pressure transducers exactly where needed. The engineered seals and dedicated sampling and level monitoring capabilities have been used to 1000 feet. The systems can be installed in 3- to 4-inch boreholes or larger. Options are available to suit bedrock, overburden, or a combination application. www.solinst.com

Aries Explorer Portable Borehole Inspection System Features Dual View Camera

66 䡲 July 2014 WWJ

The new Explorer from Aries Industries Inc. is a portable borehole inspection system for depths to 1200 feet. The system is easily operated by one person to monitor water well integrity, reducing costly and unnecessary repairs. The 1.75-inchdiameter camera operates in 2- to 16-inch-diameter boreholes. The dual view camera features low-light sensitivity with 480 TVL lines resolution. The downhole view offers an 86° wide angle view. The side view provides 360° continuous scanning. All components, including the control unit, are mounted on a compact cart. Manual focus and iris adjustment provide clear images in difficult lighting conditions. A forward-facing LED array features adjustable intensities. www.ariesindustries.com

waterwelljournal.com

Index of ADVERTISERS

ALL-TERRAIN VEHICLES Foremost Industries www.foremost.ca

Foremost Industries www.foremost.ca

Foremost Industries www.foremost.ca Geoprobe Systems www.geoprobe.com

Foremost Industries www.foremost.ca

DRILLS, FOUNDATION

Wyo-Ben www.wyoben.com

Jet-Lube www.jetlube.com

BRUSHES-REHABILITATION

CABLE TOOLS

CABLE WIRE, TIES, AND GUARDS Southwire www.southwire.com

CABLE, SUBMERSIBLE PUMP/ MOTOR Southwire www.southwire.com

CAMERAS, DOWN-THE-HOLE Allegheny Instruments www.alleghenyinstruments.com Well-Vu Camera www.wellvu.com

7 59

CASINGS, SHOE

Foremost Industries www.foremost.ca

CENTRALIZERS

kwik-ZIP USA www.kwikzip.com

CONFERENCE AND EXHIBITION GEO FLUID 57 www.geofluid.it IGSHPA/International Ground Source Heat Pump Association 29 www.igshpa.okstate.edu NGWA/NGWA Expo 25 www.groundwaterexpo.com

CONTROLS

Franklin Electric www.franklin-electric.com

Franklin Electric www.franklin-electric.com Gicon Pumps & Equipment www.gpeltd.com

CONTROLS, VARIABLE SPEED PUMPING OBC

DRILL PIPE TOOLS

Star Iron Works www.starironworks.com

DRILLS, CAISSON

Foremost Industries www.foremost.ca

68 äĄ˛ July 2014 WWJ

DRILLS, TOPDRIVE DRIVES, SHOE

ENVIRONMENTAL SUPPLIES Baker Manufacturing, Water Systems Division www.bakermfg.com

FILTER MEDIA

Premier Silica www.premiersilica.com

Wyo-Ben www.wyoben.com

Jet-Lube www.jetlube.com

Franklin Electric www.franklin-electric.com WorldWide Electric www.worldwideelectric.net

LUBRICANTS, GREASESYNTHETIC MOTORS, ELECTRIC 11

MOTORS, SUBMERSIBLE PUMP A.Y. McDonald Manufacturing www.aymcdonald.com Franklin Electric www.franklin-electric.com

IFC 41

MUDS, POLYMERS AND ADDITIVES Wyo-Ben www.wyoben.com

Mud Technology International www.mud-tech.com

NGWA/Best Suggested Practices www.ngwa.org NGWA/Certification www.ngwa.org NGWA/Educational Foundation www.ngwa.org/ngwref NGWA/Groundwater Expo www.GroundwaterExpo.com NGWA/Membership www.ngwa.org NGWA/Professional Development www.ngwa.org NGWA/ Protect Your Groundwater Day www.ngwa.org/PYGWD

MUD SYSTEMS

FILTERS, CARBON

Baker Manufacturing, Water Systems Division www.bakermfg.com

FILTERS, CARTRIDGE TYPE FILTERS, MISCELLANEOUS FITTINGS

GEOPHYSICAL EQUIPMENT AND TESTING SERVICES Mount Sopris Instruments www.mountsopris.com

