Qashout Quick Start Guide

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A NEW & EASY WAY TO ACCESS YOUR CASH!

QNET QASHOUT

Qashout your Q Account commissions to your own Bank Account

Quick Start Guide


Introducing… QNET QASHOUT QNET Qashout is an easy-to-use, secure and global ePayment system exclusively for the global business needs of QNET IRs. It’s a new and easy way to access your cash… anywhere in the world! WHAT? With QNET Qashout, you have your very own global pay portal that works seamlessly with your Q Account to manage and access your commissions and cash. HOW? You can quickly and easily transfer your Q Account commission payments straight into your Bank Account via Qashout!

WANT TO KNOW MORE..? 2


1.

Create your QNET Qashout Account

2.

Activate your QNET Qashout Account

3.

Direct Load funds from your Q Account to Qashout

Quick Start Guide

4. View your QNET Qashout Transactions 5.

Login to your Qashout Account

6. Cashout to your Bank Account via Bank Deposit 7. Cashout to your Bank Account via Wire Deposit 8. Setting up more than one Bank Account 9. How to update Financial Institution 10. Forgot Password 11. How to change Password 12. Get the most out of QNET Qashout 3


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Create your Account

1. Go to www.qnet.net and click IR Login

2. Enter IR ID No. and Password

3. Click Login button

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4.

Create your Account

In your Virtual Office, click Go to Q Account

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Create your Account

5. If prompted of this page, Tick the box to agree on the terms and conditions 6. Click on Confirm button

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Create your Account

7. In the top menu, click on My Qashout

8. Click on Create Account in the drop-down submenu

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Create your Account

7.

Verify your registration details – these are your default IR registration details from the QNET database

8.

Click on Register button

9.

If all the information is correct, click on OK button in the pop up message

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Create your Account

CONGRATULATIONS! You have now successfully created your QNET Qashout account! You will now be directed to the Qashout pay portal to Activate your account

If Qashout pay portal does not show up, Click on the Link inside the Q Account site to Activate your Account

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Activate your Account

STEP 1 1. You are now in the Qashout pay portal 2. Provide your Date of Birth 3. Click on Continue button

NOTE: The 2-step verification: Step 1: Provide your IR ID number; and Step 2: Provide your date of birth occurs when you activate your account by by accessing the Qashout site

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2

Activate your Account

STEP 2 1. Create a unique Password just for your Qashout account 2.

Fill in other required information

3.

For your utmost security, your Security Questions and Answers here are unique to your Qashout account – they are not connected to your pre-existing Q Account Security Questions and Answers. Note: You cannot have the same wording for Security Question and Answer.

4.

Tick on checkboxes to accept the Terms of Use and 3rd Party Policy

5. Click on Submit button

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2

Activate your Account

CONGRATULATIONS! You have successfully activated your QNET Qashout account!

Now it’s time to load your account with funds from your Q Account.

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Direct Load from Q Account to Qashout Account

1. Return to your Q Account 2. Click on the link to perform Direct Load

NOTE: For future Direct Load Transaction, login in to your Q Account. Click on My Qashout menu then select Direct Load

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Direct Load from Q Account to Qashout Account

3. Enter the Amount to Transfer 4. Click on Proceed button (Note: a flat fee of USD 10 will be deducted from your Q Account per Direct Load transaction)

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Direct Load from Q Account to Qashout Account

5. Direct Load Confirm page will be displayed 6. Check your information is correct 7. Click on Proceed button to confirm and complete the Direct Load process


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Direct Load from Q Account to Qashout Account

8. You will be taken to the Qashout Authentication page 9. Type in your correct PIN Code 10. If prompted for the ff: Type in the answer to your Security Question and Security Word OR Type in your Token Code 11. Click on Proceed button

NOTE: You will be given three (3) chances to enter the correct details, otherwise, the system will log you out and your Q Account might be blocked. Contact GSC for help. 16


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Direct Load from Q Account to Qashout Account

12. After Authentication, you will be shown your Direct Load Transaction Details

It’s that easy! You have securely loaded funds from your Q Account to your QNET Qashout account!

Every Tuesday and Friday, any Direct Loads you have completed will be automatically transferred to your QNET Qashout account! (Note: There is a weekly Direct Load limit of USD 5,000) 17


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Viewing your Transactions

Qashout Summary 1. In your Q Account, go to My Qashout 2. Click on Qashout Summary 3. Your Direct Load transaction details will be displayed 4. You also have the option to Export to Excel (to view your transactions the details in spreadsheet format) or to Print your transactions.

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Viewing your Transactions

My Account Summary

1. In your Q Account, go to My Account Summary

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Viewing your Transactions

My Account Summary

2.

Your Commission and Settlement Details are displayed

3.

You also have the option to Print your transactions.

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5

Login to your Qashout Account

1. In your Q Account, go to My Qashout

2. Click on Login to Qashout Site

3. Enter your IR ID No. and Qashout password

4. Click on the Login button

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Cashout to your Bank Account via Bank Deposit

1.

