U Magazine - July 2011

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Magazine Table of Contents Contributors .......................................................................................... 3 Editor’s Column ................................................................................... 4

In the Spotlight

Touching Lives at Critical Times ...................................................6 Mary James has been called ‘brilliant’ for her end-of-life-care work.

Cake that Pops! ................................................................................ 11 Indulge in this sweet, candy-coated twist on traditional cake.

Face Time or Facebook? ............................................................... 19 When is a little tech OK when communicating with your teen?

Dealing in Confidence .................................................................. 24 Clothes — and a little girlfriend time — really do make the woman.

Knowledge & Advice Caring for Others: Meet Nancy Webre ......................................................8 What We’re Reading: Central Oregon book club choices.........................9 Food & Recipes: Cake pops.......................................................................11 Health Snapshot: iHealth?.........................................................................14 Inside the Aging Process...........................................................................16 A Helping Hand: Sagebrush .....................................................................18 High Desert Lifestyles: Summer entertainment....................................22 Beauty Tips 101: Answers from the expert .............................................27 At the Workplace: Morale, performance and effort ...............................29 Welcome to the Rest of Your Life .............................................................31

U Magazine

is a product of The Bulletin’s Special Projects Division, P.O. Box 6020, Bend, OR 97708. All content is the property of The Bulletin/Western Communications Inc., and may not be reproduced without written permission. Story ideas may be submitted to editor Ben Montgomery for consideration. Contact him at 541-383-0379 or bmontgomery@ bendbulletin.com. Published: Saturday, July 16, 2011.

Staff members for The Bulletin’s special projects division include: Martha Tiller, Special Projects Manager; Ben Montgomery, Special Projects Editor; Nicole Werner, Special Projects Assistant; Clint Nye, Graphic Designer; Stacie Oberson, Special Projects Coordinator; Lyle Cox, Photographer. Cover photo by Lyle Cox; Model: Marney Smith, Les Schwab Amphitheater

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ANNISSA ANDERSON, a freelance writer and public relations consultant, also studied culinary arts and worked as a pastry chef in another life. Though she’s lived in the Northwest for the past 20 years, she spent her childhood living abroad.

Between assisting her 5-year-old chef while he creates “delicious” concoctions with random ingredients, and cheering on her nearly 1-year-old acrobat as he perfects his latest moves, KARI MAUSER finds time to write, knowing that freelancing is all that keeps her from getting totally lost in a second childhood.

LORI GLEICHMAN considers herself intensely curious about almost anything, which is what makes freelance writing such a joyful experience. When not writing, she works as a marketing/PR consultant, loves to read travel memoirs while dreaming of her own next adventure. She lives in Bend with her husband Dick, her dog Indy and cat Pic.

KATHY OXBORROW owns Oxborrow Consulting, which assists public and nonprofit agencies. She grew up on a Nevada cattle ranch and returned to her roots after stints in San Francisco and Portland. She lives near Sisters and enjoys riding her horse Sara.

KRISTY HESSMAN has written for a variety of publications including The Associated Press wire service. She is a native Oregonian and active Bendite. Her garage currently contains: three bikes, two backpacking packs, one tri wetsuit, a bouldering crash pad, two sleeping bags and four pairs of running shoes.

BUNNY THOMPSON is an internationally published writer living in Sisters. She cruised on a sailboat for six years and 40,000 miles where she wrote a novel and published travel and adventure articles in national and international magazines such as Sail, Cruising World, Southern Boating and Island Scene.

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A modern balance While adapting with technology, some things should never change. The other day, I was talking with a colleague about the dawn of the information age. The conversation wasn’t a deep one. There was no discussion of the factors that led us here or the underlying philosophies regarding the good and the bad of rapid connectivity. Instead, our sentences mostly began with phrases like “I remember when …” and “Our kids will never know what it’s like to …” When I was a kid and would hear someone speak this way, the words were typically coming from the mouth of someone of advanced age — a grandparent, perhaps — not two guys entering their late 30s. That’s just how fast this age of connectivity took off. One day we’re writing letters home from college, and the next we’re hassling our parents to buy a computer so we can save time by sending an e-mail. Then we finally divvy up to buy that first cell phone, only to later learn that the “phone” you

bought is best used for texting, not talking. And even this is pretty old school by today’s standards. Today, if you don’t have a Facebook account and a smartphone with a data plan, you’re often put in the position of having to defend this choice. Friends, family and coworkers not only expect you to be connected and available; they want you to be in a constant, committed embrace with the information grid — whatever that may entail at any given time. After all, as the ways we communicate have changed, so have our expectations for one another and our personal relationships. It’s all happened so quickly that many of us are still coming up with ways to abide by these new standards while keeping our personal relationships on an even, more traditional keel. No one has their hands more full in this respect than parents. In most every way, the goal of parenting hasn’t changed much through the years — to lovingly raise a child with common

sense, intelligence, drive and independence. Can you do this in 140 characters or less via a social media site? Probably not. But a teen will most certainly make you try. Achieving balance is the goal, according to parents and other experts interviewed for this edition of U Magazine. (See “Face time or Facebook” by Kari Mauser on page 19.) Parents say that embracing these newer forms of communication — as impersonal as they can be — can actual help maintain a positive relationship with a teen. The key, they say, is to not allow these forms of media to replace one-on-one conversation. So while kids these days may never learn the ring of a telephone, how to look something up in an encyclopedia, or simply how to embrace the concept of being “offline,” the love and personal attention of a parent will still always transcend technology. There’s no character limit to that. — Ben Montgomery, U Magazine Editor

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Touching

Lives at critical times Photo submitted

Recently retired, Mary James has been called ‘brilliant’ for her work in end-of-life care. Photos by Lyle Cox

by Kathy Oxborrow, for The Bulletin Special Projects Mary James, who retired from Hospice House at Partners In Care in June, will be a hard act to follow, according to her colleagues. Her expertise in end-of-life care and her teaching and mentoring skills are brilliant, her co-workers say. “Mary’s technical skills are amazing,” said Allison Vogt, her Hospice House supervisor. “The amount of information stored in Mary’s brain is just unbelievable.” But it’s just not Mary’s scientific knowledge and nursing skill that elicits praise; it’s also her ability to comfort patients and their families in one of life’s most difficult times, all while maintaining a professional boundary. Vogt said that is a hard lesson for some nurses to learn. “Mary has been a great example for other nurses in how to portray confidence and expertise without getting too involved in the grieving,”

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she said. “It’s not the nurse’s job to grieve with the patient.” Bend’s Hospice House is a specialty hospital with seven beds for patients whose pain symptoms need to be handled in a clinical setting. Managing crisis situations is often required. Sometimes patients would come to Hospice House screaming in pain, and Mary had a knack for approaching each situation with a calmness that was contagious, even to the patient. “I have witnessed Mary manage six crisis situations at once and be able to support and educate families in the midst of the chaos,” Vogt said. James began her nursing career in Virginia, with career stops in Missoula, Mont., Eugene and finally Bend. While on a fly-fishing vacation in Missoula, James fell in love with the area and decided to move there. In Missoula, she studied with Ira Byock, the doctor who authored the book “Dying Well” and who is


