COMPANY PROFILE arabtech.com.kw
A part of BUKHAMSEEN Group Holding Company
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CONTENT
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Company Overview: Background and Development
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Arab Technologies Business
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Arab Technologies Workplace
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Arab Technologies Purpose
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Arab Technologies Core Values
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Arab Technologies Vision and Mission
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Arab Technologies Solutions
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Arab Technologies Services
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Arab Technologies Partners
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Our Clients
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Contact Us
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Company Overview: Background and Development
In today’s increasingly technology driven marketplace, it is critical to keep up with the latest innovations and solutions, in order to make the most of your investments and keep your business moving forward. So whether you are new to working with an IT Partner, or have worked with one for years, with Arab Technologies you will find cost-efficient support, guidance and the inspiration you need to provide your business with a competitive advantage.
Technology is not just about speeding up the process and allowing flexibility, but it can transform how a business functions and will save a company time and money if implemented and maintained properly.
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Arab Technologies is a full-service solution provider. Our head office is located in Kuwait City, Sharq Emad Tower and we support remote sites across multiple governorates. We place our focus on leveraging our infrastructure and footprint to support a broad spectrum of organizations with rapid deployment and emerging technologies. Over the years, Arab Technologies has evolved into an advanced solutions provider, focused on servicing customers and creating value through long term relationships that we build. We have established unique service level agreements (SLA’s) and fixed costs based on our customers’ needs and budget.
We strive to deliver more efficient, effective and relevant quality services and solutions tailored to the increasingly complex demands of organizations, in order to boost productivity of operations and to maximize value for our customers. Arab Technologies also strives towards technology that provides a real advantage to a business. The most powerful connection that a business can make is through all its stakeholders. Arab Technologies binds together business and technology.
• Enable you to focus on your business by providing a practical IT solution by creating an environment for success. • Minimize risk of data loss, downtime, security threats and provide redundancy at the same time, by ensuring your business operations continue through virtualization and automation. • Improve overall customer service and satisfaction, by ensuring you have the infrastructure in place to continuously engage with your customers. • Cut operational costs with tailor-made strategies and solutions by assisting you to create (or update) your IT strategy. • Increase communication between all stakeholders which is essential with all the current dynamic businesses challenges that all businesses face today such as globalization and increased worker mobility.
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We are the bridge that brings together people, technology and business. As an advanced technology service provider, we keep abreast of the latest technology to securely enhance your business. Our in-depth knowledge and expertise ensure we are able to provide guidance as to what is possible, practical and cost-efficient.
Arab Technologies Business
Arab Technologies Workplace
Arab Technologies is dedicated to doing business in an ethical and sustainable manner to meet the needs of a vast range of businesses and industries. Arab Technologies’ businesses range from small and medium enterprises (SMEs) to large global enterprises.
At Arab Technologies there is a focus on skills and development. We are dedicated to unlock the potential of all our employees through continuous skill development and in-house training. With the skills development of all our employees, we foster a productive and vibrant workplace in order to accelerate growth.
We combine our industry knowledge, expertise and best practice with our clients’ needs to design and develop tailor-made solutions dependent on your requirements. We recognize that people are part of IT and that the effective combination of these two, contributes to the success of any business.
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Arab Technologies’ ever increasing workforce is aligned with its rate of growth and is continuously focused on the latest technology to improve the quality of all services and products that we offer.
Arab Technologies Purpose
Vision
Arab Technologies is a leader in the Information Technology industry by providing unique, tailor-made and enhanced services through building long term relationships with a wide range of clients. We provide value to all our customers.
Arab Technologies’ vision is to become the leader of choice for solutions, regardless of the industry. We want to empower and unleash the potential of all our customers.
Arab Technologies Core Values
Mission
Arab Technologies believes in sustainable growth through innovation, creativity and competence. We also believe in treating our customers with respect. We value honesty, integrity and ethical business practices.
Arab Technologies’ mission is to build long term relationships with our customers, to provide exceptional services that exceed expectations, by pursuing business through innovation, advanced technology and adding value.
We are the bridge that brings together people, technology and business.
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Security Trust in Arab Technologies to provide the optimum level of protection for your business.
