A guidance document for users, carers, staff, managers and providers of Assistive Technology, produced by the DCT Workforce Development Group in Partnership with Skills for Care (2013)
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Contents
Category
Page
Background to the AT Booklet
Page 3
What is Assistive Technology?
Page 4
Daily Activities: Personal Care
Page 5
Daily Activities: Eating/Cooking
Page 7
Daily Activities: House-keeping and Cleaning
Page 8
Money & Budgeting
Page 9
Shopping
Page 10
Sensory: Speaking
Page 11
Sensory: Hearing
Page 12
Sensory: Vision
Page 13
Memory
Page 14
Writing
Page 15
Travelling/Getting out and about
Page 16
Safety
Page 17
Health & Wellbeing
Page 18
Social Networking
Page 19
Employment
Page 20
Leisure/Fun
Page 21
Relaxation
Page 22
Discovering your local community
Page 23
Training and Learning
Page 24
Funding Assistive Technology
Page 25
What Next‌?
Page 26
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Background to the Booklet
This booklet has been put together as a result of the Assistive Technology project delivered by the DCT Workforce Development Group (WDG). In 2011/12 and 2012/13 the DCT WDG won a Skills for Care contract called the Workforce Development Innovation Fund. This booklet is part of that project and is designed to be used as an information and signposting tool. We have tried to make it as accessible as possible so it will be used by a range of people; people who use services, staff, managers, carers and more. It is important that the social care workforce obtains skills and knowledge in AT to be able to identify opportunities where AT could be used as a solution to a care or support need. This booklet can help staff to find out about the different AT devices, products and services that are available in order to begin to understand when and where AT can be successful. Staff do not need to become technical experts in AT, they just need to be able to spot the chances where AT could be used effectively and efficiently. Once that chance has been identified, it should be a journey of discovery and learning made in partnership with the workforce, the organisation, the carer and the people being supported. By assisted living technologies (ALT), Skills for Care means: Telecare - the use of technology, including monitors and sensors, to promote independent living and support to people in need of care to live longer at home, in homely environments and in their communities. This may include returning home after a period of illness. It can include both simple and more complex systems and equipment. Digital participation services - to educate, entertain and stimulate social interaction to enrich the lives of people in need of social support. Wellness Services- to encourage people to adopt and maintain a healthy lifestyle, to prevent or delay the need for support. The collection of these services is referred to as assisted living services (ALS). More individuals who use social support services are using ALT and this will have implications for the workforce. Staff need to be able to identify opportunities when ALT could be used as a solution for a care or support need. “The vision for the social care workforce is for capable, confident and skilled staff who are able to support self direction, promote dignity, independence and choice an enable as many people as possible to stay healthy and actively involved in their communities, while making sure those who need support have maximum control over the services they receive (SfC 2011). The use of ALT can play an important part in the realisation of these goals.” http://www.skillsforcare.org.uk/workforce_strategy/assistedlivingtechnology/assisted_livi ng_technology.aspx For who to contact next, please see Page 26, where you will find local and national contacts who will be able to discuss Assistive Technology further with you.
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What is Assistive Technology?
Assistive Technology (AT) is a term that refers to any system or device that enables an individual to perform a task that they would otherwise be unable to do; or would need additional support to carry out. AT promotes independence, choice and control and can help people to achieve positive, personalised outcomes. AT can range from simple tools such as a special spoon for feeding or a touch lamp to more technical equipment such as satellite navigation to help find a certain place. AT can help with a wide range of tasks and living situations and will help an individual to continue to live independently, and improve their quality of life. This booklet has been put together as a guide to Assistive Technology. It has been designed to give some examples of how different Assistive Technologies can help make life easier and more independently-led. It includes case studies and real life examples of different Assistive Technologies, how to use them, ideas of where to get them from, and approximate costs. Money & Budgeting
Speaking
Travelling / getting out and about
Hearing
Vision
Memory
Writing
Safety
Social Networking
ASSISTIVE TECHNOLOGY
Daily Living Activities
Health & Wellbeing
(Washing, dressing, eating)
Independence
Improved Outcomes Less Reliance on Paid Support
Look out for the purple and orange star in different sections in this booklet; when you see this it means that there is a downloadable app (see opposite) appropriate to the section.
Application (app) “Application software, also known as an application or an app, is computer software designed to help the user to perform specific tasks… In recent years, the abbreviation "app" has specifically come to mean application software written for mobile devices, with the abbreviation in particular representing both the smaller size and smaller scope of the software (i.e. an app whose sole purpose is to display an image representation of the current weather).”
A great variety of apps exist. They range from games to play, to helping you to plan a journey in advance, to instructing you how to cook a delicious new recipe or even to take photographs on your mobile phone and post them on a social media website. In this booklet we have tried to include as many app recommendations as possible.
