#SplitTTNGConf
Welcome to Split for The Travel Network Group ‘Obsession’ conference. It’s been nearly 18 months since we last came together for the ‘Shaping your Future’ conference in Lake Bled, and since then we have continued to achieve strong progress across our Group. Consolidating all or our business operations to one Head Office site, continuously improving our processes and systems, developing strong teams in all areas of our business from Marketing and Membership Services through to Commercial and Operations & Risk, have all been priorities we have been ‘obsessing’ about and initiatives that are beginning to bear real fruit for our Members. Our conference theme - ‘Obsession’ – not only underpins our Group values of being: Supportive, Target-Driven, Entrepreneurial and Passionate but best describes our ruthlessness over the last year in pursuing our Growth strategy and how we have continually challenged ourselves, our Members and our Business Partners in how they deal with us.
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The conference programme for this year’s ‘Obsession’ Conference has been carefully planned to provide a thought-provoking and motivational weekend. A chance for you to be brought up to date with business developments, and an opportunity for you to catch up with fellow Members and Business Partners. Whilst we are in Split we will also will hear from industry experts on how they are embracing new technologies, approaching new consumer behaviors and trading in what is an everchallenging retail environment. And, our external speakers will give us a refreshing look at topics such as risk-taking, innovation and decisionmaking, and how world-class communication skills and long-term change in leadership ability can impact mindset and performance. Conference is a time when we can come together to celebrate our achievements and plan for the future. It is also a time when we can take the opportunity to see old friends, make new
“All in all this year’s Obsession conference promises to be our best ever.” acquaintances and, of course, have some fun. As always our conferences wouldn’t be possible without the support of our partners, and I would like to take this opportunity to thank the Croatian National Tourist Board, Split-Dalmatia County and Split Tourist Boards, our Headline Sponsors and Business Partners who are all joining us in Split. On a personal note, I am really looking forward to this year’s ‘Obsession’ conference and to seeing you all in Croatia. Thank you for taking the time to be with us and enjoy! Best regards Gary Lewis Managing Director
Contents A Message from our Hosts
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05
Conference Programme
Keynote Speakers
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08
Here & Now Panel
Workshops
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10
BP Forum Map
Social Events
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13
Obsession Awards
Who’s Who at Woking
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18
Headline Sponsors
Special Events Sponsors
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28
Business Partner Forum
Members Marketplace
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43
Delegate List
Notes
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47
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Our host sponsors Dear Guests, on behalf of the Ministry of Tourism, Croatian National Tourist Board, Split-Dalmatia County and Split Tourist Boards, we wish you a very warm welcome to Croatia and to The Travel Network Group’s 2014 conference. To host the event, and to have so many travel professionals here in Split, is a great honour. From the spectacular Roman ruins of Diocletian’s Palace, a UNESCO World Heritage Site to the recently renovated Riva seafront and the fantastic array of restaurants and bars found within the city’s atmospheric old town, Split is a great combination of tradition and modernity, offering plenty to visitors. There is also any number of beautiful islands just a short boat ride away, including the luxurious island of Hvar, Brač,
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home to the stunning Zlatni Rat beach and Vis. However, there is more to Croatia than just coastline and tourists could visit one of the country’s eight national parks including the stunning Plitvice Lakes, or explore the wetlands of Kopački Rita in central Croatia. In the autumn, visitors could try their hand at truffle hunting in the Istrian forests, whilst an afternoon coffee on the streets of Zagreb is a year-round tradition. Croatia welcomed 409,025 UK visitors in 2013, a year-on-year rise of 23 per cent, marking three years of continuous growth from the UK market to Croatia. We hope to build on this throughout 2014 as Croatia offers several destinations that can be visited pre and post high season.
Between January and July 2014, 231,794 British visitors travelled to Croatia, an increase of 11 per cent on the same period last year. We entered the EU last year and we hope that this will continue to improve the image of Croatia and the tourism industry. Once again, thank you for attending The Travel Network Group’s conference here in Split, and we look forward to welcoming you again soon. With best regards, Darko Lorencin Minister of Tourism Croatian National Tourist Board
Conference Programme FRIDAY 3RD OCTOBER
SATURDAY 4TH OCTOBER
AM DELEGATES ARRIVE 12. 30 LUNCH - sponsored by Holland America Line & Seabourn 14.00 MAIN PLENARY OPENS KEY NOTE ADDRESS - David Slinn UK Ambassador for Croatia KEY NOTE ADDRESS - Darko Lorencin, Croatian Minister of Tourism and a presentation from Ratomir Ivicic, Managing Director of The Croatian National Tourist Board, our Hosts. STRATEGY & BUSINESS UPDATE The Travel Network Group: Gary Lewis REFRESHMENT BREAK ANDY OWEN JONES: The Power of Prediction THE ‘HERE & NOW’ PANEL - with industry guests - chaired by IAN TAYLOR of Travel Weekly CLARE RAYNER: 10 Steps to Retail Success CLOSING REMARKS - Gary Lewis 18.00 PLENARY ENDS 19:15 COACHES DEPART HOTEL for the Croatian Reception
FROM 06.30 BREAKFAST in the Hotel restaurant 09:00 MAIN PLENARY CASPER BERRY: Risk Taking and Decision Making in Poker, Business & Life 10:00 - 12:00 BUSINESS PARTNERS FORUM MEMBERS MARKETPLACE 12:00 - 12.45 WORKSHOPS THE POWER OF PREDICTION: PART 2 - Andy Owen Jones 10 STEPS TO RETAIL SUCCESS: DIGGING DEEPER - Clare Rayner KEEPING UP WITH SOCIAL MEDIA - Adrian Johnson 12.45 - 13.45 LUNCH - sponsored by Sunspot Tours/ Malta Tourism 14:00 - 16:00 BUSINESS PARTNERS FORUM MEMBERS MARKETPLACE 16:00 - 17:00 WORKSHOPS THE POWER OF PREDICTION: PART 2 - Andy Owen Jones 10 STEPS TO RETAIL SUCCESS: DIGGING DEEPER - Clare Rayner KEEPING UP WITH SOCIAL MEDIA - Adrian Johnson
17:10 17:45 18.00
JIM LAWLESS: Taming Tigers CONFERENCE CLOSING REMARKS - Gary Lewis PLENARY ENDS
GALA DINNER & AWARDS 19:30 20:30 10.00 11.00
COCKTAILS ON THE BEACH sponsored by The Gold Medal Group DINNER - sponsored by Travelport AWARDS - sponsored by Travelport AFTER PARTY - sponsored by Travel2
SUNDAY 5TH OCTOBER FROM 06.30 BREAKFAST available in the Hotel restaurant FROM 06:30 DELEGATES CHECK OUT 07:30 Coach transfer for EASYJET FLIGHT departs 09:00 Coach transfer for MONARCH FLIGHT departs 10:25 EASYJET FLIGHT departs 11:55 MONARCH FLIGHT departs
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Keynote Speakers Caspar Berry Motivational speaker and trainer who uses the metaphor of poker to inspire his audiences Caspar Berry is a unique keynote and motivational speaker who draws on his career as a professional poker player and successful businessman. He takes a refreshing look at topics such as risk-taking, communicating, decision-making and innovating. Casper read Economics and Anthropology at Cambridge and following his studies set his sights on becoming a professional film writer. By the time he was 23 he was writing for Miramax and Columbia Tri Star. Then at 25, he made a life-changing decision to move to Las Vegas and become a professional poker player! Caspar played poker professionally for three years, during which time he made a living pitting his wits against the game’s best known players. In 2002, Caspar returned to the U.K and co-founded Twenty First Century Media and built it into the fastest growing audio visual media company in the North East of England. It was during his time at the helm of Twenty First Century media that he began his career as a speaker and catalyst for new thinking.