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Risk management services
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E-mail security solutions (Anti-spam)
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Network firewall solutions and services
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Continual virus and spyware protection
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Continual intrusion detection and prevention
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Disaster recovery
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IT policies and governance (Poppy compliance)
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Web content filtering
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Virtual private networking (VPN)
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Domain solutions
Arab Technologies Solutions Technology is emerging as the primary driver of efficiency and profitability. Arab Technologies’ team and unique blend of IT expertise, can help your company to gain that competitive edge in the market. Arab Technologies strives to build long term relationships and to provide quality products and solutions that will exceed the expectations of all our customers.
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Networking Unlike majority of our competitors, Arab Technologies has always had Systems Integrator approach to networking. Arab Technologies works with a variety of networking vendors, always focusing on client needs and requirements, rather than pushing a specific ‘brand’. As a result, Arab Technologies has built some of region’s largest and most complex networks that deliver top-notch performance day in and day out. Our networking knowledge and experience forms the basis of our range of Smart Building and Smart City solutions, which completely depend on highperformance, IP-based fault tolerant network solutions. In addition to ‘standard’ networking, CDN also provides a complete range of non-blocking Gigabit and 10 Gigabit solutions, as well as a variety of outdoor, weather and waterproof networking solutions for most demanding applications. Some of the vendors that we work with are: CISCO, HP, TREDNET Arab Technologies’ experienced professionals can deliver an effective IT infrastructure based on your environment and business needs. • Core network services (LAN/WAN) designing, implementing, and supporting core networks. • Network Management solutions with fully monitoring capabilities • Planning and procurement • Network analysis and design • Implementation • Design, Supply and Install Structured cabling infrastructure services (Fiber & UTP) • Proactive management and maintenance • Remote network access and on-site support • Implementation of secure wireless LAN connections (Indoor/Outdoor).
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Unified Communications Arab Technologies able to provide the most reliable and advanced communications capabilities for your staff no matter where they are located, along with a full suite of IP Communications solutions and end points.
Voice Video
Mobility
Email Cloud Services Presence
Directory Services
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Data
UNIFIED COMMUNICATION PRODUCTS CAN ALSO HELP YOUR BUSINESS • • •
Efficiently run voice, data, and video communications over a single, converged network Take advantage of a wide array of IP endpoints to meet diverse communications needs Optimize efficiency with Unified Communications network management.
COLLABORATE WITH CONFIDENCE Use Collaboration Solutions to help you meet business challenges and build your competitive advantage. • • • •
Transform business interactions with real-time voice and video communications. Quickly form dynamic teams to make better decisions, faster, regardless of location. Respond faster to customers with instant access to company experts. Connect more securely, communicate, and collaborate across corporate boundaries.
FACE BUSINESS CHALLENGES, INCREASE EFFICIENCY The nature of work is changing rapidly as people change the ways they interact: • • • • •
More mobile, dispersed workforces An explosion in content and devices More cross-organizational teams and processes A proliferation of video communications Increased use of social software as a business tool
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Smart Buildings Arab Technologies has vast experience in designing and managing smart buildings. To name a few, we have implemented and managing Crystal tower, Al-Arabiya Tower, Gravity Tower. Arab Technologies provides all of the following as part of our smart building solutions • Non-blocking, redundant, fault tolerant, very high performance wired network based on Ethernet standards • Structured Cabling System • High Performance Indoor and Outdoor Wireless Network with roaming and mobility capabilities, as well as integrated Wireless Security • State of the Art VoIP and/or IP Telephony System running over wired and wireless network and integrated with local GSM operator • Emergency Phone Systems - wired and wireless • IP & Hybrid Analogue/IP CCTV System • Access Control System • Video Conferencing System • Parking Management System • IPTV System, which includes IPTV, IP Radio, Jukebox, Video on Demand, Digital Signage & integration with Back End systems • Audio Visual Systems • Wireless Location Services • Building Management System • Data Security System • Alarm System • Intrusion Detection & Perimeter Protection System • Visitor Management System • Specialized Hospitality Subsystems • Facilities Management System and full integration with Core Financials - a complete Business Intelligence Solution
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Virtualization and Cloud services Arab Technologies will help reduce your dependency on physical devices though the different types of virtualization. We also offer mobile and flexible cloud options. • Private cloud • Infrastructure • Application and storage hosting • On premise high availability • Cloud-based solutions Development: Software development refers to the systematic use of scientific and technical knowledge to meet specific software objectives or requirements. With Arab Technologies’ skilled development team, we also specialize in developing invaluable software solutions tailored to your needs. Ask us about the various development options available such as: • Customized reporting • Gathering requirements for a functional and technical specification • Planning and designing software-based solution • Implementation of software • Software testing • Maintenance and version release management
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Design /Markups
Web Development
We completely understand your business category and create a web design, which is according to your site requirements and lets you stand apart from the crowd. Our web designers make amazing designs that can fulfill your dream of having a unique brand recognition and identity.
