Healing with Heart
How Community, Leadership, and InterOffice Brought Big-City Care to a Small Town
Built to Last
From home to work, InterOffice owners Aubree and Joe Leiser know what it takes to make something last.
Built to Last
From home to work, InterOffice owners
Aubree and Joe Leiser know what it takes to make something last.
A Journey of Hard Work & Passion
In the Midwest, where values like hard work, humility, and community run deep, it’s no surprise that Aubree and Joe Leiser, co-owners of InterOffice, embody these traits every day. Married for 21 years, they’ve built a life and a business rooted in dedication, showing what true commitment looks like, both at home and in the workplace.
Aubree’s journey into the design world began over 20 years ago. With an interior design degree from NDSU, she started her career designing kitchens and bathrooms before joining InterOffice in the mid-2000s. Her steady rise through the ranks culminated in her becoming President and Owner in 2022, a role that reflects her dedication, perseverance, and passion for design.
While Joe’s path was a bit different, it was no less dedicated. After meeting Aubree, Joe spent 17 years as an MRI technologist before transitioning to InterOffice. Initially helping part-time with installs and project management, Joe soon became an integral part of the team, working alongside his wife full-time
Building a Legacy Together
What began as a practical business decision— working together—soon blossomed into a partnership as strong in the office as it was at home. Joe’s calm demeanor and attention to detail made him a natural fit in the design world, helping InterOffice thrive through his project management and hands-on approach.
“Whether you’re working with patients or clients, being caring and providing excellent service is key,” Joe said, reflecting on how his medical background translated seamlessly into project management.
Their shared commitment to InterOffice goes beyond just day-to-day operations. Aubree and Joe see their work as building a legacy. With their two teenage sons already involved in the family business as part of the cleaning staff, the Leisers are teaching the next generation the values of hard work, responsibility, and community.
“Family goes beyond blood—it’s about the people you care about and enjoy working with,” Aubree said. “At InterOffice, we’ve built a second family.”
AUBREE LEISER “
We come from hardworking families that we look up to. That’s what drives us forward, to make InterOffice something we’re proud of.
Rooted in Community
Aubree and Joe’s strong sense of family extends to their employees and clients. They’re committed to fostering an environment where their team feels valued and their clients feel heard. Their Midwestern upbringing—focused on humility, hard work, and integrity—has shaped their approach to business and helped them build InterOffice into what it is today.
“We come from hard-working families that we look up to,” Aubree shared.
“That’s what drives us forward, to make InterOffice something we’re proud of.”
A Grounded Vision for the Future
Look ing ahead, Aubree and Joe aren’t interested in rapid expansion or becoming a large corporation. Instead, they’re focused on maintaining the quality that has defined InterOffice from the start: exceptional service, strong relationships, and a business their children—and community—can be proud of.
“We’re a small, family-owned business, and that’s how we want to stay,” Aubree said. “Our focus is on doing good work, treating people right, building relationships, and delivering products that last.”
In a world where growth is often prioritized at all costs, Aubree and Joe’s vision is refreshingly grounded. They measure success not by how many offices they open, but by the strength of the relationships they build. As they continue to shape InterOffice, they remain focused on ensuring their business will endure for generations.
“I want us to have the best customer service,” Joe added. “It means the world to me when people say InterOffice took good care of them, and that we truly care.”
JOE LEISER “
It means the world to me when people say InterOffice took good care of them, and that we truly care.
INTERIORS AT WORK: HARVESTONE
Fueling Community & Innovation
Turning Corn into Clean Energy—and Office Spaces into Innovation Hubs
When pe ople talk about Harvestone Low Carbon Partners, it’s easy to get lost in the technicalities. But at its heart, Harvestone is focused on one clear mission: providing clean energy for a better world. And with a little help from InterOffice, they’re growing their impact in more ways than one.
Harvestone transforms locally-grown corn into ethanol—a cleaner, renewable fuel alternative to oil. Through biorefinement, they not only create ethanol to power vehicles but also generate useful byproducts like corn centers, which are repurposed as cattle feed. This sustainable approach to energy production reduces dependency on fossil fuels while supporting the agricultural community.
