Functionalities of Custom CRM Development System Sales: This is really an amazing functionality of a custom CRM development system. It helps to make the sales process automatic that enables the admin to manage the entire sales process such as sales target, sales stages, workflows, etc.
Customer Services: Customer service automation is an astonishing feature of a custom CRM development system. It reaches a new high of customer services in the industry. It has multiple features such as managing the cases or queries, multiple channels to Communicate, case routing through communication mediums, a huge and useful knowledge base, field service management, etc.
Integration of CRM: It also enables you to use CRM in your websites or portals. You can also use CRM with others such as ERP, CMS, CTI, email, etc. It makes sure the smooth working and monitoring of data flow across integrated systems.
CRM based Collaboration: It helps employees of the company to work quickly and easily by permitting real-time document Collaboration with the CRM. You employees can be on the same page and complete work as soon as possible.
Marketing: The marketing process has also become automatic with the help of our custom CRM development system that allows us to do email marketing, SMM, digital marketing, Business to business marketing, etc.
Data Analytics: Our custom CRM development system also affects the sales and company growth. It enables you to understand and get a complete analytical report of sales, marketing, etc.
Specific features: Company-specific features are developed by experts from scratch to reflect business operations peculiarities and support those processes to the full.
Partner Management: This customer and partner management functionality includes multiple amazing features for creating quality customers and partner portals, forums, sites, etc.