From Wikipedia
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Daily Activities: Personal Care
Performing the simplest of tasks of personal care can be difficult or virtually impossible for people with minimal hand or arm movement, or those who have limited control over their movements, who would therefore need assistance from others in order to accomplish them. AT is available from simple hand held devices to more sophisticated electrically operated systems that enable an individual to go about their daily routines more independently, or more efficiently. Assistive Technology Name Aqua Wash Glove
Dressing stick
Possum Vivo
What it Does A ready-to-use pre-moistened glove which allows simple and effective washing without rinsing and drying. It is easy to use for bedridden or dependent people at home or in care. A long wooden handled dressing stick with a metal 'C' shaped hook at one end and a rubber tip at the other, can assist with a range of dressing tasks, e.g. putting on socks, jackets etc. Environmental control system which assists the user to perform activities around the home and enhances independence, for example: answer the phone, switch on the lights, draw the curtains, etc.
Where Can I Get It? Handy Healthcare www.handyhealthcare.co.uk
Yourable www.youreableshop.co.uk
Possum Ltd www.possum.co.uk
Case study from Possum Ltd: Since leaving hospital following an industrial vehicle accident in 1989, Jonathan has used a range of Assistive technology provided by Possum. The accident caused a C4, C5 complete injury (damaging the vertebrae and spinal cord) leaving Jonathan Tetraplegic: paralysed from the shoulders down, with limited upper body movement. After a review of Jonathans’ requirements, in consultation with the local community occupational therapist, Stoke Mandeville spinal injuries OT and the local GP, Jonathan’s home was adapted with a PSU6 Environmental Control System. When Jonathan moved house the system moved with him. As the technology developed and Jonathans’ requirements changed, Possum installed a Companion controller and then more recently upgraded to the Vivo! home control device. For Jonathan, being left without the need of assistance, especially at night, is important. Providing Jonathan with the means to control his own entertainment and immediate environment means that this is possible. 5
The robust and reliable assistive technology provides reassurance that help is accessible whilst maintaining privacy and independence. The total portability of the control unit has meant that even when visiting relatives Jonathan is able to control certain items away from the home. With the easy to use, portable Possum Vivo! Environmental Controller and other assistive technology supplied by Possum, Jonathan is able to:
Control the televisions both in the bedroom and in the living room Operate a Hi-Fi stereo unit Switch the Radio on and off Switch a fan on and off Operate the lights in the bedroom Operate the curtains in the bedroom Operate the electronic profiling bed Answer the telephone, make calls Call for assistance via the specially adapted switch, intercom and pager system Use an internal multi room intercom which enables communication from upstairs and downstairs and room to room Answer the door Switch an air conditioning unit on and off
“It’s the small things that make the difference, I can sit up in bed, open the curtains, call for assistance at night, be left without the need for constant care. The Possum system is robust and reliable providing me with a level of freedom, independence and privacy. Without it I would be restricted, dependant on others and unconfident that I could get help when I need it.” Jonathan
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Daily Activities: Eating/Cooking
Choosing what we eat or drink, and being able to prepare it and eat it ourselves allows us to feel independent. People who are visually impaired may find navigating a traditional kitchen a daunting experience, or some food labels difficult to read. Assistive technology can help with this by communicating information in an easier format. Other AT can aid with the process of independent eating by helping with movement. Above: Water Boil Alert Assistive Technology Name Neater Eater
Talking Microwave
What it Does An electrically operated system that offers a range of benefits to the user: allows independent feeding; improves posture and mouth control; helps to teach movements; motivates social interaction at mealtimes. Ideal for the Blind and Visually Impaired
Where Can I Get It? Neater Solutions Ltd www.neater.co.uk
www.amazon.co.uk
Spoken requests to stir or turn food during cooking Full spoken confirmation of functions and cooking times RNIB Pen Friend
Use it to label food items, even freezer food, and include use by dates and cooking instructions Use it as you go around the shop, labelling items as you place them in your basket, so that you know what they are when you get home Use it to place notes on medicine packaging and organise household paperwork.
RNIB http://www.rnib.org.uk/shop/
Water Boil alert
A small stainless steel disc that rattles when water reaches the boil in a pan. Useful as a memory prompt.
www.rnib.org.uk/shop Search for ‘water boil alert’
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Priced £2.50
Daily Activities: House-keeping and Cleaning Feeling comfortable in the space in which you live is essential to your wellbeing. House-keeping and cleaning can improve this sense of well-being and help to maintain independence. Apps that help explain more complicated house-keeping tasks using a story sequence can help us to remember these tasks easier. Assistive Technology Name Stories2Learn
Life Reminders app
Long handled dustpan and brush
Handheld Vacuum Cleaner
What it Does
Where Can I Get It?