Strengthen your foothold in the online world with help of our core expertise in advanced web development technology. Our multifaceted & prolific approach will carve a unique image of your business that tends to make your brand famous and renowned worldwide.
Theme & Integration Committed to delivering versatile web development services with full customer contentment, we give a true value to your project your investment with the execution of enterprise-class theming & integration services. Our professional team is admired globally to fulfill clients’ complex needs thoroughly.
Digital Marketing Boost the organic traffic of business with a professional, flexible and goal-oriented website design and provide a new edge to your company online to earn maximum revenues. We are a client-driven company that perform tremendously with technical innovations and creativity.
Ecommerce Expand business via multifarious digital channels all around the world. Our teams of experts have in-depth knowledge of various e-commerce web development platforms that can not only give a new look to your business, but also fuel it to move with amazing pace in the today’s cutthroat competition.
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Arab Technologies Services
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Consulting:
Outsourcing
We understand what it takes to put the right technology in place to ensure a maximum return on your investments. Let Arab Technologies help you with a holistic overview.
Outsourcing provides a simple and cost-effective means for companies and organizations to obtain high-quality, in-house support. Unlike manpower contracts, where an outside contractor is hired to provide a specific number of skilled employees.
Arab Technologies provides the following consulting services: • • • • • • •
IT needs and risk assessment (IT audit) Site Visits IT strategies IT project management Business continuity planning and business performance improvement Procurement (products and services procured at best possible cost and quality) Cost-effective and problem solving solution.
Managed Services: Managed Services are the practice of outsourcing dayto-day management responsibilities and functions that are critical to any successful business.
Outsourcing centers around the concept of Service Level Agreements. SLAs specify the level and quality of the support services that client wishes to have. It is then Arab Technologies responsibility to provide adequate resources to meet those levels. SLAs define key metrics such as Response Time, Percentage of Successful Problem Resolution in a given period of time and so on. When combined with Leasing, Outsourcing provides our clients with means whereby, against a fixed monthly (or quarterly) payment, they can receive the latest hardware and software, packaged with full-time, on-site, quality, professional support without having to invest in depreciating assets, make large capital investments into depreciating assets or hire a permanent, costly expert manpower to solve occasional problems.
Arab Technologies specializes in providing the following Managed Services: • Infrastructure planning, design, setup, implementation and maintenance • Proactive detection and prevention of potential issues (Preventative maintenance) • Manage on premise and cloud-based backup • Network management and network performanceAdministration: o Internet access o Hosting o IP Solutions and Services • 24 /7 Helpdesk services and remote support • Tailor-made service level agreements • Managed Exchange servers: o Host e-mail o E-mail branding and signature management o E-mail archiving
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Arab Technologies Partners
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Arab Technologies partners with industry - leading suppliers to ensure that we can meet all of your needs. Please see below a list of some of Arab Technologies’ partners:
Cisco: Select Partner
VMWARE
Fortinet: Registered Partner
Lenevo
Trend Micro:
Dell
HP (Hewlett Packard):
ForeScout
Milestone Systems:
Fibernet
HUAWEI
Dasan Zhone
ARUBA (a Hewlett Packard enterprise Company),
Pulse secure
Microsoft
Nesus
Veeam Fortinet F5 Networks Sophos, PALO ALTO Peplink Symantec
Secureauth RCDevs Easy solutions Crowdstrike Sandvine Teramind Hikvision
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Our Clients
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For any enquiries, please contact Arab Technologies as per details below: Phone: +965 2297 0004 Fax: +965 2242 0040 P.O.Box: 3824, Safat 13039, State of Kuwait E-mail: helpdesk@arabtech.com.kw www.arabtech.com.kw Address: Ahmed Aljaber Street, Emad commercial Center Sharq, Kuwait City, Kuwait
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www.arabtech.com.kw
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