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APEX Office
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APEX Office
Smart businesses deserve smart communications Flexible, cost-effective and intelligent communications are an essential part of all successful organisations. If you are still reliant on your traditional PBX system with its expansion modules and costly telephone bills it’s time you took a close look at Apex Office from Telecom2.
of a bespoke system with unique features and benefits that allow it to grow with your business.
Apex Office is our outstanding, end-to-end, cloud-based PBX. It gives you the power and flexibility
We will show you how Apex Office can bring immediate financial benefits then grow with your company, securely,
We built it from the ground up and we are constantly improving it to ensure that you will enjoy the best solution now and for years to come.
smoothly and intelligently. You’ll also discover out-of-the-box features and benefits you never even knew you needed. We are very proud of Apex Office Business Telephony and believe that once you see it in action you won’t want to look elsewhere.
What are the advantages of cloud-based telephony? First and foremost the cost savings. You’ll save on line rental and call costs. International calls can be the same price as UK calls and calls between your locations are FREE, wherever they are in the world. There’s no need for proprietary hardware, dedicated wiring or additional infrastructure back at the office because connectivity is via your computer network. This makes it easier to install and manage, reducing labour costs.
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– Obsolete? – Inflexible & expensive to maintain? – Taking up too many IT resources? – At risk of a critical system failure that could bring your business to a standstill?
Apex Office | Apex Contact | Apex Talk | Apex Dial | Apex Multi
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– A future-proofed & scalable solution – A solution that’s adaptable to your needs and working practices – Cost savings & improved revenues – Intelligent functionality – Peace of mind
Our installations generally take place in parallel with existing telephone systems to ensure a seamless transition and zero impact on your day-to-day business. We can normally get you up and running within a few days.
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You keep them. Telecom2 will port them to the VoIP network smoothly and seamlessly so you and your customers will notice no loss of service.
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Apex Office works with any SIP-compatible device. Apex Talk runs on a number of platforms including Android and iOS so you can take your phone system with you wherever you go.
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We’ll save you time and money on technical support and we’ll save you money on the cost of calls. Of course, every case is different but we know we can deliver a range of services that are perfect for your business
Apex business solutions are all designed with built-in security to satisfy the most demanding environments.
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Apex c also gives your supervisors real-time access to MIS, detailing abandoned calls, individual or group agents and queues over which they have full operational control. For organisations managing multi occupancy locations, Apex offers all the functionality of Office as a plug-and-play business telephony solution for small businesses.
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There’s a lot more to us than just our market-leading business telephony solution.
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Apex Office is perfect for organisations with anything from one to thousands of phone lines but, what if you find you need high levels of inbound or outbound traffic? Apex c perfectly complements Apex Office delivering unparalleled functionality and control over all your call centre traffic, local and remote agents, call queueing and real-time, skills-based routing to maximise every call.
Apex Office delivers technologically advanced communication features, out of the box; these include IVR Menus, multi-conference, call recording and call monitoring.
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Apex Business Solutions are hosted across multiple state-of-the-art data centres providing unrivalled availability.
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It’s not an add-on. There’s no additional cost. It’s just Telecom2 working a bit harder for you.
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You can enjoy all the functionality of Apex Office from the convenience of your mobile phone, tablet or laptop. Our Apex app, available for iOS or Android devices, allows you to log in to your system’s and access all it’s features from wherever you are.
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Voice calls are converted to digital data and transmitted over the internet before being converted back into high-quality voice calls
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– Need numbers in another UK city such as London, Manchester or Birmingham? We have them along with non-geographics, PRs and international number ranges – Need dedicated fibre or internet connectivity? Telecom2 is a direct supplier – Need handsets? We have a huge range in store, and we ship then to you fully configured – Need round-the-clock customer care? We offer the best in the business. Apex Office | Apex Contact | Apex Talk | Apex Dial | Apex Multi
APEX
Business Solutions
APEX Office
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Easy to manage business telephony with an intuitive web interface
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—————— State of the art contact centre solution sets a new standard for service and call management ——————
Apex Talk
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Apex Contact
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Apex Dial
Apex Multi
————————— ———————— All the functionality Predictive dialler for corporate of your business clients. Maximise telephony from performance by your mobile, accellerating the tablet or laptop throughput of calls ——————— —————————
——————— State-of-the-art business telephony for multi-occupancy locations ————
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IVR Menus Conferencing Ring Groups Call Forwarding Call Monitoring Call Recording Voicemail to Email Fax to Email Music on hold Handset auto configuration Online Self Care
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what our clients say: We wholeheartedly recommend Telecom2’s Apex platform to anyone ready to bring their infrastructure into the 21st century. We were particularly impressed by the way they project managed everything from start to finish, from analysis of phone bills, cost savings and benefits through to purchase, delivery, training and keeping us informed at every stage. — Leading UK call centre
e ec 29th Floor, 1 Canada Square. Canary Wharf, London E14 5AA
www.telecom2.n et
c info@telecom2.net 03330 303 301