2 | Spring 2013 | U MAGAZINE
Magazine Editor’s Note
Table of Contents Contributors .................................................................................... 4
In the Spotlight Inspired by Beautiful Things ....................................................5 Artist Katie Daisy hopes her work adds a little extra joy and inspiration to the world.
Channel Your Intuition ......................................................... 10 Can you learn to channel your ‘sixth sense’ to serve as a guide for life?
Give Your Wardrobe a Spring Cleaning................................. 19 The transition into spring means rethinking the way your closet works, and is filled.
Labor of Love ......................................................................... 27 Owner of 5 Fusion & Sushi Bar, Lilian Chu, uses her profile and resources to support several Central Oregon charities.
Knowledge & Advice Welcome Home: Area Rug Secrets .......................................................8 What We’re Reading: Central Oregon Book Club Selections ........... 9 Lighten Up: Choose a Healthier Picnic Tradition (Recipes)............ 13 Caring for the Skin................................................................................ 16 Caring for Others: Senior Driving .................................................... 18 High Desert Life Styles: Candy-coated Spring ..................................22 Central Oregon Legends: Dorothy Binney Putnam .........................24 To Your Health: Low Testosterone .....................................................26 At the Workplace: The Power of Retention ...................................... 30
A recent study by researchers in Portugal analyzed the decisionmaking processes of rats. They challenged the rats with several perceptual decision problems (find the cheese in a tiny house of mirrors, perhaps?), and here’s what they found: The rats performed just as well when they made rapid decisions as when they took a longer time to respond. “In these cases, you’d better go with your intuition, and that’s what our subjects did,” said one researcher in a story recently posted on the website of the U.K. newspaper, The Daily Mail. In the article, the researcher goes on to discuss how decisionmaking processes, while not well understood, are similar among species, and that rats can be used as models for what may be happening in the human brain when intuitive decisions are made. So if it looks like a rat and it thinks like a rat, then it’s … an accurate representation of a person’s ability to solve problems by tapping into and trusting his or her own sixth sense? That’s one way of putting it, I guess. Fact is, we all have learned to trust a morsel of our own intuitive feelings to some extent. In school, teachers often taught us that if we’re unsure of the answer to a question, we should trust our first instincts. Doctors tell us to listen to our bodies; counselors suggest we follow our hearts. Gut feelings play prominent roles in our lives when we’re considering a major purchase, about to entrust someone with delicate information, or simply opting to turn left instead of right. And love … though sometimes we analyze and obsess over it, in the end, what more is it but a warm feeling about someone that, no matter how hard we try, we simply can’t explain? In this edition of U Magazine, writer John Cal covers intuition as seen through the eyes of a local expert on the topic, Karen Grace Kassy. Kassy says that intuition, if properly identified and channeled, can be a powerful asset in one’s everyday life. (See article on page 10.) But despite what your gut says, always hold onto this one piece of advice: stay away from the cheese. It’s not worth it. Trust me.
— Ben Montgomery, U Magazine Editor
U Magazine
is a product of The Bulletin’s Special Projects Division, P.O. Box 6020, Bend, OR 97708. All content is the property of The Bulletin/Western Communications Inc., and may not be reproduced without written permission. Story ideas may be submitted to editor Ben Montgomery for consideration. Contact him at 541-383-0379 or bmontgomery@ bendbulletin.com. Published: Saturday, February 16, 2013.
Staff members for The Bulletin’s special projects division include: Martha Tiller, Special Projects Manager; Ben Montgomery, Special Projects Editor; Nicole Werner, Special Projects Image and New Media; Stacie Oberson, Special Projects Coordinator; Christopher L. Ingersoll, Photographer/Editorial Assistant. Cover image of Katie Daisy by Nicole Werner, The Bulletin
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U MAGAZINE | Spring 2013 | 3
U Magazine CON TR IBUTORS
In a world full of unique people, ideas and practices, KARI MAUSER has a desire to uncover and share the inspiring stories that surround us. When she’s not discovering new and intriguing things through her writing, she and her husband are re-discovering the magic of the world through the eyes of their two little boys.
ANNISSA ANDERSON, a freelance writer and public relations consultant, also studied culinary arts and worked as a pastry chef in another life. Though she’s lived in the Northwest for the past 20 years, she spent her childhood living abroad.
GREGG MORRIS is a local writer and musician. You can find him around town finishing articles at the local tea shop, performing with his band Organic Music Farm or homeschooling his 6-year-old daughter. Free time is spent in the woods with his family or executing his duties as a member of the Deschutes County Search and Rescue team..
Writer and singer/songwriter LAUREL BRAUNS is a regular contributor for The Bulletin, Bend Living and VisitBend.com. She is currently teaching guitar and exploring Bend’s legendary running trails. She performs music around town with her band, the Sweet Harlots.
Bend has been home to LINDA ORCELLETTO and her husband, Joe, since 1996. Their “fur child” golden retriever keeps them busy with outdoor activities. When not pounding the keyboard or volunteering, she enjoys exploring the back roads and history of Oregon.
An avid crocheter and origamist, JOHN CAL worked as a baker, head chef, ukuleleist and Sno-Cat driver before settling into writing. He enjoys filling his time with yoga, postcard writing and collecting bowties. John also collects candy from around the world — he has a 100-plus specimen collection (and counting) — and lives in Sisters with his dog, Hank.
BUNNY THOMPSON is an internationally published writer living in Sisters. She cruised on a sailboat for six years and 40,000 miles where she wrote a novel and published travel and adventure articles in national and international magazines such as Sail, Cruising World, Southern Boating and Island Scene.
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4 | Spring 2013 | U MAGAZINE
Artist Katie Daisy hopes her work adds a little extra joy and inspiration to the world.
by Laurel Brauns, for The Bulletin Special Projects | Photos by Nicole Werner
Although sprite-like in speech and appearance, artist Katie Daisy has lived her life with the intention of an old soul. She found her apartment in Bend, for instance, while doing a nationwide online search for an apartment with a claw-foot tub and brick walls. She has since decorated it with vintage furniture and colorful paintings of pastoral scenes and floral designs. It is the perfect backdrop for an artist who is equally inspired by children’s storybooks from the 60s as she is the provocative works of Frida Kahlo.