Allows the user to create a sequential story with photos/images. Words and sounds can also be added to this. This could be used to explain the process of cleaning the house, or using a particular utensil. This app allows you to create a reminder for your daily tasks. When the time comes, Life Reminders will remind you. Enter the task description; set the date/time and recurrence.
From I tunes.
This prevents the need for bending down when sweeping. The dustpan has a flat bottom with shaped lip for efficient dust collection.
Available from www.amazon.co.uk or widely available in High Street shops.
Easier to hold, manoeuvre and empty, a handheld vacuum cleaner can enable independence in housekeeping by making the action easier to perform. These also benefit from being widely available and reasonably priced.
Different makes and models available from shops such as Argos, Currys and from such online retailers as www.amazon.co.uk.
Handheld vacuum cleaner
More information from www.look2learn.com Costs £9.99 Available to download from the Android Store here: https://play.google.com/store/apps/ Costs £2.00
Priced from around £12.99
Priced from around £20
Long handled dustpan and brush 8
Money & Budgeting Being in control of your own money is really important but can be difficult. You can use AT to help understand exactly how much money you have coming in and to see exactly how much money you have going out, and what you are spending the most on. This helps you to spend your money on what you want, or need, to do. Assistive Technology Name
What it Does
Where Can I Get It?
Money Dashboard
Software download that helps to take control of your money, allows you to see all your transactions and balances in one place and better manage your household budget.
Free download from website: www.moneydashboard.com
Personal Finance
A desktop application for the Microsoft Windows operating system - designed to help organise and manage your household income and expenditure. Set yourself a budget, log what you are spending and view spending reports. Every time you buy something simply enter the amount into the Spendometer on your phone and it will do the rest. You can set your own spending limits and choose whether your spending will be reported weekly or monthly. This application helps you budget and track spending. Add financial details like income from salaries, winnings, or sales, and enter your expenses from dating to travel. Money lover acts like a financial calendar, alerts you to debts, and reminds you of transactions. Add customized categories for income or expenses. This tool helps you to see how much money you have coming in and how much going out. It makes it easy to see if you can make any savings.
BankTree via website with free email support www.banktree.co.uk
Spendometer
Money Expense Manager
My Money Calculator
Free to download from Itunes
Free to download from Android
http://www.newkey.org.uk/
Most banks in the UK have their own app for online banking, which often includes some form of money-management tool. Contact your bank for more information on their Smartphone and Computer apps. 9
Shopping
Feeling comfortable and confident enough to be able to do your own shopping is important to many people. However, the experience of shopping in a large supermarket can be daunting and cause anxiety. One way to combat this is to use a shopping app to shop online, so that you may still choose what products you are purchasing. Other examples of AT may help in making the experience of going shopping more manageable and enjoyable. Assistive Technology Name Brain in Hand
Supermarket shopping apps
Radar National Key Scheme app (I phone only…Android version out soon!)
What it Does
Where Can I Get It?
Smart Phone technology allows the user instantly to retrieve planned responses and automatically record the response chosen on a secure supporting website. In addition, throughout the day, the user records anxiety levels using a simple traffic light system. Tesco has its own shopping app that allows users to shop for food and other items from Tesco Direct via their mobile phone. You can even search for recipes for the food you just bought!
http://www.braininhand.co.uk/index.html
Instantly locate your nearest National Key Scheme (NKS) toilet and get directions by road, bus or foot. Be confident that you can locate, unlock and access one of the 9,000 NKS key accessible toilet facilities in the UK.
http://www.radar.org.uk/
Brain in Hand… With the help of a mentor or therapist, users develop their own bespoke solutions to problems in day-to-day living, and update these as appropriate; this is done by mapping daily activity, identifying problems that may arise and for the individual to develop his or her own solutions. These are then incorporated into an “activity map” of all potential activities. Users then can select activities to develop a daily schedule which is automatically synchronised with the Smart Phone. Data entry using a PC, laptop or tablet is very easy and schedules can be copied from one day to another and then adjusted as necessary.
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Android Marketplace or I tunes (search ‘Tesco’ or ‘Sainsburys’ etc) Free to download
https://itunes.apple.com/gb/app/radarnational-key-scheme-app/id490642425?mt=8 Cost £4.99
Sensory: Speaking
Communicating with people is important so that we can tell people about our likes and dislikes. It is also good to be able to speak to friends and family that live far away. Communication boards and books offer a simple form of communication to enable non verbal individuals to communicate easily and maintain a higher degree of independence and control in their daily lives. Assistive Technology Name Medical Passport
Communication Board
Communication Books
Speak it! Text to Speech App
Natural Reader Text to Speech software
What it Does
Where Can I Get It?
