WDRC Operational Plan 2012-2013 by Western Downs Regional Council

Strategic Activity 1: People and Communities Ambition Create an enriched and vibrant social fabric through regular interaction with our people and communities Accountability Community and Development General Manager

Strategic Function Elements

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions

Timeframe Start

Finish

Strategic Function 1A: Community Facilities - Provide safe, well-serviced facilities for people to live, grow and connect within Actions Relating to all 1A Function Elements:

Implement and improve Building Asset Management Plan

1.2

01-Jul-12

30-Jun-13

Develop a Building Asset Improvement Plan to optimise asset improvements utilising data from the building condition assessment.

1.2

01-Jul-12

30-Jun-13

Maintain Council Facilities including aged care, social housing, HACC, cultural facilities and tourism buildings and grounds as required to enable successful service delivery by Service Providers

1.2

OMCE & OMCW

01-Jul-12

30-Jun-13

Establish Service Agreements with Internal Council providers (Utility Services, Parks and Gardens and Works)

1.2

01-Jan-13

30-Jun-13

1.2

01-Apr-13

30-Jun-13

1.2

FM & CDM

01-Jul-12

30-Jun-13

Review and formalise Management Agreements and associated Hire Agreements for community/volunteer organisations operating community facilities.

1.2

FM & CDM

01-Jul-12

30-Jun-13

Update Asbestos Register for all Council owned Community Facilities

1.2

01-Jul-12

30-Jun-13

Conduct a Disability Audit of Council owned facilities

1.2

01-Jul-12

30-Jun-13

Investigate Regional Energy Audit of Council owned Community Facilities

1.2

01-Jan-13

30-Jun-13

Review Management Arrangements/Leases prior to expiry date

1.2

01-Jul-12

30-Jun-13

Review and update Facilities information provided on WDRC website

1.2

OMCE, OMCW, CSO & FC

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

Establish Service Level Agreements for Community Facilities with Council Service providers Formalise Management Committee structures with community/volunteer groups operating community facilities

Civic Centres

Community Halls

Undertake maintenance and repairs as required Undertake review of safety legislative requirements

1.2

Undertake maintenance and repairs as required Undertake Annual Inspection of WHS, Fire Compliance and Access

1.2

Review Regional Halls Operations

1.2

1.2 1.2

WDRC 2012 / 2013 Operational Plan - SA1 Page 1 of 9

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

Sport & Rec Ground

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions

Undertake maintenance and repairs as required in conjunction with Sporting Clubs

1.2

Develop and implement Management Agreements with Sporting Field User Groups at PCYC

1.2

Customer Service Centre

Undertake maintenance and repairs as required

1.2

Council Housing

Undertake maintenance and repairs as required Investigate funding opportunities for Council Housing across the region Investigate Strategic Plan for Council Housing assets across the region Develop and implement Council Housing Tenancy Management Policy

1.2

Social Housing

Showgrounds

Undertake maintenance and repairs in accordance with legislative requirements Review Social Housing funding arrangement in accordance with legislative requirements

1.2 1.2 1.2

1.2 1.2

Develop and implement a Social Housing Tenancy Management Policy in accordance with legislative requirements Review requirements under WDRC Housing Strategy

1.2

Undertake maintenance and repairs as required

1.2

Develop a Regional Showgrounds Camping Policy in accordance with legislative requirements

1.2

Develop a Dalby Showgrounds Business Plan

1.2

Undertake maintenance and repairs as required

1.2

Update and prepare PCYC Lease Agreement

1.2

Review Regional Swimming Pool Operations

1.2

Undertake maintenance and repairs as required

1.2

Review Regional Public Convenience Operations

1.2

Caravan Parks

Undertake maintenance and repairs as required

1.2

Cemetery Operations

Maintain and operate Council managed Cemeteries as required to provide an acceptable level of service

Public Conveniences

Develop Regional Cemetery Policy

Finish

OMCE & OMCW

01-Jul-12

30-Jun-13

01-Jul-12

31-Dec-12

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

01-Jul-13

01-Jul-12

31-Dec-12

OMCE & OMCW

01-Jul-12

30-Jun-13

01-Jul-12

31-Dec-12

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

01-Jul-12

31-Dec-12

1.2

Develop a Dalby Showgrounds Master Plan Develop a Dalby Showgrounds Land Management Plan

Swimming/Fitness Centre

Timeframe Start

1.2

6.9 6.9

OMCE

01-Jan-13

30-Jun-13

OMCE

01-Jul-12

30-Jun-13

OMCE

01-Jan-13

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

01-Jul-12

31-Dec-12

01-Jul-12

31-Dec-12

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCE & OMCW

01-Jul-12

30-Jun-13

OMCW

01-Jul-12

30-Jun-13

CSO

01-Jul-12

30-Jun-13

CSO

01-Jul-12

31-Dec-12

WDRC 2012 / 2013 Operational Plan - SA1 Page 2 of 9

Key Performance Indicators - KPIs per Strategic Function

% Occupancy Rate Regional Housing Services

Strategic Function Elements

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions

Refine and implement Design Plans for the Stage 2 development at Myall Remembrance Park Undertake burial data audit and survey plan for Jandowae Cemetery Undertake audit of burial data of the Dalby Monumental Cemetery Undertake review of regional cemetery fees and charges Review and update WDRC Cemeteries Online data Investigate development of Cemeteries Strategic Plan

Timeframe Start

Finish

CSO

01-Jul-12

30-Jun-13

CSO

01-Jul-12

31-Dec-12

CSO

01-Jul-12

30-Jun-13

CSO

01-Jul-12

30-Jun-13

CSO

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

6.9 6.9 6.9 6.9 6.9 6.9

Strategic Function 1B: Cultural Development - Encourage and develop participative and culturally connected communities Library

Cultural Programmes

Relocate Regional Staff / Services and holding stock to 107 Drayton Street

1.8

LSC

01-Jul-12

30-Sep-12

Number of literacy based resources and support aids added to the collection

Review the location of the Dalby Library Stage Three Family Literacy Program for Sustainable and Learning Communities

1.8

CDM

01-Jul-12

30-Jun-13

# Public programs delivered

1.8

LSC

01-Jul-12

30-Jun-13

# Hours of Public programs delivered

Go Live with new Self-Service Technologies Establish Service Level Agreements with Internal Council providers (Facilities) Develop a Strategic Plan for Digitalisation including Project Template

1.8

LSC

01-Jul-12

30-Sep-12

# Attendees to Public Programs

1.8

CDM

01-Oct-12

30-Jun-13

Library Membership as percentage of population

1.8

LSC

01-Jul-12

30-Jun-13

% Population active members of regional library network

Review existing Library system to determine if it can support existing museum and gallery systems

1.8

LSC

01-Jul-12

31-Dec-12

Review the relocation of the Bell Library

1.8

LSC

01-Jul-12

30-Nov-12

Develop Public Art Policy

1.7

CDC

01-Jan-13

31-Mar-13

Develop a Regional Cultural Plan Develop a Volunteer Recruitment & Retainment Strategy Investigate a Communication Strategy for the Cultural sector

1.7

CDC

01-Jul-12

31-Dec-12

1.7 & 2.5

CDCE & CCDC

31-Oct-12

31-Jan-13

1.7

CDC

01-Jan-13

30-Jun-13

Review the location of Council's Art Collection in the Corporate Office, 107 Drayton Rd, and Jandowae Community & Cultural Centre

1.7

CDC

01-Oct-12

31-Dec-12

1.7 & 2.5

CDCE

01-Jan-13

30-Apr-13

Review the operations of Multi-Purpose Facilities including manual processing at the Jandowae Community & Cultural Centre.

1.7

CDM

01-Oct-12

28-Feb-13

Review the operations of 107 Drayton Street

1.8

CDM

01-Jul-12

30-Jun-13

Establish Service Level Agreements with Internal Council providers (Facilities and Corporate Services) Formalise Management Agreement with Chinchilla White Gums

1.8

CDM

01-Oct-12

30-Jun-13

1.3 & 1.7

CDC

01-Jan-13

30-Jun-13

1.3 & 1.7

CDC

01-Jul-12

30-Sep-12

1.3 & 1.7

CDM

01-Jul-12

31-Dec-12

1.7

CDC

01-Jul-12

31-Dec-12

Host Volunteers Forum

Cultural Facilities

Formalise Management Agreement with MAMM Formalise Management Agreement with Bell Bunya Community Centre Develop Strategic Plan for Visitor Information Centre and Art Gallery in Tara

WDRC 2012 / 2013 Operational Plan - SA1 Page 3 of 9

Strategic Function Elements

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions Complete concepts to update cultural services at Dogwood Crossing

Cultural Projects

Regional Art Development Fund

Review the Strategic Plan for Moonie RTC Review the Strategic Plan for Jandowae Community and Cultural Centre Establish a Community Management Committee to oversee operations of Dalby Regional Art Gallery

Timeframe Start

Finish

1.7

CDC

01-Jul-12

28-Feb-13

1.7

CDCW

01-Oct-12

31-Mar-13

1.7

CDCE

01-Oct-12

31-Mar-13

1.7

CDM

01-Jul-12

31-Dec-12

Review the operations of Multi-Purpose Facilities Develop a logo and Style Guide for Bell Bunya Community Centre

1.7

CDM

01-Oct-12

28-Feb-13

1.7

CDM

01-Jul-12

31-Dec-12

Deliver Dogwood Crossing Visual Arts Project

1.7

CDC

01-Jul-12

31-Dec-12

Develop funding applications and facilitate implementation of Corporate Public Art Project for Western Downs on Drayton Apply for funding for Miles Dogwood Public Art Project

1.7

CDC

01-Jul-12

30-Jun-13

1.7

01-Jul-12

30-Jun-13

Implement a Regional Photography Competition

1.7

01-Jul-12

31-Dec-12

CDC CDM

Continue to deliver the RADF program regionally

1.7

CDC

01-Jul-12

30-Jun-13

RADF 21st Year Celebrations in Dalby

1.7

CDC

01-Jul-12

31-Oct-12

Key Performance Indicators - KPIs per Strategic Function

% Increase in RADF Funding Applications and Categories

Strategic Function 1C: Community Development - Improve community health and wellbeing through group and individual participation in social and recreational activities Youth Development

Investigate Youth Council for Dalby and District

Community Fin Assist Program - Annual Donation

Community Projects

CDCE

01-Jul-12

31-Dec-12

Develop a Regional Youth Strategy

1.6

CDCW

01-Oct-12

30-Jun-13

% participation rate in National Youth Week

Host National Youth Week Events

1.6

CDM

01-Jan-13

30-Apr-13

% Participation rate of Council Supported Youth Programs

Continue to support the Tara Youth Council

1.6

CDCW

01-Jul-12

30-Jun-13

1.6

CSSO

01-Jul-12

30-Jul-13

1.7

CDCW

01-Aug-12

31-Dec-12

1.7

CDCW

01-Jan-13

30-Jun-13

Continue to support the Wandoan Youth Program

Sporting Programme

1.6

Develop Communication Plan to provide information to regional sporting organisations Pilot Annual Forum for Community based Sport and Recreation Groups Develop a Community Grants Policy Continue to deliver Council's Community funding programs Continue to attract funding to implement the Wandoan Visitor and Recreation Precinct Master Plan Implement the Young Parents and Capacity Preparedness Project Implement Disaster Preparedness Plan for vulnerable community care clients Undertake Health and Wellbeing Mapping for Dalby and District - Pre and Post Flood Implement Spotlight on Community Halls Project for Dalby and District

1.1

CDM

01-Jul-12

31-Oct-12

1.1

CDM

01-Jul-12

30-Jun-13

1.1

CSSO

01-Jul-12

30-Jun-13

1.1

CDROE

01-Jul-12

28-Feb-13

1.1

CDROE

01-Jul-12

31-Dec-12

1.1

CDROE

01-Jul-12

28-Feb-13

1.1

CDROE

01-Jul-12

30-Jun-13

WDRC 2012 / 2013 Operational Plan - SA1 Page 4 of 9

Strategic Function Elements

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions

Undertake Planning, Resourcing, Governance and Development Project with Myall Youth Community Network Centre Board Implement the Dalby Disaster Alliance Project Implement Volunteer Health Check Project - West Develop a Regional Community Centres Regional Project Undertake Planning Resourcing Project for Chinchilla Family Centre Develop and deliver Disaster Preparedness Packs regionally Undertake Health and Wellbeing Mapping for West - Pre and Post Flood Develop of Master Plan for Centenary Oval, Miles - Development Develop schedule of staged works from Master Plan for Centenary Oval, Miles Develop Master Plan for Condamine Pioneer Park Publish Multicultural Information Booklet - Dalby Annual review of WD2050 Community Plan

Community Events/Functions

Provide support to approved Community Events across the region Support 150 Year Celebrations of Dalby as a municipality Facilitate 150 Year Celebrations of Ludwig Leichhardt Administer the WDRC Australia Day Award process and hosting of events Support ANZAC activities across the region Support Senior Week Activities across the region

Community Programmes

Timeframe Start

Finish

CDM

01-Nov-12

30-Jun-13

1.1

CDROE

01-Jul-12

31-Dec-12

1.1

CDROW

01-Jul-12

30-Jun-13

1.1

CDROW

01-Jul-12

31-Mar-13

1.1

CDROW

01-Jul-12

31-Mar-13

1.1

CDROW

01-Jul-12

31-Jan-13

1.1

CDROW

01-Jul-12

28-Feb-13

1.2

CDCW

01-Jul-12

31-Dec-12

1.2

CDCW

01-Jan-13

30-Jun-13

1.2

CSSO

01-Jul-12

30-Sep-12

1.2

CDM

01-Jul-12

31-Oct-12

1.1

CDM

01-Jul-12

31-Dec-12

1.2

CDM

01-Jul-12

30-Jun-13

1.2

CDCE

01-Oct-12

30-Jun-13

1.2

CDM

01-Oct-12

30-Jun-13 31-Jan-13

1.1

1.2

CDM

01-Jul-12

1.2

CDM

01-Feb-13

30-Apr-13

1.2

CDM

01-Jul-12

31-Aug-12

31-Dec-12

Develop an Induction process for Volunteers

1.1

LSC

01-Jul-12

Roll out Induction process for Volunteers

1.1

CDM

01-Jan-13

30-Jun-13

Develop a Volunteer Register

1.1

CDM

01-Jul-12

31-Dec-12

Key Performance Indicators - KPIs per Strategic Function

% volunteers inducted per annum

Strategic Function 1D: Health Services - Provide essential services to the aged and disabled, and advocate for health issues on behalf of our communities Aged Care

Create a Marketing Plan to promote our Aged Care Facilities Annual review of policies and work practices to ensure meet accreditation/auditing requirements Continue to develop and review current Health Services Policies

Home & Community Care (HACC)

Create a Marketing Plan to promote our HACC services Continue to develop and review current Health Services Policies Develop Regional Standard Work Practices (where applicable) to better assist with audit and quality processes

1.2

HSM

01-Jul-12

30-Jun-13

1.2

HSM

01-Jul-12

30-Dec-12

1.2

HSM

01-Jul-12

30-Dec-12

1.2

HSM

01-Jul-12

30-Jun-13

1.2

HSM

01-Jul-12

30-Dec-12

1.2

HSM

01-Jul-12

30-Jun-13

% Occupancy Rate Regional Aged Cared Services

WDRC 2012 / 2013 Operational Plan - SA1 Page 5 of 9

HACC client hours utilised

Strategic Function Elements

Type

Budget

QGAP

People and Communities - Capital Projects

11100.0057.200.0007

11100.0057.200.0009

11100.0215.200.0002

11100.0215.200.0004

85,000

35,000

Finish

Investigate and implement Regional Software package for all HACC services which will include client database, MDS, ONI, Reporting and rostering capabilities

1.2

HSM

01-Jul-12

30-Dec-12

Review the IT setup at each service to ensure better productivity and access to required software

1.2

HSM

01-Jul-12

30-Dec-12

Ensure the OTUS recommendations around team meetings and communication are implemented and maintained

1.2

HSM

01-Jul-12

30-Jun-13

Advocate on behalf of Community Groups for new, improved and continued essential health services.