Geothermal Supply www.geothermalsupply.com LOOPtech www.looptech.net

Wyo-Ben www.wyoben.com

GEOTHERMAL EQUIPMENT 39

NATIONAL GROUND WATER ASSOCIATION

Foremost Industries www.foremost.ca

70 25 10 61

PIPE, JOINT COMPOUND 67

PITLESS ADAPTERS Baker Manufacturing, Water Systems Division www.bakermfg.com

HYDRANTS AND OUTDOOR FAUCETS

PIPE, DRILL

Jet-Lube www.jetlube.com

GROUT, BENTONITE, SEALANT

Woodford Manufacturing www.woodfordmfg.com

Wyo-Ben www.wyoben.com

LUBRICANTS, DRILLING FLUIDS

DRILLS, ROTARY

BUSHINGS, ROTARY DECK

Toney Drilling Supplies www.toneydrilling.com

LUBRICANTS, BENTONITE

Geoprobe Systems www.geoprobe.com

BENTONITE PELLETS/TABLETS

Foremost Industries www.foremost.ca

DRILLS, DIRECT PUSH/PROBES

waterwelljournal.com

PUMP HOISTS 17

Geoprobe Systems www.geoprobe.com

SEMCO www.semcooflamar.com

Foremost Industries www.foremost.ca

Franklin Electric www.franklin-electric.com

Foremost Industries www.foremost.ca Foremost Industries www.foremost.ca Geoprobe Systems www.geoprobe.com

PUMPS, CENTRIFUGAL

PUMPS, CONSTANT PRESSURE Franklin Electric www.franklin-electric.com

PUMPS, SOLAR

Franklin Electric www.franklin-electric.com

PUMPS, SUBMERSIBLE AND VERTICAL Franklin Electric www.franklin-electric.com

PUMPS, SUBMERSIBLE, IRRIGATION

Franklin Electric www.franklin-electric.com

PUMPS, SUBMERSIBLE, RESIDENTIAL

Franklin Electric www.franklin-electric.com

PUMPS, SUMP

PUMPS, YARD HYDRANTS Baker Manufacturing, Water Systems Division www.bakermfg.com

REMEDIATION CHEMICALS Cotey Chemical www.coteychemical.com Jet-Lube www.jetlube.com

Foremost Industries www.foremost.ca GEFCO/King Oil Tools www.gefco.com

1 43

RIGS, CRAWLER

RIGS, DIRECT PUSH, PROBE AMS/Art’s Manufacturing www.ams-samplers.com

RIGS, DOWN-THE-HOLE REICHdrill www.reichdrill.com

Foremost Industries www.foremost.ca

RIGS, EXPLORATION Twitter @WaterWellJournl

RIGS, ROTARY

Geoprobe Systems www.geoprobe.com Sonic Drill www.sonic-drill.com

45 21

RIGS, TOPDRIVE

Atlas Copco Construction & Mining 55 www.atlascopco.us Laibe/Versa-Drill IBC www.laibecorp.com