The ‘Medical Passport’ is a pocket-sized book comprising icons, pictures and words relating to health matters. It aims to enable a person convey their needs to a carer or doctor.
Speakability www.speakability.org.uk
An activity board which can be set up in any room in the home with a choice of topics for requesting and commenting which are relevant to a situation that may arise in daily life. A book designed in laminated format that is simple to keep clean. The book is divided into four easy to navigate sections with clear concise images of day to day life or common scenarios: getting dressed, daily routine, food & drink, and medical.
Pyramid Educational Consultants www.pecs.org.uk
Speak it! utilises the same voice synthesis engine that has made our iSpeak translator apps such a great hit. The text to speech engine is so powerful; it reproduces speech which is clear and natural sounding. Text-to-speech: It can convert any written text such as Microsoft Word, webpages, PDF files.
£1.49 Download in ITunes
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Visual Communication Aid (vca) www.visualcommunicationaid.com
Free sample Download from website Full version available to download for $49.50
Sensory: Hearing
There are certain situations that can be difficult for those with hearing loss, for example environmental noise, or poor acoustics, or even standing at a distance from a speaker. AT solutions, such as listening devices which are designed to reduce background noise and enhance a speaker’s voice, or amplification systems to boost general sound, can help to overcome hearing difficulties. AT can make sound accessible by using other senses to convey meaning (lights or vibrations). There are numerous alerting devices that can warn you in situations such as the doorbell or phone ringing, the baby crying, or the smoke detector sounding. Assistive Technology Name Amplified Phone
Doorbell alert
Under pillow vibrating alarm clock
What it Does
Where Can I Get It?
Telephone that increases volume for the user while lessening distorted sounds for all parties in a phone conversation Wireless device that can be installed in a different room that chimes and flashes a light when the doorbell rings
Hearing Direct www.hearingdirect.com
Digital travel alarm clock with choice of vibration, audible alert or both which is placed inside a pillow case for vibration mode or set on a stand for audible alert.
Lifemax Ltd www.lifemaxdirect.co.uk
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Assistive Hearing Devices Ltd / www.ihear.co.uk (also provides solutions for Access to Work – see page 21).
Sensory: Vision
A range of AT products has been developed for blind or partially sighted individuals, from the more traditional aids (e.g. long cane, large-print reading material, talking books) to newer computer-based technologies (such as text-to-speech software, voice recognition software, screen magnifiers etc). General household items like the telephone or radio can be modified to have talking keypads or large buttons to make daily living easier. Assistive Technology Name Book Sense Ds
Compact TELEcane
Doro PhoneEasy
What it Does
Where Can I Get It?
DAISY (Digital Accessible Information System) players play DAISY audible books and replace the old audio books on cassette tape format. A compact, lightweight, telescopic cane in two lengths. The cane can either be white or red or both colours to indicate sight and hearing problems.
RNIB www.rnib.org.uk (NB: audio books can be obtained from the RNIB’s talking book service).
Cordless telephone with large number key pad that audibly announces the number as it is pressed. Portable handset has twoline, high contrast backlit screen that displays full names and numbers.
RNIB www.rnib.org.uk
Better Life Healthcare www.betterlifehealthcare.com
Doro PhoneEasy® 311c… “I purchased the Doro phone for my 94 year old mother who refuses to accept she cannot see as well as she did and denies being even the smallest bit deaf. After initially saying she didn't need the big numbers I am pleased to say she now rings people more often. The phone came with a factory ring setting a bit like a bird call and she is very happy with that, despite me offering many of the other tones. I have only programmed in a couple of numbers to get her used to the phone, but I know she will be asking for more in time. Might even get one for myself and lose the glasses!” Anon 13
Memory
Memory loss can make day-to-day life more difficult. Simple situations like mislaying keys or forgetting the date, or more risky scenarios like forgetting to take medication, can prove frustrating and dangerous. AT can promote independence and autonomy for anyone suffering with memory loss through the use of prompts and reminders, and it can help to manage potential risks in and around the home. Assistive Technology Name
What it Does
Where Can I Get It?
MEM-X Memory Aid Pendant
Keypad programming system plays back up to 90 prerecorded reminders.
Pivotell Ltd www.pivotell.co.uk
Calendar wall clock
A large digital wall clock that also clearly displays day, date and month from a distance of 20m. It is automatic and selfadjusting for irregular days in the month and leap years. Wireless object locator for use with tagged objects within the home that can often be mislaid.
Grayson Clocks www.graysonclocks.com
Echo Bot
Record your message and when someone moves in front of the sensor the recorded message is played, can record over and over again.