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When he speaks, Caspar’s emphasis is always on provoking a change in the behaviours of the participants for the greater good of themselves and their teams. His overall aim is to break people’s patterns, to energise and motivate and to provide tools not rules for collective change - it is for organisations to apply his lessons in a way which is most useful to them. Audiences feel incredibly challenged but in a way that is never prescriptive.
Jim Lawless One of the world’s leading inspirational speakers and author of the bestselling book “Taming Tigers” Jim is one of the world’s leading inspirational speakers. Over half a million people on five continents have been inspired by Jim’s presentations and countless thousands more by Jim’s book “Taming Tigers” and his workshops. He is the only authority on personal development, leadership and change to have risked his life to prove that his theories deliver solid results. In August 2010, to test new Taming Tigers theories around mental toughness, he became Britain’s Deepest Freediver, the first Briton to dive
below the magic 100m barrier on a single breath of air. In 2003, in response to an audience challenge, he proved his Ten Rules for Taming Tigers by becoming a jockey in 12 months. At the outset he was 3 stone (20kg) too heavy and could not ride a horse! At the conference Jim will address how delegates can establish and achieve bold goals, and how world-class communication skills and long term change in leadership ability can impact mindset and performance.
Clare Rayner The Retail Champion, is one of the most well-known and well respected retail experts in the UK Clare Rayner, The Retail Champion, is one of the most well-known and respected retail experts in the UK, championing for the success and sustainability of smaller, independent retailers and suppliers to retail. Clare started out as a fast-track graduate store management trainee for McDonalds and went on to work with leading retailers such as M&S, Dixons and Argos. She moved swiftly into management roles before being headhunted into senior consulting roles with global software giant SAP, and international management consulting brand, Accenture. In 2011 Clare was invited to launch Independent Retailer Month in the UK,
a global ‘Shop Local’ campaign which runs throughout July that has gained incredible momentum and reach under her leadership. As one of the FSB (Federation of Small Businesses) “Real Life Entrepreneur Champions”, Clare has been recognised by the UKs leading small business community as an inspirational role model for any start-up or small businesses. A child born into a family of retailers and entrepreneurs, she is passionate about retail and business: it is in her blood. In Split she will be sharing with us what she considers to be the key success criteria for retailing today.
Andy Owen Jones Andy Owen Jones is an investor and consultant, focusing on travel technology and new media Andy Owen Jones is a technology and travel specialist. From being in brand management at British Airways to the GM of IT at Virgin Atlantic and latterly Director of Corporate Strategy at Amadeus and CEO of the leisure travel technology leader Traveltainment, he has a deep knowledge of multiple travel markets. Since 2010 he has been an investor and consultant. His investments include Parstream, Studifi, Black Frog Holdings, Azuretrend, BD4Travel and Devisubox. He is currently CEO of bd4travel, a real time analytics business, non-Executive Director at Multicom and Chairman of Karibu Games.
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Here & Now Panel,
chaired by Travel Weekly’s Ian Taylor
We have invited some of the industry’s most high profile executives to talk to us about their sector’s highlights over the last 12-18 months, and to share with us what they’re ‘obsessing’ about going forward. This is sure to be a lively panel, giving Delegates real insight into what’s at the top of their agendas for 2015 and beyond. On the panel will be:
Steve Barrass
Jo Rzymowska
Managing Director, Gold Medal Travel Group
Managing Director, Celebrity Cruises, UK & Ireland
Having worked for some the UK ‘s largest tour operators for over 20 years including Airtours and Thomas Cook, Steve took up the role of MD Gold Medal Travel Group in 2012 and lead the transition of the business from Thomas Cook to new owner dnata earlier this year. Steve also held roles at Avis and Neilson, as well as board member positions at ABTA and ITT.
Jo has been in the industry for 30 years having held senior roles in Hertz and EuroDisney. Today Jo is responsible for the total sales and revenue of Celebrity Cruises in the UK & Ireland having joined the Royal Caribbean International group in 2005. She is Chairman of CLIA UK & Ireland and is widely recognised as one of the cruise industry’s ambassadors.
Martin Andrew
Simon Ferguson
Group Commercial Director, The Travel Network Group
Managing Director, Travelport, UK & Ireland
Martin joined the Group in 2012 and has 25 years of experience in the travel and tourism industry including senior roles at Affinion Travel, RCI, Airtours/MyTravel Group and Hogg Robinson. He began his career at a small independent family owned travel business in Scotland.
Simon has had a career in the industry that spans 25 years and has held senior roles with Travel Weekly Group, Reed Publishing and Travel Zoo. He founded and launched Travolution, the leading online travel media brand, and took up his current role with Travelport in 2011.
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Workshops VIS
KORCULA
LASTOVO
10 Steps to Retail Success – Digging Deeper with Clare Rayner
The Power of Prediction: Part 2 with Andy Owen Jones
Keeping up with Social Media with Adrian Johnson
In the plenary session you had a whirlwind tour of some of the ingredients that make up the 10 steps to retail success.
Following Andy’s keynote address on the main stage he will be running a workshop looking at new types of travel retailing that are made possible by applying his ideas and will look at how this may affect the way travel is sold.
Adrian Johnson is the MD and founder of Umpf, a top ten UK social media agency. He advises clients on how to run effective social media campaigns – from setting strategies and objectives, creating bespoke social media campaigns and stunts through to content creation and community management.
In this workshop session you get to dig a little deeper, as Clare describes and shares tried and tested techniques that you can use back in your business. Another fast-paced session, cramming 3 hours into 45-minutes... but for those who want to up their game and who are obsessed about growing their business, it is a not-to-be-missed session.
If you could predict what your customer would do as they were shopping would it change what you do in your shop, your call centre or on your website? Some of your competitors are starting to use these techniques. This workshop will help you get your head around the implications.
In the last two years Umpf has won 15 industry accolades including the UK’s Best Social Media Campaign of the Year. Adrian was a speaker at The Travel Network Group’s 2011 conference in PortAventura and returns this year to run this social media workshop for Delegates.
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BP Forum Map
This is your chance to network with the Business Partners you work with or want to work with in the future!
19 Great Rail Journeys
37 TTNG - Meeting Scheduler
54 Travel Indochina Ltd
01 1st Class Holidays Ltd
20 Hurtigruten Limited
38 Gold Medal Travel Group Plc.
55 Travelcube.com
02 A2Btransfers
21 Kirker Holidays
39 Gold Medal Travel Group Plc.
56 Viking River Cruises UK Ltd
03 All of America
22 Leger Holidays Ltd
40 Avis Budget EMEA Ltd
04 American Express
23 Mark Warner
41 DoSomethingDifferent.com
57 Holland America Line &
05 APT Tours
24 Pathway GDS
42 Travel 2
06 Attraction World
25 Premier Holidays
43 Flexible Autos
07 Bedsonline.com (TUI Travel PLC)
26 Regent Seven Seas Cruises
44 Fred. Olsen Cruise Lines
08 Belleair Holidays
27 Royal Caribbean
09 Bookabed
45 Holiday Extras
28 Silversea Cruises
10 Bourne Leisure
46 Innstant Travel
29 Superbreak Mini Holidays Ltd
11 Celebrity Cruise/Azamara
47 Kuoni Travel Ltd
30 The Holiday Team
48 MSC Cruises
49 Titan Travel Ltd
31 The Hoseasons Group Ltd
50 Trafalgar Travel & Insight Vacations
64 VMD d.o.o.
33 Travelport
66 Sunturist d.o.o.
17 Explore Worldwide Ltd
34 TTNG - Membership
51 Thomas Cook/Medhotels
67 Obzor putovanja d.o.o.
18 Funway Holidays International Inc
35 TTNG - Membership
52 Thomas Cook/Medhotels
68 TerraNautika d.o.o.
36 TTNG - Honeycomb
53 TransHotel Group
69 Shuttle d.o.o., Split
12 Classic Collection Holidays Ltd 13 Cosmos Holidays 14 Cox & Kings 15 Eurocamp Holidays 16 Exclusively Hotels
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32 The Newmarket Group
Seabourn
58 Sunspot Tours/Malta Tourism 59 Katarina Line d.o.o. Opatija 60 Elite travel d.o.o. 61 Gulliver Travel d.o.o. 62 Istraturist / Istria Experience 63 ADRIAGATE d.o.o. 65 Aventur d.o.o.