SWIVELS

North Houston Machine nhmi2@earthlink.net

Flexcon Industries www.flexconind.com

A.O. Smith Water Systems www.permatank.com Flexcon Industries www.flexconind.com

Flexcon Industries www.flexconind.com

TANKS, BURIED UNITS TANKS, DIAPHRAGM

TANKS, FIBERGLASS

RIGS, AIR ROTARY

Little Beaver www.littlebeaver.com

RIGS, REVERSE CIRCULATION

RIGS, SONIC DRILL

PUMPS, SUBMERSIBLE, INDUSTRIAL

Franklin Electric www.franklin-electric.com

RIGS, OVERBURDEN

TANKS, GALVANIZED A.O. Smith Water Systems www.permatank.com

A.O. Smith Water Systems www.permatank.com

A.O. Smith Water Systems www.permatank.com Flexcon Industries www.flexconind.com

Flexcon Industries www.flexconind.com

A.O. Smith Water Systems www.permatank.com Flexcon Industries www.flexconind.com

TANKS, LINED

TANKS, PRESSURIZED

TANKS, STAINLESS STEEL TANKS, STEEL

TANKS, WATER

TRACK VEHICLES

Foremost Industries www.foremost.ca

VALVES, PRESSURE REGULATORS Barrett Supply www.barrettpumpstop.com

Better Water Industries www.betterwaterind.com

Pullmaster Winch www.pullmaster.com

WATER TREATMENT, DRINKING WATER SYSTEMS WINCHES

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WWJ July 2014 䡲 69

Regional Marketplace: SOUTHEAST Find Suppliers Near You with the Regional Marketplace

TONEY DRILLING SUPPLIES, INC. Miami, FL (800) 432-6193

This new section features suppliers that service specific regions of the country. Now when you need a specific product, youâ&#x20AC;&#x2122;ll know exactly where to go near you.

Calling All Regional Suppliers If youâ&#x20AC;&#x2122;re a regional supplier, having customers find you has never been easier than the new Regional Marketplace. Make sure your company is in the section in the next issue of Water Well Journal. There are multiple ad sizes Shelby Fleck to choose from and multiple frequencies for your advertising campaign. Contact NGWAâ&#x20AC;&#x2122;s Shelby Fleck at (800) 551-7379 or sfleck@ngwa.org and tell her you want to be in the Regional Marketplace.

Orlando, FL (888) 327-2844 International (800) 432-6193

www.toneydrilling.com The â&#x20AC;&#x153;Tiger Sales Teamâ&#x20AC;? is ready to serve you. * Drilling Consultant Services Available * New and Used Equipment * Engineering â&#x20AC;&#x201C; Soil Sampling â&#x20AC;&#x201C; Core Drilling Machines and Supplies

* Distributors of: â&#x20AC;&#x201C; Drilling Mud â&#x20AC;&#x201C; Cable and Rotary Equipment â&#x20AC;&#x201C; Bits in all sizes

Help guide the course of groundwater. The National Ground Water Research and Educational Foundation has helped guide the course of groundwater â&#x20AC;&#x201D; both the resource and the industry â&#x20AC;&#x201D; with its educational, research, and other charitable activities, for the past two decades. NGWREF helps support those who are helping to make groundwater available to those in need of potable water both here and abroad . . . advance groundwater science and knowledge . . . and educate future generations of groundwater professionals.

Donate today. www.NGWA.org/NGWREF t Operated by NGWA, NGWREF is a 501(c)(3) public foundation.

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Classified MARKETPLACE 15 BITS Bits, subs, stabilizers, hole openers, etc. Over 10,000 bits in stock.

R L C Bit Service Inc. 8643 Bennett Rd. P.O. Box 714 Benton, IL 62812 www.rlcbit.com

ƨȯȺȻȳɀΎƚȷɂΎƛȽȻȾȯȼɇΎȽˎȳɀɁΎ ȶȷȵȶΎȿɃȯȺȷɂɇΎȲɀȷȺȺȷȼȵΎȰȷɂɁΎȴȽɀΎȯΎ ɄȯɀȷȳɂɇΎȽȴΎȯȾȾȺȷȱȯɂȷȽȼɁΎ˱Ύ ȲɀȷȺȺȷȼȵΎȱȽȼȲȷɂȷȽȼɁ˷Ύ ͻ ƠȷȵȶΎƩɃȯȺȷɂɇΎ ͻ ƫɃȾȳɀȷȽɀΎƨȳɀȴȽɀȻȯȼȱȳ ͻ ƜɃɀȯȰȷȺȷɂɇ ͻ ƮȯɀȷȳɂɇΎȽȴΎƙȾȾȺȷȱȯɂȷȽȼɁ ͻ ƚȷɂΎƪȳɅȽɀȹΎƫȳɀɄȷȱȳɁΎ

Call us Today! 1-800-421-2487 www.palmerbit.com sales@palmerbit.com

Ph: (618) 435-5000 Cell: (618) 927-2676 Cell: (618) 927-5586 Fax: (618) 438-0026

Jason Corn E-mail: rlcbit373@frontier.com Rick Corn E-mail: rlcbit77@frontier.com

3 APPRAISALS Equipment Appraisals Nationally recognized and accredited equipment appraisals for water well drill rigs and well drilling equipment for banks, lenders, mergers, accountants, estate planning, IRS, and auctions. Experienced, knowledgeable, and recognized worldwide in the water well drilling industry. Accurate and conﬁdential appraisal reports.