InterOffice made it easy. When they first presented their proposal, they had a full color palette and carpet selections.
CINDY GRIFFIN
Scaling Up with Purpose
As the biofuel industry gained momentum, Harvestone found itself rapidly expanding. The need for a central corporate hub became critical to accommodate their growing team and operations. Under the leadership of Cindy Griffin , Vice President of HR and Corporate Services, Harvestone set its sights on Bismarck, ND, to establish a dedicated corporate office that could support the company’s growth.
“We had recently gone through a merger and were really feeling the pressure with space,” Cindy shared. “We needed a place that could handle more directors and employees, with room for hybrid work, meetings, and training sessions. We were busting at the seams.”
Creating a Space for Growth with InterOffice
That’s where InterOffice came in. InterOffice didn’t just provide furniture—they helped craft an environment that reflects Harvestone’s innovative spirit. From the initial proposal, complete with color palettes and carpet selections, to the ergonomic furniture choices, the process was seamless.
“They made it easy, ” Cindy said. “ InterOffice was there from day one with great design ideas that matched our brand, and they made sure every detail was perfect. The new office is comfortable, modern, and functional—everything we needed.”
A Workplace That Reflects Values
The new office space is more than just desks and chairs—it’s a physical representation of Harvestone’s commitment to progress and sustainability. Featuring Herman Miller Canvas workstations, JSI Vision Series height-adjustable desks, and Sit On It
Seating, the design blends an industrial feel with modern touches, perfectly aligned with Harvestone’ s values.
“It’s a space people actually want to come into,” Cindy noted. “It’s welcoming, comfortable, and it just feels like a place where good things happen.”
Harvestone’s Broader Impact on the Community
Beyond ethanol production , Harvestone is heavily invested in initiatives that further reduce their carbon footprint. From process improvements to carbon sequestration projects, their focus on sustainability is central to their growth.
“We’re constantly thinking about the future—how we can improve and reduce our impact,” Cindy explained. “We believe in creating positive change, not just within the company, but for the world around us.”
Looking Ahead
Harvestone’s new corporate office is a launchpad for even bigger things ahead. As they continue to grow and lead in the biofuel industry, their Bismarck office will serve as the nerve center for innovation, sustainability, and community impact.
“I do it for the people, the community, and my family. I believe in what we’re doing here,” Cindy reflec ted. “And this new space helps us do it even better.”
We may be smaller, but we offer all the same things as city hospitals.
MELISSA SHEPARD
INTERIORS AT WORK: HEART OF AMERICA MEDICAL CENTER
Healing with Heart: Rugby’s Healthcare Transformation
How Community, Leadership, and InterOffice Brought Big-City Care to a Small Town
Nestled in the rural town of Rugby, North Dakota, the Heart of America Medical Center has long been the backbone of the community. Thanks to unwavering support and strong leadership, this small-town hospital has become a modern healthcare hub. Leading the charge is Melissa Shepard, Chief Financial Officer at Heart of America, whose vision and dedication have helped transform the facility into what it is today. Now, area residents have access to high-quality healthcare without the need to travel to distant city centers—a testament to what’s possible when a community comes together.
SARAH HUCKLE “
Our goal was to create a beautiful and functional new hospital for the Rugby community, serving as an exceptional resource for both local residents and the surrounding rural healthcare needs.
A Small Town with Big Dreams
Joining the organization in 2017, Melissa quickly recognized the potential of Heart of America Medical Center. “We may be small, but we have big dreams,” she said. The hospital, part of the Good Samaritan Hospital Association, includes a 25-bed critical access hospital, three rural health clinics, and a nursing home. Despite its size, it offers an impressive range of services, from surgery and chemotherapy to a robust pain clinic, ensuring that the community’s healthcare needs are met locally.
“We provide the same services you’d expect from larger city hospitals,” Melissa added proudly. The goal was clear: to make big-city care accessible in Rugby, North Dakota.