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Daisy is a freelance watercolor and acrylic painter in her mid-20s whose clients include American Greetings, Target, Pottery Barn and Madison Park Greetings. Her folk-like, vintage-inspired illustrations are characterized by bold colors, earthy images and hand lettering drawn in a Tuscan/ Western styles. While her larger contracts with corporations have given her a great deal of exposure, the majority of her income comes through her online shop on Etsy. com called “thewheatfield.” She was recently the featured artist 6 | Spring 2013 | U MAGAZINE
on the site’s homepage. Her art is often described as simple and happy, and sometimes includes provocative quotes that encourage people to reflect upon their own lives and the joy of living. Daisy moved from Portland to Bend less than a year ago, but she has lived all over the U.S. She grew up in northern Illinois on a farm outside of Lindenwood, population 500, and almost everything she creates alludes to her bucolic upbringing. “I had the best childhood… it was very idyllic and rural,” Daisy said. “We had a creek in the back of our house, gardens, and
a farm house that was old and beautiful… It was pretty much like a storybook childhood.” Throughout her school years, her parents recognized and encouraged her talent. After graduating from high school, she headed five hours north to the Minneapolis College of Art & Design where she graduated with a Bachelor of Fine Arts in illustration. Before art school, her style had a darker Tim Burtonesque feel, but in college she became intrigued with bright colors and happier themes and discovered her passion for hand lettering.
“Letters are so recognizable,” Daisy said. “It’s taking something you see every day and turning it into something beautiful… giving it a personality.” She had been keeping a book of inspiring quotes for years and found that illustrating these sayings had a simple and compelling power. Some of her best selling prints
to be an artist, but the way she has crafted her life could serve as great inspiration for other aspiring creatives. One overarching theme is her ability to focus and manifest her dreams. She is quick to recount multiple instances where concentrating her energy on one thing lead directly to a fulfilling partnership or gig.
work from corporations; they have all found her through Etsy. com or other blogs dedicated to illustrating and decorating. She’s had her illustrations printed on towels, throw pillows, teapots, journals, gift wrap, mugs and cards through deals with companies like Target and Pottery Barn. While she’s enjoyed the
“My manager has helped me think about my ideal customer,” Daisy said. “I end up describing someone like myself: a free spirit who is trying to learn about life, who is inspired by beautiful things.” Although Daisy is a globally recognized artist with thousands of fans and followers, she’s thrilled to
on Etsy showcase quotes like “I have loved the stars too fondly to be fearful of the night,” (Sarah Williams) with celestial illustrations around the border; and “Live in the sunshine, Swim the sea, Drink the wild air” (Emerson) with a sun, flowers and waves surrounding the words. “I knew that to be truly fulfilled in my life I would have to marry art and the philosophy of bringing joy into the world,” Daisy said. “I hope to help people follow their dreams and find the happiness they have inside them.” Daisy may have been born
A few years back, she became an avid reader of Louise Hay’s self help books, and then “out of the blue,” Hay’s art director offered her a contract to illustrate Hay’s book of meditations called “Heart Thoughts.” Daisy attributes most of her success to this same habit of intention and believes that people are drawn to her work because it comes from an authentic place inside her and offers inspiring messages. Marketing her work comes easily, she explains, because it feels like an extension of her self. She’s never purposely solicited
glamour and fame that this exposure has brought to her career, she admits she suffered some growing pains during her earlier contracts. Along with a few other major life changes Daisy has made this year, she recently hired a manager who is helping her negotiate contracts that are more beneficial to Daisy’s goals and authentic to her artistic intentions. One idea she has for the future includes working with a local seamstress to put together a limited collection of bags that feature her designs, for example.
call Bend home. She’s lived here less than a year and already has a tight-knit group of art and music friends who often gather on her rooftop overlooking Mirror Pond to share songs or talk about what they are working on. “I love looking at the mountains and the river here and laying on the grass in Drake Park, but my inspiration in Bend comes mostly from the community,” Daisy said. “It’s the first time I’ve had such an enriching group of creative friends.” See more of Daisy’s work at www.thewheatfield.etsy.com. U MAGAZINE | Spring 2013 | 7
WELCOME HOME
Area Rug Secrets We all love to accessorize our homes, and it is fun to add pattern, texture, color, and beauty through accent pieces we come across while vacationing and shopping. One of the most overlooked and potentially impressive accessories for an interior space is the area rug. If you
want to get a really big BANG for your buck, use area rugs strategically to add intrigue to your home. A well-chosen area rug can have an amazing impact in just about any room. Area rugs are relatively inexpensive, easy to find in a wide selection of styles, and best of all, you can easily move them from
room to room if you change your colors or design. Here is a super quick education on what these gems can do for you. To begin with, area rugs help to define a space by establishing parameters of a seating group or a particular area. They also serve to
pull all of the elements in that space together. They help create harmony. Area rugs can be used over wood floors, tile, laminate, and just about any other surface, and they can certainly be used over carpeting. They are smashing accessories in entry ways to speak warmth to visitors as they enter.
In Bend’s Century Center 70 SW Century Drive Suite 145 Bend, OR 97702 541.322.7337 M-F 9AM-5PM www.complementshome.com CCB #171585 8 | Spring 2013 | U MAGAZINE
Area rugs are a fantastic way to add texture to a room. This is important particularly if there are a lot of smooth surfaces and smooth fabrics. A heavy texture from an attractive area rug can bring needed balance to a space. Use area rugs for a “burst” of color, or a “pop” of pattern. Even small rugs can do the trick. The smaller the rug, the bolder you can get with pattern or color. Go wild for a change! Nothing sets a style quite like an area rug. Whether your space is traditional or modern, there is a rug that will clearly support that look. Rugs that feature a triadic color scheme can be both traditional and formal. For modern spaces, choose sharp geometrics, or rugs with a clear contrast of colors. When using area rugs under a dining table, make sure all of the legs are on the rug, for the best visual result. You can also set it up so that the chairs are on the rug even when they are pulled out. This requires a large area rug in most dining rooms. In family or living rooms, use a round area rug under a round coffee table
to highlight that piece. Make sure the rug is a little bigger than the table. Finally, here is a word on safety. When using area rugs over slick surfaces such as on tile, ceramic, or hard floors, you should pair them with pads underneath to prevent slips and slides. Now you have some really good information to help you add beauty and functionality, as well as accent and depth to your home through the use of strategically placed and purposefully selected area rugs. We showcase many collections in our showroom. We would love to help you add color or texture to your space.
What We’re Reading
by Bunny Thompson, for The Bulletin Special Projects
Brief reviews of recent selections made by Central Oregon book clubs.
“The Snow Child” by Eowyn Ivey
A Novel Idea ... Read Together In April, the Deschutes Public Library is celebrating “A Novel Idea … Read Together” and this year the book is “The Snow Child” by Eowyn Ivey. The Snow Child takes place in Alaska during the 1920s as a couple homesteads an impossible land after losing their child ten year prior. Events begin on April 13 followed by three weeks’ of free cultural programs, book discussions, films, food tastings, lectures and art openings, culminating at the Tower Theatre on Friday, May 3, and Ridgeview High School in Redmond on Saturday, May 4, when the author speaks. Many area book groups are reading “The Snow Child” in April, and QuiltWorks in Bend is exhibiting more than 50 quilts based on “The Snow Child.” Marilyn Ulrich, owner of QuiltWorks, has invited area book clubs to hold their April meeting at her business. Contact her at 541-728-0527 or via email at marilyn@quiltworks.com.