“Mary’s clinical expertise and extensive nursing experience have given the Hospice House the reputation that it has. Its success is largely due to Mary and her excellent nursing practice.” considered a national expert in palliative care — relieving and preventing the suffering of patients. Byock is now a professor at Dartmouth Medical School. “He would invite students to his home once a month to read articles about hospice,” James said. “He was a wonderful mentor.” In addition to administering medication, James’ expertise includes using therapeutic touch, a treatment during which she transfers healing energy to her patients to ease their pain and help them calm down. (See side bar for more information about this therapy.) As a hospice nurse, James not only has a stethoscope, a blood pressure cup and medicine that she can pull out of her bag of tricks. Therapeutic touch, she says, is another tool she can use. In doing so, James said people really heal themselves; all she does is facilitate them to relax and use her energy to help them make a shift. Sometimes patients would come to Hospice House agitated and thrashing in pain. James would try morphine or other pain medicines in an attempt to get them to calm down, but sometimes to no avail. It is during these instances when she would utilize therapeutic touch. “I would take my hands and run them over their energy fields, look out the window and think of a beautiful place in nature, and by calming myself down I was able to calm the person down,” she said. James remembers one patient who was in excruciating pain and needed to be taken to the hospital for a spinal injection because the pain medicine wasn’t working. He needed to be calmed down so she could get him on a stretcher.

“I took his hand, sent him energy and took him on a guided mediation,” she said. Not only did he fall asleep, but family members in the room did as well. James was then able to place him on the stretcher for travel to the hospital. Vogt said James really set the standard for what care would be when Hospice House admitted its first patient in 2003. “Mary’s clinical expertise and extensive nursing experience have given the Hospice House the reputation that it has,” she said. “Its success is largely due to Mary and her excellent nursing practice.” When asked about what she learned in her 41 years of nursing and working with dying patients, James points to the importance of just being quiet

Therapeutic Touch Mary James describes therapeutic touch as energy work. “It’s like Reiki in that you put yourself in a peaceful place and think of a beautiful place and then send peaceful energy into the patient,” she said. James uses therapeutic touch to ease pain and anxiety in dying patients. Delores Krieger, who was a professor of nursing at New York University, and Dora Kunz, a natural healer, developed therapeutic touch in the 1970s. James studied with both of these women. Practitioners of therapeutic touch place their hands on or near a patient to manipulate the patient’s energy field. Many colleges and hospitals teach therapeutic touch in Canada and the U.S., and it is promoted by many nursing organizations. St. Charles Medical Center retains James to teach it to its nurses.

with a patient, of just watching them and listening to them. “It’s not about me,” she said. “It’s about the patients and what they’re going through. It’s about giving them dignity. It’s about giving them comfort.” Although James has retired from Hospice House, she still intends to provide hospice care as a private duty nurse. She’ll also continue to train nurses for St. Charles while making time for those flyfishing excursions.

According to the American Cancer Society, an American Hospital survey conducted in 2005 noted that about 30 percent of 1,400 responding hospitals offered therapeutic touch. Thousands of health care professionals, mostly nurses, have learned this type of therapy worldwide. Many nonprofessionals have also learned the technique. Therapeutic touch is not without its detractors. Critics cite the absence of scientific studies proving that it works. Some small studies have been conducted in which the researchers concluded there was no evidence to support the claims of therapeutic touch practitioners. — Kathy Oxborrow, for The Bulletin U MAGAZINE | Summer 2011 | 7


CARING FOR OTHERS

All because she cares.

When Nancy Webre was growing up, she maintained a close relationship with her grandparents.

This relationship, according to Webre, first led her to consider not just aging issues, but the need for people to age with independence and dignity. “When I was in college, I started taking courses in gerontology,” she said. “I also did some volunteer work with seniors. The more I pursued this, the more my interest in the field of gerontology began to grow.” This passion of working with seniors eventually led to Webre’s founding, with her husband John, of the longest standing in-home care agency in the state of Oregon.

Established in 1982, Evergreen In-Home Care Services, based in Bend, provides a range of in-home care services for seniors, people with disabilities, and individuals recovering from illness, injury or surgery. An array of both long- and short-term services are provided by Evergreen in Deschutes, Jefferson and Crook counties. Webre’s journey toward providing such services, as well as becoming a community advocate for senior issues, hit full stride in 1975. That’s when she was among the first group of people in the country to be given a full-ride fellowship to pursue her master’s degree in gerontology by the Administration on Aging in Washington D.C. “That’s when the Administration on Aging recognized there was

going to be an influx in the aging population, and that the country was unprepared to face it,” Webre said. Webre’s pursuit of a master’s degree in gerontology from Oregon State University — which she received in 1977 — was almost unheard of at the time.

American Society on Aging. With a staff of more than 60 caregivers supervised by a registered nurse, Webre continues to operate Evergreen In-Home Care Services as an independently owned business, providing such services as respite care, nursing services, geriatric care management, personal care, medication monitoring, meal preparation and light housekeeping.

“People would say to me, ‘Why are you doing this — getting a degree in the field of aging?’” she said. “It was just something I loved. I had become passionate about it, and I still have that passion to this day.” Today, Webre is a certified geriatric case manager, an advisory board member for the Bend Senior Center, a board member for the Senior Care Network, and a current member of the Oregon Gerontological Association and

All this, Webre says, so people can maintain their independence and dignity in the comfort of their own homes.

“When I was in college, I started taking courses in gerontology. I also did some volunteer work with seniors. The more I pursued this, the more my interest in the field of gerontology began to grow.”

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www.evergreeninhome.com Care for loved ones. Comfort for all. 8 | Summer 2011 | U MAGAZINE


What We’re Reading

by Bunny Thompson, for The Bulletin

Brief reviews of recent selections made by Central Oregon book clubs. It’s finally summertime in Central Oregon, and that means time for some good summer reads. Remember that stack of neglected books by your bedside or on your bookshelf that gives you feelings of guilt? Well, inspect the stack, pull one out and read! In case you don’t have a stack handy, here’s what some of our Central Oregon book groups have been reading lately.

“Moloka’i” by Alan Brennert Divine Sisters of the Hood

This debut novel tracks the struggles of a Hawaiian woman, Rachel Kalama, who contracts leprosy as a child and is deported to the island of Moloka’i. She grows to adulthood, marries and has a daughter in a leper colony. Unfortunately, the child is taken from her parents and eventually the father is killed during a fight to defend Rachel. The novel follows her life after sulfa drugs cures her disease and she leaves Moloka’i to seek out her family and daughter. This book group found the book to be an insightful work that depicted “how Rachel rises above self-pity, loss and the adversity of her situation,” said one member. “Her life is intertwined with many multi-faceted individuals who are not defined by negativity or bitterness, but who find peace and meaning for their lives in their unique community.”

“Dreamers of the Day” by Mary Doria Russell

“The People of the Book” by Geraldine Brooks

Russell’s latest historical novel is narrated through the posthumous voice of Agnes Shanklin, a 38-year-old schoolteacher from Ohio. Agnes travels to Cairo during the Cairo Peach Conference, where she spends time with the likes of Winston Churchill, Lawrence of Arabia, Gertrude Bell and Karl Weilbacher, a German spy. The CRS book group found the book fascinating, which they discussed over a lunch of Egyptian salads.