Available from www.amazon.co.uk
Pictello
This is an app for I phone, which allows the user to create a sequential story with photos/images. Words and sounds can also be added, and the guides can be shared with other Pictello users.
Available from http://www.assistiveware.com (*Assistiveware also make Proloquo2Go, a communication solution using text-to-speech symbols).
Doro Memoryplus Object Locator
Doro UK Ltd www.doro.co.uk/products
Costs £13.49 Doro MemoryPlus Object Locater Case Study… “My family gave me a Doro object finder and mobile phone. Now I don’t have to look through the house ten times to see where I last placed my keys, and with the phone they can always reach me when I’m out of the house. The object finder I recommend to anyone who forgets where they put things, and the phone is really easy to figure out and use. What I like best about these products is the way that simplicity and good sense work together.” Claus 14
Writing Writing is an important part of daily living. There is a variety of AT available aimed at making the written word more accessible, from writing instruments which have been adapted to make writing physically more comfortable, to software which helps to improve literacy skills. Assistive Technology Name
What it Does
Where Can I Get It?
textHELP Read & Write
Software which has been designed to improve reading and writing skills with useful features such as speech feedback, spell check, word prediction etc.
TechReady www.techready.co.uk
Wanchik’s Writer
A flexible writing implement which aligns and supports the pen in the hand, which can be easily shaped to fit a person’s hand comfortably. Digital highlighting pen - enter printed text into your computer. Designed to fit perfectly into your hand like a standard highlighter, the C-Pen 3.0 reads lines of text, barcodes and digitals and exports information into just about any Windows program
Better Life Healthcare www.betterlifehealthcare.com
C-Pen
Wanchik’s Writer >
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Available from www.scanningpens.co.uk or www.amazon.co.uk. Priced around £100
Travelling / getting out and about
Travelling and getting about can be challenging when, for example, the destination is unfamiliar or you are unsure whether disabled facilities are available en route. AT can promote independence when travelling, with downloads for sat-nav devices or mobile phones. Assistive Technology Name Blue Badge points of interest
GPS Wake Up!
What it Does A sat-nav download which provides details of Blue Badge parking bays; across the UK; disabled accessible car parks; petrol stations (plus Service Call & accessible toilets) A GPS alarm which alerts you when you get close to your destination. Useful as a memory device or as an information tool when travelling to an unfamiliar destination.
Where Can I Get It? Pie Guide www.thepieguide.com
Download from www.market.android.com
See Page 10 ‘Shopping’ and Page 23 ‘Discovering your local community’ for more AT solutions for getting out and about!
Case study… Roger uses mobile navigation to help get him from his home to places that he wishes to visit. As this particular app required Roger to purchase a new phone, his support staff have helped teach Roger how to switch it on, and then how to bring up the maps. Now Roger can put in the destination of where he would like to go, and can travel to that destination by himself.
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Safety
Personal safety and safety in the home is vitally important to everyone. To enhance safety in the home there are a number of alarm systems available that will sound an alert if, for example, smoke or water is detected. Other personal alarm systems can be used to alert for assistance if someone finds themselves in difficulty. Assistive Technology Name Personal alarm Tynetec Altec Flood Detector
Bogus Caller-panic Button
Fire Suppress Ltd
What it Does A small GPS hand held personal alarm that provides assistance wherever and whenever required. Wireless sensor which detects and alerts to potential flood situations such as taps left running or burst pipes. A wall mounted button for location by a doorway when used as a bogus caller alarm, or in other areas of the house to act as a panic button. Automist fire suppressing device
Where Can I Get It? buddi Ltd www.buddi.co.uk Tynetec Ltd www.tynetec.co.uk Tunstall Healthcare (UK) Ltd www.tunstallonline.co.uk
Fire Suppress Limited (0845 3730 473)
Case study (Fire Suppress Ltd)‌
buddi Ltd‌ buddi is a mobile personal alarm system that provides assistance wherever and whenever it’s needed. It helps active and independent people stay that way. buddi's innovative use of GPS technology means that the buddi service is more than a personal alarm service, and also acts as a 24/7 location finding device. The wearer is free to be as independent as possible, and their carers will never be out of touch with their movements. All buddi memberships include an automatic fall alert, emergency alarm and unlimited online locating. buddi users, wearers and members benefit from the support of a dedicated, inhouse technical and customer care team who can assist with all aspects of owning a buddi. 17
Health & Wellbeing
AT can assist an individual to monitor his or her health at home and then share their health data electronically with medical professionals at their hospital. There is a range of telehealth monitoring devices to monitor heart conditions, diabetes etc. Simpler forms of AT include ‘apps’ for mobile phones, for example to record and analyse food intake for people on special diets, or to provide prompts and advice for people with memory problems. Assistive Technology Name DF Diary (Diabetic Friend)
Tunstall Mymedic Telehealth Monitor
Happy Legs Talking Bathroom Scales
Automatic Pill Dispenser (Pivotell Ltd)
What it Does
Where Can I Get It?
