3 minute read
FACKLER MONUMENT COMPANY
Written By Elyse Apel | Photos by Synergy in Motion
Since 1924, Fackler Monument Company, INC., located in Montpelier, Ohio, has served the families of the tri-state area.
“This experience is my whole life,” says Paul Roerig Jr., the third-generation owner of Fackler Monument Company. “I was born into this industry and now I’m able to carry it on and take everything I learned from my grandpa and my dad and my uncles, make it better, and keep growing the business.”
The company was originally founded by Leo and Edith Fackler. After working in the monument business in Minnesota and Ohio for several years, George Roerig, Paul Jr.’s grandfather, moved to Montpelier with his wife and eight children in 1966 and bought Fackler Monument Company.
“George grew the small local business to be the largest manufacturer and retailer of monuments in the tri-state area,” says Paul Jr.
The company soon became a family affair, with George’s sons, Jerry, Paul, and Dan helping their father run the business.
In 1996, Dan and his wife Andrea took over the Fackler Monument Company. When Dan passed away in 2007, Andrea took over sole ownership until she passed away in 2020.
Dan and Andrea’s children ran the company for two years, before selling it to Paul’s son, Paul Jr., and his fiance, Sierra Savage.
Paul Jr. has worked for monument companies his entire working life, starting his career in high school at the company he now owns. He then worked in Southern Indiana for almost 12 years at a couple of different monument companies before moving back up to Montpelier to take over Fackler Monument Company.
“It’s been the most rewarding thing that I could ever do in life,” Paul Jr. says. “I wake up every day and I know that there is nothing else on this planet that I would rather do.”
Fackler Monument Company provides free quotes and offers many different services, from original monuments designed and engraved by the Fackler team themselves to foundation pouring and specialty projects.
“Our services include monuments and markers, but we also do a lot of work in cemeteries for veterans. We also have big projects, such as installing Columbariums in the cemeteries.” says Paul Jr. “We have been working with the Williams County Veterans Memorial Building, here in Montpelier, creating the Veterans Memorials, which lists all the Veterans in Williams County. We hope to have this project completed by the end of this year.”
The company does several different things to ensure that the quality of its products is the highest possible for customers.
“All graphic design and engraving is done in-house, that way we can control every bit of the quality,” explains Paul Jr. “This we do by trying to do all of the work ourselves and cutting out the middleman wherever possible.”
Paul Jr. says that Fackler Monument Company has the largest indoor display of monuments in the tri-state area. He explains that the Fackler Monument Company team focuses every day on making sure the families that come in always feel comfortable and taken care of.
“Everybody’s situation is different. Everybody has a different walk of life,” Paul Jr. says. “One way for us to make the family comfortable is by not assuming what they want or how they want everything done. We ask them questions so we can find out what is best for them.”
Paul Jr. says he wouldn’t be able to do it without his team.
“We have the best team that I could ever ask for or hope to have. We’re all so passionate about what we do,” he explains. “At the end of the day, we all have the same focus and that’s making sure the customer is comfortable. We want them to have a sense of ease when they leave this place.”
Each team member is dedicated to not only making sure each customer is comfortable and satisfied, but, ultimately, the goal is to treat each like family as they go through hard times.
“I was taught as a young kid to treat them like family. That’s how it starts. And that’s how we finish,” Paul Jr. says. “They come in and we treat them like family and they walk out that door at the end of everything and they're still family. That is how we’ve been able to sell to generation after generation of families. They keep coming back because they can't imagine going anywhere else.”
Fackler Monument Company stands out for its focus on customer satisfaction.
“We are able to fit what the family wants in their budget. Our team is very, very knowledgeable at trying to make something work within the confines of what the client wants and being able to find the right thing within the family’s budget,” Paul Jr.. says.
He says he feels so blessed to get to run a business dedicated to serving the community.
“I come into work and get to be a part of the same company that my grandfather grew from 1966 on. I come in every day and step foot in the same places that he, my uncles, and my dad all did. It’s such a blessing that it’s hard to explain,” he says. “It’s hard to express how blessed I feel every single day.”
For more information, visit www.facklermonument.com
Their hours are Monday - Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 9:00 a.m. - 12:00 p.m. Fackler Monument Company is located at 411 W. Main St. Montpelier, OH, 43543.
Lorrie A.S. Miller Attorney at Law
Lorrie Miller Law, PLC 517.278.2505
lmiller@HillsdaleLaw.com