“The Round House” by Louise Erdich Chapter Chicks
Louise Erdich is a Pultizer Prize finalist and a wonderful writer of Na-
tive-American literature. “The Round House” is set in the Ojibwe Reservation in North Dakota. It is the story of a young man seeking justice and understanding following a rape that transforms his family. “It is a sensitive topic in unfamiliar setting,” says one member. This group discussed reservation laws and whether they protect or hide their residents and, on a deeper topic, whether reservations help present day Native American society. They found the book captured the young man’s voice and was a great read.
“Shadow of the Wind” by Carlos Ruiz Zafon Bend Book Worms
“Shadow of the Wind” takes place in Barcelona in 1945 following the Spanish Civil War. The son of an antique book dealer morn’s the death of his mother, but finds solace in a mysterious book called “The Shadow of the Wind” by Julian Carax. When he tries to find other books
by this author, he discovers someone has been destroying every copy of Caraxs’ books in existence. But why? This book group felt the book was outstanding and very unique.
“Paris Wife” by Paula McLain Sunriver Book Club
This book has been named one of the best books of 2012 by People Magazine, NPR, the Chicago Tribune and many more. No wonder you see people in coffee shops, library’s, and office break rooms with this book. This is a novel but loosely chronicles the life, marriage and whirlwind life of Hadley Richardson and Ernest Hemingway. This unlikely couple move to Paris during the free-loving life of the Jazz Age and struggle with each other, their marriage and Hemingway’s search for his voice as an author. Hemingway would later proclaim that Hadley was the true love of his life. This book group decided to also discuss Hemingway’s book, “A Moveable Feast,” published posthumously in 1964 from his personal papers about their time in Paris after World War I. It was a good study of the period and a great author’s life. The group learned a lot and enjoyed their journey into the lives of Hadley and Ernest.
U MAGAZINE | Spring 2013 | 9
Channel Your
Intuition
Can you learn to channel your ‘sixth sense’ to serve as a guide for life? Yes, says to a local ‘intuitive.’ by John Cal, for The Bulletin Special Projects
It was just a regular school day in her classroom. Nothing particularly stood out as Brandi Palmer, an elementary classroom assistant in Bend let her kids out to play. “I’m usually really good at reading my kids,” she said. “It’s pretty easy to tell with kids that young when they’re upset or worried about something. You can see it all over their faces. You can tell the way they’re acting that something is wrong, you know? “But that’s the thing, everything seemed fine, except for whatever reason I just knew that I should talk to [one of my students] about how she was doing. I just knew something was wrong.”
Illustration by Nicole Werner
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Over the centuries, we’ve tried to put our finger on that thing, that feeling, the intrinsic understanding that we know something, somehow, but we’re not quite sure who or what told us, or if it was even a who or what at all. “I like to call it intuition,” said Karen Grace Kassy, a medical, life and health intuitive and author of the book “Health Intuition: A simple Guide to Greater WellBeing.” “Intuition has a neutral charge to it, and so people are more open to it.”
Call It Intuition
Foreshadowing, foreboding, psychic ability, insight, impression, even God — there are many things to which we call or attest this unknown knowledge. “I like to say it’s knowing something without knowing how you know it,” Kassy added. “I’ve even had one client that told me that the voice of her intuition sounds like her mother.” Kassy often leads seminars and teaches intuition, how we each have it, how to develop it and how to use it in our everyday lives. But it’s not always a voice, Kassy explains. Sometimes the knowledge comes in images or the idea of sounds or aromas. “It’s very intangible, and in my classes, we often keep records of our intuition,” she said. “That helps to make the intangible more tangible.” In her seminars, one topic is learning how to tell it’s intuition and not emotions, fantasies or wishful thinking. “Over time, you learn to discern the difference.... it’s like any other skill, the only way to get better at it is to practice,” Kassy said.
She will often ask the name of a seminar participant’s best friend or perhaps what a participant’s bedroom looks like, and the others then focus their intuitive energy — that sixth sense, if you will — and then these emotions or impressions, the inherent knowledge that they felt or experienced, is shared around the room. “Someone may say ‘blond,’ and someone else may have seen a golden retriever,” Kassy said. “We then talk about if anyone got a hit. . . In my classes and workshops, it’s not just about learning what intuition is but also what it isn’t.” Kassy goal is to train people how intuition feels so that they can hone in on that “something else” that she and so many others believe we all have. “I’m a pretty scientific person,” said Michelle Jackson N.D., doctor at East West Naturopathic Clinic in Bend, Oregon. “I do blood draws, lab testing, blood work and urine tests all the time, but for me, intuition is another tool.” Jackson explains that medicine has always been a blend of art and science, not just knowing the information but also blending in the human element to both to ascertain and interpret the information. “I don’t use it for every patient. Not everyone is that open.,” Jackson said. “I know is sounds crazy, but sometimes I ask the patient what they
“I like to say that [intuition is] knowing something without knowing how you know it.” Local intuitive Karen Grace Kassy hosts seminars on identifying and utilizing intuition in everyday life. Photo submitted.
think is going on with their bodies, what their gut feeling is.” “Gut feeling” is what Jackson calls that something else. “I’ve heard some people refer to it as a dream,” she added. The permeating sentiment of Jackson’s philosophy is that intuition isn’t necessarily the answer, but that it’s one of the many methods for finding the answer.
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“I use it as a tool, just like any other tool I have for diagnosis,” she said. “I’m not looking to replace my other methods of testing. I just use it in addition to them.” And though the use of intuition in a diagnostic setting is so radical an idea, so contrary to most practitioners of medicine and the scientific method, Jackson finds it an invaluable tool in her everyday medicine bag. “Look, if people are getting better in a safe and gentle way, it doesn’t really matter to me how we find that answer,” she said. “I wish it was easier to explain this. I wish I had better examples for you, but
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“I can’t prove how I get this info or how this info gets to any of us. ... Everyone is different, but I believe we all have intuition inside of us ...” Karen Grace Kassy / Photo submitted
I think we as a society are beginning to get that it’s not just physical.”
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After recess, Brandi Johnson took one of her students aside, just to check in on how she was doing. “At first she said everything was fine,” Johnson said. “Kids try to be brave, you know? But after a minute or two she just started crying and gushing about how she was being teased by the other girls, and some stuff that was going on at home.” It didn’t really make sense how she knew, but she did know. “I can’t prove how I get this info or how this info gets to any of us,” Kassy said. “It would be arrogant of me to say that I did. Everyone is different, but I believe we all have intuition inside of us . . . and I like helping teach
people how to hone it in themselves.” In modern society, we are able to learn and explain more and more each day about how our world works. There was a time when we were positive that the Earth was flat — that you could fall off the edge of it. Scientists were once assured that the atom was the smallest particle in matter until even that was cracked wide open and protons and electrons and hadrons and quarks spilled out. So we keep searching, we keep looking for a physical explanation, a way to describe this other thing, this undefinable something. We want to put a handle on it, but maybe — just maybe — there isn’t really a physical handle to grasp at all and, like Michelle Jackson and so many of her patients, we are beginning understand that the world isn’t just physical after all.