1.2

HSM

01-Jul-12

30-Jun-13

Review QGAP operations

1.2

CDM

01-Jul-12

31-Oct-12

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

Jul/12

Jun/13

Jul/10

Jun/20

Bunya Mountains - Munroe's Camp Toilet repairs & refurbishment of septic tank toilet. Existing system completely collapsed - local contractors cannot access mountain road due to weight and length restrictions - have to rely on Sth Burnett contactors & council for disposal (not happy with taking WDRC waste) Lake Broadwater Amenities - Repairs to showers and toilets - termites have been identified within the various on site buildings and are causing structural damage to those buildings. Repairs are required to ensure that the buildings can remain safe for use

Dalby Showgrounds - replacement of electrical services at the northern end of the site due to 21010. Showgrounds 20,000 - Electrical Services - Dalby (2012) - 11100.0802.200.0012 1.2 FM extremely poor condition of switchboxes, electrical wiring and power poles Regional Showgrounds (7 of) major project work to be shared across the regional showgrounds 18028. Regional 140,000 Showgrounds ($20,000 - Major ea)Shared RECOMMEND Project Work Project (DO NOT OPEN) (2012) 1.2- 11110.0802.200.0074 FM 11110.802.200.10 - $10K, Project 1110.802.52 $20K

10,000

11100.0215.200.0032

25,000

11100.0217.200.0017

Timeframe Start

Work Order

11100.0215.200.0019

11100.0217.200.0008

Corporate Responsible Officer Plan Linkage

Actions

Dalby Showgrounds - replacement/installation of water lines on grounds - Continued water line breakages and leaks pose a weekly problem and are both costly & time consuming to repair. Existing pipelines are very old and are generally of an unsuitable type for this type of use. Dalby Pavilion - recoating of hall floor - the internal floor needs to have another coat of floor lacquer applied

Jandowae Pool - purchase of thermal blanket to 18027. Thermal 7,077 Blanket - Jandowae maintain water (2012) temperature - 11100.0802.200.0050 and reduce water evaporation. Chinchilla Aquatic Centre Gym- Upgradeadditional funding to match 2011-2012 budget 130,000 rejected see 11100.0217.200.0007- COUNCIL WORKSHOP 09/8/12

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/11

Oct/12

1.2

Jul/12

Jun/13

WDRC 2012 / 2013 Operational Plan - SA1 Page 6 of 9

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

11100.0217.200.0035

11100.0218.200.0004

Type

Budget

210,000

Corporate Responsible Officer Plan Linkage

Actions Wandoan Swimming Pool-Fibre glaze both the 38m and the Toddlers pool, upgrade the filtered water return pipe outlets, and install electrical earth bonding to all metal fixtures to meet A /S 3000 Standards, Wandoan pool needs urgent attention tiles are constantly falling off pool is loosing water constantly, This is the last of the swimming pools that require this standard of upgrade

1.2

Miles Centenary Park - Football Oval Master plan 21025. Centenary 19,765 Park - Football Oval Master plan & Telemetry Works - Miles (2012) 1.7- 11100.0802.218.0202 PSO & Telemetry Works

11100.0218.200.0013

65,000

11100.0218.200.0015

6,000

11100.0218.200.0016

124,000

11100.0218.200.0020

115,000

11100.0218.200.0025

35,000

11100.0220.200.0025

260,000

11100.0220.200.0133

30,000

Dalby PCYC -All weather access road to loading dock and to various sporting fields by emergency services vehicles and organisers of carnivals During recent St George Evacuation and location of evacuees to PCYC, Access to loading dock for equipment and supplies was compromised due to wet weather. This made unloading of equipment difficult and prolonged with physical manhandling, which is also a WH&S issue. Recent sporting carnivals identified limited access to various fields for emergency services vehicles and also organisers supplying food and catering supplies. Incorporates Rear Surface Access Road - to provide all weather access for service & emergency vehicles and PCYC bus to the rear car park.

Dalby PCYC - Touch Football Administration/Catering building concrete slab Concrete slab for admin/catering building was agreed by council as part of the PCYC project PCYC - Building completion costs Council Report 6 June 2012 Dalby PCYC-Sporting Field Lighting - lighting of new soccer fields ($115K) and upgrade two eastern Touch Fields ($69K) to a 100 lux standard

Tara Tennis courts - Replace old rusty chain wire mesh with new poly coated mesh to include replacement of top and bottom rail of fencing Bell Community Centre - establishment of a Community Centre in the town of Bell resubmission of unapproved project from 2009/10 budget Jandowae Memorial Hall - installation of emergency lighting & illuminated exit signs to meet safety requirements (includes re-wiring to meet the necessary wiring standards)

Timeframe Start

Finish

Jul/12

Jun/13

Feb/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/11

Sep/12

1.2

Aug/12

Jan/13

WDRC 2012 / 2013 Operational Plan - SA1 Page 7 of 9

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

11100.0220.200.0241

11100.0220.200.0242

Type

Budget

12,000

Corporate Responsible Officer Plan Linkage

Actions Jimbour Hall - replacement of access steps (safety related issue - school children) - the front and rear steps require urgent maintenance due to extreme wear and tear - this is extremely important as the local school use the building for various events during the year

Timeframe Start

Finish

Jul/12

Jun/13

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

Jun/12

Jan/13

Jul/12

Jun/13

1.2

Kaimkillenbun Hall - electrical wiring repairs/replacement (carry over of $10000 to FY12-13) - previous original quote was in excess to $15000 which was best guess at the time. Previous budget approved only $10000. Work of 21013. Hall - 22,000 Electrical Wiring Refurbishment - Kaimkillenbun (2012) - 11100.0802.200.0062 1.2 this type cannot be conducted bit-by-bit and further investigation has revealed greater than previously identified work, an increase to $22000 is required. Electrical safety requirement

11100.0220.200.0250

10,000

11100.0220.200.0252

16,000

11100.0220.200.0253

16,000

11100.0220.200.0254

11,000

11100.0290.200.0016

11100.0290.200.0017

Miles William Miles Hall- install mechanical lighting bar mechanism to raise and lower lighting bar for WH&S requirements Miles-William Miles Hall- Installation of ladder and Safety harness points to roof, to meet WH&S requirements Dulacca Hall- Construct new disable ramp to side of hall, hall is used as the local Post Office as well as there are a number of functions each year the current ramp does not meet disable requirements Tara-Meandarra-Brigalow Creek Caravan ParkInstallation of 12 new 15amp Power points to assist with increasing demand

Supply & Install new Chiller & compressor for 24361. CSC 218,750 - Corporate Office aircon New for Chiller 30 Marble - Marble St building Street--see Dalby council (2012) - Council 1.2 resolution 7/3/2012 SPE resolution 7 March 2012. Chinchilla Customer Service Centre, Replacement of Carpet in the Administration area, 20,000 existing carpet is a trip hazard and has been 1.2 FM identified through WH&S

11100.0290.200.0018

160,000

11100.0290.200.0023

450,000

11100.0290.200.0026

Chinchilla Customer Service Centre, Replacement of external roof sheet and installation of larger roof trusses to allow water to drain correctly, Roof leaks during heavy rains and runs into the office areas, it has been deemed a WH&S Issue

1.2

Jul/12

Jun/13

Dalby Corporate Office Air-conditioning upgrade Stages 2 & 3

1.2

Jul/12

Jun/13

13,000

Dalby Corporate Office access ladders to roof and annex air conditioning

1.2

Jul/12

Jun/13

11100.0290.200.0027

5,000

Dalby Corporate Office modification to fire exit to Drayton Street (night security issues)

1.2

Jul/12

Jun/13

11100.0290.200.0028

4,000

Dalby Corporate Office replacement auto flush to public male urinals Level 1

1.2

Jul/12

Jun/13

WDRC 2012 / 2013 Operational Plan - SA1 Page 8 of 9

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements 11100.0290.200.0040 11200.0221.200.0001

11200.0222.200.0005

Type

Budget

Corporate Responsible Officer Plan Linkage

Actions

Corporate Office - Electrical Upgrade for Air 1.2 conditioning system Dalby - develop plans and relocation of Dalby 18024. Development 1,600,000PlansLibrary for Relocation - Library - Dalby (2012) 11100.0802.200.0039 1.2 From Stuart Street to 107 Drayton Street 95,000

Finish

SPE

Jul/12

Sep/12

Jul/12

Jun/13

May/12

Jun/14

Chinchilla Cultural Centre - Purchase of new equipment for use in conferences, replacement of air conditioning, reupholstering of 140 cinema chairs, installation of roof harness points to meet 21008. Cultural 69,231 Centre - Equipment, WHOS standards Air Conditioning, for repairs Furniture on roof,-repairs to Chinchilla (2012) 1.7 - 11200.0802.200.0074 OMCW timber floor in foyer and ballroom, replacement of damaged timber decking and completion of upstairs dressing rooms. Adjust timing COUNCIL WORKSHOP 09/8/12

11200.0222.200.0009

100,000

11200.0222.200.0022

40,000

11200.0222.200.0024

80,000

11400.0234.200.0007

30,000

Dalby Cinema (part of Dalby Cultural Centre) upgrade to show 3D movies - major equipment upgrade to permit viewing of 3D movies Wandoan Culture Centre-Repolishing and Resealing of stage and hall floors as it appears that they have never been done Chinchilla Cinema, Projector Upgrade to Digitalrequired to meet changes in the film standards ## Miles-Carinya- Concept Design for the 3 proposed Duplexes to assist in possible funding application if required Tara Tarcoola Nursing Aged Care FacilityRequirements by September 2014 Installation of Emergency lighting to old section of the facility, Upgrade of exit and fire emergency lighting, installation of additional walkways and fencing to evacuation areas, to meet the new Residential Care Building Inspection Program Chapter 7 Fire safety for RCB

Timeframe Start

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.7

Jul/12

Jun/13

1.2

Jul/12

Jun/13

1.2

Jul/12

Jun/13

11400.0234.200.0008

85,000

11400.0235.200.0002

10,000

Dalby Council Housing- Painting of internal and external

1.2

Jul/12

Jun/14

11400.0235.200.0003

20,000

Miles Council Housing-Painting Internal and external

1.2

Jul/12

Jun/14

11400.0235.200.0007

30,000

Tara Council Housing-Painting of internal and external

1.2

Jul/12

Jun/13

11400.0235.200.0011

15,000

1.2

Jul/12

Jun/15

1.2

HSM

Jul/12

11400.0236.200.0001

Wandoan Council Housing- Painting of external Walls

19767. Extension -33,000 of 32 Bilton Extensions Street - HACC to HACC - Tara centre (2012) 32 Bilton - 11400.0802.200.002 Street Tara

WDRC 2012 / 2013 Operational Plan - SA1 Page 9 of 9

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 2: Growth and Opportunity Ambition Realise opportunities and build capacity for the sustainable growth of our prosperous region Accountability Chief Executive Officer and Community and Development General Manager

Strategic Function Elements

Type

Net Budget

Corporate Responsible Officer Plan Linkage

Actions

Timeframe Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 2A: Major Projects - Maximise opportunities from major developments and ensure the highest level of regional governance and sustainability EIS Response

Research

EIS Submissions & Research

2.1

MDESM

01-Jul-12

30-Jun-13

All EIS Responses provided within set deadlines

Major Project Fact Sheets updated biannually

2.1

ESRSO

01-Jul-12

30-Jun-13

100% Major Project fact sheets developed, loaded onto AWD website within 4 weeks

Establish Fact Book for Western Downs Region

2.1

MDESM

01-Jul-12

30-Sep-12

2.1

MDESM

01-Jul-12

30-Sep-12

2.1

MDESM

01-Jul-12

30-Jun-13

2.4

EDSO

01-Aug-12

30-Dec-12

01-Nov-12

30-Mar-13

Action Agenda - Advocacy Matrix prepared and approved by Council Advocate to neighbouring local government authorities to participate in identified shared infrastructure investment priorities to support growth and minimise risks Develop Western Downs 2013 Economic and Demographic Profiles including quarterly updates

Strategic Function 2B: Economic Development - Encourage and facilitate growth through development of business and industry Business Growth

Host two Major Projects/Business Tourism Investment Tours Complete Regional Business Capability Survey and update database Establish Regional Online Business Directory Update Business Investment Prospectus every 6 months Complete Industry Investment Pathways (Capability Gap Study) and report on implementation quarterly Continue to develop the Advance Western Downs Website and Business News Monitor

2.4

MDESM

2.4

MDESM

2.4

MDESM

2.4

MDESM

EDSO

2.6

EDSO

2.6

MDESM

2.6

MDESM

Continue to support the Chambers of Commerce to achieve objectives of targeted projects

2.6

EDSO

Implement Industrial Land Strategy

2.4

MDESM

2.6

MDESM

2.8

MDESM

Represent Western Downs at the Surat Basin Conference and Expo Sponsor two events under the Business Sponsorship Allowance

IT Education & Training

MDESM

2.6

Host the Regional Business Excellence Awards

Infrastructure & Transport

2.1

Complete telecommunications Audit, Gap Analysis and Digital Development Strategy Continue to achieve objectives set under the Skills Strategy Actions

WDRC 2012 / 2013 Operational Plan - SA2 Page 1 of 3

01-Aug-12

31-Jan-13

01-Jan-13

30-Jun-13

01-Sep-12

30-Mar-13

01-Sep-12

30-Mar-13

01-Jul-12

30-Jun-13

01-Aug-12

30-Mar-13

01-Sep-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Aug-12

01-Sep-12

30-Jun-13

01-Jul-12

30-Mar-13

01-Aug-12

30-Jun-13

Minimum of 6 new appropriate businesses attracted to relocate to the Western Downs region Attract 60,000 unique visitors to AWD Website

Attract 60,000 Unique business visits to the AWD Website

Increase subscriptions to Business News Monitor by 5% from 2,850 to 3,000

Attract 3 new businesses to relocate to the Western Downs 25 businesses participating in Moving Business Online

Strategic Function Elements

Type

Net Budget

Corporate Responsible Officer Plan Linkage

Actions

Timeframe Start

Finish

28-Feb-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 2C: Tourism - Encourage the development of tourism and promotion of the Region Tourism Events

Implement Economic Impact Model of local and regional events

2.5

CDM

01-Oct-12

Host Beef Bells and Bottletrees Festival

2.5

CDCW

01-Jul-12

30-Oct-12

Support Chinchilla Melon Festival 2013 Support the Tara Festival of Culture and Camel Races

2.5

CDCW

01-Jan-13

01-Mar-13

2.5

CDCW

01-Jul-12

30-Jun-13

2.5

CDCE

01-Jul-12

30-Jun-13

2.5

CDM

01-Oct-12

30-Jun-13

Investigate need for Events Policy

2.5

CDM

01-Nov-12

30-Nov-12

Develop a Marketing Lifestyle Plan Identify and implement strategies from Marketing Lifestyle Plan

2.5

CDM

01-Jul-12

31-Oct-12

2.5

CDM

01-Nov-12

30-Jun-13

Develop Local Marketing Collateral - Wandoan

2.5

31-Oct-12

2.5

CDM CDM

01-Jul-12

Develop Our Western Downs Website Identify and implement strategies from the Destination Management Plan Develop Marketing Plan for Jimbour Amphitheatre Develop Welcoming Packs for new residents and visitors

01-Jul-12

30-Jun-13

2.5

CDCE

01-Jul-12

30-Jun-13

2.5

CDCE

01-Jul-12

31-Dec-12

2.5

CDCE

01-Jul-12

31-Dec-12

2.5

CDCE

01-Jul-12

31-Oct-12

2.5

CDCE

01-Jul-12

31-Dec-12

2.5

CDM

01-Jan-13

31-Mar-13

2.5

CDCE

31-Oct-12

31-Jan-13

2.5

CDCE

01-Jan-13

31-Mar-13

Host Jimbour Opera Facilitate 200 Year Celebrations of Ludwig Leichhardt

Marketing & Promotion

Visitor Information Centres

Identify and implement strategies from the Visitor Information Servicescape Report Standardise processes re Merchandise and Arts n Crafts across each VIC Develop Refurbishment and Interior Design Plan for VICs Develop a training program for staff and volunteers Establish Service Level Agreements with Internal Council providers (Facilities)

Strategic Function 2D: Saleyards - Manage and operate a regionally competitive and financially sustainable modern saleyards complex in collaboration with key stakeholders. Saleyards

Undertake Maintenance and repairs as required

2.7

CMGM

01-Jul-12

30-Jun-13

Develop Stage II Construction Design for Western Downs Saleyards

2.7

CMGM

01-Jul-12

30-Sep-13

2.7

CMGM

01-Jan-13

30-Jun-13

2.7

CMGM

01-Jul-13

30-Jun-13

Develop Stage III Construction Design for Western Downs Saleyards Develop Marketing Saleyards Plan and Implement Strategy for Western Downs Saleyards

WDRC 2012 / 2013 Operational Plan - SA2 Page 2 of 3

% increase in attendance & economic benefits per event hosted

Strategic Function Elements

Growth and Liveability - Capital Projects 22200.0250.200.0001 22200.0250.200.0002

22200.0250.200.0015

22300.0256.200.0009

22300.0256.200.0016 22400.0257.200.0001 22400.0257.200.0008

Type

Net Budget

Actions

Corporate Responsible Officer Plan Linkage

Timeframe Start

Finish

Work Order Lot 4 on W64132 subdivision of land (Wandoan) 18187. Lot 4 33,846 on W64132 Subdivision of Land (asset 16559) (2012) X627/001 - 22200.0802.200.0001 2.6. Jul/11 CMGM East St Lot 5 on RP 125663 Subdivision of land and 18049. Lot 5650,000 on RP125663construction, Subdivision of Butter LandFactory & Construction Jandowae - Butter - 15 Factory 2.6.- Jandowae (2012) - 16110.0802.200.0002 Jul/12 CMGM Allotments Stage one Development former state land at 500,000 Wandoan - Weldon & North Street 2.6. Jul/12 CMGM Residential/Industrial Dalby Sewer Dump Point-Installation of sewerage dump point for caravans and mobile homes High cost (quotation) due to site 12,000 2.6. Jul/12 constraints see Council Resolution (Late Feb/Early March?) PSO Chinchilla Tourist Information centre 15,000 Servicescape Upgrade. TRANSFERRED FROM 2.6. Jul/12 CDCE 11100.220.200.230 25915. Saleyards 2,500,000 - Redevelopment Redevelopment of Dalby ofSaleyards Dalby Saleyards - (2013)- Stage 1 22400.0257.200.001 2.7. Jul/12 CMGM Effluent Management Development - Dalby 700,000 2.7. Sep/12 CMGM Saleyards

