Gateway Magazine | Fall/Winter 2021 | Virtual Issue

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QUALITY

Partner with students to achieve a 100% graduation rate, as defined by the Federal Department of Education. Re-engineer and develop academic programs of distinction and excellence that are aligned with Mission, market, and margin. Ensure the implementation of a rigorous academic and non-academic assessment plan. Ensure the holistic development of all students by investing in niche academic programs enriched by a comprehensive array of co-curricular opportunities, experiences, and programming through student activities, residence life, leadership development, and other out-of-classroom initiatives. Establish academic connections for degree/career completion. Link internship with academic programs and provide internship for all students. Achieve 100% successful entry into the labor market and/or continuing education into professional or graduate school upon graduation. Continuous quality improvement for all operational units of the university.

PEOPLE

Provide market wages for all employees. Partner with employees to increase employee engagement to 100%. Intentionally embrace diversity and intercultural understanding. Actively promote a learning environment where students, faculty, and staff feel valued. Enhance faculty and staff development.

SERVICE

Partner with students to increase student satisfaction to 100%. Create a culture around customer satisfaction. Create a student-centered learning environment. Implement a marketing and communication plan that support the Pillars of Excellence. Create a culture of accountability that establishes priorities and desired outcomes.

VISION

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