Lighten
UP
CHOOSE A MORE HEALTHFUL PICNIC TRADITION. by Annissa Anderson / for The Bulletin Special Projects Photos by Nicole Werner As the weather warms and potlucks, picnics and backyard barbecues commence, we return to our cache of recipes for summer salads. Among the collection are likely some classics — passed down through generations — that are steeped in memories and should be kept alive and revered. But recipes for pasty, cholesterolladen potato or macaroni salad and gelatin salads, with their artificiallyderived colors and flavors, are not some of these. In some cases, it may be time to look for healthier versions of summer salad standbys. Many modern recipes recreate old favorites using fresh, all-natural and health-promoting ingredients,
resulting in added flavor and easier preparations that better suit our busier lives. Three ways to remake your own favorite salads are to lighten up on the fats, experiment with ethnic flavors and substitute healthier ingredients.
Lighten it up
Mayonnaise-based salads, popular with our parents and grandparents, may not be the healthiest choices. Instead, look to lighten up salads by using ingredients that contain monounsaturated fats (those that can actually reduce LDL cholesterol levels). These “good” fats come from foods like nuts, seeds, olives and olive oil,
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and avocado. Switching out creamy salad dressings in favor of vinaigrettes can add instant health to salads For the healthiest vinaigrette, start with minimally processed oils like extra-virgin olive, walnut or canola oil. For the acidic liquid, lemon juice, sherry, champagne or wine vinegars and cider vinegar are all great choices, each offering subtle nuances in flavor. Adding mustard, olives, capers, herbs, shallots or garlic to basic vinaigrette creates even more depth of flavor — without sacrificing nutrition. Adding raw or blanched fresh vegetables (to retain optimum nutrition) to salad is an easy way to augment the health-promoting and aesthetic properties of your dish. Seeds, nuts, sliced avocado and dried fruits also make great alternatives to crumbled cheese or bacon — both heavy in saturated fats — or croutons, which contain calories but hardly any nutritional value. To add protein without
unhealthy fats, err on the side of lean with grilled shrimp, smoked salmon or poached skinless chicken breast.
Go global
In the 21st century, the world of flavor is truly ours to explore. This includes cooking with international spices and condiments to create interesting salads with familiar, or exotic, produce. Complacency in cooking should never happen with so many foods to try. Many of the spices, condiments and sauces available now from around the world allow us to reinvent classic salads with an exotic flair. Tap into global ingredients to create restaurant-style salads like Thai beef salad, Asian noodle salad, antipasto salad, Moroccan carrot salad, and more. Look for recipes that call for condiments already in your refrigerator like the chile-garlic sauce usually reserved for stir-fry or teriyaki sauce that you once used for marinating chicken.
Moroccan Carrot Salad (Serves 10) A small amount of harissa paste adds instant depth of flavor to this otherwise simple salad. Harissa, a fiery hot sauce, is usually made with hot chiles, garlic, cumin, coriander, caraway and olive oil, and can be found in specialty markets. Note: If you do not have a food processor or mandoline slicer, look for time saving, ready-to-use, julienned carrots in the produce section of your grocery store.
Ingredients:
1 tablespoon harissa paste 1/3 cup fresh lemon juice 1 tablespoon honey 1/4 cup extra-virgin olive oil
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Kosher salt Freshly ground pepper 2 pounds carrots, julienned (about 6 cups) 1 cup raisins 1 cup flat-leaf (Italian) parsley leaves 6 ounces feta, crumbled
Method:
1. In a large bowl, whisk the harissa with the lemon juice and honey. Gradually whisk in the olive oil and season with salt and pepper. 2. Add the carrots, raisins, parsley and feta to the dressing and toss well. Serve lightly chilled or at room temperature.
... the world of flavor is truly ours to explore. This includes cooking with international spices and condiments to create interesting salads with familiar, or exotic, produce. These and many other imported ingredients can be used to create exciting and flavorful dressings while keeping foods fresh and low in harmful fats.
The holy grain
Modern nutritional research points to eating whole grains as a key component to a healthy diet. Changing from a diet heavy in processed grain products entails eliminating things like pasta (made from white flour) salad, a family potluck staple. Saying good-bye to these well-known comfort foods is tough, but the good news
is that healthy, whole-grain salads can be equally delicious. Look to whole-wheat pasta and other cooked whole grains as a healthy carbohydrate base for salads. Great examples of whole grains are quinoa, farro, barley, cracked wheat (bulgur), wheat berries and spelt. These minimally-processed grains have retained their nutritional properties and offer a fiber-rich source of complex carbohydrates that can be combined with creative dressings, roasted vegetables, meats, herbs and spices for endless healthy salad choices.
Warm Potato Salad with Arugula (Serves 12) This hearty potato salad uses the warmth of roasted potatoes and tangy mustard vinaigrette to gently wilt the arugula before serving. By not peeling the potatoes, many of the vitamins and minerals that would otherwise be lost are retained, since most are found in the skin.
Ingredients:
3 pounds white potatoes, scrubbed 1/4 cup plus 3 tablespoons extra-virgin olive oil Kosher salt and freshly ground pepper 2 tablespoons grainy mustard 1 1/2 tablespoons sherry vinegar 1 cup thinly sliced sweet onion, such as Vidalia or Walla Walla 5 ounces baby arugula (6 cups)
Method:
1. Preheat the oven to 425째. Cut the potatoes into 1/2-inch wedges and place in a large bowl. Drizzle with 3 tablespoons of the olive oil, season with salt and pepper and toss. Scatter the potato wedges on 2 large rimmed baking sheets and roast for about 25 minutes, until browned and crisp. 2. In a small bowl, whisk the remaining 1/4 cup of olive oil with the mustard and vinegar and season with salt and pepper. In a large bowl, toss the roasted potatoes with the onion and arugula. Top with the dressing, toss again and serve right away.
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CARE SKIN FOR THE
by Kari Mauser, for The Bulletin Special Projects | Photos by Nicole Werner
A good skin lotion should offer sun protection, hydration, anti-oxidants and anti-aging components.