Le Meridien Lav Ground Floor
PLENARY
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
36 37 34 35
16 17 18 19 20 21 22 24 23 27 25 26
51 52
53 54
55 56
57 58
38 39 40 41 42 43 44 45 46 47 48 49 50 59 60
31 32 33
61 62 63 64 65
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67 68 69
28 29 30 MEMBERS MARKETPLACE
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Your Exclusive invite... Spectacular events from spectacular partners – A BIG thank you from us all! At all of our conferences, we work hard to make sure that the social events leave lasting memories of the places we visit. Our special thanks this year goes to Gold Medal for the beachside Cocktail Party, to Travelport for the Gala Dinner & Awards, and to Travel2 for the after party at the Club Lav nightclub.
19:30
Cocktail Party Drinks and CanapĂŠs on the beach
Kindly sponsored by:
20:30
Gala Dinner under the stars
Kindly sponsored by:
23:00
Club LAV The Obsession Official After Party!
Kindly sponsored by:
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Obsession Awards Another great conference highlight are the Awards. A time to recognise the best of the best. The votes are in! Members across our Group have had their say and the stunning trophies are ready to collect. Let’s give it up for our winners.
Award Categories 2014 Best Consolidator
Best Short Haul Operator
Most Trade Friendly Business Partner
Best Accommodation Provider
Best Long Haul Operator
TTA Member of the Year
Best Car Hire Provider
Best Touring/Coach Operator
WC Member of the Year
Best Ancillaries Provider
Best Cruise Operator
WC+ Member of the Year
Best Short Breaks Operator
Best Luxury Operator
ITE Homeworker of the Year www.facebook.com/TheTravelNetworkGroup
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The Travel Network Group Who’s Who at Woking
Head of Membership Services e. crystal.hunter@thetravelnetworkgroup.co.uk
Gary Lewis
Tracy Smith
Sarah Toogood
Robert White
Alexis Coles-Barrasso
Catheryn Morrissey
Lisa Henning
Nicky Deadman
Karen Oates
Si Prentice
Group Managing Director e. gary.lewis@thetravelnetworkgroup.co.uk
Executive Assistant e. sarah.toogood@thetravelnetworkgroup.co.uk
PR Consultant e. alexis.coles-barrasso@thetravelnetworkgroup.co.uk
Group Membership Services Director e. lisa.henning@thetravelnetworkgroup.co.uk
Head of Retail e. karen.oates@thetravelnetworkgroup.co.uk
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Crystal Hunter
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Membership Development Manager e. tracy.smith@thetravelnetworkgroup.co.uk
Membership Services Manager e. robert.white@thetravelnetworkgroup.co.uk
Membership Services Manager e. catheryn.morrissey@thetravelnetworkgroup.co.uk
Membership Services Manager e. nicky.deadman@thetravelnetworkgroup.co.uk
Group Marketing Director e. si.prentice@thetravelnetworkgroup.co.uk
Conf Clare Fitzpatrick
Lucy Pitt
Rebecca Chapman
Carol Bowden
Darren Holdsworth
Stephen Ayres
Mark Godden
Matt Skilton
Natalie Holder
Steph Slark
Graphic Designer e. natalie.holder@thetravelnetworkgroup.co.uk
Membership Co-ordinator e. stephanie.slark@thetravelnetworkgroup.co.uk
Avril Hurd
Kate Harding
Marketing Manager e. clare.fitzpatrick@thetravelnetworkgroup.co.uk
Data Segmentation Executive e. rebecca.chapman@thetravelnetworkgroup.co.uk
Digital Marketing Executive e. darren.holdsworth@thetravelnetworkgroup.co.uk
Product Executive e. mark.godden@thetravelnetworkgroup.co.uk
Group Operations & Risk Director e. avril.hurd@thetravelnetworkgroup.co.uk
Risk Manager e. lucy.pitt@thetravelnetworkgroup.co.uk
ACAS Controller & Risk Assessor e. carol.bowden@thetravelnetworkgroup.co.uk
Credit Control Manager e. stephen.ayres@thetravelnetworkgroup.co.uk
Applications Manager e. matt.skilton@thetravelnetworkgroup.co.uk
Operations Executive e. kate.harding@thetravelnetworkgroup.co.uk
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Sarah Fenton
Gareth Stevens
Megan Hewson
John Hardman
Sudheer Sharma
Angelique Licorish
Pamela Forbes
Daniel Lyons
Steve Button
Nora Keating
Sam Ashley
Ewelina Drzymala
Operations Executive e. sarah.fenton@thetravelnetworkgroup.co.uk
Administration Assistant e. megan.hewson@thetravelnetworkgroup.co.uk
Trustee e. sudheer.sharma@traveltrust.co.uk
Trustee Accountant e. pamela.forbes@traveltrust.co.uk
Trustee Accounts Assistant e. steve.button@traveltrust.co.uk
Trustee Accounts Assistant e. samuel.ashley@traveltrust.co.uk
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Trustee Accounts Assistant e. gareth.stevens@traveltrust.co.uk
Group Finance Director e. john.hardman@thetravelnetworkgroup.co.uk
Management Accountant e. angelique.Licorish@thetravelnetworkgroup.co.uk
Accounts Assistant e. daniel.lyons@thetravelnetworkgroup.co.uk
Assistant Accountant e. nora.keating@thetravelnetworkgroup.co.uk
Accounts Assistant e. ewelina.drzymala@thetravelnetworkgroup.co.uk
Martin Andrew
Hamed Torabi
Catriona Skinner
Steven Lewsza
Fiona Pearcy
Akhtar Chowdhury
Saminda Jayawardena
Paula Turner
Malcolm Byrne
Kai-Yin Knapp
Emma Sautereau
Elizabeth Rawling
Group Commercial Director e. martin.andrew@thetravelnetworkgroup.co.uk
Commercial Manager e. catriona.skinner@thetravelnetworkgroup.co.uk
Commercial Manager e. fiona.pearcy@thetravelnetworkgroup.co.uk
Commercial Analyst e. saminda.jayawardena@thetravelnetworkgroup.co.uk
Commercial Credit Controller e. malcolm.byrne@thetravelnetworkgroup.co.uk
Cruise Club Development Manager e. emma.sautereau@thetravelnetworkgroup.co.uk
Software Architect e. hamed.torabi@thetravelnetworkgroup.co.uk
Project Administrator e. steven.lewsza@thetravelnetworkgroup.co.uk
Systems & Network Administrator e. akhtar.chowdhury@thetravelnetworkgroup.co.uk
Director, Independent Travel Experts e. paula.turner@Independenttravelexperts.co.uk
Operations Manager, Independent Travel Experts e. kai-yin.knapp@ite.travel
Operations Executive e. elizabeth.rawling@thetravelnetworkgroup.co.uk
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Headline Sponsors We rely heavily on the support of our Headline Sponsors. Without their support our overseas conferences wouldn’t be possible.. so from all of us to all of you - thank you! These Business Partners below truly recognise their special relationship with all the Group’s members - TTA, Worldchoice, Worldchoice Plus and ITE - and their support for this year’s conference is greatly appreciated.
It demonstrates their continued commitment to independent travel agents and tour operators, so please show your appreciation to their representatives during the conference.
HEADLINE SPONSORS
Mark Cornock
Kevin Knight
Avis Budget Group / Car Hire
Company/Product Description
Favourite Travel Experience
Car Rental
Taking the road from Miami heading down to the southern-most point at Key West: simply stunning!