An app whereby users can record and monitor their glucose levels, what they have eaten and what medication they have taken. A monitor that collects and transmits patient information to health professionals to allow them to diagnose problems and make informed decisions about a patient’s health and wellbeing. Seated Walking Machine
www.diabeticfriend.co.uk
Keeping on top of our weight is important. For those not able to easily view the small displays of many bathroom scales, talking scales may be the answer Timed pill doses automatically dispensed - see case study below
Via the RNIB website shop here.
Case study… Automatic Pill Dispenser Mrs R - Staffordshire Mrs R was assessed after a referral from her social worker. She had received a brain injury a few years earlier which had left her with memory loss and epilepsy. Her quality of life had declined because her husband had to work away, which meant she was forgetting to take doses of her medication and had to rely on her children to remind her to take her tablets. Because she was forgetting her medication she was suffering more epileptic seizures which made her feel very self-conscious and not want to go out unaccompanied. After using the pill dispenser for a couple of weeks, she was very happy with it and she was taking her medication much more reliably. This meant her seizures were now improving, giving her much more self-confidence, improving her quality of life and giving her husband much more peace of mind whilst working away. 18
Download from iTunes Tunstall Healthcare (UK) Ltd www.tunstallonline.co.uk
http://www.happylegs.co.uk/
www.amazon.co.uk Both are priced at around £30 Go to www.pivotell.co.uk. £95.00 - £215.00 depending on the model.
Social Networking Although not designed as assistive technology, social networking sites can and do function in this way as they can offer socially isolated and disabled people and their carers’ opportunities to enhance their lives. Examples of popular sites are Facebook, Twitter and Skype which are free to download and can be accessed via computer, internet-enabled mobile phone or internet-enabled tablet (such as an I pad). Assistive Technology What it Does Where Can I Get It? Name SimplyUnite
WhatsApp Messenger
Skype
Large touch-screen computers that allow users to: Send and receive personal emails Receive photo and video albums Use Skype - a way to make online video phone calls Watch favourite films or catch up on programmes via BBC iPlayer Surf the internet Enjoy online games A free app messenger that allows you to instantly send and receive messages from friends, colleagues or family. Switch from SMS to exchange messages, pictures, audio notes and video messages with WhatsApp users. Use WhatsApp to communicate with friends or family around the world at no cost. Makes calls (either voice calls or video calls with a webcam) for free! Skype enables users from wherever they are in the World (as long as there is an internet connection) to connect.
Postcards App…
Twitter app EasyChirp: www.easychirp.com (formerly called Accessible Twitter) presents a userfriendly version of Twitter and makes its functions easier to understand (Retweet and Favourite are always visible rather than hidden). It uses a large default text size, makes clear who is following you and the associated Twitter account @EasyChirp provides regular tips and articles on social media.
http://www.simplyunite.com/
Available from I tunes or the Android Marketplace
http://beta.skype.com/en/ Free
http://postcardsapp.com/
Postcards connect families. No matter how far apart they live or how much computer experience they have, Postcards keeps seniors up to date with the lives of their loved ones.
Receive photos, messages, videos. Easy to use, even without any computer experience (no typing required). No user interaction required at all. Can be managed by your family or caregiver from anywhere. Send photos from any site (including Facebook). Send videos from YouTube. Send updates from special events, as they happen. 19
Employment
Assistive Technology Name PLUSS
What it Does
Personal Development - help to build your confidence, develop skills and achieve your goals. Ongoing training - from basic skills to vocational and professional qualifications. Job search- preparing CV's, applications and interview. Work trials - so you can try out jobs and gain experience. Benefits advice - to make sure you are getting all you are entitled to.
British Association The national trade association Supported Employment representing hundreds of agencies (BASE) involved in securing employment for people with disabilities. The association aims to raise awareness of supported employment, represent the sector on a collective basis, inform members, and encourage best practice.
Where Can I Get It? http://www.pluss.org.uk/training-pluss 0800 334 5525
http://base-uk.org/
Access to Work grants An Access to Work grant is money for practical support to help you do your job. It’s for people with a disability, health or mental health condition. The money you get can pay for things like:
specialist equipment travel when you can’t use public transport a communicator at a job interview
How much you get depends on your circumstances. It’s only available in England, Scotland and Wales. Any money you get doesn’t have to be paid back and won’t affect your other benefits. https://www.gov.uk/access-to-work/overview
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Leisure/Fun
Making time for leisure hobbies and activities which you find fun is an essential part of life, and sometimes you might discover a hobby you never knew you were good at. Smartphones and Tablet devices have the ability to download a wealth of fun apps (make sure that you check the cost before downloading). Assistive Technology Name Large Print Keyboard
I pad Paint
Easy News
What it Does
Where Can I Get It?