The book, in this novel, is the “Sarajevo Haggadhah,” one of the earliest Jewish religious books that survived centuries of wars. Dating to 1350, this book was handwritten on bleached calfskin and saved by people of all faiths who risked their lives for it. Hanna Heath, an expert on rare books, uses clues to unlock the turbulent journey of this book. The Chapter Chicks found Brooks’ attention to detail and meticulous research compelling. “Confusing at times while reading it, sorting out the story and the ‘people of the book’ affirmed the value of a book group: sharing collective understanding in a group setting,” said one member.

CRS

“Winter’s Bone” by Daniel Woodrell

Bend Bookies Portraying the poor conditions of rural communities in the South where a culture of drugs and frenzied religious mania often prevails, this novel follows the struggles of 16-year-old Ree Dolly. Set in the hills of the Ozarks, Dolly cares for her siblings and mentally ill mother after her meth addict father abandons them. She must search for her father and bring him home for a court date or face losing their family home. These struggles ultimately bring out the best in Ree. This book group found the writing exquisite and the story challenging. “Reading a book that takes you outside familiar geography and lifestyles made for a good discussion about the diversity and complexities among American peoples,” said one member.

Chapter Chicks

“River House” by Sarahlee Lawrence

Evergreen Book Club Yes, it’s summertime — a good time to read local author Sarahlee Lawrence’s book, “River House,” and combine it with a visit to her farm in Terrebonne, Rainshadow Organics. Lawrence writes about her struggle to build a log home with her father, finding along the way a deeper understanding of herself and the man she loves as a parent and mentor. This book group enjoyed the descriptive language in the book and is looking forward to Lawrence’s next book.

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What We’re Buying Looking for a good book to read, perhaps one that could double as a great conversation starter at the water cooler or the weekend barbecue? We asked local bookstores to share with us their top-selling books for the last quarter so you know more about what’s being read in Central Oregon.

Paulina Springs Books - Sisters • • • • •

“Caught in the Crosshairs” by Rick Steber “The Daughter’s Walk” by Jane Kirkpatrick “Mink River” by Brian Doyle “Hell is Empty” by Craig Johnson “The Place of Belonging” by Jayne Faulkner

Book and Bean - Prineville • • • • •

“Caught In the Crosshairs” by Rick Steber “The Daughter’s Walk” by Jane Kirkpatrick “Heaven Is For Real” by Todd Burpo “Where the Crooked River Rises” by Ellen Waterston “Land of Painted Caves” by Jean Auel

Dudley’s Bookshop Café - Bend (Used Books) • • • • •

“Caught In the Crosshairs” by Rick Steber “Church of the Dog” by Kaya McLaren “Girl with the Dragon Tattoo” by Stieg Larsson “The Road” by Cormac McCarthy “The Help” by Kathryn Stockett

Paulina Springs Books - Redmond • • • • •

“Caught In the Crosshairs” by Rick Steber “The Daughter’s Walk” by Jane Kirkpatrick “Kapitoil” by Teddy Wayne “River House” by Sarahlee Lawrence “Bend, Overall” by Scott Cook

Camalli Book Company - Bend • • • • •

1460 NE Medical Center Drive Bend, OR 97701 541-382-9383 | www.corapc.com in conjunction with: www.cascademedicalimaging.com 10 | Summer 2011 | U MAGAZINE

“A Visit From the Goon Squad” by Jennifer Egan “Bossypants” by Tina Fey “Bend, Overall” by Scott Cook “The Girl Who Fell From the Sky” by Heidi Durrow “The Game On! Diet” by Krista Vernoff

Between the Covers Books - Bend • • • • •

“Fireproof Moth” by Milo L. Thornberry “Caught In the Crosshairs” by Rick Steber “The Forgotten Garden” by Kate Morton “The Particular Sadness of Lemon Cake” by Aimee Bender “The Hunger Games” by Suzanne Collins


Cake that Tap into your inner child by making homemade cake pops, a sweet, candy-coated twist on traditional cake. by Annissa Anderson, for The Bulletin Special Projects Cake pops — candy coated cake balls on sticks — are popping up everywhere. Virtually unheard of a few years ago, these intensely sweet and lavishly decorated treats are even sold separately in stores and coffee shops. And while they look difficult to make, basic cake pops can be made at home with just a few additional supplies, some patience and a creative spirit. Cake pops are basically little mashed up balls of cake and frosting. Simply bake up a cake (or use a leftover one), let it cool, tear it into fine crumbs, stir in something to hold it all together, roll it in balls, and push lollipop sticks into them. What you do afterwards is what makes an ordinary cake pop into your own special creation.

Once assembled, the cake pops can be covered in melted chocolate, candy coating or fondant frosting, depending on the look and taste you are striving for. Decorating them can be simple — using sprinkles or candies — or complicated. Several cake pop books on the market give step-by-step instructions for transforming cake balls into

Photos by Nicole Werner

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Making the Pops (Makes up to 50)

Supplies

Parchment or wax paper 1 batch Cake Ball Mix (See recipe at right) Small ice cream scoop (optional) 50 count 6-inch lollipop sticks (found at Michael’s) 12 ounces dark chocolate chips or candy melts 12 ounces white chocolate chips or candy melts Colored sugars, candies, and other decorative sprinkles Florist’s foam (optional)

Make the Cake Pops

Prepare two large baking sheets by covering with parchment or wax paper. Scoop out evenly sized balls of cake mixture with a small ice cream scoop or soup spoon and place scoops onto the baking sheets. Using both palms of your clean hands, roll each into a smooth ball. Insert the end of a lollipop stick halfway through the ball, pointing upward, as you put the ball back down on the sheet. Repeat until all the mixture is used up. As each sheet fills up, put it in the freezer so that the balls harden.

Dip and Decorate

Melt dark or white chocolate chips or candy melts in a double boiler on the stove. Stir well. Dip each ball into the chocolate until covered. Sprinkle with colored sugars, decorative sprinkles, candies or anything else you would like to decorate with. Place it on the baking sheet, or upright in the florist’s foam (if using) to harden. If making more than a dozen at a time, the chocolate or candy coating may become too thick as it cools. If this happens, it may be necessary to gently reheat the coating in a double boiler or microwave. When finished, do not refrigerate as this may cause the coating to drip or melt. For storing, place pops in sealed storage containers or plastic storage bags.

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shapes of animals, cupcakes, ice cream cones, and even Christmas trees. While decorating cake pops can be a fun and imaginative journey, keep in mind that they will eventually be eaten. When choosing candy coatings and decorations, consider first what the finished pop will taste like. Also check the ingredients on store-bought mixes, frostings and decorations to make sure all of the ingredients are things you would want to serve your family and friends. If keeping it natural is an issue, making cake pops with natural ingredients is still an option. Dip the cake pops in all-natural dark or white chocolate and decorate with all natural candies or sprinkles that use natural food dyes. Be creative. Even finely chopped dried strawberries or crumbled freeze-dried mangos can add natural

color to cake pops. Although less complicated than you might think, making cake pops takes a considerable amount of time. When embarking on your cake pop adventure, be sure to have an openended schedule. By no means should you attempt all of this on the day of an event in which you intend to serve them. Cake pops will store for several days, and all of the steps can be done in advance, so give yourself time to relax and enjoy the process. For special occasions, cake pops are the perfect over-the-top treat. The chocolate shell gives way to a moist and soft inside, like a brownie that melts in your mouth. They are nearly as rich as chocolate truffles; making one pop per party guest should be sufficient. Carefully crafted cake pops are visual sensations as well as a delicious party in your mouth!

