WE ARE
WORLD CHALLENGE We’re recrui@ng a School Account Manager to join our ambi@ous sales team working to deliver excellence for our clients and us
We are looking for someone who brings a consulta@ve sales approach. Someone ready to thrive in rela@onships with our school clients, to drive success for them and our organisa@on. You should be ready to run your own porIolio of schools, with and a genuine commitment to delivering a personal service that embeds deeper loyalty. We’re on a global journey and in the business of transforma@ve adventures for young people. Get involved.
FACT BOX Role School Account Manager Hours 37.5 hours per week, Permanent Work base Yorkshire regions Repor4ng to Area School Manager Salary £ on request Benefits Opportunity to travel on expedi@on, charity days, inspira@on days, no shortage of socials, access to extensive discounts, savings and benefits
Who we are We create powerful life experiences that spark greater possibility. We believe that people can live in bubbles that limit them, be it digital noise, fear, coWon wool or ignorance. Our organisa@on’s role is to facilitate powerful experiences that spark learning and growth, so that people see greater possibility in the world. We’re an ambi@ous, successful organisa@on driven to deliver these transforma@ve adventures for our team and our customers. We’ve got an ambi@ous 5 year vision and we’ve all got a part to play in delivering it.
What make us different We’re truly global
Our values ma@er
Working in partnership with schools, students and communi@es all over the world, we recruit high poten@al talent that has an apprecia@on of the value of diversity. We take students of over 45 na@onali@es overseas to over 40 des@na@ons, working out of two major offices in High Wycombe, UK and Melbourne, Australia with growing hubs in Toronto, California & Boston, Dubai, Johannesburg and Auckland.
We connect with ambi@ous, curious people who join us because they believe in what we do and how we do it. We recognise the power of one and the strength of a team. We live by a set of values that drive us:
#Think differently #Stretch ourselves #Be smart #Enjoy it together We speak up and out loud on things that maWer to us, from ending orphanage tourism and promo@ng animal welfare, to reducing plas@c consump@on.
School Account Manager Job Descrip@on
Your impact Our regionally based team of school account managers pro-ac@vely manage their own porIolio of schools, to ensure each school reaches it’s full poten@al and meet annual revenue targets. We need you to inspire all our stakeholders through presenta@ons and through facilita@ng pre-departure training. By providing the best possible support for our teachers, by inspiring more students to sign up to our trips, and by seeking new schools to join our community, your success will directly impact our organisa@ons ambi@on to grow.
50%
Sales activity Win repeat business from current clients, and bring new schools on board, using a consulta@ve approach to iden@fy the best product for each school Own the successful launch of new trips with confident and inspiring presenta@ons to students and parents Deliver on annual revenue targets
50%
Client Management Build deeper rela@onships with teachers and senior leadership teams in order to beWer understand their mo@va@ons and to iden@fy weakening rela@onships Ensure a smooth build up to departure with clear communica@on and by delivering pre-departure training mee@ngs for students and parents to prepare them for their trip Proac@vely work to resolve poten@al problems alongside our customer and opera@ons teams e.g. i@nerary changes, flight concerns, students withdrawals, fundraising challenges
Who we’re looking for •
Posi@ve self-starters with a passion for people, travel and what we do – you need to be commiWed to the inspiring poten@al of our products
•
Driven by success, with a compe@@ve edge and commercial understanding of the sales arena
•
Be Crea@ve thinkers, pro-ac@ve and prepared to think differently to find smart solu@ons for our clients and us
•
Persuasive, confident presenters with an ability to inspire everyone from teachers and Principals to parents and students
•
Autonomous and driven, you’re literally happy to spend @me travelling/driving across your region and managing your own diary
If you believe in the power of young people, have an adventurous nature, have an environmental conscience and know what the UN SDGs are, that’s a BIG bonus
Team’s mission Every interac@on with World Challenge should support and energise people to be brave and think bigger. Our sales team punches well above it’s weight, ensuring we meet and exceed our sales revenue targets by tailoring our support to the bespoke needs of every client. We persuade dozens of school leadership teams, hundreds of unsure parents and inspire thousands of students to sign up for transforma@ve adventures. We work hard to build meaningful rela@onships and loyalty with our current clients, to secure repeat business and we're hungry to bring new schools on board and drive growth. Repor@ng one of our Area Schools Mangers, you’ll work alongside other regionally based School Account Managers. Your role is specifically based Yorkshire and surrounding coun@es managing a porIolio of 30+ schools.
You?
Kate
our Area Schools Manager
our School Account Manager
8 other School Account Managers
Ollie
our Na?onal Sales Manager
Holly
our Area Schools Manager
Charlie
our Business Development Manager
7 other School Account Managers
3 Business Development Coordinators
School Account Manager Job Descrip@on
What it’s like to work with us Lots of our employees share a real commitment to what we do. We’re youthful in spirit, ambi@ous and driven. Loving the work we do, we’re invested, open to going above and beyond in our roles. We also respect personal growth, your @me outside of work and have a lot to offer as part of our working culture. Life at World Challenge includes…
Managers invested in you
Charity days
We believe we get the most out of our people when we support their passion and ambi@on. We are commiWed to suppor@ng your development through training, experience and flexibility.
You get 2 paid days a year to support the charity of your choice. Be it a sponsored fundraiser or volunteering. Last year we restored a sensory garden for a Mencap centre in Maidenhead.
Our charity of the year is
Travel opportuni4es If you love what we do, get involved! There are opportuni@es to complete our leader training courses and open up the opportunity to travel on an expedi@on with one of our teams.
Be inspired first hand
Cashback & discounts We’re part of a bigger group of specialist brands and access generous rewards through our gateway. Think cashback and offers on everything from supermarkets shops to the high street.
Get on the road We want everyone to know what working with our students and schools feels like, so everyone is invited to aWend some of our pre-departure workshops and promo@onal evenings, hosted at local client schools.
Socials big and small We run a conference to kick off the start the new school year and we wholly embrace Christmas fes@vi@es. Then we’ve got dozens of off the cuff get together’s from BBQs (come rain or shine), doughnuts, fish and chip Fridays.
Get involved
Penguin awards
A super chilled office
We celebrate our people. When someone goes above and beyond, peers and managers alike can publically award penguins. Once a month we get together to hear about someone’s recent travels, grab a beer and listen to the penguins.
It’s a casual dress code here so no need for suits. We’ve got free tea and toast, a cool courtyard and underground parking.
We LOVE penguins!
Ready to
apply? If this excites you, we’re excited to receive your applica4on Send us an email with the following… An inspiring covering leWer. Strip this right back. Tell us why we want you, not the next candidate Your CV. Give us a sense of where you’re coming from
Email recruitment@world-challenge.co.uk
If you’re successful, you’ll be invited to interview at our office in High Wycombe
Application deadline Weds 15th May 2019