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Sitting on the deck bundled in a warm fleece sweatshirt, jeans, and fuzzy slippers, I lifted my chin and shut my eyes, relishing the warmth and brightness of the winter sun as it beamed down. As I sat in the sun flipping through various magazines, I was bombarded with ads for anti-aging products promising to turn back time. Eye creams to correct smile lines, serums to polish and brighten, lotions to smooth and reverse sagging, balms to plump and firm, gels to shrink wrinkles, potions to fade dark spots — the options seemed endless. I settled in to read the details, dog-earing the ad pages and eagerly delving into an outline of the top 10 age-defying beauty products. Suddenly the irony of the situation dawned on me. Here I sat pondering what might be the best product to correct the little wrinkles and age spots I’d been noticing on my face lately, all the while practically begging
the sun’s rays to do their best to expedite my aging process. When I’d headed outside, the idea of using a sunscreen was as far removed as the lotions themselves, stored in the back of a bathroom cupboard awaiting the return of long, hot, sunny summer days.
Sun Protection
We all know the sun is damaging to our skin, but the whole truth is that across the board, skin care professionals adamantly advise year-round, daily sunscreen use as the number one way to protect your skin against aging, to keep it healthy and young. “The signs of aging are mostly related to sun exposure,” said Dr. Mark Hall at Oregon Dermatology. “Undoubtedly, positively, for sure sunscreen use is the best preventative measure not only for decreasing your aging process, but for decreasing your chance of skin cancer.” And while Hall concedes that
most of us are outside and active in the sun more in the summer months, a good sunscreen, he insists, should be applied daily in every season. Rachel Collins, owner of Clear Complexions, also emphasized that sun protection is vital. “All light scenarios are causing damage, even through glass when we are indoors or in the car,” she said. “We wear clothes to protect our bodies, but our faces are always exposed.” There are two types of sunscreen on the market: chemical and physical. Chemical sunscreens act like a sponge, absorbing the sun’s rays. These need to be applied 30 minutes before exposure, and like a sponge this type of block can only hold so much and therefore has to be re-applied. Physical sunscreens are natural minerals that form a protective barrier over the skin, reflecting and refracting the sun’s rays. These are most commonly titanium dioxide and zinc oxide, explained Collins. She recommends these ingredients because they provide the most complete broad spectrum protection.
only 3 percent of what we ingest goes to our skin. Therefore, topical hydrators are crucial. Ingredients Collins suggests seeking out for the most effective hydrating results include sodium hyaluronate, panthenol, allantoin, sodium PCA, glycerin, and niacinamide. Dr. Hall also recommends choosing a product that includes fats and oils in the ingredients. “Those are the elements that help seal the cracks shut and keep the water you do have in your skin in place,” he said,
the radicals into grabbing them instead of the skin cells.” Anti-oxidant ingredients to look for include vitamins A, C and E, as well as grape seed extract, ginkgo biloba, glutathione, resorcinol, and even green tea. According to Michelle Fox, aesthetician at Exhale Spa and Laser Center, free radical damage makes up 90 percent of our extrinsic aging. Therefore, she suggests the use of antioxidant treatments beginning in our 20s.
Advanced Projects
Hydration
Beyond light exposure, our faces are also continuously exposed to other environmental stressors that increase the aging process, such as dry Central Oregon air. “It is very hard here on the high desert to keep skin hydrated,” said Collins. “In our climate, we walk outside and the air just zaps all the moisture out of our skin.” It’s not surprising then that the first thing Collins tends to notice when someone comes to her for anti-aging consult and treatment is dehydrated skin. Whether dry or oily, our skin is often water-deprived, she explained. And while drinking water keeps our bodies hydrated,
and, if not created just right, will be ineffective. Products containing retinol, a vitamin A derivative, can be too harsh on the skin, causing irritation and inflammation, particularly if it’s not PH balanced perfectly. “You have to do your diligence and make sure a product is tried and true,” she said, adding that expense doesn’t dictate quality. “Generally, over-thecounter products are filled with fragrance, filler and less pure ingredients than medical products.”
adding that water should be one of the first ingredients listed as well.
Anti-Oxidants
Another key component in anti-aging skin care is the use of anti-oxidants, which neutralize free radicals. “Free radicals are like little PacMen that go around taking away ions from cell’s walls so that they can’t function correctly,” Collins said. “Anti-oxidants fool
“It only makes sense that the more we prevent the damage, the less correcting we will have to do later,” she said. “[Antioxidants] are not only the gold standard for stimulating collagen production and cell renewal, but they protect your skin from damaging environmental factors.” Fox advises using caution, however, in purchasing over-thecounter anti-oxidants. Vitamin C products are difficult to process
This is especially true, according to Collins, when looking at advanced anti-aging components, the ingredients that repair and rebuild damaged skin such as growth factors and peptide chains. “Once your wrinkles have reached a state where they are fixed in your skin when your face is at rest, you will need to look into products that will build up the collagen and repair DNA damage,” she said. “There is a lot of science involved in skin care … the truth is products available on the shelf have very low active ingredients because they are geared for the masses. Anyone has to be able to use them without having a reaction.” Furthermore, products and ingredients are specific for skin types, and what works for one won’t have any effect on another. “It’s really important to seek the advice of a skin care professional so that you can address your specific issues correctly,” Collins said. “You deserve to spend your money on prescription-strength, highly active products that are actually going to work for you.” Having realistic expectations, advised Dr. Hall, is also key. “There is no magic cream out there,” he said, “except for maybe sunscreen.” U MAGAZINE | Spring 2013 | 17
CARING FOR OTHERS
Senior Driving: Knowing When To Stop Every time an incident occurs on the roads that involves a senior, the question arises as to whether or not people of a certain age should have to pass their driving test again or have special restrictions for operating a vehicle. The financial liability and safety of older drivers can be a serious concern. As we age, it is normal for our driving abilities to change. Some drivers are as safe at 80 years of age as they were at 40. However, everyone ages differently, so there is no definitive cutoff when someone should stop driving. If a senior is beginning to experience signs of dementia or memory loss, driving may be one of the first places you may notice their mental deterioration. They may have a difficult time processing information to make quick decisions. Or, they experience a memory lapse and even get lost. Slowed motor reflexes, decreased vision or impaired hearing may also become an issue. Aging tends to result in a reduction of coordination, strength and flexibility and can have a
major impact on our ability to drive, for example: Reaction time may slow with age. We may be slower to realize that the vehicle in front of us has slowed or stopped. Hearing loss could affect ones ability to hear sirens which could lead to a collision with an emergency vehicle. Diminished arm strength can make it difficult to quickly and effectively turn the steering wheel. Leg pain could make it hard to move your foot from the gas peddle to the brake. How do we know when it is no longer safe for a senior to be driving? Red flags may include: Close calls, such as scrapes on the car or garage doors.