Over the Top Cake Pops If you are comfortable with making basic cake pops and want to move on to more imaginative pursuits, there are seemingly limitless ways to decorate cake pops. Here are a few of the supplies and ingredients that you can use for creating your own over-the-top cake pops: • Colored candy coatings • Shaped sprinkles • Candy-coated sunflower seeds

• Candy-coated nuts • Mini pretzels • Mini marshmallows • Candy chips (chocolate, peanut butter, butterscotch) • Various shaped and colored candies • Candy writers • Edible ink pens


Cake Ball Mix

Dark Chocolate Cake

This recipe creates a gooey mixture that will form into firm balls. This step is best done a day ahead of when you plan to assemble the cake pops, for firming the mixture as well as spreading out the amount of time standing in the kitchen!

Cake pops can be made from any flavor of moist cake, and many recipes call for using boxed cake and frosting mixes. But if you’re going to eat cake, why not make it homemade and chocolate? This spongy dark chocolate cake works well for rolling into cake balls.

Ingredients:

Ingredients:

(Makes 40 to 50 balls)

2 9-inch rounds of chocolate cake 8 ounces cream cheese, softened 2 cups confectioner’s sugar 4 tablespoons butter 1 tablespoon milk (or more, as necessary)

Method:

1. When the cake has completely cooled, break it into a large bowl. Crumble it with forks or your fingers until it is in fine crumbs. 2. In a separate bowl, whip the cream cheese, butter, powdered sugar, and milk together until smooth. Pour into the cake crumbs and mix with a spoon. Then continue mixing with your fingers, pulling from the bottom and kneading like bread dough, just until fully incorporated into the cake. Check to see if it will roll into a ball. If it needs a little extra moisture, add milk a spoonful at a time, just until the mixture rolls easily. When the mix is done, cover with plastic wrap and refrigerate until firm (up to 3 days).

(Makes two 9-inch round cakes)

2 cups sugar 1 3/4 cups all-purpose flour 3/4 cup unsweetened cocoa powder 1 1/2 teaspoons baking powder 1 1/2 teaspoons baking soda 1 teaspoon salt 2 eggs 1 cup milk 1/2 cup vegetable oil 2 teaspoons vanilla extract 1 cup boiling water

Method:

1. Heat oven to 350°F. Grease and flour two 9-inch round baking pans. 2. Stir together sugar, flour, cocoa, baking powder, baking soda and salt in a large mixer bowl. Add eggs, milk, oil and vanilla; beat on medium speed of mixer for 2 minutes. Mix in boiling water — the batter will be quite thin. Pour batter into prepared pans. 3. Bake 30 to 35 minutes or until a toothpick inserted in center comes out clean. Cool 10 minutes on a wire rack, then tap the cakes out of the pans. Cool completely.

U MAGAZINE | Summer 2011 | 13


Health Snapshots

iHealth?

A number of smartphone apps have been designed with personalized health and fitness in mind. iTriage

by Kristy Hessman, for The Bulletin Special Projects These days, staying in shape or getting help managing a disease can be as simple as tapping on your smartphone. The popularity of medical health “apps” (applications) downloaded on your smartphone or other internet-connected device is growing. A November report published by research2guidance.com estimated that more than 17,000 mobile health apps have been designed for smartphones. While many of these are used by healthcare professionals, many are also used by consumers who want tools that help them do everything from lose weight to get rid of wrinkles. Here is a look at five popular medicalrelated apps:

Whether you want to know what’s ailing you, or where you can get treatment, iTriage can most likely tell you. The app was created by two emergency room physicians to specifically answer these two questions. “iTriage has been downloaded 2 million times and has a 60 percent retention rate,” said Marcia Noyes, director of public relations for iTriage. The app provides information about thousands of symptoms, diseases, medical procedures and medications and combines that information with a nationwide directory of every

Photos by Lyle Cox

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hospital, urgent care, retail clinic, physician and pharmacy. iTriage can help you find the nearest doctor and give you turn-by-turn directions from GPS, address or zip code. It also features emergency room wait times for registered hospitals. The app is available on the Apple and Android platforms for free.

Skimble Work Out Trainer

For many people, having a personal trainer is the best way to get in shape and stay on task during a workout, but hiring a trainer can be expensive. Skimble Work Out Trainer solves that problem with their app available on iPhone and iPad. “We offer something for everyone,” said Maria Ly, co-founder of Skimble Inc. “Whether you need a virtual personal trainer to tell you what to do, or want a tool to keep track of where and how fast you’ve been jogging, Skimble is here to help you achieve your fitness goals.” Skimble’s virtual fitness trainers guide you through exercises with step-by-step audio instructions. You can choose to target specific areas like the arms, abs or butt, or you can find a specific workout like running, weightlifting or yoga. Downloading the app is free, but to hear the audio and be led through the workout, you’ll have to pay anywhere from $4.99 to $9.99, depending on the length of subscription you purchase. “With our focus on great mobile tools, people can get fit wherever they are,” Ly said. “Our body-weight workouts are especially appealing for those quick home workout


FaceGym

sessions for busy professionals and stay-at-home moms.”

dlife

Nearly 26 million people in the U.S. have been diagnosed with diabetes. dLife.com and its corresponding app, dLife Diabetes Companion, is a multimedia diabetes resource founded by Howard Steinberg to offer information, tools, emotional support and inspiration to people with diabetes and those who care for them. Steinberg has lived with type 1 diabetes for 42 years and is on a mission to empower others with access to information and motivation to manage it for life. dLife Diabetes Companion allows users to track blood glucose levels, find diabetes friendly recipes, watch videos and get

expert answers to diabetes questions. The app is currently available for 99 cents on the iTunes store and for the iPhone, iPad or iPod touch. dLife.com estimates 1 million visitors to the site per month.

Yes ladies, there is even an app that claims to reduce the number of wrinkles on your face. FaceGym was developed by personal trainer Jennifer Wade, who believes doing face exercises will replace the need for Botox or surgery. The full version app costs $5.99 on the iPhone and iPad and includes an introduction by Wade along with a number of exercises targeted at tackling wrinkles on various parts of the face. Want to lift the corners of your mouth and reduce smile lines? Do the “fish” exercise. To eliminate a double chin, Wade will lead you through the “lizard” exercise. The app promises to have a rejuvenating effect that produces wrinkle-less, firm skin.

Lose It!

Lose It! is a free weight loss app that lets you set your daily calorie goals, and then record your food intake and your expended calories through various exercises. The app includes a large database of foods and activities to choose from and will let you know what your balance is throughout the day. Lose It! lets you set your current weight and your goal weight and monitors your progress, all of which can be downloaded into an excel spreadsheet. According to Lose It!, the average users has lost more than 12 pounds. The app is available for iPhone, iPad, iPod or through their website: loseit.com.

