OUR ROOMS 134 Design Rooms & Suites, air conditioned, including 68 Premium Rooms with Rhine-view as well as nine Lifestyle Suites - DSL & WI-FI free of charge, USB-Hub 37”/40” SMART LED TV, laptop safe
INNSIDE GUESTROOM Quiet room of 22 squares m PREMIUM ROOM Spacious and bright room of 22 m squares with spectacular Rhine-views., equipped with Nespresso. LIFESTYLER ROOM Spacious and bright room of 46 m squares with spectacular Rhine-views, separate living room area and equipped with Nespresso
BABYCOT a baby cot is subject to availability and will be placed in your room free of charge upon request. Please contact our reception team. BATHROBE Bathrobes and slippers will be delivered to your room free of charge. Please contact reception for further details. BED LINEN EXCHANGE Every drop counts! To protect the environment and our natural resources your linen will be changed every fourth day. In case you wish a more frequent service, please contact our reception team. HOUSEKEEPING SERVICE In the INNSIDE Düsseldorf Hafen your room is cleaned every day between 08:00 am and 04:00 pm from our very diligent housekeeping team. If you don´t wish any service, please display the “Do not Disturb – sign” outside your door. The diligent colleagues recognize that you do not wish to be disturbed and will not enter your room. Even after our service time, we will still bring fresh towels to your room. ITEMS TO BE BORROWED Should you require additional items, such as extra comfortable pillows, an extra nice blanket, an umbrella or adapter etc. Please contact our reception team regarding this items. LAUNDRY SERVICE Laundry Service is available via reception from Monday thru Friday. Your laundry will be returned within 24 hours. ??? bis wie viel Uhr Abgabe?? Laundry bags as well as the list of prices can be found in the wardrobe in your room
RECEPTION Our all round talents of the reception are available 24 hours a day (phone number 2001) – we are very glad to help you!
CHECK-IN Check in time is at 15.00 hr. If you would like to enjoy your room before, please contact the reception (2001). CHECK-OUT You may make use of the room until 12.00 noon on the day of your departure. Should you need to arrange a late check-out time, please contact the reception (2001). FAX & PHOTOCOPIES You are expecting important faxes or you would like to send some? Please contact our reception staff to support you. Fees will be charged to your roominvoice. (0,50 € / fax). Photocopies can be made via reception and will be charged with € 0,30 per page. Colour copies with € 0,50 per page. INTERNET All rooms are equipped with Wireless Lan, DSL and modem connection. If you need more information please contact the reception (2001). MELIÁ REWARDS Earn points for all stays at Meliá Hotels International worldwide and benefit from many other amenities. For more information about the Meliá Rewards please ask our reception (2001) WAKE UP CALL Wake up 24 hours (on request) (2001)
THE VIEW SKYLOUNGEBAR You had a good deal of work today? Or your excursion made you thirsty? Experience an exclusive club atmosphere of pure design. Enjoy live entertainment and breathtaking D端sseldorf city view from the 16th floor. Celebrate our exclusive cuisine with pure vitality. We are waiting for you!
BREAKFAST The most important meal a day you get in our restaurant on the 16th floor. Monday till Friday from 06:30 am to 10:30 am Saturday from 06:30 am to 10:30 am Sunday from 06:30 am to 11:00 am Our breakfast with breathtaking view over D端sseldorf
For the laziest do not miss our SUNDAY SOUND LATE BREAKFAST , sound, Sky and the best breakfast of the city. Sunday from 11:00 am to 15:00 pm
ROOM SERVICE After a hard day, you just want to relax in your second home and not to go outside for a dinner or a drink? Our culinary master cooker and the pleasant service employees are expecting your call (number 1666) daily from 07:00 am to 09:30 am, 12:00 am to 02:00 pm and 06:00 pm to 10:00 pm. The room service menu can be found next to the minibar. We are glad to help you MINBAR Our minibars are well stocked with a selection of snacks and refreshments, which will be replenished on a daily basis. The non-alcoholic drinks are for free and for the other items, please take the prices out of the minibar list next to the minibar.
WELLNESS AREA On the fifth floor is located our gym, for those who want to keep the shape. revitalize yourself and relax A maximum of energy and fitness will be delivered by our innovative high tech equipment in a perfect environment with the choice of having a personal trainer (charges apply).