Increased citations such as tickets or warnings by law enforcement. Difficulty with the basics of driving, such as: failing to use turn signals or keeping the signal on without changing lanes, sudden acceleration or sudden lane changes. It is important to plan ahead and take steps to ensure the safety of your loved ones on the road. Driver safety can be a sensitive issue for seniors, loss of ones driver’s license signifies a huge loss of independence. If you are in a position of talking to a senior about their driving, it is important to remember to be respectful and understanding of the loss of their independence. Give them specific examples of your observations of their driving. Ask other family members, friends or a physician to get involved with the discussion about driving concerns. Find alternatives, such as public transportation or senior transit, ride sharing, taxis or private drivers to help with the transition. The more alternatives one has, the easier the adjustment
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will be. Giving up the car keys or reducing driving does not mean the end of total independence. If rational discussion to convince a driver to give up their car keys is unsuccessful, you can make an anonymous report to the Department of Motor Vehicles or further discuss your concerns with your loved one’s physician. Getting older does not necessarily mean that a person’s driving days are over. However, seniors behind the wheel and their family members should pay attention to warning signs that age may be interfering with driving safety. A senior’s safety and the safety of others must come first.
Give your wardrobe a
SPRING CLEANING
The transition into spring means rethinking the way your closet works ... and is outfitted. by John Cal, for The Bulletin Special Projects Photos by Nicole Werner
The sun is out. The days are getting longer. The chill is beginning to subside, and frost-covered branches are slowly melting and making way for alder buds and sparrows. These days, as you hurry out the door in the morning, you can probably leave your down jacket or fleece hanging on the coat rack. And for weeks now, you’ve been neglecting your wool socks with the wishful thinking of sandals to help push back the winter. Back in October when the first autumn wind came in, we gladly pulled our chunky knits and puffy vests, but now with the hope of sundresses and espadrilles in sight, it’s time to put away wool and to start thinking about a little spring cleaning. The transition from winter means rethinking the way your closet works. Moving the coats and heavy knits out of the regular rotation and making your lighter ready-to-wear more accessible. For many of U MAGAZINE | Spring 2013 | 19
“All women want to look appropriate, sophisticated and be comfortable, and so when buying new pieces and deciding what to take out of your wardrobe, it’s so important to try everything on.” us with smaller closets, that means getting things out of boxes or the guest room and moving them back to where we’re able to see them. “Most of us can’t keep all of our clothes in one closet at the same time, but women are getting smarter. They want to simplify,” said Barbara Dolezal, personal stylist and proprietress of Style IQ, based in Bend. “During winter, we hibernate a little, even in our clothes, but when spring hits you want to go outside. The problem is you’ve been in coats all season, and then you think to yourself, ‘Oh my gosh, I don’t know what I’m going to wear.’” Our first instinct is to just go shopping, but Dolezal recommends first taking stock of what we already have. “If you don’t know you have it, you’re not going to wear it,” she said. “And so many women just want to go shopping when spring hits, which is great, but I tell them to shop in your own closet first.” Spring is a great time to reevaluate 20 | Spring 2013 | U MAGAZINE
your wardrobe and rediscover what you have and what no longer works. It may be out of date, in bad condition, may not fit you, or in your closet evaluation, you may discover you have repeats. “You’d be surprised to know how many women have the same dress or top over and over again,” said Dolezal. “They keep buying the same clothes over and over because they just don’t know what they have.” Even if you don’t have the restriction of a smaller closet and are able to keep everything in plain sight year round, it’s still a good idea to rearrange the layout of your closet come spring. “I have a large enough closet to not have to pack up my stuff for the seasons, but I still like to move my seasonal stuff around,” said April Lawyer, owner of Vanilla Urban Threads located in Bend’s Old Mill District. “I keep things up front like my leather jacket that I wear all year round, but it just makes getting dressed in the morning
easier and more fun when your closet is organized and things are easy to get to.” For many of us in Central Oregon, winter becomes a time of disengaging in the trends. We put on the same puffy coat, pull our beanies down over our ears and hunker down till the sun comes out, but spring is the time where Central Oregon fashion really begins to shine. “We love engaging in spring trends in Bend,” said Lawyer. “Sandals with a little pop of neon are really in. Tailored peg-legged geek pants that show off shoes are everywhere. Denim is back in a big way both distressed and in fun colors and prints.” “People are buying smart these days, investing in the right pieces, and trends are staying around longer,” she added. “Chambray is huge again this year, but it’s being reinvented, done in with prints and mixed with other fabrics, and that’s what happens with spring cleaning, you start
to reinvent yourself.” With the world around us waking up to color, we start our yearly love affair with color, too. “People have been really into neutrals all season, but color is coming back in a big way,” Lawyer said. “Mint, coral and greens are showing up in all the lines in little pops mixed with neutrals, so it’s all really wearable. There are a number of trends across a broad spectrum of interests to participate in this spring, and that’s really exciting.” “All women want to look appropriate, sophisticated and be comfortable,” added Dolezal, “and so when buying new pieces and deciding what to take out of your wardrobe, it’s so important to try everything on.” And she really does mean everything. Dolezal recommends looking at each piece on in a full-length mirror and even soliciting the help of a trusted friend for an outside opinion. “Evaluate how it all looks on your body,” she said. “Make an assessment. Maybe you’re wearing it and you shouldn’t be. Then in your cleaning, make stashes of what to do with the clothes: keep, donate, give to a friend, consign, or simply trash. “A lot of women have clothes in their closet that may still be in good condition but may not be appropriate for them,” said Dolezal. “Maybe they have a friend that could wear those pieces, and there are lots of places that buy or consign used clothes that are still in good condition.”. Rebecca Charlton, owner of Cowgirl Cash located on the back end of the breezeway in downtown Bend near Pine Tavern, is one of those resources that can take your parted goods and turn them into cash.
“I buy every day,” she said. “I buy jewelry. I buy clothes. I love things to be authentic, practical and beautiful. This spring, I have a real focus on dresses. Dresses are versatile, easy, pretty to look at, and are great with boots.” Though Charlton has a definite focus on Western wear, she’ll
look at anything that’s in good condition. “Spring is a great refreshening, a reenergizing of your tired old clothes,” she said. “Plus, then you have more space in your closet, and that gives you a secret excuse to shop for more, which is really what every girl wants.”
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High Desert Life Styles There’s something sweet about getting out and about in the springtime. This season, cotton candy blues, lollypop pinks and lemon drop yellows offer a relaxed yet playful vibe to our hardest working accessory.
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CENTRAL OREGON LEGENDS: Dorothy Binney Putnam
Ahead of
Her Time
Hailing from the East Coast, Dorothy Binney Putnam moved to Bend in 1912 and quickly became a civic and social leader within the community. By Linda Orcelletto, for The Bulletin Special Projects | Photos courtesy of Deschutes County Historical Society.
