Neighborhood Services

The DDA’s strategic plan focuses heavily on improving the quality of life for residents, workers, and visitors. This can be seen in the expansion of funds invested in this area of the DDA’s budget due to the increase of people moving into downtown. The quality of programming improves the experience of living in the heart of the city.

Downtown Security Ambassador Program

A full-time private public safety unit contracted with Professional Security Consultants. Ambassadors work closely with West Palm Beach Police Department to improve safety throughout the Downtown District. The dedicated team provides assistance to businesses, residents and visitors with information seven days a week.

714 2,573 3305 724 612 45 110

Outreach

Street outreach engages people experiencing homelessness who would not typically seek out services to address their health and housing needs. Through collaborative efforts with the City of West Palm Beach a team of nine full-time city staff members executes effective outreach to meet housing and healthcare needs.

offers free rides throughout downtown and the Town of Palm Beach. A reduction of more than 60 metric tons of greenhouse gas emissions and the creation of 37 jobs for local residents have been established.

98,513 Passengers

(Trolley)