WDRC 2012 / 2013 Operational Plan - SA2 Page 3 of 3

Jul/12 Dec/12

Jun/14

Dec/12

Jul/12 Jun/13 Jun/13

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 3: Planning for Liveability Ambition Build an effective planning solution that enhances the liveability and lifestyle of our regional communities whilst promoting sustainable development Accountability Community and Development General Manager

Strategic Function Elements

Type

Net Budget

Actions

Corporate Plan Linkage

Responsible Officer

Timeframe Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 3A: Strategic Planning - Review development policy and planning instruments in response to regional planning requirements. Public Notification Stage of New Planning Scheme

Planning Scheme

Prepare New Planning Scheme for Council Adoption Prepare Cultural Heritage Study as amendment to new Planning Scheme Public Construction Flood Studies and Stormwater Review

3.1, 3.2, 3.5 & 3.6 3.1, 3.2, 3.5 & 3.6 3.1, 3.2, 3.5 & 3.6 3.1, 3.2, 3.5 & 3.6

PM PM PM PM

01-Jul-12

01-Nov-12

01-Jul-12

31-Dec-12

01-Jan-13

30-Jun-13

01-Sep-12

31-Dec-12

Strategic Function 3B: Planning Services - Effectively resource and manage planning, development assessment and compliance. Planning Assessment

Effectively manage development assessment planning

3.4 & 3.5

01-Jul-12

30-Jun-13

Develop Fast Track Application Process

3.4 & 3.5

01-Jan-13

30-Jun-13

Develop Temporary Local Planning Instruments for non-residential workers accommodation

3.4 & 3.5

01-Jul-12

31-Aug-12

% Development Applications processed within Statutory Timeframes

Strategic Function 3C: Building Services - Effectively resource and manage building, plumbing and drainage assessment, and inspection services. Effectively manage development assessment, building and plumbing/drainage

Building Assessment

Promote Council's Building Certification Service Implement Electronic Lodgement of Plumbing and Drainage Applications Determine - Removal House Policy

Planning for Liveability - Capital Projects

3.4 & 3.5

BSC

01-Jul-12

30-Jun-13

3.4 & 3.5

BSC

01-Jul-12

30-Jun-13

3.4 & 3.5

BSC

01-Jul-12

31-Dec-12

BSC

01-Jul-12

31-Dec-12

Work Order

WDRC 2012 / 2013 Operational Plan - SA3 Page 1 of 1

Number Development Applications processed within Statutory Timeframes % Increase Building Certification Service Client base

Strategic Activity 4: Our Environment Ambition Provide a healthy environment for our people today and the generations of tomorrow Accountability Community and Development General Manager

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 4A: Environmental Health - Improving environmental health for the benefit of our regional communities and environment.

Environmental Health

Develop a resourcing strategy to address ongoing skills storages to address current operating constraints Deliver Environment Health Services to administer legislative requirements

EHM

01-Jul-12

30-Jun-13

% Reduction of Animal Infringements

4.3.3

EHM

01-Jul-12

30-Jun-13

100% of Customer Requests responded to within Risk Based Response Timeframe

Finalise the Environmental Health Advancement Plan, to consider Environmental health needs within WDRC

4.3.3

EHC

01-Jul-12

30-Jun-13

Below Mean Average of Mosquito Borne Disease Notifications

Develop Environmental Health Advancement Sub Plans, such as Water Quality Study on nonreticulated supplies and swimming pools, disaster management, public education programs etc

4.3.3

EHC

01-Oct-12

30-Jun-13

90% of Licensed Food Businesses inspected in financial year

4.3.1

EHC

01-Jul-12

30-Jun-13

50% of Registered Environmentally Relevant Activities audited in financial year

Develop Environmental Protection Sub Plans, such as Water Quality Study on urban waterways, Incident Response Plan etc

4.3.1

EHC

01-Oct-12

30-Jun-13

100% of Licensed Higher Risk Personal Appearance Services inspected in financial year

Deliver Animal Management Services to administer legislative requirements

4.3.3

EHM

01-Jul-12

30-Jun-13

4.3.1

EHC

01-Jul-12

31-Dec-12

4.3.1

EHC

01-Jan-13

30-Jun-13

Finalise an Environmental Policy for Council

Local Law Enforcement

4.3.3

Finalise an Animal Management Plan, considering service ambitions and standards and developing procedures and work practices Develop Animal Management Sub Plans, such as Promotion and Education, Disaster Management in relation to new local laws etc

Strategic Function 4B: Rural Services and Natural Resource Management - Create a natural environment that is valued and sustainable by managing the region's natural character, heritage and values.

Pest Management

Develop a resourcing strategy to address ongoing skills storages to address current operating constraints Implement Pest Management Plan including High Risk Pest Public Assistance Scheme Operate and maintain Wash Down Bays in accordance to operating procedures Operate barrier fences in accordance with NRM Barrier Fence Review, including consideration of changing obligations

4.1.2

EHM

01-Jul-12

30-Jun-13

4.1.2

RSC - Vacant

01-Sep-12

30-Jun-13

4.1.2

RSC - Vacant

01-Jul-12

30-Jun-13

4.1.2

RSC - Vacant

01-Jul-12

30-Jun-13

% Increase participation in wild dog baiting programs

All new Parthenium outbreaks on public land treated within 10 days of reporting All new Parthenium outbreaks on public lands reinspected monthly until no regrowth evident for two years

WDRC 2012 / 2013 Operational Plan - SA4 Page 1 of 3

Strategic Function Elements

Natural Resource Management

Stock Routes

Type

Net Budget

Timeframe

Corporate Plan Linkage

Responsible Officer

4.1.1

Develop Assessment Criteria for NRM Community Project Assistance (Subject to Funding)

Actions

Start

Finish

RSC - Vacant

01-Jul-12

30-Jun-13

4.1.1

RSC - Vacant

01-Jul-12

30-Jun-13

Develop and Implement Management Plans for the protection and management of critical NRM Assets (Subject to Funding)

4.1.1

RSC - Vacant

01-Jul-12

30-Jun-13

Continue management of stock routes in accordance with legislative requirements

4.1.1

RSC - Vacant

01-Jul-12

30-Jun-13

Develop Stock routes Management Plan

4.1.1

RSC - Vacant

01-Sep-12

30-Jun-13

Continue stock take of high priority NRM Assets under Council's control including riverine areas and roadside areas (Subject to Funding)

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 4C: Waste Management - Meet the current and growing needs of our region through a coordinated and considered approach to services and environmental infrastructure. Develop a resourcing strategy to address ongoing skills storages to address current operating constraints Waste Management Strategy

01-Jul-12

30-Jun-13

4.3.2

01-Jul-12

31-Dec-12

4.3.2

01-Oct-12

31-Mar-13

4.3.2

01-Oct-12

30-Nov-12

% Increase Green waste recycled in Dalby and Chinchilla

Implement Waste Management Policies

4.3.2

01-Jul-12

30-Jun-13

% Increase Cardboard waste recycled in Dalby and Chinchilla

Complete Waste Reform Project in accordance with the Waste Reduction and Recycling Act

4.3.2

01-Jul-12

30-Jun-13

% Increase concrete recycled in Dalby and Chinchilla

4.3.4

01-Jul-12

30-Jun-13

4.3.4

01-Mar-13

30-Jun-13

4.3.2

01-Jul-12

30-Jun-13

4.3.2

01-Jul-12

30-Jun-13

4.3.2

01-Jul-12

30-Jun-13

4.3.2

01-Jul-12

30-Jun-13

4.3.2

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Sep-12

4.3.2

01-Jul-12

31-Dec-12

4.3.2

01-Jul-12

30-Jun-13

Develop Waste Management Disaster Sub Plan Perform annual review of Waste Infrastructure Strategy

Maximise recovery opportunities to minimise waste to landfill including green waste, concrete, cardboard and other recycling initiatives Undertake review of cost recovery for waste management services, including post-closure legacy in preparation of the 2013/14 Budget

Waste Collection

Waste Landfills

Manage collection service to ensure high quality delivery and excellent customer service Resolve legacy tenure and licensing issues with current landfills Mobilise new Waste Contracts and develop appropriate supporting framework Continuous improvement to on ground operations to meet compliance with DERM conditions including requirements of the new Waste and Recycling Act (Site Based Risk Assessment, Site Based Management Plans and Waste acceptance criteria etc) Develop, implement and continuously improve the customer service culture at Waste Facilities to enhance patron experiences Develop post-closure and after-care management plans for landfills approaching end of life Commence rehabilitation of closed landfills Preparation and submission of Development Application for West Regional Landfill

Transfer Stations

Increase Tonne/per capita domestic recyclable material from previous financial year Decrease % contamination rate of domestic recycled material from previous financial year.

4.3.2

Implement Waste Education Plan Develop and implement Waste Reduction and Recycling Strategy as required by legislation

Mobilise operating and Logistics Strategies for Waste Transfer Facilities Review operations of Waste Transfer Facilities

4.3.4 4.3.4 4.3.4

WDRC 2012 / 2013 Operational Plan - SA4 Page 2 of 3

Strategic Function Elements

Our Environment - Capital Projects

44100.0059.200.0001

44100.0059.200.0002

44100.0059.200.0003 44100.0059.200.0009 44100.0059.200.0010

44100.0059.200.0011

44250.0061.200.0003

44250.0061.200.0004 44250.0061.200.0005

44400.0065.200.0009

44400.0065.200.0019

44400.0066.200.0001

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Finish

Jul/12

Mar/13

Jul/12

Sep/12

Jul/12

Jun/13

Oct/12

Dec/12

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Work Order Relocation of Pound to Jandowae Road Depot & Include Provision for Cats - Dalby 13375. Relocation 234,000 of Pound to Jandowae Road Depot & Include Impound Cats - Dalby 4.3. (2012) - 44100.0802.200.0002 EHM Increase on last years carry over due to depot location (further down back) Construction of new pound - Tara. Current pound undersized, in poor condition and unlikely 18052. Construct 100,000 New Pound - Tara (2012) - 44100.0802.200.0003 4.3. EHM to comply with animal welfare requirements. Rejected from 2009/10 budget Construction of new pound - Chinchilla. Current pound is undersized, is in poor condition and is 100,000 4.1. EHM unlikely to comply with animal welfare 20,000

requirements Dog off leash park.

4.3. EHM Adjustment - Dalby Pound relocation. Adjusted expenditure amount by $90,000 to $400,000 due 13375. Relocation 166,000 of Pound to Jandowae Road Depot & Include Impound Cats - Dalby 4.1. (2012) - 44100.0802.200.0002 EHM to additional costs associated with the delay in depot redevelopment Adjustment to Chinchilla Pound to increase 21033. Construction 50,000 New Pound - Chinchilla (2012) - 44100.0802.200.004 4.1. EHM costs to $150,000 Washdown Bay - Chinchilla RLCIP application successful. Requires directional boring of 12985. Washdown 423,674 Bay - Saleyards water/sewer - Chinchilla under Warrego (2012) Hwy - 44200.0802.200.0009 and Western 4.1. EHM Rail. This project transferred fro Natural Resources Adjustments for Dalby Washdown 12981. Washdown 140,000 Bay - Saleyards - Dalby - (2012) - 42211.0802.200.0002 4.1. EHM This project moved from Natural Resources Washdown bay - Dalby $1,200,000 provided in 12981. Washdown 1,180,064 Bay - Saleyards - Dalby - (2012) - 42211.0802.200.0002 borrowings RLCIPSP application unsuccessful

4.1.

EHM

Jul/12

Jun/13

Drummuster Enclosure - Dalby. To be 13370. Landfill 6,500 - Drummaster constructed Enclosure at-Dalby DalbyTransfer (2012) - station 44400.0802.200.0009 4.3.

EHM

Jul/12

Apr/13

4.1.

EHM

May/13

Jun/17

4.1.

EHM

May/11

Nov/12

Winfields Road Landfill Upgrade. Early works and construction of landfill proper (post DA). 262,800 Project as per Councils Waste Infrastructure Strategy (Jun 2009 & Nov 2011) Waste Transfer Facility - Dalby. Carry over 13355. Waste 627,630 Transfer Facility project: - Dalby EIP 80%. (2011) Council - 44400.0802.200.0001 balance 20% + contingency

44400.0066.200.0003

Waste Transfer Station - Chinchilla. Front of house facility, with weighbridge for DERM waste 21036. Waste 1,250,000 Transfer Station - Front of House Facility - Chinchilla (2012) - 44400.0802.200.0014 4.1. levy audit (weighbridge required under S 37 of Waste Reduction and Recycling Act)

EHM

Jul/12

Jun/14

44400.0066.200.0005

Provision of front of house transfer station for Miles. Current Miles landfill is operationally insufficient - transfer station was proposed in 21037. Front300,000 of House - Transfer Station - Miles (2012) - 44400.0802.200.0016 4.3. Waste Strategic Review for the longer term, however being brought forward due to development in that area

EHM

Jul/12

Jun/13

4.3.

EHM

Jul/12

Dec/12

4.1.

EHM

Jul/12

Nov/12

4.1.

EHM

Jul/12

Jun/13

44400.0066.200.0006

92,000

44400.0066.200.0008

350,000

44400.0066.200.0012

150,000

Temporary Transfer Station - Condamine. As per resolution of Council 09/11/11 (Waste Infrastructure Strategy Review) due to current landfill operational issues. Some facilities (ie fencing, signage, operator huts, internal roads) to be used for permanent transfer station. Balance of Intersection Works - Dalby Waste and Recycling Centre. Other funding for intersection from 4400.0802.200.0001/WO13355. Contra from Recurrent area to fund this item (04400.0066.207) as those recurrent funds are only required once transfer station operational in 2012/13. Purchase of Large bins for Transfer Stations. 2 x 60m^3 bins for Dalby, 2 x 22m^3 for Kbun, 3 x bins for Moonie.

WDRC 2012 / 2013 Operational Plan - SA4 Page 3 of 3

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 5: Utility Services Ambition Manage our water, sewerage and gas networks to achieve reliability, safety and cost effectiveness for our customers Accountability Engineering Services General Manager

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Finish

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 5A: Water - Manage water treatment, networks, revenue and assets to achieve safe, reliable and cost effective water supplies. Regional

Comply with Drinking Water Quality Plan

5.1

WTP & UM

Review Customer Service Standard KPIs against 12 months of data collection

5.1

WTP

01-Mar-13

30-Jun-13

Maintain and operate Water Bore Assets as required

5.1

01-Jul-12

30-Jun-13

% Take-up of WaterWise Rebate scheme Less than 10:1 Ratio of planned vs unplanned interruptions

Response time < one hour for 95% of incidents for towns Bores

Response time < two hour for 95% of incidents for villages and hamlets Restoration services > 90% restored within four hours for towns

Weir

Maintain and operate Surface Water Assets as required

5.1

01-Jul-12

30-Jun-13

Restoration services > 90% restored within five hours for villages Restoration services > 90% restored within twelve hours for hamlets

Treatment

Investigate technical requirements for upgrade to existing water and sewerage infrastructure due to resource development in the region

SA5

WTP

01-Jul-12

30-Jun-13

Maintain and operate Water Treatment Assets to achieve required water quality standards

5.1

WTP

01-Jul-12

30-Jun-13

Less than 5 reportable events under the Water Supply (Safety and Reliability) Act Less than 10 water quality complaints per 1,000 connections per year for towns

Commission new water treatment plant at Tara and Wandoan Work with the energy sector to implement infrastructure upgrades

5.1

WTP

01-Apr-13

30-Jun-14

5.1

ESGM

01-Jul-12

30-Jun-13

Storage

Continue with reservoir inspection and cleaning program

5.1

01-Jul-12

30-Jun-13

Distribution

Maintain and operate Distribution Assets to comply with customer service standards

5.1

01-Jul-12

30-Jun-13

Conservation

Promote Western Downs Waterwise Program

5.4

WTP

01-Jul-12

30-Jun-13

Continue working with sports and community groups on their Water Conservation Plans

5.4

WTP

01-Jul-12

30-Jun-13

Continue roll out of automatic read meters

5.1

01-Jul-12

30-Jun-13

Commercial Works

Achieve full cost recovery plus appropriate margin on projects tendered and constructed within resource constraints

5.1

01-Jul-12

30-Jun-13

Water Revenue

Provide of technical advice and support to Council's Revenue Team and customers

5.1

01-Jul-12

30-Jun-13

WDRC 2012 / 2013 Operational Plan - SA5 Page 1 of 6

Less than 20 water quality complaints per 1,000 connections per year for villages

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Key Performance Indicators - KPIs per Strategic Function

Finish

Strategic Function 5B: Recycled Water - Manage recycled water treatment, networks, revenue and assets to achieve safe, reliable and cost effective water supplies. Regional

Develop and implement Recycled Water Plans for existing and new schemes

Treatment

Maintain and operate Treatment Assets as required under Recycled Water Supply Agreements

5.3

WTP

01-Jul-12

30-Jun-13

Distribution

Operate in accordance with Recycled Water Management Plans for community users

5.3

01-Jul-12

30-Jun-13

Maintain and operate Distribution Assets as required under Recycled Water Supply Agreements

5.3

01-Jul-12

30-Jun-13

Provide of technical advice and support to Council's Revenue Team and customers

5.1

01-Jul-12

30-Jun-13

5.3

WTP

01-Jul-12

30-Jun-13 Comply with requirements of Recycled Water Agreements.