MEETINGS & EVENTS The Hotel offers exclusive and flexible meeting options to guarantee the successful of your events.
CONFERENCE FACILITIES Meeting point for business highlights, city life, fashion & beauty. Modern areas for meetings and events in a new style. Two daylight and air conditioned conference rooms on a total of 133 sqm with top interior equipment and state-of-the-art technology offer a special atmosphere for new ideas, including a magnificent view to the Rhine river. Whether for business or pleasure – this is your destination for special events.
SIGHTSEEING IN DÜSSELDORF There is no excuse to enjoy Düsseldorf during your stay, please contact our reception and we will tell you how MEDIA HARBOUR A walk through the Media harbour with its masterful constructions, old quay walls and stair systems is worthwhile not only for architecture enthusiasts. RHINETOWER Enjoy the breathtaking view over Düsseldorf from 172,5 meters above the world´s largest decimal clock. OLDTOWN Stroll the streets and have an Altbier at the so called „longest bar in the world“. KÖNIGSALLEE “KÖ” The exclusive boulevard, one of Düsseldorf´s trademarks, invites to luxurious and copious shopping. GOVERNMENT BUILDING OF NORTH RHINE-WESTPHALIA Discover where north rhine-westphalian politics is made.
CASTLE OF BENRATH Walk on the trail of elector Karl Theodor in the more than 200 year old castle in the south of D端sseldorf. ART COLLECTION In various museums such as Museum Kunst Palast, K20 or K21 a variety of creativity can be admired. MUSEUM OF FILM The interactive museum features the world of film from its early beginnings to the present. JAPANESE GARDEN Rest for a while in the garden with its specially cut trees, lagoons and stones that hold a far eastern symbolism. INDOOR SKI NEUSS Regardless of outside temperatures the cool sport can be done 365 days a year. GOLF You like to play golf? We have three golf courses in the area of D端sseldorf. Please contact our Hobby Golfer from the reception to helping you to find the best golf course for you.
OTHER SERVICES BARBER The coiffure experts of the reception will get you information about barbershops close to the hotel. CAR You have a little problem with your car or would like to rent a car? Please contact our automobile masters of the reception for further details and assistance. CHURCH SERVICE If you wish to attend a church service, our reception team is glad to assist you. CIGARETTES Cigarettes can be purchased at the reception floor and the 16th floor LUGGAGE SERVICE Our strong colleagues from the reception are happy to assist you with your luggage. Please contact the reception if you wish to store your luggage on arrival or departure. METHOD OF PAYMENT The following method of payment are accepted at reception: Cash, credit cards (VISA, Master Card, American Express, Diners Club) or Maestro (EC). OPEN WINDOWS Due to safety measures the windows inside your guestroom can only be tilt. Thank you for your understanding.
PARKING Underground parking is possible in consultation with our reception. Public parking spaces are available in front of the hotel on the parking area. The charge for one day parking is 15,00 € PETS As well our four-footed guests are very welcome in the INNSIDE Düsseldorf Hafen. A service fee of € 12,50 per day will be charged to your room bill (food not included PHARMACY You need a headache pill or a cough linctus or maybe something else? Please find following the closest pharmacies to the hotel: Storchen Apotheke Gladbacher Straße 39 Barbara Apotheke Erftstraße 7 At reception we inform you about other pharmacies in the surroundings and the pharmacy emergency service. TAXI A taxi stand is beside the main entrance 24 hours a day available. Do you prefer a more comfortable driving service? Just contact us!
BEHAVIOR IN CASE OF FIRE When hearing the fire alarm, please stay calm. Close all windows and turn off all electrical appliances and lights. Leave the building immediately by following the designated evacuation routes. You will find a detailed emergency plan next to your door. EMERGENCIES In case of any emergency please contact the reception by dialling number 2001 Emergency numbers: Police: dialing code + 110 Fire: dialing code + 112 For your own safety please pay attention to the emergency exit signs throughout the hotel. Your safety is very important to us. Please pay attention to the safety instructions located in your room next to the door. FIRE-EXTINGUISHER Fire-extinguisher are located on each floor in the hallway and clearly marked.
SAFE Every of our comfortable rooms is equipped with an safe. This service is free of charge . The hotel management does not take any liability for valuables or cash left in the hotel room or safe.
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Speditionstraße 9 40221 Düsseldorf DEUTSCHLAND | GERMANY