WE’RE HERE FOR YOU Helpline UPDATE

Spring is a time of growth and transformation, and here at FirstLink we’ve had a lot of changes! In July 2022, the National Suicide Prevention Lifeline rebranded into the 988 Suicide & Crisis Lifeline. Though the 800 number (1-800273-8255) is still available, it is now more easily accessible by simply calling or texting 9-8-8. You are also able to reach out online at 988lifeline.org/chat/ to chat with a counselor. This is a great update to an important service that will make it easier for those in need to get the help they need and deserve!

With this switch, FirstLink brought on more staff to make sure that we can assist all those who need our help! We’re ramping up our staff since calls, chats and text continue to increase as 9-8-8 is more widely advertised. We now have a staff of 32 wonderful individuals.

Don’t forget, at FirstLink, we not only answer the 9-8-8 Suicide & Crisis Lifeline, but also the 2-1-1 Helpline. You can call 2-11 or text your zip code to 898-211 for free, confidential referrals to resources, listening and support and crisis intervention.

FirstLink’s database lists information on 5,179 different programs that covers everything from government agencies, healthcare, support groups, and financial assistance for those in need. These programs are updated quarterly by the Community Resource Team. Among these programs are a significant number that offers mental health support like support groups, mental health counseling services, specialized mental health therapy, and treatment for substance use disorders.

Based on chronic illness, mental healthspecific disorders, substance/alcohol use, and more, there are support groups available for individuals with many different needs. For example, The American Foundation for

Suicide Prevention holds groups for adult survivors of suicide loss monthly across North Dakota. We also have a program through the AA clubhouse to be able to search and connect individuals with open, closed, virtual, or in-person meetings across North Dakota. Our database can be accessed by going to our website myfirstlink.org and clicking Community Resource Directory, or, by calling 2-1-1 to get support or resources 24 hours a day .

No matter the need, our Call Specialists are