Recycled Water Revenue

Comply with requirements of Recycled Water Management Plans.

Strategic Function 5C: Wastewater - Manage wastewater treatment, collection and pumping, revenue and assets to achieve reliable and environmentally sensitive wastewater systems Treatment

Maintain and operate Wastewater Treatment Assets as required

5.5

01-Jul-12

30-Jun-13

Commission new wastewater plant in Wandoan and Miles

5.5

WTP

01-Apr-13

30-Jun-14

Work with the energy sector to implement infrastructure upgrades

5.5

ESGM

01-Jul-12

30-Jun-13

Comply with Environmental Licence conditions for sludge removal

5.5

WTP

01-Jul-12

30-Jun-13

Response time < one hour for 95% of incidents Restoration services > 90% restored within four hours % samples meet or exceed licensing requirements < 10 Sewage overflows per 100 km main/year <10 Sewage overflows to customer property per 1,000 connections/year

Pumping Station

Maintain and operate Wastewater Pumping Assets as required

5.5

01-Jul-12

30-Jun-13

<10 Odour complaints per 1,000 connections/year Response/reaction time >95% in less than one hour

Undertake CCTV inspections as per network program

5.5

01-Jul-12

30-Jun-13

Operate and maintain sewer network assets in accordance with customer service standards

5.5

01-Jul-12

30-Jun-13

Commercial Works

Achieve full cost recovery plus appropriate margin on projects tendered and constructed within resource constraints

5.5

01-Jul-12

30-Jun-13

GIS

Provide GIS support to the organisation

5.5

01-Jul-12

30-Jun-13

Wastewater Revenue

Assist with the implementation of wastewater charging regime with the provision of technical advice and support

5.5

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

Mains

<40 Sewer main breaks and chokes per 100km of main

Ratio of peak day flow to average day flow <5:1

Strategic Function 5D: Gas - Manage Dalby gas network, revenue and assets to achieve a safe, cost effective gas distribution system. Gate Station

Operate and maintain Gate Station Assets as required

Regulation Station

Operate and maintain Regulation Station Assets as required

5.7

Work completed with 10% or greater margin achieved Measure cubic metres of gas loss

5.7

01-Jul-12

30-Jun-13 Response time < one hour for 95% of incidents

WDRC 2012 / 2013 Operational Plan - SA5 Page 2 of 6

Strategic Function Elements

Type

Net Budget

Actions

Responsible Officer

5.7

Operate and maintain Gas Distribution Assets as required

Mains

Timeframe

Corporate Plan Linkage

Start

Finish

01-Jul-12

30-Jun-13 30-Jun-13

Ongoing development and review of gas operating procedures

5.7

01-Jul-12

Undertake Gas Network Analysis

5.7

WTP

01-Jul-12

30-Jun-13

Establish "Dial Before You Dig" System

5.7

01-Jul-12

31-Dec-12

Retail

Promote the efficiencies and benefits of natural gas

5.7

WTP

01-Jul-12

30-Jun-13

Commercial Works

Achieve full cost recovery plus appropriate margin on projects tendered and constructed within resource constraints

5.7

01-Jul-12

30-Jun-13

Gas Revenue

Provide of technical advice and support to Council's Revenue Team and customers

5.7

01-Jul-12

30-Jun-13

Jul/12

Nov/13

Jul/12

Sep/12

Jul/11

Jan/13

Jul/11

Jun/13

Jun/11

Nov/12

Jul/12

Jun/14

Jul/12

Jun/13

Jul/12

Jun/14

Jul/12

Jun/13

Utility Services - Capital Projects

Work Order

55100.0075.200.0005

Tara water plant augmentation- Investigate design and construct an RO plant for the Tara water 12877. Upgrading 811,765 of Watersupply. Treatment Estimated Plant - $750,000 Tara (2011) expenditure - 14135.0802.200.0005 over three years. Planning commence 10/11 with construction 11/12 - 12/13

55100.0075.200.0008

Jandowae water plant- Upgrade chemical dosing facilities. Current chemical storage does not comply with OFandS legislation. Work towards the 18069. Water20,000 Plant Upgrade - Chemical Dosing Facilities - Jandowae (2012) - 55100.0802.200.0008 5.1. use of all liquid chemicals . Will require the replacement of tanks , provision of bunding and possibly dose pump changes.

55100.0075.200.0009

Chinchilla water plant fluoridation -Fluoridation will be required by law by the end of 2012. Plan to include chlorine and activated carbon in upgrade. 18072. Water Plant 0 - Fluoridation Project- will Chinchilla be subject (2012) to stringent - 55100.0802.075.0009 design approval processes by the government. Fluoride component will be fully funded by subsidy

5.1. WTP

WTP

5.1.

WTP 55100.0075.200.0011

55100.0075.200.0012

55100.0075.200.0016

55100.0075.200.0022

Dalby Water Treatment Plant- Alum sludge 18078. Water315,000 Treatment Plant processing - Construct facility Alum - DERM Sludgedirective Ponds -isDalby that current (2012) - 55100.0802.200.0011 5.1. arrangements are no longer acceptable Miles-Construct storage shed at Miles water treatment plant. Existing shed to be used by 18077. Water16,667 Treatment Plant - New Shed & Fencing - Miles (2012) 55100.0802.200.0012 5.1. PandG and fenced off. New shed to be built beside treatment plant. 9 x 8 x 3 m . Dalby - Planning and construction of RO plant concentration stage - 2010/11 high rainfall and flooding used up 2 - 3 years of evap pond storage. 375,000 Secondary RO stage needs to be brought forward 5.1. to reduce waste stream and manage future risk of high rainfall events. See also project 55100.75.200.25 VARIABLE SPEED RIVER PUMP Improve plant performance 100,000 5.2.

WTP

WTP 55100.0075.200.0024

50,000

Upgrade of Chinchilla water plant- monitoring systems To cater for ongoing development

5.2. WTP

55100.0075.200.0025

1,000,000

3RD RO STAGE CONCENTRATOR 2010/11 high rainfall and flooding used up 2-3years of evap pond storage. Project needs to be brought forward to manage future risk of high rainfall events. See also project 55100.75.200.16

5.2.

WTP

WDRC 2012 / 2013 Operational Plan - SA5 Page 3 of 6

Key Performance Indicators - KPIs per Strategic Function

Pass Annual Compliance Audit

Strategic Function Elements

Type

Net Budget

55100.0075.200.0027

50,000

55100.0075.200.0030

1,000,000

55100.0075.200.0031

900,000

Corporate Plan Linkage

Actions Replace reservoir roof at WTP Roof is severely corroded and no longer structurally sound

Timeframe Responsible Officer

5.2.

Start

Finish

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Mar/13

Jun/14

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Oct/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

WTP RO PLANT STAGE 1 Cater for growth. Supply to achieve potable standard CONNECTION MAINS RO PLANT STAGE 1 Cater for growth. Supply to achieve potable standard

5.2.

WTP

5.2. WTP

55100.0075.200.0033

84,000

55100.0075.200.0034

200,000

55100.0075.200.0036

75,000

55100.0075.200.0037

80,000

55100.0075.200.0038

100,000

55100.0075.200.0039

500,000

55100.0076.200.0004

100,000

55100.0076.200.0009

30,000

55100.0077.200.0012 55100.0077.200.0027 55100.0077.200.0036 55100.0077.200.0044 55100.0077.200.0045 55100.0077.200.0046

55100.0077.200.0055

MAC CAMP and Xstrata 2 x WATER PUMP STATIONS subject to MAC camp requirements. Water purchase Wandoan increased allocation to cater for demand - 400 meg - Adjust timing COUNCIL WORKSHOP 09/08/12 Rate control Valve repair as part of normal operational processes. Jandowae Filter repair - as part of normal operational processes. Clarifier Repair - Dalby. As part of normal operational processes. Purchase Water licences for Dalby - 500 meg x $2500 - Adjust timing - COUNCIL WORKSHOP 09/8/12 $500k IN 12/13, $700k in 14/15 Miles - reline small reservoir with poly urea coating. Reservoir is in poor condition 2 x 20000 gl poly storage tanks for backup fire fighting storage tank to be located at lagoon Currently the backup measures in place use the lagoon raw water to feed into the town water supply. If this is required to happen residents will have dirty water being supplied to their houses. The proposed storage will be maintained full with bore water.

5.2.

WTP

5.2. WTP 5.2. 5.2. 5.2.

UM UM UM

5.2. WTP 5.1.

WTP

5.2.

UM Flinton - Reticulation alterations. Existing 5.1. UM reticulation has been installed by locals in some Dalby water mains replacements - Coutts Moreton 18090. Water40,000 Mains Replacement - Dalby (2012) - 55100.0802.200.0009 & 19 5.1. UM Hawthorne Sts area Dalby Water main replacement programme 200,000 continue work in Coutt, Moreton Hawthorne Street 5.1. UM areas approx 1,500 metres Water main replacement Hawthorne St Coutts St 21821. Hawthorne 15,026 Street - Coutts to Bligh - Water Mains Replacement - Dalby (2012) 5.1. - 55100.0802.200.0009 & 19 UM to BlighSt Water main replacement Coutts St Wilkes St to 21703. Coutts18,821 Street - Wilkes to Curtis - Water Main Replacement - Dalby (2012) - 14152.0802.200.0009 5.1. & 19 UM Curtis St Water main replacement Moreton St Nicholson to 21705. Moreton 31,348 Street - Nicholson to Bligh - Water Mains Replacement - Dalby (2012) 5.1.- 55100.0802.200.0009 & 19 UM Bligh St 35,000

10,000

Main replacement Ensor St Bell, break history

5.1.

Jul/12

Jun/13

Jul/10

Jun/13

Jul/12

Jun/13

Jul/11

Sep/12

Jul/11

Sep/12

Jul/11

Sep/12

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/14

UM 55100.0077.200.0056

50,000

Water main replacement Reed St and Main St , Chinchilla Breakage history

5.1. UM

55100.0077.200.0058

275,000

Installation of 1000 new remote read meters, ongoing program

5.4. UM

55100.0077.200.0059

Main replacement various locations Water main Rehab. As required by works dept. 10 year 25842. Main 200,000 replacement various roadworks locations plan Water Main Rehab-Dalby-(2013) -

55100.0077.200.0059 5.1.

WDRC 2012 / 2013 Operational Plan - SA5 Page 4 of 6

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

55100.0077.200.0062

Type

Net Budget

140,000

Corporate Plan Linkage

Actions

Water main Rehab 250mm main Edward st South tower to Orpen @ 550m main water supply line to south Dalby in bad condition. High risk of loss of supply.

Timeframe Responsible Officer

5.1.

Start

Finish

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

55100.0077.200.0065

200,000

Jandowae Water main rehab Sydney St (Dalby George), Hight St (Dalby - Queen), William St (Dalby - Queen), Warra St (Queen - Creek crossing), Albert St (High - Coxen)

5.2.

UM 55100.0077.200.0066

41,000

Rising main replacement Boreline No6 breakage history

5.1. UM

55100.0077.200.0067

45,000

Meandarra Main replacement Sarah St Replacement due to ongoing main breakage

5.1. UM

55100.0077.200.0071

145,000

Main replacement various locations, Bennie St, Payne St, Adam St & Sarah St 1040m Replacement due to ongoing main breakage

5.1. UM

55100.0077.200.0074

30,000

50m of 100mm DI pipe Water relocate water main onto Juandah Ck. Bridge 50m of di pipe

5.2. UM

55100.0077.200.0075

25,000

Warra Water mains replacements Lytton St Raff Pryce Replace mains with break history

5.2. UM

55100.0077.200.0076 55200.0077.200.0001 55300.0075.200.0003

55300.0075.200.0004

55300.0075.200.0013 55300.0080.200.0001 55300.0080.200.0002 55300.0080.200.0003

55300.0080.200.0010

55300.0080.200.0012

55300.0080.200.0031

1250m of 280mm OD PE pipe plus 3050m of 150mm pipe for the Mac Camp Supply recycled water to sports fields on the 115,385 eastern side of Dalby Miles - Construct new sewerage treatment plant 17018. Sewerage 550,000 Treatment Plant - Miles (2012) - 55300.0802.200.0004 11-12 and construction from 12-13-14 92,700

5.2. 5.3. 5.6.

UM WTP WTP

Miles - Sewerage Treatment Plant - Construct 21065. Sewerage 100,000 Treatment additional Plant - Additional evaporation Evaporation Ponds - current Pondscapacity - Miles is (2012)5.6. - 55300.0802.200.011 not sufficient and overflow from site has occurred WTP Overhaul #1 SST Dalby as part of normal 70,000 5.6. UM operating processes. Upgrade Pump Station 4 Black Street Dalby 12044. Upgrade 923,077 Sewage Pumping Design and Station reconstruction 4 Black Street including - Dalbynew (2012) rising - 55300.0802.200.0001 5.6. WTP mains as per Network Analysis 12045. Upgrade 46,154 MeandarraUpgrade PumpingMeandarra Station (2012) Pumping - 55300.0802.200.0002 Station 5.6. WTP Jandowae sewer pumpstation upgrades- Existing 18095. Sewer25,000 Pumpstationpump - Replace parts Pumps are no longer & Pipework available. - Jandowae Is expected (2012) to replace pumps and some pipework only.

50,000

92,308

100,000

Chinchilla - Reconstruct sewage pump station D to cater for development and remove existing bottleneck - partly funded by developer infrastructure agreements Mile - Construct new sewage pump station in Hookswood Rd area to cater for developments funding from developer infrastructure agreements planning in 11-12 and construction in future Upgrade SPS E Pumps and switchboard to years be upgraded

55300.0802.200.0003 5.6.

Jul/12

Jun/13

Sep/12

Sep/13

Jul/12

Jun/14

Jul/12

Jun/13

Jul/12

Jun/13

Jun/12

Jun/13

May/11

Jun/13

Jul/11

Jun/13

Jul/12

Jun/13

Jun/12

Jun/13

Jul/12

Jun/13

WTP 5.7. WTP 5.7. WTP 5.7. WTP

WDRC 2012 / 2013 Operational Plan - SA5 Page 5 of 6

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

55300.0080.200.0042

Type

Net Budget

390,000

Corporate Plan Linkage

Actions Upgrade SPS x 3 wells Asset replacement and repair

Timeframe Responsible Officer

5.7.

Start

Finish

Jul/12

Jun/13

Jun/12

Jun/13

Dec/11

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jul/13

Jul/12

Jun/13

Jul/11

Jun/13

Jun/11

Jun/13

WTP 55300.0081.200.0006

55300.0081.200.0008

55300.0081.200.0018

55300.0081.200.0021

55300.0081.200.0033

46,154

3,158

600,000

30,000

50,000

Miles - new rising main Stage 1 from new PS 3 in Hookswood Rd area to Treatment Plant - Design only in 11-12 Dalby - New sewer rising main to Healy St Development pump station - WDRC Depot and Arrow Energy. Part Council funded for future provisions Sewer main relining - part of asset management programme to rehabilitate sewer mains - mainly in Miles and Meandarra this year New Avdata standpipe for the sewerage dump point in Chinchilla. Currently no way of measuring waste volume and time consuming for staff having to unlock access for each truck. approx 6 - 8 times a day. Manhole relining Required in various locations to prevent infiltration into manholes

5.7. UM 5.7. UM 5.7. UM

5.7. UM 5.7. UM

55300.0081.200.0034

150,000

55400.0081.200.0006

20,000

Jump up repairs - regional. Extensions to gas network to serve new customers and connect dead end areas Pick up existing customers connected to Councils bottled system

5.7.

5.5. UM

55400.0081.200.0008

20,000

Gas main link up Condamine St to behind Spar Supermarket. Including gas poly valves in CBD area

5.5. UM

55400.0081.200.0009

100,000

Regulator Upgrades Gas reg. station rehab. Clark tanks, bushmans, p.c.y.c., cotton gin (p.m.)

5.5. UM

55400.0081.200.0010

250,000

Gas main Watt St Moonie Hwy to Warrego Hwy 90mm pipe and regulator to pick up new commercial customer and increase supply to cotton gin

5.5. UM

55400.0082.200.0002

46,154

Gas flow computer and telemetry For remote monitoring of gate station

5.5. UM

55400.0082.200.0003

20,000

Gate Station Site office Required to house spare parts, safety equipment and operations manuals as identified by the Gas Inspector

5.5. UM

55400.0083.200.0001 55400.0083.200.0002

Regulator upgrade - separate district regulator 18102. Regulator 20,000 Upgrade from - Separate White District Industries Regulator regulator White to remove Industries district - Dalby (2012) 5.5. - 55400.0802.200.0001 UM reg from private property Regulator upgrades - continuation of existing 24,000 5.5. UM programme.