Favourite Travel Experience
International Commercial Manager Avis Budget Group e. Mark.Cornock@avis-europe.com Company/Product Description
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International Commercial Manager Avis Budget Group e. kevin.knight@avis-europe.com t. +44 (0)7515 605531
Family holiday to Disneyland Florida
Lee Burns
David Gawn
Company/Product Description
Company/Product Description
Worldwide Experiences and Attraction Tickets provider
Worldwide Experiences and Attraction Tickets provider
Favourite Travel Experience
Favourite Travel Experience
The overnight sleeper train from Euston to Fort William or Inverness is hard to beat.
Diving with Great White sharks off the coast of South Africa
Sales Manager DoSomethingDifferent.com e. lee@dosomethingdifferent.com t. 0203 195 0621
Sales and Operations Director Do Something Different e. david@atdtravelservices.co.uk t. 0203 195 0626
HEADLINE SPONSORS
Sue Dixon
Andrea Elwell
Company/Product Description
Company/Product Description
Car Rental Broker
Car Hire Broker
Favourite Travel Experience
Favourite Travel Experience
Relaxing in the Maldives.
Staying in Memphis at the Peabody Hotel seeing the Famous Duck Cermony, visiting Graceland, the Indy 500, then Las Vegas totally amazing.
Group MD Flexible Autos e. sue.dixon@flexibleautos.com t. 0800 2545 101
Sales Manager Flexible Autos e. andrea.elwell@flexibleautos.com t. 0800 2545 101
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Mike Evans
Lol Nichols
Regional Sales Manager Fred Olsen Cruise Lines e. mike.evans@fredolsen.co.uk
General Sales Manager Fred. Olsen Cruise Lines e. lol.nichols@fredolsen.co.uk t. 01473 292236
Company/Product Description Cruise line
Company/Product Description
Favourite Travel Experience
Cruise Operator
Visiting the Macchu Piccu site on an escorted cruise trip to Peru. Breath taking scenery and amzingly friendly people.
Favourite Travel Experience Too many to select just one - Snorkelling in the Similan Islands is just one of many as is the Sounds of Silence dinner at Uluru‌‌
HEADLINE SPONSORS
Ruth Hilton
Tina Hodge
Company/Product Description
Company/Product Description
Long Haul; scheduled flights, hotels, holidays and car hire
Long Haul; scheduled flights, hotels, holidays and car hire
Favourite Travel Experience
Favourite Travel Experience
Anywhere I can relax and know the kids are going to have fun
Visiting new and exciting destinations such as Vietnam & Cambodia
Head of Sales Gold Medal / Pure Luxury e. ruth.hilton@goldmedal.co.uk t. 07980 624554
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National Sales Manager Gold Medal / Pure Luxury e. tina.hodge@goldmedal.co.uk t. 07767 648887
Louisa Jackson
Louise Bates
Company/Product Description
Company/Product Description
Long Haul; scheduled flights, hotels, holidays and car hire
Market leaders for airport parking, hotels and lounges.
Favourite Travel Experience
Favourite Travel Experience An educational
Jumping off the Stratosphere in Las Vegas
visit to OZ based on I’m a Celeb. Overnighting in the jungle, zipwiring and doing lots of tasks!
Sales Development Manger - South West Gold Medal / Pure Luxury e. louisa.jackson@goldmedal.co.uk t. 07703795733
Partnership Development Manager for the North of England, Holiday Extras e. louise.bates@holidayextras.com t. 07545610876
HEADLINE SPONSORS
... VE ES SA DAT E TH
CRUISE CONFERENCE I N PA RT N E R S H I P W I T H C L I A , U K & I R E L A N D
Find out about what’s new in Cruise, from: Exciting new ships • Latest technology • The hottest cruise destinations • Expert advice from 12 UK leading Cruise Operators, CLIA and The Travel Network Group • Plus all the exciting new developments in the CRUISE CLUB! 02 December 2014 Hilton Hotel, Euston, London 09 December 2014 Hilton Hotel, Leeds
Members reserve your FREE place now by e-mailing membership@thetravelnetworkgroup.co.uk
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Andrea Clayton
Insurance Ambassador Holiday Extras e. andrea.clayton@holidayextras.com Company/Product Description
John Booty
Global Sales Manager Innstant Travel e. john.booty@innstanttravel.com t. 00353 86 411 5183
Travel Ancilliaries
Company/Product Description
Favourite Travel Experience
Global hotels, transfers, car hire, event, sport & attraction tickets
Anywhere hot and sunny - if there’s great shopping too, that’s a bonus!
Favourite Travel Experience On safari in Masai Mara sleeping in tents and having bucket showers!
HEADLINE SPONSORS
Gary Gillespie
Katie Deering
Company/Product Description
Company/Product Description
Global hotels, transfers, car hire, event, sport & attraction tickets
Specialists in tailor made and luxury holidays
Favourite Travel Experience
Dolphin watching in The Maldives while the sun was setting
Head of Sales UK Innstant Travel e. gary.gillespie@innstanttravel.com t. 07547 269920
Sleeping in a bunk bed on the overnight Via Rail from Quebec to Toronto!
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Trade Development Co-Ordinator Kuoni Travel e. katie.deering@kuoni.co.uk t. 01306 744532
Favourite Travel Experience
Caroline Foxwell
Craig Jeffs
Company/Product Description
Company/Product Description
One of the worlds leading luxury tour operators
“MSC Cruises – The Mediterranean Way of Life”
Favourite Travel Experience
Favourite Travel Experience
Victoria Falls Hotel, Zimbabwe. A truly magical experience.
Maldives - Powder white beaches, Tropical desert Island, Crystal Clear waters + Romantic retreat where is was proposed to.
Trade Call Centre Manager Kuoni Travel e. caroline.foxwell@kuoni.co.uk t. 01306 744041
National Accounts Manager MSC Cruises LTD e. Craig.Jeffs@msccruises.co.uk t. 07780995777
HEADLINE SPONSORS
Karen Spencer
Edwina Coppock
Company/Product Description
Company/Product Description
“MSC Cruises – The Mediterranean Way of Life”
The UK’s Leading Escorted Tours Specialist
Favourite Travel Experience
Favourite Travel Experience
Experiencing Kenya on safari, chilling on the beautiful beaches and visiting a locals house for tea and drink!!
On safari at Mala Mala on our recent South Africa Fam trip - out of this world
Sales Executive for Northern England and Scotland, MSC Cruises LTD e. karen.spencer@msccruises.co.uk t. 07887 455330
Agency Sales Manager Titan e. edwina.coppock@titantravel.co.uk t. 0800 988 5166
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Craig Liddle
Helen Tate
Company/Product Description
Company/Product Description
The UK’s Leading Escorted Tours Specialist
Trafalgar - Escorted Tour Operator
Favourite Travel Experience
Favourite Travel Experience
High up in the Peruvian Andes being chased by a pack of Llamas!
Product research trip to India - Golden Triangle Tour
Trade Marketing Executive Titan e. cliddle@titantravel.co.uk t. 01293 450 495
Sales Manager Trafalgar e. helen.tate@travcorpuk.com t. 07827 947574
HEADLINE SPONSORS
Greta Stonestreet
Trevor Taylor
Company/Product Description
Company/Product Description
Premium and Luxury Escorted Journeys
A travel commerce platform for the global travel and tourism industry
Sales Manager UK - South Insight Vacations e. email t. +44 (0)7795455921
Favourite Travel Experience Recent Conference in Athens/Greek Islands with Insight Vacations Sales Managers from across the globe sampling our signature experiences
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Senior Account Manager Team Leader Travelport e. trevor.taylor@travelport.com t. 01753 288083
Favourite Travel Experience September 2014 Honeymoon in Mauritius
Chris Burwell
Gordon McCreadie
Company/Product Description
Company/Product Description
A travel commerce platform for the global travel and tourism industry
Tailor Made Longhaul Tour Operator
Favourite Travel Experience
Flying on my first A380 flight
Senior Account Manager Travelport e. chris.burwell@travelport.com t. +44 (0)7903 235671
Sales and Marketing Director Travel 2 e. gordon.mccreadie@travel2.com t. +44 (0)141 226 6146
Favourite Travel Experience
Backpacking through Australia for 5 months
HEADLINE SPONSORS
Tracy Hirsz
Mark Swords
Company/Product Description
Company/Product Description
Tailor Made Longhaul Tour Operator
Tailor Made Longhaul Tour Operator
Favourite Travel Experience
Favourite Travel Experience
Experiencing a city tour by helicopter taking off from the helipad on top of The Burj Al Arab in Dubai
Rocky Mountaineer Gold Leaf - Amazing!!!