SALVADORE AUCTIONS & APPRAISALS 401.792.4300 www.siaai.com

Classified Advertising Schedule for Publication Deadlines: First day of the preceding publication of magazine (July 1 for August issue). No guarantees after that date. This applies to renewals, cancellations, and any revisions. All classified ads must be prepaid by check or credit card. Commission rates do not apply to classified ads. Current month’s classified ads are posted on our Web site at www.ngwa.org/pdf/classify.pdf for no extra charge.

133 RIG PARTS 18 BREAKOUT TOOLS

Enid Drill Systems Inc www.eniddrill.com 580-234-5971 Fax 580-234-5980

BREAKOUT TOOLS SEMCO Inc. All Hydraulic Hydrorench S110H In Stock 1-10 Four Rollers Breaks Pipe Make Pipe to Torque Specs 800-541-1562

Twitter @WaterWellJournl

4510 E Market, Enid, OK 73701 USA

x x New rigs—custom designs Quality rig repair service x x Quality rigused repair service needs New and equipment x x New and used equipment “Transfer of Technology”needs - the x

“Transfer Technology” - the must haveofbook for all drillers! must have book for all drillers!

WWJ July 2014 71

22 BUSINESS OPPORTUNITIES

60 DOWN HOLE INSPECTION

BUSINESS OPPORTUNITY: 50+ years established drilling and pump service company in northern Illinois for sale. Commercial lot and 1 acre with office and shop building. Rig, pump trucks, and all equip. included. House with 2 unit apt. included. More info upon request. Serious inquiries only. Call (708) 987-5989.

Water Well Inspection Systems

WELL DEVELOPMENT: AirBurst Technology, LLC is seeking qualified individuals or businesses to partner with ABT, in select areas of the country, to represent ABT and perform AirBurst well development services. Target customers are drillers and pump installers, municipalities, industry, irrigators and livestock farmers. Applicants must have an ongoing related water well industry business or previous experience, have an excellent working knowledge of water wells, have existing relationships with drillers and pump installers. A small investment is required. AirBurst will provide equipment and maintain ownership of equipment. Training will be provided at your USA site at minimal cost. Please visit our website at www.airbursttech.com and complete the AirBurst Partner Form at “contact us”.

71 DRILLING EQUIPMENT

Portable, truck or trailermounted Retrofit your existing vehicle New Zoom feature for 2013 360° side wall viewing color cameras Inspection depths up to 5,000 feet

56 DIRECT PUSH DRILLS

Contact us at: Toll Free: (800) 671-0383 (559) 291-0383 ext.111 Fax: (559) 291-0463 Email: jim.lozano@ariesindustries.com Or visit us at: www.ariesindustries.com

2000 Geoprobe 6600 Ford F-550 (4 4) 7.3L Diesel 145,940 mi., 2567 hrs. Garage kept. Ready to work. Asking $49,000. Call Mike 973-879-6379.

57 DIRECT PUSH SUPPLIES

See what you’re missing . . .

75 ELECTRIC MOTORS EQUIPMENT WANTED: Electric motors wanted. Vertical hollow shaft pump motors. 20 to 500 hp good or bad, will pick up. PH: (800) 541-1562.

Put your company’s message here! Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

72 July 2014 WWJ

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76 ELEVATORS

80 EMPLOYMENT

J & K To o l C o m p a n y I n c .