WDRC 2012 / 2013 Operational Plan - SA5 Page 6 of 6

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 6: Infrastructure Ambition Build and maintain civil infrastructure to create safe and liveable communities within our region Accountability Engineering Services General Manager

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 6A: Works - Plan, design, construct and maintain regional civil infrastructure to service the needs of the Dalby district. Footpaths

Roads

Maintain footpath network to agreed levels of service

6.2

01-Jul-12

30-Jun-13

Liaise with Council to develop Community Levels of Service for Council's footpath network

6.2

ESGM

01-Jul-12

31-Dec-12

Implement Adopted Community Levels of Service for the Council's footpath network

6.2

01-Jan-13

30-Jun-13

Achieve <10% margin M&R expenditure vs budget allocation % asset network inspected and reports completed

6.2

01-Jul-12

30-Jun-13

Develop 10 Year Program for Footpath Extension and Replacement for each district

6.3

01-Jul-12

31-Dec-12

Maintain road network to agreed levels of service

6.2

01-Jul-12

30-Jun-13

Liaise with Council to develop Community Levels of Service for Council's road network

6.2

ESGM

01-Jul-12

31-Dec-12

Implement Adopted Community Levels of Service for the Council's road network

6.2

01-Jan-13

30-Jun-13

Implement a scheduled road inspection program

6.2

01-Jul-12

30-Jun-13

6.2

01-Jul-12

30-Jun-13

6.1 & 6.2

TSM & WM

01-Jul-12

30-Jun-13

Develop and implement a Grids and Gates Management System in accordance with adopted policy

6.2

TSM & WM

01-Jul-12

30-Jun-13

Manage a regional Civil Design Services unit to provide the services of surveying, estimating and civil design

6.2

TSM

01-Jul-12

30-Jun-13

Maintain bridge structures to agreed levels of service

6.2

01-Jul-12

30-Jun-13

Implement a scheduled bridge inspection program

6.2

01-Jul-12

30-Jun-13

Maintain stormwater infrastructure to agreed service standards

6.2

01-Jul-12

30-Jun-13

Develop stormwater network analysis for selected catchments in Dalby town area

6.2

ESGM

01-Jul-12

31-Dec-12

Continue to implement Stormwater Master plan for selected catchments in Chinchilla

6.2

ESGM

01-Jul-12

30-Jun-13

Implement a regional electronic works maintenance management system

Bridges

Stormwater Drainage

Response time <14 days for 90% of customer requests

Implement a scheduled footpath inspection program

Manage and monitor impact of Energy and Resource Sector on Council's road network

% of planned road infrastructure inspections completed

WDRC 2012 / 2013 Operational Plan - SA6 Page 1 of 10

Timeframe

Corporate Plan Linkage

Responsible Officer

Liaise with DERM to determine if existing Wambo Shire River Trust remains statutory body or will become part of Council's normal function

6.2

Determine if River Trust should take in wider area beyond former Wambo Shire

Street lighting

Public Offstreet Carparks

Strategic Function Elements

Rural Drainage

Type

Net Budget

Actions

Start

Finish

TSM

01-Oct-12

30-Jun-13

6.2

TSM

01-Oct-12

30-Jun-13

Maintain Street lighting infrastructure to acceptable Council standards

6.2

01-Jul-12

30-Jun-13

Maintain off-street car park infrastructure to acceptable Council standards

6.2

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 6B: Aerodromes - Maintain and enhance aerodromes relevant to CASA and community requirements

Aerodrome

Operate and maintain Aerodrome infrastructure to service standards and legislative requirements

6.5

01-Jul-12

30-Jun-13

Manage Aerodromes to establish and meet regional business objectives

6.5

TSM

01-Jul-12

30-Jun-13

Introduce landing charges for all Aerodromes

6.5

TSM

01-Jul-12

31-Dec-12

Liaise with external stakeholders to determine future operational requirements and potential funding sources

6.5

TSM

01-Jul-12

30-Jun-13

Develop the Chinchilla Aerodrome Master Plan and determine future requirements

6.5

TSM

01-Jul-12

31-Dec-12

Establish the Dalby Aerodrome as a registered aerodrome

6.5

TSM

01-Jul-12

30-Jun-13

Establish the Miles Aerodrome as a certified aerodrome

6.5

TSM

01-Jul-12

31-Dec-12

Determine future requirements for Wandoan Aerodrome

6.5

TSM

01-Jul-12

30-Jun-13

Undertake Annual Safety Audit of aerodromes as scheduled

6.5

TSM

01-Mar-13

30-Jun-13

Strategic Function 6C: Asset Management - Develop a whole of organisation approach to implement best practice asset management Asset Management

GIS

Coordinate the further development and implementation of Asset Management Plans

6.1

TSM

01-Jul-12

30-Jun-13

Coordinate the establishment of levels of service across the organisation

6.1

TSM

01-Jul-12

30-Jun-13

Implement an Asset Management Improvement Strategy

6.1

TSM

01-Jul-12

30-Jun-13

Undertake analysis of the corporate asset management system to enhance functionality and usage

6.1

TSM

01-Jul-12

30-Jun-13

Implement AIM Version 6.6

6.1

TSM

01-Apr-13

30-Jun-13

Restructure Road Data Inventory within AIM

6.1

TSM

01-Oct-12

30-Jun-13

Capture Chinchilla and Miles Stormwater Drainage Asset Data

6.1

TSM

01-Oct-12

30-Jun-13

Provide GIS support to the organisation

6.1

TSM

01-Jul-12

30-Jun-13

Investigate options to provide an online mapping solution to the public

6.1

TSM

01-Oct-12

30-Jun-13

Investigate options to provide a secure electronic mapping solution to the Councillors

6.1

TSM

01-Jul-12

30-Sep-12

Integrate NearMaps into Council's corporate mapping system

6.1

TSM

01-Jul-12

30-Jun-13

Integrate Flood Data into corporate mapping system

6.1

TSM

01-Jul-12

30-Jun-13

Develop Corporate GIS Staff Training linked to HR Induction System

6.1

TSM

01-Oct-12

30-Jun-13

Upgrade Exponare to version 5

6.1

TSM

01-Nov-12

31-Jan-13

WDRC 2012 / 2013 Operational Plan - SA6 Page 2 of 10

No reportable incidents

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Start

Finish

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 6D: Cemetery Operations - Maintain cemetery operations to a level acceptable to the community Cemetery

Maintain and operate Cemeteries to agreed service standards

6.9

Strategic Function 6E: Parks & Gardens - Maintain regional Parks and Gardens assets to service the needs of the Western Downs Communities Maintain parks, gardens and open space assets to agreed levels of service

6.9

01-Jul-12

30-Jun-13

Develop Levels of Service for Council's parks, gardens and open space assets

6.9

01-Jul-12

31-Dec-12

Implement a scheduled parks and gardens assets inspection program

6.9

01-Jul-12

30-Jun-13

6.2

01-Jul-12

30-Jun-13

Commercial Works

Achieve full cost recovery plus appropriate margin on projects tendered and constructed within resource constraints

6.7

ESGM

01-Jul-12

30-Jun-13

Main Roads - RMPC

Carry out operations in accordance with Main Roads Contract

6.7

01-Jul-12

30-Jun-13

Maintain quality assurance systems as per certification requirements

6.7

01-Jul-12

30-Jun-13

Achieve full cost recovery plus appropriate margin on projects tendered and constructed within resource constraints

6.7

01-Jul-12

30-Jun-13

Carry out operations in accordance with Main Roads Contract

6.7

01-Jul-12

30-Jun-13

Maintain quality assurance systems as per certification requirements

6.7

01-Jul-12

30-Jun-13

Carry out operations in accordance with Main Roads Contract

6.7

01-Jul-12

30-Jun-13

6.6

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

Parks & Gardens

% asset network inspected and reports completed

Strategic Function 6F: Council Depots - Provide and maintain functional depot facilities to support Council operations in each district Council Depots

Maintain and operate depots to meet Council's operational requirements

Strategic Function 6G: Commercial Works - Actively pursue commercial works opportunities within our region

Main Roads - Construction

Main Roads - Flood Damage

% margin achieved on major commercial works completed

Strategic Function 6H: Fleet - To manage and maintain an efficient fleet and plant to support Council operations Fleet

Maintain and utilise Council's fleet and plant assets to achieve efficient operation Maintain and operate workshops to meet Council's operational requirements

6.2

Investigate and implement appropriate Fleet Management System

6.6

Operate within allocated budget for accountable tools

6.6

WM & FC

WDRC 2012 / 2013 Operational Plan - SA6 Page 3 of 10

Plant Utilisation Rate

Strategic Function Elements

Type

Net Budget

Actions

Timeframe

Corporate Plan Linkage

Responsible Officer

6.8

Start

Finish

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 6I: Quarry - To provide quality quarry products at competitive prices Operate Jimbour Quarry efficiently and effectively and in accordance with legislative requirements

Jimbour Quarry

Manage Jimbour Quarry in order to establish and meet business objectives

Gravel Pits

6.8

TSM

Maintain and operate Council's Gravel Pits to meet Council's operational and external client's needs

6.8

Integrate the mobile crushing operations to ensure compliance with Mines Department regulations

6.8

#KPIs to come from Annual Industry Benchmark Report

% margin achieved on product sales

Strategic Function 6J: Declared Disaster Recovery - Restore Council assets as per NDRRA Guidelines Submit NDDRA flood management claims as required

Flooding

Storm Damage

Infrastructure - Capital Projects

6.2 6.2

Respond to emergencies within acceptable timeframe

6.2

ESGM

Work Order

66100.0058.200.0008

150,000

Charles Drew Underpass

6.2.

66100.0058.200.0012

26,000

Warrego Highway Brigalow. Replace the footpath in Brigalow due to existing one be hazardous

6.2.

66100.0058.200.0013

10,000

Extend footpath High Street Kogan.

6.2.

66100.0058.200.0023 66100.0058.200.0028

21166. CBD -42,857 Streetscape -Streetscape Design & Planning - Design - Wandoan & Planning(2012) - Wandoan 66100.0802.200.0002 6.2. Footpath Upgrade - Waterloo Street - North St to 20,000 6.5. Moore St - Wandoan Cycleway Project on Butlers Road Miles - shoulder widening, sealing and line marking 4.2km to 7.2km

6.2.

66100.0085.200.0011

370,000

Males Drive. Extend seal in lifestyle region, asset management.

6.2.

66100.0085.200.0012

170,000

Payne Street. Reconstruction of street for asset management.

6.2.

66100.0085.200.0013 66100.0085.200.0025 66100.0085.200.0026 66100.0085.200.0043 66100.0085.200.0055

Jul/12

Aug/12

112,500

66100.0058.200.0030

Deliver Flood Recovery Program as per agreed timeframes

Jul/12

Dec/12

Jun/12

Dec/12

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Dec/12

WM WM

10280. Smallacombe/Coutts 10,000 Smallacombe/Coutts - Intersection Works--Intersection Tara (2012)Works - 66100.0802.200.0007 Tara 6.5.

WM Waterloo street (0 - 2.0) Upgrade asset Widen and 18153. Waterloo 10,000 Street - 0 to .2 - Widen & Seal - TIDS - Wandoan (2012) - 66100.0802.200.0006 6.2. WM seal Bitumen Reseals - Various Roads - Asset 13592. Bitumen 101,875 Reseals - Wandoan (2012) - 13121.0802.200.0001 6.2. WM Replacement 18138. Main Street 100,000 Traffic Management Dalby Main Street - Dalby Traffic (2012) Management - 66100.0802.200.0007 6.2. WM Branch Creek Road Reconstruction (RRG) 21147. Branch74,106 Creek Road - Reconstruction - Ch 1.14 to 1.97 - (RRG) - Dalby (2012)6.2. - 66100.0802.200.0019 WM (Ch1.14 to 1.97)

Jul/12

Jun/13

Sep/11

Aug/12

Aug/11

Nov/12

Jul/12

Jun/13

Jul/11

Jul/12

May/12

Jun/13

May/12

Jun/13

66100.0085.200.0059

21151. Moreton 271,714 Street - GolfMoreton Club ToStreet Arthur(TIDS) StreetGolf - (TIDS) club -toDalby Arthur(2012) street)- 66100.0802.200.0023 6.2.

66100.0085.200.0065

19577. PRIVATE -1,560,000 WORK FOR Kumbarilla BG-QGC, Lane KUMBARILLA Bitumen & Construction LANE RECONSTRUCTION,6.2. W219/018,

66100.0085.200.0069

Banana Bridge Road. resheet and seal (5.0 to 9.0). Allow for higher traffic volumes, access to Kogan 17857. Banana 184,615 Bridge Road - Resheet & Seal - Ch 5 to 9 - Chinchilla (C018/001)(2012) 6.2.- 66100.0802.200.0003 Creek Power Station. LRRS network WM

Jun/12

Jun/13

66100.0085.200.0070

Zellar Street intersection. Upgrade intersection with Gakse Ln to improve safety with new subdivisions. 10313. Tara Rd 44,581 & Zeller St Intersection Works - R2R - Chinchilla (2012) - 66100.0802.200.0004 6.2. work on Intersection of Gaske Lane, Zellar St, and Chinchilla Tara Road.

Jul/12

Jun/13

WM CH 00 WM - CH 27

WDRC 2012 / 2013 Operational Plan - SA6 Page 4 of 10

% Claims submitted within required timeframe

Strategic Function Elements

66100.0085.200.0080

66100.0085.200.0086

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe Responsible Officer

Vanrenen Road ch 4.1-10.5km. Upgrade to seal standard. Project funded by QGC through private 17851. Vanrenen's 0 Road - Bitumen works. Inc Construction realignment- 4.1km to Weimbilla to 10.5Cr - Chinchilla crossing. (2012) - 6.2. 66100.0802.200.0017 Project requested by QGC to assist with there operations in the area WM Glasson Street, concrete traffic islands at 15,000 6.2. WM intersection with Middle/Wambo Street

66100.0085.200.0088

18128. Beelbee 56,000 Road - Resheet Beelbee & Seal Road - 4km - Carry Section Forward - Chinchilla (2012) - 66100.0802.200.0025 6.2.

66100.0085.200.0098

21156. Power -330,000 Station RoadPower - Upgrade Station Bitumen Rd (0.6 - Ch to .6 6.1) to -6.1 Upgrade - MilesBitumen (2012) - 66100.0802.200.0011 6.2.

66100.0085.200.0099

21157. Arubial Road 0 - Upgrade Arubial Bitumen Road -(15.6 Ch 15.6 to 19.6) to 19.6 - Upgrade - Miles (2012) Bitumen - 66100.0802.200.0012 6.2.

66100.0085.200.0100

21158. Harphams 0 Road - Upgrade Harphams Bitumen Rd (14.3 - Chto14.3 16.54) to 16.54 - Upgrade - Miles Bitumen (2012) - 66100.0802.200.0013 6.2.

66100.0085.200.0109

223,500

66100.0085.200.0110

655,481

Wilds Road Reconstruction (RRG) Edward Street (Cunningham to Hogan) Flood Damage

6.2. 6.2.

WM WM WM WM WM WM

Start

Finish

May/11

Nov/12

Jul/12

Jun/13

Jul/11

Aug/12

Jan/12

Jun/13

Jul/11

Sep/12

Jul/11

Sep/12

Jul/12

Jun/13

Jul/12

Jun/13

66100.0085.200.0111

335,000

Moreton Street (Arthur to Owen) Flood Damage

6.2.

Jul/12

Jun/13

66100.0085.200.0112

495,000

Wood Street (Myall to Owen) Flood Damage

6.2.

Jul/12

Jun/13

66100.0085.200.0113

369,000

Alfred Street

6.2.

Jul/12

Jun/13

66100.0085.200.0114

244,000

Bunya Street (Myall to Owen) Flood Damage

6.2.

Jul/12

Jun/13

66100.0085.200.0115

123,000

Ayrton Street (Charles to Orphen) Flood Damage

6.2.

Jul/12

Jun/13

66100.0085.200.0116

75,000

6.2.

Jul/12

Jun/13

66100.0085.200.0117

100,000

66100.0085.200.0119

1,156,000

Wood Street Dust Suppression Footpath Replacement Patrick Street (Nicholson to pratten) Dalby Wambo Resheet Program

6.2. 6.2.

WM WM WM WM

Jul/12

Jun/13

Jul/12

Jun/13

66100.0085.200.0121

844,000

Dalby Wambo Reseal Program

6.2.

Jul/12

Jun/13

66100.0085.200.0122

120,000

Dalby Wambo Reseal Prep Works

6.2.

Jul/12

Jun/13

66100.0085.200.0124

10,000

Thomas Jack Park Replace Bins and Surrounds

6.2.

66100.0085.200.0126

200,000

Banana Bridge Road, Resheet and seal chainage 9 - 13km

6.2.

66100.0085.200.0127

12,000

Wambo Street, construct new footpath from Warrego Hwy to Slessar St

6.2.