Head of Sales Travel 2 e. tracy.hirsz@travel2.com t. +44 (0)141 226 6146
Key Account Manager Travel 2 e. mark.swords@travel2.com t. 07551 171594
www.facebook.com/TheTravelNetworkGroup
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Special Events Sponsors A time to mix business with pleasure and a time to catch up with old friends and new colleagues in surroundings that highlight our host destination’s places of beauty.
SPECIAL EVENT SPONSORS
Dani Scannella
Bekkie Skipp
Company/Product Description
Company/Product Description
Seabourn - all-suite, unrivalled, exceptional world class elegance
Holland America Line - Signature of Excellence
Favourite Travel Experience
White water rafting & elephant riding in Bali!
Business Develoment Manager - South Seabourn e. dani.scannella@seabourn.co.uk t. 07789 923665
The ultimate trip to South Africa - Cape Town, Winelands, Garden Route & Safari
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Business Develoment Manager - North Holland America Line e. rebecca.skipp@hollandamerica.co.uk t. 07780 490748
Favourite Travel Experience
Richard Greenaway
Nadine Mifsud
Company/Product Description
Company/Product Description
Specialist holidays to Malta & Worldwide holidays & Escorted Tours ?
National Tourist Board of Malta
Favourite Travel Experience
Canoeing & Snorkelling in the Mediterranean Sea
National Sales Manager Sunspot Tours / Mercury Holidays e. rgreenaway@sunspottours.com t. 01732 775009 ext.1
Marketing Executive Malta Tourism Authority e. nadine.mifsud@visitmalta.com t. +44 (0) 20 8877 6990 Ext. 4
Favourite Travel Experience
Too many to have a favourite although South Africa rocks
SPECIAL EVENT SPONSORS
Booking through Honeycomb has never been better‌ Low cost ights available
24 hour emergency line
Own In house Dynamic Package solution EXCLUSIVE to Travel Network Group members
24/7 operational on line system
Extended Hours of operational support 6 days a week
Monthly incentives Onsite training given across membership
Email Membership@thetravelnetworkgroup.co.uk to sign up!
www.facebook.com/TheTravelNetworkGroup
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Business Partner Forum With over 50 of the industry’s biggest brands with us in Spit, delegates can get to see many of their partners and suppliers - all under one roof.... The Travel Network Group Commercial Team has worked hard to have a strong cross section of our Business Partners represented at Conference and the names and faces of all those here with us in Split are outlined below.
Please make sure you get the most out of this session by honouring the appointments on your schedule. All our Business Partners who are with us in Split have helped to finance the conference so let’s show them our full appreciation by making sure they get the most out of their visit.
BUSINESS PARTNERS FORUM
Jonathan Whiteley
Phil Norris
Company/Product Description
Company/Product Description
Independent Specialist to Canada, New Zealand, USA & Australia
Global airport/port/train station transfers along with travel extras
Favourite Travel Experience
Favourite Travel Experience
Polar Bear and Northern Light viewing in Churchill, Canada - incredible and humbling!
My first club 18-30 holiday in Torremolinos in 1972!
National Sales Manager 1st Class Holidays e. jonathan@1stclassholidays.com t. 0161 877 0433
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Sales Director A2Btransfers.com e. phil@a2btravelextras.com t. 01932 804806
Emma Ryan
Mike Lee
Company/Product Description
Company/Product Description
Global airport/port/train station transfers along with travel extras
Hotel and Ground Handler Provider Worldwide except Europe
Favourite Travel Experience
Favourite Travel Experience
Island hopping in Southern Thailand
Take off and Landing a light aircraft on every Hawaii Island with an airstrip
National Sales Manager A2Btransfers.com e. emma@a2btravelextras.com t. 01932 804806
Business Development Manager - South All of America/All of Asia & Beyond e. mike@allofamerica.co.uk t. +44 (0)01233 660553
BUSINESS PARTNERS FORUM
Steve Kerin
Jane Snowden
Company/Product Description
Company/Product Description
Helping companies make international payments.
Internal Payment Product & Services
Favourite Travel Experience
Favourite Travel Experience
Diving the Great Barrier Reef
Skiing
Account Manager, FX International Payments, American Express e. steve.t.kerin@aexp.com t. 01273 347320
Director, Account Development, FX International Payments, American Express e. Jane.L.Snowden@aexp.com t. 01273 213524
www.facebook.com/TheTravelNetworkGroup
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Lockie Kerr
Emma McLeese
Company/Product Description
Company/Product Description
Guided Tours and River Cruises
The world of theme parks, tours and attractions is our specialty!
Account Manager APT e. lockie.kerr@aptouring.co.uk t. 07787 536392
Business Development Manager Attraction World e. emcleese@attractionworld.com t. 07917 768730
Favourite Travel Experience Vietnam & Cambodia on a recent river cruise with Travelmarvel-the trip was incredible but the experiences off the beaten track blew me away
Favourite Travel Experience My 2nd season as a rep in Majorca! I made some amazing friends and great life experiences!
BUSINESS PARTNERS FORUM
Angelica Diaz
Stuart Pearce
Company/Product Description
Company/Product Description
The world of theme parks, tours and attractions is our specialty!
Azamara - More destinations, more overnights, and Night touring.
Favourite Travel Experience
Favourite Travel Experience If you love travelling
My honeymoon.. Las Vegas, Hawai & L.A!
the world, then thats Azamara! That’s the reason I love the our Voyages, especially in Greece & Croatia!
Business Development Manager Attraction World e. adiaz@attractionworld.com t. 07949269039
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Regional Sales Manager Azamara Club Cruises e. spearce@azamaraclubcruises.com t. 07525950906
Clare White
Sales Manager London & South East Bedsonline e. c.white@bedsonline.com t. 0787 206 4711 Company/Product Description Bedsonline your specialist for accommodation, tickets & transfers.
Favourite Travel Experience Too many to
Lisa Aslund
Trade Sales Executive Belleair Holidays e. lisa.aslund@belleair.co.uk Company/Product Description Belleair holidays number one specialist to Malta Gozo & Comino
Favourite Travel Experience Exploring malta
choose - Camel safari in a Sahara sandstorm, winning in Vegas, or eating cockroaches in Thailand
BUSINESS PARTNERS FORUM
Mark Williams
Neil J Davies
Company/Product Description
Company/Product Description
Trade only bed bank to worldwide beach and city destinations
UK’s number 1 domestic holiday provider
Favourite Travel Experience
Scuba diving in the Red Sea
Business Development Manager North & Scotland, Bookabed e. mark@bookabed.co.uk t. 07739 913390
Head Of Travel Trade Bourne Leisure e. Neil.Davies@bourne-leisure.co.uk t. 01442 203713
Favourite Travel Experience
Island Hopping in style around the Greek islands
www.facebook.com/TheTravelNetworkGroup
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Louise Tansey
Bhavneeta Patel
Company/Product Description
Company/Product Description
Butlins, Haven & Warner Leisure Hotels, The UK’s Number 1 choice.