Kwik Klamps 1 & 2 (adjustable 1 –2 or 21⁄2 – 4 ) NEW – Kwik Klamp 3 (for 6 PVC) Elevators for PVC well casing (sizes 1 –16 ) Heavy Duty PVC Elevators (sizes 4 –8 ) Flush Joint PVC Pipe Clamps (sizes 4 –24 ) www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

Standard Manufacturing

SkyRex Water Well Elevators

Hydro Resources seeks water well drillers (reverse air and conventional rotary) and pump installers for the Nevada and California area. Positions are FT with great benefits: health, dental, life, disability, 401K, vacation, PTO. Please submit resumes to hr@hydroresources.com, fax 775623-0307.

Largest water well pipe elevator manufacturing company in the United States.

Phone:

(936) 336-6200 (800) 337-0163 Fax: (936) 336-6212 E-Mail: StandardManufacturing @yahoo.com Web site: www.standardmfg.com

1 thru 36 for casing, column pipe, tubing, and drill pipe

Dealers Wanted

PVC Lightweight Elevators

1 – 16 Elevators All steel with safety latch.

Stock Sizes: 3 ⁄4 thru 16

SEMCO of Lamar 800-541-1562 Fax 719-336-2402

* Same Day Shipping * Complete Reverse Circulation Drill Strings

Credit Cards Accepted

806-791-3731

HELP WANTED Illinois based company is looking for an experienced well driller, pump technician, and water treatment specialist. Please email inquiries and resumes to jrob36@ameritech.net

REX MCFADDEN CO.

81 SALES REPS

90 EQUIPMENT New Low Prices

Low yield well? Get more water without overpumping. www.wellmanager.com ✔ Use on wells yielding as little as 0.10 gpm. ✔ Turn-key collection and delivery system. ✔ Fits through 24” doors. ✔ Good money from bad wells. For more information, log-on or call 800-211-8070. © Reid Plumbing Products, LLC

Twitter @WaterWellJournl

Commission Reps Wanted International company, well known in the water well industry, is looking for water well/environmental/ geothermal commission representatives or agencies for territories across North America. Full line of products and existing distribution and sales, reps with agencies or individuals with well construction products (casing, tooling, etc.) on line-card preferred, but all, servicing the industry, will be considered. Send letter of inquiry and supporting documentation to sﬂeck@ngwa.org.

WWJ July 2014 73

115 MUD PUMPS

105 INJECTION PUMPS

Hydraulic drive mud pumps â&#x20AC;&#x201D;small and lightweightâ&#x20AC;&#x201D;

/ 8 7 , / 0 1 . 0 1 ,,

71/2 10 duplex pump â&#x20AC;˘ Fits in the place of a 5 6 â&#x20AC;˘ Pumps 300 GPM at up to 800 PSI â&#x20AC;˘ Weighs 1000 lbs. less than a 5 6 â&#x20AC;˘ Single and three cylinder models also available

2 #"" 1 " 3 4

, 5 1 6 . , /% 1% / . 7

, 1 ,. . 7 * , 9, * 8 , : * , , * , !!"#$ %&'!!"( #) #! * +&'!!"( #) !$)# *, -* ,.

U.S Pat. #6,769,884 and others pending

Centerline Manufacturing 903-725-6978 www.centerlinemanufacturing.com 106 INSTALLATION ACCESSORIES

Heat Shrink from B&B Wholesale

Didnâ&#x20AC;&#x2122;t find what you were looking for? Try NGWAâ&#x20AC;&#x2122;s Career Center at www.careers.ngwa.org for more opportunities. Whether you are looking for the right job or the right employee, the NGWA Career Center can provide you with an industry-specific listing to hone your search. Questions? Call Rachel at 800 551.7379, ext 504, or email rgeddes@ngwa.org.