After travelling via steam ship from New York to San Francisco, then by train to Portland, then by land (nearly 23 hours due to bad roads and weather), newly married Dorothy Binney Putnam collapsed into bed at the Lara House in Bend on February 1912. Then a frontier town, Bend (pop: 600) had no paved roads, offered few services and little infrastructure, and was filled with hard-working and hard gambling lumber workers. Nearly 3,000 miles from her home back east, the heiress of the Crayola Crayon empire, born into a world of wealth, parties, fashion and travel, may have seemed out of place in the uncivilized west. Yet Dorothy knew adventure awaited. She married 24-year-old George Palmer Putman, newly appoint mayor of Bend and publisher and editor of the Bend Bulletin (and who 24 | Spring 2013 | U MAGAZINE
Dorothy Binney Putnam with her first husband, Bend Bulletin publisher George Palmer Putnam.
later married legendary aviatrix Amelia Earhart) and was distanced restricting East Coast society. Waiting for her was their custom-built bungalow, called Pinelyn, on 606 NW Congress St. The cozy home had an expansive garden and tennis court, with the call of the Cascades a short distance away. The Putnam’s frequently entertained at Pinelyn with costumed
dinner parties and music, with Dorothy often playing her Steinway grand piano. According to her diary, Dorothy’s happiest time was when she lived in Bend in from 1912 to 1914 — swimming in mountain lakes, hiking the Cascades and taking back-country horse camping trips. Dorothy’s society life preceded her, and she was quickly designated Bend’s
civic and cultural leader. But Dorothy was far from entitled. She was a woman ahead of her time. She began fundraising for cancer in 1912, when the disease didn’t have the notoriety it has today. She also volunteered with the Red Cross. A champion of women’s rights, Dorothy brought Mrs. Ehrgott [Sara], a suffragist from the East Coast, to speak in Bend on May 16, 1912. Also, Dorothy holds the honor of being the second woman to cast her vote, behind Governor Oswald West’s wife, Mabel. She travelled cross country from Connecticut to vote in the historic election which gave women the right to vote on December 3, 1912. The Putnams moved to Salem in 1914 when George was appointed secretary to Governor Withycombe. After the death of George’s father and brother in 1919, they
moved back to New York so George could run G.P. Putnam Sons Publishing. As the years progressed, Dorothy grew less and less satisfied with “playing house” — hosting parties, keeping up with fashion and assuming the role of George’s admiring wife. She lamented in her diary how society limited women’s roles, especially after their children were grown [they had two children David and George, Jr.] “Women grow old prematurely because our badly organized civilization has given them
so little to do except talk and dress,” she wrote. Dorothy was particularly unwilling to adhere to society’s views on sexual conduct. In her diary, she shared her intimate thoughts and desires of a passionate affair during middleage with George Weymouth, 19 years her junior. He was a sophomore at Yale and her son’s tutor. She used the codename “child” for the affair and had a special symbol for their lovemaking. The affair spanned nearly two decades but never became permanent as Dorothy wished. Unfortunately, she was
Dorothy Binney Putnam and her husband, George, settled in a home at 606 NW Congress St. in Bend. The home still stands as it did then in what’s become Bend’s Drake Park Neighborhood Historic District.
in love with the idea of love. The public relations campaign surrounding Amelia Earhart’s solo flights consumed George’s time. Earhart even lived with the Putnam’s when she wrote “20 Hours 40 Minutes,” which she dedicated to Dorothy. Though Dorothy already had a relationship outside of marriage for years, she saw George and Amelia’s blossoming affair as her “way out.” After years of indecision, Dorothy filed for divorce, ending 18 years of marriage. Dorothy found refuge in her father’s getaway in Fort Pierce, Florida. One month after her divorce, she married a mutual friend, Frank Upton, a retired naval officer, only to find he was an alcoholic who beat her with a horse whip. Her solace
was gardening and caring for her 80-acre orange plantation. After her second divorce, Dorothy married Don Blanding, a friend from her happier times in Bend. It wasn’t meant to be, either. They separated after two years and divorced after seven. At the age of 58, Dorothy’s search for true love was realized when she met Lew Palmer. They lived in harmony, caring for their orange grove, gardening, being near Dorothy’s children and grandchildren (who since moved to Florida) and spending every moment together. Tragedy struck when Lew died of a heart attack after only five years of marriage. Dorothy was devastated. She remained unmarried until her death at 94. While Amelia Earhart made history and will be remembered for her adventures in flight, Dorothy will be a woman remembered for her adventures in life. U MAGAZINE | Spring 2013 | 25
TO YOUR HEALTH
My Story of Low T Last winter, I was exhausted all the time. When I would go up to the mountain, I felt tired and weak after only a couple of runs. I took naps in the afternoons, which I had never done before. I felt like I had suddenly become an old man, even though I was only in my fifties! My friends, my wife, everyone around me noticed the changes. I went to see my doctor and was shocked to be diagnosed with Low T. I had always thought testosterone was a “sex thing.” Certainly, I hadn’t been chasing after my wife the way that I had in years past, but I attributed that to being so tired. My doctor told me that having low testosterone can affect not only my sex life, but also my energy levels, muscle mass, bone density, and my sense of vigor and well-being. I went to see a urologist at Bend Urology, and we discussed what could be done about it. I decided to try getting testosterone supplementation. Every morning I applied a little cream to my shoulder and after several weeks, I was feeling like my usual self again. My doctor monitors my testosterone levels and some other blood tests to make sure I was staying within a normal range. Now I can ski all morning, play some golf in the afternoon and still have the energy to chase my wife around a bit. I have encouraged my friends to get their testosterone levels checked. For some, the changes can occur so gradually that you almost forget how good you used to feel! It’s like I’ve gotten back to being me- and I couldn’t be happier.
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LABOR OF
LOVE
Owner of 5 Fusion & Sushi Bar, Lilian Chu uses her profile and resources to support charities. by Gregg Morris, for The Bulletin Special Projects Photos by Christopher L. Ingersoll / Submitted
In 1976, Lilian Chu and her husband, Mike, moved to Bend to open the Hong Kong Restaurant on Third Street. Her business degree, combined with Mike’s background working in restaurants and their mutual love of food, lead to a hugely successful opening. Unbeknownst to her customers, this was just the beginning of Lilian’s service to Bend. After two decades of ownership, the Chus sold Hong Kong Restaurant, and Lilian began consulting and interpreting for small business owners under the LC Consulting moniker. However, the lure of owning another restaurant was too great, and in December of 2009, Lilian open 5 Fusion and Sushi Bar in downtown Bend.