Overcoming Financial Challenges
When Melissa joined Heart of America, the hospital faced significant financial challenges. But through transparency, collaboration, and her relentless commitment, she led the charge to stabilize the hospital’s finances. By establishing internal controls and creating a revenue cycle committee, she ensured that everyone—from board members to staff—had visibility into the hospital’s financial health.
“It was about transparency,” Melissa explained. “When everyone is invested in the outcome, that’s when real change happens.” Her leadership laid the groundwork for the hospital’s transformation and set the stage for future growth.
A New Era for Rugby Heart of America
The culmination of Melissa’s and her team’s hard work came in September 2024 with the opening of a brand-new, state-of-theart $62.4 million healthcare facility. This milestone represents a significant leap forward for the community, providing modern, patient-centered care in a facility that reflects both the town’s values and its vision for the future.
The facility’s design was a critical element in this transformation, and that’s where InterOffice played a key role. With a focus on creating functional, beautiful spaces, InterOffice helped outfit the hospital’s public and office areas to ensure they were not only aesthetically pleasing but also supportive of staff and patient needs.
“Our goal was to create a beautiful and functional new hospital for the Rugby community,” said Sarah Huckle, an InterOffice Workplace Expert. The project included everything from MillerKnoll workspaces Sit On It task and guest seating to Weiland Healthcare lounge furniture in patient rooms and extended care areas. Every space, from exam rooms to waiting areas, was thoughtfully designed with high-quality furnishings tailored to the hospital’s specific needs.
Even the colors throughout the facility reflect Rugby’s identity, with neutral tones and pops of “Panther Orange,” a nod to the local high school. This thoughtful detail creates a sense of pride and connection for the community.
Community Support at the Core
None of this transformation would have been possible without the overwhelming support of the Rugby community. The new facility was funded, in part, by a capital campaign that raised $6.2 million in owner’s equity. Local businesses, the Hoffert Foundation, and countless community members contributed, demonstrating the strong bond between the hospital and those it serves.
“The community came together to meet our goal and raise the capital we needed,” Melissa shared. This kind of collaboration is what has made Heart of America Medical Center a beacon o f hope for the region.
Looking Ahead with a Focus on Care
Now that the new facility is up and running, Melissa and her team remain dedicated to providing exceptional care to Rugby’s residents. For Melissa, it’s about more than just numbers—it’s about making a meaningful difference.
“I love knowing that I’m part of something bigger—that I help create a place where 250+ people can come to work each day and do something that matters,” she reflected.
As Heart of America Medical Center continues to grow, its success remains a testament to the power of community support, strong leadership, and a commitment to excellence. With a brand-new facility and the continued backing of its residents, Rugby Heart of America is truly a small town with big dreams—and the drive to make them happen.
INTERIORS AT WORK: YMCA OF THE NORTHERN SKY
Nurturing the Next Generation
How Fargo’s New YMCA Facility is Transforming Childcare with Thoughtful Design and Passionate Leadership
When it comes to providing highquality childcare, the YMCA of the Northern Sky is setting a new standard with its state-of-the-art facility in Fargo. This isn’t just another daycare; it’s a thoughtfully designed space that reflects the YMCA’s
commitment to nurturing the minds and bodies of the community’s youngest members. Working closely with InterOffice, the YMCA has created an environment that is both functional and beautiful, offering children and staff a place to th rive.
Being part of a mission that focuses on serving the community and filling needs where they arise has been incredibly fulfilling.
KARI UZZLE “
Designed for Growth and Exploration
While the primary focus of the new facility is on the children, the spaces designed for the staff are equally import ant. InterOffice ensured that staff areas like the break room and private offices were created with both functionality and aesthetics in mind. Sophie Scraper, Workplace Expert at InterOffice, highlighted how maximizing the break room’s space with additional desks and integrated power made it more efficient. The private offices, featuring height-adjustable desks, were designed to be both practical and welcoming for staff meetings with parents and visitors.
Opening in August 2024, the YMCA’s new childcare facility is much more than a traditional daycare. It’s an innovative learning environment for children from birth through fifth grade. The building boasts specialized spaces for various age groups and activities, including an indoor gym and an
“We’ve included everything from a gym space where kids can stay active no matter the weather to an outdoor classroom where they can explore and learn in a new way,” said Kari Uzzle, the Learning Center Operations Director. “The outdoor classroom is one of my favorite parts—it really lets the kids experience nature in a hands-on way.”