Cruising to 260 destinations, 72 countries touching all 7 continents
Favourite Travel Experience
Favourite Travel Experience South Africa: This trip
Helicopter ride over New York city, a truely amazing experience
had it all, football, safari, winelands, scenery and the honour of seeing Nelson Mandela at the World Cup Final
National Sales Manager Bourne Leisure Limited e. Louise.Tansey@bourne-leisure.co.uk t. 07714 836 933
Strategic Account Manager - Consortia Celebrity Cruises e. bpatel@celebritycruises.com t. 01932 834379
BUSINESS PARTNERS FORUM
Sophie Thackeray
Sarah Ayling
Company/Product Description
Company/Product Description
Tailor made,affordable luxury 4* and 5* hotel holidays.
Tailor-made luxury hotel holidays at affordable prices.
Favourite Travel Experience
Favourite Travel Experience
Everywhere and anywhere, as long as I’m in Italy!
Enjoying the magnificant views of Ravello, Amalfi Coast.
On the Road Sales Executive Classic Collection Holidays e. sophie.thackeray@classic-collection.co.uk t. 07703 661897
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Sales Executive (South of England) Classic Collection Holidays e. sarah.ayling@classic-collection.co.uk t. 01903 836663 Ext. 663
Simon Garrido
Ashley Rushman
Head of Trade Sales Monarch Travel Group e. sgarrido@cosmos.co.uk
National Account Manager Cosmos Holidays e. arushman@cosmos.co.uk t. 07786 114367
Company/Product Description holidays
European beach and city holidays, flight and accommodation providers
holidays
Favourite Travel Experience Visiting the far east and experiencing the amazing hospitality this area offers
Company/Product Description European beach and city holidays, flight and accommodation providers
Favourite Travel Experience Exploring new and exciting destinations and emmersing in the culture
BUSINESS PARTNERS FORUM
Greg Thurston
Michelle Betley Jones
Company/Product Description
Company/Product Description
Luxury Worldwide Escorted Tours & Tailormade Travel
Self-catering holidays across 11 European destination with over 160 parcs
Favourite Travel Experience
Favourite Travel Experience
Following a cheetah and her cubs on foot through the bush in South Africa
Escorted a Unijet educational to Florida a few years ago, it was a tiring but fantastic trip!
National Account Manager Cox & Kings e. greg.thurston@coxandkings.co.uk t. 07748 807276
National Sales Manager Eurocamp e. michelle.betley@eurocamp.co.uk t. 07771 556944
www.facebook.com/TheTravelNetworkGroup
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Alison Jarvis
Philippa Baines
Company/Product Description
Company/Product Description
Over 100,000 hotels worldwide, for great choice and availability
EXPLORE! Adventure Travel Experts/Inspiring Small Group Tours
Favourite Travel Experience
Favourite Travel Experience Argentina for the
Enjoying the grapes with friends at Gainey Vineyard, Santa Ynez California
dulche de leche & my favourite red wine! Plus Polo Ponies, Tango, Iguacu Falls, BA, Jungle, History & Football!
Regional Manager UK & Ireland Exclusively Hotels (TotalStay Group) e. alison.jarvis@totalstay.com t. 0208 8294151 Ext. 1285
Trade Sales Manager EXPLORE! e. philippa.baines@explore.co.uk t. 07808 242 564
BUSINESS PARTNERS FORUM
Andy Travis
Susan Cooper
Company/Product Description
Company/Product Description
Funway Holidays is a USA, Mexico and Caribbean Specialist.
A collection of worldwide holidays by rail on six continents
Favourite Travel Experience
Favourite Travel Experience
Living in Greece, Spain and Italy for 10 years when I started in Travel
Travelling in Vietnam and Cambodia, fantastic scenery, unique experience, and amazing people
National Sales Manager Funway Holidays e. atravis@funway.co.uk t. 07530 309793
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Sales Representative Great Rail Journeys e. Sue Cooper@GreatRail.com t. 07714 753778
Kevin Toby
Sarah Smith
Company/Product Description
Company/Product Description
Consolidator and Long Haul Tour Operator
Holiday Parks,Lodges, Cottages, Boats & Villas across the UK & Europe
National Sales Manager The Holiday Team e. Kevin@theholidayteam.co.uk t. 07545 734 245
National Account Manager Hoseasons/Villas4You e. sarah.smith@hoseasons.co.uk t. 07920 811 198
Favourite Travel Experience Two Great Islands - Ko Lanta, Thailand and Il DE Res in France
Favourite Travel Experience A UK break away for a weekend of rest & relaxation in a luxury lodge with it’s own Hot Tub!
BUSINESS PARTNERS FORUM
Lucy Hone
Maria Ersmarker
Company/Product Description
Company/Product Description
Hurtigruten- voyages to Norway, Greenland, Spitsbergen and Antarctica
Hurtigruten- voyages to Norway, Greenland, Spitsbergen and Antarctica
Favourite Travel Experience
Favourite Travel Experience
Spitsbergen for all the wildlife it has to offer – including seeing the Polar bears
Seeing Northern Lights in Norway
Sales Manager South Hurtigruten Ltd e. Lucy.Hone@hurtigruten.com t. 07899 074217
Training & Events Executive Hurtigruten Ltd e. Maria.Ersmarker@hurtigruten.com t. 020 8846 2619
www.facebook.com/TheTravelNetworkGroup
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Hisham Mahmoud
Mike Coombs
Company/Product Description
Company/Product Description
Tailor-made holidays for discerning travellers to Europe and beyond
Tailor-made holidays for discerning travellers to Europe and beyond
Favourite Travel Experience A visit to Cappadocia
Favourite Travel Experience Arriving at my 5
- a relatively unknown region in central Turkey. Home to one of the most spectacular natural landsacpes in the world.
star hotel in Venice by private water taxi. An amazing Kirker experience which I thoroughly recommend.
Agency Sales Manager - UK & Ireland Kirker Holidays e. hisham.mahmoud@kirkerholidays.com t. 07970 781 058
Agency Sales Manager - Midlands, North of England, Wales & Scotland, Kirker Holidays e. mike.coombs@kirkerholidays.com t. 07584 608 507
BUSINESS PARTNERS FORUM
Ashley Dellow
Jen Neuschaffer
Company/Product Description
Company/Product Description
Escorted tours
40 years’ of ski and acivity holidays with fantastic childcare
Head of Retail Sales Leger Holidays e. ashley.dellow@leger.co.uk t. 07818454450
Favourite Travel Experience Snowboarding in Switzerland
Agency Sales Executive Mark Warner e. agencysales@markwarner.co.uk t. 0207 361 8899 / 07834 307959
Favourite Travel Experience In Koh Phi Phi I used to swim with sharks every day, as it was my job to film customers with them - heaven!
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Tim Locke
James Marchant
Company/Product Description
Company/Product Description
40 years’ of ski and acivity holidays with fantastic childcare
Pathway GDS gives access to leading villa & holiday rental suppliers
Favourite Travel Experience
Favourite Travel Experience My favourite place
Apres Ski at La Folie Douce!
is a small villa in the hills above Denia on the Costa Blanca. Great views + great bars & restaurants close by.
Head of Sales and Marketing Mark Warner e. timlocke@markwarner.co.uk t. 0207 361 8930
Managing Director Pathway GDS e. James@PathwayGDS.com t. 0203 5821 821
BUSINESS PARTNERS FORUM
Dave Kneale
Sarah Brooks
Company/Product Description
Company/Product Description
78 yrs an independent & trade friendly tailormade specialist operator
6 Star, Ultra Luxury, All Inclusive Cruising
Favourite Travel Experience Snowboarding over
.......The Great Wall of China
National Sales Manager Premier Holidays e. dave.kneale@premierholidays.co.uk t. 07979 853366
Senior Regional Sales Manager Regent Seven Seas Cruise e. sbrooks@rssc.com t. 07860 798105
Favourite Travel Experience
Christmas & New Year 1999 in Canada and seeing in about 8 different Year 2000’s before our own - what a party!!
www.facebook.com/TheTravelNetworkGroup
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Stephen Joyner
Ben Bouldin
Strategic Account Manager Royal Caribbean International e. sjoyner@rccl.com t. 07919492844
Sales Director UK & Ireland Royal Caribbean International e. Bbouldin@rccl.com Company/Product Description
Company/Product Description New Smart Ships + Amazing restaurants to revolutionary entertainment!