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TO YOUR HEALTH

Inside the aging process A LOOK AT MODERN TESTS TO SEE INSIDE YOUR AGING PROCESS AND HOW TO IMPROVE IT. The thought of aging is often accompanied by thoughts of disease and disability The process of aging is viewed as inevitable, a fact of life that simply cannot be changed. While it’s true that you can’t reverse the aging process, says Patricia Buehler M.D. of AgewiseMD in Bend, you can certainly manage aging responsibly. “Too often we look in the mirror

and use what we see as a determinate of how well we are physiologically aging,” Buehler said. “Crow’s feet, laugh lines and age spots will make us look old but what is important is how well we are aging on the inside.” In other words, while cosmetic changes to our bodies can certainly indicate that aging is taking place, you can’t determine how well you’re aging by simply looking in the mirror. When it comes to managing aging, Buehler says, it’s necessary to analyze a baseline of “linear markers” that directly correlate to age and the aging process. “Understanding how well you are aging today allows you to make the necessary life style changes to

maintain good health as you age,” Buehler said.

Measurement of Aging Joseph Raffaele M.D. of PhysioAgeMedical Group in New York developed a system that can evaluate physiological aging — a system also used today by Buehler and the phy-

sicians at AgeWiseMD. This system quantifies age related damage in a number of important bodily systems — called “bio-markers”. The biomarkers that are tested include what is called CardioAge, NeuroAge, CutoAge and PulmoAge, and incorporates data from other markers such as body composition, strength and V-O2 max which measures cardiovascular fitness.

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The CardioAge test measures the pressure placed on the aorta, which increases linearly as aging arteries stiffen, but is also affected by weight, cholesterol, caffeine, smoking, and other environmental factors. The PulmoAge measurement is a dichotomy of Forced Vital Capacity (the total air you can force out following maximum inhalation) and Forced Expiratory Volume in the first second (the maximum amount of air you can force out in the first second of FVC). Both of these measurements decrease on average by 1 percent per year,

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and this biomarker is closely correlated with mortality. NeuroAge measures cognitive impairment as it relates to aging. Age- related mental impairment presents as a ‘brain fog’ and an inability to perform mentally. Factors such as sleep deprivation, alcohol use, and depression lower scores on this biomarker while, interestingly, caffeine can raise performance. While the appearance of the skin is not a good marker for aging, the CutoAge test measures skin elasticity. Skin elasticity, unlike sunspots or wrinkling, correlates very closely with biological age, and it is hard to appreciate with the naked eye until it is relatively advanced. This marker has been shown to be closely correlated to bone density. The Biomarker results allow doctors to pinpoint what bodily systems are aging well, and which

Patricia Buehler, MD, MPH

systems require treatment or lifestyle changes to avoid further damage. “Measuring bio-markers allows us to see how well you are aging, which gives you a personalized view of your overall health,” said Buehler. “You are able to see what you are doing well and also see what can be improved.” This provides physicians like Buehler with a basis for developing an effective age management treatment regimen, allowing patients to target their efforts on the systems that need it most. Physicians can

also analyze multiple measurements taken nine to 12 months apart to determine how rate of the aging process is affected by these treatments. The results of these tests, according to Buehler, are used by AgeWiseMD to do more than just treat the symptoms of aging. “We use the biomarker results along with the person’s family and personal history to create an individualized plan for aging well. The AgewiseMD plan will include recommendations about proper nutrition, exercise, stress management, supplementation, and hormone replacement therapy,” Buehler said. Buehler added that personalized coaching is an important last step in helping people make lasting lifestyle changes, a service that AgewiseMD provides. “We stay with our clients every step of the way to help them direct their lifestyles toward a path of health and well-being,” she said.

Patricia Grady, LMT, CNT

650 SW BOND ST., BEND | 541.678.5150 | www.agewisemd.com

U MAGAZINE | Summer 2011 | 17


A HELPING HAND

The new model for

Sagebrush

Utilizing a new fundraising model, Sagebrush organizers hope to make a more significant impact. by Kathy Oxborrow, for The Bulletin Special Projects The Sagebrush Classic, a twoday event featuring celebrity chefs and a golf tournament, has raised money for Central Oregon nonprofits for 22 years, spearheaded by Gary Fish of Deschutes Brewery. But in its 23rd year there have been some changes. New events were added this year, and the money raised will provide matching funds to the 106 nonprofits that are participating. “Last year, the money we raised dropped significantly,” said Fish. “We got 40 applications and funded seven.” Fish was looking for a more effective way to support nonprofit organizations. So when Aimee Baillargeon approached him about a fundraising model she’d seen work in Jackson Hole, Wyoming, he was open to restructuring. Baillargeon was hired last September as the executive director of Sagebrush, the nonprofit under which the events occur. The new model includes five separate events including the golf tournament and the celebrity chef’s event, which took place during the week of July 9-16. (See sidebar for each event details) Baillargeon and Fish’s goal is to raise more money, fund more nonprofit organizations, reduce donor fatigue and engage the

18 | Summer 2011 | U MAGAZINE

entire community in raising money and attending the various events. Fish said businesses get deluged with requests for contributions from the more than 600 nonprofits in Central Oregon. If corporations could make one large donation and not feel like they had to respond to every request that came in, that would ease donor fatigue.

tions inviting them to participate. Fish said the community doesn’t quite know what to make of this new concept. Baillargeon agrees. “It’s a difficult model to message, so we’ve been doing a lot of education and sitting down with donors one-on-one,” she said. They’ve also been holding monthly seminars for nonprofits to answer any questions their representatives may have. Baillargeon believes this new model will be successful because Bend is already a very philanthropic community. “If everyone got involved in the tri-county area, it would be pretty amazing,” she said. Photos courtesy of Sagebrush Fish’s long-term vision is for the community to emOn the nonprofit side, all the brace this new model and make money they raise in the name it successful. of Sagebrush goes into a sepa“Deschutes Brewery will alrate trust account held by Sageways be a sponsor,” he said, “but brush for each nonprofit until the idea is that this should belong August 15. At the end of August, to the community and with this the funds solicited by Sagebrush change this year, we really begin through corporate and individuthat process.” al contributions plus event profFor more information visit its will be tallied. www.sagebrush.org. This revenue will be used to match the money raised by the individual nonprofits. The exact percentage match by Sagebrush will not be known until fundraising efforts end in mid-August. “We will cut checks to the nonprofits on August 31, “ said Fish. Sagebrush sent out more than 450 notes to nonprofit organiza-

SAGEBRUSH EVENTS Sagebrush events are for the entire community and include: Community Challenge/ Scramble — Participants receive a map with about 30 checkpoint locations just before the race begins. Each checkpoint, depending on distance and difficulty to reach, is assigned a certain number of points. The individual racer or team has 90 minutes to complete the scramble for points. Street Fare — Modeled after the popular Deschutes Brewery event in Portland, couches were tossed out on Oregon Street, and local restaurants are invited to pair their specialty dishes with Deschutes Brewery ales for an evening of street food, live music and craft beer. Private Dinners — Intimate dinners are served within a private home in Central Oregon. A local chef and a Sagebrush Feast chef prepare each meal.

Golf Classic — Cash, trophies and bragging rights are the golf tournament prizes for up to 52 teams competing in a best ball competition in this fierce but friendly golf tournament at one of the top golf courses in Bend. Saturday Feast — With beer and food pairing by awardwinning craft beer maker Deschutes Brewery, signature dishes from some of the world’s best chefs are served.


Tristann Harrison talks with her son Barrett, 10, and her daughter Sydney, 15, as they interact via laptops. Photos by Lyle Cox.

