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Contact Information
About This Report
The Western Virginia Water Authority supplies customers in the City of Roanoke and the Counties of Roanoke, Franklin and Botetourt with an annual water quality report. This provides you with information about the source of your water, what it contains and how it compares to the standards set by regulatory agencies based on data collected during calendar year 2020 or the most recent testing period.
The Water Quality Division of the Western Virginia Water Authority is pleased to deliver safe drinking water. Once again, the Water Authority is in full compliance with all state and federal monitoring and reporting requirements.
On July 1, 2004 the Western Virginia Water Authority was formed from the former utility departments of the City of Roanoke and Roanoke County. In November 2009 Franklin County joined the Water Authority. Botetourt County joined in 2015 offering a larger regional approach to meeting the communities’ water and wastewater needs.
The Authority has earned the highest industry awards for both water and wastewater, implemented energy saving measures across all departments, focused on cleaning the sanitary sewer lines and rehabilitating aging water distribution pipes.
Executive Director
The Western Virginia Water Authority’s Executive Director, Michael McEvoy, oversees the daily treatment and delivery of 19-million gallons of drinking water and the collection and treatment of 37-million gallons of wastewater a day.
Authority Board of Directors
The Western Virginia Water Authority’s Board of Directors, appointed by the member localities, governs the Authority. Representatives from the City of Roanoke include Mr. John P. Bradshaw, Jr., Mr. Bob Cowell and Mr. Harvey Brookins. The Roanoke County representatives include Mr. Don Davis, Mr. Dan O’Donnell and Mr. Randall Hancock. Mrs. Shirley Holland represents Franklin County, and Mr. Hunter Young represents Botetourt County.
Board meetings are held on the third Thursday of each month (with the exception of August and December) at 601 S. Jefferson Street. The Board meetings are open to the public.
Customer Service
Our customer service representatives are available Monday-Friday from 8am - 5pm. If you have a water or sewer emergency after hours, calls to the Water Authority are answered by Roanoke County’s 911 Dispatch Center. 540.853.5700 | info@westernvawater.org