The facility, designed to support over 250 children, represents a holistic approach to childcare, where physical activity and curiosity are at the core of the curriculum.
KATIE MCCORMICK “
It’s about making a lasting impact on our community and ensuring that the next generation has the best possible start in life.
Collaboration with InterOffice
Thro ughout the project, InterOffice worked handin-hand with Kari and Katie McCormick, Vice President of Marketing and Communications at the YMCA of the Northern Sky, to ensure the facility would meet the needs of both children and staff.
“I really enjoyed working with the YMCA,” said Sophie. “Kari trusted me, and the choices we made for the furniture were a direct reflection of the thoughtful conversations we had.”
The furniture selection, mostly from HON’s Concinnity Series, Motivate, and Ignition lines , was chosen for its versatility and quality. Other featured products included OFS’s Coact series and Herman Miller Aeron chairs. These choices provided the comfort and durability necessary for a busy childcare center while ensuring staff could work effectively in a su pportive environment.
“I loved helping make the spaces not only functional but also comfortable,” Sophie added. “It’s important that the staff has what they n eed to be successful.”
The Heart of the YMCA’s Mission
The facility’s success is not just due to its physical design—it’s driven b y the passion of the people behind it. For Kari, being part of the YMCA’s mission to serve the community is deeply rewarding.
“Being part of something that makes such an impact in people’s lives is fulfilling,” she shared. “It’s incredible to be part of a place that’s making a real difference for families and children in our community.”
For Katie McCormick, the connection to the YMCA is equally personal. “I’ve always wanted to serve somewhere that aligns with my values,” she said. “At the Y, we’re doing meaningful work by helping families, offering opportunities for community engagement, and making people’s lives better.”
Investing in the Future
Th e YMCA of the Northern Sky’s new childcare facility is a testament to what can be achieved when passion and purpose come together. With innovative spaces designed for growth, exploration, and staff support, the YMCA is raising the bar for childcare in the Fargo area.
“This is more than just a service,” Katie reflected. “It’s about leaving a lasting impact on our community and making sure the next genera tion has the best start in life.”
INTERIORS AT WORK: OK TIRE
Tires, Training, & Transformation
How OK Tire’s New Space Fuels Growth and Service Excellence
For over 60 years, OK Tire has been a cornerstone of North Dakota’s automotive and tire service industry. Founded in 1960 by John and Rose Ohnstad, this familyowned business has grown from a small local shop into a thriving employee-owned company (ESOP) with over 250 employees across 16 locations. Throughout this journey, OK Tire has remained committed to community, quality service, and innovation. Now, as the company embarks on a new chapter, it has transformed its Fargo headquarters with a state-of-the-art remodel designed to elevate both customer experience and employee development.
A Fresh Look: Customer Service
Reimagined
As part of the Fargo renovation, OK Tire revamped its customer service area to better accommodate its growing client base. Located on Main Avenue, the refreshed space reflects the company’s focus on transparency and comfort.
“We wanted to create an environment where customers feel welcomed and informed,” said CEO Dana Sand, who has been with the company for over 16 years. By partnering with InterOffice, Dana ensured the remodel was not only aesthetically pleasing but also highly functional—key to continuing OK Tire’s hands-on, knowledgeable service.
“Working on this project was a great experience,” shared Sheila Hanson, one of InterOffices Residential Experts.
“From our first meeting, I understood Dana’s vision. He wanted the space to be welcoming to clients while also creating a great environment for employees. It was clear how much he values his team.”
Dana emphasized, “This is about more than updating a building—it’s about staying ahead of the curve in a competitive industry. Our focus is on treating customers like family.” The remodel includes a spacious new lobby and streamlined service areas, ensuring a seamless, transparent experience for customers from the moment they arrive to when they drive away.
