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— THE WEIRS TIMES, Thursday, April 9, 2020 —
The Doors May Be Locked But It’s Still Business As Usual
Serving ServingLaconia LaconiaDaily Daily
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241 UNION AVE LACONIA, NH 03246 241 603-524-0951 UNION AVE LACONIA, NH 03246 603-524-0951
The front window at Country Cottage in Meredith. The doors are locked on retail stores around New Hampshire, but some are still letting you inside via virtual tours. These businesses have adjusted to these unique times to try to keep doing business as usual.
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ask the customer what they would like, then we give them the video tour of those items or just send snapshots to their phone. They pay over the phone and then come to the store for pickup. They can call when they arrive and then back up their car or truck and we load it up. Then they can check out the item, hopefully give us a thumbs up and be on their way. With delivery the customer puts out a tarp or blanket out on the driveway, we will drive up and unload the item and get back in our truck, they can then come and check it out and if everySee BUSINESS on 14
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ever reason,” said Boyland. “Being able to take a video tour of our inventory saves them the trip to the store.” It was with Governor Sununu’s secondary order that allowed retail businesses, deemed non-essential, to now offer curbside pick up and delivery. With their video tours already in place, Country Cottage was ready to meet the challenge. In fact, they had locked their front door and closed to walk-in business before the initial order was issued, seeing the need for social distancing. “The whole process is simple,” said Boyland. “I
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As the threat of Covid-19 has changed all of our lives to one extent or another, businesses have been finding ways to adapt so that they can hopefully come out on the other side ready to open their front doors to the public once again and get back to business as usual. Two weeks ago we focused on the restaurant businesses that have been adapting by focusing on all take-out, delivery and curbside business as the sit down portion of their business will be closed for at least another month. Some retail businesses, at first deemed nonessential and asked to close, have now been given a much needed reprieve by still being allowed to be open for business while not exactly being “open”. Country Cottage in Meredith, specializes in Real Wood Furniture, and has actually been ahead of the game. Kim Boyland, one of the managing partners at Country Cottage, has been in the business for about thirty years and has seen a lot of changes. “I’ve always found it important to keeping adapting,” said Boyland. “I have been working on this type of retail sales for a long time, way before the Covid-19 threat.” Using live video tours or even just snapshots of items, Country Cottage had seen the need to offer online, not in store, sales techniques for a while now. “For example, you have some older folks who don’t necessarily want to travel for what-
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