66100.0085.200.0128

28,000

66100.0085.200.0129

12,000

66100.0085.200.0130

25,000

66100.0085.200.0131

WM WM

Jul/12

Jun/13

Sep/12

Dec/12

Aug/12

Sep/12

50,000

Slessar Street, construct new footpath Wambo Street to hospital Park Street, new footpath from tennis club to bowls club Heeney Street, replace footpath Chinchilla Street (Warrego Hwy) to Boyd St Replace onstreet bins in Chinchilla

6.2.

Aug/12

66100.0085.200.0132

21,600

Install soft fall at jubilee park

6.2.

May/13

66100.0085.200.0134

60,000

Reid Street Stormwater System, detailed design to allow for future construction and budgeting

6.2.

Jul/12

Feb/13

28,000

Day Street, replace footpath at bakery

6.2.

Aug/12

10,000

Fry Street, replace footpath long carpark next to co op

6.2.

Sep/12

Oct/12

66100.0085.200.0135 66100.0085.200.0136 66100.0085.200.0137

13,000

6.2. 6.2. 6.2.

WM WM WM

Oct/12

Nov/12

WM WM

Payne Street Meandarra, replace footpath SaraGeorge Streets north side Skillion roof at Chinchilla works depot in front of training room and between training room and toilets

6.2.

66100.0085.200.0138

12,000

66100.0085.200.0139

472,000

Reseals - Chinchilla district

6.2.

66100.0085.200.0140

100,000

Reseal Prep - Chinchilla district

6.2.

Jul/12

Jun/13

6.2.

Jul/12

Jun/13

66100.0085.200.0141

25820. Resheets 1,622,000 - Chinchilla Resheets District (2013) - Chinchilla district

6.2.

Jul/12

Jun/13

66100.0085.200.0143

322,400

Reseals - Tara district

6.2.

Jul/12

Jun/13

66100.0085.200.0144

100,000

Reseal prep work - Tara district

6.2.

Jul/12

Jun/13

WDRC 2012 / 2013 Operational Plan - SA6 Page 5 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

Type

Net Budget

66100.0085.200.0145

1,622,000

66100.0085.200.0146

150,000

66100.0085.200.0148

243,000

66100.0085.200.0149

343,000

66100.0085.200.0150

100,000

66100.0085.200.0151

100,000

66100.0085.200.0152

811,000

66100.0085.200.0153

638,000

66100.0085.200.0156

300,000

66100.0085.200.0157

66100.0085.200.0158

66100.0085.200.0159

66100.0085.200.0160

66100.0085.200.0161

66100.0085.200.0162 66100.0085.200.0163

66100.0085.200.0164

66100.0085.200.0165

66100.0085.200.0166 66100.0085.200.0167 66100.0086.200.0001 66100.0086.200.0002

300,000

Timeframe

Corporate Plan Linkage

Responsible Officer

Resheet - Tara District

6.2.

Resheet Complimentary works - Bullockhead Road

6.2.

Actions

Bitumen Reseals - Asset Replacement - Various Roads - Miles District Bitumen Reseals - Asset Replacement - Various Roads - Wandoan District Bitumen Reseal Preparatory Works - Asset Replacement - Various Roads - Miles District Bitumen Reseal Preparatory Works - Asset Replacement - Various Roads - Wandoan District Gravel Resheeting - Asset Replacement - Various Roads - Miles District Gravel Resheeting - Asset Replacement - Various Roads - Wandoan District Floodway Upgrades Concrete/Bitumen complimentary works with flood damage - Various Roads - Miles District Floodway Upgrades - complimentary works with Flood damage - Various Roads - Wandoan District

6.2.

Jun/13 Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Aug/12

Sep/12

Jul/12

Jun/13

Jul/12

Jun/13

Feb/12

Nov/12

Sep/12

Apr/13

ESGM

Jul/12

Jun/13

Oct/11

Jun/13

Jun/12

Oct/12

Jun/11

Feb/13

6.2.

6.2. WM 6.2. WM

WM WM CH 00 - CH 27 WM

6.2. WM 6.2.

Horse Creek Road - Upgrade 12km of new road to 25228. Horse -2,000,000 Creek Road, Wandoan (APLNG) 8m seal on 8m formation. Project funded by Origin.

6.2.

Flood Reconstruction Budget

Jul/12

Gadsbys Road - Upgrade 12km of existing road to a 7m seal on 8m formation and creation of 5km of 22432. Gadsbys -900,000 Road - Bitumen Upgrade - Ch 0 to Ch 17.23 - Wandoan (2012) new road to a 7m seal on 8m formation. Project funded by QGC.

8,522,120

Jun/13 Aug/12

Jun/13

6.2.

Drainage Upgrades - RCPs/RCBCs complimentary works with flood damage - Various 6.2. Roads - Miles District Drainage Upgrade - RCPs/RCBCs - complimentary works with flood damage - Various Roads 6.2. 150,000 Wandoan District Upgrade Drainage - Scour Protection 200,000 complimentary works with flood damage - Various 6.2. Roads - Miles District Upgrade Drainage - Scour Protection 200,000 complimentary works with flood damage - Various 6.2. Roads - Wandoan District McCaskers Road, install culverts through a 30,000 6.2. floodway. Improve drainage and safety and greatly reduce maintenance Kumbarilla Lane Construction - New allocation 19577. PRIVATE -260,000 WORK FOR BG-QGC, KUMBARILLA LANE RECONSTRUCTION,6.2. W219/018, 12/13 Zellar Street intersection. Upgrade intersection with Gakse Ln to improve safety with new subdivisions. work on Intersection of Gaske Lane, Zellar St, and Chinchilla Tara Road.

Jul/12 Aug/12

Jul/12

150,000

5,000

Finish

Jul/12

6.2.

Start

WM 6.2.

18114. Patrick 1,131,600 Street - Bridge Patrick Replacement Street Bridge - Dalby Replacement (2012) - 66100.0803.200.0001 6.2. Grosmont Road (22 59) - Bridge Deck 18154. Grosmont 120,000 Road (22.59) Bridge Deck Replacement - Wandoan (2012) - 66100.0802.200.0005 6.2. Replacement - Asset Replacement

66100.0086.200.0003

10304. V Bells83,810 Road - Bridge V Bells Replacement Road - Bridge - Chinchilla Replacement (2011) - -13112.0802.200.0011 Chinchilla 6.2.

66100.0086.200.0004

10304. V Bells90,000 Road - Bridge V Bells Replacement Bridge Replacements - Chinchilla (2011) - 13112.0802.200.00116.2.

Jul/12

Jun/13

66100.0087.200.0002

18125. Augmentation 500,000 - Stage Dalby 1 - Stormwater Urban Stormwater - Dalby Augmentation (2012) - Nicholson, StageWilkes, 1 Bligh, 6.2. Dixon & Loudon - 66100.0803.200.0003Jul/12 WM Mauldauf Street Chinchilla Stormwater Drainage 18188. Stormwater 507,692 Drainage - Mauldauf Street - Chinchilla (2012) - 66100.0802.200.0003 6.2. ESGM Jul/12 work

Jun/13

66100.0087.200.0007 66100.0087.200.0009 66100.0087.200.0010 66100.0087.200.0011 66200.0209.200.0001

669,000

Gaske Lane Drainage Scheme. Land evaluations, acquisition costs, survey and fencing.

WM WM

6.2.

Jul/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

TSM

Gaske Lane Drainage Scheme. Construction outlet 6.2. TSM to Gaske Lane. Gaske Lane Drainage Scheme. Gaske Lane to 550,000 6.2. TSM Showgrounds. Heliport Landing Facility - Stage 1 - Earthworks & 13614. Heliport 10,000 Landing Facility - Stage 1 - Earthworks & Gravel - Dalby (2012) - 13128.0802.200.0001 6.3. (did not go ahead) WM Gravel 1,672,580

WDRC 2012 / 2013 Operational Plan - SA6 Page 6 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

66200.0209.200.0005

66400.0258.200.0004

Type

Net Budget

Actions

Corporate Plan Linkage

300,000

Hot mix rehabilitation to Dalby Aerodrome Terminal Area

6.3.

22,000

Dalby Myall Remembrance Park Lawn Cemetery construction of a War Memorial Garden as per Council Resolution 22/02/2012

Timeframe Responsible Officer

TSM

6.4.

Start

Finish

Nov/12

Mar/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Aug/12

Jun/13

FM 66400.0258.200.0006

12,500

Miles Cemetery- Purchase of new approved shoring for grave excavation and WH&S Requirements

6.4. FM

66400.0258.200.0007

66500.0261.200.0009 66500.0261.200.0011 66500.0261.200.0015 66500.0261.200.0016 66500.0261.200.0020 66500.0261.200.0022 66600.0262.200.0003 66600.0262.200.0009 66600.0262.200.0016 66600.0262.200.0021 66600.0262.200.0022 66600.0262.200.0027 66600.0262.200.0030 66600.0262.200.0031 66600.0262.200.0032

20,000

60,000

New concrete headwall required to be constructed. remaining space will not be adequate for a further years based on demand projections.

6.4.

Thomas jack park - replace soft fall/playground equipment

6.5.

FM WM

Main Street Gardens - Block retaining wall - in front 21168. Block Retaining 30,000 Wall - Front of Court House - Main Street Garden - Dalby (2012) 6.5.- 66500.0803.200.0011 of Court House, roots of tree going into footpath WM Queens Park Chinchilla. Replace soft fall, asset 25,000 6.2. WM management Lions Park Chinchilla. Replace / Install playground 20,000 6.2. WM equipment. Stage 1 of 3. 25,000

Recreation Grounds Tara upgrade soft fall Miles - Pioneer Park (Condamine) - Upgrade tables chairs and install electric BBQ. Tables and chairs 25,000 are in need of replacement and there is no BBQ for the travelling/public to use Ramp - Move to Wambo Depot - Dalby 13639. Ramp -4,750 Move to Wambo Depot - Dalby (2012) - 66600.0804.200.0009

6.2. 6.2.

Aug/12

Apr/13

Sep/12

May/13

Sep/12

Feb/13

Jan/12

Dec/12

Jun/12

Jun/13

PSO 6.6.

Renovate Existing Building - Amalgamation Stores 41,538 6.2. Depot - Dalby Fitment electric motors to 4 workshop 21080. Electric 20,000 Motors to 4 x Roller of Doors - Depot - Chinchilla (2012)roller - 66600.0804.200.0039 6.6. doors 21085. New Storage 52,000 ShedsNew - Depot Storage - Dalby Sheds (2012) - 66600.0804.200.0044 6.2. 21086. New Staff 52,000 Carpark - New Depot Staff - Dalby Carpark (2012) - 66100.0804.200.0045 Parks & Gardens Shed - Concrete floor and 30,000 building improvements - Lynagh Street, Miles Regional Depot Fuel System Replacement 25194. Depot 23,000 Upgrade Works - Wandoan (2013) Wandoan Depot Regional Depot Fuel System Replacement - Miles 35,000 Depot Regional Depot Fuel System Replacement 35,000 Chinchilla Depot

6.2. 6.2. 6.2.

ESGM WM FC

Jul/12

ESGM

Jul/12

Jun/13

ESGM

Jul/12

Jun/13

WM TSM TSM

6.2.

TSM

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

66600.0262.200.0033

35,000

Regional Depot Fuel System Replacement - Tara Depot

66600.0262.200.0034

200,000

Installation of fuel delivery system - Dalby Depot.

6.2.

Jul/12

Jun/13

66600.0262.200.0035

20,000

Dalby Depot - Security System

6.2.

TSM

Jul/12

Jun/13

66600.0262.200.0036

80,000

Dalby Depot - Move Diesel Pump

6.2.

TSM

Jul/12

Jun/13

66600.0262.200.0037

350,000

Dalby Depot - Services Upgrades

6.2.

TSM

Jul/12

Jun/13

ESGM

Jul/12

Jun/13

ESGM

66600.0262.200.0038 66600.0262.200.0039

6.2.

18105. Construct 1,512,000 New Workshop Dalby -Depot Dalby- (2012) Construct - 66600.0804.200.0012 New Workshop 6.2. Dalby Depot - Construct Hardstand - Upgrade 18108. Construct 345,000 Hardstand - Upgrade Depot Plan - Dalby (2012) - 66600.0804.200.0027 6.2. Depot Plan

TSM TSM

Jul/12

Jun/13

66600.0262.200.0040

15015. Design 2,104,000 of New Industrial Design Subdivision of New Industrial - Reconfigure Subdivision Lot 11- on Reconfigure D9140 Healy Street 6.2. (Dalby Depot)(2012) ESGM- 22200.804.200.0029 Jul/12

Jun/13

66600.0262.200.0041

21083. Soil Lab 140,000 Relocation Dalby - DepotDepot - Dalby - Soil (2012) Lab -Relocation 66600.0804.200.0042

66600.0262.200.0042

Dalby Depot - Materials area - gravel pads and 21084. Materials 45,000 Area - Gravel Pad & Bins - Depot - Dalby (2012) - 66600.0804.200.0043 6.2. bins

6.2.

ESGM

Jul/12

Jun/13

ESGM

Jul/12

Jun/13

66800.0276.200.0028

40,000

1 x 4WD ute NRM officer (requested by EHM)

6.6.

ESGM

Jul/12

66800.0276.200.0045

210,000

2356 UD water truck 15yrs. Council policy 10 yrs

6.6.

ESGM

Jul/12

Jun/13

66800.0276.200.0068

90,000

Jul/12

Jun/13

66800.0276.200.0069

70,000

Jul/12

Jun/13

2305 Isuzu Job Truck 8 years. As per councils replacement policy. 2306 Isuzu Job Truck 8 yrs. As per councils replacement policy.

6.6. 6.6.

TSM TSM

WDRC 2012 / 2013 Operational Plan - SA6 Page 7 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

Type

Net Budget

66800.0276.200.0070

24,500

66800.0276.200.0071

26,000

66800.0276.200.0072

380,000

66800.0276.200.0073

5,000

66800.0276.200.0074

240,000

Actions New water tank for truck 2598 tipper body. Old tank unrepairable. Widerusty Areaand Slasher. As per report to Council to mow airport, showgrounds & golf club. 2327 - Komatsu Grader 10 years. Council's replacement policy is 10 years. New Tandem Axle Sign Trailer. Better ability to move signs around on jobs & in emergency. 2408 - Caterpillar Loader 23 years. Council's replacement policy is 10 years.

Timeframe

Corporate Plan Linkage

Responsible Officer

6.6.

TSM

6.6. 6.6. 6.6.

TSM TSM TSM

6.6.

Start

Finish

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

TSM 66800.0276.200.0075

450,000

66800.0276.200.0076

150,000

66800.0276.200.0077

210,000

66800.0276.200.0078

225,000

66800.0276.200.0079

80,000

66800.0276.200.0080

80,000

66800.0276.200.0081

270,000

66800.0276.200.0082

66800.0276.200.0083

76,000

50,000 50,000

66800.0276.200.0087

62,500

66800.0276.200.0092

66800.0276.200.0094

66800.0276.200.0095

7,750 76,000

28,000

5,000

30,000

2425 Isuzu Job Truck - STOLEN. 19 yrs, Council's replacement policy is 8 years. Truck 1026 (works truck) to quarry. New truck to works. 1081 John Deere Front Deck Mower 5 years. Council's replacement policy is 5 years. 1043 Ford Transit Job Truck 8 years. As per Council's replacement policy. 1044 Ford Transit Job Truck 8 years. As per council's replacement policy. 2988 Toyota Forklift 31 years old. Council's replacement policy as required. Unit worn out and unsafe. 2411 Slasher 21 years old. Completely worn out. RTK Survey Equipment - As requested by Technical Services Manager. Old equipment out of date. 2318 - Petrol Traffic Lights 13 years. Council's replacement policy is as required. Old petrol set are unreliable. Replace with solar set. Zero Turn Ride on Mower - New Plant. Not enough mowers for staff level. Cannot provide level of service. Small Plant Trailer for Ride on Scrubber - New Plant. Specialised equipment. Requires suitable & safe trailer. Sewer Inspection Camera for Dalby - New Plant. As requested by Utilities Manager. Relocate existing camera to Miles as it can still do basic work and Miles has ongoing sewer problems. New camera to Dalby.

Telehandler based from Jimbour Quarry (Carry Over - W21091). Requiring to hire a crane for changing screens & maintenance work on the 21091. Second 60,000 Hand Telehandler - (2012) - 66800.0807.200.0137 crushing plant at the Jimbour Quarry. Can also be utilised at the mobile crushers and other regional sites.

TSM TSM TSM

6.6. TSM TSM 6.6.

6.6.

66800.0276.200.0086

66800.0276.200.0091

6.6.

2539 - Caterpillar 226 Skid Steer - STOLEN. 11 25725. Skid Steer 15,000 Loader - years, (2013) Council's - 66800.276.200.82 replacement policy 10 years and STOLEN. Upgrade with larger loader.

66800.0276.200.0085

66800.0276.200.0090

6.6.

25,500

66800.0276.200.0089

6.6.

2456 - Volvo L90D Loader - STOLEN. 11 years. Council's replacement policy is 10 years & it was STOLEN. Upgrade with larger loader.