"We are the heat shrink people" - Heat shrink kits for #14 to 4/0 wire - Volume pricing - Custom kits made to order - Private labeling available - Quick shipping - Four types of heat shrink tubing in stock - Large selection of installation accessories including pressure gauges, tapes, valves and tank ďŹ ttings packages Supplying "Made in USA" heat shrink tubing to pump and well installers since 1994. 800-593-9403

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523 74 July 2014 WWJ

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125 PUMP HOISTS 2014 Ford Trucks Available S4,000 Pump Hoist, 8,000# cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . $15,665 S6,000 Pump Hoist, 16,000# 3L cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . $17,950 S8,000 Pump Hoist, 22,000# 3L cap., 36 telescoping mast, 30 gal. oil tank, hydro pump, 7T safety hook, hydro controls and variable speed engine control . . . . . $22,950

S20,000 Pump Hoist, 80,000# 4L cap., 40 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $59,230 S25,000 Pump Hoist, 100,000# 4L cap., 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $82,545 S30,000 Pump Hoist, 120,000# 4L cap., 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $96,945

S10,000 Pump Hoist, 30,000# 3L cap., 40 telescoping mast, 30 gal. oil tank, hydro pump, 9T safety hook, hydro controls and variable speed engine control . . . . . $32,500 S12,000 Pump Hoist, 48,000# 4L cap., 44 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 11T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $36,250 S15,000 Pump Hoist, 60,000# 4L cap., 48 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $44,895

128 PUMP PULLERS

860-651-3141

fax 860-658-4288

SEMCO Inc. P.O. Box 1216 7595 U.S. Highway 50 Lamar, CO 81052 (719) 336-9006 / (800) 541-1562 Fax (719) 336-2402 semcopumphoist@yahoo.com www.SEMCOoflamar.com See our ad on page 17.

137 SERVICES REPAIRS: Eastman deviation survey clocks (mechanical drift indicators) repaired. We also have three, six, and twelve degree angle units, charts, and other accessories in stock. Call Downhole Clock Repair, (325) 660-2184.

129 PUMPS Did you know? Water Well Journal classified advertisements appear online (at no additional cost) each month at www.waterwelljournal.com.

Check it out!

Twitter @WaterWellJournl

WWJ July 2014 75

135 RIGS

Award-Winning Patented Technology

www.sonic-drill.com

SONIC DRILL CORPORATION Suite 190#120, 119 N. Commercial St. Bellingham, WA 98225 1-604-588-6081

FOR SALE: Reverse circulation/bucket rig. 2007 Gus Pech on Freightliner. 300 new 8 reverse tools 30 bit, 20 rods, air lift circ. 100 , 4 scope with 30 bucket. Diesel up and down, Hi torque, 4 jacks, hose winder, derrick push out, good machine 400K. More tools available, will seperate. Call Gary Sisk (816) 517-4531.

New condition, completely restored and rebuilt 1974 Super George SG-48 mounted on a 1975 International Harvester truck, Tandem axle with 35,000 original miles. Brand new. $112,000 O.B.O. Call Rick. 1-305-910-4758 Cell. Or rickbluewater @gmail.com. Miami, Florida. U.S.A.

176 WATER LEVEL MEASUREMENT

2012 Gus Pech Geo Swing 600, great for res geo drilling, compact 6.8 16 , 232 HP Cummins Diesel, 11 9 stroke, 360 rotation, angle drill 0-90 , turret style track system, steel tracks, rubber cleats, 7.5 10 mud pump, inc mud pan, rod box, 300 pipe. $175,000. Call 515.480.2101

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176 WATER LEVEL MEASUREMENT

Ground Water Monitoring Instrumentation Geokon, Inc. manufactures high quality hydrological instrumentation suitable for a variety of ground water monitoring applications. Geokon instruments utilize vibrating wire technology providing measurable advantages and proven long-term stability. The World Leader in Vibrating Wire Technology Geokon, Incorporated 48 Spencer Street Lebanon, New Hampshire 03766 | USA

Phone: 760-384-1085

Fax: 760-384-0044

1 • 603 • 448 • 1562 1 • 603 • 448 • 3216 info@geokon.com www.geokon.com

174 WANTED Waterline Envirotech Water level indicators made in the USA for over 30 years.

360-676-9635 www.waterlineusa.com

Water well drill rigs needed to go 100–200 meters. Low price rigs needed or donations to help East African Rural Development Foundation, a 501(c)(3) organization, that helps rural East Africans live longer and better lives by increasing their access to clean water. www.eardfwater.org Call (206) 272-0196 or email raghe@eardfwater.org

130 DUAL ROTARY

139 SLOTTING MACHINES J & K To o l C o m p a n y

PVC Screen Slotting Machines

PVC Threading Machines

Perforating Machines Affordable, easy to operate automated machines with touch screen programming.