Under Wallet Tools, click Cashout

2.

Select whether you would like to make a one-time Cashout or set up an Automated Cashout

3.

Click Continue

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Cashout to your Bank Account via Bank Deposit

4. If it is the first time you are transferring to your Bank Account via Qashout, enter the required bank account information

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Cashout to your Bank Account via Bank Deposit

ONE-TIME CASHOUT

1.

Please carefully verify that your banking information is correct

2.

Any incorrect information may cause significant delays to your transfer

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Cashout to your Bank Account via Bank Deposit

AUTOMATED CASHOUT

1.

The easiest way to manage your payments is to set up an Automated Cashout

2.

Under Wallet Tools, click Cashout

3.

Select Add Auto Cashouts under Option 2

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Cashout to your Bank Account via Bank Deposit

AUTOMATED CASHOUT

4.

Automated Cashout lets you schedule transfers of a percentage of your incoming funds to up to three saved destinations‌ automatically

5.

You can also choose between a daily or a monthly frequency for your Automated Cashouts

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Cashout to your Bank Account via Wire Transfer

Under Wallet Tools, click on Cashout

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Cashout to your Bank Account via Wire Transfer

2.

In Option 1: One Time Cashout, toggle Add new Cashout account

3.

Click Continue

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Cashout to your Bank Account via Wire Transfer

4.

Select Wire Transfer

5.

Click Continue

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Cashout to your Bank Account via Wire Transfer

6.

Fill out all required information in the Cashout Form

7.

Click Continue

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Cashout to your Bank Account via Wire Transfer

8.

Select your Financial Institution from the dropdown box

9.

Click Confirm

10. Check the details in Financial Institution Confirmation page 11. If all the details are correct, click Confirm

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Cashout to your Bank Account via Wire Transfer

12. Enter the amount to transfer 13. You may opt to add personal notes for this transaction 14. Click Continue 15. Check the transaction details 16. Click Confirm

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Cashout to your Bank Account via Wire Transfer

Congratulations! You have now successfully transferred money to your Financial Institution via Wire Transfer

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8

Setting up more than one Bank Account

1. Under Wallet Tools, click Cashout

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Setting up more than one Bank Account

2. Under My Saved Cashout Account, click Add new Cashout Account

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Setting up more than one Bank Account

3.

Select your Financial Institution

4.

Click on Register New button

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Setting up more than one Bank Account

5.

Fill-out required information

6.

Click on Confirm button

7.

On the next page, check the Bank Account Profile.

8.

Click on Confirm button

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Setting up more than one Bank Account

Newly registered Account is displayed under My Saved Cashout Accounts To Add another Financial Institution: 8. Under My Wallet, click on Profile

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Setting up more than one Bank Account

9. Under Other Information, click on Update Financial Institution Information

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Setting up more than one Bank Account

You have an option to either Edit/Remove your saved account or Add New Financial Institution. To Add another Financial Institution, repeat steps # 3 to 7

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How to update Financial Institution

1.

Under My Wallet, click on Profile

2.

Click on Update beside Financial Institution Information

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How to update Financial Institution

3.

Select Edit beside a previously saved financial institution

4.

Update the information

5.

Click Confirm

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6.

How to update Financial Institution

Check the updated information and click on Confirm button

Congratulations! You have now updated the information of your Financial Institution!

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Forgot Password

In Account Login page, click on Forgot Password? Link

NOTE: A notification will be sent to your email address

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Forgot Password

2. Click on the link in the email notification to proceed with two security questions

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Forgot Password

3.

Enter Answer to Security Question #1

4.

Click on “Continue” button

5.

Enter Answer to Security Question #2

6.

Click on “Continue” button

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Forgot Password

7.

Enter your new password

8.

Re-enter new password

9.

Click Continue button

NOTE: You will be directed to QNET Account Login

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How to change your Password

1.

Login to your online account

2.

Under My Wallet, click on Profile

NOTE: You will be directed to QNET Account Login

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How to change your Password

3.

Click Update Password

4.

Enter your existing password

5.

Enter your new password

6.

Re-enter your new password in the Confirm field

7.

Click on Confirm button

NOTE: Password must be 6-15 characters and is case sensitive. You may use any letter, number or symbol.

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How to change your Password

Congratulations! You have now successfully updated your password.

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Get the most out of QNET Qashout A secure & convenient way to receive commission payments – electronically! Q Account to Qashout with a click! Manage your cash effortlessly with Auto Cashouts! Global access to your cash! Faster access to your earnings! Transfer earnings to any Bank Account in your country*! Instant electronic notifications of commission payments*!

Review payment history & download into Microsoft Excel for customised management! *If applicable, options may vary depends on countries.

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Need help? QNET Global Support Centre (GSC)

global.support@qnet.net

+603 7949 8288


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