66800.0276.200.0084

66800.0276.200.0088

2380 - Caterpillar 130G Grader 34 years. Council's replacement policy is 10 years. 1021 - Hino Crane Truck 11 years. Council's replacement policy is 10 years. 2431 Water Truck 15 years. Council's replacement policy is 10 years. 2448/1024 - Hino Body Truck & Daybreak Dog Trailer 12 years. Council's replacement policy is 10 years. 2457 - Case MX120 Slasher Tractor 12 years. Council's replacement policy is 10 years. 2462 - John Deere Slasher Tractor 10 years as per Council's replacement policy.

TSM

TSM 6.6. TSM 6.6. 6.6. 6.6.

TSM TSM TSM

6.6. TSM 6.6.

TSM

6.6. TSM 6.6. TSM 6.6. TSM 6.6. TSM

6.6. TSM

WDRC 2012 / 2013 Operational Plan - SA6 Page 8 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

Net Budget

Actions

66800.0276.200.0096

-15,000

66800.0276.200.0097

-10,000

66800.0276.200.0098

-5,000

2415 Crane Truck - Surplus Plant 1022 Jetpatcher Unit - Surplus Plant. Send to Auction 2396 Hino Water/Job Truck - truck no longer needed. Use trailer (better utilisation). Surplus. Send to Auction. 2390 Bomag 3-point Roller. Surplus Plant. Send to Auction 2103 Small Water Semi-Trailer. Surplus Plant. Send to Auction. 2151 - UD Water Truck 14 years. Council's replacement policy is 10 years. 2265 - Tennant 8000 Street Sweeper 13 years. Machine aging with increasing repairs and too small. Move to a truck mounted unit. 2262 - John Deere Front Deck Mower 4.5 years. Council's replacement policy is 5 years. Major maintenance issues. 2552 - Mitsubishi Job Truck 20 years. Council's replacement policy is 10 years. Zero Turn Ride on Mower - New Plant. Not enough mowers for staff level. Cannot provide level of service. Secondhand Forklift - New Plant. No lifting capabilities in the Chinchilla depot. Manual handling issues. 2184 - Pacific RP16 Roller. Surplus Plant. Send to Auction 2150 - Flowcon Unit. Surplus Plant send to Auction. 2061 - Caterpillar 140H Grader 13 years. Council's replacement policy is 10 years. 2057 - Austral Mobile Crusher. 24 years.

66800.0276.200.0099

Type

-5,000

66800.0276.200.0100

-5,000

66800.0276.200.0101

240,000

66800.0276.200.0102

292,500

66800.0276.200.0103

25,500

66800.0276.200.0104

135,000

66800.0276.200.0105

28,000

66800.0276.200.0106

25,000

66800.0276.200.0107

-5,000

66800.0276.200.0108

-10,000

66800.0276.200.0109

390,000

66800.0276.200.0110

650,000

66800.0276.200.0111

85,000

66800.0276.200.0112

90,000

66800.0276.200.0113

7,750

66800.0276.200.0114

25,500

66800.0276.200.0115

85,000

66800.0276.200.0116

66800.0276.200.0117

155,000

180,000

66800.0276.200.0118

28,000

66800.0276.200.0119

13,000

66800.0276.200.0120

31,000

66800.0276.200.0121

22,000

66800.0276.200.0122

30,000

66800.0276.200.0123

50,000

66800.0276.200.0124

198,000

2098 - White Tri-Axle Semi End Tipper - replace with side tipper. 20 years as per Council's replacement policy. 2076 - Case MX80C Slasher Tractor 12 years. Council's replacement policy is 10 years. 2090 Slasher. 9 years old but completely worn out. Upgrade with a larger unit. 2075 Everride Front Deck Mower 5 years. Council's replacement policy is 5 years. 2031 Caterpillar Skid Steer Loader 11 years. Council's replacement policy is 10 years. Upgrade with a larger more suitable unit. 2027 - Caterpillar PS300-B Multi-Tyred Roller 12 years. Excessive reliability issues with this model (rear suspension model). 2032 - Multipac VP2400 Multi-Tyred Roller 10 years. Spare/floating unit. Replace with a 16t Padfoot vibrating drum. Almost permanent hire on 16t VD roller. 2045 - Replacement Solar Traffic Lights. One unit stolen. Replacement set. 1 x Ute (2758). Upgrade Wandoan SES Vehicle. Trade 2753 (SES Hilux), 2758 to SES, New to Works Utilities Treatment Plant Operator (requested by Utilities Manager, to be signed off by CEO). 1 x New 2WD Ute 1 x Sedan (2835) As per vehicle replacement policy. 1 x 4WD Ute (2351) as per vehicle replacement policy 2 x Wagons (2856, 2870) as per vehicle replacement policy 9 x Sedans (1128, 1134, 1132, 2606, 2608, 2749, 2928, 2951, 3040) as per vehicle replacement policy.

Timeframe

Corporate Plan Linkage

Responsible Officer

6.6.

TSM

6.6.

TSM

6.6.

Start

Finish

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

TSM 6.6. 6.6. 6.6.

TSM TSM TSM

6.6. TSM 6.6. TSM 6.6.

TSM

6.6. TSM 6.6. TSM 6.6. 6.6. 6.6. 6.6.

TSM TSM TSM TSM

6.6.

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

Jul/12

Jun/13

TSM 6.6. 6.6. 6.6.

TSM TSM TSM

6.6. TSM 6.6. TSM 6.6. TSM 6.6.

TSM

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

WDRC 2012 / 2013 Operational Plan - SA6 Page 9 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Function Elements

Type

Net Budget

Actions

8 x Sedans (2811, 2841, 2864, 2869, 2900, 2919, 2985, 2999) as per vehicle replacement policy

Timeframe

Corporate Plan Linkage

Responsible Officer

6.6.

Start

Finish

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

66800.0276.200.0125

192,000

66800.0276.200.0126

33,000

66800.0276.200.0127

115,000

66800.0276.200.0128

108,000

66800.0276.200.0129

40,000

1 x New 4WD Ute Utilities Gas Tech Officer (requested by Utilities Manager, approved by CEO)

6.6.

Jul/12

Jun/13

66800.0276.200.0130

40,000

1 x New AWD Wagon. Flood Recovery & Resource Technical Officer (requested by Works Principal).

6.6.

Jul/12

Jun/13

66800.0276.200.0131

40,000

6.6.

Jul/12

Jun/13

66800.0276.200.0132

47,500

6.6.

Jul/12

Jun/13

66800.0276.200.0133

42,000

6.6.

Jul/12

Jun/13

66800.0276.200.0134

56,000

6.6.

Jul/12

Jun/13

66800.0276.200.0135

40,000

6.6.

Jul/12

Jun/13

66800.0276.200.0136

25,000

66800.0276.200.0137

88,000

66800.0276.200.0138

40,000

66800.0276.200.0139

40,000

3 x 2WD Utes (2520, 2523, 1012) as per vehicle replacement policy. 3 x Wagons (1125,2576, 2861, 1121) as per vehicle replacement policy. 3 x 4WD Utes (2551, 2525, 2853, 2844)

1 x New AWD Wagon. Utilities Capital Works Project Manager (requested by Technical Services Manager). 2 x Sedans (2754, 2958) As per vehicle replacement policy. 2 x 2WD Utes (2220, 2605) as per vehicle replacement policy. 2 x 4WD Utes (2594, 2601) as per vehicle replacement policy. 1 x New AWD Wagon. Plumbing Inspector Chinchilla (requested by Planning Manager Approved by CEO). 1 x 4WD Ute (2133) as per vehicle replacement policy. 4 x 2WD Utes (2122, 2121, 2130, 2135)

6.6.

Jul/12

Jun/13

6.6.

Jul/12

Jun/13

1 x New AWD Wagon. Technical Officer - Tara (requested by Works Manager Chinchilla/Tara).

6.6.

Jul/12

Jun/13

1 x AWD Wagon (Tarcoola)

6.6.

Jul/12

Jun/13

WDRC 2012 / 2013 Operational Plan - SA6 Page 10 of 10

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 7: Empowering Our Team Ambition Provide Organisational support and leadership to build a strong and effective regional Council Accountability Chief Executive Officer and Corporate Services General Manager

Strategic Function Elements

Type

Net Budget

Actions

Corporate Plan Linkage

Responsible Officer

Timeframe Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 7A: Strategic Management - To provide effective strategic planning and leadership to establish a clear focus, shared across our regional organisation

Leadership

Conduct a Professional Development Program with Councillors and Executive Team

7.1

CEO

01-Jul-12

30-Jun-13

Annual Report for 2011/12 adopted prior to 30 November 2012

Develop Strategic Advocacy Framework

7.0

CEO

01-Jul-12

30-Jun-13

Develop five (5) key whole of Council positions on strategic issues

Conduct regular Strategic Executive Team and Management Team Meetings

7.0

CEO

01-Jul-12

30-Jun-13

Conduct at least twelve (12) Executive Team and four (4) Management Team meetings Successful completion of Australian Institute of Company Director's (AICD) course.

Strategic Management

Develop 2013 -2017 Corporate Plan

7.0

OSCM

01-Jul-12

31-Dec-12

Facilitate development of Divisional Business Plan template incorporating levels of service, asset management and risk management.

7.0

OSCM

01-Jul-12

31-Dec-13

Facilitate development of new organisational performance and reporting framework

7.0

OSCM

01-Jan-13

30-Jun-14

Facilitate development of 2013/14 Operational Plan

7.0

OSCM

01-Apr-13

30-Jun-13

Implement the Annual Internal Audit Plan

7.7

01-Jul-12

31-Dec-13

Compile Annual Report to meet new legislative requirements

7.0

OSCM

01-Aug-12

30-Nov-12

Strategic Function 7B: Governance - To implement best practice governance to achieve an effective and accountable organisation Corporate Governance

Preparation of Delegations Register and Standard Work Practice Continued compliance with Information Privacy Act 2009 Continued compliance with Right to Information Act 2009 Provide support and advice to the organisation in relation to Council Policy and Local Law Development and Review Provide support and advice to the organisation in relation to Council's Insurance Policies including claims processing Develop Information Systems component of Corporate Services Divisional Plan

Councillors Governance

Provide support and advice to Councillors in relation to Professional Development

7.9

ISM

01-Jul-12

31-Dec-12

OIC Audits Completed and legislative requirements met

7.0

ISM

01-Jul-12

30-Jun-13

RTI Annual Return completed in accordance with legislative requirements

7.0

ISM

01-Jul-12

30-Jun-13

Number of Complaints made under Council's Complaints Management Policy

7.0

ISM

01-Jul-12

30-Jun-13

Number of complaints made under Information Privacy Act 2009

7.0

ISM

01-Jul-12

30-Jun-13

7.0

ISM

01-Oct-12

28-Feb-13

7.0

ISM

01-Jul-12

30-Jun-13

WDRC 2012 / 2013 Operational Plan - SA7 Page 1 of 5

Strategic Function Elements

Type

Net Budget

Actions

Corporate Plan Linkage

Responsible Officer

Timeframe Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 7C: Strategic Marketing - Deliver marketing, communication and PR strategies that enhance Council's professional corporate image

Strategic Marketing

Maintain Council's Image Library with current photos of the region, our communities, local faces and our team.

7.2

OSCM

01-Jul-12

30-Jun-13

Continue to facilitate implementation of Council's Brand Architecture and integrity of Corporate Identity

7.2

OSCM

01-Jul-12

30-Jun-13

% increase media releases and media alerts distributed from last annum

Number Visitors to Website - % increase from last annum Number of Visitors to COLIN - % increase from last annum

Corporate Communications

Develop Strategic Council Communication Plan following a communication audit. Investigate the usage Social Media to expand Council's communication reach

7.3

OSCM

SUBJECT TO RESOURCE

7.3

OSCM

SUBJECT TO RESOURCE

Continue to produce communication materials to inform the community of Council news, including daily media releases, monthly Council Updates, and quarterly Community Update Newsletters

7.3

OSCM

01-Jul-12

30-Jun-13

Continue to enhance functionality and develop strategies to maximise the usage of COLIN

7.3

OSCM

01-Jul-12

30-Jun-13

7.3

OSCM

01-Jul-12

30-Jun-13

7.3

OSCM

01-Jul-12

30-Jun-13

Facilitate Council's Community Connect Forums

7.3

OSCM

01-Jul-12

30-Jun-13

Provide advice and support to Directorates to compile their Community Engagement and Communication Plans in accordance to Council's Policy, Guidelines and Toolkit

7.3

OSCM

01-Jul-12

30-Jun-13

Continue to enhance functionality and develop strategies and ensure compliance with relevant legislation to maximise the usage of WDRC Website. Continue to enhance and promote Enews and SMS services.

Community Engagement

Strategic Function 7D: Information Management - Effective and timely management of all forms of correspondence generated and received by Council in order to deliver excellent customer service

Customer Service Management

Continuous improvement of Regional Customer Contact Centre and refinement of operating procedures

7.5

ISM

01-Jul-12

30-Jun-13

Continue to implement regional awareness initiatives to promote 1300 COUNCIL and the Contact Centre

7.5

ISM

01-Jul-12

30-Jun-13

Develop Standard Operating Arrangements for Phone System including Call Recording / Evaluation

7.5

ISM

01-Jul-12

30-Jun-13

Develop and implement Phone Customer Satisfaction Survey to establish performance benchmarks

7.5

ISM

01-Oct-12

31-Dec-12

Number Customer Requests received per Quarter

Number of incoming documents per Quarter

Number of outgoing documents per Quarter

% of Tasks processed within Customer Service Guidelines per Quarter

Information Management

Comply with Public Records Act 2002 and relevant Information Standards regarding Record Management and the Retention and Disposal of Public Records

7.4

ISC

01-Jul-12

30-Jun-13

Develop required Strategic and Operational Recordkeeping Implementation Plan

7.4

ISC

01-Jul-12

30-Jun-13

Review Information Management Section including policies and SWPs

7.4

ISC

01-Jul-12

30-Jun-13

Implement Retention and Disposal Schedule in compliance with new Qld State Archives requirements

7.4

ISC

01-Jul-12

31-Dec-12

Link Subject Index to Retention Index in compliance with Qld State Archives requirements

7.4

ISC

01-Jan-13

31-Mar-13

% of Tasks not processed within Customer Service Guidelines per Quarter

Number calls received per Quarter

80% of Calls handled at first point of contact per Quarter

WDRC 2012 / 2013 Operational Plan - SA7 Page 2 of 5

Strategic Function Elements

Type

Net Budget

Timeframe

Corporate Plan Linkage

Responsible Officer

Start

Finish

Manage transfer of Regional Records to external storage site

7.4

ISC

01-Aug-12

31-Dec-12

Commence scoping and mapping in preparation for upgrade to ECM Version 4.02

7.4

ISC

01-Jan-13

31-Mar-13

Implement upgrade to ECM Version 4.02 including staff training

7.4

ISC

01-Apr-12

31-Dec-13

100% of lifetime retention records relocated

Conduct audit of Legal Documents and consolidate Legal Register

7.4

ISC

01-Jul-12

30-Jun-13

99% completion of NAR cleansing

7.4

ISC

01-Jul-12

30-Jun-13

7.4

ISC

01-Oct-12

31-Dec-12

Actions

Ongoing cleansing of the Name and Address Register linked to ECM and Authority Review and merge the Intranet and Template indexes to improve integration with COLIN

Key Performance Indicators - KPIs per Strategic Function

Numbers receipts processed per Quarter

Strategic Function 7E: Human Resource Management - Attract, retain and develop an effective team whilst promoting a positive and proactive culture HR Management

Continue to implement adopted OTUS HR Recommendations

7.1

HRM

01-Jul-12

30-Jun-13

Conduct a Cultural Survey across the organisation and commence implementation of recommendations

7.1

ODSO

01-Jul-12

30-Jun-13

Review System of Titles for Field Staff following establishment of new EB Agreement

7.1

HRM

01-Apr-13

30-Jun-14

Conduct audit of current Organisational Structure

7.1

HRM

01-Jul-12

30-Jun-13

Implement Equal Employment Opportunity Management Plan and initiatives through EEO Committee

7.1

HRM

01-Jul-12

30-Jun-13

Diversity Profile in accordance with EEO

7.1

HRSC

01-Aug-12

31-Dec-12

% Employees participated in Leadership Programs

7.1

HRM

01-Jul-12

30-Jun-13

Review current aged care remuneration arrangements and implement the Certified Aged Care EB Continuously improve HR Management internal systems to align with HR Policies Internal Audit of remuneration scales and allowances

% employee performance appraisals completed on time (within 28 days) Average Staff Vacancy Rate

7.1

HRSC

01-Jul-12

30-Jun-14

Implement Workforce Planning using HR Metrics Establish and implement a contemporary Performance Management Framework

7.1

HRM

01-Jul-12

30-Jun-13

7.1

HRM

01-Aug-12

30-Jun-14

Negotiate and adopt the WDRC EB Agreements Enhance the capability of the organisation to effectively conduct internal investigations Continue to implement strategies to strengthen Employee Relations

7.1

HRM

01-Aug-12

31-Mar-13

7.1

HRM

01-Jul-12

30-Jun-13

7.1

HRSC

01-Jul-12

30-Jun-13

Establish Health and Wellbeing Programs

7.1

HRM

01-Jul-12

30-Jun-13

Develop Human Resources Management component of Corporate Services Divisional Plan

7.1

HRM

01-Oct-12

28-Feb-13

WDRC 2012 / 2013 Operational Plan - SA7 Page 3 of 5

% annual staff turnover

Strategic Function Elements

Learning & Development

Type

Net Budget

Actions Conduct an organisational Training Needs Analysis Continually seek relevant external learning and development funding to assist with LND Programs Seek organisational commitment to delivering a suite of Employment Programs

Recruitment

Timeframe

Corporate Plan Linkage

Responsible Officer

Start

Finish

7.1

ODSO

01-Sep-12

30-Jun-14

7.1

ODSO

01-Jul-12

30-Jun-13

7.1

HRM

01-Aug-12

30-Jun-14

Develop Organisational Leadership and Capability Programs aligned with WDRC Performance Management Framework

7.1

ODSO

01-Jul-12

30-Jun-14

Review recruitment and selection strategies to ensure attraction and retention of a highly skilled workforce

7.1

HRSC

01-Jul-12

30-Jun-14

Enhance Exit Interviews process to contribute to the continued improvement of organisational operations

7.1

HRSC

01-Jul-12

30-Jun-13

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 7F: Safety - Implement and maintain safe workplaces for our people through continual development of Council's WHS System to best practice standards

Workplace Health & Safety

Continually enhance Council's WHS System and assist Divisions to identify, eliminate, control or minimise hazards Deliver regional WHS Training Program including hosting specific Training Days on high risk topics Coordinate the delivery of monthly WHS Toolbox Talks by Supervisors Conduct annual internal audit of WHS Management System Continual enhancement and building the range of Safe Working Procedures / Risk Assessments Deliver Council's Workers Compensation and Return to Work Scheme Promotion of Key WHS Performance Indicators to Council, management and staff on Workers Compensation and Return to Work Schemes

7.6

WHSC

01-Jul-12

30-Jun-13

7.6

WHSC

01-Jul-12

30-Jun-13

7.6

WHSC

01-Jul-12

30-Jun-13

Number of Lost Time Injuries (LTI) against Scheme Average and WDRC performance previous period Total number, costs, frequency and duration of lost time injuries reducing.