Twitter @WaterWellJournl

www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

WWJ July 2014 77

180 WATER TRUCKS

2005 T800 Kenworth ISM Cummins 385HP 2000 gallon Flattank support truck, fully loaded.

160 TRUCKS

185 WELL REHAB

30-Freightliner Trucks 6 6, 60 Series Detroit, HT740, Allison Trans., Rockwell Axle, 68KGVW, 315/80 R22.5 Michelin, Low Miles SEMCO, Inc. Phone (800) 541-1562

ENVIRONMENTAL SERIES

3/4-inch 1-inch 1.25-inch 1.5-inch 2-inch

2002 T800 Kenworth, 430HP C12 Cat, 10 speed transmission, 20,000 front, spring suspension. New 2100 gallon Flattank 20’ deck with vertical tool cabinets. Two 100 gallon fuel tanks, fuel pump and reel, torch cabinet w/reel.

Advantages of Surge Block Method

Put your company’s message here! Classified advertising is a great way to reach the water well industry.

Most effective way to develop any well Produces more water, less color and turbidity Only the surge block method “back washes” the well screen, removing clay bridge, sands and silts Flexible wiper creates suction and pulls water into the screen (not available with other methods) Constructed of inert long-lasting materials Capable of lifting water over 50 feet Removable ball valve prevents water from flowing back into well and will not clog with sediments Fast, effective and saves time and money

PRODUCTION SERIES

Call Shelby to make arrangements at 1-800-551-7379 ext 523. 4”,5”

6””

For more information visit: www.welldeveloper.com 850.727.4427

177 WATER TANKS

FLATWATER FLEET INC.

RIG TENDER® RIG SUPPLIER ®

For over 37 years, Flatwater Fleet has been “The Best Name in Drilling Support and Well Rehabilitation” Northwest Flattanks is manufacturing 2000 to 4500 gallons - Van body/flattanks totally heated, insulated all around body, with storage and lift pump, 14 LED lighting inside-outside all around van body.

NORTHWEST FLATTANKS Steve Wipf (406) 466-2146, (406) 544-5914 steve@northwestflattanks.com

www.northwestflattanks.com

78 July 2014 WWJ

We use your specifications and needs to supply you with the highest quality drilling support vehicles in the industry. Contact us today to find out how we can help you succeed. FLATWATER FLEET, INC. 5354 TWIG BLVD. SAGINAW, MN 55779 PHONE: (218) 729-8721 FAX: (218) 729-7644 EMAIL: INFO@FLATWATERFLEET.COM

waterwelljournal.com

184 WELL PACKERS

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Serving Your Complete Packer Needs i INFLATABLE PACKERS - Pressure Grout, Wireline, Water Well, Environmental, Bridge Plugs. Custom Sizes and Fabrication available i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!! Toll-Free: 1-888-572-2537 Email: info@QSPPackers.com Fax #: 253-770-0327 Web: www.QSPPackers.com

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WWJ July 2014 79

178 WATER TREATMENT

186 WELL SCREENS

速

184 WELL PACKERS

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EFFICIENT PUMPING SOLUTIONS

THE PRODUCTS & SERVICES TO EXCEED YOUR PUMPING SOLUTION NEEDS Up to 20,000 GPM with Line-shaft turbine, centrifugal and sewage pumps. Up to 5,000 Ft. of Head with Submersible Turbine Pumps.

PUMP PERFORMANCE TESTING

s '0- -AX &LOW 2ATE s (ORSEPOWER -AXIMUM s 4ESTING PRESSURE TO 03) 4$( s 4ESTING LIVE WELL DEPTH BY v DIAMETER s OR TEST VOLTAGES AVAILABLE s !UTOMATED POINT TESTING s 2EAL TIME AUTOMATED PERFORMANCE TESTING AND REPORT GENERATION s )NTERNET ACCESS WITNESS TESTING s #USTOM ADAPTATIONS AVAILABLE

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