Face time or

Facebook?

When is a little tech OK when talking with your teen? by Kari Mauser, for The Bulletin Special Projects One night, while out to dinner, I noticed how quiet the restaurant was. It seemed odd considering how many people were actually there. Looking around, my attention fell on a family of four sitting nearby. What I saw was not a family out to dinner together, but a family sitting at a table together. The dad was intently working on a spreadsheet on his laptop. The boy, in his early teens, was earnestly trying to win a handheld video game. The mom was typing out a text message on her phone, and the older teenage girl was accessing Facebook on her smartphone. It really struck me how completely disconnected from one another

they seemed. The family sat there, a perfect representation of where we are as a society. The development and refinement of the information age has redefined communication and is inevitably affecting inner-family dynamics. “The electronics are the age we are in; there is no way around that being part of our culture from here on out,” said licensed psychologist J Huffine. “What’s important is recognizing that within the family you cannot substitute any kind of electronic communication for quality time. It can’t substitute for real relationships, for faceto-face time.” As the director of Second Nature Cascades — a therapeutic

wilderness program working with 13- to 17-year-old boys and girls — Huffine said he struggles to help parents understand how important their own actions are. “‘Do as I say, not as I do’ doesn’t work,” he said. “We have to teach by example, not over a laptop or iPhone.” Many of the kids who come to Second Nature Cascades are from affluent homes where the parents are both driven to work all the time and face a lot of pressure to keep up with the competition by engaging electronically. The side effect is that there is no time left over to spend with their children. “Parents spending time with their kids is important not just

for that human connection, but also because it gives kids the message that they are important — that they matter,” Huffine said. “When a parent takes time to be with their child rather than just texting them or sending them a message, that child’s self-esteem is greatly impacted.” When kids are left to fill their time with electronics, it can quickly become an addiction, Huffine said, adding that even texting and Facebooking obsessively can stimulate the same part of the brain as cocaine or other drugs. “A lot of kids end up defaulting to this virtual world,” he said. “Over time, it makes them isolated and alienated, leading U MAGAZINE | Summer 2011 | 19


to a high instance of depression and higher suicide rates. The communication, the connections, they are not real.” The feeling of being connected is more of an illusion than a reality, but the withdrawal when kids are forced to unplug from the technological world and the constant stimulation they’re accustomed is very real. The Second Nature Cascades program places kids in the wilderness for at least six weeks without any electronics. “It’s incredibly healing and therapeutic,” Huffine said. “It helps kids get grounded and be able to experience themselves without distractions or worries.” Huffine doesn’t suggest a life without electronics, but says the key is finding a balance. Many parents, however, struggle to find that balance when it comes to their kids. “Unfortunately there’s nothing black and white about it,” said Tristann Harrison, a single mom. “You have to constantly decide whether or not it’s all right.” But when she sees her 15-yearold daughter, Sydney Barnes, doing nothing but texting and Facebooking, it makes her sad. So she’ll sit with her and try to pull her out of that and engage her in face-to-face time. “It’s really a constant battle,” she said.

Not only is it difficult to decide how much is too much, but parents also have to determine when it’s OK to communicate with their kids by text or Facebook messages. “There’s never going to be one answer, each situation is unique and it’s something I am constantly teaching rather than having set rules,” Harrison said. Sydney sends her mom messages on Facebook, but it’s always something meant to make her laugh. Sometimes she’ll be on a computer during study hall and she’ll send out a funny joke or a song. “Being friends on Facebook definitely doesn’t take anything away from us,” Harrison said. “We still spend so much time together and have so much fun, the messages that make me laugh — that’s extra, it’s a bonus for me.” There are times, however, that Sydney sends her a long text unloading about all the drama that’s happening at school that day. That’s when she’ll draw the line, replying with a simple, “We’ll talk later.” “For one thing, it completely ruins my day,” Harrison said. “And I really don’t like to handle anything like that without being able to see Sydney’s face and hear her voice. Things can really be taken wrong in a text.” A text is really little more than

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“If mom can give her kid a hug, it means so much more than just texting, ‘it’s going to be OK,’ which to a teen might feel like mom’s minimizing the issue.” a note, and so much of communication — verbal and nonverbal — gets lost when it’s not face-to-face, or at least via a phone call. “When texting goes back and forth between parents and children, it can end up being hurtful because of miscommunication,” said Kristin James, a licensed family therapist. “You don’t get to hear tone of voice, have eye contact, see body mannerisms … so much is lost. “If mom can give her kid a hug, it means so much more than just texting, ‘It’s going to be OK,’ which to a teen might feel like mom’s minimizing the issue.” James acknowledges that the communication technologies

S A C R O I L L I A C PA I N H E R N I AT E D D I S C S C I AT I C A

are useful and time-saving for people and simply advises parents to be sure they’re taking time to check in as a family. “Teens really remember those moments with their families — sitting down for dinner, taking a hike, playing baseball — even if they act like they hate it, those are the things that have an impact,” James said. There are certainly benefits to texting, but James stresses that we should never be too busy for face time, and text and Facebook messages should never become the primary way of communicating in any relationship. It’s no surprise, though, that teens don’t often like talking to their parents, so having them open up through texting or on

Facebook is better than nothing, James said. Then at least you know what’s going on and you have the opportunity to start a conversation about it. Ronda and Joel Shuster’s kids don’t send them messages on Facebook, but because they’re “friends” on the website, they all have access to each other’s exchanges and virtual conversations. “For me, it’s like a monitoring thing,” Ronda Shuster said. “I can see what they’re saying, see what’s going on in their lives, and that gives us more to talk about and lets me be more involved in their lives, making our relationships stronger.” Facebook also really enhances her four kids’ connections with their extended families —

grandparents and cousins who live far away. “Kids don’t take the time to call their grandparents, but they’ll drop them a note on Facebook,” Ronda said, adding that she thinks it’s better than not staying in touch at all. As far as texting, her kids just seem to know that their phones are for checking in, not for avoiding face-to-face conversations. They might spend a lot of time on their phones, texting their friends and updating their Facebook statuses, but the scale hasn’t tipped away from regular quality time as a family. Keeping the balance is an important family value in their home, so when the Shusters go out to dinner together, electronics don’t come to the table.

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Sunday Brunch:

Shantung Dress and Shrug by Ceces New York, $109 • Sunhat by Annabel Ingall Australia, $24 • Woven Wedge Heel Slingback by Donald J Pliner, $29

22 | Summer 2011 | U MAGAZINE

Garden Party:

Pleated Button-front Tunic by Cecico, $43 • Spandex Tank by Brittney, $52 • Rhinestone Gromet Capri by NYDJ, $78 • Sunhat in Terra Cotta, $58 • Handmade Loomed Water Grass Purse, $118 • Quest Brown Gladiator Sandal by Spring Footwear, $72


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Asymmetrical ruffle top by Flutter & Squeak, $59 • Silver Linen Capri by K&C Clothing, $45 • Genevieve Wedge by Spring Footwear, $68

Gallery Tour:

Shatung Belted Dress and Shrug by Ceces New York, $88 • Wedge Sandal by Bandolino, $43 • Cannelle Sunhat by Be You Fashion, $49 • Handmade Woven Rattan Purse: $167 Items courtesy of Bella Moda in Downtown Bend

U MAGAZINE | Summer 2011 | 23


Dealing in

Confidence by Lori Gleichman, for The Bulletin Special Projects

“I believe that clothes have power. They are the outer shell of who we are, and they say something about us, whether we know it and believe it or not.”