Favourite Travel Experience Canadian RockiesStunning glacial vistas on Athabasca Glacier on the Ice Explorer; a huge vehicle specially designed for glacial travel.
New Smart Ships & amazing restaurants to revolutionary entertainment!
Favourite Travel Experience Favourite travel experience was by far deep sea fishing off the coast of Cuba. For chilling out you can’t beat South Beach in Miami!
BUSINESS PARTNERS FORUM
Priti Mehta
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Jon Schofield
Head of Sales - UK & Ireland Silversea e. pritim@silversea.com t. 0844 770 9030 (Option 1, followed by option 3)
Regional Sales Manager Silversea e. jons@silversea.com t. 0844 770 9050
Company/Product Description
Company/Product Description
Luxury Cruise and Expedition Operator
Luxury Cruise and Expedition Operator
Favourite Travel Experience
Favourite Travel Experience
Cruising on Lake Argentina, Argentine Patagonia
Cruising Vietnam
Graham Balmforth
Jane Atkins
Company/Product Description
Company/Product Description
SuperBreak - UK &Overseas Short Break Specialists
The Shortbreak specialist!
National Sales Manager SuperBreak e. graham.balmforth@superbreak.com t. 0780 3944322
Sales and Product Directo Superbreak e. jane.atkins@superbreak.com t. 01904 436000
Favourite Travel Experience In a hotel once I found a lump of plasticine in my room‌.I didn’t know what to make of it
BUSINESS PARTNERS FORUM
Gemma Walker
David Sharman
Company/Product Description
Company/Product Description
Award winning Independent escorted tour operator
Award winning Independent escorted tour operator
Favourite Travel Experience
Favourite Travel Experience
Visiting Niagra Falls and flying over via helicopter on a FAM trip.
Vietnam and Cambodia - fascinating! Wonderful people and such memorable experiences. In summary you should go and see it for yourself!
Field Sales Executive Newmarket Holidays e. gemma.walker@newmarketholidays.co.uk t. 07713 487115
Commercial Director Newmarket Holidays e. email t. +44 (0)208 335 5194
www.facebook.com/TheTravelNetworkGroup
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Gary Bates
Kevin Gaddes
Company/Product Description
Company/Product Description
Thomas Cook is the oldest name in travel with a history since 1841
Medhotels provides excellent value hotel accommodation to the trade
Favourite Travel Experience Seeing my family in
Favourite Travel Experience
Colombia for the first time in 15 years. I have 3 aunties, 1 uncle and enough cousins to visit to last a year!
8 years of overseas repping
Key Account Manager Thomas Cook e. gary.bates@thomascook.com t. +44 (0)7584407939
Key Account Manager Thomas Cook and Medhotels e. kevin.gaddes@thomascook.com t. 07718694640
BUSINESS PARTNERS FORUM
Paul Anjos
Richard Swain
Company/Product Description
Company/Product Description
Travel Service Provider
We are the UK’s leading Asia specialist, with 21 years experience.
Sales Manager UK Transhotel e. panjos@transhotel.com t. 0208 370 0288 Ext. 1
Favourite Travel Experience Visiting Las Vegas for my 40th
Business Development Manager Travel Indochina e. richards@travelindochina.co.uk t. 07590 719931
Favourite Travel Experience Seeing the sunrise at the breathtaking Angkor Wat in Cambodia, made all the more special by entering via the quieter eastern gateway.
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Lesley Wright
Ruby Haroon
Company/Product Description
Company/Product Description
We are the UKs leading Asia specialist, with 21 years experience.
Booking site for travel agts offering hotels, transfers & attractions
Favourite Travel Experience Travelling by slowboat
Favourite Travel Experience Jamaica – Yeah
down the Mekong river in Laos for a stay in atmospheric Luang Prabang, the gem of the Indochina region.
Mon! This place is amazing, beautiful, and so captivating The people are so wonderful, and the food is AWESOME!
General Manager Commercial UK Travel Indochina e. lesleyw@travelindochina.co.uk t. 01865 268951
Regional Account Manager TravelCube e. ruby.haroon@travelcube.com t. 07940 738 607
BUSINESS PARTNERS FORUM
Amanda Schofield
Andrew Schweitzer
Company/Product Description
Company/Product Description
Bedbank,Transfers & Attraction tickets
The world’s leading river cruise line
Favourite Travel Experience
Favourite Travel Experience
Visiting family in Australia
Camping safari through East Africa - Unbelievable! And of course, sailing along the Danube on one of Viking’s brand new Longships!
Regional Account Manager - East Midlands & East Anglia, Travelcube e. amanda.schofield@travelcube.com t. 07534982069
Agency Sales Executive UK, Ireland Viking Cruise e. andrew.schweitzer@vikingcruises.com t. 0208 780 7926
www.facebook.com/TheTravelNetworkGroup
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Members Marketplace The Members Marketplace is an initiative for Members who have a product to sell through the trade but who are not part of our preferred Business Partner programme. Please do take the time to visit the Members Marketplace and support fellow Members of The Travel Network Group.
NAME COMPANY
WEBSITE
Mungo Finlayson Gwen Strachan Andrew Hill Dan Ox Mark Pope Karl Browne Colin Whotton Mark Earnshaw Melissa Kirby Kevin Stables Shay Soni
www.scubadubadive.com www.incredibleexperiences.co.uk www.sportstraveltours.com www.ocean-holidays.co.uk www.trutravels.com www.f1travelclub.co.uk
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Mungos Travel Solutions Incredible Experiences Sports Travel Tours Ocean Holidays TruTravels Ltd F1 Travel Club Gattours UK Holidays4golfers 2by2 Holidays Latin American Dreams Worldchoicesports
www.holidays4golfers.com www.2by2holidays.co.uk www.latinamericandreams.co.uk www.worldchoicesports.com
TNGConf
Delegate List 2014 FORENAME SURNAME
COMPANY
FORENAME SURNAME
Martin Andrew Paul Anglesea Trevor Ardies Katy Atkinson Myo Aung Julie Bangham Elaine Barnes Debbie Barraclough Ian Bates Jonathan Baylis Kathryn Beaumont Robert Biondic Gillian Blundell Claire Body Penelope Bones Clare Bristow Susan Broad Dawna Brown Karl Browne Sarah Busby Mark Butler Steve Button Mohammed Charles Tony Childs Akhtar Chowdhury Richard Church Alexis Coles-Barrasso Lloyd Collier Judith Collier David Coulter Aimee Cunningham
The Travel Network Group Delmar World Rosetta Travel Lincolnshire Co-operative Travel Visita Travel Travel Experience Andersons Travel Worldchoice Key Holidays Worldchoice Travel (Shrewsbury) Aglow Travel Hanson Travel Defoe of London Worldchoice Travel (Wigan) Independent Travel Experts Southern Cross Travel Verve Travel Triangle Travel Travel Solutions F1 Travel Club Ascot Travel House Lincolnshire Co-operative Travel The Travel Network Group Sunshine Holidays Independent Travel Experts The Travel Network Group Battered Suitcase The Travel Network Group Scotts Travel Scotts Travel Portrush Travel Ltd Balkan Escape
Ann Lauren Stuart Richard Meredith Nicky Wayne Stacey Kath Steve Mark Kumar Steve Stephen Simon Janet Peter Mungo Jack John Pamela Mel Colette Carlo Isobel Julie Catherine Hermione Kevin Robert Jill
COMPANY