If you enjoy surfing the web, playing computer games or word processing, then a large print keyboard may help you to continue enjoying these, by making PC or Apple Mac keyboards easier to read and use. Allows the user to create paintings without the need to hold a brush. Download the app, select which colour you wish to start painting with and go!
These can be found on Amazon: www.amazon.co.uk, or the RNIB shop: www.rnib.org.uk/shop, and are priced between £20 - £100.
The first newspaper designed to be accessible for people with learning disabilities. Available in print and online; follow the link to find out more information!
I tunes app store. Note: check the Exeter Phoenix’s website for courses in I pad art! http://www.exeterphoenix.org.uk/category /learning/ Download your copy of the first newspaper here: http://www.unitedresponse.org.uk/press/c ampaigns/easy-news/ Published every 2 months.
OTTLite Bookstand with LED light
A bookstand that also gives a bright focused light onto a book. Adjustable, it will fit most books and can be used with a book, letter or recipes when reading. The stand is lightweight and can be moved from room to room.
www.rnib.org.uk/shop www.amazon.co.uk Priced from £21.20
There are a variety of apps that can be used with an I pad or Android phone in order to create ‘painted’ images.
The OTTLite Bookstand and LED light 21
Relaxation Equally important to life as leisure and fun is relaxation. There are many ways in which assistive technology can help you to relax, depending on whether you enjoy the quiet contemplation of a sensory app or hand-held massage, or relaxing by watching your favourite television programmes or films on TV. Assistive Technology Name
What it Does
Where Can I Get It?
PocketPond App (for I phone and Android)
Imitates a real pond with fish– touch the screen and watch the water ripple. Sounds can be turned on or off.
I phone/ Android app store
Hand held massager
Can be used by the individual to massage either back, arms or legs. No expensive masseuse required!
Various can be found on www.amazon.co.uk , ranging from £5 to £99.
Free download
Also available in Argos online and in-store. Large screen radio
A radio (both analogue and DAB can be found), that has a larger than normal screen and/or buttons for ease of use.
TVonics talking Freeview+ HD recorder
A talking High Definition Freeview+ recorder that allows you to watch and record your favourite Freeview TV or radio programmes and series’ at the touch of a button.
The RNIB shop has a good variety, and a guide to finding the ideal radio: www.rnib.org.uk/shop
www.rnib.org.uk/shop £152.96
A female voice reads all on-screen information including programme guides, all menus and your library of recorded programmes. You can even record two channels at the same time!
Talking Photo Album Great for prompting memories! A 20-page talking photo album, great for bringing your photos to life by adding personalised messages to each. Each of the ‘pages’ will hold a single 5x7 photo and the front cover holds a standard 6x4 photo. Easily record the messages with the built-in microphone which includes a PLAY/STOP button. Available from www.rnib.org.uk/shop priced at £32.95. 22
Discovering your local community
Your local community may surprise you! You can use assistive technology to discover more about local history, events, opportunities and groups you may want to interact with. Search for Groups on Facebook that you can join – many public groups and local business promote themselves on Facebook as it is a free programme that is used by so many people. Assistive Technology Name Facebook
Google Shopper app
Devon Community Directory
What it Does
Where Can I Get It?
A social networking program that enables the user to browse different ‘groups’ and pages dedicated to community services. Find out about an event and then attend! At the touch of a button, discover local services, shops and offers. Search by voice and save your favourite places.
www.facebook.com
Includes sections on ‘Getting Out and About’ and ‘Care and Support at Home’
http://www.directory.devon.gov.uk/
How your local library can help YOU: Devon Libraries are adapting to fit in with the development of new technology. All libraries in Devon now have computers with Broadband access, which the public can use. These computers are free to use for library members – and membership is free! Some libraries also have computers that have been adapted for use by people with sensory or movement disabilities. A list of these can be found here: http://www.devon.gov.uk/index/cultureheritage/libraries/facil ities2/computers/computers_adapted_for_specific_needs.htm Devon libraries can also help you to discover local history. The county collection of local history material is in the process of moving to the Devon Heritage Centre, Sowton. Other large collections are held at Barnstaple and Exmouth Libraries.