Photos by Heirloom Images Photography

Barb Dolezal is in the confidence business. While she describes herself as a personal stylist, she’s really more interested in making people feel great about themselves than replacing what’s in their closets. Dressing well is not about fashion, said Dolezal, who has a background in fashion 24 | Summer 2011 | U MAGAZINE

and fashion merchandising. It’s about balance and proportion; it’s about fit; and it’s about personal style. “I help people understand what looks good on them and why,” she said. “I want people to grow their wardrobes smartly, with attention to what makes them feel great, suits their lifestyle and reflects who they are.” “I believe that clothes have power,” she

continued. “They are the outer shell of who we are, and they say something about us, whether we know it and believe it or not.” In her experience, most women focus first on what they perceive are faults — a bit of a tummy, broad shoulders, or shorter legs — and dress to disguise those rather than concentrate on their assets and dress to emphasize them instead. That’s why the first thing Dolezal


Wardrobe Essentials Dolezal offers Central Oregon women some advice in offering her list of essential casual wardrobe pieces for our region: • At least two pairs of great fitting jeans should be part of a wardrobe. Check the back view as well as the front. Length should one-quarter-inch off the floor. • Tee shirts and camisoles in flattering colors with flattering necklines can be worn alone in warm weather and layered in the winter. • One to two medium-weight basic skirts in neutral colors can be worn in summer with sandals and boots in the winter. • An elegant and simple dress in a neutral color (black, brown, grey or navy) can be dressed up with accessories and shoes, or worn with a sweater and flats. • Jackets and sweaters that are the right length to flatter your figure should be structured so they do all the work.

talks about with a client is what they like best about themselves. And she’s found unexpected allies in other women. As a donation to Arts Central’s charity auction, she offered a party where she would help a group of women analyze and define their styles. For the party, she asked each woman in attendance to wear an outfit she felt great in, to bring some jeans, and then another item they loved but had difficultly using. “Every woman apologized first,” said Paula Johanson, a guest at that first party.

“We’re all so insecure about our figures. But we all just brushed aside the negative comments and focused instead on what was lovely about each other.” It’s that kind of support — along with some cocktails, appetizers and girlfriend time — that smooths the way for Dolezal (who has since presented at several more Look Lesson parties) to talk candidly about how to accentuate positive features and downplay those about which we’re less confident. According to Dolezal, many women make a few common dressing mistakes. For instance, they tend to wear clothes that are slightly too big, pants that are too short, and shapes that don’t flatter their silhouettes. With a few tugs here, some advice about necklines there, and draping different

colors across the shoulders, the transformations start to happen during the parties. “It’s about bringing the eye in and up,” said Dolezal. “Longer pants extend your legs; a V-neck de-emphasizes broad shoulders or a larger bust, and some statement jewelry brings the attention to the face.” “It’s amazing what we

• If you can wear a heel, even a little one, do it with sandals, shoes and boots as it adds height and length to your figure. Pick well-made shoes in neutral colors and take care of them. Your preferences and build will determine the style. • Accessorize! Nothing changes the outfit more than a few well-chosen baubles. Find pieces that do multiple things, i.e., wear long, double up, and add charms. Look for unique things at art shows, consignment shops or even investment pieces that scream you.

U MAGAZINE | Summer 2011 | 25


learned in that one evening,” said Johanson. Not only did the women have fun connecting with girlfriends about something they all have in common — clothes — many left with a renewed sense of confidence and the incentive to take a closer look at their wardrobes. Johanson was so inspired that she took advantage of other services offered by Dolezal, including a thorough review of her closet and some guided shopping. When done sorting out all of her clothes, Johanson had six large garbage bags filled with good, quality clothes to be donated or consigned. “In the past, I bought things that I liked or thought were pretty, but that didn’t mean they fit me well or looked good on my figure,” Johanson said. “Now I only have about half of the clothes I had before, but I feel like I have a whole new wardrobe because everything is something that I feel great in and combines easily with everything else.” There were a few gaps in her wardrobe, including great jeans and

a well-fitting pair of dress slacks, that Dolezal helped her fill on a subsequent shopping trip. “It’s funny because I feel like I’ll save money in the long run,” said Johanson. “By bringing myself and the style I want to achieve more fully into the dressing equation, I’ll be choosing things I know look good on me rather than spending money on fashions that don’t necessarily flatter me.” Since that first party, Johanson estimates at least 50 women of her acquaintance have attended Look Lesson parties. In addition to having a great time, she’s seen at least a few make some dramatic changes to their looks. About one friend, Johanson said the experience was “transformative.” “My friend has new confidence because of her appearance, and that has allowed her to make even more profound changes in her life,” she said. “Who would have thought talking about clothes with your girlfriends and a personal stylist could have that affect?”

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Beauty Tips

101 by Maria Anderson, for The Bulletin

Q: My hair is colored — bleached actually. I worry about locking in moisture and keeping my hair healthier in the summer. I wear a hat and use a heavier conditioner, but should I wash it less? A: A hat is a great idea, and if you are planning to swim, make sure to step into the “pre-shower” to soak your hair, then the chlorine won’t be as damaging. As for less shampooing, regardless of summer or any other time, you should wash less. For those of you who absolutely can’t go without your daily shampoo, there is dry shampoo. I love and swear by these sprays and powders. Whether you woke up late, need an extra day, some volume, etc., these offer a great way to skip on the whole shampoo, and blowout and style! And an FYI: if you are taking a vacation and wearing braids or a style that you don’t want to wash right away, these dry shampoos will buy you an extra day or two.

Q: When it’s so hot outside and I want to float the river or kayak for the day, what’s an easy day-to-night hairstyle that will keep me cool? A: Braids are always a great go-to. By day, they keep your hair out of your face and off your neck. By night, loosen your braid for a beach wavy, sexy look. Simple. Another great way is a ponytail or chignon (bun), and just keep it up for evening as well. If you insist, bring a spray water bottle and a brush — what makes you feel pretty is what really matters.

U MAGAZINE | Summer 2011 | 27


Q: My lips are absolutely painful in the summer time. What should I use to fix the chapping and sensitivity? A: Fortunately, there are many remedies for cracked, chapped lips. Over-the-counter lip balms are aplenty. Petroleum jelly and cocoa butter are good fixes as well. A humidifier in your house can help as well. If these don’t help and your lips get much worse, call a physician and make sure these aren’t signs of something more serious.

Q: I feel like my hands look “aged.” Are there ways to prevent, or even reverse these hand issues? A: To be honest, some people say that if you want to know someone’s age, look at their hands. No good if you are not taking care of them, right? So make sure that you are repeatedly using a heavy hand cream. Look for one with vitamin C in it.

Apply sunscreen to your hands as well when you are applying to your face and body. You can also have a chemical peel done on them by a professional. You can talk to your dermatologist about laser treatments or topical retinoid creams too.