Cunningham-Anglesea Delmar World Curd CTT Group Ltd Dale Daley Golf Holidays Davies Alps4U Davis Alps4U Deadman The Travel Network Group Dennett Lincolnshire Co-operative Travel Dobson Teletext Holidays Direct Worldchoice Doyle Bawtry Travel Dunlop Steve Dunlop Photography Earnshaw Holidays4golfers Edara Truly Travel Endacott Teletext Holidays Evans Independent Travel Experts Ferguson Travelport Fielding Travel By Inspire Fielding Travel By Inspire Finlayson Mungos Travel Solutions Ltd/Scuba Duba Dive Fleming Balkan Escape Flin Wallace Arnold Worldchoice Forbes The Travel Network Group Foulger F1 Travel Club Fox Departure Zone Frankitti Elite Worldchoice Travel Agency Frankitti Elite Worldchoice Travel Agency Franklin Holidays4golfers Gallagher Handpicked Holidays Garner Richmond Travel Gaught HPB Travel Club Gill White Concierge Goodyer Goodyer Travel
www.facebook.com/TheTravelNetworkGroup
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FORENAME SURNAME
COMPANY
FORENAME SURNAME
COMPANY
Goodyer Travel Travel Trade Gazette Lincolnshire Co-operative Travel Katrina Hammond Villas Lincolnshire Co-operative Travel Handpicked Holidays The Travel Network Group Inspired Travel UK Brunlea Travel Worldchoice Ocean Holidays Independent Travel Experts Independent Travel Experts The Travel Network Group Lincolnshire Co-operative Travel Sports Travel Tours The Travel Network Group Uniglobe Travel Triangle Travel Travel Solutions Eastgate Travel The Travel Network Group The Travel Network Group Destinations Travel Dream Teletext Holidays Direct Worldchoice Finesse Travel The Travel Network Group Good Travel Management Umpf Scotts Travel Scotts Travel First World Tours and Travel Independent Travel Experts Travel Stop Worldchoice Travel Stop Worldchoice Millhouses Travel Worldchoice
Triangle Travel Travel Aspiration Travel Aspiration Farley & Bride The Travel Network Group Travel Knights Holidayxpert Kyle Travel Services Skyplane Worldchoice Layer Travel Broadland Travel Worldchoice Skills Worldwide Travel Gallivant Travel Agency Gallivant Travel Agency The Travel Network Group The Travel Network Group Travel Stop Worldchoice Lincolnshire Co-operative Travel Quality Golf Destinations Journalist Saddleworth Travel Centre The Savvy Travellers Moran Travel Worldchoice Web Travel Shop Web Travel Shop The Travel Network Group LM Sahara Tours & Treks Supreme Breaks Wyntersun Holidays Lincolnshire Co-operative Travel Independent Travel Experts The Travel Network Group Combadi Ocean Holidays Travel & Logistics Solutions Lincolnshire Co-operative Travel
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Philippa Sophie Zane Katrina Susan Jessica Simon Katie Scott Harry Evelyn Jean Lisa Paul Andrew Darren Patrick Lesley Gary Ron Crystal Avril Timothy Pamela Laurie Lesley Saminda Elaine Adrian David Anne Moses Kathlean Bridget Paul Rachel
Goodyer Hill Griffiths Ground Hammond Hare Hargreaves Hargreaves Harris Harrison Hastings Hattley Heathcote Henning Herring Hill Holdsworth Hooft Hougham Hudson Hughes Hunter Hurd Hurrell Jackman Jackson Jarvis Jayawardena Jeavons Johnson Johnstone Johnstone Kagumire Kay Keevil Keevil Dawson
#SplitTTNGConf
Robert Rose Iqbal Melissa Kai-Yin Emma Neeru Eddie Michael Janice Nicholas Natalie Helder Celia Gary Steven Cheryl Marie Rachel Samantha Peter Sakil Michael Dhirendra Daksha Catheryn Leila Jane Paul Sally Kristine Karen Lea Daniel Babajide Vicky
Kenton Khan Khan Kirby Knapp Knight Adhikari Kyle Lake Layer Lee Legge Lemos Lemos Lewis Lewsza Locke Marriott Matthews Mayling Mills Moosa Moran Morjaria Morjaria Morrissey Muhiadin Neenan Nelson New Newall Oates Oljaca Ox Oyewole Palmer
FORENAME SURNAME
COMPANY
FORENAME SURNAME
COMPANY
Truly Travel Premier Travel Agency Travel Weekly Double S Travel Triangle Travel The Travel Network Group Richards Travel Burwood Travel The Travel Network Group Independent Travel Experts Richmond Travel TruTravels The Travel Network Group Defoe of London Richards Travel The Travel Network Group e-mphasis Internet Marketing Uniglobe Travel Ashley Adams Travel Ashley Adams Travel Villa Bliss Luxury Hotel Holidays Midas Tours The Savvy Travellers Tottenham Travel Barnes Worldwide Travel The Travel Network Group Independent Travel Experts Ottery Travel Worldchoice Ottery Travel Worldchoice Telford Travel Worldchoice The Travel Network Group The Travel Network Group The Travel Network Group Britsh Embassy Zagreb
The Travel Network Group Independent Holidays Sporting Events Global Tottenham Travel Burwood Travel Latin American Dreams Lincolnshire Co-operative Travel Incredible Experiences Incredible Experiences HPB Travel Club Travel Producer Independent Travel Experts Athlon Travel Services Hunstanton Travel White Concierge Departure Zone The Travel Network Group Lincolnshire Co-operative Travel Independent Travel Experts Independent Travel Experts ASB Law Pole Travel Steve Dunlop Photography Lincolnshire Co-operative Travel Premier Travel Agency Independent Travel Experts The Travel Network Group Gattours UK Travel Trade Gazette Travel Dream Worldchoice Travel (Shrewsbury) Travel Bulletin Wyntersun Holidays Verve Travel
Peter Sue Stuart Stephen Sarah Fiona Renee Rosemary Lucy Wendy Adam Mark Si Ellen June Elizabeth Andrew Lucille Steve Micci Abigail Paul Alan Rehmat Vishnu Robert Emma Sangeeta Monika Harvinder Tracey Matt Catriona Steph David
Panteli Papworth Parish Pattenden Payne Pearcy Perry Phillips-Robinson Pitt Plant Playfair Pope Prentice Purdy Raitt Rawling Rayner Revie Riley Riley Robertson Rollason Rooney Saleh Sanassy Saunderson Sautereau Sehmi Sethi Sethi Sharp Skilton Skinner Slark Slinn
Tracy Deborah Shashi Manjee Greg Kevin Lisette Gwen Ian Tracey Debbie Patricia Shakeel Krystian Verity Kelly Sarah Katy Paula Wendy Deborah Jill Kristina Julie Paul Emma Robert Colin Ricky Johanne Steve Lauretta Steven Mojca
Smith Soni Soni Sonoo Sorrell Stables Storr Strachan Strachan Strand Suenson-Taylor Sutton Syed Tatum Tilley Tomsett Toogood Townsend Turner Veal Venn Waite Wallen Walters Waters Westwood White Whotton Wilkes Wishart Wright Wright Wynter Zakelj
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Notes
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Check Out Please remember to complete the hotel check out procedure in advance of the coach departure. EASYJET FLIGHT 07:30
Please board the coach promptly.
10:25
Easyjet flight departs.
MONARCH FLIGHT 09:00
Please board the coach promptly.
11:55
Monarch flight departs.
Well, that’s it! The Travel Network Group Conference is over for another year. We wish you all a safe flight and onward journey home. Watch out for the next edition of Insight for a round up of the weekend’s events. A video of Gary Lewis’ presentation will be uploaded to our YouTube channel, TravelNetworkGroup, along with a video of the conference highlights.
On behalf of all of us at The Travel Network Group - thank you for coming! www.facebook.com/TheTravelNetworkGroup
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Part of The Travel Network Group
The Travel Network Group 3rd Floor, Albion House, High Street, Woking, Surrey GU21 6BD Tel: 01483 545787 Fax: 01483 730746 Email: info@thetravelnetworkgroup.co.uk www.thetravelnetworkgroup.co.uk