A Space Built for Growth: The New Training Center
While the customer service area sets the stage for an improved client experience, the heart of OK Tire’s transformation lies in the newly expanded training and conference facilities. Acquiring and remodeling the Hebron Brick building across the street from the original location, OK Tire created a dedicated space for employee training and development, designed to fuel the company’s future growth.
The training center, which accommodates up to 40 people, is outfitted with cutting-edge technology, including multiple 95inch TVs and integrated systems for seamless presentations and workshops. Hon Flip top tables and Sit On It nesting chairs were chosen for their flexibility, ensuring the space can adapt to various training needs.
“Training is critical for us,” Dana noted. “The more our employees know, the better they can serve our customers.”
With the industry’s rapid evolution, continuous training is essential for both new hires and seasoned employees.
“Our new training center allows us to prepare everyone to deliver the high level of expertise and service we’re known for,” Dana explained.
An Office to Enjoy: Upgraded Breakroom and Workstations
The breakroom further enhances employee comfort and community, featuring Sit On It stools and HON private office furniture . This thoughtful design creates a space where employees can relax and recharge, emphasizing the company’s commitment to their well-being.
The workstations feature Herman Miller Action Office , thoughtfully designed to support employees in their tasks without being intrusive. These streamlined workstations prioritize comfort and functionality, enabling the OK Tire staff to concentrate on their work while enjoying a conducive environment.
Training as a Competitive Advantage
At OK Tire, investment in training is a cornerstone of the company’s long-term success. “This isn’t just about keeping up—it’s about leading,” Dana emphasized. “Our new training facilities give us a competitive edge. Our people aren’t just good at what they do; they’re the best.”
As an employee-owned company, OK Tire ties its success directly to the growth and development of its employees. “Our employees are also owners, which means their success is the company’s success. By investing in their training, we’re ensuring that OK Tire thrives for years to come,” Dana said.
DANA SAND “
We wanted to create an environment where customers feel welcomed and informed.
Thoughtful Design and Branding
Throughout the remodeled space, Sheila was able to incorporate OK Tire’s colors and branding through thoughtful design selection, creating a cohesive and inviting atmosphere. The reception area features a stunning metal mosaic tile that captures and reflects light beautifully. Unique light fixtures, inspired by the shape of tires, give a fresh glow to the reception area and the hallway leading to the training room, enhancing the thematic design.
Even the tile surrounding the fireplace in the training room replicates tire tread patterns, further reinforcing the company’s identity.
Looking Toward the Future
The expansion and remodel of OK Tire’s facilities are just the beginning. Dana envisions continued growth for the company, both through expanding current locations and pursuing new acquisitions.
“We have a 10-year plan focused on expanding strategically while staying true to our core values,” Dana shared. “Our growth will always be centered on the people who work here and the communities we serve.”
With its ongoing commitment to training and employee development, OK Tire is well-positioned to lead the tire industry in the region. “We’re building something that will last,” Dana said. “By creating spaces where our people can learn, grow, and deliver exceptional service, we’re ensuring that OK Tire remains a leader for generations to come.”
With its new facilities and forward-thinking approach, OK Tire isn’t just keeping pace with industry changes—it’s setting the standard. “We’re not just in the tire business,” Dana concluded. “We’re in the business of knowledge and service, and that’s what sets us apart.”
Rest & Recharge
The Power of Wellness Rooms in Modern Workspaces
It starts out simply enough: The 3 o’clock energy slump becomes a literal slouch.
You notice a little discomfort in your shoulders after craning your neck to see your computer screen.
Your lower back has gone from uncomfortable to downright painful. Spending 40 hours a week in your decades-old office chair takes its toll.
And, as many of us already know, the solution itself is fairly simple, too. Sit up straight. Put your computer monitor at the right height. Make sure your chair is in good working condition. These ergonomic adjustments are so commonplace nowadays that it’s easy to forget the time before them—a time of stiff necks, carpal tunnel, and exhaustion.
But what if ergonomics didn’t stop at your chair or your desk? What if ergonomics is bigger than furniture and posture?
Ergonomics: Beyond the Basics
Ergonomics is, at its core, the study of people in their work environment. From that study comes practical applications like lumbar support on chairs and height-adjustable desks. Ergonomics is about fitting the job to the person, rather than bending and breaking people to fit the job.
