February 2011
Westomatic
Bulletin Your monthly update on what’s happening here at Westomatic.
NET N ET E T In a recent survey it was found customers would like to be informed of new products and changes and that simple email communication was the preferred choice. From February 2011 we have decided to introduce a shor t monthly bulletin with things of interest and importance to you. If you would like further information on the topics covered contact either Les, Ben or Mark and they will be happy to give you more details. (See contact details on page 4) WestoNet is a web based one stop shop for all technical information on Westomatic machines. It is password protected and access is only available to purchasers of new machines. It is designed to assist your Engineers by delivering a range of technical information, support and bulletins on our vending machines and parts. We update information on a regular basis including technical updates, part numbers, manuals and machine images to list just a few. All you need to do is log onto our website and sign in using your username and password. If you haven’t got a username or password or have misplaced them simply follow the instructions on the next page...
The ultimate coffee house experience
Do you need a new username and password? T NET
If you are a new customer or have lost your username and password you will need to apply for a new one. Contact our Technical Manager, David Scott at david.scott@westomatic.com and one will be assigned to you. Once you have your password, log onto WestoNet via the login box in the top right hand corner...
Now you have access to:
Technical FAQ’s Parts manuals Service manuals Machine images Machine order forms and more... If you can’t find what you are looking for, please email support@westomatic.com and we’ll be pleased to help you. If you have any suggestions for improvements or information that you would like to be made available on WestoNet, please email: charlotte.summersby@westomatic.com
Coming soon!
New Fascia’s W have introduced We a new, fresher, cleaner look to o our machines, with improved graphics tthat better reflect the quality of the drinks and s snacks on offer. * *New fascias will be gradually introduced to machines in March
Snackpoint
Sigma
Silver Snack
Easy 6000 Silver Beverage
Solo Encore
Black Swirl
Red Beverage Green Beverage
Silver Snack 6000
Azure
Droplet / Brita
Droplet / 3M
Notice board
New Sales Manager for the South!
and introduce Ben We would like to welcome Sales Manager for Cooper, our new Vending the South of England . uction to the company, After his two week introd familiarising himsel f to building machines and g dures, Ben is now makin our products and proce d an e himsel f personally appointments to introduc vending needs. assist you with all your
Mobile: 07970 577606 matic.com Email: ben.cooper@westo
New Training Opportuni
ties
Westomatic’s Training and Dev elopment Manager, Dean Car twright has launche d 2011’s new training calendar for engineers. Well trained engineers and ope rators add real value to your business by improving sales and reducing machine down time. We offer one or two day cou rses and can customise our highly respected develop ment training programmes for all levels of engineer competence. If you would like more informa tion, please contact Dean Car twright on Tel: 07970 577616 Email: dean.cartwright@westo matic.com
Contact Details - Sales Team North: Leslie Pearce 07970 577617 leslie.pearce@westomatic.com South: Ben Cooper 07970 577606 ben.cooper@westomatic.com South Wales & West of England: Mark Rhodes 07970 577619 mark.rhodes@westomatic.com Sales Office: +44(0)1626 323100 (Option 1) sales@westomatic.com
The ultimate coffee house experience
Westomatic Vending Services Ltd Shaldon Road, Newton Abbot Devon TQ12 4TZ United Kingdom Tel: +44 (0) 1626 323 100 Fax: +44 (0) 1626 369 400 sales@westomatic.com www.westomatic.com