Q: A girlfriend was telling me that gold is the new great color for blush. How should I play with this “new” color? A: She is right! Golden bronze in a mixed pallet is a great way to start. Do not confuse the “orange” bronzers. Think “sun kissed” and “glow” for a fresh, trendy look, and use just a little on your eye lid for a shimmer effect or “pop” of color. Make sure you blend these colors so they don’t stick out and make you look bruised. Check your lighting as well. Your makeup might look great until you step out of the fluorescent light into the sunlight.

Maria Anderson is a 31-year-old Bend native who has worked as an independent hair stylist and makeup artist for 11 years. She currently works at Lemon Drop Salon on Minnesota Avenue in downtown Bend. Anderson’s makeup experience includes going on location for weddings, magazine photo shoots, bridal photo sessions and other special ocassions.

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At the Workplace

by Connie Worrell-Druliner, for The Bulletin

Morale, Performance and Effort High morale and employee performance mirrors efforts of our workplace leaders. Do your employees seem less motivated? Does your work environment seem to be missing something? Are you losing talented employees? According to James K. Harter, Ph.D., Gallup’s chief scientist for workplace management, people leave companies because of factors that filter through the office from leadership. At least 75 percent of the reasons for voluntary turnover can be influenced by managers and supervisors. And managers who can’t or won’t alter the factors that drive turnover and boost employee morale can expect unhappy employees, a business that’s not reaching its full potential and the task of writing help-wanted ads in the near future. High morale and strong leadership should be the goal of any leader. Below are steps you can take to develop your leadership skills and, in turn, help better your business.

Keep employees engaged and energy levels high. Maintaining a positive work environment where employees are engaged in their work has proven to boost company morale and motivate employees. According to an Express Employment Professionals survey of 15,000 current and former clients, 35 percent of the respondents said they have seen a drop in company morale because of employees not feeling valued, yet only 28 percent of company leaders are leading initiatives to improve overall company morale. A little tweak in your work environment would show you care about your employees and are dedicated to making them feel valued.

Confidence in performance.

As productivity and workloads increase, it’s important you show your

employees that you believe in them. Letting your employees know you are confident in their abilities will help encourage them to produce the best products and provide great service. According to the Express morale survey, 50 percent of respondents recognize accomplishments of their employees in order to boost morale. Remember to compliment your employees on good work, both individually and publicly, and you will build up their confidence resulting in even better employees.

Willingness to work hard. If employees are willing to do more than what is required, so should business leaders. Although management has different responsibilities than the employees, staff members want to see their bosses working as hard as they are instead of delegating everything that crosses their desks. “In the past, a leader was a boss. Today’s leaders must be partners with their people ... they no longer can lead solely based on positional power,” said Ken Blanchard, author and one of the most influential leadership experts in the world. Business leaders should lead by example to show employees that they too are willing to put in the effort and work hard.

Relate with employees outside the office. Take the time to occasionally eat lunch with your employees. Listen to what they have to say and offer positive feedback and comments. Learn more about your employees, their families, hobbies and goals in life which will help you find ways to relate to your employees. This will help build trust and respect. Of the clients surveyed, 25 percent said a lack of morale was due to lack of

trust and respect. Taking time to have lunch once a month with employees could not only boost morale, but also build trust. Morale is a direct reflection of leadership. President Dwight D. Eisenhower once said, “The best morale exists when you never hear the word mentioned. When you hear a lot of talk about it, it’s usually lousy.” Remember, a small boost in employee morale can go a long way toward retaining talented employees, building trust and maintaining a positive work environment.

Connie Worrell-Druliner

is the founder of a locally owned business, Express Employment Professionals, offering human resource solutions. Express can help your organization, by finding qualified workers, solving your retention needs, and providing knowledge based training to your workforce.

U MAGAZINE | Summer 2011 | 29


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Welcome to the rest of your life.

by Lori Gleichman, for The Bulletin

Redefining our friendships Social media has forced many of us to reconsider the true definition of a friend. Welcome to the rest of your life … contemplating the decisions Facebook has forced. Before Facebook, a friend was a person you met in kindergarten, shared Ding Dongs with at lunch, built a relationship with one memory at a time, and regarded with great affection or some loathing at any given point in time, depending on the drama of the age. This describes Caryn, a woman I’ve known and loved most of my life. Even when we don’t talk for months at a time because of busy lives separated by hundreds of miles, we know reconnecting is only a phone call away. But Facebook has opened up a whole new world of “friendship” with others that causes me some stress. I know I overthink things, but I deliberate every day about what is appropriate to say to whom on this social media site. Do I know the people on the birthday list well enough to wish them Happy Birthday, or is that assuming an intimacy I haven’t earned? Do I respond to one of those oblique references to trouble or unhappiness with a concerned inquiry or is that intruding? What are the friendship rules on Facebook? Take the private message sent to me via Facebook on Father’s Day. It was an unexpected but lovely little note from a “friend” who wished me well on that day, which was sad for both of us since we’d both lost our dads last year.

The moment you realize that life can, and does, change in an instant is a profound moment in the journey of life. Sometimes we learn that lesson as a child; sometimes we’re older. Sometimes we get pretty far along in life before circumstances hit with a force you never expected, shifting perspectives and

It touched my heart that she remembered me and reached out, even in her own loss. But I had to wonder, does that shared connection make us friends? You see, I’m actually a person who doesn’t make friends easily. Acquaintances and colleagues abound, but friends are a more complicated relationship for me. By my definition, a friend is someone you let in — into your life, into your heart, into your circle of responsibility. And since I’m an “all in” kind of person, that’s a huge commitment for me. As a result, I’m cautious about friendship, often questioning how much to expect, how much to ask and how much to give so I don’t get hurt or don’t presume. But Facebook tells me I have 180 friends, which confuses me because, with just a few exceptions, most of my “friends” are not my friends. Many of them are people I know and like, but have a glancing relationship with. Others I don’t know at all; I’ve just joined their network and stay connected because they do interesting things like write books and travel the world. For the most part, I like being these people’s “friend” because they seem to lead happy, healthy lives. They run, love their children, volunteer, hike with their dogs, cook amazing meals, and celebrate wonderful achievements almost as much as they whine about the weather. But my friends — the people I grew up with, college roommates, my family in Washington, the people we celebrate

holidays with in Bend — don’t participate much in Facebook. As a result, I know much more about relative strangers’ daily lives than I do about my friends’. That leaves me feeling a little lonely in the uber-connected world of Facebook and a little confused about what friendship is today.

“How do you venture from the safety of social media to socializing? How do you start to establish something deeper than sharing a status?” If the friend who sent me the note on Father’s Day reads this, she’ll know who she is and I don’t want her to think I don’t want to be her friend. I just don’t know how to move a relationship from Facebook to face time. How do you venture from the safety of social media to socializing? How do you start to establish something deeper than sharing a status? Maybe Facebook could design a little emoticon for me. It should be two little hands grasped together, symbolic of the 5-year-old Lori and Caryn heading out to the swings on the playground. That’s when she asked if I wanted to be friends, and I said yes. More than 40 years later, it’s still true.

priorities forever. And the funny thing is that when this moment arrives, it’s usually never of your own making. Otherwise, this column would be called “Welcome to the life you planned ...” Instead, it’s a chance alignment of forces that make you realize this is the new normal. In other words, “Welcome to the rest of your life.” — Lori Gleichman U MAGAZINE | Summer 2011 | 31



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