As our understanding of health has evolved, so too has ergonomics. We now recognize that ergonomics only works if we apply it holistically. Sure, an adaptive computer mouse won’t hurt, but an employee is much more likely to use it well if they’re rested and refreshed.
That’s where wellness rooms come in. Also known as respite rooms, wellness rooms are spaces that offices designate as a quiet escape from the hustle and bustle of daily business. Employees, even if they just need a minute or two, use these rooms to take a breather. Often, they’re fitted with comfortable chairs for maximum relaxation. Some feature desks, offering a quiet workspace alternative when someone needs to go headsdown for a bit. Others are enhanced with curated wall art and soft lighting, setting a tone for a micro-vacation away from the worker’s desk.
Enhanced Productivity Through Rest
The benefits of wellness rooms extend far beyond mere comfort. Studies have shown that employees who have access to designated rest spaces are more productive, engaged, and creative. When workers are allowed
a few moments to step away from their tasks and recharge, they return with renewed energy and focus. This isn’t just about preventing burnout—though that’s a critical benefit—it’s also about optimizing performance. An employee who takes a brief respite is better equipped to approach their work with clarity, leading to fewer mistakes and higher-quality output.
Supporting Mental Health
Incorporating wellness rooms into your office design also demonstrates a commitment to supporting your employees’ mental health. Modern work environments can be demanding, with constant deadlines, meetings, and the pressure to perform. These stressors can take a toll on mental well-being, leading to issues like anxiety and depression. By providing a space where employees can take a moment
to decompress, you’re acknowledging the importance of mental health in the workplace. This small gesture can go a long way in creating a supportive environment where employees feel valued and cared for.
Investing in wellness rooms is a strategic business decision, supported by research showing that employee wellness initiatives can significantly reduce the costs associated with burnout, absenteeism, and turnover. According to a study by the University of California*, companies that prioritize employee well-being see marked improvements in both productivity and job satisfaction. The research revealed
that well-rested employees are not only more productive but also make better decisions, ultimately contributing to a company’s bottom line. Moreover, the presence of wellness spaces, which offer a mental and physical recharge, can lead to lower healthcare costs, as employees are less prone to stressrelated illnesses
By integrating wellness rooms into your workplace, you’re not only supporting the health and happiness of your employees but also positioning your company as an employer of choice in a competitive job market.
* https://www.sciencedaily.com/ releases/2017/08/170802134738.htm
Holistic Ergonomics is Wellness
Incorporating wellness rooms into your office is more than just following a trend—it’s about embracing a holistic approach to ergonomics that considers the physical, mental, and emotional well-being of your employees. By creating a space where workers can take a much-needed break, you’re not
only enhancing their work experience but also boosting your organization’s overall productivity and success. In the end, a well-rested employee is a more effective employee, making wellness rooms a vital component of any modern workplace.
Imagine a workspace where your employees are more focused, productive, and happy—simply because they had the chance to rest and recharge. Wellness rooms are more than just a trend; they’re a powerful solution to combat burnout,
increase retention, and elevate your team’s overall well-being. Don’t let another day go by with missed opportunities for better performance. Download our free eBook now to learn how you can easily incorporate wellness rooms into your office, and take the first step toward creating a healthier, more dynamic workplace.
Find the eBook at https:// interofficend.com/ebook/
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InterOffice Featured Sarah
Years of experience in the industry: I graduated from design school at NDSU in 2006, and I’ve been in the industry ever since. It’s crazy how fast 18 years have flown by!
Areas of design concentration:
I primarily focus on large corporate accounts at InterOffice, but I’ll dabble in just about anything except homes.
Favorite products or furniture pieces:
I’m a huge fan of all the classics by Charles and , especially the lounge chair with , and all the molded chairs. Their designs are timeless, simple, and stunning.
Favorite Pantone color: Pantone 18-4525 Caribbean Sea. The beautiful Caribbean has my heart!
Above all, good design serves a practical purpose: to create a functional and efficient space for its users.
everything in a space should have a purpose or meaning.