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Free http://www.google.co.uk/mobile/shop per/ Free
Free
Training/Learning
Different aspects of assistive technology may require some training or hands-on learning in order to make the most out of them. This training can be in the form of attending a workshop or class, or accessing resources online. Some training may offer an accredited qualification or a certificate at the end, so that you are able to put it on your C.V. Training courses can be beneficial for both users of AT, and their personal assistants or care workers who may also want to improve their skills or knowledge. Training Provider PLUSS
Telecare/Telehealth Training tool
What kind of training? Inspiring people with a disability to get into work. Support and training, including:
NVQs Confidence building workshops Literacy and numeracy Skills for Working Life Award
Have an overarching understanding of telehealthcare. Acquire the necessary skills to use telecare as part of a comprehensive assessment. Walk away with the confidence and competence to carry out telehealthcare assessments. Identify and recommend the appropriate package of telehealthcare sensors telecare sensors or telehealth package that manage risks and overcome physical, sensory or cognitive difficulties.
Contact/Website http://www.pluss.org.uk/training-pluss 0800 334 5525
http://www.telecaretrainingtool.co.uk/
Exeter Phoenix
Training in social media and creative design programmes, e.g. ‘Twitter Tips’ and ‘I pad Art’.
www.exeterphoenix.org.uk 01392 667080
Devon County Council – Adult & Community Learning
Computing courses such as ‘Discover Skype’ or ‘Discover Facebook’
http://www.devon.gov.uk/aquav2?url=aquav2/(S(12pry1phzjk1wk5gmtdgo3up))/in dex.aspx
Age UK Exeter
Computer coursesBasic, internet or emailing workshops
http://www.ageuk.org.uk/exeter/ourservices/computer-courses/ 01392 202092
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Funding Assistive Technology Direct Payments and Self Funders A good source of funding for Assistive technology is using a one off Direct Payment from your Local Authority. If you can evidence need through assessment, it is possible to apply for a one of Direct Payment to be used to purchase a piece of equipment or AT. The other way is to pay for AT yourself. Support or Care staff can work with service user to save up money to be able to pay for AT once the need and product has been identified. See Page 9 for Money & Budgeting ideas.
Workforce Development Funding The Workforce Development Fund (WDF) funds training in assistive technology units. For each QCF credit completed, up to £15 can be claimed. The below AT units can be claimed for via WDF: SSOP2.4: Contribute to supporting individuals in the use of assistive technology. SSOP3.4: Support individuals in the use of assistive technology SS 5.3: Support the use of assistive technology www.skillsforcare.org.uk
Disability Facilities Grants If you’re disabled and need to make changes to your home, you could get a grant from your local council to help with the costs. The changes can include:
widening doors and installing ramps improving access to rooms and facilities – e.g. by installing a stairlift or a downstairs bathroom providing a heating system suitable for your needs adapting heating or lighting controls to make them easier to use
Apply to your local council or visit here for more information: https://www.gov.uk/disabled-facilities-grants/overview
Communication Matters – funding and support The charitable organisation Communication Matters offers certain grants and funding for assistive technology communication aids, and a directorate of individual funding opportunities: http://www.communicationmatters.org.uk/page/funding
See Page 20 for information on Access to Work grants! 25
What Next‌? Think about the devices, systems and equipment that you use every day. Did you know how to use it straight away? Or did you need to use instructions or learn how to use it over time? Think about how much easier using AT as a solution to a care or support need could make things. And consider all the added benefits of improved health and wellbeing such as independence, control, prevention of a crisis, and sometimes cost or time savings. Assistive Technology is being used more and more in health and social care and is being widely promoted by the Government. This booklet has been produced to encourage people to find out more about AT and to begin to use it more. Utilising AT solutions should be a needs-led process and put in place as an answer to a specific requirement. This booklet can be used as a starting point to find the answers once the need has been identified. AT develops as such a fast pace and there are more and more services, devices and apps being made available every day. This booklet should be used as a starting point for an exciting, innovative and creative journey to unlocking the potential of people and technology, together.
Useful Links New Key, an organisation based in Totnes, will be hosting an online forum for discussion, recommendation and best practice sharing. The URL for this site is below: www.newkey.org.uk/forum New Key’s website is here: http://www.newkey.org.uk/ Skills for Care http://www.skillsforcare.org.uk/workforce_strategy/assistedlivingtechnology/assisted_living_technology.aspx. F.A.S.T. (Foundation for Assistive Technology) http://www.fastuk.org/home.php Communication Matters http://www.communicationmatters.org.uk/ AT Dementia http://www.atdementia.org.uk/ RNIB Shop http://www.rnib.org.uk/shop/
Get Online! UK Online Centres co-ordinate a network of 3,800 community based UK online centres across England, and provide products on the website www.learnmyway.com. They also offer training and project opportunities and administer grant funding to online centres to help more people make the most of online life. Visit http://www.ukonlinecentres.com/ to search for local Online Centres in Devon. Get online today! 26
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