From paper to professional IT managed services

FOR too many years we have seen a significant under investment in IT technologies and services across the social care sector. Even today there are still many medium to large care organisations continuing to use paper based systems.

With the recent CQC / Care Inspectorate focus on a data driven environment and ready access to national and regional digital transformation grants, organisations are starting to invest in care software and associated IT technologies.

However, with IT uptime being critical, and with many organisations being geographically spread across the UK, how do you successfully manage your IT?

There are plenty of managed IT services companies out there, but with most being regionally based, and with a focus on multiple business sectors, the unique IT needs of the care sector are often overlooked.

For example, how do you get an average IT reseller to fully understand DSPT compliance?

Workplace IT changed all of this with a specific focus on providing managed IT services to the health and social care sector with four primary differentiators:

1) We operate across the UK so wherever you have a care home, office or head office you will be supported both from our UK based service desk and on-site.

2) We recognise that everything IT in the care sector is critical, and as such all service desk calls are responded to within 30 minutes and we will attend site within four business hours for all critical issues.

3) We speak your language – understanding the terminology your sector uses, understanding urgency and being patient while care is provided is paramount to a successful IT relationship.

4) We work together by augmenting your existing in-house IT team or operating as your primary IT partner.

These four key differentiators have seen Workplace IT experience significant success, with us now supporting several UK top 20 care organisation including Healthcare Homes Group, Potens and The Disabilities Trust, as well as many medium to small organisations including Notaro Homes, Sears Healthcare and The Care Company.

Call Simon Darlington on 0333 016 5090, email simon.darlington@ workplaceit.co.uk or visit www.workplaceit.co.uk Simon Darlington