7.6

WHSC

01-Jul-12

30-Jun-13

7.6

WHSC

01-Jul-12

30-Jun-13

7.6

WHSC

01-Jul-12

30-Jun-13

7.6

WHSC

01-Jul-12

30-Jun-13

100% Toolbox Talks Completed 100% WHS inspections completed

90% compliance on WHS Audit

Strategic Function 7G: Disaster Management - To establish and maintain disaster planning and response systems to reduce the likelihood and consequence of disasters on the community Disaster Management

Review Regional Disaster Management Plan and Operational Procedures - Ongoing Conduct regional disaster management exercises Ongoing annual requirement Conduct regional disaster management meetings (LDMG/LECC/Sub Group) Facilitate Disaster Management Training for LDMG members and staff Identify funding opportunities and action successful grants - Ongoing Maintain regular communication and support for local SES groups (Quarterly Meetings) Work in partnership with external agencies to conduct public education and awareness campaigns. Complete the Natural Disaster Risk Assessment project Complete the Flood Review and Management Study Develop Disaster Management component of Corporate Services Divisional Plan

7.8

DMSO

01-Jul-12

30-Jun-13

Annual Review completed Annual LDMG exercise completed

7.8

DMSO

01-Jul-12

31-Dec-12

7.8

DMSO

01-Jul-12

30-Jun-13

2 LDMG meetings and 2 LECC meetings held

7.8

DMSO

01-Jul-12

30-Jun-13

% LDMG Core Members qualified in mandatory training courses

7.8

DMSO

01-Jul-12

30-Jun-13

7.8

DMSO

01-Jul-12

30-Jun-13

7.8

DMSO

01-Jul-12

30-Jun-13

7.8

DMSO

01-Jul-12

30-Sep-12

7.8

DMSO

01-Jul-12

30-Jun-13

7.8

DMSO

01-Oct-12

28-Feb-13

WDRC 2012 / 2013 Operational Plan - SA7 Page 4 of 5

Strategic Function Elements

Type

Net Budget

Actions

Corporate Plan Linkage

Responsible Officer

Timeframe Start

Finish

Strategic Function 7H: Enterprise Risk Management - Establish an organisational culture that recognises the role and importance of Enterprise Risk Management Enterprise Risk Management

Empowering Our Team - Capital Projects 77700.0411.200.0004

Facilitate the development of an Enterprise Risk Management Framework

7.7

DMSO

01-Jul-12

30-Jun-14

Framework Design: Stage 1 - Carry out an assessment, then the Steering Group designs the Enterprise Risk Management Framework

7.7

DMSO

01-Jul-12

31-Dec-12

Implementation: Stage 2 - Develop relevant Enterprise Risk Management Policy, Processes, Plans and Registers

7.7

DMSO

01-Jan-12

01-Jan-14

Jul/12

Jun/13

Work Order Installation Telemetry Systems for flood warnings 24046. Installation 0 Telemetry Systems for Flood Warnings and Weather Stations and weather

7.8.

DMSO

WDRC 2012 / 2013 Operational Plan - SA7 Page 5 of 5

Key Performance Indicators - KPIs per Strategic Function

Strategic Activity 8: Business Systems and Technology Ambition Implement and manage effective business systems and accountable financial practices to serve the needs of Council and the community Accountability Corporate Services General Manager

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe

Responsible Officer

Start

Finish

8.1

FPM

01-Aug-12

30-Sep-12

8.4

FPM

01-Oct-12

31-Jan-13

8.1

FPM

01-Jul-12

15-Nov-12

8.1

FPM

01-Jul-12

15-Nov-12

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 8A: Financial Planning and Performance - To plan and monitor the Council's financial performance Financial Planning & Reporting

Review Long-Term Financial Forecast Facilitate Independent Financial Sustainability Review Prepare general purpose 2011/12 Financial Statements Facilitate Audit of Council's Financial Statements in preparation for Annual Reporting Prepare 2013/14 Budget Development and Review Plan

Asset Financial Management

Land Tenure Management

External Audit is unqualified and completed within statutory timeframe Number High Risk Financial Audit Issues reported

Interest Coverage Ratio

8.1

FPM

01-Mar-13

31-Mar-13

Net Financial Liabilities Ratio

Adopt 2013/14 Budget by 30 June 2013 Facilitate integrated reporting to align with Council's new Corporate Plan structure Facilitate integrated reporting to align with Council's new Divisional Business Plans

8.1

01-Dec-12

30-Jun-13

Operating Surplus Ratio

01-Sep-12

30-Jun-13

8.4

CSGM CSGM, FPM & OSCM CSGM, FPM & OSCM

01-Jan-13

30-Jun-13

Implement Work Order budgeting project

8.4

FPM

01-Sep-12

30-Nov-12

Recategorisation of Work Orders project

8.4

FPM

01-Nov-12

28-Feb-13

Develop Financial Reporting Framework

8.4

FPM

01-Jul-12

30-Jun-13

Implement version 6.7 Civica Authority

8.5

FPM

01-Feb-13

28-Feb-13

Implement and review an On Cost/Overhead Methodology to ensure full cost is identified to effectively distribute financial costs across the organisation

8.4

FPM

01-Jul-12

30-Sep-12

Implement Online Requisition System

8.4

FSA

31-Mar-13

30-Jun-13

Implement Purchase Card Costing System

8.4

FSA

31-Mar-13

30-Jun-13

Implement new Utilities Module Redevelopment of Capital Form within Powerbudget Develop Financial Planning component of Corporate Services Divisional Plan

8.4

FSA

31-Mar-13

30-Jun-13

8.4

FPM

01-Jul-12

31-Dec-12

8.4

FPM

01-Oct-12

28-Feb-13

Coordinate the development of an integrated asset management system

8.5

FPM

01-Sep-12

30-Jun-13

Coordinate revaluation of all asset classes

8.5

FPM

01-Jul-12

30-Sep-12

Develop Land Register (Record land leases, licences and agreements)

8.5

FOM

01-Jul-12

31-Mar-13

8.4

WDRC 2012 / 2013 Operational Plan - SA8 Page 1 of 4

Working Capital Ratio Asset Consumption Ratio Asset Sustainability Ratio

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Responsible Officer

Timeframe Start

Finish

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 8B: Rating and Utilities Revenue - To implement the Council's Revenue Policy in relation to rates and utility charges Revenue

Rates and charged levied in accordance with Council's Revenue Policy and Statement

8.4

01-Jul-12

30-Jun-13

Implement Debt Collection Policy Remit and claim funds in accordance Council's Revenue Policy Continue Integrity Check of Categorisation Rating Database

8.4

01-Jul-12

30-Jun-13

Rates and charges arrears vs industry average

8.4

01-Jul-12

30-Jun-13

Average Age of Debts

8.4

01-Jul-12

30-Jun-13

Continue Data Cleansing of Revenue Database Complete QVAS Report within 10 working days of receipt

8.4

01-Jul-12

30-Jun-13

8.4

01-Jul-12

30-Jun-13

Compliance with Gas Reporting Requirements

8.4

01-Jul-12

30-Jun-13

Levy Water Consumption and Gas Billing within 45 working days of end of read period

8.4

01-Jul-12

30-Jun-13

Review Water Meter Reading Period

8.4

01-Aug-12

01-Nov-12

8.4

01-Jul-12

30-Jun-13

Continue to implement Utility Reporting for Notices to comply with legislative requirements Implementation of Regional Wastewater Charging Methodology

8.4

01-Jul-12

30-Jun-13

Review Accounts Receivable Procedures

8.4

01-Aug-12

31-Mar-13

Review water access charging methodology with respect to properties held by Body Corporates

8.4

01-Sep-12

31-Mar-13

Review rate charging methodology in relation to differential rate for residential non-owner occupiers

8.4

01-Sep-12

31-Mar-13

Implement new Utilities Module

8.4

31-Mar-13

30-Jun-13

Develop monthly reporting to Council

8.4

01-Oct-12

30-Jun-13

8.4

FOC

01-Jul-12

30-Jun-13

Strategic Function 8C: Financial Services - To provide financial service to support the Council's operations Financial Services

Ongoing implementation of Inventory Control Stores Strategy Conduct Procurement Audit/Training linked to HR Staff Induction Program

8.4

FOC

01-Jul-12

30-Jun-13

Implement Accounts Payable Data Cleansing

8.4

FOC

01-Aug-12

31-Dec-12

Review Payroll Leave Balances Comply with Annual Audit and legislative requirements Review and implement stores arrangements at Chinchilla Develop Financial Operations component of Corporate Services Divisional Plan

8.4

FOC

01-Aug-12

31-Dec-12

8.4

FOC

01-Jul-12

30-Jun-13

8.4

FOC

01-Jan-13

31-Mar-13

8.4

FOM

01-Oct-12

28-Feb-13

Implement Online Requisition System

8.4

FOC

31-Mar-13

30-Jun-13

Implement Purchase Card Costing System

8.4

FOC

31-Mar-13

30-Jun-13

Develop monthly reporting to Council

8.4

FOC

01-Oct-12

30-Jun-13

WDRC 2012 / 2013 Operational Plan - SA8 Page 2 of 4

Number High Risk Financial Audit Issues reported

Strategic Function Elements

Type

Net Budget

Corporate Plan Linkage

Actions

Timeframe

Responsible Officer

Start

Finish

8.3

ITM

01-Jul-12

30-Jun-13

% > Helpdesk Tickets Raised per annum

Key Performance Indicators - KPIs per Strategic Function

Strategic Function 8D: Information Communication Technology - To provide technical support to Council's operations Continue to test and update Disaster Recovery Plan Ongoing review of module security within Civica Authority

Technology Support

8.3

ITSC

01-Jul-12

30-Jun-13

% ICT Helpdesk Requests assigned within 2 business hours

Ongoing review data back-up strategy Annual review of IT Policies and Standard Work Practices

8.3

ITSC

01-Jul-12

30-Jun-13

%Total Downtime resulting from ICT System Failures

8.3

ITM

01-Jul-12

30-Jun-13

Preplanning for Windows 7 Upgrade

8.3

ITM

01-Jan-13

30-Jun-13

Upgrade to MS Exchange 2010

8.3

ITSC

01-Jul-12

30-Jun-13

Upgrade of Server Operating Systems

8.3

ITSC

01-Jul-12

30-Jun-13

Implement Mobile Device Management Solution

8.3

ITCNSO

Implement Diligent Boardbooks solution Complete standardisation of switching and routing infrastructure to Juniper hardware

8.3

ITM

25-Aug-12 25-Aug-12

28-Feb-13 31-Dec-12

8.3

ITCNSO

25-Aug-12

31-Dec-12

Complete Firewall migration - all sites Install High Speed Internet service at 30 Marble Street Develop IT component of Corporate Services Divisional Plan Migrate DSL broadband services to Telstra Business Broadband (smaller sites).

8.3

ITCNSO

25-Aug-12

31-Dec-12

8.3

ITCNSO

25-Aug-12

31-Dec-12

8.3

ITM

01-Oct-12

28-Feb-13

8.3

ITCNSO

25-Aug-12

31-Dec-12

Implement Phone System Survey functionality

8.3

ITCNSO

01-Aug-12

01-Apr-13

Jul/11

Dec/12

Jul/12

Jun/13

Work Order

Business Systems and Technology - Capital Projects 88400.0650.200.0013

88400.0650.200.0044 88400.0650.200.0054 88400.0650.200.0058 88400.0650.200.0059 88400.0650.200.0061

Cemeteries Online. 18179. Cemeteries 21,667 Online (2012) Cemetery - 88400.0801.200.0016 information provided to the public as a function to Councils website.

8.6.

Dataworks Access. 18186. DataWorks 58,045 Access - Delivery Provide ofability CRM Function to provide(2012) webforms - 88400.0801.200.0051 etc for Customer Request System to Council Website.

8.4.

ITM

ITM 12731. IP Unified 58,846 Communications VoIPSystem Phone System - VoIP, Video Carryover. Conferencing/Investigation & Report/Consultancy 8.3. -CSC - Dalby (2012) Mar/12 - 88400.0801.200.0003 Mar/13 ITM Data Storage Systems (additional low speed 40,000 8.4. Aug/12 Feb/13 ITM storage units in Dalby and Chinchilla) Wandoan WTP & Depot 3.6Ghz Wireless LAN 25,000 8.3. Sep/12 May/13 ITM link to Wandoan CSC. 27,000 Call Recording Software - Contact Centre. 8.3. Jul/12 Dec/12 ITM

88400.0650.200.0062

19,000

Relocate DR Site to Miles CSC

8.3.

ITM

Aug/12

Feb/13

88400.0650.200.0063

33,000

A0 Plotter/Scanner

8.4.

ITM

Aug/12

Nov/12

88400.0650.200.0064

29,000

Nearmaps

8.4.

ITM

Jul/12

Jan/13

88400.0650.200.0065

10,000

8.4.

ITM

Jul/12

Jan/13

88400.0650.200.0067

30,000

Jul/12

Dec/12

88400.0650.200.0068

35,000

Exponare Upgrade to Version 5 Shoretel Version 12 Upgrade & Virtualisation of STS Server Infrastructure Dataworks Upgrade to Version 4.02

8.4.

ITM

Sep/12

Mar/13

88400.0650.200.0069

11,000

A3 Scanner for Records (2nd Unit)

8.4.

ITM

Jul/12

Dec/12

88400.0650.200.0070

20,000

Dataworks - Additional User Licences

8.4.

Jul/12

Jun/13

Jul/12

Apr/13

8.3.

ITM

ITM 88400.0650.200.0072

80,000

Video Conferencing Systems - Meeting Rooms (Dalby, Miles, Chinchilla, Tara & Wandoan) Fixed

8.3. ITM

WDRC 2012 / 2013 Operational Plan - SA8 Page 3 of 4

Strategic Function Elements

88400.0650.200.0087

88400.0650.200.0088

88400.0655.200.0007 88400.0655.200.0010

Type

Net Budget

Actions

Corporate Plan Linkage

12,000

Additional UPS Unit - Corporate Office Server Room. Needed to load balance in the event of a power outage until the backup generator can kick in. We don't have any free 'headroom' on our existing units to allow the gear that is powered by one power supply to switch over between UPS units if one fails. If we add another UPS we can get that capability.

8.4.

20,600

Licensed Radio Link, 107 Drayton St, Dalby. had expected that either 107 Drayton St or 26 Wood Street would be vacated by this time so that the microwave equipment that is on lease for the move to 30 Marble St could go back to ATI. There is no immediate plans to move the Soil Lab from 26 Wood St that we are aware of, and it seems that 107 Drayton St will be occupied again shortly. We are better off buying the link equipment than continuing to lease it.

8.4.

18164. Purchase 20,000 Power Planner Purchase - Regional PowerPlanner (2012) - 88400.0801.200.0007 Purchase AIM - Asset Infrastructure Management 80,000 System

Responsible Officer

Timeframe Start

Finish

Jul/12

Jun/13

Jul/12

Sept/13

Jul/12

Dec/12

Oct/12

Jun/13

ITM

ITM 8.4. 8.6.

FPM FPM

WDRC 2012 / 2013 Operational Plan - SA8 Page 4 of 4

Key Performance Indicators - KPIs per Strategic Function