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U MAGAZINE | Spring 2013 | 27
“5 Fusion is not just a restaurant but also a labor of love,” Lilian said. “Our dining experience allows our customers to feel as though they are eating at a well-known restaurant in a big city while still enjoying small-town personalities and friendliness.” In addition to her desire to get back into the restaurant industry, Lilian had another motive in opening the restaurant. “One of my priorities in becoming a partner in 5 Fusion was to make sure we were giving back, in a meaningful way, to the community that supports us,” Lilian said. “We really wanted to increase community support and awareness of our local nonprofits.” With that in mind, the 5 Fusion Charity Dinner Series was born in early 2011. The Chinese New Year Celebration 28 | Spring 2013 | U MAGAZINE
Dinner raised money to benefit KIDS Center.
5 Fusion Charity Dinners
Lilian served on the board for KIDS Center for nine years. It was there she met and worked on several fundraising projects alongside fellow board member Talena Barker. “Lilian is one of the most community oriented and generous people I know,” Talena said. “Having had the chance to work with her on various fundraising efforts, and in developing the Charity Dinner Series alongside her, I get to see her giving heart in action.” After many conversations with Talena, as well as the 5 Fusion crew and members of the community, the Dinner Series evolved into what it is today — an event that has raised and donated more than $70,000
to local charities. The collaborative Charity Dinner Series is an upscale, and more expensive, version of 5 Fusion’s fine dining experience. The $100-per-person cost includes a minimum of five courses, wine, beer or cocktail pairings, and gratuity. In an effort to foster innovation and collaboration within the restaurant industry, the set menu is usually prepared by a guest chef from a local restaurant. So far, chefs from Trattoria Sbandati, Barrio, Seasons at Seventh Mountain, Pine Tavern, Rockin’ Daves, Tetherow, Deschutes Brewery and others have participated. “People love new and interesting menus, and the innovation of bringing a guest chef into a new environment to create something out of the box,” Lilian said. More than 25 charity dinners have been held over the last
three years, with at least 500 diners served. “It’s something folks look forward to and [they] love that they support worthy causes while having an incredible meal,” Lilian said.
‘Friend-raising’
Each year, Lilian, Talena, and some other friends sit down and discuss how they would like to make a difference. They approach the top charities on their list and invite them to partner in the Charity Dinner Series. “Our hope is that the guest list is a mix of their regular supporters and people who may never have known much about the charity before the dinner,” Lilian said. “As much as it’s a fundraising dinner for the charity, we love that we get to help them ‘friendraise’ — meeting new people and strengthening existing relationships.”
Lilian Chu and 5 Fusin & Sushi Bar Chef Joe Kim
To date, the Charity Dinner Series has partnered with a who’s who of local nonprofit organizations: KIDS Center, Big Brothers/Big Sisters, FirstStory, Healing Reins, Sparrow Clubs, Deschutes River Conservancy, Deschutes Land Watch, Volunteers in Medicine, Grandma’s House, BendFilm, Ronald McDonald House of Central Oregon, Abilitree, Serendipity West, Family Resource Center, Saving Grace, Tower Theatre, Volunteer Connect, Humane Society
of Central Oregon and the Deschutes Children’s Foundation. Lilian still enjoys owning and working at a restaurant where her customers are friends. She works hard to create “a restaurant where community matters, friends matter and local matters.” 5 Fusion and Sushi Bar is open for lunch weekdays from 11:30 a.m. to 2 p.m. and dinners every day starting at 4 p.m. Their happy hour runs from 4 to 6 p.m. daily. The RSVP charity dinners take place about once a month, depending on the season and community events. The next one is scheduled for Monday, April 22 and will benefit Volunteer Connect. To receive more information about upcoming charity dinners and other special events at 5 Fusion, visit www.bend5spice. com and sign up for their newsletter. U MAGAZINE | Spring 2013 | 29
At the Workplace
by Connie Worrell-Druliner, for The Bulletin
The Power of Retention Retaining top talent starts with the leaders in your company.
Changes in the economic environment have altered business fundamentals forever, and knowledge is the most important source of business value today. In this spirit, here is the fourth in a five-part series discussing the “Top Five Threats Facing Business Today.” What keeps you up at night, and what are companies that are surviving and thriving in today’s economy doing to stay ahead of competition? Part 4 discusses employee retention. Hiring and retaining top talent is critical to every business’ success. Despite the high number of job seekers looking for work today, many employers are reporting they can’t find the right person for the job. To combat a lack of skilled workers, businesses are recruiting top talent away from other companies. And since 80 percent of employees would consider leaving their current job if presented with other opportunities, according to a survey conducted by Opinion Research Corporation, it’s more important than ever to find ways to retain your employees. Studies have shown time and again that one of the biggest issues behind company retention is poor leadership and communication. An employee’s relationship with his or her supervisor is one of the most critical factors in creating a work environment that encourages productivity, employee engagement, and company loyalty. Without a strong sense of mutual respect, the people you lead will always be looking for a way out. A strong indication of the likelihood of whether or not an employee will leave is in how they interact with their boss. So, if interactions around the office seem a little tense and you’re worried about turnover, now’s the time to make some changes.
30 | Spring 2013 | U MAGAZINE
Invest in Your Leaders Through Training
If ineffective leadership is plaguing your workforce, then creating leadership development programs for managers and supervisors is a good place to start. The American Society for Training and Development reported that 51 percent of companies believe the skills of their cur-
rent workforce do not match today’s market challenges. Companies that invest the most in training and development see an 86 percent higher rate of return than those that do not. There are numerous training resources available today, including pre-developed training programs, books, blogs and conferences, to help your leadership team better manage their employees. The list is endless.
Studies have shown time and time again that one of the biggest issues behind company retention is poor leadership and communication. If you’re not sure what training your team needs, ask them for feedback on where they feel they’re lacking in management skills. Or better yet, ask employees what they’re not getting from they’re managers. A great way to do this is through employee surveys that measure your organizations effectiveness.
Don’t Forget About Company Processes
Part of understanding how to effectively manage others is by understanding company policies, processes, and culture. Make sure your business leaders fully understand policies and procedures — like the employee review process — that can have a big impact on workers. A study by the research and consulting firm, Burke International, recently found that out of the 70 percent of employees who receive annual reviews, less than
half believe they’re effective at evaluating their performance. That could be due in part to how leaders administer reviews and the overall communication about performance evaluations. Making sure your company’s leaders can effectively implement, follow and communicate company process and procedures is imperative to your success. Employee turnover costs can be expensive for your business. And when one employee leaves, it can have a domino effect that impacts your entire team. With the expense of replacement hiring and training expenses, along with lost productivity, turnover cost businesses billions of dollars each year. If you’re facing the possibility of attrition in your company, start making changes by developing more effective leaders who encourage — not hinder — employee engagement.
Connie Worrell-Druliner is the founder of a locally owned business, Express Employment Professionals, offering human resource solutions. Express can help your organization, by finding qualified workers, solving your retention needs, and providing knowledge based training to your workforce.
U MAGAZINE | Spring 2013 | 31
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